Computing systems have transformed the way we work, play, and communicate, particularly with the proliferation of the Internet and other networking technologies. User interfaces allow human beings to interface with a computing system, to thereby provide input to the computer programs executing on the computing systems.
Often notifications related to an activity being performed on the computing system pop-up to appear in a separate window or appear in a distinct dialog box. The human user is then task with interpreting the notification, identify which activity the notification relates to, and then determine how the notification relates to the notification, in order to fully interpret the notification. Sometimes too much information is provided in the notification resulting in information overload, and sometimes too little information is provided resulting in uncertainty as to what the notification means.
At least one embodiment described herein relates to a user interface that includes an activity initiation area that includes an activity initiation control that may be interacted with in order to initiate respective activities. The user interface also includes a notification area in which one or more notifications related to the activity may be displayed. The notification area is spatially related to the activity initiation control in a fixed manner for multiple activities. As an example, the activity initiation area may appear along a lower boundary of the display much as a partially pulled out drawer as viewed from above. In that case, perhaps the notification area may also appear along the lower boundary of the display (as an extension of the activity notification area, or replacing the activity notification area), but extend further vertically, much as a fully pulled out drawer as viewed from above. This helps give a contextual understanding of the subject matter of the notifications in relation to the activities that have been, or may be, initiated from the activity initiation area.
This Summary is not intended to identify key features or essential features of the claimed subject matter, nor is it intended to be used as an aid in determining the scope of the claimed subject matter.
In order to describe the manner in which the above-recited and other advantages and features can be obtained, a more particular description of various embodiments will be rendered by reference to the appended drawings. Understanding that these drawings depict only sample embodiments and are not therefore to be considered to be limiting of the scope of the invention, the embodiments will be described and explained with additional specificity and detail through the use of the accompanying drawings in which:
In accordance with embodiments described herein, a user interface is described that includes an activity initiation area that includes an activity initiation control that may be interacted with in order to initiate respective activities. The user interface also includes a notification area in which one or more notifications related to the activity may be displayed. The notification area is spatially related to the activity initiation control in a fixed manner for multiple activities. As an example, the activity initiation area may appear along a lower boundary of the display much as a partially pulled out drawer as viewed from above. In that case, perhaps the notification area may also appear along the lower boundary of the display (as an extension of the activity notification area, or replacing the activity notification area), but extend further vertically, much as a fully pulled out drawer as viewed from above. This helps give a contextual understanding of the subject matter of the notifications in relation to the activities that have been, or may be, initiated from the activity initiation area. Such user interfaces may be implemented on a display 112 of the computing system 100 of
Computing systems are now increasingly taking a wide variety of forms. Computing systems may, for example, be handheld devices, appliances, laptop computers, desktop computers, mainframes, distributed computing systems, or even devices that have not conventionally been considered a computing system. In this description and in the claims, the term “computing system” is defined broadly as including any device or system (or combination thereof) that includes at least one physical and tangible processor, and a physical and tangible memory capable of having thereon computer-executable instructions that may be executed by the processor. The memory may take any form and may depend on the nature and form of the computing system. A computing system may be distributed over a network environment and may include multiple constituent computing systems.
As illustrated in
In the description that follows, embodiments are described with reference to acts that are performed by one or more computing systems. If such acts are implemented in software, one or more processors of the associated computing system that performs the act direct the operation of the computing system in response to having executed computer-executable instructions. For example, such computer-executable instructions may be embodied on one or more computer-readable media that form a computer program product. An example of such an operation involves the manipulation of data. The computer-executable instructions (and the manipulated data) may be stored in the memory 104 of the computing system 100. Computing system 100 may also contain communication channels 108 that allow the computing system 100 to communicate with other message processors over, for example, network 110. The computing system 100 may also have a display (such as display 112) on which user interfaces, such as the user interface described herein, may be visualized to a user.
