The invention described herein relates generally to improvements to a checkout terminal. More particularly, the invention relates to improving the deployment of a paper bag at a checkout terminal.
Items that are purchased at a checkout terminal are typically placed in some type of bag to allow the purchaser to easily transport the items. Deployment of a bag can be problematic and cause a delay in the process of purchasing items. This delay increases the time needed to process a transaction. Delays in deploying bags also cause security features of the checkout terminal to misidentify the action of deploying a bag as an attempt to perform an illegal act. The misidentification causes additional delays as store personnel must be summoned to determine what happen and then return the checkout terminal to normal operation. Deployment of a bag made of paper is known to be problematic.
Therefore, it would be desirable to provide a bag deployment device that over comes these and other problems.
The invention, in accordance with preferred and exemplary embodiments, together with further objects and advantages thereof, is more particularly described in the following description taken in conjunction with the accompanying drawings in which like reference characters designate the same or similar parts throughout the several views and wherein:
In the following description, numerous details are set forth to provide an understanding of the claimed invention. However, it will be understood by those skilled in the art that the claimed invention may be practiced without these details and that numerous variations or modifications from the described embodiments are possible.
Referring now to
The processor 12 executes transaction software 30. The transaction software 30 displays transaction options and instructions, records operator inputs, and controls operation of transaction peripherals 18. The transaction software 30 includes security software that monitors operator actions to detect improper actions. The memory 14 stores the transaction software 30 and the data used by transaction software 30.
Touch screen 16 includes a display 20 and a touch sensitive overlay 22. Display 20 may include a bi-stable display, cholosteric display, liquid crystal display, organic LED (OLED) display, or any other type of display capable of use with touch overlay 22.
Displayed information may include text, graphics, or a combination thereof. For example, the information may include arrows or other graphic symbols for directing operators to use peripherals.
Touch screen 16 may display many different types of information. For example, touch screen 16 may display active transaction instructions and options, information and instructions related to the transaction such as running balance, coupon and loyalty information (reminder to scan loyalty card), and completely unrelated information such as ads for other products and services, including products and services in the same store (e.g., pharmacy, photo lab, and deli).
In some embodiments, display 20 may display messages in a plurality of colors.
With reference to
The self-service checkout station 32 includes housing sections 34, 36, 38, which support a touch screen 16 and peripherals 18. The self-service checkout station 32 includes a dual-aperture barcode scanner with item scale 40, a card reader 42, a cash (currency and/or coin) dispenser and/or acceptor 44, a receipt printer 46, one or more security scales 48, a bag rack 100 and a light post 50 with a signaling light 52.
The self-service checkout station 32 may be configured with more or fewer peripherals 18. For example, the self-service checkout station 32 may include a radio frequency identification tag reader, a signature capture pad, check reader, or other peripheral as dictated by the retailer where the self-service checkout station 32 is located.
The touch screen 16 is mounted to the housing section 38, in a position above the scanner 40, card reader 42, cash dispenser/acceptor 44, and receipt printer 46. Touch screen 16 spans substantially the entire width of the housing section 38.
The touch screen 16 displays instructions and prompts in an active portion. The active portion includes information involved in completing a transaction. The active portion 24 may vary in size and gradually shift horizontally as the transaction progresses, so that the displayed information is positioned roughly adjacent to and above the related peripherals 18.
In a remaining passive portion, the touch screen 16 displays advertisements, information about products, promotions, eye-catching graphics inviting shoppers to use the system (commonly called “attract screens),” or possibly nothing. The passive portion includes information that is not necessarily involved in completing a transaction. However, the passive portion may display information related to products involved in a transaction. The passive portion may include touch sensitive areas that a customer may select if the customer wishes further information.
Card reader 42, cash dispenser/acceptor 44, and receipt printer 46 are also located within the housing section 38. The barcode scanner 40 is mounted within another housing section 34. The security scale 48 is mounted within yet another housing section 36. A computer, comprising the processor 12, memory 14 or other components, is housed inside the housing section 36.
When a customer approaches the self-service checkout station 32, the touch screen 16 may display an initial message, such as “Checkout faster here”, alternating with “Touch screen to begin” or “Please select English or Spanish.” The active portion may be centered. One or more passive portions may occupy the rest of touch screen 16.
As a customer proceeds through a transaction, the transaction software 30 executed by the processor 12, causes the touch screen 16 to display transaction related information and prompts, and records selections necessary to complete the transaction.
For example, following each step in a transaction requiring a customer to act, the transaction software 30 may cause touch screen 16 to display a message, graphic, or other prompt requesting a selection from the customer or directing the customer to an appropriate peripheral 18.
The transaction software 30 may also generate voice messages supporting or echoing messages or prompts displayed by touch screen 16 through one or more speakers 56.
As a customer proceeds through a transaction, the transaction software 30 causes touch screen 16 to display transaction related information and prompts, and records selections necessary to complete the transaction. The transaction software 30 includes security software that monitors a customer's actions to determine if any action is improper.
With reference to
A cap 195 is placed on each end of each front portion 105, 145 of the upper side support arms 110, 140. The caps 195 protect the bag from being damaged by any irregularities in the ends as parts of the bag 300 (
In some embodiments, the rack 100 is attached to the security scale 48 and the operation of the rack 100 is integrated into the security software that is executed by the processor 12. The security scale 48 determines the weight of the rack 100 and any bags or items that are in the rack 100. Changes in the weight are reported to the security software to determine if any improper actions have occurred. An improper action would be any action that would result in an item not being properly identified or valued. If an improper action is detected, the security software will take actions to stop the improper action such as notifying a supervisor and displaying messages to the operator.
