The present invention generally relates to delivery of advertisements for a particular end user or end user group in a mobile advertising system. The invention relates particularly, though not exclusively, to selection of advertisements to be delivered to a particular end user or end user group.
There are currently various efforts ongoing in relation to advertising in mobile communication systems. Compared to for example Internet advertising, in mobile communication networks there is the advantage that the identities of individual users are known whereby new opportunities arise for targeting advertisements to users.
For example a mobile network operator may operate as an advertising broker, which is an entity that maintains portfolios of advertisements to be delivered to end users. The advertisements may then be delivered to their recipients attached to connections or messages originating from other users or external systems and/or dedicated connections or messages may be used for delivering the advertisements.
While in some cases it may make sense to match advertisements with individual users, the more likely scenario is to target well defined micro segments (that is, groups of users). These segments are typically created using two different processes: static and dynamic profiling. In static profiling, the network operator uses traditional demographic segmentation, possibly amended with some user-expressed preferences, to segment the entire user base. In dynamic segmentation, the operator uses actual, real-time usage information gathered from the network to refine the static profiling.
Advertising campaigns are typically created using multiple selection criteria, such as target segment, target timeslot and/or target location and so forth. Based on these parameters, the advertisements content is then delivered to end users. The final segmentation of the user base is thus a result of both static and dynamic segmentation, meaning that there may be infinitely many segments and that an individual user may simultaneously belong to arbitrarily many segments. It is then challenge of the advertising system to deliver the advertisements to “right” recipients.
Google™ AdSense service is one prior art example of a system which tries to match advertisements with the content delivered to the recipients. The system is based on word analysis, that is, if certain word/words exist in the content that is delivered to the recipient (for example through a web page), delivery of certain advertisement/advertisements is triggered. A disadvantage of this system is that it sometimes attaches completely inappropriate or unrelated advertisements to the content. It may for example attach an advertisement of CD burners to a news clip that concerns a fire.
Another kind of a prior art system utilizes only static segmentation data to target the advertisements. For example, taking into account only basic demographic information like user's age, gender and billing address a system can make assumptions on generic categories of advertising suitable to the user. However, no user interest is captured in such static targeting model. A static targeting system can be further enhanced by including a user questionnaire to capture interests. Such questionnaires carry two drawbacks, though; users are generally reluctant to respond to long lists of questions and in addition their interests can change over time, making the initial responses invalid. Both incomplete responses and shifting interests result in poorly targeted campaigns.
Additionally, an advertising system may at the same time serve different advertisers that may have conflicting and/or competing campaigns, which may have at least partially overlapping target segments. That is, certain user may be included in target segment of various campaigns. It is however not desirable (neither for the advertisers nor the users) to deliver conflicting and/or competing campaigns to the same user at the same time. Moreover it is not desirable to overwhelm a user with a load of advertisements at the same time.
Thus an advertising system has the challenge to match suitable advertising content to the various segments in campaigns so that both the advertisers and the end users are best served. That is, the advertising system needs to have all advertising campaigns delivered to often very tightly defined target segments and at the same time to take care of that user experience does not deteriorate.
The existing systems do not always succeed in this very well. Thus, further improvement considerations are needed.
According to a first aspect of the invention there is provided a method for delivering advertisements in a mobile communication network, the method comprising
detecting a need to deliver an advertisement, and
arranging said delivery such that one or more indicators of advertisement behaviour specific to individual recipients of advertisements and/or to the overall system are taken into account.
In an embodiment said advertisement behaviour comprises advertisement history and/or delivery schedule already agreed for certain advertisements.
In an embodiment said indicators comprise one or more of the following: length of the advertisement text, total number of advertisements that have already been sent to said recipient, number of advertisements that have been sent to said recipient during certain period of time, number of times that particular advertisement has already been sent to said recipient, total number of times the advertisement has already been sent to any recipient, number of times the advertisement has already been sent to any recipient during certain period of time, advertisement bias, and similarity of said advertisement and the advertisements that have already been sent to said recipient.
In an embodiment said indicators comprise one or more of the following: opt-out windows defined for individual recipients, other advertisements scheduled for individual recipients, overall or recipient specific number of advertisements that have already been allocated to a time period.
In an embodiment, the method further comprises
detecting a need to deliver an advertisement to a specific recipient,
ordering a set of advertisements that may be sent to said recipient in order of preference on the basis of said one or more indicators of advertisement behaviour,
selecting the most preferred advertisement, and
delivering said selected advertisement to said recipient.
In an embodiment, the method further comprises
excluding from delivery an advertisement that was previously sent to the recipient.
