This disclosure relates generally to financial transaction processing, and relates more particularly to authentication and fraud prevention in provisioning a mobile wallet.
A mobile wallet is a service that allows a user of a mobile device to send and/or receive money using the mobile device. The mobile wallet typically includes an application that resides on the mobile device and communicates with a mobile wallet provider. To setup the mobile wallet, the user of the mobile device generally adds one or more underlying accounts, such as checking accounts, savings accounts, credit card accounts, or debit card accounts, to the mobile wallet by uploading the account information to the mobile wallet provider. The process of uploading the underlying account to the mobile wallet provider to allow for future transactions in which the mobile wallet uses the underlying account is referred to as “provisioning.” After the account has been provisioned to the mobile wallet, the mobile wallet can perform secure financial transactions, typically using tokenized information, such that the underlying account information is not transferred between transacting parties.
To facilitate further description of the embodiments, the following drawings are provided in which:
For simplicity and clarity of illustration, the drawing figures illustrate the general manner of construction, and descriptions and details of well-known features and techniques may be omitted to avoid unnecessarily obscuring the present disclosure. Additionally, elements in the drawing figures are not necessarily drawn to scale. For example, the dimensions of some of the elements in the figures may be exaggerated relative to other elements to help improve understanding of embodiments of the present disclosure. The same reference numerals in different figures denote the same elements.
The terms “first,” “second,” “third,” “fourth,” and the like in the description and in the claims, if any, are used for distinguishing between similar elements and not necessarily for describing a particular sequential or chronological order. It is to be understood that the terms so used are interchangeable under appropriate circumstances such that the embodiments described herein are, for example, capable of operation in sequences other than those illustrated or otherwise described herein. Furthermore, the terms “include,” and “have,” and any variations thereof, are intended to cover a non-exclusive inclusion, such that a process, method, system, article, device, or apparatus that comprises a list of elements is not necessarily limited to those elements, but may include other elements not expressly listed or inherent to such process, method, system, article, device, or apparatus.
The terms “left,” “right,” “front,” “back,” “top,” “bottom,” “over,” “under,” and the like in the description and in the claims, if any, are used for descriptive purposes and not necessarily for describing permanent relative positions. It is to be understood that the terms so used are interchangeable under appropriate circumstances such that the embodiments of the apparatus, methods, and/or articles of manufacture described herein are, for example, capable of operation in other orientations than those illustrated or otherwise described herein.
The terms “couple,” “coupled,” “couples,” “coupling,” and the like should be broadly understood and refer to connecting two or more elements mechanically and/or otherwise. Two or more electrical elements may be electrically coupled together, but not be mechanically or otherwise coupled together. Coupling may be for any length of time, e.g., permanent or semi-permanent or only for an instant. “Electrical coupling” and the like should be broadly understood and include electrical coupling of all types. The absence of the word “removably,” “removable,” and the like near the word “coupled,” and the like does not mean that the coupling, etc. in question is or is not removable.
As defined herein, two or more elements are “integral” if they are comprised of the same piece of material. As defined herein, two or more elements are “non-integral” if each is comprised of a different piece of material.
As defined herein, “approximately” can, in some embodiments, mean within plus or minus ten percent of the stated value. In other embodiments, “approximately” can mean within plus or minus five percent of the stated value. In further embodiments, “approximately” can mean within plus or minus three percent of the stated value. In yet other embodiments, “approximately” can mean within plus or minus one percent of the stated value.
As defined herein, “real-time” can, in some embodiments, be defined with respect to operations carried out as soon as practically possible upon occurrence of a triggering event. A triggering event can include receipt of data necessary to execute a task or to otherwise process information. Because of delays inherent in transmission and/or in computing speeds, the term “real-time” encompasses operations that occur in “near” real-time or somewhat delayed from a triggering event. In a number of embodiments, “real-time” can mean real-time less a time delay for processing (e.g., determining) and/or transmitting data. The particular time delay can vary depending on the type and/or amount of the data, the processing speeds of the hardware, the transmission capability of the communication hardware, the transmission distance, etc. However, in many embodiments, the time delay can be less than approximately one second, five seconds, ten seconds, thirty seconds, one minute, two minutes, or five minutes.
Various embodiments include a system. The system can include one or more processors in data communication through a network with a provider and one or more non-transitory computer-readable media storing computing instructions configured to run on the one or more processors and perform certain acts. The acts can include receiving an inquiry from the provider to authenticate a provisioning of an account to a mobile wallet. The inquiry can include: account information about the account, and device information about a mobile device that operates the mobile wallet. The acts also can include determining device ownership information for the mobile device, account ownership information for the account, device risk information associated with the mobile device, and account risk information associated with the account. The acts additionally can include determining an ownership correlation between the device ownership information and the account ownership information. The acts further can include generating a fraud risk level by applying business rules and one or more statistical modeling techniques to at least a portion of the ownership correlation, the device risk information, and the account risk information. The business rules can define one or more fraud risks based on at least a portion of the ownership correlation, the device risk information, and the account risk information. The acts additionally can include providing a response to the provider based on the fraud risk level, such that the provider sends to the mobile device information about the provisioning of the account to the mobile wallet, and such that the mobile wallet updates a user interface display on the mobile device based on the information about the provisioning of the account to the mobile wallet.
