This application is based upon and claims the benefit of priority from Japanese Patent Application No. 2018-038312, filed in Mar. 5, 2018, the entire contents of which are incorporated herein by reference.
An embodiment described herein relates generally to a commodity sales data processing apparatus.
There is known a commodity sales data processing apparatus (also known as a checkout apparatus) that is used in a retail store or the like and registers items being purchased by a customer and performs the associated settlement processing. Such a checkout apparatus can provide information to an operator (e.g., store clerk) and/or the customer with audible sounds or voice messages.
However, related art checkout apparatuses have separately provided a speaker for output of sounds to the operator and another speaker for output of sounds to the customer. Therefore, in these checkout systems two independent sound output systems are necessary since the voice messages for the operator and the customer need to be output from the different speakers. Thus, the number of components is increased, and the cost is likewise increased. Additionally, the configuration of software for controlling the voice outputs is complicated.
In general, according to one embodiment, a sales register apparatus, such as point-of-sale terminal, includes a register (or register section) to perform registration processing for registering a commodity being purchased by a customer and a sound output section with a single speaker configured to output sounds concerning the registration processing to an operator of the register on one side of the register and the customer on an opposite side of the register.
An example embodiment is explained below with reference to the accompanying drawings. In the example embodiment explained below, a POS system of a semi-self service type for use in a retail store is presented one example of a checkout system.
Overall Configuration of a POS System
As illustrated in
When the registration processing is completed for a customer C, the operator O transfers registration information including commodity information (names, unit prices, the numbers of items, and the like), a total amount, and the like to any one of the accounting apparatuses 20a, 20b, and 20c. It is desirable to select an presently available (unused) one of the accounting apparatuses 20a, 20b, and 20c. The operator O may select the apparatus according to his/her own judgement or the POS terminal 10 may automatically select the apparatus according to received information for the operation states of the accounting apparatuses 20a, 20b, and 20c.
Thereafter, the customer C puts the now-registered commodities in a basket or the like and carries the commodities to one of the accounting apparatuses 20a, 20b, and 20c to which the commodity registration information has been transferred. The customer C then performs transaction settlement processing according to sales total amount due by using the selected on of the accounting apparatuses 20a, 20b, and 20c.
Configuration of the POS Terminal
The housing 112 covering the vertical scanner 101 includes a front cover 112a facing the operator side, a rear cover 112b facing the customer side, and a head cover 112c that covers an upper part of the vertical scanner 101.
The POS terminal 10 includes an operator-side monitor 104 including a touch panel 103 above the vertical scanner 101 and a keypad 105. A commodity name, a price, and the like of a commodity imaged by the imaging section of the vertical scanner 101 can be displayed on the operator-side monitor 104. The touch panel 103 and the keypad 105 support the input of information concerning a commodity being registered. Two monitor attachment members 109 are provided on the rear surfaces of the operator-side monitor 104 and the keypad 105. The bases of the monitor attachment members 109 are rotated about shaft members 115 (see
When viewed from the operator O side, a customer-side monitor 107 is provided on the left side of the POS terminal 10 and is directed toward the customer C side. Names, unit prices, the numbers of items, a total amount, and the like associated with commodities registered by the POS terminal 10 can be displayed on the customer-side monitor 107. The customer C can confirm a registration state of items by viewing the customer-side monitor 107.
