An entity might enter into a risk relationship with an enterprise (e.g., as a form of risk management). For example, a small business owner might purchase an insurance policy from an insurer (e.g., workers' compensation, automobile liability, automobile property damage, general liability insurance, etc.) in connection with one or more employees, buildings, etc. Note that a risk relationship may be associated with attribute values (e.g., payroll amounts, employee job classifications, etc.) that an enterprise will evaluate to determine a resource value, such as an insurance premium. Entering this type of information, however, can be a time consuming, difficult, and error prone task for a small business owner. Further note that a small business owner might have already provided some or all of these attributes via one or more business applications (e.g., an accounting application, a payroll application, and/or a human resource application).
It would be desirable to provide systems and methods to facilitate performance of a resource value calculation and finalization process for a potential risk relationship an efficient and accurate fashion.
According to some embodiments, systems, methods, apparatus, computer program code and means are provided with an automated risk relationship finalization computer server associated with an enterprise. An automated potential risk relationship platform may ingest potential risk relationship data, from a remote partner platform, associated with an entity and including an entity identifier. The system may supplement the potential risk relationship data with third-party data received from a remote third-party platform and determine that the supplemented potential risk relationship data qualifies for a resource calculation process. If the supplemented potential risk relationship data qualifies for the resource calculation process, the system may then automatically calculate a resource value for the entity based on the supplemented potential risk relationship data and transmit an indication of the calculated resource value to the partner platform. The automated risk relationship finalization computer server may receive an indication that the entity requested that a finalization process be executed and, responsive to the received indication, execute the finalization process in accordance with the supplemented potential risk relationship data and the calculated resource value.
Some embodiments comprise: means for ingesting, at an automated potential risk relationship platform from a remote partner platform, potential risk relationship data associated with an entity including an entity identifier; means for supplementing the potential risk relationship data with third-party data received from a remote third-party platform; means for determining that the supplemented potential risk relationship data qualifies for a resource calculation process; if the supplemented potential risk relationship data qualifies for the resource calculation process, means for automatically calculating a resource value for the entity based on the supplemented potential risk relationship data; means for transmitting an indication of the calculated resource value to the partner platform; means for receiving, at the automated risk relationship finalization computer server, an indication that the entity requested that a finalization process be executed; and, responsive to the received indication, means for executing the finalization process in accordance with the supplemented potential risk relationship data and the calculated resource value.
In some embodiments, a communication device associated with an automated risk relationship finalization computer server exchanges information with remote devices in connection with an interactive graphical user interface. The information may be exchanged, for example, via public and/or proprietary communication networks.
A technical effect of some embodiments of the invention is an improved and computerized way to facilitate performance of a resource value calculation and finalization process for a potential risk relationship an efficient and accurate fashion. With these and other advantages and features that will become hereinafter apparent, a more complete understanding of the nature of the invention can be obtained by referring to the following detailed description and to the drawings appended hereto.
The present invention provides significant technical improvements to facilitate electronic messaging and dynamic data processing. The present invention is directed to more than merely a computer implementation of a routine or conventional activity previously known in the industry as it significantly advances the technical efficiency, access and/or accuracy of communications between devices by implementing a specific new method and system as defined herein. The present invention is a specific advancement in the area of electronic record attribute update, utilization, and/or analysis by providing benefits in data accuracy, data availability, data comprehension, data analysis, and data integrity and such advances are not merely a longstanding commercial practice. The present invention provides improvement beyond a mere generic computer implementation as it involves the processing and conversion of significant amounts of data in a new beneficial manner as well as the interaction of a variety of specialized client and/or third-party systems, networks, and subsystems. For example, in the present invention information may be processed, updated, and analyzed via an automated potential risk relationship platform and/or an automated risk relationship finalization computer server to accurately improve the exchange of information, thus improving the overall efficiency of the system associated with message storage requirements and/or bandwidth considerations (e.g., by reducing the number of messages that need to be transmitted via a network, by improving response times, by automatically ingesting and combining information, and/or by creating more complete and/or accurate relationship decisions). Moreover, embodiments associated with collecting accurate information might further improve risk values, resource values, allocations of resources, electronic record processing decisions, etc.
