The present invention relates to a system for removing security tags arranged on articles as well as to an automated checkout counter comprising such system.
In today's stores many different articles, such as food products, hygiene articles, clothing, textures, etc. may be purchased which all have different sizes and shapes. Normally, a checkout operator handles each article manually and makes sure that the article is associated with the correct pricing at checkout for payment by the customer. This is traditionally done either by manually inputting the price, by scanning a barcode attached to the article, or a combination of those. However, automatic checkout counters are becoming an interesting alternative for retail stores and supermarkets. Such checkout counters provides safe and easy handling of articles and they normally include different components for identifying the article accurately.
In order to prevent and/or detect customer from taking articles outside the store without paying for the item, some articles may be part of a surveillance system. The surveillance system may include a security tag that is removable attached to the article, such that an unauthorized removal may activate an alarm (either visual or audible). The alarm of the security tag may also be activated if a customer tries to take the article outside of the store without having the security tag deactivated and/or removed. Normally, a checkout operator handles each article manually and deactivates and/or removes the security tag prior or after the payment process.
Having to have a checkout operator to manually deactivate and/or remove the security tag from an article has several drawbacks. Firstly, the security tag may be very difficult to remove from an article and there is a risk that the article gets damaged during the process. Secondly, it may require some amount of force to separate the tag from the article which makes it unsuitable for some costumers, e.g. the elderly, handicapped or children. Furthermore, if the security tag is comprised by a sharp pin, which often is the case in the so called hard tags, there is the hazard of being exposed to the sharp end while removing the tag from the article.
An important aspect of automatic checkout counters is to be able to automatically remove security tags from an article. Therefore, there is a need for a system for safely removing security tags, especially when such system is used in automatic checkout counters.
An object of the present invention is to provide a system for removing security tags on articles in a conveyor system for a checkout counter which is improved over prior art.
According to a first aspect, a detachment unit for removing a tag from an article is provided. The detachment unit comprises an operating member comprising a first extractor and a second extractor arranged at a distance from said operating member such that the tag can be positioned between the first extractor and the second extractor. The operating member is movable such that the first extractor moves towards and away from the second extractor so that when the first extractor is in proximity to the tag the first and the second extractor can be activated for detaching the tag from the article. The operating member comprises a collector for automatically collecting at least one part of the detached tag.
The collector may further comprise at least one collection area where the at least one part of the tag is collected after being detached from the article. This prevents the operator from being able to interact with the separated parts if the tag. This improves the safety of the system since the risk of getting stuck by the needle in the tag is reduced.
The operating member may comprise a hollow inner member in which the first extractor is arranged and where the hollow inner member severs as a transportation groove for the tag to the collection area.
The hollow inner member may comprise a movable cover arranged to open and close an opening in the inner member so as to capture and transport the at least one part of the tag.
The operating member may be an operating arm.
The second extractor may be movable between an upper position and a lower position so as when moved downwards to the lower position the at least one part of the tag is collected in a further collection area.
Each one of the first extractor and the second extractor may comprise at least one magnet. The magnets may be configured to detach the tag by applying a magnetic force to the tag.
The detachment unit may further comprise a control unit being configured to control the operation of the operating member. The control unit may further be configured to control actuation of the first extractor and the second extractor. The control unit may be further configured to receive information related to a successful payment of the article, and to transmit a control signal to the operating member and/or the first and/or second extractor after receiving said payment information.
The detachment unit may comprise at least one verification sensor. The verification sensor may be an RFID-sensor, barcode-sensor and/or a NIR or VIS sensor. The verification sensor may be used to verify the identity of the article.
According to a second aspect, a method for removing a tag from an article by means of a detachment unit comprising an operating member having a first extractor is provided. The method comprises positioning a tag in a space between the first extractor and a second extractor, moving the operating member towards the second extractor such that the first and second extractors are in proximity to the tag, activating the first and second extractors such that the tag is detached from the article and collecting the at least one part of the detached tag.
According to a further aspect, an automatic checkout counter is provided. The automatic checkout counter comprises a classification device configured to identify article identities, a point-of-sale system for completing a transaction based on the articles identified by the classification device, and a detachment unit configured to remove a tag attached to an article once the transaction is completed.
The classification device may comprise at least one spectroscopy sensor and/or at least one bar-code reader and/or an RFID-sensor.