The POS terminal 10 identifies a commodity included in an image captured by the imaging section by reading a code symbol such as a bar code or a QR code® attached to the commodity or by generic object recognition. In this example, POS terminal 10 uniquely specifies a commodity corresponding to a commodity code included in a read code symbol by referring to a PLU file F1 (see
When using generic object recognition for recognizing a commodity, any known recognition technique, for example, such as those explained in the reference:] Keiji Yanai, “Current and Future Statuses of Generic Object Recognition”, Journal of Information Processing Society, Vol. 48, No. SIG16 [retrieved on Jan. 5, 2018], Internet URL: http://mm.cs.uec.ac.jp/IPSJ-TCVIM-Yanai.pdf>
The POS terminal 10 displays, on the operator-side monitor 104, a screen for confirming the identification of the commodity and receiving an input of the number of instances of the identified commodity and the like. The POS terminal 10 performs registration of the identified commodity. Here, registration means storing commodity information for a commodity as read out from a PLU file F1 in a storage device (e.g., RAM or an HDD 136 (see
Furthermore, the POS terminal 10 includes one speaker 110 above the vertical scanner 101. The speaker 110 is set to face upward, that is, in a +Z-axis direction. An attachment structure of the speaker 110 is explained in detail below (see
The speaker 110 outputs information concerning registration processing to the operator O and the customer C as an audible signal, which may include sounds (tones, beeps, buzzes, etc.) or voices (speech). The sound output by the speaker 110 is, for example, scan tone generated when the vertical scanner 101 identifies a commodity or a beep sound (warning tone) generated if, for example, the operator O performs an incorrect operation. The voice output by the speaker 110 is, for example, voice messages, such as “the total amount is X yen” or “please pass change of Y yen,” intended for the operator O or voice messages, such as “Welcome” or “Please perform age confirmation,” intended for the customer C. Only the operator O has to hear sounds or voices intended for the operator O and only the customer C has to hear sounds or voices intended for the customer C. However, in the POS terminal 10 of this embodiment, the operator O and the customer C can generally both hear the sounds or the voices intended for the operator O and the sounds or the voices intended for the customer C. By adopting such a configuration, the customer C can monitor what operations the operator O is currently performing. The operator O can similarly recognize the customer C state. Therefore, it is possible to facilitate communication between the operator O and the customer C during the commodity registration processing.
Configuration of the Accounting Apparatus
The accounting apparatuses 20a, 20b, and 20c execute accounting processing on the basis of commodity registration information generated at the POS terminal 10. Since the accounting apparatuses 20a, 20b, and 20c have the same configuration, their configuration is explained with reference to the accounting apparatus 20a as an example.
The money depositing and dispensing device 201 includes a coin depositing port 21, a bill depositing port 22, a bill dispensing port 23, and a coin dispensing port 24. The money depositing and dispensing device 201 stores bills (paper currency) deposited into the bill depositing port 22 in a bill storing section (not specifically illustrated in
The monitor 203 includes the touch panel 202 on the surface of the monitor 203. The monitor 203 is, for example, a liquid crystal panel. The monitor 203 displays information concerning accounting processing such as a total amount and the like of a transaction as images and text characters. The touch panel 202 outputs information corresponding to a touched position on the panel to the control section 50.
The receipt printer 204 includes a printer and a receipt issue port 26. The receipt printer 204 issues, from the receipt issue port 26, a receipt printed according to an instruction of the control section 50.
The card reader 205 reads information from and writes information to a credit card, a membership card, or the like inserted via a card insertion port 27.
The light emitting section 206 is set at the upper end of a display pole 28. The light emitting section 206 emits light if an abnormality occurs in the operation of the accounting apparatus 20a. The light emitting section 206 includes, for example, an LED that emits blue light and an LED that emits red light. Since the light emitting section 206 is provided at the upper end of the display pole 28, the light emitting section 206 is easily seen by not only the operator O of the POS terminal 10 but also other store clerks.
The customer C operates the accounting apparatus 20a to perform processing tendering payment for commodities by cash, a credit card, an electronic money, or the like, which is referred to as accounting processing or settlement processing in some contexts. In the accounting processing, the accounting apparatus 20a displays a total amount of due in a transaction and controls processing on the basis of the commodity registration information received from the POS terminal 10. The commodity registration information includes information such as a total amount due in the transaction being processed, commodity information of a transaction commodity, an apparatus number for the POS terminal 10 that transmitted the commodity registration information, and a name of the operator O of the POS terminal 10. The commodity registration information may include information for receipt printing, for example, sales promotion information to be include in the receipt printing.
Attachment Structure of the Speaker
An attachment structure of the speaker 110 included in the POS terminal 10 is explained with reference to
As illustrated in
The speaker 110 and the housing 111 are disposed in a space between the two monitor attachment members 109.
