Patent Application
20060224730
The described embodiments generally relate to wireless communications devices and computer networks. More particularly, the described embodiments relate to apparatus and methods for determining network access performance of a wireless device based on the analysis of network access-related information collected from the wireless device.
Wireless networking connects one or more wireless devices to a communications network and to other computer devices without a direct electrical connection, such as a copper wire or optical cable. Wireless devices communicate data across a wireless or partially wireless computer network by opening a “data” or “communication” channel on the network such that the device can send and receive data. The wireless devices often have wireless device resources, such as programs and hardware components, which individually and cooperatively operate to use and generate data in accordance to their design and specific protocol or configuration to transmit and receive data on the network. When a wireless device experiences a problem in accessing the wireless network for its designed operation, there is presently a lack of a good solution to measure and report the activities occurring on the device relating to the attempted access to the wireless network. Thus, a determination of problems encountered during network access attempts, and a determination of actual network access performance is difficult to obtain or must be recreated during with tests. For example, recreating an environment and the circumstances surrounding how a wireless device is performing in accessing the network is typically time consuming, as it requires the provisioning of resources to a specified geographical area of the network where access problems have been reported. Typically, such field testing is only performed upon initially setting up a particular type of wireless device, or after access problems have reached the attention of the provider of the wireless network, i.e. the network carrier. Additionally, such field testing can be very time consuming, and is not guaranteed to duplicate the network access environment that may have initially caused network access problems in a given device. Further, such field testing results in the dedication of numerous wireless devices, network testing resources, equipment and personnel to external testing and measurement of network access performance. Thus, once a wireless device is in operation, i.e., in use by the commercial/private owner, the actual network access performance data, such as number of access attempts, successful and unsuccessful, etc., is typically unknown to the network carrier with regard that specific device or networked area.
Another complicating factor in understanding and tracking the network access performance of a wireless device is interference from external testing and measurement equipment, and/or from other wireless devices. For example, in a wireless device such as a cellular phone, various analyzers are serially connected to the phone and input and/or measure various access-related parameters. Further, such measurements typically involve driving around a large number of cellular phones through a predetermined area to determine their access performance data in that area under varying environmental conditions. In such a test set up, the various external devices, and the presence of a number of other wireless devices in close proximity, change the radio frequency environment and make it difficult if not impossible to create an environment experienced by a wireless device in actual operation. Further, these field tests result in collecting access performance data in a testing mode, which as noted above, may be a different than is actually experienced during actual operation of a wireless device.
Accordingly, it would be advantageous to provide an apparatus and method that allows for efficient, comprehensive collection and reporting of wireless device network accessing performance.
The described embodiments comprise apparatus, methods, and programs for network access performance measurement, collection and reporting on a wireless device.
In one embodiment, for example, an apparatus for determining a network access performance of a wireless device comprises a network access performance module having a collection module operable to generate and transmit an access data collection configuration to a wireless device. The access data collection configuration comprises a predetermined network access-related parameter that defines at least one type of the network access data to retrieve from a computer platform of the wireless device. Further, a predetermined access characteristic of the wireless device is definable based on the defined type of network access data. Additionally, the apparatus includes a data repository operable to receive and store the access data collected from the computer platform of the wireless device.
In another embodiment, an apparatus for determining network access performance of a wireless device comprises a generator means for generating and transmitting an access data collection configuration across a wireless network to a wireless device. The access data collection configuration comprises a predetermined network access-related test and a predetermined network access-related parameter. The predetermined network access-related test is executable by a computer platform of the wireless device to generate network access data. The predetermined network access-related parameter defines a type of the network access data to retrieve from the computer platform of the wireless device. Further, the apparatus includes a storing means for receiving and storing the network access data collected from the computer platform of the wireless device. Additionally, the apparatus includes an analysis means for analyzing the collected network access data and generating a performance report having at least one access characteristic of the wireless device based on the collected network access data.
In yet another embodiment, a wireless device comprises a computer platform having a processing engine operable to generate a plurality of network access data associated with accessing a wireless network during processing activities on the wireless device. Additionally, the wireless device includes a network access performance module operable to collect at least a selected one of the plurality of network access data based on a predetermined network access collection configuration.
In a further embodiment, a wireless device comprises a processing means for generating a plurality of network access data during data processing activities on the wireless device. Additionally, the wireless device includes a means for collecting selected ones of the plurality of network access data associated with a predetermined data processing capability of the wireless device. The selected ones of the plurality of network access data are based on a network access collection configuration received from across a wireless network. Additionally, the wireless device includes a means for selectively transmitting the collected selected ones of the plurality of network access data across the wireless network based on the network access collection configuration.
