Companies utilizing e-commerce sites strive to make their sites easier for users to locate and purchase items. To help users locate items, for instance, these sites may categorize products into varying categories of an electronic catalog. In order to ease users' ability to purchase items, meanwhile, these companies may configure their sites to accept many forms of payment. While many of these strategies have increased the effectiveness of these sites, companies continually strive to further enhance user experiences.
The detailed description is described with reference to the accompanying figures. In the figures, the left-most digit(s) of a reference number identifies the figure in which the reference number first appears. The use of the same reference numbers in different figures indicates similar or identical items.
This disclosure is directed, in part, to allowing a user to engage in a transaction using a password (e.g., a dynamic password) and an identifier linked with a payment instrument. In some instances, the identifier linked with the payment instrument is free from information identifying the payment instrument. Therefore, the user associated with the identifier (and potentially the linked payment instrument) may more freely share the identifier than an actual payment instrument identifier. That is, the user may more freely share the identifier linked to the payment instrument when compared with sharing credit card numbers, bank account numbers, gift card numbers, and the like.
In some instances, the identifier linked with the payment instrument comprises a set of numeric or alphanumeric characters having a secondary meaning to the user (e.g., “Grace's Textbooks”, “Griffin's Toys”, etc.). Many other identifiers may similarly be employed, each of which may be linked to one or more payment instruments, such as a credit card, bank account, gift card, and the like.
To authenticate an identifier linked with a payment instrument, the user may provide a password, such as a dynamic password, that is unique to the identifier. The dynamic password may comprise a one-time password or may comprise another secure password that may be used more than once. A one-time password, for instance, may comprise a password that is valid for a specific amount of time (e.g., sixty seconds) or for a specific number of uses (e.g., one). The one-time password may be uniquely generated based on a random number generating process, a mathematical algorithm, and/or based on any other known or novel methods. While this discussion refers to examples with reference to one-time passwords, other dynamic passwords may, in some instances, be employed more than once. For instance, if a particular dynamic password is time-based and changes every sixty seconds, the one-time password may conceivably be employed more than once during these sixty seconds. However, in these and other instances, a dynamic password may only be used for a single transaction, at which point a new dynamic password may be generated for future transactions made with the corresponding identifier. Again, while the discussion uses a one-time password to describe certain implementations, other implementations may use one or more other forms of dynamic passwords.
The discussion begins with a section entitled “Illustrative Architecture,” which describes one non-limiting environment that may allow users to conduct transactions with one-time passwords. A section entitled “Illustrative User Interfaces” follows. This section depicts and describes illustrative examples of user interfaces (UIs) that may be served to and rendered at the device of the user of
This brief introduction, including section titles and corresponding summaries, is provided for the reader's convenience and is not intended to limit the scope of the claims, nor the proceeding sections. Furthermore, the techniques described above and below may be implemented in a number of ways and in a number of contexts. One example implementation and context is provided with reference to the following figures, as described below in more detail. However, the following implementation and context is but one of many.
Illustrative Architecture
Here, the techniques are described in the context of a user 102(1) operating a computing device 104 to access a service provider site 106 over a network 108. For instance, user 102(1) may use device 104 to access site 106 for purposes of engaging in a transaction with the service provider.
Architecture 100 also includes a transaction processing service 110 configured to manage the requested transaction. While service provider site 106 and transaction processing service 110 are illustrated in the current example as separate entities, the service provider and processing service 110 may comprise the same entity or may employ similar or the same functionality in other embodiments. Furthermore, the described techniques themselves may be implemented in a vast number of other environments and architectures.
In architecture 100, site 106 may comprise any sort of site that supports user interaction, including social networking sites, e-commerce sites, informational sites, news and entertainment sites, and so forth. Additionally, the site is representative of proprietary sites that receive requests and provide content over proprietary networks other than the Internet and public web.
Furthermore, while the illustrated example represents user 102(1) accessing service provider site 106, the described techniques may equally apply in instances where user 102(1) interacts with the service provider over the phone, via a kiosk, or in any other manner. It is also noted that the described techniques may apply in other client/server arrangements, as well as in non-client/server arrangements (e.g., locally-stored software applications, set-top boxes, etc.).