Note that a risk relationship may be associated with attribute values (e.g., payroll amounts, employee job classifications, etc.) that an enterprise will evaluate to determine a resource value, such as an insurance premium. Entering this type of information, however, can be a time consuming, difficult, and error prone task for a small business owner. To address this issue,
The potential risk relationship platform 180 may also exchange information with a remote operator or administrator device 190 (e.g., via a firewall). According to some embodiments, an interactive graphical user interface engine of the potential risk relationship platform 180 (and, in some cases, third-party data) may facilitate document creation, decisions, predictions, and/or the display of summary results via one or more remote administrator displays or portals (e.g., to gather additional information about potential customer). An ingestion engine 188 may process information about an entity 130 received via the partner platform 120 (e.g., a cloud-based accounting program). A finalization engine 186 may establish an actual risk relationship for the entity. After a review of the appropriate information, the potential risk relationship platform 180 may adjust data in the potential risk relationship data store 110, automatically create a new potential risk relationship offer or agreement, generate electronic messages or calendar events, etc. Note that the potential risk relationship platform 180 and/or any of the other devices and methods described herein might be associated with a third party, such as company that performs a service for an enterprise.
The potential risk relationship platform 180 and/or the other elements of the system 100 might be, for example, associated with a Personal Computer (“PC”), laptop computer, smartphone, an enterprise server, a server farm, and/or a database or similar storage devices. According to some embodiments, an “automated” potential risk relationship platform 180 (and/or other elements of the system 100) may facilitate ingesting and finalizing electronic records in the potential risk relationship data store 110. As used herein, the term “automated” may refer to, for example, actions that can be performed with little (or no) intervention by a human.
As used herein, devices, including those associated with the potential risk relationship platform 180 and any other device described herein may exchange information via any communication network which may be one or more of a Local Area Network (“LAN”), a Metropolitan Area Network (“MAN”), a Wide Area Network (“WAN”), a proprietary network, a Public Switched Telephone Network (“PSTN”), a Wireless Application Protocol (“WAP”) network, a BLUETOOTH™ network, a wireless LAN network, and/or an Internet Protocol (“IP”) network such as the Internet, an intranet, or an extranet. Note that any devices described herein may communicate via one or more such communication networks.
The potential risk relationship platform 180 may store information into and/or retrieve information from the potential risk relationship data store 110. The potential risk relationship data store 110 might, for example, store electronic records representing a plurality of risk relationships, each electronic record having a set of attribute values. The potential risk relationship data store 110 may also contain information about prior and current interactions with parties, including those associated with various partner platforms 120 and remote devices 180. The potential risk relationship data store 110 may be locally stored or reside remote from the potential risk relationship platform 180. As will be described further below, the potential risk relationship data store 110 may be used by the potential risk relationship platform 180 in connection with an interactive user interface to update electronic records. Although a single potential risk relationship platform 180 is shown in
Note that the system 100 of
The method 200 may, in some embodiments, utilize an automated risk relationship finalization computer server associated with an enterprise (e.g., an insurance company). In particular, at S210 an automated potential risk relationship platform may ingest, from a remote partner platform, potential risk relationship data associated with an entity including an entity identifier. According to some embodiments, the potential risk relationship is associated with an insurance policy and the resource value is associated with an insurance premium amount. Moreover, the entity may comprise a small business owner and the insurance policy might be associated workers' compensation insurance, a business owner's insurance policy, general liability insurance, automotive insurance, etc. The partner platform might be associated with, for example, a payroll application, an accounting application, a human resource application, a tax preparation application, an Enterprise Resource Management System (“ERMS”) application, etc.
At S220, the system may supplement the potential risk relationship data with third-party data received from a remote third-party platform. The third-party data might be associated with, for example, governmental data (e.g., a department of motor vehicles), credit score company data, map-based geographic data, internal data associated with the enterprise, etc. The supplemented potential risk relationship data might include, for example, a business name, a business address, an industry code, a business age, a number of employees, an amount of sales, a payroll value, a number of square feet associated with business building, a building type, a business communication address (e.g., email address, telephone number, or postal address), etc. Note that the ingested potential risk relationship data and/or supplemented potential risk relationship data might be dynamically adjusted to take into account the types of data (and/or the quality of data) available from various sources (e.g., from remote partner platforms and/or third-party platforms).