In still another embodiment, a method of determining a network access performance of a wireless device comprises generating an access data collection configuration comprising a predetermined network access-related parameter. The predetermined network access-related parameter defines at least one of a plurality of network access data to retrieve from a computer platform of the wireless device, where a predetermined network access characteristic of the wireless device is definable based on the defined network access data. Further, the method includes receiving collected network access data based on the predetermined access data collection configuration. And, the method includes analyzing the collected network access data to determine the predetermined network access characteristic of the wireless device.
In further embodiment, a computer program is resident in a computer readable medium that, when executed, directs a computer device to perform the action of generating an access data collection configuration comprising a predetermined network access-related parameter selected from a plurality of network access-related parameters. The predetermined network access-related parameter defines at least one of a plurality of network access data to retrieve from a computer platform of the wireless device, where a predetermined network access characteristic of the wireless device is definable based on the defined network access data. Further, the program directs the computer device to perform the action of receiving collected network access data based on the predetermined access data collection configuration, and analyzing the collected network access data to determine the predetermined network access characteristic of the wireless device. Similarly, in another embodiment, at least one processor is configured to perform the above-stated actions.
In another embodiment, a method of determining a network access performance of a wireless device comprises receiving an access data collection configuration identifying at least one of a plurality of network access data to collect from a processing engine of the wireless device. The identified network access data are associated with a predetermined access characteristic of the wireless device. Further, the method includes collecting the identified network access data based on the received access data collection configuration, and selectively transmitting the collected network access data across the wireless network.
In yet another embodiment, a computer program is resident in a computer readable medium that, when executed, directs a wireless device to perform the action of receiving an access data collection configuration identifying at least one of a plurality of network access data to collect from a processing engine of the wireless device, where the identified network access data are associated with a predetermined access characteristic of the wireless device. Further, the program directs the wireless device to perform the actions of collecting the identified network access data based on the received access data collection configuration, and selectively transmitting the collected network access data across the wireless network. Similarly, in another embodiment, at least one processor is configured to perform the above-stated actions.
Additional aspects and advantages of the disclosed embodiments are set forth in part in the description, which follows, and in part are obvious from the description, or may be learned by practice of the disclosed embodiments. The aspects and advantages of the disclosed embodiments may also be realized and attained by the means of the instrumentalities and combinations particularly pointed out in the appended claims.
The disclosed embodiments will hereinafter be described in conjunction with the appended drawings provided to illustrate and not to limit the disclosed embodiments, wherein like designations denote like elements, and in which:
The described embodiments relate to the monitoring, collection and analysis of access performance information relating to attempts of a wireless device to access a wireless network. For example, such information may relate to attempts to make a voice call, attempts to access a network data service such as the Internet, attempts to send a text message, and attempts to establish a video conference. The described embodiments provide systems, methods, processors and computer readable media which enable the collection of predetermined data that relate to predetermined access performance characteristics. Further, the described embodiments include the analysis of this data, and optionally the changing of wireless device settings based on this analysis to improve the access performance characteristic of interest.
Referring to
Network access data 28 can include any type of data related to a network accessing activity on a wireless device 12, 14, 16, 18, 20. For example, network access data 28 includes, but is not limited to: a network access related event, a protocol-related access message, an access channel message, a Radio Resource Control message, a non-access station (“NAS”) message, a number of access probe sequences, an acknowledgement timeout from an access channel message, a randomization for access channel probe time, access channel message capsule information, a power level change for an access probe attempt, and a base station parameter. Additionally, network access data 28 includes network access related parameters including, but not limited to, call initiation information, call termination information and protocol related access information/messages. For example, call initiation information includes, but is not limited to, mobile origination/termination information, service negotiation information, network state information (e.g., dormant, disconnected), etc. For example, call termination information includes, but is not limited to, termination cause information, IP address information (e.g., requested/granted), etc. Further, network access data 28 may include other protocol related parameters (e.g. PDP in UMTS), mobile IP information, session initiation protocol information (e.g., registration-related information), etc. Additional examples of access data 28 include, but are not limited to, air interface data, handoff data, power control data, authentication data, service redirection data, roaming information, message driven indicators, application interface data, field test data, and other non-enumerated network access data, etc.
