This invention relates generally to the technology of application sharing and, more particularly, relates to a system and method for improving a viewer's experience during application sharing.
As computers and computer networks become more pervasive in the home and workplace, many old methods for performing everyday tasks are being replaced or streamlined through the use of computer networking technology. For example, many employees are now able to have a virtual presence in their workplace by logging into a computer network maintained by their employer. One of the most striking developments in computer networking technology has been the advent of remote collaboration.
One of the oldest forms of processing data is the meeting or conference, whereby multiple individuals focus their attention on common subject matter to arrive at a joint decision, consensus, or product. Increasingly, such meetings are now taking place virtually over computer networks through the use of application sharing technologies. Such technologies enable a sharing user to share an application with various viewing users. The display produced by the application running on the sharer's computer is made available via a computer network to the viewers' computers. In some cases, the sharer may pass control of the application to a viewer, whereby the viewer's control inputs are then communicated back to the sharer's computer, where the actions associated with the inputs are executed, and the resulting changed display is shared back out to the viewers.
Although application sharing can play a critical role in maintaining or increasing productivity and cooperation, certain problems with current application sharing systems sometimes create a confusing user experience. For example, a sharing user may simultaneously have on their screen a shared window and an unshared window. In an ideal case, a viewing party, or viewer, sees on their computer display and image of the shared window in whole, and does not see the unshared window or any artifacts caused thereby. However, if the sharing user moves the unshared window in such a way as to partially or wholly occlude the shared window, then the viewing user can no longer see the occluded portion. Furthermore, since the unshared window cannot be shown, the occluded region is often filled in with hash marks or other placeholder imagery. The same situation may occur when an unshared window is generated automatically, such as when a message notification or system window is generated.
The screen presentation at the viewer's machine in such a situation is often unpleasant to the viewer, and indeed may be quite confusing and discomfiting to the novice user. A system and method are needed whereby the viewer experience of application sharing during periods of whole or partial occlusion is improved over prior systems.
A novel system and method are described for providing a simple and pleasing viewer experience during application sharing when a shared window is occluded in whole or in part by an unshared window. When an unshared window becomes situated in such a manner as to occlude some or all of a shared window during application sharing, the occluded portion is generated from a prior view taken at a time when the portion in question was not obscured. If the percentage of the shared window that is obscured rises above a threshold value, then the entire shared window view is generated from a prior view, and the viewer is informed in an embodiment of the invention that the sharer has paused the sharing session. In an embodiment, a predetermined amount of time is allowed to transpire in such a situation before the viewer is informed that the sharer has paused the sharing session. In this way, large but temporary occlusions are not conveyed to the viewer, and the predetermined delay is short enough that a noticeable delay in sharing is not created in the viewer's perception.
While the appended claims set forth the features of the present invention with particularity, the invention, together with its objects and advantages, may be best understood from the following detailed description taken in conjunction with the accompanying drawings of which:
Turning to the drawings, wherein like reference numerals refer to like elements, the invention is illustrated as being implemented in a suitable computing environment. Although not required, the invention will be described in the general context of computer-executable instructions, such as program modules, being executed by a personal computer. Generally, program modules include routines, programs, objects, components, data structures, etc. that perform particular tasks or implement particular abstract data types. Moreover, those skilled in the art will appreciate that the invention may be practiced with other computer system configurations, including hand-held devices, multi-processor systems, microprocessor based or programmable consumer electronics, network PCs, minicomputers, mainframe computers, and the like. The invention is primarily for use in a networked environment and may further be practiced in distributed computing environments where tasks are performed by remote processing devices that are linked through a communications network. In a distributed computing environment, program modules may be located in both local and remote memory storage devices.
The invention is operational with numerous other general purpose or special purpose computing system environments or configurations. Examples of well known computing systems, environments, and/or configurations that are suitable for use with the invention include, but are not limited to, personal computers, server computers, hand-held or laptop devices, multiprocessor systems, microprocessor-based systems, set top boxes, programmable consumer electronics, network PCs, minicomputers, mainframe computers, distributed computing environments that include any of the above systems or devices, and the like.