A propagation path of a sound or voice signal (an audible signal) output by the speaker 110 is explained with reference to
In the head cover 112c, as illustrated in
In the POS terminal 10, a first propagation path 120a leading from the speaker 110 to the customer C and a second propagation path 120b leading from the speaker 110 to the operator O are formed. The first propagation path 120a is a propagation path leading from the speaker 110 to the customer C through the cutout section 112d. The second propagation path 120b is a propagation path leading from the speaker 110 to the operator O through the cutout section 112d. The cutout section 112d is formed along the Y axis in the space between the two monitor attachment members 109. Therefore, the first propagation path 120a and the second propagation path 120b are provided regardless of the positioning of the monitor attachment members 109 (i.e., the direction of the operator-side monitor 104).
Hardware Configuration of the POS System
Hardware configurations of the POS terminal 10 and the accounting apparatus 20a are explained.
As illustrated in
The control section 150 performs, via a communication I/F (Interface) 140, data communication with the accounting apparatus 20a connected by a network N. The control section 150 is connected to the vertical scanner 101 and the touch panel 103 via an I/O (Input/Output) device control section 139 and an internal bus 138. The control section 150 is connected to the operator-side monitor 104, the keypad 105, the customer-side monitor 107, an amplifier 108, and an HDD (Hard Disk Drive) 136 via the I/O device control section 139 and the internal bus 138.
Various buttons such as number buttons, subtotal buttons, and transfer buttons, are disposed on the touch panel 103 or the keypad 105. The number buttons provide instruction about the number of instances of a commodity being registered if a plurality of instances of the same commodity are being purchased. The subtotal buttons are operation buttons for ending commodity reading in a transaction, calculating a total amount of the transaction, and receiving a generation instruction for commodity registration information including the total amount of the transaction. The transfer buttons are operation buttons for sending a transfer instruction for transferring the generated commodity registration information to the accounting apparatus 20a. Disposition of these buttons on the touch panel 103 or the keypad 105 is designed as appropriate.
The amplifier 108 amplifies and outputs a voice file F3. If the voice file F3 is a file of a compression type, the voice file F3 is input to the amplifier 108 after being decompressed. The amplified voice file F3 is output from the speaker 110 via the audio cable 113.
As an operation example, the operator O presses a subtotal button to display a total amount of the transaction on the customer-side monitor 107 and thereafter presses the transfer button to transfer commodity registration information to the accounting apparatus 20a. At this time, if the accounting apparatus 20a is in an open state, the commodity registration information is transferred to the accounting apparatus 20a. In some examples, the operator O checks which accounting apparatuses out of the accounting apparatuses 20a, 20b, and 20c might be free (available) and instructs transfer of the commodity registration information to the an available one of the accounting apparatuses if possible.
When the transfer button is pressed, the POS terminal 10 ends registration processing for the customer C and shifts to registration processing for the next customer. The customer C, for whom the registration processing has been completed, moves from the POS terminal 10 to the accounting apparatus 20a (or the like) and performs accounting processing. Here, the accounting apparatus 20a receives commodity registration information of the customer C and the waits for a start of accounting processing.
In the HDD 136, a control program P1, a PLU file F1, a sales file F2, and a voice file F3 are stored.
The control program P1 is a program file executed by the control section 150 to perform various kinds of control of the POS terminal 10.
The PLU file F1 stores commodity codes uniquely allocated to the commodities and commodity information concerning the commodities such as names, prices, and commodity classifications in association with each other. If the POS terminal 10 is configured to specify commodities through generic object recognition, the PLU file F1 further stores feature values or reference images of the commodities. The feature values are data such as colors and texture states of the surfaces of the commodities read from reference images of the commodities.
The sales file F2 is a file that stores commodity registration information generated by the POS terminal 10.
