Many hotels provide separate and distinct public spaces for customers and/or guests to utilize while traveling. For example, some hotels may have a lobby, a café, and/or a business center. Additionally, in some examples the café, or other food service area, may provide a menu of rotating food items for purchase. Active menus that are regularly changed, however, may often be difficult to update in a legible fashion. Thus, restaurant menus may be difficult to read, causing potential customers to eat elsewhere. As such, finding improved ways for hotels or food service areas, such as restaurants, to provide menus continues to be a priority.
The detailed description is set forth with reference to the accompanying figures. In the figures, the left-most digit(s) of a reference number identifies the figure in which the reference number first appears. The use of the same reference numbers in different figures indicates similar or identical items.
Embodiments of the present disclosure are directed to, among other things, providing a digital chalkboard menu for use within a merchant or other establishment such as, but not limited to, a hotel, a restaurant, a café, an Internet café, a coffee shop, a lounge, combinations of the foregoing, or the like. As an overview, a public space may be any interior or exterior space within a public or private facility including, but not limited to, a home, a business, a library, a park, etc., where people can gather and/or interact with one another. For example, a public space may include a lobby, a café, a restaurant, a lounge, a waiting area, or a business center (e.g., a computer terminal and/or printing station) within a private hotel. In some examples, the public spaces may be part of an open floor plan-style design, whereby half-walls, partitions, and/or other spaces (e.g., as opposed to full walls and/or doors) may be utilized to separate each individual area. That is, in some cases, the public spaces may be more fully integrated with one another to provide a single cohesive space to help customers and/or guests enjoy a variety of experiences without leaving the single space.
In some examples, a guest services module or front desk area may be utilized by a hotel to provide live help, guidance, and/or reservation services for checking in, checking out, and/or reserving rooms at one or more establishments. The guest services module may provide live support in the form of one or more hotel employees. Additionally, a café, restaurant, a bar, and/or food services area may be utilized by the hotel for presenting, providing, selling, and/or consuming food products. Food products may include pre-packaged items such as, but not limited to, cereal, crackers, gum, sandwiches, yogurt, milk, etc. Alternatively, or in addition, food products may also include food products that are made or otherwise prepared on-site such as, but not limited to, pasta, sandwiches, pizza, fries, meat and/or fish products, etc. Also, some food products may be made or otherwise prepared on-site and then packaged in such a way that they may appear pre-packaged even though they were made or prepared fresh at or near the food services area. For example, a sandwich may be prepared in a kitchen, adjacent, behind, or otherwise near the food services area, and then wrapped and sealed. In this way, the sandwich may appear to be pre-packaged although it was made on-site.
In some aspects, a digital chalkboard menu may be utilized to display menu items of the café, restaurant, and/or food service area. As used herein, café, restaurant, and food service area may apply to any portion of a building (e.g., a hotel) that may provide food items for sale. For example, a restaurant may include a one or more seating areas including, but not limited to, tables, booths, benches, or the like, where customers may be seated and served by a server or other staff member. In other examples, a café may include a counter or deli-style food service area where customers may view, select, and/or purchase food items. The café may also provide seating areas; however, the use of a server may not be provided. However, in some cases, a café and a restaurant may provide the same services. In other examples, a grab-and-go counter may be considered a food service area if and/or when food items are provided and/or available for purchase and/or consumption.
The digital chalkboard menu may, in some examples, be placed in and/or near food service areas. For example, the digital chalkboard menu may be wall-mounted behind a cash register or other point-of-sale (POS) device, on a wall near tables of a restaurant, and/or behind a deli counter, buffet line, or other food service area items, for view by customers. Alternatively, or in addition, the digital chalkboard menu may be mounted on a pedestal and placed at or near an entryway to a food service area (e.g., near a hostess station where customers wait to be seated). In other examples, the digital chalkboard menu may also be placed at each table (e.g., on the wall at each booth and/or integrated with a surface of the table) and/or carried to the tables like traditional menus.