An exemplary system for implementing the invention includes a general-purpose computing device in the form of a computer 110. Components of the computer 110 generally include, but are not limited to, a processing unit 120, a system memory 130, and a system bus 121 that couples various system components including the system memory to the processing unit 120. The system bus 121 may be any of several types of bus structures including a memory bus or memory controller, a peripheral bus, and a local bus using any of a variety of bus architectures. By way of example only, and not limitation, such architectures include Industry Standard Architecture (ISA) bus, Micro Channel Architecture (MCA) bus, Enhanced ISA (EISA) bus, Video Electronics Standards Associate (VESA) local bus, and Peripheral Component Interconnect (PCI) bus also known as Mezzanine bus.
Computer 110 typically includes a variety of computer readable media. Computer readable media can be any available media that can be accessed by computer 110 and includes both volatile and nonvolatile media, removable and non-removable media. By way of example only, and not limitation, computer readable media may comprise computer storage media and communication media.
Computer storage media includes volatile and nonvolatile, removable and non-removable media implemented in any method or technology for storage of information such as computer readable instructions, data structures, program modules or other data. Computer storage media includes, but is not limited to, RAM, ROM, EEPROM, flash memory or other memory technology, CD-ROM, digital versatile disks (DVD) or other optical disk storage, magnetic cassettes, magnetic tape, magnetic disk storage or other magnetic storage devices, or any other medium which can be used to store the desired information and which can be accessed by computer 110.
Communication media typically embodies computer readable instructions, data structures, program modules or other data in a modulated data signal such as a carrier wave or other transport mechanism and includes any information delivery media. The term “modulated data signal” means a signal that has one or more of its characteristics (such as, for example, voltage or current level, voltage or current pulse existence or nonexistence, voltage or current pulse width, voltage or current pulse spacing, etc.) set or changed in such a manner as to encode information in the signal. By way of example, and not limitation, communication media includes wired media such as a wired network or direct-wired connection, and wireless media such as acoustic, RF, infrared and other wireless media. Combinations of any of the above are also included within the scope of computer readable media.
The system memory 130 includes computer storage media in the form of volatile and/or nonvolatile memory such as read only memory (ROM) 131 and random access memory (RAM) 132. A basic input/output system 133 (BIOS), containing the basic routines that help to transfer information between elements within computer 110, such as during start-up, is typically stored in ROM 131. RAM 132 typically contains data and/or program modules that are immediately accessible to and/or presently being operated on by processing unit 120. By way of example, and not limitation,
The computer 110 may also include other removable/non-removable, volatile/nonvolatile computer storage media. By way of example only,
The drives and their associated computer storage media, discussed above and illustrated in
In the implementation of an embodiment of the invention, the computer 110 operates in a networked environment using logical connections to one or more remote computers, such as a remote computer 180. The remote computer 180 may be a personal computer, a router, a network PC, a peer device or other common network node, and in any case the remote computer or computers typically include many or all of the elements described above relative to the personal computer 110, although only a memory storage device 181 has been illustrated in
The computer 110 should include facilities for accessing the networks to which it is attachable. For example, when used in a LAN networking environment, the personal computer 110 is connected to the LAN 171 through a network interface or adapter 170. Another node on the LAN, such as a proxy server, may be further connected to a WAN such as the Internet. When used in a WAN networking environment, the computer 110 typically includes a modem 172 or other means for establishing communications directly or indirectly over the WAN 173, such as the Internet. The modem 172, which may be internal or external, may be connected to the system bus 121 via the user input interface 160, or other appropriate mechanism. In a networked environment, program modules depicted relative to the personal computer 110, or portions thereof, may be stored in the remote memory storage device. By way of example, and not limitation,
Herein, the invention is described with reference to acts and symbolic representations of operations that are performed by one or more computers, unless indicated otherwise. As such, it will be understood that such acts and operations, which are at times referred to as being computer-executed, include the manipulation by the processing unit of the computer of electrical signals representing data in a structured form. This manipulation transforms the data or maintains it at locations in the memory system of the computer, which reconfigures or otherwise alters the operation of the computer in a manner well understood by those skilled in the art. The data structures where data is maintained are physical locations of the memory that have particular properties defined by the format of the data. However, while the invention is being described in the foregoing context, it is not meant to be limiting as those of skill in the art will appreciate that various of the acts and operation described hereinafter may also be implemented in hardware.
