The invention relates generally to casino cash control systems and specifically to an additional security feature for the content of cashboxes in gaming machines.
In the early 1990's there was a fundamental change in the performance and capability of gaming machines initiated by the incorporation of bill acceptors into such machines. Bill acceptors are devices which receive paper currency (“currency”) and, using a validator having both hardware and software components, the received currency is scanned with a variety of sensors and the sensor information is analyzed to determine (1) authenticity and (2) denomination of the currency from the scanned data. If the scanned currency is determined to be authentic currency, e.g. a United States $1, $5, $10, $20, $50 or $100 bill or other legal tender currency, it is transported to a cashbox within the bill acceptor for storage.
Based upon the denomination of the accepted currency, a signal is sent from the validator to the host machine's controller or processor to cause the machine to accumulate a corresponding amount of credits within the machine's credit meter representing the cash value or credits available for purchasing products or wagering, in the case of a gaming machine. As the user purchases products from or plays the machine, the purchase price or wager is debited from the credit meter. In the case of a gaming machine, wins are either accumulated as credits or paid out in coins. Acceptors of this type are known and are discussed for example in U.S. Pat. No. 5,863,039 issued Jan. 26, 1999 to Suzuki.
Through the use of such bill validators, casinos have been required to carefully monitor the content of cashboxes within the gaming machine. However, the transfer of information from the bill validator is made generally through an existing central processing system which requires complex software to assure validity and security of the data from the bill validator.
Accordingly there is a need for a method and a system which allows for the production of a bar coded coupon from a gaming machine indicating the content of the cashbox without the need of a casino's central processing system.
The above described and many other features and attendant advantages of the present invention will become apparent from a consideration of the following detailed description in conjunction with the accompanying drawings.
It is an object of the present invention to provide a method that provides an additional security feature regarding the content of a cashbox through the printing of a bar coded coupon. The method involves transferring information from a bill validator to a printer wherein the transfer of the information is achieved by a serial port connection between the bill validator and printer.
It is an object of the present invention to provide a system that allows for an additional security feature to a gaming machine through the printing of a coupon containing information relating to the content of a cashbox positioned within the gaming machine.
The coupon is produced by information retrieved from the bill validator. The transfer of the information from the bill validator to the printer is achieved through a serial port interconnection between the printer and bill validator.
It will now be convenient to describe the invention with particular reference to one embodiment of the present invention. It will be appreciated that the figures relate to one embodiment of the present invention only and are not to be taken as limiting the invention.
The method of the present invention creates an additional audit trail for a casino employing gaming machines. A cashbox from a gaming machine is generally replaced when it is either full or at night, however there may be other situations in which the cashbox is also replaced. Upon removal of the cashbox, the bill validator from the gaming machine produces a count of the cash within the cashbox, for validation by the back office, where the cash is counted. The back office uses the count produced by the bill validator and compares it with the amount of cash in the cashbox. This procedure of printing a ticket with information on cash counts provides extra security over the previously-existing accounting systems, in addition to providing casinos with the convenience of producing a cash count instantaneously.
The present invention will now be described more fully hereinafter with reference to the accompanying figures, in which preferred embodiments of the invention are shown. This invention may, however, be embodied in many different forms and should not be construed as limited to the embodiments set forth herein. Rather, these embodiments are provided so that this disclosure will be thorough and complete, and will fully convey the scope of the invention to those skilled in the art.
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The use of two performance reports allows a technician to attach either ticket to a printer or a bill validator that needs to be returned for service. The performance report provides the ability for a technician to verify as well the performance of either the printer 120 or the bill validator 130 without the need for special tools while at the machine. With the system as described above, a technician toggles latch 190 of the bill validator in a particular manner to “request” a Performance Report of the bill validator. The bill validator recognizes this request and outputs a report on the second channel directly to the printer. The printer receives this signal and prints the Bill Validator Performance Report 210. The printer 120 also produces its own Performance Report 200 whenever a Bill Validator Performance Report has been “requested” of the bill validator. Thus the inputted “request” at the bill validator is communicated to the printer to produce Performance Reports at the game machine. These reports could each include their own code signal to request the respective Performance Reports if this is preferred. It is also possible to have a “request” for a Printer Performance Report initiated by the technician at the printer.