A number of embodiments include a method. The method can be implemented via execution of computer instructions configured to run at one or more processors and configured to be stored at one or more non-computer-readable media. The method can include receiving an inquiry from a provider to authenticate a provisioning of an account to a mobile wallet. The inquiry can include: account information about the account, and device information about a mobile device that operates the mobile wallet. The method also can include determining device ownership information for the mobile device, account ownership information for the account, device risk information associated with the mobile device, and account risk information associated with the account. The method additionally can include determining an ownership correlation between the device ownership information and the account ownership information. The method further can include generating a fraud risk level by applying business rules and one or more statistical modeling techniques to at least a portion of the ownership correlation, the device risk information, and the account risk information. The business rules can define one or more fraud risks based on at least a portion of the ownership correlation, the device risk information, and the account risk information. The method additionally can include providing a response to the provider based on the fraud risk level, such that the provider sends to the mobile device information about the provisioning of the account to the mobile wallet, and such that the mobile wallet updates a user interface display on the mobile device based on the information about the provisioning of the account to the mobile wallet.
Additional embodiments include a system. The system can include one or more processors in data communication through a network with a provider and one or more non-transitory computer-readable media storing computing instructions configured to run on the one or more processors and perform certain acts. The acts can include receiving a request from a mobile wallet operating on the mobile device to perform a provisioning of an account to the mobile wallet. The acts also can include generating account information about the account. The acts additionally can include generating device information about the mobile device. The acts further can include sending an inquiry to the risk determination system to authenticate the provisioning of the account to the mobile wallet. The inquiry can include the account information and the device information. The risk determination system can generate a fraud risk level by applying business rules and one or more statistical modeling techniques to at least a portion of: (a) an ownership correlation between device ownership information for the mobile device and account ownership information for the account, (b) device risk information associated with the mobile device, and (c) account risk information associated with the account. The business rules can define one or more fraud risks based on at least a portion of the ownership correlation, the device risk information, and the account risk information. The acts additionally can include receiving from the risk determination system a first response based on the fraud risk level. The acts further can include determining whether to proceed with the provisioning of the account to the mobile wallet or to perform an additional verification based at least in part on the first response received from the risk determination system. The acts additionally can include sending a second response to the mobile wallet in response to the request to perform the provisioning of the account to the mobile wallet, such that the mobile wallet updates a user interface display on the mobile device based on the second response to display information about the provisioning of the account to the mobile wallet.
Further embodiments include a method. The method can be implemented via execution of computer instructions configured to run at one or more processors and configured to be stored at one or more non-computer-readable media. The method can include receiving a request from a mobile wallet operating on a mobile device to perform a provisioning of an account to the mobile wallet. The method also can include generating account information about the account. The method additionally can include generating device information about the mobile device. The method further can include sending an inquiry to a risk determination system to authenticate the provisioning of the account to the mobile wallet. The inquiry can include the account information and the device information. The risk determination system can generate a fraud risk level by applying business rules and one or more statistical modeling techniques to at least a portion of: (a) an ownership correlation between device ownership information for the mobile device and account ownership information for the account, (b) device risk information associated with the mobile device, and (c) account risk information associated with the account. The business rules can define one or more fraud risks based on at least a portion of the ownership correlation, the device risk information, and the account risk information. The method additionally can include receiving from the risk determination system a first response based on the fraud risk level. The method further can include determining whether to proceed with the provisioning of the account to the mobile wallet or to perform an additional verification based at least in part on the first response received from the risk determination system. The method additionally can include sending a second response to the mobile wallet in response to the request to perform the provisioning of the account to the mobile wallet, such that the mobile wallet updates a user interface display on the mobile device based on the second response to display information about the provisioning of the account to the mobile wallet.
Additional embodiments include a system. The system can include one or more processors in data communication through a network with a provider and one or more non-transitory computer-readable media storing computing instructions configured to run on the one or more processors and perform certain acts. The acts can include receiving a request from the provider to perform a provisioning of an account to a mobile wallet operating on a mobile device. The acts also can include sending an inquiry to the risk determination system to authenticate the provisioning of the account to the mobile wallet. The inquiry can include account information about the account and device information about the mobile device. The risk determination system can generate a fraud risk level by applying business rules and one or more statistical modeling techniques to at least a portion of: (a) an ownership correlation between device ownership information for the mobile device and account ownership information for the account, (b) device risk information associated with the mobile device, and (c) account risk information associated with the account. The business rules can define one or more fraud risks based on at least a portion of the ownership correlation, the device risk information, and the account risk information. The acts additionally can include receiving from the risk determination system a response based on the fraud risk level. The acts further can include determining whether to proceed with the provisioning of the account to the mobile wallet based at least in part on the response received from the risk determination system. The acts additionally can include providing a token to the provider in response to the request to perform the provisioning of the account to the mobile wallet when the fraud risk level is below a predetermined threshold, such that the provider sends to the mobile device information about the provisioning of the account to the mobile wallet, and such that the mobile wallet updates a user interface display on the mobile device based on the information about the provisioning of the account to the mobile wallet. The token can be linked to the account.
Further embodiments include a method. The method can be implemented via execution of computer instructions configured to run at one or more processors and configured to be stored at one or more non-computer-readable media. The method can include receiving a request from a provider to perform a provisioning of an account to a mobile wallet operating on a mobile device. The method also can include sending an inquiry to a risk determination system to authenticate the provisioning of the account to the mobile wallet. The inquiry can include account information about the account and device information about the mobile device. The risk determination system can generate a fraud risk level by applying business rules and one or more statistical modeling techniques to at least a portion of: (a) an ownership correlation between device ownership information for the mobile device and account ownership information for the account, (b) device risk information associated with the mobile device, and (c) account risk information associated with the account. The business rules can define one or more fraud risks based on at least a portion of the ownership correlation, the device risk information, and the account risk information. The method additionally can include receiving from the risk determination system a response based on the fraud risk level. The method further can include determining whether to proceed with the provisioning of the account to the mobile wallet based at least in part on the response received from the risk determination system. The method additionally can include providing a token to the provider in response to the request to perform the provisioning of the account to the mobile wallet when the fraud risk level is below a predetermined threshold, such that the provider sends to the mobile device information about the provisioning of the account to the mobile wallet, and such that the mobile wallet updates a user interface display on the mobile device based on the information about the provisioning of the account to the mobile wallet. The token can be linked to the account.
