The following relates to computer graphics, and more particularly relates to computing systems and processes for controlling the simultaneous presentation of graphical imagery on multiple computer displays. Although the following may be used in many different settings and applications, various embodiments could be used in the collaborative development of dashboard displays for cloud computing platforms or the like.
Dashboards are graphical displays that are generated by a computer to collect, organize and present information for the user in a useful manner. Similar to automotive dashboards, computerized dashboards typically provide graphical or other reports representing different types of information in an easy-to-read format. In the case of a database system used for tracking sales data, for example, dashboard displays can present graphical or other information about real time sales, hourly/daily/weekly/monthly/yearly sales figures, and/or other useful information as desired within a shared screen or other display. Other dashboards could be formulated to report web site traffic, manufacturing data, order or shipping details, and/or virtually any other data that can be measured or otherwise quantified. Dashboards are commonly used to present real-time or other data across a wide array of different applications and settings.
Modern software development is evolving away from the client-server model toward “cloud”-based processing systems that provide access to data and services via the Internet or other networks. In contrast to prior systems that hosted networked applications on dedicated server hardware, the cloud computing model allows applications to be provided over the network “as a service” supplied by an infrastructure provider. The infrastructure provider typically abstracts the underlying hardware and other resources used to deliver a customer-developed application so that the customer no longer needs to operate and support dedicated server hardware.
More recently, multi-tenant cloud-based architectures have been developed to improve collaboration, integration and community-based improvement between customer tenants without sacrificing data security. Generally speaking, multi-tenancy refers to a system wherein a single hardware and software platform simultaneously supports multiple user groups from a common data store. The Force.com service available from salesforce.com of San Francisco, Calif., for example, provides an application-centric approach that abstracts the server hardware altogether and allows multiple tenants to simultaneously yet securely implement a wide variety of applications.
Although multi-tenant and other cloud computing platforms can provide substantial benefits, challenges can arise in designing, building and operating such systems. The need to flexibly represent the many different types of data tracked by different tenants, for example, can present challenges in designing dashboard displays. In particular, it can be a substantial technical challenge to support creation of custom dashboard displays, particularly in collaborative environments where multiple users desire to make simultaneous changes to graphical or other dashboard elements.
Various embodiments provide a process executable by a cloud server or other computer system to simultaneously generate imagery (such as dashboard imagery) having a plurality of objects on a plurality of different client computing systems each operated by different user. In this example, the process suitably comprises receiving a first input from a first one of the plurality of client computing systems at the computer system that identifies one of the objects of the dashboard imagery to be edited by a first user; and, in response to the first input, providing a first instruction from the computer system to the first one of the plurality of client computing systems to thereby enable editing of the identified object by the first user while the dashboard imagery is presented by the first client computing system, and also providing at least one second instruction from the computing system to each of the other client computing systems directing the other client computing systems to disable editing of the identified object by the different users while the dashboard imagery is presented by the other client computing systems.
Other examples provide processes executable by a personal computer, tablet computer, mobile phone or other client computing system to present dashboard imagery having a plurality of objects on a display. This example process suitably comprises: establishing a session with a server system via a network; receiving data corresponding to each of the plurality of objects in the dashboard imagery via the session from the server system; presenting the dashboard imagery including on the display based upon the data received from the server system; receiving a first user input selecting one of the plurality of objects to be edited using the client computing system; transmitting a first message to the server system via the session to identify the selected object to be edited using the client computing system; receiving a first instruction from the server system via the session to thereby enable editing of the identified object by the client computing system; updating the dashboard imagery to change the appearance of the selected object presented on the display; and in response to further user inputs, providing edit instructions to the server system via the session to thereby permit the server system to forward the edit instructions to other client computing systems and thereby enable the other client computing systems to display edits to the selected object in real time.
Still other embodiments provide a cloud-based or other computer system to simultaneously generate dashboard imagery having a plurality of objects on a plurality of different client computing systems each operated by different user, the computer system comprising a processor, a memory and an input/output interface. The processor suitably executes an application that performs an automated process that comprises receiving, via the input/output interface, a first input from a first one of the plurality of client computing systems at the computer system that identifies one of the objects of the dashboard imagery to be edited by a first user; and, in response to the first input, providing a first instruction to the first one of the plurality of client computing systems via the input/output interface to thereby enable editing of the identified object by the first user while the dashboard imagery is presented by the first client computing system, and also providing at least one second instruction via the input/output interface to each of the other client computing systems directing the other client computing systems to disable editing of the identified object by the different users while the dashboard imagery is presented by the other client computing systems.
Other embodiments and examples could provide processes executed by client or server systems, data processing systems to provide client or server functionality, and/or any number of other systems, processes, devices or other aspects of the concepts set forth herein. While the examples above tend to focus on the collaborative development of dashboard interfaces for cloud computing platforms, equivalent concepts could be readily applied to any number of other environments.