Further, for example, the types of network access data 28 which are measured involve the operational performance of various functions, parameters, characteristics, messaging protocols, etc., such as: terminations, originations and maintenance in strong signal, weak signal and mixed signal environments; radio frequency (“RF”) performance data, such as: receive (Rx) data, including sensitivity, isolated magnetic dipole (“IMD”) and self-jamming, transmit (Tx) data, such as waveform quality (“Rho”), power control and maximum power, and broadband (“BB”) and digital signal processing (“DSP”) data, such as signal acquisition, soft handoff (“SHO”), searcher, and finger assignment; interoperability data, such as: channel data, including access channel (“ACH”), dedicated paging channel (“DPCH”), forward traffic channel (“FTCH”) and reverse traffic channel (“RTCH”), messaging data dealing with layer 1 and layer 2, and handoff parameters including SHO, interband hard handoff (“HHO”) and interfrequency HHO. Further, for example, the measured data for the wireless device, such as system acquisition, high speed packet data (“HSPD”), location determination, call types (POTS, 3-way, call waiting, voice mail, authentication, etc.), provisioning (over-the-air service provisioning (“OTASP”), over-the-air parameter administration (“OTAPA”), IP over-the-air (“IOTA”), etc.), and other data dealing with features such as short message service (“SMS”), multimedia service (“MMS”), browser, Java software and BREW® or other application programming interface software.
Associated data 54 comprises wireless device information relevant to, or potentially having influence on, network access performance and/or network access data 28. For example, associated data 54 may identify and define a state of a device component or other device activity occurring during an attempt to access the network. Associated data 54 may include, but is not limited to: position/location information, time information, diagnostic information, a state of a device component during a network access attempt by the wireless device, a statistic or state associated with non-access-related processing occurring on the respective wireless device during a network access attempt, information relating to some other processing intensive activity (such as playing a game, a video or music, or taking a picture) occurring on the device during an access attempt, and other network or device information.
Referring back to
User manager 30 may be at least one of any type of server, personal computer, mini-mainframe and the like. Further, there can be separate servers or computer devices associated with user manager 30 that work in concert to provide data in usable formats to parties, and/or a separate layer of control in the data flow between the wireless devices 12, 14, 16, 18, 20 and user manager 30. User manager 30 (or plurality of servers) can send software agents or applications, such as the resident access module 24, to wireless devices 12, 14, 16, 18, 20 across wireless network 22, such that the wireless devices return data from their resident applications and subsystems. For example, wireless devices 12, 14, 16, 18, 20 may transmit data, such as network access data 28 and associated data 54, to user manager 30 or some other computer device on the network in the form of a data log 52. Data log 52 includes the access data 28, as configured by collection module 26, and also may include other associated data 54. User manager 30 utilizes data log 52 for analyzing and reporting the network access performance of the respective device. User manager 30 and its corresponding components can give a ready view of network access performance data 28 collected from the wireless devices in any form, such as tables, maps, graphics views, plain text, interactive programs or web pages, or any other display or presentation of the data. For example, user manager 30 may present access data 28 and/or network access performance report 36 on a monitor or display device, and/or may transmit, such as via electronic mail, this information to another computer device for further analysis or review. Also, user manager 30 may change an operational parameter and/or configuration of a respective wireless device, and/or of a network component, based on the actual network access data 28 and associated data 54, or based on performance report 36.
Further, user manager 30 or network access performance module 50 may include a data repository 33, such as any type of local or remote memory and/or storage device, for storing data logs 52.
Analysis engine 34 may include hardware, software, firmware, and combinations thereof for analyzing and processing network access data 28. Additionally, in one embodiment, analysis engine 34 may comprise analysis logic 35, including algorithms, decision-making routines, statistical programs, executable instructions, etc., for analyzing and interpreting access data 28 and generating access performance report 36 and/or access performance characteristic 38. Although illustrated as being associated with user manager 30, analysis engine 34 may be located anywhere in communication with wireless network 22, such as on user manager 30, another server connected to the network, or on a respective wireless device 12, 14, 16, 18, 20.
As noted above, analysis engine 34 outputs access performance report 36, which in one embodiment may be details of network access data 28 and associated data 54 that are reviewed manually, such as by a technician or field engineer, for evaluation of data processing operation-related issues associated with a particular wireless device. In this case, the technician or field engineer, instead of or in cooperation with optimization module 42, may generate new network access operational configuration settings 44 for the respective wireless device 12, 14, 16, 18, 20 based on the collected network access performance data. Generally, report 36 may be useful in trouble-shooting device operational network access-related issues and identifying problem areas and/or devices, such as through analysis of data log 52 and the collected access data 28 and associated data 54. As such, performance report 36 includes any form of output that represents analysis of access data 28, as well as any other associated data 54 from data log 52 of one or more respective wireless devices.