At S230, the system may determine that the supplemented potential risk relationship data qualifies for a resource calculation process. According to some embodiments, the resource calculation process is further based on a risk attribute filter associated with the entity (e.g., a set of small business “risk attributes” generated by an insurance company). Note that qualification for the resource calculation process might include, for example: determining if the entity is a current customer of the enterprise; determining if the enterprise is interested in the potential risk relationship; a type of insurance; a business classification algorithm, etc.
If the supplemented potential risk relationship data qualifies for the resource calculation process, the system may automatically calculate a resource value for the entity based on the supplemented potential risk relationship data at S240. The system may then transmit an indication of the calculated resource value to the partner platform at S250. According to some embodiments, an automated potential risk relationship platform may be configured to perform steps S210 through S250 in a relatively short period of time (e.g., within ten seconds). At S260, the automated risk relationship finalization computer server may receive an indication that the entity requested that a finalization process be executed. The indication might be received by the automated risk associated finalization computer server via the partner platform, a remote device associated with the entity, an agency platform, a web page, a telephone call, etc.
Responsive to the received indication, at S270 the system may execute the finalization process in accordance with the supplemented potential risk relationship data and the calculated resource value. The finalization process might include, for example: receiving from the entity adjustments to the supplemented potential risk relationship data; re-calculating the insurance premium amount based on the adjustment; issuing an insurance policy in accordance with the re-calculated insurance premium amount, etc.
In some embodiments, a communication port coupled to the automated risk relationship finalization computer server may facilitate an exchange of data with a remote administrator platform to support a potential risk relationship interface display via a distributed communication network. Moreover, a potential risk relationship data store, coupled to the automated risk relationship finalization computer server, may contain electronic records associated with the entity, each electronic record including an electronic record identifier and a set of attribute values including the calculated resource value.
According to some embodiments, the “potential risk relationships” are associated with potential insurance policies and/or insurance premium quotes (e.g., bindable, non-bindable, estimated, etc.) and at least some attribute and resource values are associated with insurance premiums. For example,
In this way, the full buy process 480 may provide a small commercial insurance provider's ability to issue a bindable quote directly with a small business owner. The first look platform 410 may be provide an ability to externalize the full buy process 480 capabilities via a partner's site to produce a bindable quote and issue an insurance policy. The bindable quote may be produced, according to some embodiments, using data supplied by a partner, third party data, and/or internal data and services. According to some embodiments, product offerings, limits, and underwriting questions may be defaulted so that a small business owner does not need to input data to produce a bindable quote. The underlining services from the full buy process 480 may be enablers, according to some embodiment, to a payroll channel via the first look platform 410 (e.g., as described with respect to
Consider a business owner who might be interested in purchasing workers' compensation insurance (and who provides payroll data to a partner platform). In this case, the process flow 500 may enable first look abilities and take advantage of a mature payroll distribution channel with potential partners (e.g., payroll software bureaus) and increase access to workers' compensation premiums in a payroll channel. Moreover, embodiments may improve the availability of credible data (e.g., wages, Full-Time Equivalent (“FTE”) information, etc.) for product and/or coverage definition, rating, pricing, etc.
The process flow 500 may implement shared capabilities such that aspects of a full buy process may be leveraged by a first look process. The capabilities may include, for example, underwriting questions, a workers' compensation bindable quote, a business owners policy bindable quote, workers' compensation issuance, business owner's insurance policy issuance, etc. In addition, service integrations might utilize small business owner scores, existing customer clearance data, catastrophe and terrorism holds, etc.
At 640, the enterprise presents the quote to the potential customer via the partner platform (e.g., as described in connection with
An offer presentation process 750 may then present one of several different types of offers to the business owner.
For example, if there is not enough data for an accurate quote (but the enterprise does have an appetite for that type of business) an estimated quote may be provided. If there is enough data to generate an accurate quote but information does not qualify for a bindable quote (e.g., due to poor risk filter attributes), a predicted premium might be displayed along with an indication that further questions need to be answered. If there is enough data to generate a quote and the information qualifies for a bindable quote, a price page may be displayed with the bindable quote. Responsive to the presentation of the offer, the customer may take a specific action (e.g., by clicking on an icon) which may result in pre-filling data on a quote platform 760, pursuit of the non-bindable quote 770, or the display of the price page including the bindable insurance premium value 780.