Here, user 102(1) accesses content site 106 via network 108. Network 108 may include any one or combination of multiple different types of networks, such as cable networks, the Internet, and wireless networks. User computing device 104, meanwhile, may be implemented as any number of computing devices, including as a personal computer, a laptop computer, a portable digital assistant (PDA), a mobile phone, a set-top box, a game console, a personal media player (PMP), and so forth. User computing device 104 is equipped with one or more processors 112 and memory 114 to store applications and data. An application, such as a browser 116 or other client application, running on device 104 facilitates access to site 106 over network 108.
Site 106 is hosted on one or more servers 118(1), . . . , 118(N) having processing and storage capabilities. In one implementation, the servers might be arranged in a cluster or as a server farm, although other server architectures may also be used to host the site. The site is capable of handling requests from many users and serving, in response, various pages of content that can be rendered at user computing device 104 for viewing by user 102(1). For instance and as illustrated, site 106 may serve a page 120 to computing device 104. Page 120 may comprise any sort of content, such as an item for sale, a user profile, a search page, a discussion forum, and/or any other type of page.
As illustrated, servers 118(1)-(N) may store or otherwise have access to an item catalog 122 comprising one or more items 124(1), . . . , 124(S). An item includes anything that the service provider wishes to offer for purchase, rental, subscription, viewing, informative purposes, or some other form of consumption. In some embodiments the item may be offered for consumption by the service provider hosting site 106. However, in other embodiments service provider site 106 may host items that others are selling using the site 106. An item can include a product, a service, a digital download, a news clip, customer-created content, information, or some other type of sellable or non-sellable unit.
In the illustrated example, page 120 (rendered at device 104) includes content served by service provider site 106, as well as content served by transaction processing service 110. Both sets of content may comprise any sort of content capable of being visually, audibly, or otherwise consumed by user 102(1). In instances where the service provider that hosts site 106 comprises an e-commerce site, the content provided by site 106 may comprise one or more items for consumption by user 102(1). For example, this content may comprise an item for sale, rent, download, viewing, listening, or for any other type of consumption.
The content provided by service 110, meanwhile, may comprise content that enables user 102(1) to enter into a transaction with the service provider hosting site 106. In instances where site 106 comprises an e-commerce site, for example, this content may comprise a widget that allows user 102(1) to enter into a transaction with the service provider to consume or obtain an item provided by site 106. For instance, this widget may allow user 102(1) to purchase an item for sale by service provider site 106 and illustrated on page 120.
To engage in such a transaction, such as the purchase of an illustrated item, user 102(1) may provide an identifier linked with a payment instrument. User 102(1) may also provide a dynamic password for authenticating the identifier. The identifier linked with the payment instrument may actually identify the payment instrument or, alternatively, may be free from information identifying the linked payment instrument. In the former instances, the identifier may comprise a credit card number, a bank account number, a gift card number, and/or any other identifier that is linked with and identifies a payment instrument.
In the latter instances, meanwhile, the identifier may comprise proxy for the linked payment instrument. For instance, the identifier provided by user 102(1) may comprise a transaction phrase token. As described in U.S. Provisional Application No. 60/823,611, filed on Aug. 25, 2006, and U.S. patent application Ser. No. 11/548,111, filed on Oct. 10, 2006, both entitled UTILIZING PHRASE TOKENS IN TRANSACTIONS and both incorporated herein by reference, a transaction phrase token may comprise a set of characters that has a secondary meaning to user 102(1) or to another user associated with the transaction phase token. In addition to comprising a phrase (e.g., “Grace's Textbook”, “Griffin's Toys”, “My Online Spending $”), the transaction phrase token may also take the form of a physical card (e.g., similar in size and shape to a credit card). Whatever its form, the transaction phrase token may link to a payment instrument, such as a bank account or a credit card. For example, a transaction phrase token associated with user 102(1) may link with a payment instrument (e.g., a credit card) of user 102(1) or some other person or entity. Therefore, user 102(1) (and potentially one or more other users) may employ this transaction phrase token as a payment method for future purchases.