Turning to the drawings,
In some embodiments, system 100 can include one or more mobile devices, such as mobile device 120; one or more mobile wallet providers, such as mobile wallet provider 130; one or more mobile network operators, such as mobile network operator 140; one or more token service providers, such as token service provider 150; one or more financial institutions, such as financial institution 160; and/or a risk determination system 170. In a number of embodiments, each of the mobile devices, mobile wallet providers, mobile network operators, token service providers, financial institutions, and the risk determination system can include a computer system, such as computer system 1100, as shown in
In a number of embodiments, mobile device 120 can be used by a user 110 to initiate provisioning of an account to mobile wallet 121 residing on mobile device 120. In various embodiments, mobile device 120 can run a mobile application, such as a mobile wallet 121, to allow user 110 of mobile device 120 to send and/or receive money using mobile device 120. Mobile wallet 121 can be an application that resides on mobile device 120 and communicates with mobile wallet provider 130.
In several embodiments, to setup mobile wallet 121, user 110 of mobile device 120 can add one or more underlying accounts, such as checking accounts, savings accounts, credit card accounts, or debit card accounts, to mobile wallet 121 by uploading account information (e.g., card number, account number, etc.) for the one or more accounts through mobile wallet 121 to mobile wallet provider 130. The process of uploading an underlying account to mobile wallet provider 130 to allow for future transactions in which mobile wallet 121 uses the underlying account is referred to as “provisioning.” After the account has been provisioned to mobile wallet 121, mobile wallet 121 can perform secure financial transactions, typically using tokenized information, such that the underlying account information is not transferred between transacting parties. For example, mobile wallet 121 can communicate with mobile wallet provider 130 to obtain one or more to tokens, which can be obtained by mobile wallet provider 130 from token service provider 150. The provisioning of the underlying account allows token service provider 150 to provide tokens that are linked to that underlying account.
In many embodiments, mobile wallet provider 130 can be a server or other computing system that communicates with mobile wallet 121 on mobile device 120 to manage services on mobile wallet 120. For example, mobile wallet providers (e.g., 130) have been created by financial institutions (e.g., Chase Pay, Wells Fargo Wallet), merchant associations (e.g., Merchant Customer Exchange (MCX) CurrentC), and mobile device hardware and/or software manufacturers (e.g., Google Wallet, Android Pay, Apple Pay, Samsung Pay).
In various embodiments, mobile network operator 140 can provide mobile network services (e.g., wireless data communication) for mobile device 120. Mobile network operators (e.g., 140) also are referred to as wireless service providers, wireless carriers, cellular carriers, etc. Examples of mobile network operators (e.g., 140) include Verizon Wireless, AT&T Mobility, T-Mobile, Sprint, etc. Mobile network operators (e.g., 140) can manage mobile network services accounts for mobile devices (e.g., 120), and generally have information about the ownership and/or status of a mobile device (e.g., 120).
In several embodiments, token service provider 150 can provide tokens to token requestors, such as mobile wallet providers (e.g., 130). The token is a unique digital identifier that acts as digital credentials and is linked within token service provider 150 to the underlying account. The token can allow payment transactions to be processed without exposing actual account details of underlying accounts, which can prevent those underlying accounts from being compromised. Once the account is provisioned, tokens provided by token service providers (e.g., 150) are considered secure in payment transactions, as the underlying account information is kept secret within the token service provider and the financial institution (e.g., 160) that maintains the underlying account. Examples of current token service providers (e.g., 150) include card network providers, such as Visa, American Express, MasterCard, and First Data Corporation (i.e., STAR network).
In a number of embodiments, the financial institutions, such as financial institution 160, can be depository financial institutions, such as savings banks, credit unions, savings and loan associations, card issuing financial institutions, or other forms of financial institutions. In many embodiments, financial institution 160 can be the card issuer for the underlying account. The underlying account can be a deposit account, such as a checking account or savings account, or a lending account, such as a charge account or credit account. Financial institution 160 can have information about the ownership of the underlying account. In some embodiments, financial institution 160 can be replaced by or supplemented by a card processor, which can have access to information about the underlying account.
In several embodiments, risk determination system 170 can be in communication with one or more other systems, such as mobile wallet provider 130, mobile network operator 140, token service provider 150, and/or financial institution 160, and can be queried by one or more of those systems to generate and provide a fraud risk level for a provisioning transaction. In a number of embodiments, risk determination system 170 can communicate, such as through call-outs, with one or more other systems, such as mobile wallet provider 130, mobile network operator 140, token service provider 150, and/or financial institution 160, to determine additional information to be used as part of risk determination system 170 determining the fraud risk level. In various embodiments, risk determination system 170 can include a number of systems, as shown in
Provisioning an underlying account to the mobile wallet can raise several possibilities of fraud. For example, user 110 can misrepresent the true and correct identity of the user of mobile device 120 and mobile wallet 121. In some cases, the account information can be stolen or otherwise used by user 110 when user 110 does not have legitimate access to the account. In the same or other cases, mobile device 120 can be a stolen device, a device bought on the black market, or a device used by someone without authorization. Fraud occurs in over five percent of all account provisioning activities, which is extremely high. In many embodiments, risk determination system 170 can beneficially determine a risk of fraud using a combination of data sources to ensure that user 110 that is performing the provisioning of the account is authorized to access the account and has legitimate access to mobile device 120. In many cases, risk determination system 170 can ensure that the provisioning of the account is done by someone who is both the account holder and the owner of mobile device 120.
