The present disclosure of various embodiments generally relates to a building system having elevator system and its operation. More specifically, the various embodiments described herein relate to a building system providing improved passenger comfort and confidence when using an elevator, and a method of controlling the operation of such a building system.
Multi-story residential and commercial buildings often have elevator systems to transport users (e. g., tenants and visitors) from a boarding floor to a destination floor. Elevator systems and elevator control technologies implemented therein are generally known. Some of these buildings may further have a physical building control system to allow only authorized users access the building and/or areas within the building. Upon a user presenting some form of credential (e. g., key, optical code (e. g., barcode, QR code), RFID badge or biometric feature), a physical building control system releases or unlocks a physical barrier (e. g., a gate, door, or turnstile) to grant access to the authorized user. US 9,077,716 describes a building control system, in which a mobile electronic device communicates with an electronic door lock by means of a Bluetooth or WLAN radio link, and with a web server by means of a WAN (Wide Area Network) radio link to open the electronic lock. For example, one of these building control systems may be configured to automatically enter an elevator call for the authorized user based on a default destination stored in a user profile.
In addition to providing transportation and physical access control, building owners and/or building operators (building management) provide for a safe and clean environment within buildings. Of particular concern are operating panels and push buttons users must touch to request a building service, such as an elevator trip. Users may worry that these panels and buttons contribute to the spreading of bacteria and/or viruses to healthy users. To address such concerns, building management may enhance its cleaning and disinfection efforts.
Such efforts and procedure may increase a user’s confidence when seeking to use a building service. However, some of the mentioned systems using credentials are rather complex, and cleaning and disinfection efforts may still not provide sufficient comfort to users. There is, therefore, a need for a technology that overcomes at least some of these issues.
One aspect of such technology relates to a building system having an elevator system. The building system includes a controller system configured to control the elevator system to move an elevator car between floors of a building, and a registration computer system communicatively coupled to the controller system. The registration computer system is configured to generate an activation code for a user requesting elevator service, to store data associated with the activation code, and to have at least one system component of the registration computer system user-accessibly located in a public zone of the building. The activation code encodes user information including at least one of a user identity, an encryption key and access rights of the user in the building, and is configured to activate, upon being provided to a mobile communications device of the user located in proximity of the at least one system component, a software application installed on and being executable by the mobile communications device. The activated software application is configured to generate a graphical user interface on a display of the mobile communications device, wherein displayed content of the graphical user interface is predetermined solely by the coded user information of the activation code. Further the software application is configured to generate an optical credential upon the user specifying the elevator service, wherein the optical credential includes the user information. The building system includes further a credential acquisition unit communicatively coupled to the controller system and configured to acquire the optical credential from the mobile communications device presented by the user to the credential acquisition unit. The controller system is configured to cause the elevator system to perform the specified elevator service upon determining that the optical credential is valid.
Another aspect relates to method of operating a building system having an elevator system. The building system includes a controller system configured to control the elevator system, a registration computer system communicatively coupled to the controller system, and a credential acquisition unit communicatively coupled to the controller system. According to the method, the registration computer system generates an activation code based on information contained in a user profile stored for the user. The activation code encodes user information including at least one of a user identity, an encryption key and access rights of the user in the building. The activation code is released by the registration computer system to be obtained by a mobile communications device of the user. The obtained activation code activates a software application installed on and being executable by the mobile communications device. The activated software application generates a graphical user interface on a display of the mobile communications device, wherein displayed content of the graphical user interface is predetermined solely by the coded user information of the activation code. The software application further generates and displays an optical credential upon the user specifying an elevator service, wherein the optical credential includes the user information. According to the method, the credential acquisition unit acquires the optical credential from the mobile communications device presented by the user, and the controller system controls the elevator system to perform the specified elevator service upon determining that the optical credential is valid.
The technology described herein allows a user to request an elevator service without having to touch elevator buttons or elevator operating panels. For example, the user can enter an elevator call using the user’s familiar mobile communications device. Any touching for calling the elevator is, therefore, limited to touching the “personal” mobile communications device, and contributes to the user’s confidence when seeking to use an elevator. In addition, the mobile communications device can be operated via a graphical user interface; this facilitates use of the technology described herein because users are usually accustomed to the use of such graphical user interfaces.