Network access performance module 50 may include software, hardware, firmware and generally any executable instructions operable by analysis engine 34. In one embodiment, for example, network access performance module 50 comprises access performance management logic 55, including executable instructions and data, for managing the generation and transmission of collection configuration 25 to wireless device 12, and the receipt, storage and analysis of data log 52. Further, network access performance module 50 and/or management logic 55 may be operable to download the resident version of network access performance module 24 to each wireless device 12, 14, 16, 18, 20. Alternatively, the resident version of access performance module 24 may be loaded onto the respective wireless device during the initial assembly process, or via serial connections during a configuration process. Further, access performance module 50 is executable by user manager 30 to manage the collection of data logs 52 from wireless devices 12, 14, 16, 18, 20. Network access performance module 50 may “pull” the logs 52 based on commands from a user, or the logs may be “pushed” from the respective devices at predetermined times or upon reaching predetermined memory/data storage levels.
Additionally, as mentioned above, optimization module 42 may get network access data 28 directly from either performance report 36 or data log 52 and apply predetermined algorithms or programs to optimize the settings of one or more device- and/or network-related configurations to improve the network access performance, such as power increases with each access probe attempt, maximum number of access probe attempts, etc. Optimization module 42 may include any hardware, software, firmware and/or other set of executable instructions operable to analyze performance data and determine revised network-specific and/or wireless device-specific configuration changes to improve device performance in and of itself or performance on the network. Additionally, optimization module 42 may be operable to initiate further communications with a respective wireless device 12, 14, 16, 18, 20 and/or a network component, such as a base station, to retrieve additional communications-related data associated with the data log 52, in order to perform further analysis and optimization. The optimizations performed by optimization module 42 may also be performed all or in part by a technician manually reviewing the data log 52 or network access performance report 36, and any associated performance-related data.
Wireless network 22 includes any communications network operable, at least in part, for enabling wireless communications between a respective wireless device 12, 14, 16, 18, 20 and any other device connected to wireless network 22. Further, wireless network 22 may include all network components, and all connected devices that form the network. For example, wireless network 22 may include at least one, or any combination, of: a cellular telephone network; a terrestrial telephone network; a satellite telephone network; an infrared network such as an Infrared Data Association (“IrDA”)-based network; a short-range wireless network; a Bluetooth® technology network; a ZigBee® protocol network; an ultra wide band (“UWB”) protocol network; a home radio frequency (“HomeRF”) network; a shared wireless access protocol (“SWAP”) network; a wideband network, such as a wireless Ethernet compatibility alliance (“WECA”) network, a wireless fidelity alliance (“Wi-Fi Alliance”) network, and a 802.11 network; a public switched telephone network; a public heterogeneous communications network, such as the Internet; a private communications network; and land mobile radio network. Suitable examples of telephone networks include at least one, or any combination, of analog and digital networks/technologies, such as: code division multiple access, wideband code division multiple access, universal mobile telecommunications system, advanced mobile phone service, time division multiple access, frequency division multiple access, global system for mobile communication, analog and digital satellite systems, and any other technologies/protocols that may be used in at least one of a wireless communications network and a data communications network.
Network interface 48 may be any mechanism that allows user manager 30 to communicate across wireless network 22. For example, network interface 48 may include a local area network that connects user manager 30 through an Internet Service Provider to the Internet, which in turn may be connected to a respective wireless device through a carrier network and a base station.
Further, system 10 may include a user or operator 49 in communication with user manager 30 and/or wireless devices 12, 14, 16, 18, 20. For example, operator 49 may be a technician, customer service representative, etc. of: a communications carrier responsible for providing service to wireless devices 12, 14, 16, 18, 20; and/or an equipment maker who manufactured the respective wireless device and/or a component within the respective wireless device. Such a user or operator 49 may be interested in network access-related information in order to improve the quality of service of the wireless network and/or the respective wireless device. In any case, user or operator 49 may access user manager 30 via a computer device having a direct or remote, wired or wireless, connection. As such, user or operator 49 may be able to access and manipulate network access performance module 50 as described herein. Further, user or operator 49 may provide inputs to user manager 30 through an input mechanism 51, such as a keyboard, mouse, etc., and may receive outputs from user manager 30, such as report 36 and/or data log 52, through output mechanism 53, such as a display, an audio speaker, a haptic feedback mechanism, etc.