Exemplary embodiments will hereinafter be described in conjunction with the following drawing figures, wherein like numerals denote like elements, and
According to various embodiments, systems and processes are provided to improve the collaborative design of dashboard displays through the simultaneous presentation of graphical user interfaces on multiple client computing systems. As a user selects a dashboard object to edit, the system blocks that object for editing by other users. Although other users are prevented from simultaneously editing the same object, other users may view real time updates to the edited object so they are able to see the changes as they are made. Any number of simultaneous users may be supported, thereby allowing different users to make changes to different objects at the same time while viewing real time changes made by other users. Various embodiments additionally provide chat, commenting, sharing, permission setting and/or other features. Further embodiments could also allow “meta dashboards”, or display of metrics about the dashboard itself. In contrast to prior dashboard development systems in which only one user was able to edit the dashboard interface at a time, the dashboard design process can be made much more efficient and effective by allowing dashboards to be edited and reviewed in a collaborative, simultaneous multi-user setting.
The general concepts and systems described herein may be applied in any number of different computing settings to support any number of different data types, processing environments and/or presentation systems.
Turning now to
Platform no allows applications 128A-B to provide any number of dashboard displays 129 that each include any number of graphs, charts, tables or other display objects. Each object in the dashboard display 129 presents a graphical representation of a numerical or other metric related to the application 128. Examples of metrics that could be represented with dashboard objects could include customer service or order data, numbers of customer contacts, percentage achieved toward a goal and/or any other metrics as desired.
During the dashboard design process, users of various client devices 140 are able to simultaneously design and edit the displays presented, with each user seeing updates made by other users in real time (considering some delay inherent in data processing, network transmission and the like). Examples of dashboard interfaces 129 are described with respect to
Each virtual application 128A-B is suitably generated at run-time using a common platform 110 that securely provides access to data 132 in database 130 for each of the various tenants subscribing to system 100. Each application 128A-B can include routines and processes for receiving data, processing the data, and reporting data to one or more users. The reporting of data may be provided through one or more dashboard interfaces as described herein.
Database 130 is any sort of repository or other data storage system capable of storing and managing data 132 associated with any number of tenants. Database 130 may be implemented using any type of conventional database server hardware. In various embodiments, database 130 shares processing hardware 104 with server 102. In other embodiments, database 130 is implemented using separate physical and/or virtual database server hardware that communicates with server 102 to perform the various functions described herein.
Data 132 may be organized and formatted in any manner to support application platform 110. In various embodiments, data 132 is suitably organized into a relatively small number of large data tables to maintain a semi-amorphous “heap”-type format. Data 132 can then be organized as needed for a particular virtual application 128A-B. In various embodiments, conventional data relationships are established using any number of pivot tables or other structures that establish indexing, uniqueness, relationships between entities, and/or other aspects of conventional database organization as desired.
Further data manipulation and report formatting is generally performed at run-time using a variety of meta-data constructs. Metadata within a universal data directory (UDD), for example, can be used to describe any number of forms, reports, workflows, user access privileges, business logic and other constructs that are common to multiple users of database 132. Tenant-specific formatting, functions and other constructs may be maintained as tenant-specific metadata for each tenant, as desired. Rather than forcing data 132 into an inflexible global structure that is common to all tenants and applications, then, database 130 is organized to be relatively amorphous, with tables and metadata providing additional structure on an as-needed basis. To that end, application platform 110 suitably uses tables and/or metadata to generate “virtual” components of applications 128A-B that logically obtain, process, and present the relatively amorphous data 132 from database 130. Such tables and metadata may be used to define one or more dashboard displays, as appropriate.
Server 102 is implemented using one or more actual and/or virtual computing systems that collectively provide a dynamic application platform no for generating virtual applications 128A-B. Server 102 operates with any sort of conventional computing hardware 104, such as any processor 105, memory 106, input/output features 107 and the like. Processor 105 may be implemented using one or more of microprocessors, microcontrollers, processing cores and/or other computing resources spread across any number of distributed or integrated systems, including any number of “cloud-based” or other virtual systems. Memory 106 represents any non-transitory short or long term storage capable of storing programming instructions for execution on processor 105, including any sort of random access memory (RAM), read only memory (ROM), flash memory, magnetic or optical mass storage, and/or the like. Input/output features 107 represent conventional interfaces to networks (e.g., to network 145, or any other local area, wide area or other network), mass storage, display devices, data entry devices and/or the like. In a typical embodiment, application platform 110 gains access to processing resources, communications interfaces and other features of hardware 104 using any sort of conventional or proprietary operating system 108. As noted above, server 102 may be implemented using a cluster of actual and/or virtual servers operating in conjunction with each other, typically in association with conventional network communications, cluster management, load balancing and other features as appropriate.
