Patent Grant
10089835
The advancement of technology has broadened the capabilities of devices, creating opportunities for new and advanced solutions to common problems. Establishments, such as retailers and food service providers, want to provide fast, reliable service to their customers using the latest technologies. Even smaller businesses with fewer resources and less business certainty want to provide the same technologically enabled service to their customers. Today's systems, however, are often cost-prohibitive and generally require many separate components to function, such as monitors, computers, cash drawers, printers, and more. Aside from posing financial challenges to smaller businesses to get these technologies purchased and running, the systems often take up a large amount of space within the establishment. Many small businesses do not have enough real estate for such bulky, unwieldy systems, let alone for multiple stations.
Accordingly, it may be desirable to provide a low-cost, small footprint, point-of-sale system that avoids the above, and other, drawbacks associated with the current art.
Various embodiments of the present invention provide systems, methods, apparatuses, and computer program products for facilitating a customer transaction via a point-of-sale terminal.
An example system may comprise a point-of-sale terminal for facilitating a customer transaction. The system may further comprise a receipt printer for printing a receipt associated with the customer transaction. The printer may be built into the point-of-sale terminal. The point-of-sale terminal may be configured to be positioned on a substantially horizontal surface elevated above the ground.
An example point-of-sale terminal for facilitating a customer transaction may comprise a display, a computer for operating point-of-sale software, a printer for printing a receipt related to the customer transaction, and a body configured to internally house the computer and the printer. The body may comprise a curved front face. The display may be mounted to the curved front face of the body for displaying at least one interface of the point-of-sale software to a user operating the point-of-sale terminal.
Having thus described the invention in general terms, reference will now be made to the accompanying drawings, which are not necessarily drawn to scale, and wherein:
Various embodiments of the present invention now will be described more fully hereinafter with reference to the accompanying drawings, in which some, but not all embodiments of the inventions are shown. Indeed, these inventions may be embodied in many different forms and should not be construed as limited to the embodiments set forth herein; rather, these embodiments are provided so that this disclosure will satisfy applicable legal requirements. The term “or” is used herein in both the alternative and conjunctive sense, unless otherwise indicated. Like numbers refer to like elements throughout.
Various embodiments of the present invention provide for a point-of-sale system that is low-cost, multi-functional, and space-conserving. Some embodiments provide a single point-of-sale terminal comprising a computer, display, card reader, and built-in printer. Other embodiments further include a separate customer display device for providing transaction information to, and receiving payment for the transaction from, a customer.
An example system 10 may comprise a point-of-sale terminal 12 and, in certain instances, a customer display device 14. The point-of-sale terminal 12 may be in communication with the customer display device 14, for example via a wired or wireless connection.
In example embodiments, system 10 may comprise one or more additional peripheral components, such as a cash drawer, scanner (e.g., bar code scanner), external printer, currency and/or coin acceptor, or the like.
The point-of-sale terminal 12, as depicted in
The display 20 may comprise a screen 22. The screen 22 may be a liquid crystal display or the like. In example embodiments, the screen 22 may comprise a touch screen (e.g., a capacitive touch screen). The screen 22 of the display 20 may be surrounded in part or in whole by a border 24. The screen may further be surrounded in part or in whole by a bezel 28. In some embodiments, the display may further comprise a camera 26 (e.g., a video camera, web camera, and/or the like) for capturing images and/or video.
As shown in
The bottom side of the body 30 may comprise one or more connection ports 36 (not visible in
The body 30 may further comprise a base 34 for supporting the body 30. The base 34 may extend horizontally beyond one or more edges (e.g., front, rear, sides) of the bottom of the body 30. The base 34 may be integral with the body or partially or completely separate. The rear of the base 34 may comprise an opening 32 to permit one or more cables to reach the connection ports 36 on the bottom side of the body 30. In this regard, the opening 32 may be formed such that one or more cables are permitted to exit from within or underneath the point-of-sale terminal 12 while the point-of-sale terminal 12 remains flat on a surface.