In some examples, the digital chalkboard menu may be configured to display a menu of items that are available for sale at the café, restaurant, and/or food service area. Each item may be listed with or without a respective purchase price and may be indicated as regular menu items and/or special items. Additionally, the digital chalkboard menu may be configured to render a dark, chalkboard-style background that may be black, grey, green, blue, etc., to represent the chalkboard itself. While digital chalkboard menu text may be rendered with white, chalk-like font. In some examples, a standard font may be used to aid in legibility of the menu. Thus, a font that resembles handwritten chalk text may be utilized to give the impression that a person has handwritten the menu text on the digital chalkboard menu. In some examples, Microsoft® PowerPoint may be utilized to generate text that looks as if it were written with chalk.
A computing device including, but not limited to, a keyboard, a mouse, a monitor or display device, memory, and/or one or more processors, may be coupled (e.g., wirelessly or via a wired connection) to the digital chalkboard menu. In some examples, the computing device may be configured to receive input for selecting a font type and/or text input for displaying menu items. However, in other examples, the computing device may be configured to receive text from another computing device (e.g., a remote computer, a server, a database, a remote text input device, etc.). The computing device may be directly connected to the digital chalkboard menu and/or may be connected via a network connection such as, but not limited to, a local area network, a virtual private network, a wide area network, the Internet, and/or other private or public networks.
This brief introduction, including section titles and corresponding summaries, is provided for the reader's convenience and is not intended to limit the scope of the claims, nor the preceding sections. Furthermore, the techniques described above and below may be implemented in a number of ways and in a number of contexts. Several example implementations and contexts are provided with reference to the following figures, as described below in more detail. However, the following implementations and contexts are but a few of many.
In some aspects, the hotel space 100 may also include a video game area 120 dedicated to playing video games and/or a cold table 122 for providing food items. The video game area 120 and the cold table 122 may, in some examples, be separated by a waist-high partition such that guests using the cold table 122 may be able to see the video game area 120. Additionally, the cold table 122 may include a refrigeration component and/or an enclosure configured to hold ice near cold food items (e.g., milk, cream, yogurt, etc.). Additionally, in some example configurations, the hotel space 100 may include a banquet seating area 124, a bar 126, a “grab and go” or “to go,” cafeteria-style café 128 for selling food, snacks, drinks, etc., a high top seating area 130, and/or a lobby lounge 132. As noted above, each of these spaces, modules, stations, or areas may be integrated into an open floor plan via the use of partitions and/or other areas such as, but not limited to, partitions such as the interactive lobby partition 106 and/or the seating areas 116 and 130. However, in other examples, the absence of any partition may lend to the afore-mentioned open floor plan and/or integration.
In particular, the market 110 may be configured to sell one or more pre-packaged items such as, but not limited to, packaged soda, bottled water, chips, candy, gum, snacks, over-the-counter medications, or the like. Additionally, in some cases, the market 110 may be open 24 hours and/or may be unmanned, in that customers may be expected to take items to be purchased to the guest services counter 134 (e.g., the front desk) and/or the café counter 128, where live employees may be more regularly available. As such, the market 110 may be placed adjacent to or at least proximate to the front desk 134 and/or the café counter 128. Additionally, in some aspects, the bar 126 may be adjacent to and/or connected to the café 128. In this way, the space behind the counters of the bar 126 and the café 128 may be connected so that hotel employees, bartenders, and/or café staff can freely and easily maneuver between the bar 126 and the café 128. The bar 126/café 128 space may also be configured such that one is perpendicular to the other, forming an “L,” shaped counter. Further, in some aspects, the café 128 may be equipped with a digital chalkboard menu configured to display menu items and/or prices in a predefined, and/or consistent, font as if hand-written in chalk.
In some aspects, and as shown in
In some configurations, as noted above, the bar 126 may be perpendicular to the café counter 128. In this configuration, the open space adjacent to the bar 126 may be more suitable for eating/drinking/socializing than the lobby lounge 132 area. As such, several seating areas including, but not limited to, the high top seating area 130, the booth seating area 116, and/or the banquette seating area 124 may be adjacent to the bar 126 as well as the hot table 118, the cold table 122, and/or the chef station 114. Further, the chef station 114 may be regularly, or intermittently, staffed with one or more chefs for preparing individualized food orders (e.g., omelets, burgers, salads, etc.). Additionally, the hotel space 100 may be configured in such a way that nearly all areas, modules, and/or spaces are visible from one another, creating an open feeling to customers and guests. The ability to roam freely between areas and maintain perspective of each area may add to the overall integration of the hotel space 100.
