Beverage dispensing systems aid beverage serving establishments in providing efficient, accurate beverage service to patrons. At some establishments, patrons order complex beverages that require multiple and sometimes expensive ingredients. Servers and bartenders are supposed to dispense these beverages according to a known recipe or pouring protocol. Oftentimes, servers and bartenders make mistakes in dispensing or mixing beverages, which results in waste and reduces the quality of the dispensed beverage and patron satisfaction. Further, bartenders oftentimes are busy with bar patrons, but are also required to prepare beverages for servers' patrons. Bartenders may delay in preparing the beverages for the servers' patrons, which causes frustration to both the servers and the patrons.
These accuracy and timeliness issues become especially concerning when alcoholic beverages are served. Alcohol is relatively expensive and owners of establishments serving alcoholic beverages generate high revenues from serving these beverages, making accuracy a critical component to making patrons happy and maintaining business. Further, because there is strong competition patrons are likely to stop patronizing a business if the alcoholic beverage quality is low and if there is significant delay is receiving ordered beverages. These issues result is loss of revenue for the owners. Owners would benefit greatly from beverage dispensing systems and methods that help servers and bartenders increase accuracy and timeliness and reduce costs associated with serving alcoholic beverages.
The present description describes examples of beverage dispensing systems and methods, the use of which may help overcome problems and limitations of the prior art.
In an embodiment, a beverage dispensing system comprises a point of sale and a beverage dispenser that is electrically coupled to the point of sale. The point of sale has an input module, a beverage selection module, and a dispensing module. The input module includes a user interface that is configured to receive a user identification and data including a beverage selection. The beverage selection module receives data from the input module that includes the beverage selection and identifies at least one ingredient, and additional ingredients, if included, in the beverage selection. The dispensing module receives data from at least one of the input module and the beverage selection module that includes the beverage selection and the ingredient(s). The dispensing module also generates a beverage dispensing instruction that is based at least in part on the beverage selection and the at least one ingredient. The dispensing element receives data from the dispensing module that includes the beverage dispensing instruction and dispenses a beverage according to the beverage dispensing instruction.
In another embodiment, a beverage dispensing system comprises a user interface, a processor electrically coupled to the user interface, and a beverage dispenser electrically coupled to the processor. The user interface is configured to receive data from a user that relates to one or more beverage selections. The processor is configured to: receive data relating to the beverage selection(s); identify one or more ingredients in the beverage selection(s); and generate a beverage instruction based at least in part on the beverage selection(s) and the ingredient(s). The beverage instruction includes data that relates to the quantity of the ingredient(s) and the manner in which the ingredient(s) are dispensed. The beverage dispenser is configured to receive data that includes the beverage instruction and dispense a beverage according to the beverage instruction.
In yet another embodiment, a method of dispensing a beverage comprises: receiving a beverage selection from a user interface; identifying at least one ingredient in the beverage selection; generating a beverage instruction based at least in part on the at least one beverage selection and the at least one ingredient; creating a beverage according to the beverage instruction; and dispensing the beverage from a beverage dispenser electrically coupled to the user interface. The beverage instruction includes data relating to a quantity of the at least one ingredient and the manner in which the at least one ingredient is to be dispensed.
The point of sale 102 shown in
In some embodiments, the beverage dispensing system 100 includes a control board (not shown) that interprets data 114, 116 received at the user interface 112 and sends the data 114, 116 through the point of sale 102 to the dispensing system 104. The control board may mimic a scanned keypad matrix or direct serial/USB/Ethernet or other communication scheme to effect communication between the user interface 112 and the beverage dispenser 104. Any information relating to the user's beverage selection 118 and the user interface 112 is stored either on the touch screen itself or in flash memory on the control board and is user programmable, if desired.
Referring again to
The user also enters a beverage selection 118 into the beverage dispensing system 100 either after an authorized user identification 116 is entered by the user or simultaneously with the user identification 116, depending on the configuration of the beverage dispensing system 100. The beverage selection 118 may include one or more beverages including sodas, juices, beer, cocktails, and the like. For example, the user is a server that would like to request three drinks for a group of patrons. The server enters an authorized user identification 116 and then enters the names of each of the selected drinks into the user interface 112. Any additional information also may be included in the server's request, such as if one of the patrons requested extra garnish or custom features of the beverage selection 118.
The point of sale 102 may include an optional tracking module 122 that tracks a user's activity on and/or the general functionality of the beverage dispensing system 100 along with a historical record of user actions and beverages dispensed. The tracking module 122 may log each time an authorized user gains access to the beverage dispensing system 100 and may log the type and quantity of various beverage selections 118. Some beverage dispensing systems 100 have a data store or other type of memory into which the data tracked by the tracking module 122 is stored. This information is used to monitor users' interactions with the beverage dispensing system 100, to track the types of beverages 118 ordered, and to monitor inventory levels of ingredients based on the type and quantity of the beverages 118 that are dispensed from the beverage dispensing system 100. Although some example uses for the tracking module 122 have been discussed here, any suitable use or ability to monitor or track any aspects of the beverage dispensing system 100 may be included.