Wireless devices 12, 14, 16, 18, 20 can include any type of computerized, wireless devices, such as cellular telephone 12, personal digital assistant 18, two-way text pager 20, portable computer 14 and even a separate computer platform 16 that has a wireless communication portal, and which also may have a wired connection 56 to a network or the Internet. The wireless device can be a remote-slave, or other device that does not have an end-user thereof but simply communicates data across the wireless network 22, such as remote sensors, diagnostic tools, data relays, and the like. The apparatus and method of access measurement, collecting and reporting on the wireless device can accordingly be performed on any form of wireless device or computer module, including a wired or wireless communication portal, including without limitation, wireless modems, PCMCIA cards, access terminals, personal computers, telephones, or any combination or sub-combination thereof.
In a cellular telephone embodiment, for example referring to
In system 58, user manager 30 can be in communication over a LAN network 60 with a separate data repository 66 for storing data logs 52 gathered from the remote wireless devices 12, 14, 16, 18, 20. Further, a data management server 68 may be in communication with user manager 30 to provide post-processing capabilities, data flow control, etc. User manager 30, data repository 66 and data management server 68 may be present on the cellular network 58 with any other network components that are needed to provide cellular telecommunication services. User manager 30, and/or data management server 66 communicate with carrier network 62 through a data link 70, such as the Internet, a secure LAN, WAN, or other network. Carrier network 62 controls messages (generally being data packets) sent to a mobile switching center (“MSC”) 72. Further, carrier network 62 communicates with MSC 72 by a network 72, such as the Internet, and/or POTS (“plain old telephone service”). Typically, in network 74, a network or Internet portion transfers data, and the POTS portion transfers voice information. MSC 72 may be connected to multiple base stations (“BTS”) 76 by another network 78, such as a data network and/or Internet portion for data transfer and a POTS portion for voice information. BTS 76 ultimately broadcasts messages wirelessly to the wireless devices, such as cellular telephones 12, by short messaging service (“SMS”), or other over-the-air methods.
Referring to
Referring specifically to
Processing engine 86 includes various processing subsystems 88 embodied in hardware, firmware, software, and combinations thereof, that enable the functionality of the respective wireless device 12,14,1618,20 and the operability of the respective device on wireless network 22, such as for connecting with the network, exchanging data/communications with other devices, etc. For example, processing engine 86 may include, one or a combination of processing subsystems 88, such as: sound, non-volatile memory, file system, transmit, receive, searcher, physical layer, link layer, call processing layer, main control, remote procedure, music, audio, handset, power management, diagnostic, digital signal processor, vocoder, messaging, call manager, Bluetooth®, Bluetooth® LPOS, position determination, position engine, user interface, sleep, data services, security, authentication, USIM/SIM, voice services, graphics, USB, video services, camera/camcorder interface and associated display drivers, multimedia such as MPEG, GPRS, etc., along with other functionality applications. It should be noted that preceding list is only one example, and that the subsystems can include any service or functionality operable on a wireless device. Further, in one embodiment, API 62 includes a class of software extensions that allow network access performance module 24 to access processing engine 86. These software extensions can communicate with processing subsystems 88 on the wireless device, which allows both data reads and commands. For example, this software extension can send commands, including register for log messages, on behalf of the applications that invoke it. The module can then forward the responses of the subsystems to network access performance module 24, or ultimately across wireless network 22 to user manager 30. Each resident application on wireless device can create an instance of this new software extension to communicate with the subsystems independently.
Further, for example, in one embodiment, such as cellular telephone 12, processing subsystems 86 may include a receive (“Rx”) component 104 for receiving communications sent to the processor of the wireless device, system determination (“SD”) component 102 for handling the initiation, authentication, handoffs, data exchanges, messaging protocols, internal processing and decision-making, etc. associated with processing a message, and a transmit (“Tx”) component 90 for sending communications from the processor of the wireless device, such as to handset components, wireless network 22, wireless network components, and other devices connected to the wireless network. In this embodiment, SD component 102 may handle tasks relating to selecting an appropriate system, from a plurality of systems, with which to communicate. In addition, processing subsystems 86 may include at least one of a position/location or Global Positioning System (“GPS”) component 94 for determining the geographical location of the device, a power management component (“Power”) 96 for controlling the changes to the device power levels on each network access attempt, a diagnostic component 98 for evaluating a subsystem and troubleshooting, a call manager (“CM”) component 100 for characterizing and logging call types, and other non-enumerated subsystems 92, “X1,” e.g., call processing, fax, multimedia, messaging (texting) components.
