This application is related to U.S. Pat. No. 6,714,929 and U.S. patent application Ser. No. 09/962,708 both of which are incorporated herein by reference.
There are numerous data analysis techniques that are employed by organizations to determine various items such as customer needs, preferences and tradeoffs. These techniques include business intelligence, data mining, marketing analytics and knowledge management/reporting tools. Typically these techniques are based on historical data and therefore are typically inadequate in predicting behavior on new products or markets where historical data is not available.
Specifically, these techniques are most likely not capable of predicting how much a customer is willing to pay for a feature or product, to tradeoff certain features, forecast the impact of a change in a product and predicting which feature would most enhance a product.
It should be understood that there is a distinction between the cost of an option and the perceived value to a consumer of having that option. For example, it may cost a certain amount of money to a manufacturer to include an option on a product. The figure that a consumer is willing to pay for that option is different and is difficult to determine. Similarly, a consumer may place a premium on a certain grouping of options. Determining that optimal combination can be difficult as well.
In view of the foregoing, it may be useful to provide methods and systems that analyze a singular impact of a tradeoff or a singular impact of a group of tradeoffs.
The present invention is described and illustrated in conjunction with systems, apparatuses and methods of varying scope which are meant to be exemplary and illustrative, not limiting in scope.
A method for determining a singular impact of a base criterion, in accordance with an exemplary embodiment, includes selecting the base criterion and a trade criterion from a plurality of criteria and selecting a starting alternative and a target alternative. A series of virtual alternatives are then created, initially based on the starting alternative, by sequentially eliminating an impact of each non-selected criteria from the plurality of criteria. A final virtual alternative is compared to the target alternative and the singular impact of the base criterion is determined based on a difference between the final virtual alternative and the target alternative.
A method for determining a singular impact of a base criterion, in accordance with another exemplary embodiment, includes selecting the base criterion and a trade criterion from a plurality of criteria. A starting alternative and a target alternative are also selected and a series of virtual alternatives are created, initially based on the starting alternative, by sequentially eliminating an impact of each non-selected criteria from the plurality of criteria. A virtual alternative of the series of virtual alternatives is compared to the target alternative wherein the virtual alternative only differs from the target alternative by a value of the base criterion. The singular impact of the base criterion is then determined based on a difference between the final virtual alternative and the target alternative.
A method for determining a singular impact of a base criterion, in accordance with yet another exemplary embodiment, includes selecting the base criterion and a trade criterion from “N” criteria. A starting alternative and a target alternative are also selected and “N−2” sequential virtual alternatives are created, initially based on the starting alternative, by sequentially eliminating an impact of each non-selected criteria from the “N” criteria. A virtual alternative of the series of virtual alternatives is compared to the target alternative wherein the virtual alternative only differs from the target alternative by a value of the base criterion. The singular impact of the base criterion is then determined based on a difference between the final virtual alternative and the target alternative.
A method for analyzing an impact of a desired singular tradeoff for a population of users, in accordance with yet another exemplary embodiment, includes selecting the desired singular tradeoff from the population of users and collecting a plurality of singular tradeoffs in a sequential fashion from the population of users. The plurality of tradeoffs are then processed and analyzed to determine the impact of the desired singular tradeoff.
A system for determining a singular impact of a base criterion, in accordance with another exemplary embodiment, includes a singular tradeoff engine that accepts a weighted ordered list and operative to determine a singular impact of a base criterion by creating virtual alternatives based on the weighted ordered list. Also included is a function subroutine engine that accepts parametric values from the singular tradeoff engine and operative to develop a new value to the singular tradeoff engine.
A method for determining a value a consumer places on a desired product component, in accordance with an exemplary embodiment, includes providing a first product without the desired product component and a second product with the desired product component. A series of simulated products are then created, initially based on the first product, by sequentially eliminating an impact of each non-desired product component. A final simulated product is compared to the second product; and the value is determined based on a difference between the final simulated product and the second product.
A method for determining a value a consumer places on a desired product component, in accordance with an exemplary embodiment, includes providing a first product that does not contain the desired product component and a second product that does contain the desired product component. A series of simulated products are then created, initially based on the first product, by sequentially eliminating an impact of one or more product components that are not the desired product component. A final simulated product is compared to the second product; and the value is determined based on a difference between the final simulated product and the second product.
