Claims
- 1. An alert notification method, comprising: collecting at least one alert from at least one business application; generating at least one alert notification message; and sending out to at least one recipient through at least one transmission channel, whereby alert collecting, alert notification message generating and sending out is managed according to a configurable alert notification profile.
- 2. The method of claim 1, wherein the at least one alert is indicative of an exceptional situation in the at least one business application.
- 3. The method of claim 2, wherein the exceptional situation is defined as a relation of at least one variable of the business application to at least one predetermined value.
- 4. The method of claim 1, wherein an alert notification message corresponds to an alert.
- 5. The method of claim 1, wherein a plurality of alerts are aggregated in a centralized engine.
- 6. The method of claim 1, wherein the alerts are at least one of filtered, aggregated, and bundled in statistic tables, according to configurable rules.
- 7. The method of claim 1, wherein the notification profile is administrated in the centralized engine.
- 8. The method of claim 1, wherein the alert notification profile is configured to comprise information relating to at least one of:
a group of recipients; a time schedule for transmission; a channel of transmission; and a method to create text out of the alert.
- 9. The method of claim 8, wherein the alert notification profile is configured to further comprise information relating to a time schedule for retrieval of alerts from a business application.
- 10. The method of claim 1, wherein the alert notification profile is configured to further comprise a transmission format for the alert notification message.
- 11. The method of claim 1, wherein the at least one business application is accessed in predetermined time periods for retrieving an alert for notification.
- 12. The method of claim 11, wherein the time periods are administered in the centralized engine.
- 13. The method of claim 1, wherein at least one alert is collected for notification which is sent by the at least one business application.
- 14. The method of claim 1, wherein at least one alert is collected from a business application in a process that is triggered by a predetermined event in the at least one business application.
- 15. The method of claim 1, wherein status information is collected relating to an alert.
- 16. The method of claim 1, wherein the alert notification message is re-sent depending on status information of the alert.
- 17. The method of claim 1, wherein the transmission channels comprise at least one of SMS, WAP, fax, pager, telephone, cellular phone, and electronic mail.
- 18. An alert notification method, wherein according to a configurable alert notification profile,
at least one alert from at least one business application is collected, the at least one alert being indicative of an exceptional situation in the at least one business application; and at least one alert notification message corresponding to an alert is generated and sent out to at least one recipient through at least one transmission channel, the alert notification profile being administrated in a centralized alert notification engine.
- 19. The method of claim 18, wherein the alert notification profile is administrated by a recipient.
- 20. A computer system for performing the method according to claim 1.
- 21. A computer system for performing the method according to claim 18.
- 22. A computer-readable storage medium comprising program code for performing the method according to claim 1.
- 23. A computer-readable storage medium comprising program code for performing the method according to claim 18.
DETAILED DESCRIPTION
[0001] This application claims priority under 35 U.S.C. § 119 based on U.S. Provisional Application Number 60/458,396, filed Mar. 31, 2003, the complete disclosure of which is incorporated herein by reference.
Provisional Applications (1)
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Number |
Date |
Country |
|
60458396 |
Mar 2003 |
US |