The body 30 may support the display 20. In this regard, the display 20 may be fixedly mounted to a portion of the body 30. For example, the display 20 may be mounted to a curved portion of the front face of the body 30. The display 20 may be mounted to the body 30 such that the display is angled forward and upwards. The angle that the display is mounted to the body 30 may be selected to permit a user of the point-of-sale terminal 12 to comfortably view the display 20. In some embodiments, the angle at which the display 20 is mounted to the body 30 may be adjustable in one or more directions (e.g., tilted or shifted up, down, left, right). In yet other embodiments, the display 20 may be detachably mounted to the body 30. In these embodiments, the body 30 may comprise a fixed, and in some instances adjustable, mount into which the display 20 may be attached and/or detached.
The body 30 may comprise a housing containing one or more internal components. For example, the body 30 may house a computer and associated components (e.g., processor, memory, and/or the like) for operating the point-of-sale terminal 12.
The body 30 may further comprise a built-in printer 40. In this regard, the body 30 may comprise an opening 38 for housing the built-in printer 40. In some instances, the opening 38 may further comprise a recessed portion to permit access to a latch 44 of the door 42 of the built-in printer 40. In various embodiments, the face of the built-in printer 40 may be flush with the front surface of the body 30 of the point-of-sale terminal 12.
The built-in printer 40 may comprise a door 42, a latch 44, a receipt port 45, and/or a panel 46 comprising one or more indicators 48 and/or buttons 49.
The door 42 may be transparent (e.g., clear), translucent, or opaque. The latch 44 may be used to open and close the door 44, for example to access a roll of receipt paper contained within.
The receipt port 45 may comprise an opening port where a printed receipt may be fed external to the built-in printer 40. In some instances, the receipt port 45 may comprise a cutting mechanism (e.g., a serrated blade) to facilitate tearing a protruding printed receipt from the roll of receipt paper.
The panel 46 may comprise one or more indicators 48 and/or buttons 49. The indicators 48 may provide a visual indication. For example, the indicator 48 may comprise a light emitting diode (LED) to provide a visual indication. The indicators 48 may indicate a status of the point-of-sale terminal 12 and/or the built-in printer 40, for example a power status and/or an error status. The buttons 49 may provide for controlling an aspect of the built-in printer 40. For example, the buttons 49 may comprise a feed button for initiating a feed of receipt paper through the receipt port 45.
The point-of-sale terminal 12 may comprise a card reader 50. In some embodiments, the card reader 50 may be mounted to the display 20. In other embodiments, the card reader 50 may be separate from the point-of-sale terminal 12. The card reader 50 may comprise a magnetic stripe reader, smart card reader, and/or the like.
As depicted in
The housing 60 of the customer display device 14 may contain one or more internal components. For example, the housing 60 may house a computer and associated components (e.g., processor, memory, and/or the like) for operating the customer display device 14. The housing may comprise a cable opening 66 or a receded portion for permitting a cable to exit from within or underneath the customer display device 14 while the customer display device 14 remains flat on a surface.
The screen 62 of the customer display device 14 may comprise a touch screen (e.g., a capacitive touch screen). The screen 62 of the customer display device 14 may be surrounded in part or in whole by a border. In some embodiments, the screen 62 may comprise a signature capture region.
The card reader 64 of the customer display device 14 may be mounted to the housing 60. For example, the card reader 64 may be mounted to a rear portion or top portion of the housing 60. In other embodiments, the card reader 64 may be an integral part of the housing 60. In yet other embodiments, the card reader 64 may be separate from the customer display device 14. The card reader 64 may comprise a magnetic stripe reader, smart card reader, and/or the like.
The point-of-sale terminal 12 may be configured for use at a retail, hospitality, financial, or other establishment or business location. In example embodiments, the point-of-sale terminal 12 may be conveniently positioned on a substantially horizontal surface, such as a tabletop or countertop, to permit an employee of the establishment to operate the point-of-sale terminal 12. In this regard, the point-of-sale terminal 12 may have a sufficiently small footprint to be positioned in such a location. The point-of-sale terminal 12 may be portable. In some instances, the point-of-sale terminal 12 may be positioned atop a cash drawer that itself is located on a table or counter top. The point-of-sale terminal 12 may be oriented towards the employee to facilitate interaction between the employee and the point-of-sale terminal 12.