Application platform 110 is any sort of software application or other data processing engine that generates virtual applications 128A-B that provide data and/or services to client devices 140A-B. Virtual applications 128A-B are typically generated at run-time in response to queries received from client devices 140A-B, as described more fully below. To that end, platform 110 dynamically builds and executes dashboard displays and other aspects of virtual applications 128A-B in response to specific requests received from client devices 140A-B. Virtual applications 128A-B are typically constructed in accordance with tenant-specific metadata, which describes the particular tables, reports/dashboards, interfaces and/or other features of the particular application. In various embodiments, each virtual application 128A-B generates dynamic web content that can be served to a browser or other client program 142A-B associated with client device 140A-B, as appropriate. Applications 128 may contain JAVA, .NET and/or other content that can be presented using conventional client software running on client device 140; other embodiments may simply provide dynamic web or other content that can be presented and viewed by the user, as desired.
In operation, then, developers use application platform 110 to create data-driven virtual applications 128A-B for the tenants that they support. Such applications 128A-B may make use of interface features such as tenant-specific screens, universal screens and/or the like. Any number of tenant-specific and/or universal objects may also be available for integration into dashboards or other aspects of tenant-developed applications 128A-B. Data 132 associated with each application 128A-B is provided to database 130, as appropriate, and stored until requested, along with metadata that describes the particular features (e.g., reports, tables, functions, etc.) of tenant-specific application 128A-B until needed.
Data and services provided by server 102 can be retrieved using any sort of personal computers, mobile telephones, tablets or other network-enabled client devices 140A-B on network 145. Typically, the user operates a conventional browser or other client program to contact server 102 via network 145 using, for example, the hypertext transport protocol (HTTP) or the like. In some implementations, HTTP “get” and “put” statements may be transmitted over a transmission control protocol (TCP) session or the like to pass various messages, instructions and data relating to the display and design of interface objects, as described more fully below. In many implementations, a Javascript, ActiveX or other applet executing within the browser of client device 140 generates interface features to be displayed in response to instructions received from the server 102; equivalent embodiments may use any sort of application program interface (API), application or other feature executing on client computing devices 140 to render graphical imagery to the display.
To collaboratively create dashboard interfaces, then, a group of users using any number of client computing systems 140A-B are each able to view interfaces 129A-B (respectively) showing the draft dashboard display and indicating which users are actively editing the different component objects of the displays.
In the example shown in
The various features shown in
Collaborative editing of dashboards or other interface features suitably begins by each user providing appropriate information for authentication and authorization. Functions 302 and 303 in
Function 305 may also include enforcement of any permissions or authorization features, as appropriate. In many implementations, different users will have different permissions or “rights” to create, view, modify and/or delete interfaces or interface objects, as desired. The rights may be defined by an administrator and associated with user accounts in any manner. Server system 102 appropriately applies user rights to prevent unauthorized access, modification or deletion of interfaces, as appropriate. Such rights may be enforced by server 102 through the use of messages transmitted to each client device 140A-B, through limiting of data delivered to client devices 140A-B, and/or through other mechanisms as desired.
If users are authenticated, then the server system 102 and authenticated client systems 140A-B each establish a communications session 306, 307 (respectively) for subsequent communication. Sessions 306, 307 are typically separately established for each client system 140 so that clients may join or exit the collaborative design session at any time. Sessions 306, 307 may be implemented as TCP sessions for reliable and sustainable connections; other embodiments may equivalently use the user datagram protocol (UDP) for transfer of video traffic or large graphics files, and/or for other purposes. In many implementations, client systems 140A-B and server system 102 will communicate using HTTP “get” and “put” constructs that are transmitted over TCP connections, although equivalent embodiments could be constructed that use any other protocols as desired. Sessions 306, 307 will typically persist between server system 102 and client systems 140A-B until such time as the client system 140A-B explicitly disconnects from server system 102; other embodiments could include timeout, administrative disconnect and/or other features, as desired.
Sessions 306, 307 are used to transfer data and instructions between server system 102 and client systems 140A-B. In the example process 300 illustrated in
To edit an object, a user provides an input 324 using a cursor or other pointing mechanism to select the desired object for editing. The selected object is identified to the server system 102 via a message 312. Server system 102 appropriately verifies that the user of client device 140A has appropriate rights to edit the identified object and that the object is not already being edited by another user. If the object is available for editing by the user, then server system 102 sends an instruction 314 that directs client system 140A to allow edits to the selected object. Server system 102 may also send an instruction 315 to other client devices 140B directing such devices to update their user displays to indicate that the first user is editing the selected object.
