The described technology is directed to the fields of information gathering and representation.
It can be useful to have information about the attributes of one or more properties, such as one or more residential properties. Typical examples of such “home facts” include lot size, number of bedrooms, number of bathrooms, total floor space, view type, and roof type. By obtaining home facts for a home of interest, a person can arrive at a better sense of the home and its level of suitability to particular buyers.
In many cases, information about at least some home facts of a particular home is compiled by a governmental agency, such as the assessor's office for the county in which the home is located. Such information may be available directly from the governmental agency, and/or an intermediary information provider.
Unfortunately, information about home facts obtained in this way is frequently incomplete, in that it may cover only a few of a longer list of home facts that are of interest. Additionally, information about home facts obtained in this way is often out of date, or otherwise inaccurate. These deficiencies, typical of home facts information derived from common sources, tend to limit the value of presently-available home facts information.
Accordingly, an approach capable of acquiring, storing, and using a more complete and accurate set of home facts for a particular house than is available from government sources would have significant utility.
A software facility for managing information about home facts (“the facility”) is described. The facility takes advantage of an extensible storage architecture for home facts information, which can be easily expanded to accommodate new home facts or updated ranges of values for existing home facts. In some embodiments, the storage architecture simultaneously stores home facts information from multiple sources about the same home, such as home facts information from a government agency, home facts obtained from a user identified as the owner of the home, and home facts obtained from a user identified as having some other role with respect to the home, such as a former owner, an appraiser charged with appraising the house, or a listing agent who is undertaking to sell the house.
In some embodiments, the facility provides a user interface that the owner of a home or another user knowledgeable about the home can use to correct information provided for the home by another source; confirm information provided for the home by another source; or provide information about the home not available from another source. The home facts information provided using the user interface can include various types of data, such as numerical values, text, items selected from enumerated lists, photos or videos of the home, documents relating to the home such as appraisals or inspection reports, etc.
In some embodiments, the facility displays together home facts information about a particular home from multiple sources, or otherwise uses home facts information about a particular home from multiple sources. In some embodiments, the facility employs logic for combining home facts information from multiple sources to obtain composite home facts information for a home whose completeness and/or accuracy may exceed those of home facts information from a government agency. As useful home facts information for a home becomes available from additional sources, the quality of the composite home facts obtained for the home using the combination logic may continue to increase.
In some embodiments, the facility employs one or more approaches to identifying the current owner of a home, so as to limit the ability of non-owners to inaccurately identify themselves as owners and submit unreliable home facts.
While various embodiments are described in terms of the environment described above, those skilled in the art will appreciate that the facility may be implemented in a variety of other environments including a single, monolithic computer system, as well as various other combinations of computer systems or similar devices connected in various ways. In various embodiments, a variety of computing systems or other different client devices may be used in place of the web client computer systems, such as mobile phones, personal digital assistants, televisions, cameras, etc.
In some embodiments, identified owners and/or visitors may use a variety of devices in order to input home facts or view home facts provided form the home facts database. These users may use desktop computers, laptop computers, wireless email devices, wireless phones, set top boxes, automobile computers, or other devices having a web browser to interact with web pages with respect to such information. Additionally, these users may use these or other types of devices to communicate directly or indirectly with the server in a variety of other modes, including via email, text message, voice message, live voice call, etc.
While
In some embodiments, in response to the user's activation of control 349, the facility performs a process to determine whether to identify the user as the owner of the current home.
In step 404, if each of the following three conditions is true, then the facility continues in step 405, else the facility continues in step 410: the user is identified as the owner of fewer than X homes, such as one home; the facility possesses enough information to ask a question whose answer would be known to the owner of the home; and the IP address of the user's computer is not presently blacklisted. In step 405, the facility asks a question of the user whose answer would be known to the owner of the home.
Returning to
Returning to
In step 410, if this user has provided credit card information within the last H hours—such as the last one hour—that has subsequently been successfully verified, then the facility continues in step 407 to identify the user as the owner of the home, else the facility continues in step 411. In step 411, the facility obtains credit card information from the user.
Returning to
In step 416, if the user gives up on attempting to be identified as the owner of the home, then the facility continues in step 417, else the facility continues in step 418. In step 417, the user's efforts to be identified as the owner of the home fail, and these steps conclude without identifying the user as the owner of the home.
In step 418, if the user has tried more than T times, such as two times, to be identified as the owner of the home based on credit card information, then the facility continues in step 419, else the facility continues in step 411 to again obtain credit card information from the user.