In some cases, the person or entity that owns mobile device 120 or is the account holder can be different from authorized users of mobile device 120 or the account. For example, corporate plans or family plans for mobile devices (e.g., 120) often involve owners who are different from those you are authorized to use the mobile devices (e.g., 120). In such cases, risk determination system 170 can ensure that the provisioning of the account is done by someone who is authorized on the account and mobile device 120.
Conventional methods of provisioning a mobile wallet can present difficulties in authentication and fraud prevention. These problems specifically arise in the context of computer networks, as provisioning a mobile wallet necessarily involves a mobile wallet resident on a mobile devices that communicates through one or more computer networks to other systems, such as one or more of a mobile wallet provider (e.g., 130) and/or a financial institution (e.g., 160) to provision the mobile wallet. These communications over one or more computer networks allow the user (e.g., 110) of the mobile device (e.g., 120) to misrepresent various pieces of information in the provisioning process. In conventional methods of provisioning a mobile wallet, the mobile wallet provider (e.g., 130) will generally determine if the account is already verified with another service provided by the mobile wallet provider (e.g., 130) and if the mobile device (e.g., 120) has been rooted or jailbroken. For example, if the mobile wallet provider (e.g., 130) is Apple Pay, and the user (e.g., 110) has already registered the account (e.g., a credit card) in Apple iTunes, then Apple will determine that the provisioning of the account in Apple Pay is low risk if the mobile device (e.g., 120) is not jailbroken. If the mobile device (e.g., 120) is jailbroken, Apple will determine that the provisioning of the account in Apple Pay is high risk and block the provisioning. If the account is new to Apple and has not been used previously, such as in iTunes, Apple will determine that there is medium risk and use a call center to call and authenticate the user (e.g., 110) in order to verify that the user (e.g., 110) is authorized to provision the account on the mobile device (e.g., 120). In some cases, Apple sends the provisioning request to a token service provider (e.g., 150) associated with the card (e.g., the Visa network for a Visa card) and/or a financial institution (e.g., 160) maintaining the account, which will often use a call center to call and authenticate the user (e.g., 110), unless the account has been closed or blocked from future transactions, in which case the provisioning request is blocked. In the case of medium risk, call centers are typically used to attempt to authenticate the user (e.g., 110) and prevent fraud. However, call centers are expensive and are subject to fraud by adept fraudsters. Further, users (e.g., 110) often do not want to use call centers to authenticate when attempting to provision an account.
In many embodiments, risk determination system 170 can advantageously help address the cases that are conventionally considered medium risk and sent to call centers for further authentication. In several of these “medium risk” cases, risk determination system 170 can determine that the risk of fraud is low so that the provisioning request does not warrant further authentication. In other of these “medium risk” cases, risk determination system 170 can determine that the risk of fraud is high so that the provisioning request should likely be blocked. In other cases, risk determination system 170 can determine that the risk of fraud is still medium and should involve further authentication, but the number of such cases can be less than when using conventional methods. In many embodiments, the implementation of solutions involving risk determination system 170 can be necessarily rooted in computer technology. For example, the aggregation of the data, particularly on the scale of hundreds of thousands, millions, tens of millions, or hundreds of millions of accounts and/or mobile device can be infeasible without computer technology. Further, the response time, such as real-time responses and/or real-time call-outs can be infeasible without computer technology.
Turning ahead in the drawings,
Referring to
As an example, a user (e.g., user 110 (
In many embodiments, mobile wallet provider 130 (
In some embodiments, the inquiry can include multiple inquiries from one or more systems, such as mobile wallet provider 130 (
In some embodiments, the inquiry received in block 201 can include account information about the account and/or device information about a mobile device that operates that mobile wallet. In many embodiments, the mobile device can be similar or identical to mobile device 120 (
In several embodiments, the device information can include information about the mobile device (e.g., 120 (
In a number of embodiments, method 200 also can include a block 202 of determining device ownership information for the mobile device that operates the mobile wallet, account ownership information for the account, device risk information associated with the mobile device, and account risk information associated with the account. In various embodiments, device ownership information can include information about the actual owner of the mobile device (e.g., 120 (
In several embodiments, method 200 additionally can include a block 203 of determining an ownership correlation between the device ownership information and the account ownership information. The ownership correlation can be based on a determination of whether the actual owner of the mobile device (e.g., 120 (
In a number of embodiments, method 200 further can include a block 204 of generating a fraud risk level by applying business rules and one or more statistical modeling techniques to at least a portion of the ownership correlation, the device risk information, and the account risk information. In many embodiments, risk determination system can perform business rules to help determine a risk of fraud. For example, a business rule can be that the owner (or authorized user) of the mobile device (e.g., 120 (
In many embodiments, risk determination system 170 can perform statistical modeling techniques, such as machine algorithms, to determine the fraud risk level. The machine algorithms can identify patterns that indicate likely fraud, and use those patterns to detect when a provisioning request likely is fraudulent. For example, the machine algorithms can “learn” that, when the user (e.g., 110 (
In many embodiments, the business rules and/or one or more statistical modeling techniques can use various pieces of information as inputs, such as the ownership correlation, the device risk information, the account risk information, and/or other information obtained by or determined by risk determination system 170 (
In a number of embodiments, the business rules and/or one or more statistical modeling techniques can be applied to some, but not all of the information listed above. In other embodiments, all of the information listed above can be used as inputs to the business rules and/or one or more statistical modeling techniques. In some embodiments, the business rules and/or one or more statistical modeling techniques can be performed in a step-wise fashion on various different inputs. In one example, the business rules can be used on certain types of information and the statistical modeling techniques can be used on different types of information. In many embodiments, the inputs can be weighted in the machine algorithms, such that certain pieces of information have a greater effect on the output than other pieces of information. In some embodiments, the risk determination performed by risk determination system 170 (
In several embodiments, the business rules and/or one or more statistical modeling techniques can generate as output one or more pieces of information, which can, in some embodiments, include a fraud risk level. In many embodiments, the fraud risk level can be represented by a risk score, such as numeric score, an alphabetical score, a color score (e.g., green for low risk, yellow for medium risk, or red for high risk), or another suitable type of score. In some embodiments, a low fraud risk level can indicate that no negative or suspicious events were associated with the account, the mobile device (e.g., 120 (
In some embodiments, the outputs of the business rules and/or one or more statistical modeling techniques can include additional information to explain the reason for the risk score, such as factors that were relevant to generating the risk score, raw data that was relevant in generating the risk score, the results of execution of one or more business rules that resulted in the risk score, the results of the machine algorithm that resulted in the risk score, or other information that resulted in the risk score, such as an identification of the portions of the device ownership information that were relevant to determining the risk score, the account ownership information, the device risk information, the account risk information, and/or the ownership correlation.