Embodiments described herein may comprise or utilize a special purpose or general-purpose computer including computer hardware, such as, for example, one or more processors and system memory, as discussed in greater detail below. Embodiments described herein also include physical and other computer-readable media for carrying or storing computer-executable instructions and/or data structures. Such computer-readable media can be any available media that can be accessed by a general purpose or special purpose computer system. Computer-readable media that store computer-executable instructions are physical storage media. Computer-readable media that carry computer-executable instructions are transmission media. Thus, by way of example, and not limitation, embodiments of the invention can comprise at least two distinctly different kinds of computer-readable media: computer storage media and transmission media.
Computer storage media includes RAM, ROM, EEPROM, CD-ROM or other optical disk storage, magnetic disk storage or other magnetic storage devices, or any other medium which can be used to store desired program code means in the form of computer-executable instructions or data structures and which can be accessed by a general purpose or special purpose computer.
A “network” is defined as one or more data links that enable the transport of electronic data between computer systems and/or modules and/or other electronic devices. When information is transferred or provided over a network or another communications connection (either hardwired, wireless, or a combination of hardwired or wireless) to a computer, the computer properly views the connection as a transmission medium. Transmissions media can include a network and/or data links which can be used to carry or desired program code means in the form of computer-executable instructions or data structures and which can be accessed by a general purpose or special purpose computer. Combinations of the above should also be included within the scope of computer-readable media.
Further, upon reaching various computer system components, program code means in the form of computer-executable instructions or data structures can be transferred automatically from transmission media to computer storage media (or vice versa). For example, computer-executable instructions or data structures received over a network or data link can be buffered in RAM within a network interface module (e.g., a “NIC”), and then eventually transferred to computer system RAM and/or to less volatile computer storage media at a computer system. Thus, it should be understood that computer storage media can be included in computer system components that also (or even primarily) utilize transmission media.
Computer-executable instructions comprise, for example, instructions and data which, when executed at a processor, cause a general purpose computer, special purpose computer, or special purpose processing device to perform a certain function or group of functions. The computer executable instructions may be, for example, binaries, intermediate format instructions such as assembly language, or even source code. Although the subject matter has been described in language specific to structural features and/or methodological acts, it is to be understood that the subject matter defined in the appended claims is not necessarily limited to the described features or acts described above. Rather, the described features and acts are disclosed as example forms of implementing the claims.
Those skilled in the art will appreciate that the invention may be practiced in network computing environments with many types of computer system configurations, including, personal computers, desktop computers, laptop computers, message processors, hand-held devices, multi-processor systems, microprocessor-based or programmable consumer electronics, network PCs, minicomputers, mainframe computers, mobile telephones, PDAs, pagers, routers, switches, and the like. The invention may also be practiced in distributed system environments where local and remote computer systems, which are linked (either by hardwired data links, wireless data links, or by a combination of hardwired and wireless data links) through a network, both perform tasks. In a distributed system environment, program modules may be located in both local and remote memory storage devices.
The notification area 220 is temporarily displayed. Accordingly, there may be times when the activity initiation area 210, but not the notification area 220, is displayed in the user interface 200. The notification area 220 is spatially related 230 to the activity initiation area 210 in a fixed manner regardless of the controls that are within the activity initiation control, and regardless of the activities that the controls initiate.
The activity initiation area 210 includes activity initiation controls 211 and 212. However, the ellipses 213 represent flexibility in the number of activity initiation controls within the activity initiation area 210. There may be as few as one, but perhaps many activity initiation controls. Each activity initiation control may be interacted with by a user in order to initiate a corresponding activity. The identity of the activity initiation controls, and corresponding activities, may be context sensitive and depend on the content of the remainder of the user interface. Thus, the activity initiation controls 211, 212 and 213 may change dynamically.
The user interface 200 also includes a notification area 220 in which one or more notifications 221 and 222 may be displayed. The notifications displayed are related to one or more of the activities corresponding to the activity initiation controls 211 and 212. Although two notifications 221 and 222 are illustrated, the ellipses 223 abstractly represent that there may be other numbers of notifications as well from as few as one, to potentially many.