The beverage selection module 108 receives data from the input module 106 including the beverage selection 124 from the input module 106 and identifies one or more ingredient(s) 126 that is in the beverage selection 124. Some beverage selections include multiple ingredients. For example, the beverage selection 118 is a gin and tonic cocktail entered by a user at the user interface 112. The gin and tonic cocktail includes two ingredients: gin and tonic water, which are identified by the beverage selection module 108. The dispensing module 110 receives data including the beverage selection 126 and the ingredients 128, 134 from one or both of the input module 106 and the beverage selection module 108. In some examples, the dispensing module 110 receives the beverage selection 126 and the ingredients 128, 134 from the beverage selection module 108. In other examples, the beverage selection module 108 receives the beverage selection 130, 136 from the input module 106 and the ingredients 128, 134 from the beverage selection module 108.
The dispensing module 110 generates a beverage dispensing instruction 130 that is based at least in part on the beverage selection 126 and the ingredients 128, 134, as shown in
In the gin and tonic example, the dispensing module 110 receives data that identifies the beverage selection 126 as a gin and tonic and also data that describes that the gin and tonic 126 includes the first ingredient of gin 128 and the second ingredient 134 of tonic water. The dispensing module 110 creates the beverage instruction 130 that includes the beverage selection 126, gin and tonic, the two ingredients 128, 134, gin and tonic water, and a recipe 132 for mixing the gin and tonic. The recipe 132 includes information such as how to mix the gin and the tonic water together, what type of glass to use for serving the gin and tonic, and to include a lime as a garnish. The beverage instruction 130 is sent to the beverage dispenser 104 that mixes and dispenses the gin and tonic. Some configurations of the beverage dispensing system 100 automatically send the beverage dispensing instruction 130 to the dispensing module 110 and others require a user-initiated prompt or other menu selection. Further, some configurations of the beverage dispensing system 100 have a beverage dispenser 104 that automatically dispenses the beverage according to the beverage dispensing instruction 130, while other configurations require or offer the option for the user to confirm this step before dispensing the beverage.
The beverage dispenser 104 is any suitable dispensing element and may be wired or wirelessly coupled to the point of sale 102 and may be positioned remotely from the point of sale 102 or may be integral with the point of sale 102. The beverage dispenser 104 handles all necessary liquid pumping/line switching tasks in order to dispense the beverage selection 118. It may include a series of containers 136 and hoses 138 from which ingredients 128, 134 for the beverages are dispensed. In some examples, the beverage dispenser 104 is a computerized liquor control system (CLCS), such as the Self-Service Cocktail Station available from Easybar, which includes various containers, tubing, sheet metal, and dispensing nozzles from which beverage ingredients are dispensed.
Some CLCSs have a computing element that receives the beverage dispensing instruction 130 from the point-of-sale 102. The CLCS dispenses the quantity of various ingredients 128, 134 for a beverage selection 118 in the manner in which the ingredients 128, 134 are directed to be dispensed according to the recipe 132. The ingredients 128, 134 are dispensed into a mixing unit 140 and properly mixed together. The mixing unit 140 dispenses the beverage selection 118 into a glass 142 or other container for delivery to the patron. Although the mixing unit 140 is shown in
As shown in
When a user selects a “dual” 210, two ingredients are selected and the beverage dispenser 104 (
Cocktails are often the most complex beverages to mix.
Once the user has selected the cocktail option 212 and entered the first letter of the name of the desired cocktail from the first cocktail selection menu 214, the second cocktail menu 216 appears, as shown in
Various additional features may be included in the menus similar to those shown in
An optional final approval menu may be presented to the user once the beverage dispensing system has completed all of its tasks associated with dispensing the beverage that presents final tasks for the user to verify that the beverage is dispensed in the appropriate fashion. The final approval menu may serve as a quality control mechanism and may track the number of times that the user rejects the beverage dispensed by the beverage dispensing system and prompts the user for a reason why the beverage has been rejected. A special instruction menu may be added to any of the above menus so that the user may enter special instructions for dispensing the beverage at any step along this process, such as a patron request for something like additional garnish or extra ice.
Many of the features of the beverage dispensing systems described above include computing elements, such as servers, processors, and the like. A person skilled in the art will appreciate that software, firmware, or some combination thereof may be used to perform one or more of the functions of the beverage dispensing system. For example, software and/or firmware may be used to present menus to the user at the user interface. Further, software and/or firmware, may be included in a processor that performs the functions of one or more of the input module, the beverage selection module, and the dispensing module described above. Lastly, software and/or firmware also may perform or control some portion of the various liquid pumping/line switching tasks of the beverage dispenser.
The beverage dispensing system simplifies dispensing beverages, especially complex cocktails. It reduces the need for skilled bartenders and reduces the amount of mistakes made by bartenders or other pourers. Further, it reduces the amount of time that is required to dispense a complex beverage, like a cocktail. Those skilled in the art will appreciate that the disclosed beverage dispensing system provides additional benefits that are not described in this disclosure.
Thus, although there has been described to this point a particular embodiment for a method and apparatus for beverage dispensing systems, it is not intended that such specific references be considered as limitations upon the scope of this invention except in-so-far as set forth in the following claims.
This application claims the benefit of co-pending U.S. Provisional Patent Application No. 61/542,701, filed Oct. 3, 2011, entitled, “Beverage Dispensing Systems and Methods,” the contents of which are hereby incorporated by reference. This application is related to U.S. patent application Ser. No. ______, entitled, “Beverage Dispensing Systems and Methods,” filed on ______, the teachings of which are incorporated herein by reference.
Number | Date | Country | |
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61542701 | Oct 2011 | US |