In several embodiments, method 200 optionally can include a block 205 of performing an out-of-band verification based on the fraud risk level. In some embodiments, block 205 is performed only if the fraud risk level is medium risk. In other embodiments, block 205 can be performed if the fraud risk level is medium or high risk. In many embodiments, the out-of-band verification can involve contacting the user (e.g., 110) through a different channel of communication than the channel through which the provisioning request was initiated. For example, the user (e.g., 110) can be contacted by phone, email, text message, or another suitable method using contact information previously stored for the user at one or more of mobile wallet provider 130 (
In a number of embodiments, method 200 can include, after block 205, a block 206 of updating the fraud risk level based on the out-of-band verification. For example, if the out-of-band verification determines that the user is legitimate (e.g., not likely a fraudster), the fraud risk level can be updated to be lowered to low risk. If the out-of-band verification determines that the user is not legitimate, the fraud risk level can be updated to be raised to high risk.
In several embodiments, method 200 additionally can include a block 207 of providing a response to the provider based on the fraud risk level, such that the provider sends to the mobile device information about the provisioning of the account to the mobile wallet, and such that the mobile wallet updates a user interface display on the mobile device based on the information about the provisioning of the account to the mobile wallet. In many embodiments, the response can include the fraud risk level and other outputs of the business rules and/or one or more statistical modeling techniques. In some embodiments, the response can include a risk score, as explained above, and in many embodiments can include one or more factors that indicate reasons for the risk score. In many embodiments, after the provider receives the response, the provider can determine how to handle the provisioning request. For example, the provider can successfully complete the provisioning request if the fraud risk level is low; can perform additional authentication if the fraud risk level is medium; and can block the provisioning request if the fraud risk level is high. In many embodiments, the response to the provider of a medium fraud risk level can be eliminated by risk determination system 170 performing the out-of-band verification in block 205 and updating the fraud risk level in block 206. In other embodiments, blocks 205 and 206 are not performed by risk determination system 170 (
Turning ahead in the drawings,
Referring to
In a number of embodiments, block 202 also optionally can include a block 302 of querying at least one of a mobile device identifier database or a mobile network operator that provides mobile network services for the mobile device to determine the device ownership information. The mobile device identifier database can be similar or identical to mobile device identifier database 406, as shown in
In many embodiments, determining the device ownership information in block 202 (
In several embodiments, block 202 additionally optionally can include a block 303 of determining the account ownership information using at least a portion of the account information. The account information can be received in the inquiry, as described above.
In a number of embodiments, block 202 further optionally can include a block 304 of querying at least one of an account owner elements database or a financial institution that maintains the account to determine the account ownership information. The account owner elements database can be similar or identical to account owner elements database 407, as shown in
In many embodiments, determining the account ownership information in block 202 (
In several embodiments, block 202 additionally optionally can include a block 305 of querying one or more databases that aggregate negative mobile device events. The one or more databases that aggregate negative mobile device events can be similar or identical to negative mobile device events database 408, as shown in
In a number of embodiments, block 202 further optionally can include a block 306 of querying one or more databases that aggregate negative account events from multiple financial institutions. The one or more databases that aggregate negative account events from multiple financial institutions can be similar or identical to negative account events database 409, as shown in
Turning ahead in the drawings,
In several embodiments, risk determination system 170 can include a communication system 401, a querying system 402, an ownership system 403, a risk generation system 404, a verification system 405, a mobile device identifier database 406, an account owner elements database 407, a negative mobile device events database 408, and/or a negative account events database 409.
In many embodiments, communication system 401 can at least partially perform block 201 (
In a number of embodiments, querying system 402 can at least partially perform block 202 (
In several embodiments, ownership system 403 can at least partially perform block 203 (
In a number of embodiments, risk generation system 404 can at least partially perform block 204 (
In several embodiments, verification system 405 can at least partially perform block 205 (
In a number of embodiments, mobile device identifier database 406 can include information about mobile devices (e.g., mobile device 120 (
In several embodiments, account owner elements database 407 can include account information, such as PII and account attributes, which can be aggregated from one or more financial institutions (e.g., 160 (
In a number of embodiments, negative mobile device events database 408 can include information about mobile devices (e.g., 120 (
In several embodiments, negative account events database 409 can include negative events recorded, common points of purchase data, credit card abuse data, third-party fraud contribution data, and/or other suitable information about negative account activity. The negative events recorded can include returned checks, not sufficient funds, previous fraudulent activity, etc. The common points of purchase data can include accounts that have possibly been compromised, as determined based on whether the account was present at a time and location (e.g., a merchant) in which other accounts (including accounts maintained by other financial institutions) have been compromised (e.g., Target data breach, Internal Revenue Service (IRS) data breaches, or other fraudulent activity). The credit card abuse data can include PII of credit card holders and information about charge-offs, credit being revoked, principal balance utilization abuse, customer disputes, loss fees and interest, and/or other suitable information. The third party fraud contribution data can include PII of the card holders and information about lost cards, stolen cards, fraudulent credit card applications, account takeovers, counterfeit cards, and/or other suitable information.