Specific exemplary architectures of the sharer computer 207 and a viewer computer 201 are illustrated in greater detail schematically in
One or more user mode processes of interest 321 are running on sharer computer 307. Such processes include processes, such as a programs, from which information is being shared to one or more viewers such as viewer 307. The processes of interest 321 will be referred to hereinafter as shared processes, with the understanding that the information generated by the processes 321 need not be shared completely. That is, the information shared may consist of a subset of the information generated by such a process 321. Many shared process can also be used in a non-shared manner. For example, a word processing program may be used by the sharer for non-collaborative document production, and may then be used in a shared manner for group editing of the same or another document. In either mode, the processes 321 and the operating system of the sharer computer 307 perform certain steps. For example, whether or not the process 321 is shared, the output of the process 321 will still generally be output to the graphics display driver of the sharer computer 307.
If the application sharing program 323 is active, such as during a sharing session, then other processes unique to the collaborative setting also take place. In particular, the application sharing program 323, which is communicably linked to the process 321, receives information from the process 321 and transfers information to the process 321. Although the bi-directional flow of information between the process 321 and application sharing program is illustrated by a double arrow, note that the mechanisms for transfer may vary depending upon direction. For example, the process 321 need not even be aware of the presence or operation of the application sharing program 323 for the application sharing program 323 to receive information from the process 321.
Typically, the application sharing program 323 is communicably linked to an interceptor filter placed in the display path for the process 321. Such a filter may be placed just before the graphics device interface (GDI) or similar interface in such a manner as to read, in a non-intrusive manner, all information sent to the screen of computer 307 by a shared process. In the WINDOWS operating system produced by MICROSOFT of Redmond, Wash., when an application wants to display an object, it calls a GDI function and sends the various parameters for the object. In turn, the GDI sends commands to the screen to cause it to actually paint the object. In contrast, the mechanism for transferring information from the application sharing program 323 to the process 321 need not involve the display path at all, and may instead involve a direct transfer of information.
Regardless, the application sharing program 323 is also communicably linked to the networking facilities 325 of the sharer computer 307. Such facilities 325 may include any networking communications stack or other protocol arrangement as well as the hardware required for accessing the network connection 319, as discussed above with respect to
The general operation of the architecture and components illustrated in
The application sharing program 327 resident on the viewer machine 329 should be running before sharing of documents occurs, and may be run in the same manner as described above. At this point, document sharing may occur. That is, of all the documents selected as shared by the user of sharer machine 307, data corresponding to all or some shared windows is transmitted to the viewer computer 301 for display on the screen or display device of that computer 301 in an embodiment of the invention.
In the second view 404, the unshared window 403 has been moved so that it is positioned in such a way as to partially occlude shared window 405. It will be appreciated that content in a shared window may be obscured in any number of other ways. For example, using the WINDOWS brand operating system produced by MICROSOFT of Redmond, Wash., a user may strike a key combination to display a system window. For instance, when a user enters the key combination <alt><tab> simultaneously, a system window is generated and sent to the display, showing open windows that the user may wish to shift to. Such a window typically appears at the center of the display. Similarly, other windows may be created in a position that obscures the shared window, rather than being moved into position. For example, many notification windows notifying a user that he or she has mail, that a print job has completed, and so forth, are created in a prominent position on the display in front of whatever material was previously displayed there. Many such windows are short-lived, since they are typically not windows in which a user may stay and work or otherwise manipulate data.
When a shared window is obscured, as is the case with window 405 in
Display view 504 of
Memory maps 605 and 607 illustrate the manner in which the viewer display is constructed after a small partial obscuring of a shared window. Maps 605 and 607 may be bitmaps stored in the memory of the viewer computer hosting the viewer display. Map 605 corresponds to the current shared data corresponding to the current sharer view of the shared window. It can be seen that map 605 is not a complete picture of the shared window, but rather contains an obscured region 609 for which no shared data is sent to the viewer computer, due to the obscuring event. In contrast, map 607 corresponds to a partial prior set of shared data associated with the shared window before the obscuring event, and gives a complete picture of the obscured region or any newly obscured region at that prior point in time. Thus, map 605 provides an incomplete but current view of the shared window, while map 607 provides outdated information to complete the viewer display of the shared window.
To construct the viewer display of the shared window after the obscuring event, different parts of each map 605,607 are combined to yield a seemingly complete view. In particular, since the portion of current map 605 outside of obscured region 609 is current, this portion is used to construct the unobscured region of the viewer display, i.e. region 601. However, since the current map 605 does not contain data corresponding to the obscured region 609, it cannot supply any such data for reconstructing the corresponding region 603 of the viewer display. Therefore, data for this region 603 is gleaned from the corresponding region 611 of the prior map 607.
