The present invention relates to marketing campaign systems for use on the Internet. More particularly, the present invention relates to a system and method for affiliate network cross publication of marketing campaigns.
Through the use of a common software structure, a network of computers known as the world-wide web or Internet, enables vast and immediate interconnectedness for many users. This common software structure is known as hypertext markup language or “HTML” that is generated and read via browser computer software code. Access to information and movement around the Internet is enhanced through the use of hyperlinks (“links”) within a web page's HTML. The link, which is typically a word in a text field or an image on a web page, acts as a path, that moves a user from one web page address, known as a Uniform Resource Locator (URL), to another web page address. The movement from one URL to another allows near-instant access to information, products, and services and is particularly well-suited to the exchange of information, goods, and services between buyers (“Users”) and sellers (“Sellers”). Such business is commonly referred to as “e-commerce,” or “electronic commerce.”
With the abundance of goods and services available, a problem arises in efficiently connecting an interested user with the appropriate information pertaining to the desired goods and/or services. A Seller therefore must make known, or advertise, its URL in order to reach those users on the Internet that are interested in the goods and/or services offered. HTML links lend themselves to an active (rather than static) advertisement since they actually provide the user with a path or entry point to the Seller's URL. Then, once at the Seller's URL, the user can initiate a transaction.
By advertising through the use of hyperlinked banner images and/or text links, a Seller may increase its sales by increasing the number of users (commonly referred to as “traffic”) that visit their URL, and potentially increase their transactions. The Seller must determine how and where on the Internet to advertise in order to maximize traffic that fits the Seller's targeted market. In contrast to traditional static advertising, hyperlinked active advertising provides the opportunity to chart a transaction from inception to end, beginning with the initial movement from advertisement to Seller URL, and ending with the user's completed transaction.
A typical tracking mechanism allows the Seller to see where its traffic is coming from (i.e., from a given advertisement at a given URL). Further, the tracking mechanism allows the Seller to determine advertising compensation based on quantity of traffic and/or the traffic's performance. Such a system, which relies on a tracking mechanism, is commonly referred to as an affiliate system.
Sellers currently utilize some form of affiliate system to increase sales, track traffic, and compensate Webmasters for referrals of traffic and/or transactions. Webmasters are the content providers of the Internet, who maintain URLs in order to disperse information and links to other URLs. These links are often in the form of a Seller's advertisement, such as a banner ad. Therefore, the Webmaster directs traffic to given Sellers via their selection and placement of Seller links. The Webmasters are then generally compensated according to a given scale or interval, based in some way on the referred traffic.
Several affiliate system resources exist that address various aspects of affiliate commerce, including: search engines, directories, and compilations of Webmaster feedback relating exclusively to affiliate systems.
Two distinct models of affiliate systems have developed. The first is a stand-alone affiliate system for a single Seller. The second type is an affiliate hub system that encompasses multiple Sellers within one master affiliate system.
In a stand-alone affiliate system, a group of Webmasters are linked together with a Seller affiliate system. The Seller's affiliate system is a full framework that operates the Seller's affiliate program. Generally, the Seller's affiliate system includes the Seller's back-end tracking mechanism, which keeps track of transactions and credits affiliates, the accounting system for payout of affiliates, the reporting system for reporting transaction statistics back to affiliates, and the support system for affiliate and technical support.
In use, the group of Webmasters send traffic through the surrounding affiliate system. The traffic is tracked and any transactions initiated by the traffic are credited to the referring Webmaster. Each Webmaster has access to the full framework of affiliate services offered by the Seller's affiliate system. The stand-alone affiliate system is utilized only by one Seller and that Seller's network of affiliated Webmasters. As would be expected, the Seller retains full access to and control of its affiliate system, as well as full responsibility for promotion, administration, and improvement of the system. A good example of a stand-alone affiliate system is that used by AMAZON.COM.
A number of shortcomings become evident in regard to the stand-alone affiliate system. First, from the Seller's point of view, there is a large startup cost, since the Seller needs to have its entire affiliate system in place before even one Webmaster can begin to refer transactions. Second, the stand-alone affiliate system suffers from slow growth, mainly due to a switch in target market, such as a switch from obtaining new consumers (Users) to new Webmasters. The single Seller may also fail to attract Webmasters simply due to the limited number of goods and/or services available for promotion. In addition, the stand-alone affiliate system entails a continuing burden of administration, promotion of the system, and Webmaster relations, all of which can tax the single Seller's resources.