According to yet a further aspect, a method for detaching a tag in an automatic checkout counter is provided. The method comprises identifying an article identity, completing a transaction based on the articles being identified, and once the transaction is completed automatically activating a tag detachment unit for allowing the removal of a tag being attached to the article.
According to a further aspect, a method for detaching a tag in an automatic checkout counter is provided. The method comprises identify or verify an article identity, activating a tag detachment unit for allowing the removal of a tag being attached to said article based on the article being identified and once the tag is detached completing a transaction based on the articles being identified.
Embodiments of the invention will be described in the following; reference being made it the appended drawings which illustrate non-limiting examples of hoe the inventive concept can be reduced into practice.
When the tag 10 is securely arranged, a customer can not detach the tag from the article by herself. The tag 10 may be opened, so that the pin 14, 34 may be removed form the article. This may for example be done by different kinds of system using magnetic forces or the like. Once such detachment system 100 is disclosed herein.
In one embodiment as shown in
In order to separate the tag into two parts, and thus release the article from the tag, a first extractor 112 is arranged at the lose end of the operating member 110. When the operating member 110 is pressed down the first extractor 112 cooperates with a second extractor 114 arranged on or proximate to the surface 104 of the detachment unit 100. The first 112 and second 114 extractors are preferably arranged opposite to each other. The cooperation between the first extractor 112 and the second extractor 114 allows the security tag, arranged on the article, to be separated into two parts. Once the tag is detached, the parts of the tag are collected and transported by at least one collector 122a, 122b comprising collection areas 128a, 128b (as shown in
In one embodiment, the detachment unit 100 may only be used once it is activated. The activation of the detachment unit 100 may be done automatically by a system or manually by the operator depending on the arrangement of the detachment unit 100 in the store where the article is located. However, the following description will focus on when activation of the detachment unit 100 is achieved through communication with a greater system, e.g. a conveyor system having a point of sale (POS) terminal or a cash register as described further in reference to
The detachment unit 100 as shown in
In order to ease the understanding of how to maneuver the operating member 110 indication marks 116, 118 may be arranged on the detachment unit 100. In the embodiment shown in
Another way to facilitate understanding on how to use the detachment unit 100 is by the display 106. The display 106 provides information to the operator on for example when the detachment unit 100 is activated and/or deactivated and how to use the detachment unit and if the article is placed in the correct spot. The display 106 may be an interactive display allowing the operator to gain further information regarding the process and may show information as images and/or as text.
In one embodiment the detachment unit 100 is further arranged with sound devices, such as a speaker, (not shown) which may provide audio feedback to the operator during use.
In one embodiment the indication marks 116, 118, the display 106 and/or the speaker are only switched on once the detachment unit 100 is activated.
The operating member 110 and the first extractor 112 will now be described more in detail with reference to
In one embodiment the operating member 110 is held in a secured locked position until the detachment unit 100 is activated and the article is placed in a correct location. The operating member 110 is held in its locked idle position by a switch (not shown). The switch is preferably a magnetic switch, although other types of switches are possible.
In
When the operating member 110 has start to retract back to its position and is at an angle β as seen in
Once the operating member 110 has retracted back to its idle position, with the inclination of a relative the housing as seen in
Turning to
Once the process is ended and the parts are collected, the second extractor 114 is moved up back into its idle position.
The collection areas 128a, 128b are preferably of a size that can contain a plurality of tag bodies and may for example be emptied by authorized personnel after closing or before opening the store. The collection areas 128a, 128b may be combined with a sorting station, which sorts the needle from the tag body. The first and second collection areas 128a, 128b and the possible sorting station are configured to work the same way. This allows the operator to place the article with the tag in any direction, not having to worry about having the upper tag body facing up and the lower tag body facing down.
Although only two collection areas 128a, 128b are shown in the embodiments of
As already been mentioned, each of the first and second extractors 112, 114 may comprise magnets. The magnets may be permanent magnets and/or electromagnet, where electromagnets have the benefit of being able to control the force applied. The size of the magnets may depend on the size of the tags 10. For example, tag 10 of a greater size requires a bigger sized magnet in order to be able to separate the parts from the tag.