The point-of-sale terminal 12 and/or customer display device 14 may be equipped with features to secure the devices to their position. For example, the point-of-sale terminal 12 and/or customer display device 14 may be equipped with internal or external magnets on the bottom of the device to secure the device to a substantially horizontal surface, such as a table top, counter top, stand, cash drawer, and/or the like.
One or more of the indicators 48 of the panel 46 may be configured to indicate when the point-of-sale terminal 12 is powered on or off.
During operation, the point-of-sale terminal 12 may be configured to execute and operate software. The software may include operating system software (e.g., Apple iOS®, Google Android™, Microsoft Windows®, and/or the like) as well as application software, such as point-of-sale software. In example embodiments, the computer and associated components (e.g., processor, memory, and/or the like) of the point-of-sale terminal 12 may be configured to operate and execute, as well as provide the functionality of, the software.
The point-of-sale terminal 12 may be configured to display the software and its associated interfaces on the screen 22. A user of the point-of-sale terminal 12 (e.g., an employee) may interact with and/or provide input to the software using the touch screen functionality of the screen 22. In some embodiments, the point-of-sale terminal 12 may receive additional input from a user via associated peripherals, such as a keyboard, mouse, touchpad, and/or the like.
The point-of-sale terminal 12 may permit a user to conduct a transaction for a customer, for example for the sale of one or more items or services. In this regard, the point-of-sale terminal 12 may be configured to receive input associated with the transaction from the user. In some embodiments, the point-of-sale terminal 12 may receive input from the user via the touch screen 22. The point-of-sale terminal 12 may receive input from the user via an external (e.g., peripheral) device, such as a bar code scanner connected to or in communication with the point-of-sale terminal 12.
After receiving input related to the transaction from the user, the point-of-sale terminal 12 may prepare for payment by a customer for the transaction. In this regard, the point-of-sale terminal 12 may be configured to accept payment for the transaction. For example, the card reader 50 of the point-of-sale terminal 12 may be configured to read different types of cards (e.g., debit cards, credit cards, gift cards, loyalty cards, and/or the like) to accept payment information of the customer for completing the transaction. The card reader 50 may obtain the customer payment information by reading a magnetic stripe of the card or communicating with the card via short range communication (e.g., via Bluetooth™, WiFi, near field communication (NFC), and/or the like). The card reader 50 may interact with the customer's card in a secure fashion.
In various embodiments, the point-of-sale terminal 12 may be configured to generate a receipt for the transaction. In this regard, the point-of-sale terminal 12 may execute software for generating the receipt information. In some embodiments, the point-of-sale terminal 12 may generate multiple receipts. For example, the point-of-sale terminal 12 may generate a first receipt to be signed by the customer and maintained by the user of the point-of-sale terminal 12, and a second receipt for the customer to keep for his or her records.
The built-in printer 40 of the point-of-sale terminal 12 may print the receipt information on receipt paper contained within the point-of-sale terminal 12. The printed receipt may be expelled from the point-of-sale terminal 12 via the receipt port 45 and torn from the receipt paper roll using the cutting mechanism of the built-in printer 40.
An indicator 48 on the panel 46 of the point-of-sale terminal 12 may provide an indication of the power status (e.g., on or off) of the built-in printer 40. In some instances, a button 49 on the panel 46 may provide for toggling the power of the built-in printer 40 on and/or off. In an instance in which the point-of-sale terminal 12 or built-in printer 40 detects an error, the point-of-sale terminal 12 may be configured to indicate the error via an indicator 48 on the panel 46. For example, the built-in printer 40 may detect that it has run out of receipt paper. In this instance, the user may use the latch 44 to open door 42 and replace the receipt paper. In example embodiments, the user may press a button 49 (e.g., a feed button) on the panel 46 to feed the receipt paper through the receipt port 45.
According to various embodiments, operation of the system 10 may be improved by the inclusion of a customer display device 14. The customer display device 14 may provide a customer the opportunity to interact with the system 10 and to monitor the transaction conducted by the user of the point-of-sale terminal 12 during operation. In this regard, the customer display device 14 may be oriented toward a customer to facilitate the customer's interactions and monitoring. For example, when a customer is facing the user of the point-of-sale terminal 12 (e.g., an employee), the customer display device 14 may be oriented approximately 180 degrees opposite the orientation of the point-of-sale terminal 12 along the horizontal axis, as depicted in
The screen 62 of the customer display device 14 may be configured to display information corresponding to or relating to the transaction conducted on the associated point-of-sale terminal 12. For example, the screen 62 may display the items or services being input into the point-of-sale terminal 12, the associated and summed prices, discounts, loyalty information, tax, and/or the like.
