Information
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Trademark
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99162439
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International Classifications
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Filing Date
April 29, 2025
5 months ago
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Transaction Date
May 01, 2025
5 months ago
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Status Date
April 29, 2025
5 months ago
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Status Code
630
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Attorney Docket Number
826590.00028
Attorney Name
C. Brandon Browning
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Owners
Mark Drawing Code
4
Mark Identification
ANNAEQ
Case File Statements
- GS0421: Platform as a service (PAAS) featuring computer software platforms for measuring customer experience in contact centers and control centers; Platform as a service (PAAS) featuring computer software platforms for measuring customer experience in contact centers by utilizing emotional intelligence in large language models; Software as a service (SAAS) services featuring software for measuring customer experience and quality assurance in contact centers; Software as a service (SAAS) services, namely, hosting software that uses data and artificial intelligence for measuring customer experience and quality assurance in contact centers and sentiment assessment in operational control centers; Software as a service (SAAS) services, namely, hosting software that uses data and artificial intelligence for measuring customer service and control center performance; Software as a service (SAAS) services, namely, hosting software that uses emotional intelligence in large language models for measuring customer service and control center performance; Providing an emotional intelligence large language model, software application modules and SaaS platform that uses artificial intelligence for measuring customer experience, quality assurance and consumer sentiment in contact center conversation
Case File Event Statements
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4/29/2025 - 5 months ago
1 - NEW APPLICATION ENTERED
Type: NWAP
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4/29/2025 - 5 months ago
2 - APPLICATION FILING RECEIPT MAILED
Type: MAFR
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4/30/2025 - 5 months ago
4 - TEAS AMENDMENT ENTERED BEFORE ATTORNEY ASSIGNED
Type: TAEA
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4/30/2025 - 5 months ago
3 - TEAS VOLUNTARY AMENDMENT RECEIVED
Type: PARI