In addition to the aspects and embodiments of the present invention described in this summary, further aspects and embodiments of the invention will become apparent by reference to the drawings and by reading the detailed description that follows.
An aspect of the present invention contemplates a variety of methods, systems and data structures for determining a singular impact of a tradeoff or criterion. An analysis systematically eliminates the effect of individual non-changed criteria in order to see what happens if a particular criteria is modified. What results is the individual or singular impact of adjusting that particular criterion. Other aspects are also within the scope of the present invention. In terms of this disclosure, “singular” can refer to either one item or to a group of items that are linked in some manner. Additionally, “singular” can also refer to a subcomponent of any economic unit that is capable of being sold.
In practice, the user input is processed as indicated by the arrow 114 to provide an ordered or ranked list 116 which reflects the preferences of the user. As can be seen in the illustration of
In a hypothetical situation, a Ford Honda motor company would like to determine how much a consumer is willing to pay per horsepower to go from 210 h.p. (the Honda's) to 260 h.p. (the Ford's). Again, it should be understood that the value the consumer is willing to pay per h.p. increase is being determined and not the actual cost to manufacture for the increase. To determine this perceived value, Honda compares their model to the Ford model that already has the desired feature—the increased H. P. The algorithm first marks the Ford as the target alternative 1028 and the Honda as the starting alternative 1026. Then, the target alternative 1028 is converted to the modified virtual alternative 1024, through virtual alternative 1022 using the weights shown in row 1018, so that the virtual alternative 1024 differs from the target alternative 1026 only in price and horsepower. One can then obtain the price that the consumer is willing to pay per additional horsepower from a ratio between the price difference and the horsepower difference for alternative 1026 and 1024. This price is referred to in this document as the singular impact of a tradeoff. The elimination process will be explained in more detail, subsequently.
It is important to note that, although the algorithm is typically used for price/feature singular impact tradeoff calculations, it is generic, and can apply just as well to situations where a tradeoff between two features is desired (for example, horsepower versus mileage). The inputs to the algorithm are as follows:
It should be further noted that the target alternative is usually the preferred choice while the starting alternative is the less preferred choice. It should also be further noted that the trade, in the preceding example, is the price which takes the form of a unit of currency. However, the criteria marked as the trade and the base can be any criteria related to a product that can be adjusted or added on. With that in mind, it is quite clear that, while the preceding example uses automobile related criteria, any economic unit capable of being sold that has subcomponents can be substituted.
Some further embodiments can take the form of, but are certainly not limited to, a consumer electronics manufacturer that is planning a new digital camera model, whose target price has been fixed by market considerations within a restricted range. In this situation, the interesting information is not how much real currency end users would be willing to pay for this or that feature, but rather how much of a feature they are willing to forego in order to get more of another. The algorithms effectively convert one of the two features into a virtual unit of currency, which is then exchanged for the other feature. In the case of the digital camera, the designers may want to determine the tradeoff between the lens quality and the digitization speed of the sensor. Depending on how much quality the end user is willing to give up for the ability to take consecutive pictures as quickly as possible, the answer will suggest whether to include more expensive optics, or put more money into a larger acquisition buffer.
Yet another embodiment could be a cable broadcast company that wants to introduce a new package that contains strong parental control features. In this case, the economic unit is not a hard good, but rather a soft service. Assuming that, just as for the digital camera, the price has been fixed by market considerations, then the interesting information is how the added parental control features stack up against, say, the width and breadth of the channel offering. In other words, how much “channel selection dollars” are end users willing to “pay” in order to have those new parental control features? The various algorithms employed in this disclosure can answer such questions.
The process of eliminating the impact of each criterion will now be explained.
Operation 130 analyzes the current values for the target and virtual alternatives, and, in this example, applies a customizable, and possibly criterion-specific, algorithm to change the value of the base criterion to account for the fact that operation 132 sets the value of the current criterion in the virtual alternative to be the same as in the target alternative. Therefore, the two operations 130 and 132 generate a virtual alternative where the value of the current criterion is identical to the corresponding one in the target alternative, and the value of the base criterion has been adjusted to account for the change in the current criterion. Operations 130 and 132 eliminate the impact of the current criterion from the alternative.
