TREA

98735056 - CUSTOMER MEMORY

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Information

  • Trademark
  • 98735056
  • Serial Number
    98735056
  • Filing Date
    September 05, 2024
    a year ago
  • Transaction Date
    July 18, 2025
    6 months ago
  • Status Date
    July 17, 2025
    6 months ago
  • Location Date
    April 21, 2025
    9 months ago
  • Status Code
    680
  • Current Location
    TMEG LAW OFFICE 103
    Employee Name
    DYER, ERIN
  • Attorney Docket Number
    130080.20071
    Attorney Name
    Susan M. Kayser
    Law Office Assigned Location Code
    L30
  • Owners
Information
Mark Drawing Code
4
Mark Identification
CUSTOMER MEMORY
Case File Statements
  • DS0000: "CUSTOMER"
  • GS0421: Application service provider (ASP) services featuring application programming interface (API) software using artificial intelligence (AI), machine learning (ML), deep learning (DL), to enable contextual prediction, personalization, and intelligent recommendations from a virtual assistant based on conversation history; Software as a service (SaaS) services featuring software using artificial intelligence (AI) for machine learning (ML) and deep learning (DL) software bots, software assistants, virtual agents, and chatbots, virtual agents and chatbots enabling personalized onboarding experiences, generating and executing autonomous tasks in response to exposure to data, and building, managing, updating, developing, training, evaluating, and monitoring generative user experiences, gathering customer data for use in customizing marketing strategies, tracking customer conversation history and learning about customers as they converse, tracking customer traits, metadata and conversation history to determine relevant traits for a customer prompt and user input in the prompt; Software as a service (SaaS) services featuring software using artificial intelligence (AI) for machine learning (ML) and deep learning (DL) for customer relationship management (CRM), customer service and support, customer engagement, customer data platform management, communications, contextual prediction, processing data, generating customer marketing campaigns and journey experiences, intelligent recommendations and decision information advantage, facilitating communication and actions between humans and virtual agents and chatbots, monitoring generative user experiences, generating and executing autonomous tasks, providing insights and smart recommendations about and for customers, and providing conversational analytics
Case File Event Statements
  • 9/30/2024 - a year ago
    3 - ASSIGNED TO EXAMINER Type: DOCK
  • 9/5/2024 - a year ago
    1 - NEW APPLICATION ENTERED Type: NWAP
  • 9/5/2024 - a year ago
    2 - NEW APPLICATION OFFICE SUPPLIED DATA ENTERED Type: NWOS
  • 10/21/2024 - a year ago
    6 - NOTIFICATION OF NON-FINAL ACTION E-MAILED Type: GNRN
  • 10/21/2024 - a year ago
    5 - NON-FINAL ACTION E-MAILED Type: GNRT
  • 10/21/2024 - a year ago
    4 - NON-FINAL ACTION WRITTEN Type: CNRT
  • 1/21/2025 - 12 months ago
    10 - ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED Type: ARAA
  • 1/21/2025 - 12 months ago
    11 - TEAS CHANGE OF CORRESPONDENCE RECEIVED Type: TCCA
  • 3/25/2025 - 9 months ago
    13 - ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED Type: ARAA
  • 1/21/2025 - 12 months ago
    9 - TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED Type: REAP
  • 1/21/2025 - 12 months ago
    8 - APPLICATION EXTENSION GRANTED/RECEIPT PROVIDED Type: XELG
  • 1/21/2025 - 12 months ago
    7 - APPLICATION EXTENSION TO RESPONSE PERIOD - RECEIVED Type: XELR
  • 3/25/2025 - 9 months ago
    12 - TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED Type: REAP
  • 4/21/2025 - 9 months ago
    16 - CORRESPONDENCE RECEIVED IN LAW OFFICE Type: CRFA
  • 4/21/2025 - 9 months ago
    15 - TEAS RESPONSE TO OFFICE ACTION RECEIVED Type: TROA
  • 3/25/2025 - 9 months ago
    14 - TEAS CHANGE OF CORRESPONDENCE RECEIVED Type: TCCA
  • 4/21/2025 - 9 months ago
    17 - TEAS/EMAIL CORRESPONDENCE ENTERED Type: TEME
  • 7/17/2025 - 6 months ago
    18 - APPROVED FOR PUB - PRINCIPAL REGISTER Type: CNSA