| “Train Your Sales Teams Remotely with AI-Powered Einstein Call Coaching” Jul. 30, 2020, posted at salesforce.com, [site visited Feb. 4, 2021]. https://www.salesforce.com/news/stories/train-your-sales-teams-remotely-with-ai-powered-einstein-call-coaching (Year: 2020). |
| “How to Make a Timeline with Just a Few Clicks!” Aug. 2, 2011, posted at youtube.com, [site visited Feb. 4, 2021]. https://www.youtube.com/watch?v=nK8C9LJD1UI (Year: 2011). |
| “Execution Timeline—Salesforce Performance Analysis” Apr. 21, 2016, posted at salesforce.stackexchange.com, [site visited Feb. 4, 2021]. https://salesforce.stackexchange.com/questions/118806/execution-timeline-salesforce-performance-analysis (Year: 2016). |
| Dameron, Morgan, “Check Out the Entire ‘John Wick: Chapter 3’ Avid Timeline” Jul. 2, 2019, posted at nofilmschool.com, [site visited Feb. 4, 2021]. https://nofilmschool.com/john-wick-timeline (Year: 2019). |
| Demos Account, “Twilio Signal Day 1—Jeff Lawson Keynote”(Screenshot), time 0:30 available online at <https://web.archive.org/web/20190806144700/https://www.voicebase.com/knowledge-extraction/>, May 25, 2016, 1 page. |
| Newman, Madelyn, “New Feature: Power Up Your Call Transcriptions with Keyword Spotting”, available online at <https://www.callrail.com/blog/keyword-spotting-announcement/>, Jun. 21, 2017, 4 pages. |
| Wathne, Christian, “Voice Analytics Overview—Observe.AI (screenshot)”, time 2:40, available online at <https://www.youtube.com/watch?time_continue=7&v=KJiJ71uE57A&feature=emb_title>, May 12, 2019, 1 page. |
| “Range Filter Slider Control in Microsoft Excel”, Mar. 26, 2011, posted at clearlyandsimply.com, site visited Feb. 4, 2021, https://www.clearlyandsimply.com/clearly_and_simply/2011/03/range-filter-slider-control-in-microsoft-excel.html, 2011. |
| “Slider”, Sep. 6, 2018, posted at telerik.com, site visited Feb. 4, 2021, https://web.archive.org/web/20180906043904/https://www.telerik.com/kendo-ui/slider, 2018. |
| Meng, Felix, “7 Pandemic-Proof Sales Cloud Dashboards You Can Use Anywhere”, Oct. 15, 2020, posted at salesforce.com, site visited Feb. 4, 20211, https://www.salesforce.com/blog/sales-management-dashboards, 2020. |
| Newman, M., “Power Up Your Call Transcriptions with Keyword Spotting,” CallRail blog, Jun. 21, 2017, 4 pages, downloaded from http://web.archive.org/web/20201001010651if_/https://www.callrail.com/blog/keyword-spotting-announcement/ on Mar. 3, 2021. |
| Non-Final Office Action, U.S. Appl. No. 29/722,786, dated Feb. 9, 2021, 6 pages. |
| Ohlhorst, F., “Using AI in Natural Language Processing for B2C, Call Centers,” eWeek, TechologyAdvice, Mar. 12, 2019, 6 pages, downloaded from https://www.eweek.com/enterprise-apps/using-ai-in-natural-language-processing-for-b2c-call-centers/ on Mar. 3, 2021. |