Finally, it can be appreciated that, by looping through, the impact of each criterion is eliminated until just the impact of the trade criterion is left and is finally calculated at operation 134 by dividing the difference between the values of the base criteria for the target and final virtual alternatives by the difference between the values of the trade criteria for the same alternatives. Process 118 then ends at operation 136.
The algorithm implemented by operation 130 has access to the current execution context of loop 138; this context includes, but is not limited to, the target alternative, the current virtual alternative, the base and trade criteria, and the current criterion as identified by the loop counter. In addition, process 118 has been provided with a list of operation 130 algorithms associated with the various criteria. Examples of such algorithms follow, using the setting of
So, since the base and trade criteria are price and HP, respectively, operation 130 calculates the change in price that would correspond to change the mileage from 15 (the Ford's value) to 18 (the Honda's), or the safety from 4 stars (the Ford's) to 5 stars (the Honda's). As was discussed earlier, operation 130 may implement varied algorithms, of various complexities, tailored to each criterion's semantics. A simple algorithm may use singular impact of tradeoff values that were obtained via other means, such as focus groups or user surveys. For example, an organization may have already established that the typical end user is willing to pay up to $500 for a sunroof, and can use that information to eliminate the contribution of a sunroof when generating automobile-related virtual alternatives. Another algorithm may estimate the tradeoff value as a percentage of the cost of providing the given feature: for example, a digital camera manufacturer knows the additional price of producing a model with a 4 megapixel instead a 3 megapixel sensor, and estimates a user's tradeoff value to be 125% of that cost. Finally, complex algorithms may use information like the end-user's tradeoff preferences (the weights used for the ranking) to estimate the percentage of a total price difference to allocate to the adjustment for a specific criterion.
The following description of
Access to the Internet 705 is typically provided by Internet service providers (ISP), such as the ISPs 710 and 715. Users on client systems, such as client computer systems 730, 740, 750, and 760 obtain access to the Internet through the Internet service providers, such as ISPs 710 and 715. Access to the Internet allows users of the client computer systems to exchange information, receive and send e-mails, and view documents, such as documents which have been prepared in the HTML format. These documents are often provided by web servers, such as web server 720 which is considered to be “on” the Internet. Often these web servers are provided by the ISPs, such as ISP 710, although a computer system can be set up and connected to the Internet without that system also being an ISP.
The web server 720 is typically at least one computer system which operates as a server computer system and is configured to operate with the protocols of the World Wide Web and is coupled to the Internet. Optionally, the web server 720 can be part of an ISP which provides access to the Internet for client systems. The web server 720 is shown coupled to the server computer system 725 which itself is coupled to web content 795, which can be considered a form of a media database. While two computer systems 720 and 725 are shown in
Client computer systems 730, 740, 750, and 760 can each, with the appropriate web browsing software, view HTML pages provided by the web server 720. The ISP 710 provides Internet connectivity to the client computer system 730 through the modem interface 735 which can be considered part of the client computer system 730. The client computer system can be a personal computer system, a network computer, a Web TV system, or other such computer system.
Similarly, the ISP 715 provides Internet connectivity for client systems 740, 750, and 760, although as shown in
Client computer systems 750 and 760 may be coupled to a LAN 770 through network interfaces 755 and 765, which can be Ethernet network or other network interfaces. The LAN 770 is also coupled to a gateway computer system 775 which can provide firewall and other Internet related services for the local area network. This gateway computer system 775 is coupled to the ISP 715 to provide Internet connectivity to the client computer systems 750 and 760. The gateway computer system 775 can be a conventional server computer system. Also, the web server system 720 can be a conventional server computer system.
Alternatively, a server computer system 780 can be directly coupled to the LAN 770 through a network interface 785 to provide files 790 and other services to the clients 750, 760, without the need to connect to the Internet through the gateway system 775.
The computer system 800 includes a processor 810, which can be a conventional microprocessor such as an Intel Pentium microprocessor or Motorola Power PC microprocessor. Memory 840 is coupled to the processor 810 by a bus 870. Memory 840 can be dynamic random access memory (DRAM) and can also include static RAM (SRAM). The bus 870 couples the processor 810 to the memory 840, also to non-volatile storage 850, to display controller 830, and to the input/output (I/O) controller 860.
