Natural language interfaces may be utilized to translate questions written in a natural language into a suitable database query language, such as structured query language (“SQL”). In turn, a database management system may return the results of the query to a user. Such translation may be carried out using a semantic model that defines how the data is arranged in the database. The semantic model may comprise associations between certain keywords and database attributes (e.g., customer or employee.). In turn, the database attributes may be associated with a database property type (e.g., table or column). These associations of the semantic model may be adjusted to reflect changes in the underlying database model.
By way of example, a user may enter “What is the salary of the employee Mary?” “Mary” may be the value of a column termed “FIRST_NAME” in a record of a database table termed “EMPLOYEE.” The semantic data model may include an association between the keyword “Mary” and the string “EMPLOYEE.FIRST_NAME.” In turn, the string “EMPLOYEE.FIRST_NAME” may be associated with a string “VALUE” that represents a database property type. These associations may notify suitable translation software that a column termed “FIRST_NAME” whose value is “Mary” exists in a record of a table called “EMPLOYEE.” The keyword “Salary” may be associated with the string “EMPLOYEE.SALARY.” In turn, the string “EMPLOYEE.SALARY” may be associated with the string “COLUMN.” These latter associations may notify suitable translation software that a column named “SALARY” exists in a database table named “EMPLOYEE.” The foregoing associations may be used to construct expressions of a database language query.
Introduction: As noted above, associations stored in semantic models may be used to translate natural language queries into database queries. However, there are many associations that may be ambiguous. For example, “Mary” may be associated with “EMPLOYEE.FIRST_NAME,” but “Mary” may also be the first name of a customer whose data is stored in a table termed “CUSTOMER.” Thus, “Mary” may also be associated with the string “CUSTOMER.FIRST_NAME.” While “SALARY” may be the name of a column in the table named “EMPLOYEE,” a database may also contain a table named “SALARY.” Therefore, the keyword “SALARY” may be associated with more than one database type, “COLUMN” or “TABLE.” Translating an incoming natural language query into a corresponding database query may be difficult, when there are many ambiguous associations in the database model. Such ambiguity may result in erroneous responses to incoming queries.
In view of the foregoing, aspects of the present disclosure provide techniques for disambiguating associations between one keyword and multiple attributes of the database model. In a further aspect, a context free grammar may be utilized to disambiguate associations between one attribute of the database model and multiple attribute types. The aspects, features and advantages of the disclosure will be appreciated when considered with reference to the following description of examples and accompanying figures. The following description does not limit the disclosure; rather, the scope of the disclosure is defined by the appended claims and equivalents. The present disclosure is broken into sections. The first section, labeled “Environment,” describes an illustrative environment in which various examples may be implemented. The second section, labeled “Components,” describes various physical and logical components for implementing various examples. The third section, labeled “Operation,” describes illustrative processes in accordance with aspects of the present disclosure.
Environment:
Computer 101 may be at one node of a network, which may be a local area network (“LAN”), wide area network (“WAN”), the Internet, etc. Such a network and intervening computer devices thereof may also use various protocols including virtual private networks, local Ethernet networks, private networks using communication protocols proprietary to one or more companies, cellular and wireless networks, instant messaging, HTTP and SMTP, and various combinations of the foregoing.
Components: Memory 112 may store answer engine instructions 114, which may be retrieved and executed by processor 110. In one example, memory 112 may be a random access memory (“RAM”) device. Alternatively, memory 112 may comprise other types of devices, such as memory provided on floppy disk drives, tapes, and hard disk drives, or other storage devices that may be directly or indirectly coupled to computer apparatus 101. The memory may also include any combination of one or more of the foregoing and/or other devices as well. The processor 110 may be any number of well known processors, such as processors from Intel® Corporation. In another example, the processor may be a dedicated controller for executing operations, such as an application specific integrated circuit (“ASIC”). Although
Memory 112 may also store target database 120 and learning database 122. The data stored in these databases may be retrieved, stored, or modified by processor 110. Target database 120 may include information that may be relevant to incoming natural language queries. Learning database 122 may include associations between keywords and attributes of the database model that reflect the arrangement of target database 120. Such associations may be adaptable for disambiguating associations between one keyword and multiple attributes of the database model. Learning database 122 may also include data associated with a context free grammar that may be adaptable for disambiguating associations between one, attribute of the database model and multiple attribute types. Furthermore, learning database 122 may contain historical data associated with previously received natural language queries. Such historical data may be used to learn how to translate natural language queries into database language queries. The historical data may also contain observation data. The observation data may include a subset of associations between keywords and database attributes and a subset of sentences of the context free grammar. The associations and sentences set aside in the observation data may have translated into at least one expression of a database query that produced a correct answer to a previously received natural language query.
Although the architecture of target database 120 and learning database 122 are not limited by any particular database structure or product, the data may be stored in computer registers, in a relational database as tables having a plurality of different columns and records, XML documents or flat files. The data may comprise any information sufficient to identify the relevant data, such as numbers, descriptive text, proprietary codes, references to data stored in other areas of the same memory or different memories (including other network locations) or information that is used by a function to calculate the relevant data.