The voice file F3 is a file that stores a recorded voice message or a sound to be output to the operator O and the customer C. The voice file F3 is a file of a non-compressed format (e.g., a wav format) or a compressed format (e.g., an MP3 form). The voice file F3 is read out on an instruction from the control section 150 and output from the speaker 110.
Referring back to
The control section 50 performs, via the communication I/F 40, data communication with the POS terminal 10 connected by the network N.
The control section 50 is connected to the monitor 203 and the touch panel 202 via an I/O device control section 32 and the internal bus 31. The control section 50 is connected to the money depositing and dispensing device 201, the receipt printer 204, the card reader 205, the light emitting section 206, and the HDD 36 via the I/O device control section 32 and the internal bus 31.
A control program P2 and a transaction file F4 are stored in the HDD 36. The control program. P2 is a program file executed by the control section 50 to perform various kinds of control of the accounting apparatus 20a. The transaction file F4 is a data file that stores commodity registration information received from the POS terminal 10, accounting data that records a result of accounting processing executed by the accounting apparatus 20a, and the like. The transaction file F4 is used as data that records a transaction history.
Schematic Configuration of the POS System
A schematic configuration of the POS system 5 is explained with reference to
The control section 150 loads the control program P1 read out from the HDD 136 in the RAM and executes the control program P1 to realize, as functional sections, a display control section 151, an input receiving section 152, a sound-output control section 153, a registration processing section 154, a registration-information transfer section 155, an operation managing section 156, and a communication control section 157 illustrated in
The display control section 151 displays commodity information and the like on the operator-side monitor 104 and the customer-side monitor 107 for commodities registered by the POS terminal 10.
The input receiving section 152 receives various inputs from the vertical scanner 101, the touch panel 103, and the keypad 105. For example, the input receiving section 152 receives a commodity code read by the vertical scanner 101. If a touch operation on the touch panel 103 is performed on a screen displayed on the operator-side monitor 104, the input receiving section 152 receives the touch operation as input. If the keypad 105 is operated, the input receiving section 152 receives an input from the operation of the keypad 105.
The sound-output control section 153 outputs an audible signal to the operator O or the customer C. The sound-output control section 153 is an example of the sound output section. Specifically, the sound-output control section 153 is controlled by the control program P1 to amplify, with the amplifier 108, sound or voice signals read from the voice file F3 (see
The registration processing section 154 executes registration processing for a commodity. Specifically, if a commodity code of a commodity is input via the vertical scanner 101 or the touch panel 103, the registration processing section 154 reads commodity information for the commodity from the PLU file F1. The registration processing section 154 detects, for example, operation (pressing) of the subtotal button, ends registration processing of commodities, and decides a total amount due in a transaction. The registration processing section 154 generates commodity registration information for the transaction. The registration processing section 154 is an example of the registering section.
The registration-information transfer section 155 transfers a registration result from the registration processing section 154 to a selected accounting apparatus (e.g., the accounting apparatus 20a).
The operation managing section 156 manages the operation of the POS terminal 10.
The communication control section 157 controls transmission and reception of various kinds of information between the POS terminal 10 and, for example, the accounting apparatus 20a connected via the communication I/F 140. For example, the communication control section 157 transmits commodity registration information generated by the registration processing section 154 to the accounting apparatus 20a.
The control section 50 of the accounting apparatus 20a loads the control program P2 read out from the HDD 36 in the RAM and executes the control program P2 to realize, as functional sections, a display control section 51, an input receiving section 52, an accounting processing section 53, a registration-information receiving section 54, a registration-information storing section 55, an operation managing section 56, and a communication control section 57.
The display control section 51 generates display data and displays the generated display data on the monitor 203. For example, the display control section 51 displays a settlement screen (not illustrated in
The input receiving section 52 receives various inputs from the touch panel 202 and the card reader 205. For example, if a touch operation on the touch panel 202 is performed, the input receiving section 52 receives the touch operation as input. The input receiving section 52 receives information read from a credit card or the like by the card reader 205.
The accounting processing section 53 executes accounting processing related to commodity registration information. Specifically, the accounting processing section 53 performs, on the basis of the commodity registration information transferred from the POS terminal 10, accounting processing for settling a purchase price of a commodity.
