Alarm maps to facilitate root cause analysis through spatial and pattern recognition

Abstract

A computer implemented method for facilitating the root cause analysis of an event through spatial and pattern recognition. Alarms can be graphically represented in an alarm summary screen by individual colored rectangles with different luminance and patterns and are organized into categories, which are used to form logical alarm clusters that provide spatial advantage, wherein the size and color of the rectangle defines its priority and precedence. The summary screen also provides operators with strong visual cues, a play forward feature to project how alarms might evolve if particular actions are taken and a play backward feature that can replay the sequence of alarms.

Description

BRIEF DESCRIPTION OF THE DRAWINGS

The accompanying figures, in which like reference numerals refer to identical or functionally-similar elements throughout the separate views and which are incorporated in and form a part of the specification, further illustrate the embodiments and, together with the detailed description, serve to explain the embodiments disclosed herein.

FIG. 1 illustrates a block diagram of a data-processing system which can be utilized for the generation of alarm maps to facilitate Root Cause Analysis through spatial and pattern recognition, in accordance with a preferred embodiment;

FIG. 2 illustrates a pictorial view of an alarm summary screen utilizing set of data to facilitate Root Cause Analysis, in accordance with an alternative embodiment;

FIG. 3 illustrates a more detailed pictorial view of an alarm summary screen to facilitate Root Cause Analysis through spatial and pattern recognition, in accordance with an alternative embodiment;

FIG. 4 illustrates a more detailed pictorial view of an alarm summary screen and its details utilizing a set of data to facilitate Root Cause Analysis through spatial and pattern recognition, in accordance with an alternative embodiment;

FIG. 5 illustrates an example table providing status for different color, pattern and luminance of an alarm map to facilitate Root Cause Analysis, in accordance with an alternative embodiment;

FIG. 6 illustrates a high level flow chart of operations depicting logical operation steps of root cause analysis, in accordance with an alternative embodiment; and

FIG. 7 illustrates a high level flow chart of operations depicting logical operation steps for alarm analysis to facilitate the root cause of a failure situation through spatial and pattern recognition, in accordance with an alternative embodiment.

DETAILED DESCRIPTION

The particular values and configurations discussed in these non-limiting examples can be varied and are cited merely to illustrate at least one embodiment and are not intended to limit the scope thereof.

The embodiments described herein can be implemented in the context of a host operating system and one or more modules. Such modules may constitute hardware modules, such as, for example, electronic components of a computer system. Such modules may also constitute software modules. In the computer programming arts, a software “module” can be typically implemented as a collection of routines and data structures that performs particular tasks or implements a particular abstract data type.

Software modules generally include instruction media storable within a memory location of a data-processing apparatus and are typically composed of two parts. First, a software module may list the constants, data types, variable, routines and the like that can be accessed by other modules or routines. Second, a software module can be configured as an implementation, which can be private (i.e., accessible perhaps only to the module), and that contains the source code that actually implements the routines or subroutines upon which the module is based. The term “module” as utilized herein can therefore generally refer to software modules or implementations thereof. Such modules can be utilized separately or together to form a program product that can be implemented through signal-bearing media, including transmission media and/or recordable media. An example of such a module is module 111 depicted in FIG. 1.

It is important to note that, although the embodiments are described in the context of a fully functional data-processing system (e.g., a computer system), those skilled in the art will appreciate that the mechanisms of the embodiments are capable of being distributed as a program product in a variety of forms, and that the present invention applies equally regardless of the particular type of signal-bearing media utilized to actually carry out the distribution. Examples of signal bearing media include, but are not limited to, recordable-type media such as floppy disks or CD ROMs and transmission-type media such as analogue or digital communications links.

Referring to the drawings and in particular to FIG. 1, there is depicted a data-processing apparatus 100 which can be utilized for the generation of alarm maps to facilitate Root Cause Analysis in accordance with a preferred embodiment. As shown in FIG. 1, a memory 105, a processor (CPU) 110, a Read-Only memory (ROM) 115, and a Random-Access Memory (RAM) 120 are generally connected to a system bus 125 of apparatus 100. Memory 105 can be implemented as a ROM, RAM, a combination thereof, or simply a general memory unit. Module 111 can be stored within memory 105 and then retrieved and processed via processor 110 to perform a particular task. A user input device 140, such as a keyboard, mouse, or another pointing device, can be connected to PCI (Peripheral Component Interconnect) bus 145.