Resident network access performance module 24 may be initiated at any time, and network access data 28 and associated data 54 may be stored on the respective wireless device 12, 14, 16, 18, 20 and obtained at any time via a wired or wireless connection to the respective wireless device. Network access performance module 24 may include any hardware, software, firmware and/or other set of executable instructions operable to manage the collection on the wireless device, and transmission across the wireless network, of any information relating to the network access capabilities of the respective wireless device. Network access performance module 24 collects network access data 28, along with associated data 54 based on configuration 25. Further, network access performance module 24 may store this information in data log 52, either in a resident memory or another data repository connectable to the respective wireless device. Additionally, access performance module 24 may also store the corresponding configuration 25 within log 25 so that an association may be made with the collected data. In one embodiment, for example, network access performance module 24 comprises access data management logic 27, which includes executable instructions and data, to manage the receipt and execution of collection configuration 25, the storage of the gathered access performance data 28 and/or associated data 54, and the access to and/or forwarding of data log 52. Thus, in one embodiment, access performance module 24 provides each wireless device 12, 14, 16, 18, 20 with a resident or self-contained capability for retrieving and recording actual network access data 28, and/or associated data 54, corresponding with network accessing activities on the wireless device, as well as allowing for the transmission and remote analysis of such network access performance data.
Network access performance module 24 may cause the respective wireless device to selectively transmit data log 52, based on configuration 25, to another computer device, such as user manager 30, on the wireless network. In one embodiment, network access performance module 24 transmits data log 52 from that wireless device 12, 14, 16, 18, 20 to user manager 30 across the wireless network 22 when requested. In other embodiments, network access performance module 24 transmits data log 52 when the available memory hits a predetermined amount, on a time-based, periodic schedule, whenever a communication channel is established, when triggered by a predetermined event, such as an access failure, etc. Further, data log 52 may be transmitted over an open communication connection from the wireless device 12, 14, 16, 18, 20 to the wireless network 22, and thus “piggybacked” across an open connection, such as a voice or data call at the cellular telephone 12. In a cellular network configuration, network data log 52 can be transmitted to user manager 30 through short message service. In another embodiment, remote user manager 30 reads data log 52 from the respective device through the resident network access module 24, and in some instances, writes commands to computer platform 64 and alters the operation of the wireless device 12, 14, 16, 18, 20. Accordingly, the accessibility to network access module 24 allows the user manager 30 to remotely control parameters for data collection, and to analyze and report specific device network access information.
As noted above, access data collection configuration 25 includes parameters that define conditions and types of information to collect as network access data 28 and associated data 54, including when to collect the access data 28, and when to transmit the collected access data 28 across wireless network 22 to user manager 30 and/or another computer device. As mentioned above, in one embodiment, network access data collection configuration 25 is generated by network access performance module 50, and in particular, collection module 26, on user manager 30. It should be noted, however, that network access data collection configuration 25 may be generated by any computer device connected to wireless network 22, or may be locally transmitted to the respective wireless device 12, 14, 16, 18, 20, such as by a manual input from a user, and/or through transmission from a locally-connected device.
For example, in one embodiment, collection configuration 25 includes a selected access parameter 101 chosen from a plurality of access parameters 103 (
Additionally, configuration 25 may also include a selected test program 117 and/or selected test data 121 to be processed by the respective wireless device to generate network access data 28 and/or associated data 54. In one embodiment, selected test program 117 is chosen from a plurality of test programs 119 (
Additionally, each wireless device, such a cellular phone 12, may further include an input mechanism 127 for receiving information to be processed by the device, and an output mechanism 129 for imparting information received or processed by the device. For example, input mechanism 127 may include a key or keypad, an audio receiver, a touch-sensitive display, a voice recognition program, a mouse, etc. Output mechanism 129 may include, for example, a display, an audio speaker, a haptic mechanism, etc.
In operation, referring to
Further, this embodiment of the method includes receiving access data collection configuration, from a remote computer platform, such as a user manager, or pre-loaded prior to the wireless device being placed into service operation respective wireless device in accordance with a predetermined data collection configuration (Block 112).