The registration-information receiving section 54 receives the commodity registration information transferred from the POS terminal 10.
The registration-information storing section 55 stores the commodity registration information received by the registration-information receiving section 54 in the HDD 36 or the like.
The operation managing section 56 manages the operation of the accounting apparatus 20a.
The communication control section 57 controls transmission and reception of various kinds of information between the accounting apparatus 20a and the POS terminal 10 connected via the communication I/F 40. For example, the communication control section 57 receives the commodity registration information and the like from the POS terminal 10 connected via the communication I/F 40.
Processing Performed by the POS Terminal
A flow of processing performed by the POS terminal 10 is explained with reference to
First, the flow of the processing performed by the POS terminal 10 is explained. The registration processing section 154 performs commodity registration (Act 10). Specifically, the registration processing section 154 specifies commodity information by collating, with the PLU file F1, a commodity code read via the vertical scanner 101 or input via the touch panel 103. The registration processing section 154 registers the specified commodity information as commodity registration information.
The registration processing section 154 determines whether commodity registration has been completed (Act 12). Specifically, the registration processing section 154 determines, for example, whether the subtotal button has been pressed. When the subtotal button is pressed, the registration processing section 154 determines that the commodity registration has been completed (Yes in Act 12) and shifts to Act 14. On the other hand, when the subtotal button has not been pressed, the commodity registration is not considered completed (No in Act 12), the registration processing section 154 returns to Act 10 and performs registration of the next commodity.
If determining Yes in Act 12, that is, the commodity registration has been completed, the registration processing section 154 generates commodity registration information (Act 14).
The registration-information transfer section 155 determines whether a transfer instruction for transferring the commodity registration information to any one of the accounting apparatuses 20a, 20b, and 20c has been given (Act 16). Specifically, the registration-information transfer section 155 determines whether a transfer button or the like has been pressed and if the transfer button is pressed, determines that the transfer instruction has been given. Once the transfer instruction has been given (Yes in Act 16), the registration-information transfer section 155 shifts to Act 18. On the other hand, if the transfer instruction is not given (No in Act 16), the registration-information transfer section 155 repeats the determination in Act 16 until a timeout or the like is reached.
If determining Yes in Act 16, the registration-information transfer section 155 transfers the commodity registration information to the selected one of the accounting apparatuses 20a, 20b, and 20c in Act 18. Although not illustrated in the flowchart of
Thereafter, the operator O informs the customer C to which one of the accounting apparatuses 20a, 20b, and 20c the commodity registration information has been transferred. The customer C moves to the selected accounting apparatus. Thereafter, the POS terminal 10 returns to Act 10 and starts the registration processing for the next customer C.
Processing Performed by the Accounting Apparatus
A flow of processing performed by the accounting apparatus 20a to which commodity registration information has been transferred is explained with reference to
The registration-information receiving section 54 determines whether commodity registration information has been received from the POS terminal 10 (Act 30). Upon determining that the commodity registration information has been received (Yes in Act 30), the registration-information receiving section 54 shifts to Act 32. On the other hand, if the commodity registration information is not received (No in Act 30), the registration-information receiving section 54 repeats the determination in Act 30 until a timeout or the like occurs.
If the registration-information receiving section 54 determines Yes in Act 30, the operation managing section 56 determines (in Act 32) whether a settlement instruction has been given. Upon determining that the settlement instruction has been given (Yes in Act 32), the operation managing section 56 shifts to Act 34. On the other hand, if the settlement instruction is not given (No in Act 32), the operation managing section 56 repeats the determination in Act 32 until a timeout or the like occurs.
If the operation managing section 56 determines Yes in Act 32, in Act 34, the accounting processing section 53 performs accounting processing. Thereafter, the accounting processing section 53 returns to Act 30 and performs the accounting processing of the next customer.
Explanation of Another Attachment Structure of the Speaker
Another attachment structure of the speaker 110 is explained.
