A Computer Program Listing Appendix containing the extensible markup language (XML) code that may be used with the present invention is incorporated herein by reference and submitted with this specification through the Electronic Filing System (EFS) as one (1) file bearing file name WSDL-XSD-Appendix.txt with a size of 213,916 bytes, with a creation date arising from the preparation of the file for submission of Oct. 8, 2009, 4:15:03 PM.
1. Priority Claim
This application claims the benefit of EPO Application No. EP 09 425 065, filed Feb. 16, 2009 assigned attorney docket number 10022/1477 which is incorporated herein by reference in its entirety.
2. Technical Field
This application relates to telecommunications products and services. In particular, this application relates to coordinating electronic cross community invitations and to multiple provider product information processing systems.
3. Related Art
With the advent of the Internet and on-line social communities, people find themselves in increasingly extensive webs of relationships. While creating many relationship has its advantages, people are often associated with numerous different communities and the number of relationships they create can reach a level where it is nearly impossible for a service subscriber to manage. One practical problem that arises is that when a subscriber wishes to invite friends to meet at a location, the subscriber would undergo a time consuming process to look for contact information for all the invitees. In the past, the subscriber, in most cases, had to manually type in the names and contact information of the invitees. The situation becomes acute when the subscriber is associated with a large number of different community sites each with different sets of contact information. The subscribers are forced to manually gather information from different sources of contacts and this process can be very time consuming. Tracking, contacting, and maintaining contacts across multiple social network platforms is a difficult technical challenge.
Also, significant numbers of new commercial items are introduced into the market each day. The number of items that are available in the market is so large that consumers face the technical challenge of gathering information on the items that will assist them in making a well reasoned purchasing decision. Especially for newly introduced items, the consumers have virtually no information about the item on which to base their buying decisions. Even if the consumer has decided to purchase the item, the items are often not available in a store that the consumer is familiar with. In such a case, consumers are faced with the further challenge of actually purchasing the new item. Furthermore, even when armed with information that describes a new item, the purchaser may have insufficient knowledge or experience with such items to make a reasoned purchasing decision. Although there are, for some types of items, sources of rating information, there is the further technical challenge of determining which sources of rating information are available, and which sources of rating information to rely on.
A method for cross community invitation includes receiving at a service delivery platform a search query from a subscriber, retrieving a location information of the subscriber in response to the search query, retrieving through the service delivery platform a search result from a plurality of information sources based on the search query, returning the search result to the subscriber, receiving a search result selection from the search result from the subscriber, building a contact information list from community data associated to the subscriber and obtained from a plurality of contact sources in response to the search result selection, returning the contact information list to the subscriber, receiving a contact selection from the contact information list from the subscriber, and transmitting an invitation message based on the contact selection to recipients corresponding to the contact selection.
A method for multiple provider product information searching includes receiving at a service delivery platform an object identification information from a subscriber though an interface layer, receiving at the service delivery platform a search preference information from the subscriber, retrieving through the service delivery platform a search result from a plurality of information sources based on the object identification information and the search preference information, returning the search result to the subscriber, receiving a location search indication associated with the search result from the subscriber, retrieving a subscriber location information in response to the location search indication, retrieving through the service delivery platform an object location information from a plurality of object location information sources based on the first selection, the subscriber location information, and the search preference information, returning the object location information to the subscriber.
Other systems, methods, features and advantages will be, or will become, apparent to one with skill in the art upon examination of the following figures and detailed description. It is intended that all such additional systems, methods, features and advantages be included within this description, be within the scope of the invention, and be protected by the following claims.
The system may be better understood with reference to the following drawings and description. The components in the figures are not necessarily to scale, emphasis instead being placed upon illustrating the principles of the invention. Moreover, in the figures, like referenced numerals designate corresponding parts throughout the different views.
In addition,
The media server logic 306 provides widely ranging access to mobile content as well as content sharing with a community of subscribers.
An exemplary implementation 400 of the CCIS Logic 302 will be described with reference to
In building a contact list, the system or the subscriber device may apply filters. For example, the system may filter contacts to add or reject from the contact list according to preference data stored with the contact information. The preference data may, for example, establish common interests with respect to the search keyword or category and/or the selected search result, such that the filter would add those contacts with the same or similar interests to the contact list.