The display controller 830 controls in the conventional manner a display on a display device 835 which can be a cathode ray tube (CRT) or liquid crystal display (LCD). The input/output devices 855 can include a keyboard, disk drives, printers, a scanner, and other input and output devices, including a mouse or other pointing device. The display controller 830 and the I/O controller 860 can be implemented with conventional well known technology. A digital image input device 865 can be a digital camera which is coupled to an I/O controller 860 in order to allow images from the digital camera to be input into the computer system 800.
The non-volatile storage 850 is often a magnetic hard disk, an optical disk, or another form of storage for large amounts of data. Some of this data is often written, by a direct memory access process, into memory 840 during execution of software in the computer system 800. One of skill in the art will immediately recognize that the terms “machine-readable medium” or “computer-readable medium” includes any type of storage device that is accessible by the processor 810 and also encompasses a carrier wave that encodes a data signal.
The computer system 800 is one example of many possible computer systems which have different architectures. For example, personal computers based on an Intel microprocessor often have multiple buses, one of which can be an input/output (I/O) bus for the peripherals and one that directly connects the processor 810 and the memory 840 (often referred to as a memory bus). The buses are connected together through bridge components that perform any necessary translation due to differing bus protocols.
Network computers are another type of computer system that can be used with the present invention. Network computers do not usually include a hard disk or other mass storage, and the executable programs are loaded from a network connection into the memory 840 for execution by the processor 810. A Web TV system, which is known in the art, is also considered to be a computer system according to this embodiment, but it may lack some of the features shown in
In addition, the computer system 800 is controlled by operating system software which includes a file management system, such as a disk operating system, which is part of the operating system software. One example of an operating system software with its associated file management system software is the family of operating systems known as Windows (from Microsoft Corporation of Redmond, Wash., and their associated file management systems. Another example of an operating system software with its associated file management system software is the LINUX operating system and its associated file management system. The file management system is typically stored in the non-volatile storage 850 and causes the processor 810 to execute the various acts required by the operating system to input and output data and to store data in memory, including storing files on the non-volatile storage 850.
Some portions of the detailed description are presented in terms of algorithms and symbolic representations of operations on data bits within a computer memory. These algorithmic descriptions and representations are the means used by those skilled in the data processing arts to most effectively convey the substance of their work to others skilled in the art. An algorithm is here, and generally, conceived to be a self-consistent sequence of operations leading to a desired result. The operations are those requiring physical manipulations of physical quantities. Usually, though not necessarily, these quantities take the form of electrical or magnetic signals capable of being stored, transferred, combined, compared, and otherwise manipulated. It has proven convenient at times, principally for reasons of common usage, to refer to these signals as bits, values, elements, symbols, characters, terms, numbers, or the like.
It should be borne in mind, however, that all of these and similar terms are to be associated with the appropriate physical quantities and are merely convenient labels applied to these quantities. Unless specifically stated otherwise as apparent from the following discussion, it is appreciated that throughout the description, discussions utilizing terms such as “processing” or “computing” or “calculating” or “determining” or “displaying” or the like, refer to the action and processes of a computer system, or similar typically electronic computing device, that manipulates and transforms data represented as physical (electronic) quantities within the computer system's registers and memories into other data similarly represented as physical quantities within the computer system memories or registers or other such information storage, transmission or display devices.
Some embodiments also relate to apparatus for performing the operations herein. This apparatus may be specially constructed for the required purposes, or it may comprise a general purpose computer selectively activated or reconfigured by a computer program stored in the computer. Such a computer program may be stored (embodied) in a computer (machine) readable storage medium, such as, but is not limited to, any type of disk including floppy disks, optical disks, CD-ROMs, and magnetic-optical disks, read-only memories (ROMs), random access memories (RAMs), EPROMs, EEPROMs, magnetic or optical cards, or any type of media suitable for storing electronic instructions, and each coupled to a computer system bus.
The algorithms and displays presented herein are not inherently related to any particular computer or other apparatus. Various general purpose systems may be used with programs in accordance with the teachings herein, or it may prove convenient to construct more specialized apparatus to perform the required method steps. The required structure for a variety of these systems will appear from the description below. In addition, the present invention is not described with reference to any particular programming language, and various embodiments may thus be implemented using a variety of programming languages.
While this invention has been described in terms of certain embodiments, it will be appreciated by those skilled in the art that certain modifications, permutations and equivalents thereof are within the inventive scope of the present invention. It is therefore intended that the following appended claims include all such modifications, permutations and equivalents as fall within the true spirit and scope of the present invention.
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