In the example illustrated in
A first propagation path 120a leading from the speaker 110a to the customer C and a second propagation path 120b leading from the speaker 110a to the operator O are formed. The first propagation path 120a is a propagation path leading from the speaker 110a to the customer C through the sound holes 114. The second propagation path 120b is a propagation path leading from the speaker 110a to the operator O through the sound holes 114.
In the example illustrated in
A first propagation path 120a leading from the speaker 110b to the customer C and a second propagation path 120b leading from the speaker 110b to the operator O are formed. The first propagation path 120a is a propagation path leading from the speaker 110b to the customer C through the sound holes 114a. The second propagation path 120b is a propagation path leading from the speaker 110b to the operator O through the sound holes 114b.
As explained above, in the POS terminal 10 of an embodiment, if the registration processing section 154 performs registration processing according to the operation of the operator the sound-output control section 153 outputs an audible signal concerning the registration processing to the operator O and the customer C from one speaker 110. Therefore, one speaker 110 can provide information to both the operator O and the customer C.
In the POS terminal 10 in an embodiment, the sound-output control section 153 outputs an audible signal from the cutout section 112d (a gap) of the housing 112 (more particularly, the head cover 112c) of the POS terminal 10. Therefore, a propagation path of the audible signal can be surely and easily formed.
In the POS terminal 10 (and POS terminal 10a), the registration processing section 154, which reads code information attached to a commodity, includes the vertical scanner 101. The sound-output control section 153 outputs an audible signal to the customer C via the first propagation path 120a from the speaker 110 (or speaker 110a) set above the vertical scanner 101 and to the operator O via the second propagation path 120b from the speaker 110 (or speaker 110a). Therefore, a single speaker 110 (or speaker 110a) can provide information to the operator O and the customer C. In particular, since the speaker 110 (speaker 110a) is set above the vertical scanner 101, the audible signal can be output from a position near the ears of the operator O and the customer C. Therefore, it is possible to output sounds or voice messages that the operator O and the customer C can more easily hear.
In the POS terminal 10b, the registration processing section 154 includes the vertical scanner 101. The sound-output control section 153 outputs an audible signal to the customer C via the propagation path 120a from the speaker 110b set below the vertical scanner 101 and to the operator O via the second propagation path 120b from the speaker 110b. Therefore, a single speaker 110b can provide information to both the operator O and the customer C. In particular, since the speaker 110b is set below the vertical scanner 101, dirt and dust are less likely to adhere to the speaker 110b.
In the POS terminal 10 (10a, 10b), the sound-output control section 153 outputs an audible signal output to the customer C and an audible signal output to the operator O without distinguishing between the audible signals by intended target. Therefore, it is unnecessary to distinguish to whom the audible signals are to be transmitted. Therefore, it is possible to simplify the configuration of the control program P1 for controlling the sound-output control section 153.
An example embodiment is applied to a POS system 5 of the semi-self service type. However, embodiments of the present disclosure can also be applied to a POS terminal of a face-to-face type in which the operator O and the customer C perform registration processing and accounting processing while facing toward each other.
The control program P1 (P2) executed by the control section 150 (50) may be stored in the HDD 136 (36) or may be recorded in a non-transitory computer-readable recording medium such as a CD-ROM, a flexible disk (FD), a CD-R, or a DVD (Digital Versatile Disk) as a file of an installable form or an executable form. The control program P1 (P2) may likewise be stored on a computer connected to a network and downloaded through the network. Furthermore, the control program P1 (P2) may be provided or distributed through a network such as the Internet.
While certain embodiments have been described, these embodiments have been presented by way of example only, and are not intended to limit the scope of the present disclosure. Indeed, the novel embodiments described herein may be embodied in a variety of other forms; furthermore, various omissions, substitutions and changes in the form of the embodiments described herein may be made without departing from the spirit of the present disclosure. The accompanying claims and their equivalents are intended to cover such forms or modifications as would fall within the scope and spirit of the present disclosure.
Number | Date | Country | Kind |
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2018-038312 | Mar 2018 | JP | national |