An exemplary implementation 500 of the MPPIS Logic 304 with video recognition will be described with reference to
An exemplary implementation 600 of the MPPIS logic 304 with barcode recognition will be described with reference to
An exemplary implementation 700 of the Mobile Media Server logic 306 will be described with reference to
Additional features may also be implemented in the system 100. They may include, as examples, a guide for tourists which recognizes famous paintings and historical buildings and allow a subscriber to retrieve detailed descriptions and tourist guides along with other information provided by information sources. A security feature may also be implemented, which provides face recognition, electronic surveillance, and monitoring functions. A health care feature recognizes images of pharmaceutical products, retrieves detailed descriptions including product specifications, side effects, medical suggestions associated with the pharmaceutical products, and display a list of closest pharmacies with corresponding prices, product availability and day/night shift information.
Detailed descriptions of the various features of the embodiments of the System will follow.
Once the results are displayed on the Interface Layer 110, the subscriber may wish to invite his/her friends to a location on the search result. When the subscriber makes a selection on the search result and indicates a desire to invite friends, the Interface Layer 110 invokes the retrieve integrated contact list module in the SO 802 (907). SO 802 also invokes the Converged Subscription Management (“CSM”) module 808 to retrieve the subscriber credentials needed for the interactions with external communities 910 (908). Next, the external communities 910 and the Unified Messaging (“UM”) platform 812 are invoked in parallel by SO 802 (step 909). UM platform 812 is a convergent communication solution as well as a community enabler internal to SDP 120. A contact list management for the community is implemented in the UM platform 818. The contact lists from various external communities are integrated and sent back by SO 802 to the Interface layer 110 (910). The Interface Layer 110 displays the integrated contact list and the subscriber may select from the contacts those he/she wants to invite. Subsequently, an invitation message containing location, date and attendee information is sent from the Interface Layer 110 to SO 802 (911). The SO 802 forwards the invitation message to CSM 808 and the event information contained in the message, such as Event Location, Date and Time, Event Organizer, Event Subject and Invitation Message, and List of attendees, is stored in CSM 808 (912). CSM 808 then sends an asynchronous Short Messaging Service (“SMS”) notification message to SO 802 for each SDP internal subscriber (913a). SDP internal subscribers are subscribers belonging to an SDP community such as the UM service. Subsequently, SO 802 forwards the invitation message to the SMS-C network adapter 812 (914a). SMS-C is a network gateway to be invoked by SDP 120 in order to send SMSs. CSM 808 also sends an asynchronous community-based notification message to SO 802 for each SDP external subscriber (913b). SDP external subscribers are subscribers belonging to a community external to the SDP 120. SO 802 then forwards the invitation message to the proper community (914b). Each recipient may respond to the invitation by clicking on a link included in the invitation message. Each specific attendee status is updated on CSM 808 (step 915).
Once the subscriber views the search result displayed on the Interface Layer 110, the subscriber may send a request to search for places where the subscriber may purchase the recognized item. The Interface layer 110 sends a location search request to SO 802 in order to retrieve a shop location information (step 1311). The location search request may include a subscriber geo-coordinate information if the mobile device is equipped with a location tracking system such as a Global Positioning System (GPS). If the location search request does not include a subscriber geo-coordinate information, the SO 802 invokes the Location server 804 which estimates the subscriber's location based on the subscriber's last known location (1312). Next, the object location information sources 140 and the Advertising Rules Enabler module 806 are invoked in parallel by SO 802. The subscriber location information and available search criteria are passed as inputs (1313). A search response is sent back from SO 802 to the Interface Layer 110 (1314). The Interface Layer 110 directly interacts with a map source to display the search results on a map (step 1315).
Once the subscriber views the search result displayed on the Interface Layer 110, the subscriber may send a request to search for places where the subscriber may purchase the recognized item. The Interface layer 110 sends a location search request to SO 802 in order to retrieve a shop location information (1711). The location search request may include a subscriber geo-coordinate information if the mobile device is equipped with a location tracking system such as a Global Positioning System (GPS). If the location search request does not include a subscriber geo-coordinate information, the SO 802 invokes the Location server 804 which estimates the subscriber's location based on the subscriber's last known location (1712). Next, the object location information sources 140 and the Advertising Rules Enabler module 806 are invoked in parallel by SO 802. A subscriber location information and available search criteria are passed as inputs (step 1713). A search response is sent back from the SO 802 to the Interface Layer 110 (1714). The Interface Layer 110 directly interacts with a map source to display the search results on a map (step 1715).
Next, an embodiment of the Mobile Media Server logic 306 which may be implemented in the System will be described in more detail.