In many embodiments, the systems and method of authentication and fraud prevention in provisioning a mobile wallet can beneficially provide a significant reduction in the level of third-party fraud originating from mobile wallets (e.g., 120 (
Turning ahead in the drawings,
In a number of embodiments, user interface display 500 can include a title bar 501, an account type selector 510, an account number field 520, an account owner field 530, and/or a selection button 540. In many embodiments, title bar 501 can indicate include the name of the mobile wallet. In a number of embodiments, user interface display 500 can include various input fields, such as, for example, account type selector 510, account number field 520, and/or account owner field 530, through which user 110 (
Turning ahead in the drawings,
In a number of embodiments, user interface display 600 can include a title bar 601, a provisioning outcome field 610, a completion selection button 620, and/or a repeat selection button 630. In many embodiments, title bar 601 can indicate include the name of the mobile wallet. Title bar 601 can be similar or identical to title bar 501 (
Turning ahead in the drawings,
Referring to
In a number of embodiments, method 700 also can include a block 702 of generating account information about the account. In many embodiments, the account information can include information about the account that the user (e.g., 110 (
In several embodiments, method 700 additionally can include a block 703 of generating device information about the mobile device. In many embodiments, the device information can include information about the mobile device (e.g., 120 (
In a number of embodiments, method 700 further can include a block 704 of sending an inquiry to a risk determination system to authenticate the provisioning of the account to the mobile wallet. The risk determination system can be similar or identical to risk determination system 170 (
In various embodiments, the device ownership information can include information about the actual owner of the mobile device (e.g., 120 (
In several embodiments, the account ownership information can include information about the actual owner of the account. In some embodiments, the account ownership information can be determined by the risk determination system based on at least one of: (1) at least a portion of the account information, or (b) the risk determination system querying at least one of: (i) an account owner elements database in the risk determination system, or (ii) a financial institution that maintains the account.
In some embodiments, the ownership correlation can be based on a determination of whether the actual owner of the mobile device (e.g., 120 (
In many embodiments, the device risk information can include information about known risks or historical negative events that involved the mobile device (e.g., 120 (
In several embodiments, the account risk information can include information about known risks or historical negative events that involved the account and/or the account owner. In some embodiments, the account risk information can be determined by the risk determination system querying one or more databases in the risk determination system that aggregate negative account events from multiple financial institutions.
In various embodiments, the business rules can define one or more fraud risks based on at least a portion of the ownership correlation, the device risk information, and the account risk information. For example, a business rule can be that the owner (or authorized user) of the mobile device (e.g., 120 (
In some embodiments, the one or more one or more statistical modeling techniques can include logistic regression. In many embodiments, machine algorithms can identify patterns that indicate likely fraud, and use those patterns to detect when a provisioning request likely is fraudulent. For example, the machine algorithms can “learn” that, when the user (e.g., 110 (
In many embodiments, the business rules and/or the one or more statistical modeling techniques can use various pieces of information as inputs, such as the ownership correlation, the device risk information, the account risk information, and/or other information obtained by or determined by the risk determination system (e.g., 170 (
In a number of embodiments, the business rules and/or one or more statistical modeling techniques can be applied to some, but not all of the information listed above. In other embodiments, all of the information listed above can be used as inputs to the business rules and/or one or more statistical modeling techniques. In some embodiments, the business rules and/or one or more statistical modeling techniques can be performed in a step-wise fashion on various different inputs. In one example, the business rules can be used on certain types of information and the statistical modeling techniques can be used on different types of information. In many embodiments, the inputs can be weighted in the machine algorithms, such that certain pieces of information have a greater effect on the output than other pieces of information. In some embodiments, the risk determination performed by the risk determination system (e.g., 170 (
In several embodiments, the business rules and/or one or more statistical modeling techniques can generate as output one or more pieces of information, which can, in some embodiments, include a fraud risk level. In many embodiments, the fraud risk level can be represented by a risk score, such as numeric score, an alphabetical score, a color score (e.g., green for low risk, yellow for medium risk, or red for high risk), or another suitable type of score. In some embodiments, a low fraud risk level can indicate that no negative or suspicious events were associated with the account, the mobile device (e.g., 120 (
In some embodiments, the outputs of the business rules and/or one or more statistical modeling techniques can include additional information to explain the reason for the risk score, such as factors that were relevant to generating the risk score, raw data that was relevant in generating the risk score, the results of execution of one or more business rules that resulted in the risk score, the results of the machine algorithm that resulted in the risk score, or other information that resulted in the risk score, such as an identification of the portions of the device ownership information that were relevant to determining the risk score, the account ownership information, the device risk information, the account risk information, and/or the ownership correlation.
In some embodiments, the risk determination system (e.g., 170 (
In a number of embodiments, the risk determination system (e.g., 170 (
In several embodiments, method 700 additionally can include a block 705 of receiving from the risk determination system a first response based on the fraud risk level. In many embodiments, the first response can be received directly from the risk determination system. In other embodiments, the first response can be received from the risk determination system through at least one of the financial institution that maintains the account, the token service provider that provides tokenization services for the account, or the mobile network operator that provides mobile network services for the mobile device. In many embodiments, the response can include a risk score, as explained above, and in some embodiments, can include one or more factors that indicate reasons for the risk score.