In an embodiment said ordering and selecting comprise
computing a score to the advertisements of the set, and selecting the advertisement with the highest score.
In an embodiment, the method further comprises
detecting a need to deliver an advertisement to a group of recipients over a certain period of time,
scheduling delivery of the advertisement to individual recipients on the basis of said one or more indicators of advertisement behaviour, and
delivering said advertisement as scheduled.
According to a second aspect of the invention there is provided an advertising system for delivering advertisements in a mobile communication network, the advertising system comprising
a memory, and
a processing unit coupled to the processing unit, the processing unit being configured to detect a need to deliver an advertisement, and to arrange said delivery such that one or more indicators of advertisement behaviour specific to individual recipients of advertisements and/or to the overall system are taken into account.
According to a third aspect of the invention there is provided a memory medium comprising computer executable program code adapted to enable an apparatus to perform the method of the first aspect or any related embodiment.
Any foregoing memory medium may be a digital data storage such as a data disc or diskette, optical storage, magnetic storage, holographic storage, phase-change storage (PCM) or opto-magnetic storage. The memory medium may be formed into a device without other substantial functions than storing memory or it may be formed as part of a device with other functions, including but not limited to a memory of a computer, a chip set, and a sub assembly of an electronic device.
Various embodiments of the present invention have been illustrated only with reference to certain aspects of the invention. It should be appreciated that corresponding embodiments may apply to other aspects as well.
The invention will be described, by way of example only, with reference to the accompanying drawings, in which:
In the following description, like numbers denote like elements.
In many of the following examples advertisements are attached to peer-to-peer messages that one user sends to another user. Additionally or alternatively, advertisements can be attached in various other types of traffic, such as application-to-peer messaging, browsing events, video streams or dedicated advertising messages. The messages that are used for delivering the advertisements may be for example SMS or MMS messages or some other messages used in mobile communication systems.
It must be noted that the system of
It must be noted that for example the processing layers of
In an embodiment of the invention the system of
First an advertising campaign is designed in the design layer 201. For finding suitable target group for the campaign, user profile information 2-1 is pulled from the profile database 204. Then the advertising campaign 2-2 comprised of a recipient list identifying the target group of users specified for the campaign and the advertising content(s) belonging to this campaign is input to the execution layer. The execution layer may for example instantiate the advertising campaign, reserve delivery resources and create a mapping between the content of the campaign and individual users belonging to the target group to be accessed at run time. The campaign (consisting of the target group (segment) and the individual the advertisement(s) of the campaign) is then ready for delivery.
Now one must note that there may be a plurality of different campaigns ongoing at the same time and that a particular user may belong to target group of various different campaigns at the same time. For this reason, campaign design phase cannot take into account factors that depend on other campaigns or state of the users of the target group. Such factors need to be assessed at run time.
Let's then assume that the user A sends a message 2-3 to the user B. The message may be for example an SMS or MMS message. The delivery layer 203 intercepts this message. In an embodiment of the invention, the delivery layer is part of or integrated to functionality that provides transfer of messages, which is typically a messaging center such as SMSC or MMSC, and the delivery layer intercepts and examines all messages that are transmitted through the message transfer functionality. Alternatively the delivery layer may intercept and examine only messages that fulfill some predefined criteria. Additionally or alternatively, messages may be intercepted also in case the messaging protocol that is used supports separate forward operation. For example if user A forwards certain MMS message to user B without editing the message, the terminal of the user A may use a “MM1_Forward.REQ” operation defined in 3GPP TS 23.140 V6.9.0, in which only identifier of the message is actually forwarded from user A to user B and the content is delivered to user B from the messaging system on the basis of the forwarded identifier. In this case the intercepting may happen between the messaging center and the user. Still another possibility is to have the intercepting functionality integrated directly to the network without any messaging center. An example of such integrated intercepting functionality is SMS interception on SS7 (Signaling System #7) telecom signaling level.
The delivery layer requests 2-4 an advertisement to be attached to the message 2-3 from the execution layer. The execution layer selects suitable advertisement for the message based on various factors which are discussed in more detail further below. The selection process may be based on one or more indicators of advertisement behaviour specific to individual recipients of advertisements and/or to the overall system. During the selection process the execution layer may read 2-5 status information relating to the sender and/or the receiver of the message (that is, user A or user B) or to various advertisements that are currently in the system. The status information may comprise for example information relating to how many times and when a specific advertisement has been delivered, and/or which advertisements and when a specific user has already received. After selecting the advertisement the execution layer may update 2-6 the status database to reflect the selection. Additionally or alternatively, the status database may be updated only after actual delivery of the advertisement. In that case it may be the delivery layer that updates the status database 205.