In the Mobile Media Server logic 306, the mobile phone may act as a web server, reachable from the Web via a standard Uniform Resource Locator. Subscribers who are part of the same community may access a web page composed using the contents and information stored on a mobile device (e.g., songs, photos, position/location). A web page with a banner that matches the subscriber segmentation is retrieved from the SDP. On the Web page, subscriber on the PC can play songs on the mobile device. SDP will provide a banner that better matches subscriber segmentation and the genre of song that the subscriber is listening to. A map with the mobile subscriber location is centered on the Web page. SDP will provide, on the Map, the located banners that match Community Events, location and Comments with the rating given by community's members.
Referring to
An embodiment of the installation/removal process of the System is described. To install the System, a Bluetooth connection is established between the mobile device and the laptop on which the Interface Layer application .jar file is located. The Interface layer .jar file is sent to the mobile device. Once the .jar file is sent to the mobile device, the subscriber may accept the message asking for the Interface Layer application installation. To remove the System, the subscriber may select the Interface Layer from the applications menu and click on “Options”. The subscriber may next click on “Delete” and accept the confirmation message to remove the System from the mobile device.
Next a subscriber log on process to the System is described in detail with reference to
The SDP 120 may also incorporate an application interface layer which will be described in detail below.
The application interface layer helps the SDP 120 to support a new set of business services for a new typology of consumers: those who execute applications and widgets on mobile devices. The application interface layer facilitates integration of the capabilities noted above with a set of external information providers and communities. The application interface layer behaves as a transparent abstraction layer providing to any mobile widget or application a set of simple, flexible and standard interfaces that hide the complex integration with multiple and heterogeneous information providers, networks, service platforms and domains.
All the external providers may be invoked in parallel and the responses collected, merged, customized (e.g., based upon user profile, preferences and segmentation) and, finally, sent back to the mobile widget or application. The SDP 120 internally manages the possible changes related to the interfaces exposed by external platforms as well as possible future new integrations, thereby avoiding any client-side code update. Moreover, through the application interface layer, the SDP 120 hides from the mobile client applications the complex management of user location information (typically retrieved through the interaction with network elements) and may customize such data upon return to the SDP 120 or mobile device.
The concepts underlying the application interface layer are described below.
Coupling with external providers:
The SDP SO integrates the following main provider categories:
1) External Information Providers (e.g., Yahoo!, Amazon, or other third party providers) to retrieve items, shops, ratings, and prices information;
2) Internal Information Providers (e.g., SDP IPM repository for items, shops, ratings, and prices information as well as for advertising messages; and
3) Social Network Providers (e.g., Facebook and SDP UM to retrieve communities information and to interact with them.
One advantage of the application interface layer is that is implements a low complexity coupling between client applications and the involved external systems. At the same time, the SDP 120 is typically the unique point of impact in case of provider-side updates or changes, which fully abstracts the client application from what happens in the back end.
Thus, the SDP 120 hides from the mobile device and its applications, the following: Flow complexity, Data transformations to the provider specific interfaces, Orchestration rules and criteria, and Rules and policies used to generate search results.
The SO interfaces provide lists of results (e.g., shops, restaurants, cinemas, DVDs, CDs, Books, and other lists) customized upon user preferences and behavior, and sorted by rating. Ratings information can come from external providers, can be suggested by user communities or can be defined internally by SDP based on commercial agreements with retailers. The application interface layer achieves the difficult technical challenge of allowing the mobile applications to be agnostic about all these rules and presents to the final user the returned data in a transparent way.
Interfaces and common features:
The technical implementation of the application interface layer is described below and facilitates solving the technical problems noted above as well as allowing a robust and scalable integration between SDP and widget applications for mobile devices. As an initial matter, the application interface layer may be implemented using SOAP/HTTP protocols, though other protocols may also be employed.
Header:
Because of differences in mobile widget topologies, the SOAP HEADER structure and the parameters that are typically included in the header are moved into the message BODY.
XML Structure:
The XML structures are made as simple as possible by reducing the amount of returned fields, the size of the exchanged messages and the number of nested levels. The reduced XML structure complexity helps to ensure performance and stability in case of mobile devices with limited processing resources and available memory.
Data Types:
Only basic types (such as strings, integers and dates) for XML element definitions are preferably used in order to ensure compliance with the maximum number of client mobile devices.
Application Interface Layer—Wireless Common Data Model:
A Wireless Common Data Model (WCDM) implements a common structure for all the messages managed by the SDP Service Orchestration component for mobile application integration purposes. In other words, WCDM defines a common data format on which is based the SDP Application Interface Layer.
Furthermore, the application interface layer permits departures from the WCDM under controlled circumstances, noted below:
1) an external system API has to be invoked.
In this case the message request will be transformed from WCDM schema to the ECDM schema as requested by external system interface specification.
