The present invention relates to a method and apparatus which enables currency notes to be tracked within a financial institution and/or a cash management system. In particular, but not exclusively, the invention relates to a currency container such as a currency cassette or cash in transit bag which includes at least one near field communication (NFC) tag. The tag can be used to indicate information associated with the container (such as a unique ID of the container and/or a value of currency in the container) as the container is moved around or used.
It is known from time to time that valuable items of media such as currency notes, vouchers, stamps, checks or the like, must be moved from one location to another. Since the valuable items have an inherent value, their movement from one place to another must be carried out in a secure manner to avoid theft or tampering. Often, the valuable items of media are moved in a valuable media container (VMC) which may be in the form of a rigid secure box which can be locked, or a bag which is sealed after being filled by an authorized user. At all times it is advantageous to be able to know that the contents of a container, once filled by authorized personnel, remain intact, and that unauthorized personnel have not made an attempt to open the container to remove its contents. Evidence of an attempt at tampering with the container is often hard to come by. Likewise, some conventional containers are able to indicate that tampering has occurred but provide no information as to when or where the tampering occurred or of who may have attempted to open the container.
A particular type of valuable item of media is a currency note. Such items are stored and deposited and dispensed at various locations such as bank branches via a teller or a bank branch via an Automated Teller Machine (ATM) or via a network of ATMs located geographically at pre-determined sites. At all times, it is important for a bank or other such financial institution to know what currency is where in a cash management system. This is important for security purposes and also for the purposes of management in terms of predicting when and where currency notes will run out ahead of a need so new notes can be ordered to minimize disruption to account holders' day to day business. Likewise, when too much currency is accumulated at any one location, a cash management system needs to be able to predict when authorized personnel need to be dispatched to pick up excess quantities so as to minimize risk.
To secure internal transactions, most banks currently operate on a “two pairs of eyes” policy. As such, each transaction in which currency notes or other such cash transfers take place must be conducted with a second bank employee as a witness. This means that there is a negative impact on productivity wherever cash transactions are to be carried out and that staff members must often be used to supervise cash as it is re-located from one location to another in a financial institution or within a broader financial system. Even in small to medium-size branches, this activity can easily add up in time terms to more than one full-time equivalent staff member. Across a branch network this accumulates to be a significant negative contribution to operating efficiency and thus increases operational costs.
Many valuable media containers (VMCs) are in use around the world today. It is appreciated that the replacement of many or all of these containers to facilitate any improved cash management scheme that is proposed would be a huge burden in terms of expense for current financial institutions.
It is an aim of the present invention to at least partly mitigate the above-mentioned problems.
It is an aim of certain embodiments of the present invention to provide a currency container such as a currency cassette or bag which can be made “intelligent” (or “smart”) so that the container itself can store information about the container and its contents which can thus be tracked as the container is moved from one place to another or is put in operation.
It is an aim of certain embodiments of the present invention to provide a Self-Service Terminal (SST) such as an Automated Teller Machine (ATM) or kiosk or dispenser or the like which includes a docking system that automatically and repeatedly or continuously reads information stored in a nearby intelligent container.
It is an aim of certain embodiments of the present invention to provide a method of tracking currency as the currency moves around a cash management system.
It is an aim of certain embodiments of the present invention to track events associated with a currency container and associate times, people and/or places with those events, as they occur or after they have occurred.
It is an aim of certain embodiments of the present invention to provide a cash management system which includes multiple currency containers and Self-Service Terminals (SSTs) which can constantly store and update data identifying a location and/or amount of currency and/or event associated with each of the containers in the system.
It is an aim of certain embodiments of the present invention to provide a currency dispenser and a method of operating a currency dispenser whereby data is constantly or repeatedly transmitted to and from a currency container and a terminal storing the container or in which a container is transported.
It is an aim of certain embodiments of the present invention to provide a method of managing a currency cassette which enables records to be created for currency containers and for scheduling to be carried out to arrange for replenishment or emptying of the container at an appropriate point in time.
According to a first aspect of the present invention there is provided a currency container for currency notes, comprising:
Aptly, the parameter comprises a unique ID code of the container and/or currency type identifier for currency notes stored in the container and/or a number of notes stored in the container.
Aptly, the NFC tag comprises at least one data store that stores time and/or date data associated with a pre-determined event.
Aptly, the pre-determined event comprises the container body being tampered with and the container further comprises at least one tamper switch.
Aptly, the container further comprises at least one visual and/or audible cue that receives a trigger signal responsive to the tamper switch determining that a tamper event has occurred.
Aptly, the pre-determined event comprises coincidence with a pre-determined time and/or date and the container further comprises an environmental sensor.
Aptly, the currency container further comprises a rechargeable battery or super capacitor or other such power source connected to the NFC tag.