As mentioned above, the side of the extractors 112, 114 facing towards the article may be covered by a protective padding 127. In one embodiment as shown in
The extractors 112, 114 or part of the extractors 112, 114, such as the padding(s), may be easily exchangeable by authorized personnel in the store. This allows for great flexibility. For example, it is easy to replace one of the extractors 112, 114 due to malfunction. Furthermore, if the store having the detachment unit 100 installed wants to change from one type of security tags into another type, it is possible to easily adjust and/or replace the paddings of the extractors 112, 114 to fit the new tags. Different kinds of security tags may be of different shapes and it is thus beneficial not having to purchase a new detachment unit 100 in order to fit a new tag shape. Beneficially, the materials of the padding are easy to clean since it is the contact area against the tags. The padding can either be cleaned when arranged at the extractors 112, 114 or when dissembled by authorized personnel in the store.
A method of a detachment unit 100 for removing a tag 10 from an article is shown in
A method on how to operate an active detachment unit 100 is shown in
The detachment unit 100 may have several features in order to prevent potential misuse. In one embodiment, the detachment unit 100 is able to recognize if there is material between the security tag and the second extractor 114 and thus alarm the operator that the article and tag is incorrectly placed on the surface 104. This may be done by a sensor, and preferably a structure sensor or a 3D sensor.
In one embodiment, the detachment unit 100 is able to recognize a failed separation of the security tag due to having a material between the security tag and the second extractor 114 during the detachment process and thus alarm authorized personnel to help with the process. This may be achieved by having a separation sensor that register if the detachment process is slower than usual and/or that senses if the fabric of the article is drawn into the second extractor 114. It is also possible to have a separation sensor that registers if the lower tag body is retracted into its collection area, and if not the detachment process has not been succeeded and the detachment unit 100 goes into an error mode awaiting assistant from personnel. Furthermore, if the lower or upper tag body does not separate from each other the process is stopped and put into an error mode. The separation sensors may for example be accelerometer based sensors, pressure sensors or displacement sensors.
Although the embodiment(s) in the description herein focuses on a first extractor 112 and a second extractor 114 comprising magnets, where the magnets are configured to detach the tag 10 by applying a magnetic force to the tag 10, it should be noted that the extractors 112, 114 may comprise other means to detach the tag from an article. In one embodiment the first and second extractor 112, 114 uses vacuum in order to detach and collect the tag. In yet another embodiment the tag is arranged with at least two stripes of hook-and-loop fastener, such as Velcro, arranged at each side of the tag. The tag is detached by using the first and second extractor 112, 114 which each comprises at least one stripe of hook-and-loop fastener.
The following description will focus on having a detachment unit 100 as above arranged in conjunction with a greater system, such as a conveyor system having a point of sale (POS) terminal or a cash register. This will now be described in reference to
According to an embodiment, the classification device 40 comprises a bar code reader 49 for identifying the article, being incorporated in the counter 27, a memory unit 42 comprising information of one or more articles, a processor 43 connected to the memory unit 42 and to the bar code reader 49, and at least one spectroscopy sensor 44, from here on denoted as a NIR or a VIS sensor 44 depending on the associated wavelength interval, connected to the processor 43. The NIR and/or VIS sensor may be arranged at a lateral end of the counter 27 and is facing towards the articles passing.
The counter 27, including the barcode reader 49, is configured to identify the article and transmit such information to the processor 43. The bar code reading system 49 may comprise one or more readers. One reader 49 may be arranged at a lateral end of the counter 27 thus scanning inwards towards the articles passing. Further, additional bar code readers for creating a complete coverage of the articles may be provided. Hence, an upper, lower, left, right, front, and back side of the article could thus be scanned by the readers. In a particular embodiment, a bar code reader is positioned under a slit in the counter 27 and scanning upwards, such that a bar code becomes visible when it is arranged on the counter 27.
The NIR or VIS sensor 44 detects a reflection spectrum from an article, whereby the processor 43 is configured to match the measured reflection spectrum with a database of reference spectrums, whereby each reference spectrum is associated with a unique article identity. Hence, different articles will provide a unique reflection spectrum whereby an accurate identification may be achieved for articles not carrying a bar code.
The NIR or VIS sensor 44 must thus be capable of detecting the reflection spectrum for a wide variety of articles having different dimensions. For example, such articles include both small packages of socks as well as larger articles, such as a jacket, a pair of jeans, etc. In order to be able to measure such reference spectrum in a reliable manner the NIR or VIS sensor 44 is preferably arranged on a support, which support is configured to be moveable such that the NIR or VIS sensor 44 may be directed towards the article passing. Hence, a first sensor, such as a camera, is configured to provide information corresponding to the dimensions of the article. The information is transmitted to the processor 43, which then calculates a correct angle of the NIR or VIS sensor 44, i.e. an angle relative the horizontal plane. If the article is very small, such as the pair of socks, the NIR or VIS sensor 44 is directed towards the counter 27, i.e. downwards. Should the article be large, such as a pair of jeans, the NIR or VIS sensor 44 will be directed upwards.