In some examples, as noted above, an elevator lobby 102 may be separated from a media lounge 104 by a partition 106. In this way, the media lounge 104 may be visible from, and an integrated portion of, the overall hotel space 100, while the elevator lobby 102 may only be visible from the market 110, café 128, front desk 134, and/or other areas that are not blocked by the partition 106. Regardless of the actual configuration, however, the partition 106 may be interactive and, thus, serve a dual purpose. On a first side, the side facing the media lounge 104 and shown in
As desired, other configurations for the hotel space 100 and/or the interactive lobby partition 106 may be possible. For example, the flight status monitor and/or other I/O components may be on either side of the partition 106 and/or on multiple sides of the partition (e.g., on the elevator lobby 102 side, the media lounge 104 side, a side that is adjacent to the elevator lobby 102 or the media lounge 104, but does not include either, or any combination thereof). Similarly, media cabinet components and/or shelving may also be located on any side of the partition 106. Additionally, while the hotel space 100 is shown in
The digital chalkboard menu 202 may be wall-mounted behind, adjacent to, or at least near the POS device. Additionally, in some examples more than one digital chalkboard menu 202 may be provided behind, adjacent to, or at least near the POS device. In some configurations, the digital chalkboard menu 202 may be visible by customers as they view, request, and/or purchase food items. Further, in some examples, the digital chalkboard menu may be configured to display menu items in a consistent font that give the appearance of hand-written text on a chalkboard. This appearance may be effectuated by the use of one or more text-like fonts provided by or otherwise controlled by a computing device coupled to the digital chalkboard menu 202.
In some examples, the digital chalkboard menu 202 may be controlled by a computing device coupled to the digital chalkboard menu 202, yet not visible from the café 128. For example, the computing device may be located in the kitchen, behind the digital chalkboard menu 202, in another room, and/or under the counter. In at least one example, the POS device may be configured to receive payment from customers and to control the digital chalkboard menu 202. For example, the POS device may be coupled to the digital chalkboard menu 202 via cables that are not visible to the customers (such as those piped under the counter, under flooring, and/or behind (or through) the wall to which the digital chalkboard menu 202 is mounted. In some examples, the digital chalkboard menu 202 may be mounted flush to the wall of the café 128, mounted to the wall yet protruding, and/or adjustable (e.g., so that it may be angled up, down, and/or to the side). In some examples, this may enable users that are not directly in front of the POS device to view the menu. As noted briefly above, the digital chalkboard menu 202 may be configured to display one or more food or other restaurant/café items that may be for sale at the café, the bar, a restaurant, and/or other food service area of the public space 200.
In some aspects, the menu computers 502 and/or the digital chalkboard menu 202 may be any type of computing devices such as, but not limited to, mobile, desktop, thin-client, and/or cloud computing devices, such as servers. As noted above, in some examples, the menu computers 502 may be in communication with the digital chalkboard menu 202 via the networks 506, or via other network connections. The menu computers 502 may include one or more servers, perhaps arranged in a cluster, as a server farm, or as individual servers not associated with one another. These servers may be configured to store the content to be displayed on the digital chalkboard menu 202 and/or host a website (or combination of websites) viewable via the digital chalkboard menu.
In one non-limiting, illustrative configuration, the menu computers 502 may include at least one memory 508 and one or more processing units (or processor(s)) 510. The processor(s) 510 may be implemented as appropriate in hardware, computer-executable instructions, firmware, or combinations thereof. Computer-executable instruction or firmware implementations of the processor(s) 510 may include computer-executable or machine-executable instructions written in any suitable programming language to perform the various functions described.