As noted above, various embodiments may indicate that an object is being edited in any number of different ways. In some embodiments, the client device 140A that is receiving the edit instructions 326 changes the user display so that the actively-edited object is made more prominent though the use of color, 3-D effects and/or the like. Other client devices 140B may change the color of the selected object, may add dotted lines or other highlights to the edited object, may add a user tag indicating which user is making edits to the object and/or may otherwise update the display as desired. Server system 102 may also set a flag or other indicator associated with the selected object to indicate that the object is being edited; this flag may be subsequently checked to prevent multiple users from attempting to edit the same object.
As the first user provides additional inputs 326 to the client device 140A indicating changes to the selected object, descriptions of such changes are provided from the client device 140A to the server system 102 as edit messages 316. Such messages 316 may be forwarded from server system 102 to the other client devices 140B as messages 317 for real-time updating of the selected object on each of the different devices 140 during the editing process. Edit messages 316 may be forwarded without modification by server system 102 in some implementations, or server 102 may filter messages 316 to prevent unauthorized edits or the like prior to transmitting messages 317 to the other client devices 140B. Server system 102 may perform re-formatting or other actions on messages 316 as desired before forwarding messages 317 to each of the client devices 140. Each client system 140B processes the instructions 317 (function 319) to provide real-time updates during the editing process. Client system 140A may update the display (function 318) in response to user instructions 326, and/or in response to feedback instructions 317 received from a central server 102, as appropriate.
When the first user is done editing the selected object, he or she provides an appropriate user input 326 that triggers a release message 320 to be sent to server 102 via session 306. Server 102 suitably notifies the other collaborating systems 140B that the selected object has been released (function 321), thereby enabling each of the client systems 140A-B to update the screen displays to indicate that the object is no longer being edited (functions 322, 323).
Although
Generally speaking, the various functions and features of process 300 may be carried out with any sort of hardware, software and/or firmware logic that is stored and/or executed on any platform. Some or all of process 300 may be carried out, for example, by logic executing within system 100 in
Interface 129 as illustrated in
Interface 401 as illustrated in
After a dashboard or other interface has been created, the interface may be forwarded for review by a manager, administrator or other person. Review processes could be administered using a screen similar to interface 402, which allows different users to be identified as recipients, reviewers, editors or other parties. Interface 402 may also allow an administrator to manually assign privileges to create, view, edit, comment, delete, share and/or the like through the use of checkboxes or other interface elements. Interfaces may be shared to groups, individuals, social networking groups and/or the like. Sharing may occur through hyperlinks to active images, through forwarding of graphical files showing sample interfaces, or in any other manner.
Completed dashboards 403 and other interfaces may be presented in any manner. In various embodiments, the completed dashboards are retained as data 130 that is processed by platform 140 within any number of virtual applications 128A-B. As noted above, platform 140 suitably populates the dashboards with real-time data or the like at run-time for effective presentation of current data. Dashboards 403 or dashboard formats may be retained as private data by one or more tenants, and/or dashboard formats may be shared with other tenants as desired. Other embodiments could retain dashboard formatting and other data on separate servers, as part of an API, or in any other manner.
In some implementations, data about the dashboard or other interface 403 may be collected and presented in its own “meta-dashboard”: that is, a dashboard that presents information about a dashboard. Information tracked for dashboard interfaces 403 could include a number of views, an update frequency, metrics about the editing process (e.g., number of edits made, number of users involved in editing, frequency of edits and/or the like), and/or any other information as desired. Such information could be presented as a graph 421, chart, table or any other interface object, as desired.
According to various embodiments, then, collaborative design of dashboards or other user interfaces can be facilitated by coordinating the graphical displays produced by various client computer systems using a server computing system. Messages sent from the server computer system can direct the presentation of user interface elements on each of the client computer systems so that individual users can edit certain objects and view edits made by other users as such edits are made in real time. The finished interfaces may be shared, approved and monitored as desired so that future enhancements may be made and the benefits of created interfaces can be tracked.
The term “exemplary” is used herein to represent one example, instance or illustration that may have any number of alternates. Any implementation described herein as “exemplary” should not necessarily be construed as preferred or advantageous over other implementations, but rather as a non-limiting example.
Although several embodiments have been presented in the foregoing description, it should be appreciated that a vast number of alternate but equivalent variations exist, and the examples presented herein are not intended to limit the scope, applicability, or configuration of the invention in any way. To the contrary, various changes may be made in the function and arrangement of the various features described herein without departing from the scope of the claims and their legal equivalents. To that end, the concepts set forth herein have been primarily described within the context of generating dashboard interfaces for a multi-tenant cloud computing platform. Equivalent embodiments, however, could be readily applied to other programming environments, platforms and/or the like.
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Number | Date | Country | |
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20170102833 A1 | Apr 2017 | US |