TREA

99287449 - MARCHEX ENGAGE PLATFORM

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Information

  • Trademark
  • 99287449
  • Serial Number
    99287449
  • Filing Date
    July 16, 2025
    5 months ago
  • Transaction Date
    July 17, 2025
    5 months ago
  • Status Date
    July 16, 2025
    5 months ago
  • Status Code
    630
  • Attorney Docket Number
    357922.900100
    Attorney Name
    Alberto Zacapa
  • Owners
Information
Mark Drawing Code
4
Mark Identification
MARCHEX ENGAGE PLATFORM
Case File Statements
  • GS0351: Market research services, namely, monitoring, collecting, aggregating, analyzing and reporting on interactions between consumers or business persons and companies for marketing, sales, and customer service business purposes, namely, interactions via telephone calls or other voice-based communication channels, text messages, online chat and messaging applications between consumers or business persons and companies; Advertising, marketing, and sales engagement consulting services regarding business voice-based communication and message analytics in the field of business conversation analytics, predictive analytics for marketing, sales, or customer service, and using artificial intelligence to optimize customer experience, conversion rate and customer satisfaction; Business analysis of conversation data, namely, review and assessment of data and trends of business to customer interactions for purposes of advertising optimization, analyzing the customer journey, buying experience, and assessing conversion probabilities; Business consulting services in the field of assessing the effectiveness of advertising campaigns and related conversation data.
  • GS0421: Providing temporary use of online non-downloadable software for use in measuring, tracking, and optimizing business, sales, marketing, and customer communications; Providing temporary use of online non-downloadable software for communications tracking, analytics, and reporting, sales management, customer service, spam protection, call verification, and recording, marketing attribution and optimization, customer engagement, enterprise task automation, messaging, transcription, and integration with third party services; Providing temporary use of online non-downloadable software for use for predictive analytics for marketing, sales, or customer service and using artificial intelligence to optimize customer experience, conversion rate and customer satisfaction; Software as a service (SAAS) services featuring software using artificial intelligence for classification and analysis of audio- or text-based records of business to customer interactions; Application service provider featuring application programming interface (API) software.
Case File Event Statements
  • 7/16/2025 - 5 months ago
    1 - NEW APPLICATION ENTERED Type: NWAP
  • 7/16/2025 - 5 months ago
    2 - APPLICATION FILING RECEIPT MAILED Type: MAFR