In certain embodiments, an optical code and an optical credential are used. The registration computer system releases the activation code, and the credential acquisition unit acquires the optical credential from the mobile communications device presented by the user. In one embodiment, the optical code and the optical credential are displayed as quick response (QR) codes. Users are also accustomed to such optical codes, and, therefore, intuitively know what to do when seeing an optical code, i. e., either scan it with the mobile communications device or present it to an electronic reading device. This facilitates use of the technology described herein.
Further, the activation code generated by the registration computer system includes essentially all information, in particular access rights, that allows the user to enter an elevator call to reach a desired destination in the building. At about the time the activation code is generated based on a user profile, the registration computer system generates the encryption key specifically for the user. The activation code conveys the encryption key to the mobile communications device which then uses it to encode the optical credential. After the optical credential has been read by the credential acquisition device, the encryption key is used by the controller system of the building system to verify the optical credential. This restricts copying of the optical credential and sharing it with other users.
The technology described herein provides further improved security for the building system as a whole in case the activation code and/or the optical credential are subject to unauthorized decoding or decrypting efforts (hacking). Since the encryption key is unique and specific for the user, obtaining the encryption key affects only the hacked activation code or optical credential, but not other codes or credentials. The registration computer system generates a new and independent encryption key for each request of an elevator service.
In addition, the technology described herein provides for an additional level of security for the building system. The validity or expiration of the activation code (i. e., the date/time its validity begins and ends) and the access rights are stored in a data storage device at about the time that the activation code is generated. When a user presents the optical credential, which includes information about the validity and the access rights, the controller system checks if the information from the read optical credential matches the information stored in the data storage device. Only if this is the case, the elevator service is performed.
Moreover, since the activation code essentially conveys all the information to the mobile communications device, the mobile communications device does not require a radio communications link for the purpose of requesting the elevator service. In response to the receipt of the activation code, the graphical user interface of the mobile communications displays the predetermined content, including the optical credential, without obtaining additional information external to the mobile communications device. That is, the technology described herein provides for offline use of the mobile communications device to request an elevator service.
The technology described herein is not limited to a particular elevator control technology. In one embodiment, the controller system is configured to control the elevator system according to an up/down control technology, wherein a first credential acquisition unit is arranged on a building floor to provide for entry of a floor call specifying a travel direction and calling an elevator car to the building floor, and wherein a second credential acquisition unit is arranged in the elevator car to provide for entry of a car call specifying a destination floor. In another embodiment using the up/down control technology, directional push-buttons are arranged on a building floor to provide for entry of a floor call specifying a travel direction and calling an elevator car to the building floor, and the credential acquisition unit is arranged in the elevator car to provide for entry of a car call specifying a destination floor. Alternatively, the controller system is configured to control the elevator system according to a destination call control technology, wherein the credential acquisition unit is arranged on a building floor to provide for entry of a floor call specifying a destination floor and calling an elevator car to the building floor.
Various aspects of the improved technology are described in greater detail below with reference to exemplary embodiments in conjunction with the drawings. In the figures, identical elements have identical reference numerals. In the figures:
Figs. show 5A-5B a second embodiment of a graphical user interface displayed on the user’s mobile communications device for use with an up/down elevator control technology; and
The building system 1 may be configured for a variety of different applications. For example, the building system 1 may include an elevator system to perform an elevator service, e. g. to transport a user 2 from a boarding floor to a destination floor within a building. An elevator controller (ECS) controls the operation of the elevator system according to the control technology implemented in the elevator system. These control technologies are known to the skilled person; they are described herein only to the extent believed to be helpful for understanding the technology described herein.
Referring to the right-hand side of
Referring to the left-hand side of
In addition to the elevator system, the building system 1 may include a physical access control system configured to control whether a user 2 is authorized to access the access-restricted zone 5 and/or to use the elevator service. An access controller (ACS) controls the operation of the access control system. The elevator system and the physical access control system, or their respective functions, may be integrated into a single system. In
The access-restricted zone 5 may be an elevator hall where users 2 can transfer to and from one or more elevator cars 14. In
In the embodiments described herein, the user 2 presents the credential using a mobile communications device 20 carried by the user 2, wherein the credential is represented using an optical code, in particular a quick response (QR) code. The mobile communications device 20 can be configured as a smartphone commonly used, e. g. for making phone calls, accessing the Internet, taking photos, scanning barcodes or QR codes, and executing a variety of other special-purpose software applications (also referred to as “app”). The software application can be a mobile app to be installed by the user 2, e. g., after downloading it from an app store (i. e., a digital distribution platform for computer software); it can also be an offline web application for access via a browser software. The mobile communications device 20 (smartphone) has a camera 19 and display 21 which may be configured as a touchscreen that allows the user 2 to interact with the mobile communications device 20. Once executed by the mobile communications device 20, an app controls the communications device 20 to generate a graphical user interface (also referred to as “GUI”) which is displayed on the display 21. The credential and the app used in connection with the herein described technology are described hereinafter in more detail.