Aptly, the currency container NFC tag comprises a data store.
Aptly, the data store is read only.
Aptly, the data store is a read/write data store.
Aptly, the data store has a write cycle of more than 500,000 writes.
Aptly, the data store has a write cycle of more than 100,000,000,000 writes and comprises FRAM.
Aptly, the NFC tag has a maximum working distance of less than 20 cm.
Aptly, the NFC tag has a maximum working distance of less than 5 cm.
Aptly, the NFC tag is a passive NFC tag.
Aptly, the NFC tag is an active NFC tag.
Aptly, the container body comprises a flexible tamperproof bag.
Aptly, the container body comprises a currency cassette.
According to a second aspect of the present invention there is provided a Terminal comprising:
Aptly, the terminal is a Self-Service Terminal (SST).
Aptly, the terminal is a Teller-Serviced Terminal (TST) or Office Equipment Device (OED) or the like.
Aptly, the SST is an Automated Teller Machine (ATM).
Aptly, the SST is a dispenser.
Aptly, the reader device is a contactless reader that reads data stored in a proximate NFC tag.
Aptly, the reader device further comprises an NFC device re-charger that wirelessly re-charges power in a proximate NFC tag.
Aptly, the SST further comprises:
According to a third aspect of the present invention there is provided a method of tracking currency, comprising the steps of:
Aptly, the step of tracking events comprises:
Aptly, the step of tracking events comprises:
Aptly, the step of tracking events comprises determining if the currency container is in transit.
According to a fourth aspect of the present invention there is provided a cash management system, comprising:
According to a fifth aspect of the present invention there is provided a cash management system, comprising:
According to a sixth aspect of the present invention there is provided a currency dispenser or replenisher, comprising:
Aptly, the dispenser is operable to create and store a log of banknotes dispensed from the currency cassette.
Aptly, the log of banknotes comprises, for each dispensed banknote, a denomination of the dispensed banknote and a unique identifier associated with a currency cassette from which that banknote is dispensed.
Aptly, the NFC reader is located in a portable device which is optionally a mobile phone or tablet PC.
Aptly, the NFC reader is located in a currency dispenser in which a currency cassette is located.
Aptly, the currency dispenser is operable to record a number of banknotes dispensed from the currency cassette.
Aptly, the currency dispenser is operable to program the NFC tag to include a number of banknotes remaining in the currency cassette.
Aptly, the NFC reader is located in a vault storage device into which the currency cassette is inserted to await replenishment or redeployment.
According to a seventh aspect of the present invention there is provided a method of managing a currency cassette, comprising the steps of:
Aptly, the method further comprises the step of:
Aptly, the method further comprises storing information relating to details of the unauthorized access.
Aptly, the stored information comprises date information and/or time information and/or location information associated with the unauthorized access.
Certain embodiments of the present invention provide a “smart” or “intelligent” container, such as a cassette or bag for currency notes, which includes one or more near field communication (NFC) tags for indicating one or more parameters associated with the container. The tag can store a unique identifier and/or currency note information and this can be automatically read and tracked as the container moves around a cash management system or during use.
Certain embodiments of the present invention provide a currency cassette which has a tamperproof or tamper evident body and which includes a tamper detector that can be used to trigger one or more alarms and/or irreversibly lock the container and/or trigger ejection of spoiling material such as indelible ink.
Certain embodiments of the present invention provide apparatus which can be retro-fitted to conventional currency cassettes and which enables the so modified currency cassettes to operate in a way compatible with conventional techniques or to be tracked by mobile or fixed terminals in an automated way via NFC readers and trackers.
Certain embodiments of the present invention enable currency containers to be tracked in a highly convenient manner by personnel who must be provided only with a smartphone or other such handheld reader. Alternatively, NFC reader capability can be incorporated in a fixed terminal such as an SST and tracking occurs automatically as containers are loaded into the terminal and used.
Certain embodiments of the present invention provide a cash management system which is able to continuously and automatically track containers and currency notes in use as they are utilized over a period of time. The system is able to predict when currency notes should be replenished at particular locations or when currency notes should be picked up from a location due to an overabundance.
Certain embodiments of the present invention enable events associated with currency containers to be tracked and for further information such as personnel who have access to the containers at the time and location where such events occur. In this way, an audit trail can be improved with respect to conventional cash management systems.
Embodiments of the present invention will now be described hereinafter, by way of example only, with reference to the accompanying drawings in which:
In the drawings like reference numerals refer to like parts.