Data-processing system thus includes CPU 110, ROM 115, and RAM 120, which are also coupled to Peripheral Component Interconnect (PCI) local bus 145 of data-processing apparatus 100 through PCI host-bridge 135. PCI Host Bridge 135 provides a low latency path through which processor 110 may directly access PCI devices mapped anywhere within bus memory and/or input/output (I/O) address spaces. PCI Host Bridge 135 also provides a high bandwidth path for allowing PCI devices to directly access RAM 120.

Also attached to PCI local bus 145 are communications adapter 155, small computer system interface (SCSI) 150, and expansion bus-bridge 170, communications adapter 155 is utilized for connecting data-processing apparatus 100 to a network 165. SCSI 150 is utilized to control high-speed SCSI disk drive 160. Expansion bus-bridge 170, such as a PCI-to-ISA bus bridge, may be utilized for coupling ISA bus 175 to PCI local bus 145. Note that PCI local bus 145 can further be connected to a monitory 130, which functions as a display (e.g., a video monitor) for displaying data and information for a user and for interactively displaying a graphical user interface (GUI).

Note that the term “GUI” (Graphical User Interface) generally refers to a type of environment that represents programs, files, options and so forth by means of graphically displayed icons, menus, and dialog boxes on a computer monitor screen. A user can interact with the GUI to select and activate such options by pointing and clicking with a user input device such as, for example, a pointing device such as a mouse, and/or with a keyboard. A particular item can function in the same manner to the user in all applications because the GUI provides standard software routines (e.g., module 111) to handle these elements and reports the user's actions.

Referring to FIG. 2 a pictorial view of an alarm summary screen 200 utilizing a set of data to facilitate Root Cause Analysis is depicted, in accordance with an alternative embodiment. Screen 200 can be implemented utilizing a GUI as described above and provided by a software module such as, for example, module 111 illustrated in FIG. 1. As illustrated in FIG. 2, the alarm summary screen 200 can be provided with a display grid 210 filled with bounding boxes 12 through 50, which represent the alarm summary of an event containing nineteen entries. Note that the number of entries (i.e., nineteen) depicted in FIG. 2 represents only one possible number of entries. It can be appreciated that other numbers are possible, depending upon design considerations, and a more realistic depiction might have hundreds of entries. Alarms are generally associated with these nineteen boxes 12 through 50 and the size of each of the bounding boxes 12 through 50 differs that depends on the priority of the alarms. Note that although the entries or boxes 12-50 indicated in FIG. 2 are illustrated in the context of squares or rectangular shapes, it can be appreciated that such features can be represented as any number of other possible geometric configurations (e.g., rectangles, circles, triangles, etc.).

Referring to FIG. 3, a more detailed pictorial view of an alarm summary screen 300 to facilitate Root Cause Analysis, through spatial and pattern recognition, is illustrated in accordance with an alternative embodiment. Screen 300 can be implemented utilizing a GUI as described above and provided by a software module such as, for example, module 111 illustrated in FIG. 1. Note that in FIGS. 2-3, identical or similar parts or elements are generally indicated by identical reference numerals. A display grid 210 is generally filled with bounding boxes 12 through 50, which the alarm summary of an event containing entries from, for example, the alarm summary screen 200 depicted in FIG. 2. Each bounding box can represent one or more alarm clusters of different failure situations in a particular process.

All alarms can be graphically represented by individual colored rectangles other geometric shapes or configurations with different patterns and luminance, and can be grouped into alarm clusters as shown and/or as bounding boxes such as the display grid 210 depicted in FIG. 2. This method of organizing alarms provides a spatial advantage. The alarm summary screen 300 provides operators with strong visual cues to diagnose a problem via the pattern recognition of alarm sequences and also provides operators some direction to attend to the alarms first, as indicated by the right side panes or sections 310-340. The alarm summary screen 300 also can provide trend information, alarm consequence information and recommended action information. The right side pane of screen 300 generally includes the details about an alarm in section 310, graphical representations in section 320, actions to be taken in section 330 and additional alarm information in section 340.

Referring to FIG. 4 a more detailed pictorial view of an alarm summary screen 400 utilizing a set of data to facilitate Root Cause Analysis, through spatial and pattern recognition, is illustrated in accordance with an alternative embodiment. Screen 400 can be implemented utilizing a GUI as described above and provided by a software module such as, for example, module 111 illustrated in FIG. 1. Note that in FIGS. 2-4 identical or similar parts or elements are indicated by identical reference numerals.