After having selected the advertisement, the execution layer responds with the selected advertisement 2-9 and the delivery layer attaches the advertisement to the message 2-3 and forwards the resulting message 2-9 to the user B.
In a similar manner as discussed above, advertising content may be selected also for any other type of messages or connections.
Additionally, the execution and delivery layers may update 2-11 the profile database 204 in various phases of the procedure.
The processing of the messages in
In this way one may achieve the benefit of providing maximum diversity of advertising content to all subscribers while at the same time maintaining a very tight segmentation and personalization. That is, by taking into account at least some indicators of the advertisement history one may achieve that advertisements are selected so that maximum diversity is provided for the recipients of the advertisements and at the same time a fair share of views is given for each advertisement in the system. One of the thing that may help in achieving this is to take into account the number of times a specific advertisement can be used for a specific recipient or in total (as defined in the campaign). The use of global parameters in the score computation may help in ensuring that next advertisement that will be sent to a particular recipient cannot be forecasted by the users as for example all other user messages affect the outcome. The bias factor can be used to artificially boost some advertisement. The length of an advertisement may be used to determine how many message segments (e.g. in an SMS message) are required for delivering the advertisement. This may have a significant effect because if delivery of the advertisement requires more messages also additional expenses are incurred. For this reason one may aim to minimize the amount of traffic required to deliver the original message payload+the advertisement.
User and advertisement statuses are stored and updated realtime for example in the status database 295 of
Optionally input for the selection algorithm may be the sender and the recipient of a message (or even the recipient may suffice). In that case the advertisement selection algorithm may further include selecting, whether a sender or receiver profile is to be used. This selection may be configured beforehand or it may be based on profile availability. Then a list of possible advertisements available for the selected profile is fetched and processed as discussed above. Such lists are provisioned to the system beforehand for example based on static segmentation.
In an embodiment of the invention, an advertisement is delivered in a dedicated advertising message. One may for example wish to schedule mass broadcast campaigns for a large number of recipients. The target recipients are selected for such campaign in a similar manner as described above, that is, on the basis of static and dynamic segmentation. Typically there is however at least some variation in the times when the advertisement is delivered to the recipients of such mass broadcast campaign. For example one or more of the following matters may have an effect on delivery of the campaign:
The determination of the availability if the time slots may additionally take into account global allocation. For example if for 13:00 the number of messages that is required for delivering the already booked advertisements is already near the limit of overall system capacity or the advertisement quota allocated for an individual user, it may be excluded from the array of available time slots used by the algorithm. Further the algorithm may take into account current time zone or local time of the users and adjust the delivery time accordingly.
With the selection algorithms according to various embodiments of the invention one may achieve:
a) best match to selected segment taking into account the “booking ratio” of that segment at any given time for any campaign, and/or
b) maximum variety of advertisements for any given subscriber across all campaigns.
It must be noted that the order of the phases shown in
In yet another embodiment of the invention the scheduling algorithm discussed in connection with
The invention may be implemented by means of a computer program running on a suitable hardware platform or by means of any other suitable combination of hardware, software, special purpose circuits and/or logic.
The software 503 includes instructions for the CPU 601 to control the apparatus 500 such as an operating system and different computer applications. The software 503 may comprise instructions for controlling the apparatus to provide some functionality of the invention. The instructions may for example control the apparatus to operate as an advertising system according to some embodiments of the invention.
The apparatus 500 further comprises a network interface unit N_INF 505 such as a LAN (Local Area Network), Ethernet or WLAN (Wireless LAN) unit. The apparatus 600 could also comprise a user interface (not shown), such as a display and a keyboard, but the user interface may be implemented also by means of a remote connection through the network interface unit.
It should be appreciated that in this document, words comprise, include and contain are each used as open-ended expressions with no intended exclusivity.
The foregoing description has provided by way of non-limiting examples of particular implementations and embodiments of the invention a full and informative description of the best mode presently contemplated by the inventors for carrying out the invention. It is however clear to a person skilled in the art that the invention is not restricted to details of the embodiments presented above, but that it can be implemented in other embodiments using equivalent means without deviating from the characteristics of the invention.
Furthermore, some of the features of the above-disclosed embodiments of this invention may be used to advantage without the corresponding use of other features. As such, the foregoing description shall be considered as merely illustrative of the principles of the present invention, and not in limitation thereof. Hence, the scope of the invention is only restricted by the appended patent claims.
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