The memory 508 may store program instructions that are loadable and executable on the processor(s) 510, as well as data generated during the execution of these programs. Depending on the configuration and type of menu computers 502, the memory 1508 may be volatile (such as random access memory (RAM)) and/or non-volatile (such as read-only memory (ROM), flash memory, etc.). The menu computers 502 or servers may also include additional storage 512, which may include removable storage and/or non-removable storage. The additional storage 512 may include, but is not limited to, magnetic storage, optical disks, and/or tape storage. The disk drives and their associated computer-readable media may provide non-volatile storage of computer-readable instructions, data structures, program modules, and other data for the computing devices. In some implementations, the memory 508 may include multiple different types of memory, such as static random access memory (SRAM), dynamic random access memory (DRAM), or ROM.
The memory 508, the additional storage 512, both removable and non-removable, are all examples of computer-readable storage media. For example, computer-readable storage media may include volatile or non-volatile, removable or non-removable media implemented in any method or technology for storage of information such as computer-readable instructions, data structures, program modules, or other data. The memory 508 and the additional storage 512 are all examples of computer storage media.
The menu computers 502 may also contain communications connection(s) 514 that allow the menu computers 502 to communicate with a stored database, another computing device or server, user terminals, and/or other devices on the networks 506. The menu computers 502 may also include input/output (I/O) device(s) 516, such as a keyboard, a mouse, a pen, a voice input device, a touch input device (e.g., displayed on the digital chalkboard menu 202 itself), a display, speakers, a printer, etc. In some examples, the output device may be the digital chalkboard menu 202.
Turning to the contents of the memory 508 in more detail, the memory 508 may include an operating system 518 and one or more application programs or services for implementing the features disclosed herein including at least a menu module 520. The menu module 520 may be configured to receive, generate, host, transmit, or otherwise provide the data to the digital chalkboard menu 202. For example, a user of the system (i.e., hotel and/or restaurant staff) may input menu items (e.g., via a keyboard) and respective prices into the menu computers 502. As such, the menu module 520 may receive the input, process the input, store the input in the memory 508, and/or provide data associated with the input (e.g., a rendering based at least in part on the input) to the digital chalkboard menu 202. Additionally, in some aspects, the menu module 520 may receive input associated with a particular font, color, and/or format for which the digital chalkboard menu image is to be displayed. The menu module 520 may also be configured to provide font, color, and/or format image options to a user for selection. Further, the menu module 520 may be directly connected/coupled and/or fully integrated within the digital chalkboard menu 202 such that the networks 506 are not used and data may be transmitted directly to the display device (i.e., the digital chalkboard menu 202) as an output device 516 of the menu computers 502. That is, the menu computers 502 may be on-board the digital chalkboard menu 202 itself.
Additional types of computer storage media that may be present in the menu computers 502 and/or the digital chalkboard menu 202 may include, but are not limited to, programmable random access memory (PRAM), SRAM, DRAM, RAM, ROM, electrically erasable programmable read-only memory (EEPROM), flash memory or other memory technology, compact disc read-only memory (CD-ROM), digital versatile discs (DVD) or other optical storage, magnetic cassettes, magnetic tape, magnetic disk storage or other magnetic storage devices, or any other medium which can be used to store the desired information and which can be accessed by the menu computers 502 and/or the digital chalkboard menu 202. Combinations of any of the above should also be included within the scope of computer-readable media.
Alternatively, computer-readable communication media may include computer-readable instructions, program modules, or other data transmitted within a data signal, such as a carrier wave, or other transmission. However, as used herein, computer-readable storage media does not include computer-readable communication media.
Additionally, some, any, or all of the processes may be performed under the control of one or more computer systems configured with executable instructions and may be implemented as code (e.g., executable instructions, one or more computer programs, or one or more applications) executing collectively on one or more processors, by hardware, or combinations thereof. As noted above, the code may be stored on a computer-readable storage medium, for example, in the form of a computer program comprising a plurality of instructions executable by one or more processors. The computer-readable storage medium may be non-transitory.
In some aspects, the process 600 of
The example architectures, floor plans, tools, digital chalkboard menu, methods, and computing devices shown in