Computer apparatus 101 may be configured as a database server. In this regard, computer apparatus 101 may be capable of communicating data with a client computer such that computer apparatus 101 uses a network to transmit information for presentation to a user of a remote computer. Accordingly, computer apparatus 101 may be used to obtain database information for display via, for example, a web browser executing on a remote computer. Computer apparatus 101 may also comprise a plurality of computers, such as a load balancing network, that exchange information with different computers of a network for the purpose of receiving, processing, and transmitting data to multiple client computers. In this instance, the client computers will typically still be at different nodes of the network than any of the computers comprising computer apparatus 101.
Answer engine instructions 114 may comprise any set of instructions to be executed directly (such as machine code) or indirectly (such as scripts) by the processor(s). In that regard, the terms “instructions,” “modules” and “programs” may be used interchangeably herein. The instructions may be stored in any computer language or format, such as in object code or modules of source code. Furthermore, it is understood that the instructions may be implemented in the form of hardware, software, or a combination of hardware and software and that the examples herein are merely illustrative. Functions, methods and routines of answer engine instructions 114 are explained in more detail below.
In one example, answer engine instructions 114 may be realized in any non-transitory computer-readable media for use by or in connection with an instruction execution system such as computer apparatus 101, an ASIC or other system that can fetch or obtain the logic from non-transitory computer-readable media and execute the instructions contained therein. “Non-transitory computer-readable media” may be any media that can contain, store, or maintain programs and data for use by or in connection with the instruction execution system. Non-transitory computer readable media may comprise any one of many physical media such as, for example, electronic, magnetic, optical, electromagnetic, or semiconductor media. More specific examples of suitable non-transitory computer-readable media include, but are not limited to, a portable magnetic computer diskette such as floppy diskettes or hard drives, a read-only memory (“ROM”), an erasable programmable read-only memory, or a portable compact disc.
Learning engine 118 may comprise a pattern learning module 208. Pattern learning module 208 may generate the aforementioned probabilities for associations between keywords and database attributes used by patterns analyses module 202. The probabilities assigned to each association may reflect the relative frequency with which the association translated into at least one expression of a database query that produced a correct answer to a previously received natural language query. Context free grammar generator 209 may generate rules and sentences of a context free grammar based on previously received natural language queries. As noted above, the context free grammar may be adaptable for disambiguating associations between one attribute of the database model and multiple database attribute types. Each symbol of the context free grammar may be a word contained in a previously received natural language query. These symbols may be terminal symbols of the context free grammar. Terminal symbols may be words that cannot be broken down into or replaced by other symbols. However, keywords in former natural language queries that are associated with a database attribute may be non-terminal symbols. Such non-terminal symbols or keywords may be replaced in a sentence of the context free grammar with a database attribute type that corresponds to the attribute of the database model associated with the keyword. The terminal and non-terminal symbols of the context free grammar will be discussed in more detail further below. In one example, context free grammar generator 209 may use the inside/outside algorithm to construct sentences in the context free grammar and assign probabilities thereto.
Operation: One working example of a system and method to process natural language queries is illustrated in
As shown in block 302 of
Referring to.
Customer table 414 may be utilized to store customer data of a business. Customer table 414 may have a customer identifier column 416, a first name column 418, a last name column 420, an age column 422, and a birthday column 424. Customer table may have one record of data 426 comprising a value of 1501 in customer identifier column 416, a value of “Mary” in first name column 418, a value of “Smith” in last name column 420, a value of 34 in age column 422, and a value of “1/1/1977” in birthday column 424.
Employee table 430 may be used to store employee data of a business. Employee table 430 may have a staff identifier column 428, a first name column 432, a last name column 434, a title column 436, and a start date column 438. Employee table 430 may also have one record of data, record 440, comprising a value of 1333 in staff identifier column 428, a value of “Mary” in first name column 432, a value of “Jones” in last name column 434, a value of “Clerk” in title column 436, and a value of “2/1/2009” in start date column 438. The value 1333 stored in staff identifier column 428 of employee table 430 may be used to associate record 440 with record 410 of Mary table 400, which also contains 1333 in identifier column 402.
Referring back to
“What is Mary's last name?”
“What street does Mary live on?”
In view of the two natural language queries above, context free grammar generator 209 may include the following symbols in the grammar: “What,” “is,” “Mary,” “last name,” “street,” “does,” -“live,” and “on” The symbols “What,” “is,” “does,” “live,” and “on” may be terminal symbols that cannot be broken down into or replaced by other symbols, when a sentence including those symbols is constructed. However, the symbols “Mary,” “last name,” and “street” are keywords associated with database attributes as shown in
Referring back to
Referring back to
Referring back to
Conclusion: Advantageously, the above-described system and method disambiguates associations of a database model that may be interpreted in various ways. In this regard, the likelihood of producing accurate answers to natural language queries is enhanced and users can be rest assured that the responses they receive are reliable.
Although the disclosure herein has been described with reference to particular examples, it is to be understood that these examples are merely illustrative of the principles of the disclosure. It is therefore to be understood that numerous modifications may be made to the examples and that other arrangements may be devised without departing from the spirit and scope of the disclosure as defined by the appended claims. Furthermore, while particular processes are shown in a specific order in the appended drawings, such processes are not limited to any particular order unless such order is expressly set forth herein. Rather, processes may be performed in a different order or concurrently, and steps may be added or omitted.
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Number | Date | Country | |
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20130198219 A1 | Aug 2013 | US |