The currency cassette 100 illustrated in
The currency cassette 100 as illustrated in
It will be appreciated that NFC is a set of short-range wireless technologies which require devices communicating with each other to be separated by a distance of 20 cm or less. Aptly, communication between a tag and reader occurs over a distance of 4 cm or less. The communication operates at about around 13.56 MHz with data rate exchanges ranging from about around 106 kbit/s to 424 kbit/s. In passive NFC tags a reader acts as an initiator device and provides a carrier field whilst the NFC tag acts as a target device answering the field generated by the initiator device by modulating the existing field. In this way, the target device may draw its operating power from the initiator-provided electromagnetic field. This is thus a passive communication mode. Certain embodiments of the present invention can optionally use such passive NFC tags or alternatively can utilize NFC tags able to operate in a so-called active communication mode. In this mode, both the initiator device and target device communicate by alternatively generating their own fields. Each device de-activates its own RF field whilst waiting for data. Active NFC tags thus have their own power (which may aptly be rechargeable) and are able to generate their own detectable field.
The NFC tag 180 illustrated in
Data stored in an NFC tag may be read and/or write protected and the information associated with the data which is stored may include one or more of a unique identifier (i.e. equivalent to a “MAC” address), a unique container ID (equivalent to an “IP” address), an identifier for an original manufacturing plant of the container, an identifier for a manufacturing date associated with the container, a last date of service, a last service location identifier, a health status (i.e. either “green”, “orange”, “red” or some other specific percentage of transactions ended non-nominal), an identifier of a last cash point where the container was/is inserted, an identifier of the last synchronization time, date and time zone, a number of automated note movements through the cassette, a number of objects currently stored in the container, a main currency type stored in the container, a main denomination currently stored in the container, a current security status, a last security status, a last security status time, date and time zone, five customized fields per object, an object list currently stored in the container, a number of objects in the container, an order of objects in the container with a direction of order identifier, a unique object ID for each object stored in the container (i.e. banknote serial number for each stored banknote), an ISO code if an object stored in the container is a banknote, check, voucher or the like, an object denomination, an object emission (month/year), an object fitness level (use ECB for base), an object authenticity level (use ECB for base) and/or an actual object size for one or more objects in the container.
When the switch 250 indicates a break in circuit, a determination is made that an attempt has been made to access the container. This is an example of an event which can be logged and stored via the processor 260 of the NFC tag 180. New containers may be manufactured to include the NFC tag 180 shown in
The tag is contactless in the sense that the tag is able to communicate with an NFC reader which is also able to re-charge the power source such as battery 200 or supercapacitor or the like. The processor 260 continually monitors for a tamper condition and, with the use of an on-board real-time clock, can log an exact time that a cassette or container is open/tampered with. This information can be extracted from the container at a later moment in time with the use of an NFC reader. The NFC reader may be a mobile terminal or may be integrated into an existing self-service hardware item or transport element or storage zone.
The NFC tag 180 allows each currency cassette to have a unique ID stored for identification and non-volatile storage to be used to store logging information and other cassette details as noted above. Additional environmental information such as temperature and/or humidity or the like can also be collected and stored over a period of time. Aptly, the circuitry can be utilized to prevent unauthorized access by triggering a permanent lock or by voiding contents by firing a dye package to void the media as noted above.
Currency notes are manually or automatically loaded into the intelligent currency cassette 100 by authorized personnel at a trusted source. Aptly, the order and serial number and denomination of each currency note is known and is programmed onto the memory of the NFC tag associated with the cassette. The data set associated with the cassette (i.e. its unique ID) may optionally be in the tag in a remote data store connected via a network (such as the internet or the like) or both. A process to sync data held in two or more locations can optionally be utilized. This information is subsequently delivered to a financial institution as part of a cash in transit operation. The transported cassettes are then loaded into an automated bank vault or other such terminal which can hold multiple cassettes. For example, shown in
Each currency cassette 1000 . . . 3 includes a respective NFC communication tag 1800 . . . 3 which, when duly located in the ATM 300, is located sufficiently proximate to an antenna of a respective NFC reader 3600 . . . 3 so that wireless communication can automatically occur between a tag and its respective reader. The NFC tag 180 in a container thus is located proximate to a respective reader when the container is properly mounted in the ATM 300. This enables data to be read by the terminal 300 which can thus establish and associate data from each currency cassette with the terminal. For example, the terminal 300 can store the unique ID of each currency cassette in the terminal and a total value of currency notes in each cassette. Aptly, a serial number and order of all currency notes in all currency cassettes may also be stored. As currency notes are picked one-by-one and returned to the input/output orifice 340 via the transport pathway 350 and bill return path 370, parameters associated with the dispensed currency notes are monitored and continually kept up to date for each currency cassette. Aptly, one or more of the currency cassettes is a currency cassette which includes an NFC tag. Aptly, one or more of the currency cassettes is a “conventional currency cassette” in the sense that it does not include an NFC tag. It will be appreciated by those skilled in the art that conventional currency cassettes include a set of magnets (not shown) which are utilized to program a set of Reed switches arranged in a terminal proximate to where a currency cassette is mounted when located in the terminal.