After input related to the transaction has been entered by the user of the point-of-sale terminal 12, the customer display device 14 may be configured to facilitate a customer paying for the transaction, inputting coupon and/or loyalty information, and/or the like. The customer display device 14 may permit a customer to select a method of payment, for example using a touch screen portion of the screen 62 or, in some instances, a stylus.
The card reader 62 of the customer display device 14 may be configured to read different types of cards (e.g., debit cards, credit cards, gift cards, loyalty cards, and/or the like) to accept payment information of the customer for completing the transaction. The card reader 62 may obtain the customer payment information by reading a magnetic stripe of the card or communicating with the card via short range communication (e.g., via Bluetooth™, WiFi, near field communication (NFC), and/or the like). The card reader 62 may interact with the customer's card in a secure fashion.
The screen 62 of the customer display device 14 may be configured to accept additional information from the customer related to the payment method. In some embodiments, the screen 62 may permit a customer to enter a personal identification number (PIN), zip code, and/or the like to confirm the customer's identity or authorization to use the method of payment provided. The screen 62 of the customer display device 14 may be further configured to accept a signature of the customer. Customer input may be received via a touch screen portion of the screen 62, or in some instances, via a stylus. In other embodiments, the customer signature may be received on a physical receipt at another time during the transaction.
The customer display device 14 may transmit customer input and/or receive transaction information to/from the point-of-sale terminal 12. In this regard, the point-of-sale terminal 12 and customer display device 14 may communicate via a connection between the two devices. For example, a cable 68 may connect the point-of-sale terminal 12 and the customer display device 14 to provide a communications channel. In another example, the point-of-sale terminal 12 and customer display device 14 may establish a wireless connection between each other to communicate.
In example embodiments, the connection between the point-of-sale terminal 12 and the customer display device 14 may provide power to the customer display device 14 from the point-of-sale terminal 12. Such capability may be in addition to the ability to transfer data over the connection, and in some instances both power and data may be carried over the same cable 68. The connection may permit the customer display device 14 to determine when to power on or off. For example, the customer display device 14 may be configured to use a power detector to determine when to power on or off. In some instances, a special sequence between the two devices may enable the customer display device 14 to determine when to power on or off.
Although the present invention has been described with particular reference to certain preferred embodiments thereof, variations and modifications of the present invention can be effected within the spirit and scope of the following claims.
Numerous benefits may be realized from the implementation of embodiments of the present invention. Various advantageous embodiments provide a low-cost point-of-sale system having a single, multi-functional terminal with a small footprint and requiring few to no additional peripheral devices to fully handle customer transactions. That is, a retailer may input a customer transaction, complete the transaction, receive payment from the customer for the transaction, and print a receipt for the customer using the same countertop terminal. In doing so, retailers may reduce the amount of space, cabling, and setup required for operating a point-of-sale system. In advantageous embodiments, any additional connections may be hidden from view providing a safer, less cluttered, and more aesthetically pleasing system. In other advantageous embodiments, the compact nature of the point-of-sale system may allow it to be positioned at, and easily moved around, many locations, such as on a counter top, table top, stand, cash drawer, shelf, or a small or confined location. Some advantageous embodiments may further include a customer display device for providing transaction information to, and receiving payment for the transaction from, a customer.
The operations of the methods described herein may be carried out in any suitable order, or simultaneously where appropriate. The methods described herein may be performed by software in machine readable form on a tangible storage medium or as a propagating signal.
In various embodiments, a point-of-sale terminal 12 and/or a customer display device 14 may be embodied as or otherwise include an apparatus 700 as generically represented by the block diagram of
The means of the apparatus 700 as described herein may be embodied as, for example, circuitry, hardware elements (e.g., a suitably programmed processor, combinational logic circuit, and/or the like), a computer program product comprising computer-readable program instructions (e.g., software or firmware) stored on a computer-readable medium (e.g., memory 712) that is executable by a suitably configured processing device (e.g., the processor 710), or some combination thereof. In some example embodiments, the processor 710, memory 712, communication interface 714, user interface 716, and/or specialized circuitry 718 may be embodied as a chip or chip set.