Although potential complexities arise by virtue of this approach, they are unlikely, and are somewhat mitigated by the bifurcated nature of the system as will be explained by reference to
It has been empirically observed that the possibility of viewer disruption presented by the technique described above with respect to
It has been observed that larger obscuring events, such as those that affect more than about 30% of the shared window's original area, are often associated with more long-lived windows, and as such the technique illustrated via
For the above reasons, a different technique for constructing the viewer display of the shared window is used when the obscured portion of the shared window exceeds 30% of the window's original unobscured area, in accordance with an embodiment of the invention. The threshold value of 30% for switching reconstruction modes has been determined to work well, although other thresholds less than or greater than 30% are also within the scope of the invention. For example, a threshold of 10%, 20%, 40%, 50%, 60%, 70%, 80%, or 90% may be used, or any other value that allows a distinction to be made between at least two classes of obscuring events so that such classes may be treated using different techniques. Note that it is also not critical that the same threshold value be used for every type of shared window, but rather the invention also includes the use of a variable threshold adapted to account for application type, sharer display size, or any other consideration.
With reference to
In this case, using outdated information from prior displays to fill in the obscured region may result in discomfort or confusion for the viewer due to the extent to which the shared window is obscured and hence outdated. Rather, in this embodiment, the entire shared window representation on the viewer machine is reconstructed using prior display data 705 taken before the occlusion occurred. Thus, all of the shared window representation 702 corresponds to outdated information. To prevent a viewer from coming to the conclusion that the displayed representation of the shared window corresponds to the actual current contents of the shared window, it is desirable in an embodiment of the invention to present a message on the viewer display 704, informing the viewer that the sharing session has been paused by the sharer. In addition, the content of the viewer representation of the shared window may be “washed out” or otherwise modified to indicate a disabled or invalid condition.
Although the aforementioned technique is based on the observation that phenomena that obscure large portions of a shared window tend to be long-lived, there are situations where a large obscuration occurs for a brief period of time. For example, a sharing user may briefly activate an unshared window in order to copy data, and then switch back to the shared window to paste the data therein. In such situations, it has been observed that it is preferable to freeze the viewer representation of a shared window without presenting a message that the sharing session has been paused, since the obscuring condition soon passes.
Since there may be no technique for determining in every case beforehand how long a particular obscuring event may last, it is desirable to wait a predetermined amount of time once a large obscuring occurs before presenting the viewer with the message that the viewing session has been paused, and/or washing out the viewer display of the shared window. One reason to use this technique is that since the viewing user cannot see the sharing user, the viewing user cannot tell the difference between an image that is slightly out-of-date and an updated image wherein the sharing user has not made any changes to the shared material. It has been determined that an interval of 5 seconds provides good results in this capacity, however any other amount of delay may be used without departing from the scope of the invention.
The flow chart of
If at step 803 it is instead determined that a top level shared application window is obscured to some degree by an unshared application window, then the process continues to step 807, where it is determined whether the amount of the shared application window that is obscured is less than 30% of the original area of the shared application window. Preferably, the degree to which the area of the shared application window is obscured is evaluated in view of the cumulative affects of all obscuring phenomena. That is, an obscuring of 30% or more may occur as a result of separate obscuring events each of which obscures less than 30% of the original area of the shared application window.
If it is determined at step 807 that the amount of the shared application window that is obscured is less than 30% of the original area of the shared application window, the process flows to step 809, whereat the new display information for the viewer display of the unobscured portion of the shared window is taken from the newly received window information while for the obscured portion of the shared window, the data for painting the corresponding window region on the viewer display is taken from the last prior display data set for painting the shared window on the viewer display wherein that portion of the shared window was not obscured. Once the new display information for the viewer display is created, the process returns to step 801 to await further new window information.
If at step 807 it is determined that the amount of the shared application window that is obscured is greater than 30% of the original area of the shared application window, the process flows to step 811. At step 811, the process sets a five-second timer and awaits the receipt of new window information showing the shared window to no longer be obscured by greater than 30%. During the five-second delay, the viewer display is constructed according to the most recent viewer display corresponding to an obscured condition of less than 30% rather than the new window data. If the five-second timer expires without the receipt of such window information, then the process flows to step 813, whereat the process washes out the current apparently unobscured viewer display, so that the information therein appears as readable but not currently active. The process also preferably places a notification on the screen, such as in a pop-up window, to inform the viewer that the sharing session has been paused. Washing out may be accomplished by using AlphaBlending functionality as in the WINDOWS operating system produced by MICROSOFT of Redmond, Wash. From step 813, the process returns to step 801 to await new window information. Note that on subsequent re-execution of the logically following steps while the occlusion still exceeds 30%, certain steps are treated differently as appropriate. In particular, since the predetermined delay time has expired already, and the display has been modified accordingly already, if the determination at step 807 is a negative, the process returns to step 801 rather than proceeding to step 811.