As illustrated in
Personnel associated with the distribution then pass the cassette to a branch staff member or install the cassettes directly into an ATM.
The cassette is thereafter used with people being dispensed currency notes, in which case currency notes are removed from the cassette, or people depositing currency notes in which case currency notes may be added to the currency cassette. Notes added or dispensed are reported back to the remote server 580. A determination is made at step S830 as to whether or not a cassette is empty (or at least almost empty). If it is determined that the cassette is not empty or is not almost empty, notes are dispensed or deposited and each deposit or dispense event is uploaded via the internet 570 to the remote server 580. This dispensing and updating or depositing and updating step is illustrated as step S840 in
Aptly, according to certain embodiments of the present inventions, bag and/or cassette movements may be tracked through swiping with a mobile device or inserting into an ATM or other such SST. Cash adds and withdrawals from the cash container are tracked by a user workflow on a mobile device supporting dual custody operations or automatically by the ATM. Fraudulent access is detected through sensing capabilities of the modified cassette and is recorded on the NFC device and through the ATMs ability to report access events. On balancing, any outages are reconciled against the cassette custody audit held via the internet or other such network supported by the data in the NFC devices.
Aptly, using a small NFC circuit, legacy cassettes can be updated to log the occurrence of tamper events or events associated with normal usage. Alternatively, brand new currency cassettes can be manufactured which incorporate such NFC circuitry and which can thus likewise be used to log occurrence of tamper events. This can be utilized to not only identify a time associated with a tampering, but also may be used to indicate still further information such as a person having custody of the cassette at that moment in time.
Aptly, NFC technology is utilized to identify currency and containers for the currency as it is moved around a bank branch or system. The NFC technology can be used to uniquely identify a cassette as well as read information stored in the NFC tag on the cassette. This enables tracking of cassettes/cash using embedded hardware and/or handheld readers and/or desktop readers along with NFC tag technology. Aptly, because unique IDs are allocated to individual cassettes, faults during operation can be tracked over time and a determination made that there is in fact a fault with a particular currency cassette rather than the fault being erroneously associated with a terminal in which the cassette is mounted.
Aptly, certain embodiments of the present invention provide an elevated degree of security compared to conventional cassettes. This is because cassettes can be uniquely identified by an address or other such identifier. This address must be known before access to a terminal holding the cassette can be allowed. In other words, if the UID of a cassette is not recognized (because it has been incorrectly inserted or is a cassette type incompatible with the terminal in which it is fitted) the cassette will be rejected and no currency dispensed from it or loaded into it. Likewise, communication security can be improved because a key associated with the NFC tag must be known before any reader can communicate with the tag. This provides an ability to guarantee the ability to read a specific cassette rather than merely being able to read all cassettes in a system. Certain embodiments of the present invention can utilize information held on an NFC tag to carry out an auto-update cash total and/or auto-flag reconciliation issues and/or auto-set cassette configuration.
Certain embodiments of the present invention enable the tracking of consolidation of cassette loads to logically track physical mixing of cassettes through summing or combining data on chips/in cloud associated with chips.
Certain embodiments of the present invention provide for device health tracking and the ability to trigger appropriate action. For example, a container age may be continually tracked or a container health may be continually tracked or container work cycles may be continually tracked or relevant host system data such as performance or workload may be continually tracked and decisions taken based on such tracking information to trigger appropriate action.
Certain embodiments of the present invention enable cassettes which retain an adequate supply of currency notes but which would conventionally be taken out of service to be identified and to be left in service. This can reduce distribution effort and thus reduce cost.
Throughout the description and claims of this specification, the words “comprise” and “contain” and variations of them mean “including but not limited to” and they are not intended to (and do not) exclude other moieties, additives, components, integers or steps. Throughout the description and claims of this specification, the singular encompasses the plural unless the context otherwise requires. In particular, where the indefinite article is used, the specification is to be understood as contemplating plurality as well as singularity, unless the context requires otherwise.
Features, integers, characteristics or groups described in conjunction with a particular aspect, embodiment or example of the invention are to be understood to be applicable to any other aspect, embodiment or example described herein unless incompatible therewith. All of the features disclosed in this specification (including any accompanying claims, abstract and drawings), and/or all of the steps of any method or process so disclosed, may be combined in any combination, except combinations where at least some of the features and/or steps are mutually exclusive. The invention is not restricted to any details of any foregoing embodiments. The invention extends to any novel one, or novel combination, of the features disclosed in this specification (including any accompanying claims, abstract and drawings), or to any novel one, or any novel combination, of the steps of any method or process so disclosed.
The reader's attention is directed to all papers and documents which are filed concurrently with or previous to this specification in connection with this application and which are open to public inspection with this specification, and the contents of all such papers and documents are incorporated herein by reference.