As already discussed briefly above, the memory unit 42 comprises one or more digital signatures created by the at least one spectroscopy sensor 44, wherein each one of said signatures is associated to a corresponding article identity. A benefit of the classification device 40 is that the checkout counter 30 automatically may identify all sorts of articles without any need for the customer to identify the article before the checkout counter, e.g. with a barcode. The NIR or VIS sensor 44 is particularly valuable for identifying fruit and vegetables, and certain types of bulk articles, since these articles have previously required the customer to mark the article with a bar code due to the fact that sensors using cameras and image processing have not been able to determine the article identity accurately enough.
Having both NIR or VIS sensor 44 and a barcode reader 49 has the advantage of preventing fraud, in case a customer tries to replace the barcode of an expensive article with a barcode of a cheap article. For example, should a barcode of a cheap pair of gloves be placed on an expensive suit, the NIR or VIS sensor 44 may in fact be used to compare the reflection spectrum of the article with stored reference spectrum stored in the memory 42. Hence, such fraud will be detected and an alarm may be triggered.
The identity of the article may be determined by matching a measured signature to a database comprising properties of a plurality of articles. The database may be stored in the memory unit 42 and examples of properties are reflection spectrum, weight, size, color, shape, contour, barcode patterns and/or text and/or figure and/or pattern.
A display unit 60 may be connected to the processor 43 for displaying at least one article identity. The display unit 60 is preferably arranged for use by a customer for approving the displayed information. If the first NIR or VIS sensor 44 identifies the article, an image or a text is shown in the display unit 60 and if the user finds the displayed information matching the article which presently is in the checkout counter 30 the customer may approve the identity by manual input. Further information may be displayed, e.g. weight and price, wherein the user may approve the displayed information if it is correct.
According to one embodiment the checkout counter 30 may, as a compliment to the first NIR or VIS sensor 44 and the weight sensor 41, be provided with one or several further sensors which, if used according to the invention, brings out the advantage of increasing the security when identifying the article, but with a minimum use of resources and time and energy. It should be mentioned here that an article should preferably be identified in less than one second for an automated checkout counter to be considered as user friendly by the customers.
The classification device 40 may further use a further sensor being selected from the group consisting of: an additional spectroscopy sensor (not shown), a RFID sensor 54, a contour sensor 48, a weight sensor 41, a symbol reading sensor 50, a color texture sensor 51, a color histogram sensor 52, or an object sensor 53. The contour sensor 48, the symbol reading sensor 50, the color texture sensor 51, the color histogram sensor 52, and the object sensor 53 may all be implemented by one or several cameras which are connected to the processor 43, which processor 43 is configured to provide a specific image computing algorithm for extracting the required information from the image.
The weight sensor 41 is a scale configured to detect the weight of the article and transmit such information to the processor 43. This allows providing a correct pricing for such articles which are priced based on the weight.
The detachment unit 100 may further comprise at least one verification sensor 140. The verification sensor 140 may be used to identify and/or verify the identity of the article that is to be detached from its tag. The sensor(s) may be an RFID-sensor, barcode-sensor and/or a NIR or VIS sensor. The detachment unit 100 may further comprise a control system 130 configured to control the operation of the detachment unit 100 and/or the operating member 110 and/or the first and second extractors 112, 114. As seen in
In one embodiment, once all the articles of the costumer are correctly identified by the classification device 40 the processor 43 transmits a transaction signal to the point-of-sale system 70 to allow the costumer to finish the payment transaction. Once a successful payment is achieved, a control signal is sent to the control unit 130 in the detachment unit 100. In one embodiment, the control signal is sent directly from the point-of-sale system 70 to the control unit 130. In another embodiment, the signal is sent from the point-of-sale system 70 to the processor 43 of the classification device 40 and then sent from the processor 43 to the control unit 130. The point-of-sale system 70 and the control unit 130 thus have a direct or indirect communication.