The notifications may include additional controls that the user may interact with. For instance, the notification 222 includes a link 232 that may be selected to navigate to further content related to the notification 222. The notification area 220 may also contain a link that may be selected to navigate to further content related to the activity. The notification area 220 may also include an expansion control 231 that may be selected to display more details regarding the notifications or the corresponding activity, or even to present more controls.
In this contextual mode, a contextual tether 430 visualizes a connection of the notification area 420B with a particular activity initiation control. In the example of
Comparing
Specific user interface examples and applications of this concept will be described further below. In a first example, help notifications may be displayed in the notification area, the help notifications relating to an activity that may be initiated (or that has been initiated) using an activity initiation control within the activity initiation area. In the remainder of the examples, notifications appear relating to an activity already initiated by the user selecting a corresponding activity initiation control in the activity initiation area. In each of the examples, the notifications are presented in drawer form, in which the activity initiation area and/or the notification area are presented as pull up drawers from the lower boundary of the user interface. First, the help notifications embodiment will be described.
1) Help Notifications
Traditional approaches to help systems see the help exposed as a pop-up dialog, a separate web site, or integrated help area in a property pane. These approaches all suffer from being disconnected (as in the pop-up or web site approach) or too small to be useful (such as the property pane approach). In addition, none of them embrace a progressive reveal experience, which is more useful and usable for users. The help system describe herein automatically guide the users with initial help snippets, exposes detailed help when the user asks for it, and then provides links to reference/whitepaper style help as appropriate.
The following describes and illustrates a help signal. In one embodiment, this help signal is the minimal form of the help drawer. A domain (e.g. web site and database) can choose to automatically display a help signal when a user loads a page within their experience (e.g. Website\Dashboard or Website\Configure).
Contextual actions can be surfaced in the help signal notification 520 to expedite user flow through the user interface. If the user selects the help signal notification 420, it may expand into detail mode allowing the user to see a much richer view of the help information, plus any peer topics that the domain deems interesting for their users.
If the user switches context in the primary application work area, the help content of the help signal notification may change accordingly.
This help notification embodiment again avoids breaking the user's foci of attention by presenting help in a consistent and central location. Help is located and presented in the same manner no matter where the user is in the context of the primary application work area. Unlike a popup dialog or web page based help, the user is delivered help content in a very consistent way.
Also, the help is initially presented as a one line notification signal at the bottom of the user's content, out of the way of what they care about most. When expanded into details view, the help remains at the bottom of the user's content, sliding up to provide reading room, but designed so that the help does not block the user's general context.
Furthermore, the help is presented in a management free manner. Rather than popup in a dialog that is distracting and requires the user to dismiss it or reposition it, help appears, can be used, and then auto-closes as soon as the user moves to another task (e.g. clicks on content).
In addition, the help is presented in a minimal form with just enough information to understand what a user might learn from expanding the help drawer, or a bit of guidance about their current activity. Users can then expand help to see more information. If help is not of interest, the help may be automatically closed after a reasonable amount time (perhaps a few seconds).
This help notification concept is both content and navigation aware, and because it is a core piece of the user interface, as opposed to a popover dialog, the help drawer is displayed across navigations. For instance, if the user opens the help drawer while working on a website, they can navigate to a database and the content of the help drawer will automatically update. In this way the help drawer functions very much like a guidance system, by responding the user's current context.
In further examples of notifications, the notification area appears when the user interacts with an activity initiation control.
The activity initiation area is displayed in the user interface (act 601). The activity interface includes one or more activity initiation controls as previously described. The computing system then detects user interaction with the activity initiation control (act 602). In response, the computing system initiates the activity (act 603), and displays the notification area (act 604) that contains one or more notifications related to the initiated activity. Three further example categories of user interfaces will now be described in which the notification area is displayed after the user initiates an activity using an activity initiation control in the activity initiation area. The three example categories will be referred to as “activity notifications”, “global cascading create notifications”, and “signal notifications”.