Furthermore, transaction phrase tokens may be associated with certain rules that dictate when and how a user may employ a transaction phrase token for purchases. Similarly, the user that controls the transaction phrase token (e.g., the person associated with the underlying payment instrument, such as the credit card holder) may differ from a user of the token. For instance, a mother may create a token for her daughter (“Grace”) entitled “Grace's Textbooks”. Once the mother creates or approves creation of the token, Grace may then specify this token as a payment method. By identifying this token as a payment method, the daughter thus identifies the mother (i.e., the person associated with the linked payment instrument) as the payer for these purchases. When initiating the transaction, in some embodiments it is not required that the phrase token user authenticates. Rather, the transaction can be initiated and then, if needed, subsequent authorization (e.g. by authenticating the user that controls the token) can be performed.
Similar to the discussion above, this transaction phrase token may be associated with predefined rules. For instance, the mother may create a rule that pre-approves purchases of certain categories of items, such as textbooks. The mother may also employ other rules, such as dollar amounts, time limits, and the like. In these instances, when the daughter uses the token as a payment method, the transaction processing service 110 may compare the parameters of the requested purchase with the rules associated with the token. The service may then complete or cancel the requested purchase according to the token's rules. Conversely or additionally, service 110 may notify the user that controls use of the token (here, the mother) to request that he or she approve or deny the requested purchase. The user that controls the use of the token may, in some cases, be requested to authenticate themselves in some way, such as through a username and password in order to approve the transaction of the token user.
Because transaction phrase tokens may merely comprise a string of characters that is free from information identifying a linked payment instrument, such tokens may be more freely shared than when compared with other types of payment instrument identifiers, such as credit card numbers, bank account numbers, and the like. However, due to the more lenient nature of transaction phrase tokens, transaction processing service 110 may take special care to ensure that a user that employs the token to conduct a transaction actually has authority to do so. For instance, imagine that user 102(1) is associated with and controls a transaction phrase token. When user 102(1) requests to conduct a transaction, transaction processing service 110 may ensure that user 102(1) actually has authority to conduct transactions with the provided transaction phrase token.
To ensure that user 102(1) has authority to employ a particular identifier, in some embodiments, user 102(1) may be asked to provide a dynamic password (e.g., a one-time password in this example) in addition to providing the identifier. Transaction processing service 110 may then compare this provided one-time password with a derived, stored or accessible one-time password associated with the provided identifier. If these one-time passwords match, then service 110 may approve the transaction. If, however, these passwords do not match, then service 110 may decline the transaction or may implement further authorization steps. While the discussion describes the matching or comparing of the passwords, it is to be appreciated that these terms include comparing the passwords themselves or otherwise determining if the received password is the same as the accessible password. For instance, service 110 may compare hash functions of the password(s), encryption versions of the password, and the like.
In order to authenticate an identifier, such as a transaction phrase token, with use of a dynamic password such as a one-time password, both user 102(1) and transaction processing service 110 may need to know the currently-valid dynamic password associated with the identifier. As described in detail below, service 110 may derive, store or otherwise have access to this currently-valid password as it changes with time or with various events. User 102(1), meanwhile, may determine this currently-valid one-time password in a number of ways. Again, while the following discussion i
For instance, user 102(1) may have access to a one-time password (OTP) token 126 configured to generate one or more one-time passwords (OTPs) 128(1), . . . , (P) associated with a particular identifier (e.g., a credit card number, a transaction phrase token, etc.). While the current example describes one-time passwords, other implementations may use one or more other forms of dynamic passwords. In any event, one such token generator embodied as a hardware device is the SecurID® token developed by RSA of Bedford, Mass. However, it should be understood that such tokens may be software based as well. Indeed, the token could also comprise a book of pre-generated one-time passwords as discussed below. Each of one-time passwords 128(1)-(P) may comprise a pseudo-random identifier, such as a string of numeric or alphanumeric characters.