As mentioned above, the building system 1 may be configured to operate according to at least one of the mentioned system implementations and control technologies. Depending on the building system’s configuration, at least one credential acquisition device 9 may be provided on a building floor and/or in an elevator car 14a. The credential acquisition device 9 may be provided instead of the floor terminals 6a, 6b, 8, e. g. at the time of installing the building system 1, or in addition to the floor terminals 6a, 6b, 8, e. g. at the time of installing the building system 1 or at a later time in connection with a modernization of the building system 1. For illustrative purposes,
Referring again to the right-hand side of
Each acquisition device 9 is configured to acquire the optical code displayed on the user’s mobile communications device 20. The acquisition device 9 includes optical sensors, e. g., a sensor array, and a processor that decodes the information contained in the optical code. In one embodiment, the optical code is a QR code and the acquisition device 9 is configured to read the QR code; accordingly, the acquisition device 9 comprises a QR code reader, e. g., commercially available types MX86 or QT660 (Beijing Vguang Technology Co., Ltd., China). In certain embodiments, the acquisition device 9 comprises a logic controller (e. g., UNO-2271G (Advantech Co., Ltd., Taiwan)), and an I/O controller (e. g., ADAM-6060 (Advantech Co., Ltd.)), wherein the QR code reader is connected to the logic controller via a digital interfaces (e. g., a USB interface), and wherein the logic controller is connected to the I/O controller via an Ethernet connection. In one embodiment, if the acquisition device 9 is arranged in the elevator car 14a of the up/down controlled elevator system, the I/O controller may be connected to the car operating panel 10 or a bus connecting to the controller system 18; the I/O controller outputs a signal indicative of the user’s selected destination floor. Correspondingly, if used in a destination call control elevator system, the I/O controller of the acquisition device 9 outputs a signal indicative of the boarding floor and the destination floor. It is contemplated that other implementations with or without an I/O controller or a logic controller, and with components from other manufactures may be used. Further, it is contemplated that decoding of the QR code may be performed by the acquisition device 9 and/or by the controller system 18.
In the embodiment of
At least one system component of the registration computer system 4, for example, the user interface 32, is located in the public zone 3 so that it is accessible by the user 2. In one embodiment, at least the user interface 32 may be comprised in a housing to form a lobby terminal configured to be mounted on a lobby floor or to a lobby wall. The lobby terminal may be configured as a self-service terminal allowing the user 2 to self-register. In another embodiment, at least the user interface 32 may be provided at a front desk (reception desk) where building personnel (receptionist, security staff) registers the user 2.
The user interface 32 includes, for example, a display device and is configured to display thereon an input mask 34 having a variety of fields 35-41.
As described in more detail below, once the user 2 is registered, the registration computer system 4 generates and outputs an activation code, e. g. via the user interface 32. In the embodiment described herein in more detail, the activation code is displayed as an optical code (e. g., as a QR code) on the user interface 32 (field 41 in
If the activation code is generated in consideration of an expiration time or date, the activation code expires at the expiration time or date specified in the fields 37, 38. After expiration, the activation code can no longer be used. In one embodiment, any activation code stored in the user profile may be marked as invalid. In addition, the app on the mobile communications device 20 is configured to prevent that the activation code is stored on the mobile communications device 20 for potential future use after the set expiration time or date.
In the situation shown in
While certain embodiments of the technology disclosed herein are described with reference to a QR code and a device configured to scan or read the QR code, it is contemplated that another type of optical code may be used as well, for example, a 2D codes (e. g., a stacked 2D code, a DataMatrix code, an Aztec code or a dotcode) or a color code described in WO 2015/049186 A1. Further, it is contemplated that the software app of the mobile communications device 20 may display a static or dynamic optical credential. To display a dynamic optical credential (e. g., a dynamic QR code), the software application generates a new optical credential at a set frequency, e. g., every minute. Such a dynamic optical credential may be used to restrict copying of the optical credential and sharing it with other users.