A further report can be obtained by pressing and holding the latch 190 for three seconds and a Cashbox Audit and Performance Report (CAPR report) is generated and printed as ticket 230 shown in
In one embodiment of the present invention, the cashbox audit and performance report is printed by using both a one-dimensional barcode to provide location information and a two-dimensional barcode to provide the cashbox audit and performance report data. In an another embodiment, the cashbox audit and performance report has two tickets wherein a first ticket has a two dimensional bar code with the cashbox audit and performance data and a second ticket has a one-dimensional bar code and a text version of the cashbox audit.
The printer performance information is combined by the printer in the case of a one way communication channel, with the CAPR report if combined information is provided. In some cases this report may provide only limited printer information such as its own unique identification address.
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In one embodiment of the present invention, the information contained in the various reports printed by the printer based on information provided by the bill validator would be known by a worker skilled in the relevant art. For example, the printer performance report could include date, time, gaming machine location, number of tickets printed, speed of the printer, temperature, HPQ burn time, voltage and baud rate. As a further example, the performance report from the bill validator could include information relating to the average acceptance rate, rejects based on sensors, settings, fast feed or others, number of bills jammed and the number of bills inserted. The cashbox audit and performance report using a two dimensional bar code region will be printed based on information from both the bill validator and the printer. The printer will combine the cashbox audit information and the bill validator statistics along with the printer's own statistics to create the bar code. A worker skilled in the relevant art would also be familiar with the inclusion of various logos or any other information that is contained within the printer and the bill validator.
The printer performance report 200 of
The bill validator performance report 210 shown in
The bill validator performance report 210 allows a technician to produce at the gaming machine a report that allows assessment of the bill validator. This summary information is helpful to the technician in deciding whether or not the bill validator needs to be removed. The removal of a bill validator is carried out in a specified manner typical in accordance with the specific gaming jurisdiction. This is a time consuming procedure and takes the game machine out of normal operation during the bill validator exchange. The summary report assists the technician in determining whether the validator exchange is necessary.
A further advantage of the bill validator performance report 210 is that the bill validator often records additional information that is not provided to or available to the gaming machine. The gaming machine software normally provides financial information of the bill validator to a connected accounting system. The particular gaming machine software does not normally track all of the operational information of the bill validator. Modification of the software used by the gaming machine is a difficult and expensive process and in most cases is avoided.
With the system as now proposed the bill validator provides detailed report information to the printer and a printed bill validator report is generated for review by the technician at the gaming machine. This generated report can also be associated with a validator that is removed for subsequent repair or service. There is no requirement to change any software associated with the gaming machine and this enhanced bill validator information is made readily available to the technician. As the bill validator and the printer are required components of the gaming machine, no additional hardware costs other than the physical cables connecting the bill validator and the printer are necessary to make this enhanced information readily available. It is also preferably to use an input signal to the bill validator to instruct the printer to produce a printer report.
As is generally known, it is desirable to keep the gaming machines in operation and to minimize downtime. In gaming machines problems associated with bill validators are the second most common factor that requires investigation by a technician. The third most common problem is associated with the printer. Therefore the generation of bill validator and printer performance reports at a gaming machine provides a substantial benefit to the operator.
The Last 5 Bills Inserted Report 240 illustrated in
In the event of a possible dispute, the technician merely instructs the bill validator to produce a Last 5 Bills Report and this is printed at the printer. The technician can then show the customer the contents of this report and determine whether additional investigation is required. This further investigation normally requires the removal of the cashbox and the subsequent processing in a secure room such that the actual vouchers or banknotes in potential dispute can be obtained. In many cases, the customer upon receiving the Last 5 Bills Report, will reconsider his position and accept what the game machine has identified. This provides an efficient method or at least an initial step in resolving disputes and returning the game machine to normal operation and allowing the customer to resume game play.
The soft count room 340 is a secure room which allows for counting of the currency in the cashboxes. A currency sorter and bar code scanner 350 in the secure room allows for scanning of the banknotes and vouchers provided in each cashbox as well as scanning of the Cashbox Audit and Performance Report (CAPR) 230 of
As previously described, this report can include additional information that is not provided by the individual gaming machines to an associated electronic tracking of the bill validator in each slot machine. Therefore the information provided on the report 230 will include all of the information that is provided by the gaming machine back to the online accounting system. Furthermore, the report preferably includes additional information. This additional information can be scanned from the report 230 and loaded into a separate database associated with the bill validator. If there is a discrepancy between the contents of the cashbox as actually determined in the secure room and the report 230 or by the electronic report provided by the individual gaming machine, further investigation can be completed. The report 230 provides additional information for the operator to identify errors and make corrections. If a printer report is included, it can be scanned and the data analyzed for possible service requirements.