Token 126, meanwhile, may comprise any sort of device or article capable of providing a one-time password. Furthermore, token 126 may be a time-based and/or a sequence-based token. A time-based token changes a one-time password after the passage of a predetermined amount of time (e.g., fifteen seconds, one minute, one hour, etc.). A sequence-based token, meanwhile, changes a password after a predetermined event, such as the user choosing to change the password or the use of the password.
As illustrated, token 126 may take many forms. For instance, token 126 may comprise a key fob 130, a personal digital assistant (PDA) 132, a mobile phone 134, or even a book 136, just to name a few. Using the example of key fob 130, this token may function to periodically generate a one-time password after the passage of a predetermined time interval. PDA 132 and mobile phone 134 may include software to do the same. That is, service 110 and/or user 102(1) may install software on PDA 132 or mobile phone 134 for the purpose of generating unique one-time passwords associated with a particular identifier. Book 136, meanwhile, may simply contain a listing of one-time passwords to be used in sequence by user 102(1). While a few illustrative tokens have been discussed, it is to be appreciated that token 126 may take many other forms.
As opposed to gaining access to one-time passwords 128(1)-(P) via token 126, user 102(1) may receive these passwords in other ways. For instance, user 102(1) may receive a one-time password from transaction processing service 110, on demand or otherwise. That is, when user 102(1) wishes to conduct a transaction with, for example, service provider site 106, user 102(1) may request a one-time password from service 110. To do so, user 102(1) may send a short message service (SMS) text message, send an email message, call or otherwise communicate with service 110. This or a subsequent communication may provide another password or personal identification number (PIN) to authenticate the user with service 110. In response, service 110 may provide one of the one-time passwords 128(1)-(P) to user 102(1). For instance, service 110 may send the one-time password to user 102(1) via an SMS text message, an email message, a phone call, physical delivery and/or via any other delivery method.
Once user 102(1) receives a one-time password (via service 110, token 126, or otherwise), user 102(1) may provide an identifier linked with a payment instrument and the one-time password to service 110 for the purpose of conducting a transaction with site 106. At this point, service 110 may attempt to authenticate the identifier by comparing the received one-time password with a one-time password associated with the received identifier and stored or accessible by service 110.
In the illustrated example, service 110 is hosted by one or more servers 138(1), . . . , (M). Servers 138(1)-(M) comprise one or more processors 140 as well as memory 142. Memory 142 may store or otherwise have access to an identifier database 144, an identifier issuer 146, a one-time password (OTP) issuer 148, a transaction authorization engine 150, and a one-time password (OTP) database 152.
Identifier database 144 stores or has access to one or more identifiers 154(1), . . . , (R), each of which may be linked with one or more payment instruments. Furthermore, each of identifiers 154(1)-(R) may or may not be free of information identifying the respective linked payment instrument(s). For instance, these identifiers may include credit card numbers, bank account numbers, transaction phrase tokens, and the like. Identifier issuer 146, meanwhile, may issue some these identifiers to users, such as user 102(1). For instance, issuer 146 may issue transaction phrase tokens to one or more users. In the current example, identifier database 144 stores an identifier corresponding to an identifier associated with user 102(1).
One-time password (OTP) issuer 148, meanwhile, may function to issue one-time passwords to users, such as user 102(1). For instance, issuer 148 may issue these passwords via SMS text messages, email messages, a phone call, or the like.
One-time password (OTP) database 152 stores one or more one-time passwords 156(1), . . . , (Q), regardless of whether OTP issuer 148 provided the password directly or not. Each of passwords 156(1)-(6) corresponds to a particular identifier. Therefore, both a user authorized to conduct a transaction with a particular identifier and transaction processing service 110 know the currently-valid one-time password for the particular identifier.
To illustrate,
Furthermore, table 158 illustrates several identifiers that do identify the linked payment instrument, such as “Visa® 45658” (identifying some or all of this fictional credit card's number) and “Gift Card 1234” (again, identifying some or all of this fictional gift card's number. Finally, table 158 illustrates currently-valid one-time passwords 164 corresponding to respective identifiers 160. For instance, the identifier “Griffin's Toys” (corresponding to user 102(1)) is shown to have a current password of “249586”. While this example employs a pseudo-random number for a password, other passwords may take other forms. Furthermore, when this one-time password “249586” expires (e.g., due to use of the password or due to the passage of time), then a new one-time password may be associated with the identifier “Griffin's Toys”.