In a number of embodiments, method 700 further can include a block 706 of determining whether to proceed with the provisioning of the account to the mobile wallet or to perform an additional verification based at least in part on the first response received from the risk determination system. In many embodiments, if the fraud risk level is low, the determination can be made to proceed with the provisioning of the account to the mobile wallet; if the fraud risk level is medium, the determination can be made to proceed with performing the additional verification; and if the fraud risk level is high, the determination can be made to block the provisioning request. In some embodiments, the determination cab be made to perform the additional verification after receiving a certain type of response, such as a medium fraud risk level response, such as if the out-of-band verification was not performed by the risk determination system (e.g., 170 (
In several embodiments, method 700 optionally can include a block 707 of performing the additional verification based at least in part on the response received from the risk determination system. For example, block 707 can be performed when block 706 determines that to perform the additional verification. In some embodiments, block 706 can include block 707. In many embodiments, the additional verification can be similar or identical to the out-of-band verification procedure that can be performed by the risk determination system (e.g., 170 (
In a number of embodiments, method 700 further optionally can include a block 708 of performing the provisioning of the account to the mobile wallet. In many embodiments, the provisioning of the account to the mobile wallet can be performed when the fraud risk level is determined to be below a predetermined threshold. For example, the provisioning can proceed if the fraud risk level is determined to be low and below the predetermined threshold of medium risk. In other embodiments, other suitable predetermined thresholds can be used. In many embodiments, provisioning the account to the mobile wallet can include authorizing use of the account with the mobile wallet, such as storing information that the account has now been authorized for use in mobile wallet transactions, and can receive token that are linked to the account. In many embodiments, provisioning the account can involve communicating with the token service provider (e.g., 150 (
In several embodiments, method 700 additionally can include a block 709 of sending a second response to the mobile wallet in response to the request to perform the provisioning of the account to the mobile wallet. In several embodiments, the mobile wallet can update a user interface display on the mobile device based on the second response to display information about the provisioning of the account to the mobile wallet. The user interface display on the mobile device can be similar or identical to user interface display 600 (
Turning ahead in the drawings,
In several embodiments, mobile wallet provider 130 can include a communication system 801, an account information system 802, a device information system 803, a risk assessment system 804, a verification system 805, a provisioning system 806, a mobile device database 807, and/or an account database 808.
In many embodiments, communication system 801 can at least partially perform block 701 (
In a number of embodiments, account information system 802 can at least partially perform block 702 (
In several embodiments, device information system 803 can at least partially perform block 703 (
In a number of embodiments, risk assessment system 804 can at least partially perform block 706 (
In several embodiments, verification system 805 can at least partially perform block 707 (
In a number of embodiments, provisioning system 806 can at least partially perform block 708 (
In several embodiments, mobile device database 807 can information about mobile devices (e.g., mobile device 120 (
In a number of embodiments, account database 808 can include account information, such as the information generated in block 702 (
Turning ahead in the drawings,
Referring to
In a number of embodiments, method 900 also can include a block 902 of sending an inquiry to a risk determination system to authenticate the provisioning of the account to the mobile wallet. The risk determination system can be similar or identical to risk determination system 170 (
In many embodiments, the account information can include information about the account that the user (e.g., 110 (
In various embodiments, the device information can include information about the mobile device (e.g., 120 (
In some embodiments, the risk determination system can generate a fraud risk level by applying business rules and one or more statistical modeling techniques to at least a portion of: (a) an ownership correlation between device ownership information for the mobile device and account ownership information for the account, (b) device risk information associated with the mobile device, and (c) account risk information associated with the account.
In various embodiments, the device ownership information can include information about the actual owner of the mobile device (e.g., 120 (
In several embodiments, the account ownership information can include information about the actual owner of the account. In some embodiments, the account ownership information can be determined by the risk determination system based on at least one of: (1) at least a portion of the account information, or (b) the risk determination system querying at least one of: (i) an account owner elements database in the risk determination system, or (ii) a financial institution that maintains the account.
In some embodiments, the ownership correlation can be based on a determination of whether the actual owner of the mobile device (e.g., 120 (
In many embodiments, the device risk information can include information about known risks or historical negative events that involved the mobile device (e.g., 120 (
In several embodiments, the account risk information can include information about known risks or historical negative events that involved the account and/or the account owner. In some embodiments, the account risk information can be determined by the risk determination system querying one or more databases in the risk determination system that aggregate negative account events from multiple financial institutions.
In various embodiments, the business rules can define one or more fraud risks based on at least a portion of the ownership correlation, the device risk information, and the account risk information. For example, a business rule can be that the owner (or authorized user) of the mobile device (e.g., 120 (
In some embodiments, the one or more one or more statistical modeling techniques can include logistic regression. In many embodiments, machine algorithms can identify patterns that indicate likely fraud, and use those patterns to detect when a provisioning request likely is fraudulent. For example, the machine algorithms can “learn” that, when the user (e.g., 110 (
In many embodiments, the business rules and/or the one or more statistical modeling techniques can use various pieces of information as inputs, such as the ownership correlation, the device risk information, the account risk information, and/or other information obtained by or determined by the risk determination system (e.g., 170 (
In a number of embodiments, the business rules and/or one or more statistical modeling techniques can be applied to some, but not all of the information listed above. In other embodiments, all of the information listed above can be used as inputs to the business rules and/or one or more statistical modeling techniques. In some embodiments, the business rules and/or one or more statistical modeling techniques can be performed in a step-wise fashion on various different inputs. In one example, the business rules can be used on certain types of information and the statistical modeling techniques can be used on different types of information. In many embodiments, the inputs can be weighted in the machine algorithms, such that certain pieces of information have a greater effect on the output than other pieces of information. In some embodiments, the risk determination performed by the risk determination system (e.g., 170 (
In several embodiments, the business rules and/or one or more statistical modeling techniques can generate as output one or more pieces of information, which can, in some embodiments, include a fraud risk level. In many embodiments, the fraud risk level can be represented by a risk score, such as numeric score, an alphabetical score, a color score (e.g., green for low risk, yellow for medium risk, or red for high risk), or another suitable type of score. In some embodiments, a low fraud risk level can indicate that no negative or suspicious events were associated with the account, the mobile device (e.g., 120 (
In some embodiments, the outputs of the business rules and/or one or more statistical modeling techniques can include additional information to explain the reason for the risk score, such as factors that were relevant to generating the risk score, raw data that was relevant in generating the risk score, the results of execution of one or more business rules that resulted in the risk score, the results of the machine algorithm that resulted in the risk score, or other information that resulted in the risk score, such as an identification of the portions of the device ownership information that were relevant to determining the risk score, the account ownership information, the device risk information, the account risk information, and/or the ownership correlation.