If instead at step 811, when the five-second timer expires, the most recently received window information indicates that the shared window is stilled obscured, but by less than 30%, then the process flows to step 809 and the steps that logically follow. If at step 811 the most recently received window information when the five-second timer expires indicates that the shared window is no longer obscured, the process returns to step 805 and to execute the steps that logically follow.
With respect to the treatment of window information for purposes of creating the viewer display of a shared window, the following implementation detail variations may be employed, especially if the application sharing session is supported by the WINDOWS operating system. The application sharing program at the viewer machine maintains an off-screen bitmap matched to the sharer's application regions. The application sharing program at the sharer machine sends the application sharing program at the viewer machine a DT_WNDLST packet any time windows are moved or created on the sharer display. The DT_WNDLST packet contains a list of all shared windows and non-shared windows that intersect shared windows on the sharer machine. The list includes information as to the position and shape of each window, as well as an indication of whether the window is shared or not, and the intersections are z-order processed. For example, the lowest z-order window, if shared, is added to the shared region, after which an overlapping non-shared window next in the list may clip the shared region and augment the obscured region. Next, if the following window is shared, it will similarly be used to clip the obscured region and augment the shared region, and so on. The process proceeds in this manner through all windows in the windows list in reverse z-order.
The application sharing program at the viewer machine calculates an obscured region with respect to a displayed shared window from the received data as described above when each new window list arrives. Subsequently, the application sharing program at the viewer machine subtracts from this calculated obscured region for the window any previously calculated obscured region, yielding the newly obscured region over the previous windows information. The newly obscured region is copied to a “paused” bitmap at the viewer for future use in reconstructing the obscured areas of the window. When the viewer subsequently paints the shared window, it utilizes both the off screen bitmap and the paused bitmap, where appropriate in view of the procedure outlined with reference to
All of the references cited herein, including patents, patent applications, and publications, are hereby incorporated in their entireties by reference. That is, each and every part of every such reference is considered to be part of this disclosure, and therefore no part of any such reference is excluded by this statement or by any other statement in this disclosure from being a part of this disclosure.
In view of the many possible embodiments to which the principles of this invention may be applied, it should be recognized that the embodiments described herein with respect to the drawing figures are meant to be illustrative only and should not be taken as limiting the scope of invention. For example, those of skill in the art will recognize that the elements of the illustrated embodiment shown in software may be implemented in hardware and vice versa or that the illustrated embodiment can be modified in arrangement and detail without departing from the spirit of the invention. Furthermore, although network connections are illustrated herein as lines, no limitation should thereby be imparted to the invention. Network connections may be circuit-switched, packet-switched, or otherwise, and may be transient or permanent, hard-wired or wireless, operating via any suitable protocol. Also note that although embodiments of the invention have been described largely by reference to a sharing program that is separate from the shared process, the sharing program may not be a stand alone program, but may instead be an integral part of the shared process itself, or may be a DLL or other in-process entity.
Moreover, the exact values of the various time periods and percentages given in the above description are exemplary only, and may be varied without departing from the scope of the invention. Thus, a predetermined delay time usable in the process of
Furthermore, references herein to application sharing are not meant to require that all windows or material displayed on a sharer display and associated with a particular application are shared or unshared. Rather, one or more windows associated with an application running on the sharer machine are preferably sharable without requiring the sharing of all windows associated with that instance of that application. Moreover, although the steps employed to construct the viewer display of an occluded shared window are discussed herein with reference to the application sharing program of the viewer computer, such steps may alternatively be executed in whole or in part at the sharer computer.
Therefore, the invention as described herein contemplates all such embodiments as may come within the scope of the following claims and equivalents thereof.
This application is a continuation of U.S. patent application Ser. No. 10/116,817 filed Apr. 5, 2002 entitled “PROCESSING OCCLUDED WINDOWS DURING APPLICATION SHARING,” now U.S. Pat. No. 7,028,266, issued Apr. 11, 2006, which application is incorporated herein in its entirety.
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