In an optional embodiment, the method further includes loading a test program and/or test data (Block 114), which may be included in the received data collection configuration, and performing a test or simulation based on the test program and/or test data (Block 116).
This embodiment of the method also includes logging network access performance data on the wireless device or in a memory associated with the wireless device, in accordance with the received access data collection configuration (Block 118). For example, access data 28 and predetermined associated data 54 that are generated by network access attempts and/or communications processing engine of the wireless device during its operation may be stored in data log 52.
Additionally, the method includes forwarding the collected network access performance information for analysis (Block 120). For example, the predetermined network access data may be obtained from the communications processing engine and stored in data log 52 in memory 82 of the wireless device for analysis on the computer platform of the device, or for transmitting across the wireless network for analysis by another computer device, such as user manager 30. Further, in one embodiment, the collected network access performance data is uploaded from the wireless device in accordance with the configuration application, such as through a standard HTTP, an FTP or some other data transfer protocol.
Additionally, this embodiment of the method optionally may include the wireless device receiving new or modified operational configuration parameters, which may be based on the access data 28, and/or the associated data 54 (Block 122). For example, these new or modified operational configuration parameters may be generated by optimization module 42 of user manager 30 located across the wireless network from the wireless device. These new operational configuration parameters may allow the wireless device to improve its network accessing capability.
In operation, referring to
Further, this embodiment of the method includes forwarding or transmitting the generated collection configuration to the respective wireless device (Block 202). For example, configuration 25 may be sent from user manager 30, across wireless network 22, to a respective wireless device.
Further, this embodiment of the method includes receiving network access performance information from the respective wireless device in accordance with the access data collection configuration (Block 204). In one embodiment, for example, the collected network access performance information is uploaded from the wireless device in accordance with the configuration application, such as through a standard HTTP, an FTP or some other data transfer protocol.
Further, this embodiment of the method includes analyzing the collected network access information (Block 206), and generating a performance report characterizing the network access performance of the respective wireless device based on the analyzed access information (Block 208). For example, the network access data may be analyzed by an analysis engine associated with a user manager located across the wireless network from the wireless device. Alternatively, the analysis engine may reside on the wireless device. In one embodiment, the analysis engine may compare selected portions of the access performance information with predetermined access performance standards to determine device network access performance. Additionally, the analysis may be based on more than one set of access data. Further, the network access performance may be based on an analysis of a plurality of device subsystem operations. Additionally, generation of the access performance report or characterization includes presenting the results in a table, a graph, etc.
Additionally, the method optionally may include optimizing a configuration of a wireless device and/or a network component based on the performance report (Block 210). For example, this action includes analysis engine executing optimization module to run predetermined algorithms or programs to optimize the settings of one or more device- and/or network-related configurations to improve network accessing capability. In another example of this step, the method may include a technician or analyst reviewing the results and manually making the configuration adjustments. Additionally, it should be noted that the method may be implemented in different locations within the system, in different devices, and by centralized or decentralized processing mechanisms.
Additionally, it should be noted that the method may include granting access to the network access performance data and/or performance report to other business or commercial systems. To ensure the security and/or integrity of the collected network access performance data, such access may be granted in a monitored fashion such as through a user manager. Further, other computer devices, including both storage and processing devices, can be located across the wireless network from the wireless device, and accordingly, the architecture associated with the user manager is readily scalable.
Another example of access performance-related message exchanges, i.e. access successes and access failures, which may be monitored via the described embodiments is described in U.S. patent application Ser. No. 11/078,235, entitled “APPARATUS AND METHODS FOR DETERMINING CONNECTION QUALITY OF A WIRELESS DEVICE ON A WIRELESS COMMUNICATIONS NETWORK,” filed Mar. 11, 2005, Attorney Docket No. 050374, assigned to the present assignee and hereby incorporated by reference.
In another example of the above-defined method, an end user complains that he/she is not able to obtain access to the network on their wireless device. A help desk associated with the wireless device and/or the wireless network issues a command from the user manager to download the network access performance module to the wireless device. The help desk configures network access module to collect specific access data, and other associated data, and configures the upload parameters. The end user uses his/her wireless device in a normal fashion, such as by making normal voice calls and data calls. The network access module collects the predetermined access data, and associated data, and uploads this information to the user manager as specified in the upload parameters. The user manager processes/analyzes the network access performance data and generates the performance report, which details and characterizes the network access activities associated with the wireless device. In one embodiment, for example, the analysis by the user manager may conclude that an operational parameter for a given base station is incorrect and are the cause of an access failure. The user manager then notifies the help desk of the report, and the help desk personnel can then make base station operational configuration changes based on the results of the report.