For example,
Thus, the small business owner may land on the quote page 1000 with the quote generated via a first look process populated in a quoting platform (e.g., which may be co-branded with a partner's logo). The small business owner can edit the quote and an alert message may be shown above the price (e.g., near the “Review” icon 1030). Assumed/defaulted information can be provided in a workers' compensation summary section (not illustrated in
The embodiments described herein may be implemented using any number of different hardware configurations. For example,
The processor 1610 also communicates with a storage device 1630. The storage device 1630 may comprise any appropriate information storage device, including combinations of magnetic storage devices (e.g., a hard disk drive), optical storage devices, mobile telephones, and/or semiconductor memory devices. The storage device 1630 stores a program 1615 and/or a risk evaluation tool or application for controlling the processor 1610. The processor 1610 performs instructions of the program 1615, and thereby operates in accordance with any of the embodiments described herein. For example, the processor 1610 may ingest potential risk relationship data, from a remote partner platform, associated with an entity and including an entity identifier. The processor 1610 may supplement the potential risk relationship data with third-party data received from a remote third-party platform and determine that the supplemented potential risk relationship data qualifies for a resource calculation process. If the supplemented potential risk relationship data qualifies for the resource calculation process, the processor 1610 may then automatically calculate a resource value for the entity based on the supplemented potential risk relationship data and transmit an indication of the calculated resource value to the partner platform. The processor 1610 may receive an indication that the entity requested that a finalization process be executed and, responsive to the received indication, execute the finalization process in accordance with the supplemented potential risk relationship data and the calculated resource value.
The program 1615 may be stored in a compressed, uncompiled and/or encrypted format. The program 1615 may furthermore include other program elements, such as an operating system, a database management system, and/or device drivers used by the processor 1610 to interface with peripheral devices.
As used herein, information may be “received” by or “transmitted” to, for example: (i) the automated risk relationship finalization computer server 1600 from another device; or (ii) a software application or module within the automated risk relationship finalization computer server 1600 from another software application, module, or any other source.
In some embodiments (such as shown in
Referring to
The policy identifier 1702 may be, for example, a unique alphanumeric code identifying an insurance policy (e.g., workers' compensation, automobile liability, automobile property damage, general liability insurance, property insurance, casualty insurance, group benefit insurance, etc.) for an entity identified by the business name 1704. The partner identifier 1706 may identify the business application that triggered an insurance offer associated with the quote identifier 1708. The premium 1710 may comprise a dollar amount associated with the quote (and may or may not be bindable). The status 1712 might indicate that the quote was issued by the insurance company, was declined by the small business owner, is still pending (or expired), etc.
Thus, embodiments of the present invention may provide an ability to externalize full buy capabilities via a partner's site to produce a bindable quote and issue an insurance policy. The bindable quote may be produced using data supplied by the partner, third-party data and internal insurance company data/services. Product offerings, limits and underwriting questions may be defaulted so that a small business owner does not need to input any data in order to produce a bindable quote.
The following illustrates various additional embodiments of the invention. These do not constitute a definition of all possible embodiments, and those skilled in the art will understand that the present invention is applicable to many other embodiments. Further, although the following embodiments are briefly described for clarity, those skilled in the art will understand how to make any changes, if necessary, to the above-described apparatus and methods to accommodate these and other embodiments and applications.
Although specific hardware and data configurations have been described herein, note that any number of other configurations may be provided in accordance with embodiments of the present invention (e.g., some of the information associated with the displays described herein might be implemented as a virtual or augmented reality display and/or the databases described herein may be combined or stored in external systems). Moreover, although embodiments have been described with respect to particular types of insurance policies, embodiments may instead be associated with other types of insurance policies in additional to and/or instead of the policies described herein (e.g., automobile insurance policies, health plans, etc.). Similarly, although certain attributes were described in connection some embodiments herein, other types of attributes might be used instead. Still further, the displays and devices illustrated herein are only provided as examples, and embodiments may be associated with any other types of user interfaces. For example,
The present invention has been described in terms of several embodiments solely for the purpose of illustration. Persons skilled in the art will recognize from this description that the invention is not limited to the embodiments described, but may be practiced with modifications and alterations limited only by the spirit and scope of the appended claims.
The present application claims the benefit of U.S. Provisional Patent Application No. 62/829,915 entitled “AUTOMATED POTENTIAL RISK RELATIONSHIP INITIAL REVIEW AND FINALIZATION VIA PARTNER PLATFORM” and filed Apr. 5, 2019.
Number | Date | Country | |
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62829915 | Apr 2019 | US |