When a user slides a “mouse” or other pointing device (e.g., see user input device 140) over any of the bounding boxes 12 through 50, additional information regarding the alarm can beautomatically made available within the rectangular grid 410. The operator or user can silence or acknowledge the alarm by “clicking” the OK command button depicted within the rectangular grid 410 with a mouse or other pointing device. When a user “clicks” the “Details” command button in the rectangular grid 410, details concerning the alarm can be displayed within section 310, and actions to be taken can be displayed within section 330. Additional information about the alarm can be displayed and/or accessed via section 340 located at the right side panes of FIG. 3. The section or pane 340 can also graphically display a playback feature that a user can access in order to replay the sequence of alarms. A play forward feature can also be provided within section 340, which can allow a user or an operator to project how alarms might evolve if particular actions are taken.

Referring to FIG. 5 an example table 500 is illustrated, which provides status for different color, pattern and luminance of an alarm map to facilitate Root Cause Analysis, in accordance with an alternative embodiment. The size, color, pattern and luminance of the alarm rectangle can define its priority and precedence. The size of each alarm can change to signal its precedence. When a user “clicks” an option color and a status icon located within the right side pane or section 330 of FIG. 3, the example table 500 can be displayed, which indicates the status of module 510 for different colors associated with alarm 520, the luminance of alarm 530, and patterns associated with the alarm 540 that can be displayed on or within the section or pane 330. By referring to the table 500, a user or operator can determine the status of the alarms simply by looking at the color, luminance and pattern of the bounding boxes 12 through 50, which are represented in FIG. 1 through the use of different cross-hatch patterns.

Referring to FIG. 6, a high level flowchart is illustrated depicting a method 600, which describes logical operational steps of root cause analysis, in accordance with an alternative embodiment. Note that the process or method 600 described in FIG. 6 can be implemented in the context of a software module, such as module 111 of apparatus 100 depicted in FIG. 1. A root cause analysis operation can be initiated as indicated at block 610. Root cause analysis can be generally defined as the act of interpreting set of events and pinpointing the source causing the event. A problem can be detected as illustrated in block 620. Thereafter, the significance of the problem can be determined, as depicted in block 630. Next, the causes and reasons immediately preceding and surrounding the problem can be identified as illustrated at blocks 640 and 650. Potential solutions to overcome the problem can then be provided, as described at block 660. The process can then terminate as indicated at block 670.

Referring to FIG. 7, a high level flowchart of a method 700 is illustrated, which describes logical operational steps for implementing an alarm analysis to facilitate the root cause of a failure situation through spatial and pattern recognition, in accordance with an alternative embodiment. Note that the process or method 700 described in FIG. 7 can be implemented in the context of a software module, such as module 111 of apparatus 100 depicted in FIG. 1. A problem can be detected as depicted in block 705. As described next at block 710, an alarm map can be obtained from an alarm summary screen (e.g., screen 200, 300 and/or 400), which capitalizes on spatial vision and memory.

Alarms can be graphically represented by individually colored rectangles with different luminance and patterns and are organized into categories that operators used to form logical alarm clusters as depicted at block 715. By determining a cluster location, affected variables can be identified as depicted in block 720. The operator can select visual cues from an alarm summary screen (e.g., screen 200, 300 and/or 400) to diagnose a problem as illustrated, for example, at block 725. Playback and play forward features can also be selected to replay a sequence of alarms and to project how alarms might evolve if particular actions are taken, as depicted at blocks 730 and 735. Note that such playback and play forward features are illustrated within section 340 of FIGS. 3-4. As described next at block 740 different events can be predicted based on current condition.

By implementing the method and system disclosed herein, an alarm summary screen (e.g., screen 200, 300 and/or 400) can be generated to facilitate root cause analysis, which capitalizes on spatial vision and memory. The use of a root cause analysis approach also can provide an operator with a “glance view” of all alarms. The use of strong but simple visual cues to display information can assist an operator in quickly detecting a problem and reacting appropriately. A GUI as described herein can allow an operator to implicitly learn patterns displayed in an alarm map. Pattern recognition therefore assists an operator in quickly and efficiently diagnosing root causes.

Based on the foregoing, it can be appreciated that the use of graphical representations in the form of individual rectangles on a display screen organized into particular categories can be useful for grouping alarms into clusters. This method of representation described herein addresses many of the problems with traditional alarm summary screens. All alarms can be displayed on an active screen, and thus at no time, are active alarms hidden from the user. The main advantage of this method of representation is that it allows operators to use pattern recognition to determine a cause of groups of alarms. At a glance, operators can see patterns occurring to diagnosis of familiar problems. Thus, the operator can be constantly aware of the entire process and can more quickly determine causes of alarms. The alarm map also includes some novel playback features that allow the sequence of alarms to be played back on the map to help in identification of problems.