Turning to
In some embodiments, the upper horizontal member 210 has a plurality of notches 225 or detents at predetermined locations and the device 200 has a protruding catch 205 aligned to drop into the notches 225 as the device 200 slides across the upper transverse member 125. When the catch 205 drops into one of the notches 225, the movement of the device 200 across the upper transverse member 125 stalls until additional force is applied to move the catch 205 out of the notch 225. The notches 225 on the upper transverse member 125 are placed at locations that correspond to different sized bags that can be used in the rack 100. By moving the left and right upper side support arms 110, 140 to rest in the proper notches 225, the front portions 105, 145 of each upper side support arm will be the proper distance apart for the size bag that corresponds to the notches 225 being used. Thus, by moving the upper side support arms 110, 140 to different notches 225 on the upper transverse member 125, different sized bags can be used in the rack 100.
In some embodiments, a locking device 230 is added to the device 200 to hold or lock the device 200 in any position along the upper transverse member 125 whether or not there is a notch at the desired position. This allows for the use of non-standard bag sizes by allowing the upper side support arms 110, 140 to be moved and locked to any position on the upper transverse member 125. The locking device 230 comprises a thumbscrew that is adjusted by hand and when engaged, applies pressure to the upper transverse member 125 causing the device 200 to lock in place. In other embodiments, the locking device 230 comprises different components and uses different methods to lock the device 200 at a position on the upper transverse member 125 (e.g., a spring loaded latch).
In embodiments where each of the upper side support arms 110, 140 are rigidly attached to the upper transverse member 125 and are not moveable, the upper side support arms 110, 140 are fixed in a position corresponding to a certain size bag. Different sized bags require different bag racks 100. Some checkout terminals have multiple racks 100 to be able to use multiple bag sizes.
The catch bar 160 is located above the bottom member 165 and below the upper side support arms 110, 140. As the upper portions of the bag 300 move by the ends of the upper side support arms 110, 140, the upper portion of the bag 300 begins to open. This causes the lower portion of the bag 300 (comprising the floor flap 320) to flex which causes the leading edge 315 of the floor flap 320 to separate from its closed position resting against the side of the bag 300. The catch bar 160 is positioned to allow the leading edge 315 of the floor flap 320 to separate from the bag 300 prior to the leading edge 315 reaching the catch bar 160 as the bag 300 is pulled upward and forward. The separated leading edge 315 then moves under the catch bar 160 while the main portion of the bag 300 continues to move over the top of the catch bar 160. As the bag 300 continues to move, the catch bar 160 causes the floor flap 320 to move to the open configuration. The catch bar 160 is recessed rearward from the front of the rack 100. However, in some embodiments, the catch bar 160 is even with the front of the rack 100. In still other embodiments, the catch bar 160 is movably fixed to the rack 100 so that it can be adjusted to a position appropriate for the bag 300 being used in the rack 100.
In embodiments where the rack 100 is attached to the security scale 48, security software, executed by the processor 12, monitors the action of opening a bag 300. During the time when a bag 300 is being opened, the weight readings from the security scale 48 will vary making if difficult or impossible for the security software to determine if an improper action is taking place or just the opening of a bag 300. The longer it takes to open a bag 300, the longer the time period during which security software cannot determine if an improper action is taking place. The security software has a maximum time period for opening a bag 300 and once this maximum is reaches, any unaccountable variation in weight from the security scale 48 will be deemed an improper action. By reducing the time required to open a bag 300, the security software's maximum time period for opening a bag can be reduced. This is desirable because it reduces the time during which improper actions can occur but not be detected.
In the above embodiment, the bag is made of paper. In other embodiments, the bag is made from other materials or combinations of materials but the bag still has the characteristics (i.e., a floor flap and two vertical flaps) of the paper bag that allow it to work with the above described bag rack so the bag rack will operate to open the bag.
While the invention is disclosed in the context of a bag rack used at checkout terminal, it will be recognized that a wide variety of implementations may be employed by a person of ordinary skill in the art consistent with the above discussion and the claims, which follow below. In addition, the bag rack can be used in implementations not associated with a checkout terminal such as in a production line where items must be placed in a bag after the bag is opened.
Number | Name | Date | Kind |
---|---|---|---|
3313504 | Stoltze | Apr 1967 | A |
3514015 | Hein | May 1970 | A |
3679096 | Musser | Jul 1972 | A |
4005801 | Musser | Feb 1977 | A |
4723743 | Jenkins | Feb 1988 | A |
4750695 | Greenhouse | Jun 1988 | A |
4762297 | Milligan | Aug 1988 | A |
5300736 | Ehrhardt | Apr 1994 | A |
5513823 | Bresnahan | May 1996 | A |
6145629 | Addy | Nov 2000 | A |
20070144989 | Alvarado | Jun 2007 | A1 |
20070176058 | Kohn et al. | Aug 2007 | A1 |
20080053929 | Nguyen et al. | Mar 2008 | A1 |
20090289019 | Alvarado et al. | Nov 2009 | A1 |
20100314507 | Laitila et al. | Dec 2010 | A1 |
Number | Date | Country | |
---|---|---|---|
20110048859 A1 | Mar 2011 | US |