This capability allows a plug-and-play approach and to easily plug in—plug out external systems from the SDP architecture.
2) The Message Logger IS is invoked.
In this case the message will be transform from the WCDM specific for the SDP area to a CLM (Common Log Message).
Body Structure:
The Wireless Common Data Model defines the SOAP message Body structure and is composed by 2 groups of elements as shown in
1) StatusCode 2802: its value is 0 for success, otherwise 1 if an error occurred
2) ErrorCode 2804: if an error occurred, it contains the code of the error
3) ErrorSeverity 2806: if an error occurred, it contains the severity of the error
4) ErrorDetailList 2808: if an error occurred, it contains the description of the error of the error
The following file name conventions may be used to define namespaces:
XSD namespace: http://[location]so/bs/{Service Name}
WSDL namespace: http://[location]/so/wsd/{Service Name}
Business Services
Wireless Log On:
Description:
The Wireless Log On service allows the mobile application to authenticate the user in CSM, Log on to the application on SDP UM platform (updating the corresponding user presence status), and finally retrieve the best advertising banner from IPM (Intelligent Policy Manager) based on the user segment.
Input:
Output:
Wireless Log Off
Description:
The Log Off service is invoked by the mobile application to disconnect the end user from the SDP UM system.
Input:
Output:
Wireless Get Banner
Description:
The Get Banner service allows the mobile application to retrieve an advertisement banner based on user segmentation for up selling purpose. The service accepts as input the username, retrieves from CSM the user segmentations and, finally, extracts a banner link (or a list of links) from the SDP advertisement rules engine (IPM) to be sent back to the mobile application. Optionally, banner location information can also be returned as output.
Input:
Output:
Get Located Search
Description:
The GetLocatedSearch service allows retrieval of localized search information based on the input category/keywords as well as user physical location. It extracts the required data from the SDP internal advertisement rules engine (IPM) and external information providers, customizes them upon user preferences, segmentation and location, and, finally, associates them a rating value.
Note that ratings information can come from external providers, can be given by user communities or can be defined internally by SDP based on commercial agreements with retailers. The user location can be optionally passed as input (when GPS capabilities are enabled on user mobile device) or can be retrieved from SDP Location Server interacting with the proper network elements. The GetlocatedSearch service hides from the mobile application the fact that multiple providers are invoked in parallel and that the results are customized. ProviderID field associated to each output result represents the source for that specific record.
Input:
Output:
Product Search
Description:
The Product Search Service allows to search for a specific product among several providers and obtain information about the object (e.g., prices and descriptions). A single service may be exposed to the caller application, hiding the fact that multiple providers are invoked in parallel and that the results are customized upon user profile and preferences.
Input Data:
The input fields that the caller system sends to the service exposed by the application are detailed in the table below.
Output Data:
This service does not send a response directly back to the caller (e.g., the Image Recognition System), since the result of the research is to be provided to the mobile application. The response containing the results collected from different providers is stored into an external repository accessed by mean of Java callouts. The data inserted into the repository and containing the search results can be extracted through the BS_GerSearchResult business service.
Get Search Result
Description
The Get Search Result Service allows retrieval from SDP of the results of a specific search requested from the user. A single service may be exposed to the caller application, while different providers are invoked in parallel, based on the user's settings and preferences. The ProviderName field associated to each output result represents the source for that specific record.
Input Data:
The input fields that the caller system sends to the service exposed by the application are detailed in the table below.
Output Data
The output fields that this service gives back to the caller in the response are detailed in the table below. The set of information returned may change based on the kind of research performed.
Retrieve Integrated Buddy List
Description:
The Retrieve Integrated Buddy List service allows retrieval of the subscriber's buddy list from multiple communities (e.g., Facebook and SDP UM). A single service may be exposed to the caller application, while different communities are invoked in parallel. The ProviderID field associated to each output result represents the buddy source community (e.g., UM or Facebook). The SDP 120 hides from the mobile application the complex logic needed to interact with multiple communities including the user multiple credentials management and the communities log-in/out processes.
Input Data:
The input fields that the caller system must send to the service exposed by the application are detailed in the table below.
Output Data:
The output fields that this service gives back to the caller in the response are detailed in the table below.
Create Event
Description:
The CreateEvent service allows creating an event inside SDP and to send automatically the invitations to each one of the attendees. SDP is able to manage multiple notification channels and different user communities in a transparent way from the client application point of view. In particular, the event information (such as Event Location, Date and Time, Event Organizer, Event Subject and Invitation Message, List of attendees) are stored into SDP CSM and are forwarded to each one of the event attendees according to the following rules:
1) If the attendee belongs to SDP UM Community the invitation channel is the SMS;
2) If the attendee belongs to the Facebook Community the invitation is sent through the Facebook chat.