2) Activity Drawer
Traditional approaches to performing activities and tasks have the user executing commands (i.e., “activity initialization”) in one work space (often called a “command space”), and then have the user perform the task of working on the activity or task (i.e., the “working experience”) in a different area, often within a dialog, or disconnected pane. The activity drawer (or activity notification) concept unifies the activity initialization and working experience within one conceptual and positional interface. Furthermore, the activity drawer concept reduces cognitive dissonance between activity initialization, and activity work as well as the number of user contexts and user interface concepts which require end-user learning.
As previously mentioned, the activity notification area may be presented in two modes: immersive mode and contextual mode Immersive mode is used for tasks like Create New Item and Content Help commands Immersive mode is presented such that the activity initiation area is covered upon presentation of the notification area. This allows the user to focus on a single task without distraction.
Contextual mode may be used for commands relative to the current content of the primary application work area (e.g. Delete Application, Upload Application Package, Reset User Password commands, and so forth). Contextual mode presents the notification area relative the activity being executed. This context is valuable because it allows the user to understand the origin of their activity. This kind of presentation is often done when the notification area is asking the user to confirm an operation or when a lighter-weight activity is being performed.
Notice that the cross hatching of the command control 1011 is the contextual tether for the work needed to complete the activity and that work is presented within the same focus of attention as the command itself. This maintains a fluid user experience. While the principles described are with respect to a drawer, other visualized artifacts may also be used consistent with the principles described herein.
At least one or more of the embodiments of the activity notification described herein have numerous advantages. Again, the user's foci of attention are maintained to help ensure a continuous flow from activity start to activity work. This is done by presenting the “work” experience as a natural extension of the “start” experience.
Furthermore, rather than requiring the user to learn and move between multiple user interface controls/experiences, they are introduced to a single commanding plus activity experience that allows them to perform all of the activities (command actuation, and corresponding task completion) within that framework. This gives them one thing to learn, one place to come back to, and one place to find new product features.
In addition, the activity experience respects the user's content, and is positioned at the periphery of the screen allowing the user to maintain focused and aware of the content they will be affecting with the execution of this command. Traditional approaches of presenting a dialog or wizard on top (and in the center of content) occludes the user's primary content requiring them to remember context, rather than simply being able to look at it. The activity drawer is presented in one location, in the same way, regardless of the activity being performed. It is also entirely on demand in that users do not worry about pinning or auto-collapsing it.
There is no concept of moving the drawer around so that it is positioned in a new location. This provides a management-free or manageless experience. By presenting the control in this way, the control may be made easier to understand and use, and also easier for the user to master. When controls work in consistent and predictable ways, users can start anticipating their operations and move through an experience with improved ease.
3) Global Cascading Create Notifications
Create activities may be initiated by a create control in the activity initiation area. The create activity may create any one of many types of objects. In that case, the notification area may take on a hierarchical cascading structure. For instance, interaction with one or more controls in a first portion of the notification area may affect one or more user interface elements displayed in a second portion of the notification area. Furthermore, interaction of one or more controls in the second portion of the notification area may affect one or more user interface elements displayed in a third portion of the notification area, and so forth. Likewise, if the notification area does including contextual help portions, such context help areas may change responsive to the choices made in the cascading portions of the notification area.
Conventional approaches to content creation are overwhelmingly biased towards a “File→New” menu experience. After selecting an item from the “New Menu”, users are often presented with a dialog for expressing the details of the item they wish to create. Global Cascading Create reduces the cognitive dissonance created by moving from one context “File→New” to another context “Details Dialog” by keeping the entire experience within a user interface control.
As shown in the example of
Users can browse through their creation choices using conventional cascading list metaphors. As shown in the user interface 1400 of
The “Contextual Creation Help” 1321 of
When the user is finished fleshing out the New Item Details information, the user may actuate a “Create Item” control 1501 and the item is created. In some embodiments, this might transition into a long running operation task that is presented with the command bar as described further below with respect to the “Signals Notification” concept further below.