As mentioned above, the activation code encodes the encryption key, which is a unique system-generated key; i. e., the registration computer system 4 generates the encryption key specifically for the user 2 and the instant elevator service request at about the time of generating the activation code for the user 2. Once it is generated, it is stored in the registration computer system 4 or the data storage device 24 in connection the user profile. The activation code, therefore, provides that the encryption key is conveyed to the mobile communications device 20; with that, the activation code essentially instructs the mobile communications device 20 (or its app) how it must encode the optical credential. According to the technology described herein, the encryption key is then used by the mobile communications device 20 to encode the optical credential. After the optical credential has been read by the credential acquisition device 9, the encryption key is used by the controller system 18 of the building system 1 to verify the optical credential. A validly encrypted optical credential can only be generated by that particular mobile communications device 20. This also restricts copying of the optical credential and sharing it with other users. Further, the technology described herein provides improved security for the building system 1 as a whole in case the activation code and/or the optical credential are subject to hacking. Since the encryption key is unique and specific for the user 2 and the instant service request, obtaining the encryption key affects only the hacked activation code or optical credential, but not other codes or credentials, in particular because the registration computer system generates a new and independent encryption key for each elevator service request.
With the understanding of the basic system components and their functionalities described above with reference to
At a step S2, the user 2 is detected. The user 2 may be detected by the registration computer system 4 when the user 2 at a self-service terminal or a receptionist at a front desk begins interacting with the registration computer systems 4. The self-service terminal, for example, may be in an inactive or stand-by state and become activated by the user 2. The interaction may include, for example, touching the user interface 32 and/or selecting a touch-sensitive field for a new registration or one for a recurring user.
Proceeding to a step S3, it is determined if a new registration is requested. If a new registration is requested, the procedure proceeds along the YES branch to a step S5. A new registration is not necessary if the user 2 is deemed a recurring or known user, i. e., a user 2 that requested elevator service prior to the instant request, e. g., because the user 2 lives or works in the building or is a regular visitor. In this case, the procedure proceeds along the NO branch to a step S4.
At the step S5, a new user profile is created for the user 2. As explained above with reference to the input mask 34 illustrated in
For such a recurring user 2 a user profile may already be stored in the building system 1.
If the user 2 is a recurring user, the user’s existing (stored) user profile is retrieved in the step S4. To enable retrieval of the stored user profile, input of the user’s name or user ID are required. With that information, the registration computer system 4 can search for the user profile.
Proceeding to a step S6, any previously generated activation code and stored in the user profile is reset; it is invalid and may be deleted from the user profile.
At a step S7, which follows the step S5 as well as the step S6, an activation code is generated. The generation of the activation code is user specific and based on the information contained in the user profile. The content of the activation code is stored in the registration computer system 4 and/or the data storage device 24. At the time the building system 1 and/or the registration computer system 4 are configured, or at any other time, it may be specified which information of the user profile is to be encoded in the activation code. Exemplary information to be encoded is shown in
Proceeding to a step S8, the activation code is released. Releasing the activation code makes the activation code available to the user 2. As mentioned above, in one embodiment, the activation code is made available as a QR code displayed on the user interface 32 (field 41 in
Use of the activation code obtained by the user’s mobile communications device 20 is described hereinafter with reference to
In
In the embodiment shown in
Referring to
The individual floors may be represented through numbers (as in
In
While the user 2 is on the boarding floor, the user 2 selects the desired destination floor from the floors displayed in the field 53. In response, the GUI 23 generates the QR code displayed in the field 52. After selecting the desired destination floor and while still on the boarding floor, the user 2 can present the displayed QR code (field 52) to the credential acquisition device 9 located on the boarding floor (outside the elevator car 14) so that the QR code can be read. In response, the controller system 18 causes the elevator car 14, for example, to move to the boarding floor to allow the user 2 to board elevator car 14, and then to move from the boarding floor to the destination floor.
In accordance with the provisions of the patent statutes, the present invention has been described in what is considered to represent its preferred embodiment. However, it should be noted that the invention can be practiced otherwise than as specifically illustrated and described without departing from its spirit or scope.
Number | Date | Country | Kind |
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20190840.7 | Aug 2020 | EP | regional |
Filing Document | Filing Date | Country | Kind |
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PCT/EP2021/071245 | 7/29/2021 | WO |