A further aspect of this system is with respect to generating accounting information. In existing systems, gaming machines provide electronic accounting information to a computer accounting software system provided in a secure room. This system is quite specialized and such a system may cost in the range of $100,000 to $200,000. For a large casino this investment is justified and allows them to optimize and track the various gaming machines.
For many smaller gaming locations, the cost to electronically track individual gaming machines may be difficult to justify. For example, there may be an operator that is effectively managing 50 gaming machines. The generation of a CAPR report in some circumstances may be sufficient to provide proper accounting for such a small location operator.
In the present system, the contents of each cashbox is known and the CAPR report is preferably processed by the bill validator and stored directly in the cashbox prior to removal from the gaming machine. Once in the secure room, the contents of the cashbox can be accurately determined and compared with information downloaded from the CAPR report. As can be appreciated, the use of the 2-dimensional barcode portion 232 allows for the transmission of detailed information with respect to the validator and cashbox. Additionally, the barcode is difficult to manually interpret and can be encrypted if desired. This report can also include printer performance reports to not only allow for the tracking of accounting-type information but also to allow assessment of maintenance problems associated with the bill validator and/or printer of particular gaming machines.
As can be appreciated from the report 270, the operator now has a separate database that allows him to assess the enhanced information that is provided by the CAPR report that may not otherwise be available. This database allows for maintenance evaluation as well as performance and this type of information is typically not currently available or easily provided to the operator. With this paper tracking system, a small operator has the additional cost of generating performance reports at the particular gaming machine and he uses the existing equipment within the gaming machine (i.e. the bill validator, the cashbox and the printer) to provide the information to his own dedicated system. The additional costs are minimal and the additional tracking information can be quite valuable.
As can be appreciated from the above, the printer of the present system produces reports of a length that are similar to the banknotes that are processed and stored in the cashbox. In this way the bill validator can accept the printed report that has been provided to it and store it in the cashbox for transportation. It is also possible to merely associate the reports with the cashbox.
The system as generally shown in
With the present system the bill validator includes a first channel for communication with the motherboard of a gaming machine and a separate communication channel for communicating with a printer or other device. The printer includes a first communication channel for communicating with the motherboard of the gaming machine and has a second communication channel for communicating with the bill validator either directly or indirectly. This second channel of both the printer and the bill validator does not include communication to the motherboard of the gaming machine. Preferably this is a direct connection to avoid any additional costs associated with a separate processor. As discussed above, one of the advantages of the present system is in providing bill validator information at the gaming machine in a printed report for review by a technician. The invention also has the advantage in that the bill validator and the printer can cooperate to produce both a bill validator performance report and a printer performance report by the technician inputting a particular instruction signal or signals to the bill validator. These reports are produced by the printer at the game machine and allow the technician to assess the performance of the equipment. The technician merely has to access the gaming machine and use straightforward and simple steps to produce reports for evaluation of the bill validator and printer.
The present arrangement also has benefits in providing an additional accounting security feature where the cashbox audit performance report is produced by the bill validator when the cashbox is to be removed. The technician preferably provides this report to the bill validator that stores it in the cashbox. This report can then be compared to the results of the physical removal of the contents of the cashbox. This report can also be compared to any electronic information provided by the gaming machine to backroom software regarding the contents of the cashbox.
In another embodiment of the present invention, a specific database may be provided to interpret the data from the various generated reports provided with the cashbox when removed from a gaming machine.
Although various preferred embodiments of the present invention have been described herein in detail, it will be appreciated by those skilled in the art, that variations may be made thereto without departing from the spirit of the invention or the scope of the appended claims.
This application is a Continuation-In-Part of pending application Ser. No. 12/573,406, that is a continuation of abandoned provisional application Ser. No. 61/102,660 filed Oct. 3, 2008.
Number | Date | Country | |
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61102660 | Oct 2008 | US |
Number | Date | Country | |
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Parent | 12573406 | Oct 2009 | US |
Child | 12662163 | US |