In some embodiments, the risk determination system (e.g., 170 (
In a number of embodiments, the risk determination system (e.g., 170 (
In several embodiments, method 900 additionally can include a block 903 of receiving from the risk determination system a response based on the fraud risk level. In many embodiments, the first response can be received directly from the risk determination system. In other embodiments, the first response can be received from the risk determination system through at least one of the financial institution that maintains the account or the mobile network operator that provides mobile network services for the mobile device. In many embodiments, the response can include a risk score, as explained above, and in some embodiments, can include one or more factors that indicate reasons for the risk score.
In a number of embodiments, method 900 further can include a block 904 of determining whether to proceed with the provisioning of the account to the mobile wallet based at least in part on the response received from the risk determination system. In many embodiments, if the fraud risk level is low, the determination can be made to proceed with the provisioning of the account to the mobile wallet; if the fraud risk level is medium, the determination can be made to proceed with performing the additional verification; and if the fraud risk level is high, the determination can be made to block the provisioning request. In some embodiments, the determination cab be made to perform the additional verification after receiving a certain type of response, such as a medium fraud risk level response, such as if the out-of-band verification was not performed by the risk determination system (e.g., 170 (
In several embodiments, method 900 additionally can include a block 905 of providing a token to the provider in response to the request to perform the provisioning of the account to the mobile wallet when the fraud risk level is below a predetermined threshold. For example, the provisioning can proceed if the fraud risk level is determined to be low and below the predetermined threshold of medium risk. In other embodiments, other suitable predetermined thresholds can be used. In several embodiments, when the fraud risk level is below a predetermined threshold, the token can be generated, such as by using conventional methods. In various embodiments, the token can be linked to the account within the token service provider (e.g., 150 (
In many embodiments, the provider can send to the mobile device information about the provisioning of the account to the mobile wallet, and the mobile wallet can update a user interface display on the mobile device based on the information about the provisioning of the account to the mobile wallet. The user interface display on the mobile device can be similar or identical to user interface display 600 (
Turning ahead in the drawings,
In several embodiments, token service provider 150 can include a communication system 1001, a risk assessment system 1002, a token management system 1003, and/or a token database 1004.
In many embodiments, communication system 1001 can at least partially perform block 901 (
In a number of embodiments, risk assessment system 1002 can at least partially perform block 904 (
In several embodiments, token management system 1003 can at least partially perform block 905 (
In a number of embodiments, token database 1004 can store the tokens generated and/or provided by token service provider 150, which can be used by token management system 1003.
Turning ahead in the drawings,
Continuing with
As used herein, “processor” and/or “processing module” means any type of computational circuit, such as but not limited to a microprocessor, a microcontroller, a controller, a complex instruction set computing (CISC) microprocessor, a reduced instruction set computing (RISC) microprocessor, a very long instruction word (VLIW) microprocessor, a graphics processor, a digital signal processor, or any other type of processor or processing circuit capable of performing the desired functions. In some examples, the one or more processors of the various embodiments disclosed herein can comprise CPU 1210.
In the depicted embodiment of
In some embodiments, network adapter 1220 can comprise and/or be implemented as a WNIC (wireless network interface controller) card (not shown) plugged or coupled to an expansion port (not shown) in computer system 1100 (
Although many other components of computer system 1100 (
When computer system 1100 in
Although computer system 1100 is illustrated as a desktop computer in
Although authentication and fraud prevention in provisioning a mobile wallet has been described with reference to specific embodiments, it will be understood by those skilled in the art that various changes may be made without departing from the spirit or scope of the disclosure. Accordingly, the disclosure of embodiments is intended to be illustrative of the scope of the disclosure and is not intended to be limiting. It is intended that the scope of the disclosure shall be limited only to the extent required by the appended claims. For example, to one of ordinary skill in the art, it will be readily apparent that any element of
Replacement of one or more claimed elements constitutes reconstruction and not repair. Additionally, benefits, other advantages, and solutions to problems have been described with regard to specific embodiments. The benefits, advantages, solutions to problems, and any element or elements that may cause any benefit, advantage, or solution to occur or become more pronounced, however, are not to be construed as critical, required, or essential features or elements of any or all of the claims, unless such benefits, advantages, solutions, or elements are stated in such claim.
Moreover, embodiments and limitations disclosed herein are not dedicated to the public under the doctrine of dedication if the embodiments and/or limitations: (1) are not expressly claimed in the claims; and (2) are or are potentially equivalents of express elements and/or limitations in the claims under the doctrine of equivalents.
This application claims the benefit of U.S. Provisional Application No. 62/396,684, filed Sep. 19, 2016. U.S. Provisional Application No. 62/396,684 is incorporated herein by reference in its entirety.
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