The SDP 120 may automatically include a link into the invitation message in order to allow the user accepting or rejecting the participation to the event.
Input:
Output:
Get Event
Description:
The GetEvent service allows the mobile application to retrieve the events associated to a specific owner/organizer. The information (such as Event Location, Date and Time, Event Organizer, Event Subject and Invitation Message) are extracted from SDP CSM and are sorted by date. This service provides to the mobile client applications a simple and transparent interface for real-time event tracking.
Input:
Output:
VALIDATION
Validation may be performed at two different levels:
1) Schema Validation
2) Logical Validation
The Schema Validation is based on the interfaces schema definition (refer to WSDLs and XSDs structure for further details), and if it fails an error is raised. The Logical Validation validates attributes in the request with particular reference to mandatory attributes and further validation criteria mentioned in data mapping documents. If the validation is successful, SO is able proceed to next steps while, if the validation fails, a negative response is created and sent back to the calling system.
Error Data & Soap Faults
There are three possible errors occurring during the execution of the services and managed through the ServiceResult structure:
1) Errors due to Schema Validation failure. In this scenario an error is raised and a soap fault message with the description of the error is send back to the calling system;
2) Errors due to Logical Validation failure. In this scenario an error is raised and a negative response message with the description of the error is sent back to the calling system;
3) Errors received from an invoked External System. In this scenario the response is sent to the caller with the corresponding technical details.
The ServiceResult may be returned to the calling system by Service Orchestration in case of success and failure as explained in the previous paragraphs. The most common SOAP exceptions that can be returned to the caller system in case of errors that are not managed errors are mentioned below.
The systems, modules, components and logic described above may be implemented in many different ways. The functionality may be implemented in a single system or functionally partitioned across multiple systems. As another example, the modules, components, systems, and logic may be implemented as computer-executable instructions or as data structures in memory may be stored on, distributed across, or read from many different types of machine-readable media. The machine-readable media may include RAM, ROM, hard disks, floppy disks, CD-ROMs, a signal, such as a signal received from a network or partitioned into sections and received in multiple packets communicated across a network. The systems may be implemented in software, hardware, or a combination of software and hardware.
Furthermore, the systems may be implemented with additional, different, or fewer components. As one example, a processor or any other logic, module, or component may be implemented with a microprocessor, a microcontroller, a DSP, an application specific integrated circuit (ASIC), program instructions, discrete analog or digital logic, or a combination of other types of circuits or logic. As another example, memories may be DRAM, SRAM, Flash or any other type of memory. The systems may be distributed among multiple components, such as among multiple processors and memories, optionally including multiple distributed processing systems. Logic, such as programs or circuitry, may be combined or split among multiple programs, distributed across several memories and processors, and may be implemented in or as a function library, such as a dynamic link library (DLL) or other shared library.
The interface between components and systems such as the core SDP may include Transport Control Protocol (TCP), Real Time Transport Protocol (RTP) or other transport logic. The network gateway may route information based on Internet Protocol v4, v6 (i.e., IPv4 or IPv6) or other network layer protocols. The data link layer may include wired or wireless links, such as IEEE 802.11, WiFi, WiMAX, Asynchronous Transfer Mode (ATM), Fiber Distributed Data Interface (FDDI), Ethernet, or other data link layers over optical fiber, coaxial cable, twisted pair or other physical layers.
Interfaces between the systems and the logic and modules within systems may be implemented in numerous ways. For example, interface between systems may be Web Services, Simple Object Access Protocol, or Enterprise Service Bus interfaces. Other examples of interfaces include message passing, such as publish/subscribe messaging, shared memory, and remote procedure calls.
The hardware and software platforms that run in the SDP DS may vary widely. As examples, the endpoints may run the Windows CE™ operating system, JAVA ME™ system, Symbian™ operating system, Palm™ operating system. The hardware platforms may be implemented with a general purpose processing platform, such as those available from Sun Microsystems, Hewlett Packard, or International Business Machines and running Unix, Windows™, Linux or other operating systems.
While various embodiments of the invention have been described, it will be apparent to those of ordinary skill in the art that many more embodiments and implementations are possible within the scope of the invention. Further embodiments, implementation details and background are described in the Computer Program Listing Appendix. Accordingly, the invention is not to be restricted except in light of the attached claims and their equivalents.
Number | Date | Country | Kind |
---|---|---|---|
09 425 065.1 | Feb 2009 | EP | regional |