In step 419, as the user has not given up, the facility initiates a manual resolution process for determining whether the user is the owner of the home. As an example, the manual resolution process may require the user to provide documentary evidence that he or she is the owner of the home to the operator of the facility, such as via postal mail, email, or the uploading of an image of such documentary evidence. Such documentary evidence may include copies or images of such documents as: a deed, a title, a mortgage statement, a property tax assessment, a property tax bill, a recent utility bill, or another document identifying both the home and the user and reflecting ownership of the home by the user.
Returning to
Turning to
Returning to
In step 424, the facility verifies the user with both a question—in accordance with steps 405, 406, and 408—and with credit card information—in accordance with steps 411, 412, 414, 416, and 418. In step 425, if both forms of verification performed in step 424 succeeded, then the facility continues in step 427, else the facility continues in step 426. In step 426, the user's efforts to be identified as the owner of the home fail, and these steps conclude without identifying the user as the owner of the home.
In step 427, the facility identifies the user as the owner of the home and permits the user to enter home facts for the home. In step 428, the facility notifies the user formerly identified as the owner of the home. In step 429, if the user formerly identified as the owner of the home dissents from the identification of the current user as the owner of the home, then the facility continues in step 430, else these steps conclude.
In step 430, the facility initiates a manual resolution process to determine which of the two users should be identified as the owner of the home. In some embodiments, this process is similar to the one described above in connection with step 419, selecting the user that is able to successfully provide documentary evidence that he or she currently owns the home. In step 431, the facility identifies the owner of the home in accordance with a manual resolution performed in step 430. After step 431, these steps conclude.
Those skilled in the art will appreciate that the steps shown in
In some embodiments (not shown), the facility permits the user to initiate manual resolution in some or all of the circumstances in which
While
Based upon the foregoing, it can be seen that the first state of the home facts database reflects the attribute values shown in
In some embodiments, the AttributeUsageID and/or UseRank columns shown in the property attribute value table are relocated to the property attribute type table, such that they are stored only once for each attribute, as opposed to once for each combination of attribute, home, data source, and sequence number.
In some embodiments, the facility employs various approaches to selecting from among and/or combining attribute values for the same home obtained from different sources. In some embodiments, the facility employs an ordering of data sources called an attribute value source authority precedence that specifies, where more than one data source provides a value for the same home and attribute, which is to be considered the most authoritative. The facility may maintain and apply a single attribute value source authority precedence across all attributes, or multiple attribute value source authority precedences that are each targeted to a single attribute or a larger proper subset of the full list of attributes.
In some embodiments, the facility enables a user to identify himself or herself as the owner of a home without immediately editing the home facts associated with that home.
In some embodiments, the facility omits IP address blacklisting from the process it performs to determine whether to identify a user as the owner of a home.
It will be appreciated by those skilled in the art that the above-described facility may be straightforwardly adapted or extended in various ways. For example, the facility may employ a variety of database schemas and may store values of a variety of types for attributes of all sorts of homes or other properties. While the foregoing description makes reference to particular embodiments, the scope of the invention is defined solely by the claims that follow and the elements recited therein.
This application is a continuation of U.S. patent application Ser. No. 15/456,235, filed Mar. 10, 2017, entitled “COLLECTING AND REPRESENTING HOME ATTRIBUTES,” which is a continuation of U.S. patent application Ser. No. 15/220,518, filed Jul. 27, 2016, entitled “COLLECTING AND REPRESENTING HOME ATTRIBUTES,” which is a continuation of U.S. patent application Ser. No. 15/096,363, filed on Apr. 12, 2016, entitled “COLLECTING AND REPRESENTING HOME ATTRIBUTES,” which is a continuation of U.S. patent application Ser. No. 14/982,338, filed on Dec. 29, 2015, entitled “COLLECTING AND REPRESENTING HOME ATTRIBUTES,” which is a continuation of U.S. patent application Ser. No. 14/852,418, filed on Sep. 11, 2015, entitled “COLLECTING AND REPRESENTING HOME ATTRIBUTES,” which is a continuation of U.S. patent application Ser. No. 11/524,047, filed on Sep. 19, 2006, entitled “COLLECTING AND REPRESENTING HOME ATTRIBUTES,” each of which is incorporated herein by reference in its entirety.
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Number | Date | Country | |
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20180260918 A1 | Sep 2018 | US |
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Child | 15456235 | US | |
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Child | 15220518 | US | |
Parent | 14982338 | Dec 2015 | US |
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Child | 14852418 | US |