In addition, there are several drawbacks to the stand-alone affiliate program from the Webmaster's point of view. Generally, the Webmaster can only represent the goods and/or services of a single Seller. Ideally, a Webmaster would offer a variety of goods and/or services to its traffic in order to generate increased revenue from the available customers. In order for a Webmaster using the stand-alone affiliate system to add a variety of Sellers to the Webmaster's web page, the Webmaster must find and join multiple stand-alone programs. This makes administration of the Webmaster's business more complex because the Webmaster must then coordinate with many programs—each with its own terms, conditions, accounting, tracking and customer service—in order to keep abreast of the performance of the Webmaster's referred traffic.
An affiliate hub system includes a group of Webmasters, a master affiliate system, and an affiliate network having individual affiliate systems. The master affiliate system processes Webmaster information and organizes the Webmasters into the networked affiliate programs. The group of Webmasters send traffic through the surrounding master affiliate system to the individual affiliate programs. Each individual affiliate system of the affiliate network uses the framework of the master affiliate system. This framework includes a back-end tracking mechanism (which keeps track of transactions and credits affiliates), an accounting system for payout of affiliates, a reporting system for reporting transaction statistics back to affiliates, and a support system for affiliate and technical support.
Thus, each individual Seller affiliate system depends on the master affiliate system to provide the framework for the Webmasters with traffic to become affiliates and promote the Seller's particular goods and/or services. Each networked Seller affiliate system uses the same group of Webmasters and their traffic from within the master affiliate system. An example of an affiliate hub system is that used by LINKSHARE.COM.
Using the affiliate hub system, Webmasters can be affiliated with, or send traffic through, one or more of the networked Seller affiliate systems. Webmaster can also be affiliated with, or send traffic through, the master affiliate system (for example, a Webmaster already in the Linkshare network can promote Linkshare and earn commissions per referred new Webmaster who joins Linkshare).
The affiliate hub addresses some of the weaknesses of the stand-alone system in bringing together groups of Sellers into one network. In addition to gaining the use of the framework of the master affiliate system, a Seller entering the affiliate hub network has immediate exposure to the Webmasters within the hub, easing the growing pains of starting an affiliate program. The Webmaster also benefits from this system, with simplified, coordinated access to the goods and/or services of all Seller affiliate programs in the hub. However, the Sellers must share the same resources for traffic (the group of Webmasters), and thus risk losing business to other Sellers in the hub.
The present invention provides a solution to these needs and other problems, and offers other advantages over the prior art.
The present invention is related to a software system that solves the above-mentioned problems. In accordance with one embodiment of the invention, a CrossPublication tool and its method of use is described. The tool allows affiliate network system clients to easily publish offers to one another. Copying a CrossPublished offer from one client to another occurs automatically upon the approval of the publishing client. Lead and Sale tracking is also automated to ensure that there are no tracking discrepancies.
Additional advantages and features of the invention will be set forth in part in the description which follows, and in part, will become apparent to those skilled in the art upon examination of the following or may be learned by practice of the invention.
Throughout the following description are few terms which are utilized that may have a meaning beyond that understood by those skilled in the art. For the sake of clarity these terms are defined below.
To describe how CrossPublication works, it is important to understand from a high level how pixel tracking works. For the most general type of tracking, a network provides pieces of creative to their affiliates used to drive traffic to the network's advertiser's websites. Whenever the end user clicks on a piece of creative, the end user is taken to a script that places a cookie on the end user's computer, logs a click in the Network, and then redirects the end user to the advertiser's web page. The cookie placed on the end user's computer contains a code that allows the affiliate network system to associate an end user with the affiliate whose piece of creative the end user clicked on. Whenever an end user performs an action, code on the advertiser's website calls a script that reads the cookie placed on the end user's computer. This tracking script uses the cookie to assign the action to the affiliate who owned the banner that the end user originally clicked on. This click tracking process can be visualized as such:
Whenever Network “A” (the Parent) CrossPublishes to Network “B” (the Child), a copy of the entire campaign (including all creatives) from the parent is copied to the child. If the child is not yet an affiliate of the parent, an affiliate account is created in the parent for the child. Thus, the child network as a whole is now an affiliate of the parent network. Affiliates of the child network can now run the campaign that was CrossPublished from the parent to the child. Affiliates of the child network are unaware that the campaign originally came from the parent network, thus preventing them from dealing directly with the parent network.