Using this global cascade create principle, users are able to move from the goal of creating something new to the realization of that goal within one fluid experience. By embedding the task of providing create details (e.g. name new item) inline with the choices of what to create, the user is able to maintain a full understanding of where and why they are performing their current task. Furthermore, the user is given enough information to incrementally digest the tasks needed to complete the create activity. In addition, rather than lumping creation into a menu with a series of related, but ultimately distracting, adjacent activities, the user is provided with a much more focused and streamlined experience, free of conventional distractions and decisions. Also, in addition to progressively revealing information to the user, step-by-step guidance is provided as to what a decision means and how to move from one step to the next.
4) Signal Notifications
Classically “notifications” (e.g. errors, warnings, long running operations and confirmations) are displayed in a dialog that is center positioned within an application's content area. This makes it more difficult for users to understand what a notification applied to, how to deal with the notification, and so on. Using the drawer signal concept described herein, the notifications are displayed relative to the command or operation from which the notifications originated. For instance, if a user wishes to delete a website, they press a delete control in the activity initiation area. After activating the delete control, they would be presented with a confirmation dialog directly above the delete control button, not in an unrelated area within the user interface.
The information presented in the signals notification area can often be very rich. Users can drill into content to see even more details, without leaving the confines of the notification area and without cluttering their user interface with popups.
Above, signals are described as being presented for long running operations. They are also applied to error, warning and confirmation scenarios. A key scenario for signals is confirmation. Primarily this is done as a popup dialog. As shown in
Again, the confirmation can be expanded to show more information, should the user need it. If they do not need that further information (e.g., because they are familiar with their environment/domain), then they do not need to be distracted with it, and they can avoid the detail view.
The detailed view provides richer context information, about the affected items associated with the command, carrying out the concept of a content aware experience.
System warnings, which pertain to the user's account (e.g. they are near their storage limit) may also presented via the signals notification area. Unlike conventional approaches, which place this kind of information in a different content page or area, system information is easy to access and understand due to a familiar presentation.
The signal notification area avoids breaking the user's foci of attention by presenting notifications in a consistent and central location, with visual anchors to the context of the notification. Rather than requiring the user to learn and move between multiple user interface controls/experience, a single consistent notification experience is presented and is applied with appropriate optimizations for errors, warnings, long running operations and confirmations. Notifications are presented at the periphery of the user's content area. This avoids occluding user content and causing them to remember what they were working on or having to mentally recall the information they may need to take action against a notification.
Notifications are presented in a management free manner. Rather than popup in a dialog that is distracting and requires the user to dismiss it or reposition it, notifications appear, can be actioned against, and then auto-close as soon as the user moves to another task (e.g. clicks on content).
Notifications are presented in a minimal form with just enough information to understand what needs to be done, or what is happening in the system. Users can then expand a notification to see more information. They can further drill into more information to dig even deeper. All of this is done progressively to ensure the user is not overwhelmed or distracted by too much information. Classic dialogs are unable to deliver this same type of experience due to their fundamental design approach.
The notification is both content and navigation aware, and because it is a core piece of the shell, rather than a popover dialog, links to content can be presented in a notification. For instance, when a user is watching the creation progress of new website, then can jump to the list of all websites via a simple link.
Accordingly, the principles described herein provide an effective and mechanism for providing various notifications to a user related to an activity that has been, or may be, initiated by the user.
The present invention may be embodied in other specific forms without departing from its spirit or essential characteristics. The described embodiments are to be considered in all respects only as illustrative and not restrictive. The scope of the invention is, therefore, indicated by the appended claims rather than by the foregoing description. All changes which come within the meaning and range of equivalency of the claims are to be embraced within their scope.
The present application claims priority under 35 U.S.C. 119(e) to U.S. provisional application Ser. No. 61/656,349 filed Jun. 6, 2012, which provisional patent application is incorporated herein by reference in its entirety.
Number | Date | Country | |
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61656349 | Jun 2012 | US |