The control unit 130 of the detachment unit 100 is configured to control the operation of the operating member 110 of the detachment unit and/or to control the actuation of the first extractor 112 and the second extractor 114. The control unit 130 is further configured to receive information related to a successful payment of the article and to transmit a control signal to the operating member 110 and/or the first and/or second extractor 112, 114 after receiving the payment information. When an activation signal is sent to control the operation of the operating member 110 of the detachment unit and/or to control the actuation of the first extractor 112 and the second extractor 114 the detachment unit 100 is activated and put in an active state.
In one embodiment, the detachment unit 100 is activated based on receiving information related to a successful payment of the article.
In one embodiment, the detachment unit 100 and/or the first and second extractors 112, 114 are activated based on receiving information related to a successful verification of the articles identity. The classification device 40 identifies the article and the point-of-sale system 70 is activated, and once the transaction is validly completed the operator places the article on the detachment unit 100. The detachment unit 100 uses the verification sensor 140 to verify that the article is in fact the paid article. This may be verified by communication between the verification sensor 140 and the processor 43 of the classification device 40. It may also be verified by communication between the verification sensor 140 and the processor 43 via the control unit 130 of the detachment device 100. Once the sensor(s) has verified the identity of the article the detachment device may remove the tag 10 from the article.
In one embodiment, the detachment unit 100 is activated based on receiving information related to a successful payment of the article as well as receiving information related if the article is identified having a security tag. First, the classification device 40 indentifies the articles to be purchased, and if an article is identified having a security tag, this information is sent from the processor 43 to the controller 130 in the detachment unit 100. The control unit 130 puts the detachment unit 100 in an active passive state, making the unit ready to be operated as soon as the payment transaction is terminated. When the payment transaction is validly finished, the payment terminal 70 sends an activation signal to the control unit 130 of the detachment unit 100, making the detachment unit 100 activated and ready to be operated.
In yet another embodiment, the detachment unit 100 is activated once an article is identified to have a security tag. The classification device 40 indentifies the articles to be purchased, and if an article is identified having a security tag, this information is sent to the control unit 130 of the detachment unit 100. This information is transmitted from the processor 43 in the classification device 40 to a control unit 130. Once the information is received, the control unit 130 puts the detachment unit 100 in an active state, making the unit ready to be operated.
In one embodiment, once all the articles of the costumer are correctly identified by the classification device 40 the processor 43 transmits a removal signal to the control unit 130 in the detachment unit 100. The control unit 130 of the detachment unit 100 is configured to control the operation of the operating member 110 of the detachment unit and/or to control the actuation of the first extractor 112 and the second extractor 114. The control unit 130 is further configured to receive information related to a verification of an article to transmit a control signal to the operating member 110 and/or the first and/or second extractor 112, 114 after receiving the verification signal. The detachment unit 100 and/or the first and second extractors 112, 114 are thus activated based on receiving information related to a successful verification of the articles identity. The classification device 40 identifies the article and the operator places the article on the detachment unit 100. The detachment unit 100 uses the verification sensor 140 to verify that the article is in fact the classified article. This may be verified by communication between the verification sensor 140 and the processor 43 of the classification device 40. It may also be verified by communication between the verification sensor 140 and the processor 43 via the control unit 130 of the detachment device 100. Once the sensor(s) has verified the identity of the article the detachment device may remove the tag 10 from the article. Once the tag is removed from the article the control unit 130 of the detachment unit 100 transmits a transaction signal to the point-of-sale system 70 to initiate payment. Hence, in this embodiment the point-of-sale system 70 is activated based on a verification signal from the detachment unit 100.
Although several embodiments has been described on how to activate the detachment unit 100 through the use of a greater system it should be noted that the above activation methods could be combined into one single method. Hence the detachment unit 100 may be activated based on a combination of signals receiving information related to a successful payment of the article, receiving information related if the article is identified having a security tag and based on receiving information related to a successful verification of the articles identity. Furthermore, the first and second extractors 112, 114 may be activated based on a combination of signals receiving information related to a successful payment of the article, receiving information related if the article is identified having a security tag and based on receiving information related to a successful verification of the articles identity.
It should be appreciated that even though numerous characteristics and advantages of the present invention have been set forth in the foregoing description, together with details of the structure and function of the invention, the description is only illustrative and changes may be made in detail, especially in matters of shape, size and arrangement of parts within the scope of the invention to the full extent indicated by the appended claims.
Number | Date | Country | Kind |
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1551034-0 | Jul 2015 | SE | national |
Filing Document | Filing Date | Country | Kind |
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PCT/EP2016/066228 | 7/8/2016 | WO | 00 |