Whenever an end user clicks on a piece of creative from the child, the end user is taken to a tracking script for the child which places a cookie on the end user's computer, tracks a click in the child network, and then redirects the end user to the tracking script for the parent network. The cookie placed on the end user's computer from the child network contains a code that associates the end user with the affiliate whose piece of creative the end user clicked on. When the end user is redirected to the tracking script in the parent network, special code is added to link the two clicks together. The parent network's tracking script places a second cookie on the end user's computer, tracks a click in the parent network, and then redirects the end user to the advertiser's web page. The second cookie placed on the end user's computer from the parent network associates the end user with the child network's affiliate account in the parent network.
Whenever an end user performs an action, the action is tracked in the parent network using the second cookie placed in the previous paragraph for the child's affiliate account. Later, the affiliate network system goes through all of the actions tracked for the child network's affiliate account in the parent, and then copies the actions to the affiliates of the children. The affiliate network system determines which affiliate to assign this action to by looking at the special code added to the link when the end user was redirected from the child's tracking script to the parent's tracking script.
The CrossPublication Action tracking process can be visualized as such:
Later, . . .
Pixel tracking is only one of several tracking methods that could be used to track in CrossPublication. Another form of tracking could be used where the end user is redirected directly from the child network's tracking script to the advertiser's page which contains javascript to track the click in the parent. Simple Object Access Protocol (SOAP) or other types of application programming interface (API) calls could be made to pass the click tracking information directly from the child to the parent. Actions could be tracked for the child network by displaying their action tracking pixel whenever the parent's action tracking pixel is displayed.
Referring now to
Referring now to
The following series of
To enable CrossPublication, you must log in to your Affiliate network system backend. If you go to the CrossPublication section shown in
Network clients can only signup to receive CrossPublished campaigns from other affiliate network system clients. Signing up to receive CrossPublished offers is not necessary in order to CrossPublish offers to other Affiliate network system clients. To opt-in to receive CrossPublished offers, click 226 on “Available Offers” as shown in
To CrossPublish one of your offers, click on “My Campaigns” 232 from the “CrossPublication” header in the menu shown in
Next in the payout setup window shown in
In Merchant CrossPublication shown in
By modifying a CrossPublication, you are changing how the CrossPublished campaign is displayed to the Affiliate network system Network clients. You are not altering the campaign itself, nor are you changing the campaign in any Child Network that may be running it. As shown in
Deleting a CrossPublication will only remove it from the CrossPublication section of an affiliate network system. Choosing to delete a campaign from CrossPublication will not change the original campaign in your system, change the CrossPublished campaign in any Child Network, or make tracking cease to function for any Child Networks. To delete a CrossPublication as shown in
Click on the “Delete” tab 270 at the top of the page. Choose the CrossPublication that you want to delete from the drop down menu and click on “Delete” button 272. Click on “OK” 274 in the confirmation pop-up to finally delete your CrossPublication.
Updating an Offer that has been CrossPublished
Since CrossPublication is integrated into the affiliate network system, you can change the details of a CrossPublished campaign in the Child Network by changing the campaign settings in your copy of the affiliate network.
When you change information about a campaign, only the “Campaign Status, ” “Approved Subject Lines,” and “End Date” fields can be changed in the Child Network from the Parent Network. If the “Campaign Status” of a campaign is set to an inactive status (“Inactive” or “Deleted”) , then the corresponding campaign is set to “Inactive” in the Child Network. The Child Network is emailed whenever the Parent Network sets the campaign to an inactive status. The Parent Network cannot turn the campaign back on in the Child Network. In the case of a change to the “End Date” field, the campaign in the Child Network is updated and the owner of the Child Network is notified. When the “Approved Subject Lines” are updated in the Parent Network, each Child Network is simply updated.
Updates to the “Suppression List” or “Campaign Terms” of a CrossPublished campaign will automatically carry through to the Child Networks with no notification made to the Child Network. If the Parent Network is using a list from the same affiliate network operator to manage their suppression list, the affiliates of each Child Network will have access to the suppression list and unsubscribe links.
Adjusting the affiliate payout for a Child Network from the Parent Network for a CrossPublished campaign will automatically trigger a notification to the Child Network, informing them that their payout for the CrossPublished campaign has changed. This will not make any changes to any of the payouts in the Child Network.
