98620640 - ESSENTIAL CARE

Information

• Trademark
• 98620640

• Source

• Serial Number

  98620640

• International Classifications

  • 37 - Building construction

• Filing Date

  June 26, 2024
  4 months ago

• Transaction Date

  June 26, 2024
  4 months ago

• Status Date

  June 26, 2024
  4 months ago

• Location Date

  June 26, 2024
  4 months ago

• Status Code

  630

• Attorney Docket Number

  EST24401US

  Attorney Name

  B. Anna McCoy

• Owners

  • ESS TECH, INC.

Case File Statements

• GS0371: Maintenance services in the field of long-duration energy storage; installation, maintenance and repair of batteries; maintenance and repair of energy storage installations; preventative maintenance in the field of long-duration energy storage systems, namely, scheduled inspections, routine servicing, and replacement of wear parts; corrective maintenance, namely, troubleshooting, repairs, restorations, or replacements to return the system to normal operating condition; remote monitoring services, namely, real-time monitoring and alerts, advanced data analytics, customizable reporting/dashboards, advanced visualizations, machine learning integration, comprehensive log management, and resource management; updating of system and cloud software; updating of computer software; updating and maintaining cloud-based computer software through patches; technical support services, namely, multi-channel support (phone, email, live chat, self-service portal), 24x7 availability, remote assistance (remote desktop access, screen sharing), ticketing (incident management/tracking, prioritization, escalation), and customer feedback/customer satisfaction surveys; knowledge management (knowledge base, frequently asked questions, community forums); training and onboarding

Case File Event Statements

• 6/26/2024 - 4 months ago

  1 - NEW APPLICATION ENTERED Type: NWAP

• 6/26/2024 - 4 months ago

  2 - NEW APPLICATION OFFICE SUPPLIED DATA ENTERED Type: NWOS