It will be appreciated that variations of the above-disclosed and other features and functions, or alternatives thereof, may be desirably combined into many other different systems or applications. Also that various presently unforeseen or unanticipated alternatives, modifications, variations or improvements therein may be subsequently made by those skilled in the art which are also intended to be encompassed by the following claims.

Claims

1. A computer implemented method, comprising: graphically displaying a plurality of alarms in a form of individually colored geometric configurations among a plurality of geometric configurations within a display screen;automatically organizing said plurality of alarms into categories that a user can access to form logical alarm clusters; anddefining a priority and a precedence based on a size and a shape of said individually colored geometric configurations, thereby permitting a user to identify particular alarm data from said display screen through the use of spatial and pattern recognition.

2. The method of claim 1 wherein said display screen comprises an alarm summary screen.

3. The method of claim 1 wherein graphically displaying a plurality of alarms in a form of individually colored geometric configurations within a display screen, further comprises: displaying said plurality of alarms as an alarm map.

4. The method of claim 1 wherein defining a priority and a precedence based on a size and a shape of said individually colored geometric configurations, thereby permitting a user to identify particular alarm data from said display screen through the use of spatial and pattern recognition, further comprises: defining said priority and said precedent based on a root cause analysis.

5. The method of claim 1 further wherein said individually colored geometric configurations among said plurality of geometric configurations comprise rectangular sections displayed within said display screen.

6. The method of claim 1 further comprising: automatically changing a size of at least one colored geometric configuration among said plurality of said geometric configurations in order to signal a precedence of said at least one colored geometric configuration.

7. A computer implemented system, comprising: a data-processing apparatus;a module executed by said data-processing apparatus, said module and said data-processing apparatus being operable in combination with one another to:graphically display a plurality of alarms in a form of individually colored geometric configurations among a plurality of geometric configurations within a display screen;automatically organize said plurality of alarms into categories that a user can access to form logical alarm clusters; anddefine a priority and a precedence based on a size and a shape of said individually colored geometric configurations, thereby permitting a user to identify particular alarm data from said display screen through the use of spatial and pattern recognition.

8. The system of claim 7 wherein said display screen comprises an alarm summary screen.

9. The system of claim 7 wherein said plurality of alarms is displayable within said display screen as an alarm map.

10. The system of claim 7 wherein said priority and said precedent based are defined based on a root cause analysis.

11. The system of claim 7 wherein said individually colored geometric configurations among said plurality of geometric configurations comprise rectangular sections displayed within said display screen.

12. The system of claim 7 wherein said data-processing apparatus and said module are further operable in combination with one another to: automatically alter a size of at least one colored geometric configuration among said plurality of said geometric configurations in order to signal a precedence of said at least one colored geometric configuration.

13. A program product residing in a computer, said program product comprising: instruction media residing in a computer for graphically displaying a plurality of alarms in a form of individually colored geometric configurations among a plurality of geometric configurations within a display screen;instruction media residing in a computer for automatically organizing said plurality of alarms into categories that a user can access to form logical alarm clusters; andinstruction media residing in a computer for defining a priority and a precedence based on a size and a shape of said individually colored geometric configurations, thereby permitting a user to identify particular alarm data from said display screen through the use of spatial and pattern recognition.

14. The program product of claim 13 wherein said display screen comprises an alarm summary screen.

15. The program product of claim 13 wherein said instruction media residing in a computer for graphically displaying a plurality of alarms in a form of individually colored geometric configurations within a display screen, further comprises: instruction media residing in a computer for displaying said plurality of alarms as an alarm map.

16. The program product of claim 13 wherein said instruction media residing in a computer for defining a priority and a precedence based on a size and a shape of said individually colored geometric configurations, thereby permitting a user to identify particular alarm data from said display screen through the use of spatial and pattern recognition, further comprises: instruction media residing in a computer for defining said priority and said precedent based on a root cause analysis.

17. The program product of claim 13 wherein said individually colored geometric configurations among said plurality of geometric configurations comprise rectangular sections displayed within said display screen.

18. The program product of claim 13 further comprising: instruction media residing in a computer for automatically changing a size of at least one colored geometric configuration among said plurality of said geometric configurations in order to signal a precedence of said at least one colored geometric configuration.

19. The program product of claim 13 wherein each of said instruction media comprises signal-bearing media.

20. The program product of claim 19 wherein said signal-bearing media comprises transmission media or recordable media.