Creative is added or updated from the affiliate network system interface in the same way as is done for a CrossPublished campaign. Any creative added is automatically added to the Child Network, and any creative changed is updated in the Child Network.
For a CrossPublished campaign, clicks and leads are removed from the “Remove Clicks/Leads” tab in the Fraud Management section of the affiliate network system. Sales are removed from “Manage Sales” in the “Modify Statistics” tab in the “Statistics/Reports” section of the affiliate network system.
When a sale is removed, the corresponding sale in the Child Network is automatically removed and the Child Network is notified. When a click or lead is removed, the Child Network is notified that they need to remove the appropriate number of clicks and leads from their affiliates.
To import leads for a CrossPublished campaign, be sure to use the lead import functionality found by going to “Statistics/Reports” from the main menu, clicking on the “Import Campaign Stats” tab, and then choosing “Import Leads With Optional Info” from the sub menu. It is required that this report is used or else the leads will not sync properly between Publisher and Publishee. When importing, import one lead per comma separated value (CSV) line. Use the affiliate code of the Child Network for the “Affiliate Code” field. You can import for an arbitrary date in the past, but it is not wise to import leads for dates prior to the last run of your payment scripts. The cookie_id from the tracked lead should be used in the “cookie_id/optinfo” field. Once added, these leads will be picked up by the CrossPublication sync process and added to the correct affiliates in the Child Network.
To view the offers CrossPublished to you by other affiliate network system clients, click on “Available Offers” in the CrossPublication menu 276 as shown in
You can browse the campaigns shown in
Next, you will be given a window as shown in
Finally, you need to click accept 298 as shown in
When reviewing the CrossPublished campaign's payouts, and you want to request a better payout for the campaign, click on “Request Better Payout” button 300 as shown in
The affiliate network system CrossPublication manages three types of requests for you. Lead/click removal requests are requests from the publisher of a CrossPublished offer that you are running to remove either clicks or leads from a CrossPublished campaign. Campaign approval requests are requests from other affiliate network system clients who want to run your offer. Payout requests are requests for better payouts for the CrossPublished offers you have made available. You can browse all of these requests by clicking on “Pending Requests” 308 in the “CrossPublication” section of the affiliate network system menu shown in
If you have to remove clicks or leads from a CrossPublished campaign, a prompt as shown in
Click on “Adjust Clicks/Leads” 310 to remove clicks or leads from the necessary campaigns. The next page will have a breakdown of all of the CrossPublished campaigns that need clicks or leads adjusted. Click on the campaign name of the campaign 312 that you want to adjust. Once you have chosen which affiliates to remove clicks or leads from, click on “Continue” in
If you have pending campaign approval requests, they will appear on the “Pending Requests” page as shown in
If you have pending payout modification requests, they will appear on the “Pending Requests” page as shown in
Another feature of the affiliate network system as shown in
You can access the CrossPublication setup by clicking on “Setup” 354 in the “CrossPublication” section of the affiliate network system menu shown in
To edit your CrossPublication Profile, click on the “Edit CrossPublication Profile” tab 356 of the window shown in
Any fields left blank will not be included. Click on “Update” 360 to save your contact information as shown in
To edit the contents of the CrossPublication emails that the affiliate network system sends out on your behalf, click on the “Edit CrossPublication Emails” tab 362 of
For the affiliate network system Network clients only, to specify how often you receive notifications of newly CrossPublished campaigns, click on the “Configure CrossPublication Notifications” tab 370 of
It is to be understood that even though numerous characteristics and advantages of various embodiments of the present invention have been set forth in the foregoing description, together with details of the structure and function of various embodiments of the invention, this disclosure is illustrative only, and changes may be made in detail, especially in matters of structure and arrangement of parts within the principles of the present invention to the full extent indicated by the broad general meaning of the terms in which the appended claims are expressed. For example, the particular elements may vary depending on the particular application for the web interface such that different dialog boxes are presented to a user that are organized or designed differently while maintaining substantially the same functionality without departing from the scope and spirit of the present invention.
This application claims the benefit of U.S. Provisional Application No. 60/652,779, filed 14 Feb. 2005, entitled “Network Cross Publication”.
Number | Date | Country | |
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60652779 | Feb 2005 | US |