The processor 710 may, for example, be embodied as various means including circuitry, one or more microprocessors with accompanying digital signal processor(s), one or more processor(s) without an accompanying digital signal processor, one or more coprocessors, one or more multi-core processors, one or more controllers, one or more computers, various other processing elements including integrated circuits such as, for example, an ASIC (application specific integrated circuit) or FPGA (field programmable gate array), one or more other hardware processors, or some combination thereof. Although illustrated in
In some example embodiments, the processor 710 may be configured to execute instructions stored in the memory 712 or memory otherwise accessible to the processor 710. These instructions, when executed by the processor 710, may cause the apparatus 700 to perform one or more of the functionalities of the apparatus 700 as described herein. Further, the processor 710 may comprise functionality to operate one or more software programs, which may be stored in memory. For example, the processor 710 may be capable of operating a connectivity program, such as a web browser. The connectivity program may allow the apparatus 700 to transmit and receive web content, such as location-based content, according to a protocol, such as Wireless Application Protocol (WAP), hypertext transfer protocol (HTTP), and/or the like. The apparatus 700 may be capable of using protocol(s), such as Transmission Control Protocol/Internet Protocol (TCP/IP), to transmit and receive web content across the internet or other networks.
The memory 712 may comprise, for example, volatile memory, non-volatile memory, or some combination thereof. In this regard, the memory 712 may comprise one or more tangible and/or non-transitory computer-readable storage media that may include volatile and/or non-volatile memory. Although illustrated in
The communication interface 714 may be embodied as any device or means embodied in circuitry, hardware, a computer program product comprising computer readable program instructions stored on a computer readable medium (for example, the memory 712) and executed by a processing device (for example, the processor 710), or a combination thereof that is configured to receive and/or transmit data from/to another computing device. The communication interface 714 may include, for example, an antenna, a transmitter, a receiver, a transceiver, and/or supporting hardware or software for enabling communications with one or more remote devices. The communication interface 714 may be configured to receive and/or transmit data using any protocol that may be used for communications between devices.
The user interface 716 may be in communication with the processor 710 to receive an indication of a user input and/or to provide an audible, visual, mechanical, or other output to a user. As such, the user interface 716 may include, for example, a keyboard, keypad, scanner, printer, mouse, joystick, display (e.g., touch screen display), microphone, speaker, and/or other input/output mechanisms. The processor 710 and/or user interface circuitry comprising the processor 710 may be configured to control one or more functions of the user interface 716 through computer program instructions (e.g., software and/or firmware) stored on memory (e.g., memory 712) accessible to the processor 710.
The specialized circuitry 718 may be embodied as various means, such as circuitry, hardware, a computer program product comprising computer readable program instructions stored on a computer readable medium (for example, the memory 712) and executed by a processing device (for example, the processor 710), or some combination thereof and, in some embodiments, is embodied as or otherwise controlled by the processor 710.
Many modifications and other embodiments of the inventions set forth herein will come to mind to one skilled in the art to which these inventions pertain having the benefit of the teachings presented in the foregoing descriptions and the associated drawings. Therefore, it is to be understood that the embodiments of the invention are not to be limited to the specific embodiments disclosed and that modifications and other embodiments are intended to be included within the scope of the appended claims. Moreover, although the foregoing descriptions and the associated drawings describe example embodiments in the context of certain example combinations of elements and/or functions, it should be appreciated that different combinations of elements and/or functions may be provided by alternative embodiments without departing from the scope of the appended claims. In this regard, for example, different combinations of elements and/or functions other than those explicitly described above are also contemplated as may be set forth in some of the appended claims. Although specific terms are employed herein, they are used in a generic and descriptive sense only and not for purposes of limitation.
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| 4304385 | Farouche | Dec 1981 | A |
| 5987438 | Nakano | Nov 1999 | A |
| 20060199714 | Yang | Sep 2006 | A1 |
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| Number | Date | Country | |
|---|---|---|---|
| 20150149311 A1 | May 2015 | US |