With the information illustrated in table 158, transaction authorization engine 150 is able to receive an identifier and a one-time password from a user and, in response, compare the received password with a stored and currently-valid one-time password for the received identifier. In some instances, service 110 may approve a requested transaction if these passwords match. Furthermore, service 110 may decline or implement additional authorization mechanisms in response to determining that the passwords do not match.
Illustrative User Interfaces
Content 202 includes an illustration of an “ABC 6.2 Mega Pixel Digital Camera” for sale by the service provider. While content 202 illustrates a physical good in the form of a camera, content 202 could similarly illustrate one or more alternative or additional items for sale or consumption. Again, an item can include a product, a service, a digital download, a news clip, customer-created content, information, or some other type of sellable or non-sellable unit. Content 202 further includes details about the camera. The illustrated details about the camera include a rating, a price, availability, a description, specifications and customer reviews. Of course, the illustrated details are included for context only and other implementations may employ more or less information than the illustrated implementation.
Widget 204, meanwhile, includes text boxes 206 and 208 and an icon 210 entitled “Buy”. Text box 206 allows a user, such as user 102(1), to enter an identifier linked with a payment instrument. Text box 208, meanwhile, allows user 102(1) to enter a dynamic password, such as a one-time password in the current example. Once user 102(1) has entered an identifier and a one-time password into the corresponding text boxes, user 102(1) may then select icon 210 (e.g., with a cursor 212) to request to purchase the illustrated camera from the service provider. In the illustrated example, this request and the corresponding identifier and password are submitted to transaction processing service 110 in response to selection of icon 210. While
Furthermore, upon receipt of the identifier and the one-time password, service 110 may access a currently-valid one-time password associated with the received identifier. Service 110 (and, more particularly, transaction authorization engine 150) may determine whether the password is valid by, for example, comparing received password 214 against the password stored or accessible by service 110, among other methods. If these passwords are valid, then service 110 may approve the requested transactions. If these passwords are not valid, then service 110 may deny the transactions, take additional authorization steps, and/or may take another course of alternative action.
Finally,
Illustrative Flow Diagrams
Process 500 includes operation 502, which represents user 102(1) operating computing device 104 to navigate to service provider site 106. While
The identifier that user 102(1) enters into the widget or tool may or may not identify the linked payment instrument. User 102(1) may receive or know of the proper one-time password, meanwhile, through any of the methods discussed above or otherwise. For instance, user 102(1) may have a one-time password (OTP) token or may have received the one-time password from service 110 or another entity.
At operation 506, user 102(1) elects to purchase the item, at which point device 104 (and/or an application stored thereon, such as browser 116) sends the entered identifier and one-time password to transaction processing service 110. Upon receiving the request, as well as the identifier and password, service 110 compares (at operation 508) the received one-time password with a one-time password stored at or accessible by service 110.
If the one-time passwords do not match, then service 110 may deny the requested transaction at operation 510. Alternatively, the service may implement other authorization procedures. If, however, the passwords do indeed match one another, then service 110 may approve the requested transaction at operation 512. Responsive to the approval and processing of the transaction, the service provider hosting site 106 may provide user 102(1) with the purchased item, here the illustrated camera.
Conclusion
Although the subject matter has been described in language specific to structural features and/or methodological acts, it is to be understood that the subject matter defined in the appended claims is not necessarily limited to the specific features or acts described. Rather, the specific features and acts are disclosed as exemplary forms of implementing the claims.
This application is a continuation of co-pending, commonly owned U.S. patent application Ser. No. 12/165,081, filed Jun. 30, 2008, entitled “CONDUCTING TRANSACTIONS WITH DYNAMIC PASSWORDS,” the entirety of which is herein incorporated by reference.
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Number | Date | Country | |
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Parent | 12165081 | Jun 2008 | US |
Child | 15231511 | US |