In another example of the above-defined method, a field engineer issues a command from the user manager to download the network access module to a set of wireless devices. The field engineer configures network access module to collect specific network access performance data and associated data, as well as configuring the devices to run specific scripts/tests. In one embodiment, the set of wireless devices are then subjected to a drive test, which due to the recording capabilities of the network access performance module can be implemented without external test and/or measurement devices. It should be noted that the field engineer does not need to physically be inside the drive test vehicle to monitor the testing, as the monitoring can occur from the user manager. In another embodiment, the plurality of wireless devices are used independently, such as in normal operation by their user. The network access module then performs the tests automatically based on the predetermined configuration, and uploads the collected network access performance data to the user manager. The user manager processes/analyzes the network access data and generates a performance report. The user manager notifies the field engineer of the performance report, and the field engineer can then make device operational configuration changes based on the results of the report.
In view of the method being executable on computer platform 64 of a wireless device 12, 14, 16, 18, 20, the method may be implemented via a carrier wave, and/or the method may include a program resident in a computer readable medium. The carrier wave and/or computer readable medium directs a wireless device 12, 14, 16, 18, 20 having a device platform 64 to perform the steps of the method. Such a program can be executed on any single computer platform, or can be executed in a distributed way among several computer platforms. Furthermore, the method can be implemented by a program that directs a computer device such as user manager 30 to perform a network access performance determination through gathering and processing network access data 28 from the wireless devices 12, 14, 16, 18, 20.
The computer readable medium can be the memory 82 of the computer platform 64 of the cellular telephone 12, or other wireless device 17,18,20,22, or can be in a local database, such as local database 84 of the device platform 64. Further, the computer readable medium can be in a secondary storage media that is loadable onto a wireless device computer platform, such as a magnetic disk or tape, optical disk, hard disk, flash memory, or other storage media as is known in the art.
Further, the method may be implemented, for example, by operating portion(s) of the wireless network 22 and/or LAN 60, such as device platform 64 and user manager 30, to execute a sequence of machine-readable instructions. The instructions can reside in various types of signal-bearing or data storage primary, secondary, or tertiary media. The media may comprise, for example, RAM (not shown) accessible by, or residing within, the components of the wireless network 22 or LAN 60. Whether contained in RAM, a diskette, or other secondary storage media, the instructions may be stored on a variety of machine-readable data storage media, such as DASD (“direct access storage device”) storage (e.g., a conventional “hard drive” or a RAID (“redundant array of independent disks”) array), magnetic tape, electronic read-only memory (e.g., ROM, EPROM, or EEPROM), flash memory cards, an optical storage device (e.g. CD-ROM, WORM (write once, read many), DVD, digital optical tape), paper “punch” cards, or other suitable data storage media including digital and analog transmission media.
In summary, the apparatus can be implemented solely on any wireless device 12, 14, 16, 18, 20. The wireless device can have at least one network access module 24, including an application or agent resident (either permanent or temporarily) on the computer platform 64 thereof which causes the gathering of network access data 28 and associated data 54 from processing engine 86, and which can effect selective transmission of the access performance data for that wireless device to another computer device (such as user manager 30) on the wireless network 22. If the wireless device 12, 14, 16, 18, 20 is so embodied, network access data 28 and associated data 54 may be transmitted over an open communication connection from the wireless device 12, 14, 16, 18, 20 to the wireless network 22, such as an open voice or data call. If the wireless device is a cellular telephone 12 and the wireless network is a cellular telecommunication network, such as shown in
While the foregoing disclosure shows illustrative embodiments, it should be noted that various changes and modifications could be made herein without departing from the scope of the described embodiments as defined by the appended claims. Furthermore, although elements of the described embodiments may be described or claimed in the singular, the plural is contemplated unless limitation to the singular is explicitly stated.
The present application for patent claims priority to Provisional Application No. 60/666,415 entitled “Methods And Apparatus For Monitoring Network Access Performance For A Wireless Device,” Attorney Docket No. 050470P1, filed Mar. 29, 2005, assigned to the assignee hereof and hereby expressly incorporated by reference herein.
| Number | Date | Country | |
|---|---|---|---|
| 60666415 | Mar 2005 | US |
