Patent Application
20240013127
In a distributed network where a managing entity is connected to multiple secondary entities, the secondary entities are often unable to communicate with or access data associated with each other. This prevents each secondary entity from performing a comparative analysis against the other entities. Secondary entities may also struggle to create predictive models due to a lack of available historical data. As such, a need exists for a system which is able to provide real-time benchmarking of any secondary entity within a group of secondary entities, as well as a system for predictive modeling using shared historical data across the group.
The following presents a simplified summary of one or more embodiments of the invention in order to provide a basic understanding of such embodiments. This summary is not an extensive overview of all contemplated embodiments, and is intended to neither identify key or critical elements of all embodiments, nor delineate the scope of any or all embodiments. Its sole purpose is to present some concepts of one or more embodiments in a simplified form as a prelude to the more detailed description that is presented later.
Embodiments of the invention relate to systems, methods, and computer program products for benchmarking and predictive modeling, the invention including: receive a plurality of unique data packets from one or more third party entities, wherein each unique data packet comprises data associated with an entity account associated with the one or more third party entities; determine, from the resource transfer dataset, a set of standard characteristics of the unique date packet; query a database for one or more datasets matching the set of standard characteristics and append the unique data packet to the one or more datasets matching the set of standard characteristics, creating a combined dataset; and process the combined dataset via a machine learning engine to predict one or more future behaviors of the entity account.
In some embodiments, the invention further comprises transmitting a notification to a first third party entity system, wherein the notification comprises information associated with the one or more predicted future behaviors.
In some embodiments, the invention further comprises automatically causing the first third party entity system to transmit the information associated with the one or more predicted future behaviors to a second third party system.
In some embodiments, the invention further comprises determining, via the machine learning engine, one or more adjustments associated with a predetermined preferred behavior of the one or more third party entities.
In some embodiments, the invention further comprises calculating, via the machine learning engine, a confidence degree associated with the one or more adjustments, wherein the confidence degree of each adjustment is a probability of the adjustment increasing an overall volume of unique data packets received from the one or more third party systems.
In some embodiments, the invention further comprises generating a weighted list of the one or more adjustments, wherein the weighted list is sorted according to the confidence degree.
The features, functions, and advantages that have been discussed may be achieved independently in various embodiments of the present invention or may be combined with yet other embodiments, further details of which can be seen with reference to the following description and drawings.
Having thus described embodiments of the invention in general terms, reference will now be made to the accompanying drawings, wherein:
Embodiments of the present invention will now be described more fully hereinafter with reference to the accompanying drawings, in which some, but not all, embodiments of the invention are shown. Indeed, the invention may be embodied in many different forms and should not be construed as limited to the embodiments set forth herein; rather, these embodiments are provided so that this disclosure will satisfy applicable legal requirements. Like numbers refer to elements throughout. Where possible, any terms expressed in the singular form herein are meant to also include the plural form and vice versa, unless explicitly stated otherwise. Also, as used herein, the term “a” and/or “an” shall mean “one or more,” even though the phrase “one or more” is also used herein.
“Entity” or as used herein may refer to any organization, entity, or the like which employs information technology resources and particularly technology infrastructure configured for processing large amounts of data. This data can be related to the people who work for the entity, its products or services, the customers, vendors, or any other aspect of the operations of the entity. As such, the entity may be any institution, group, association, establishment, authority, or the like, employing information technology resources for processing large amounts of data.
“Managing entity” as used herein may refer to any organization, entity, or the like in the business of moving, investing, or lending money, dealing in financial instruments, or providing financial services. This may include commercial banks, thrifts, federal and state savings banks, savings and loan associations, credit unions, investment companies, insurance companies and the like. In some embodiments, the managing entity may allow a secondary entity or a user to establish an account with the managing entity. An “account” may be the relationship that the secondary entity or user has with the managing entity. Examples of accounts include a deposit account, such as a transactional account (e.g., a banking account), a savings account, an investment account, a money market account, a time deposit, a demand deposit, a pre-paid account, a credit account, or the like. The account is associated with and/or maintained by the managing entity. In other embodiments, a managing entity may not be a financial institution. In still other embodiments, the managing entity may be a merchant itself.
“Entity system” or “managing entity system” as used herein may refer to the computing systems, devices, software, applications, communications hardware, and/or other resources used by the entity to perform the functions as described herein. Accordingly, the entity system may comprise desktop computers, laptop computers, servers, Internet-of-Things (“IoT”) devices, networked terminals, mobile smartphones, smart devices (e.g., smart watches), network connections, and/or other types of computing systems or devices and/or peripherals along with their associated applications.
“User” as used herein may refer to an individual associated with an entity. As such, in some embodiments, the user may be an individual having past relationships, current relationships or potential future relationships with an entity. In some instances, a “user” is an individual who has a relationship with the entity, such as a customer or a prospective customer. Accordingly, as used herein the term “user device” or “mobile device” may refer to mobile phones, personal computing devices, tablet computers, wearable devices, and/or any portable electronic device capable of receiving and/or storing data therein and are owned, operated, or managed by a user.
“Transaction” or “resource transfer” as used herein may refer to any communication between a user and a third party merchant or individual to transfer funds for purchasing or selling of a product. A transaction may refer to a purchase of goods or services, a return of goods or services, a payment transaction, a credit transaction, or other interaction involving a user's account. In the context of a financial institution, a transaction may refer to one or more of: a sale of goods and/or services, initiating an automated teller machine (ATM) or online banking session, an account balance inquiry, a rewards transfer, an account money transfer or withdrawal, opening a bank application on a user's computer or mobile device, a user accessing their e-wallet, or any other interaction involving the user and/or the user's device that is detectable by the financial institution. A transaction may include one or more of the following: renting, selling, and/or leasing goods and/or services (e.g., groceries, stamps, tickets, DVDs, vending machine items, and the like); making payments to creditors (e.g., paying monthly bills; paying federal, state, and/or local taxes; and the like); sending remittances; loading money onto stored value cards (SVCs) and/or prepaid cards; donating to charities; and/or the like.
As used herein, an “engine” may refer to core elements of a computer program, or part of a computer program that serves as a foundation for a larger piece of software and drives the functionality of the software. An engine may be self-contained, but externally-controllable code that encapsulates powerful logic designed to perform or execute a specific type of function. In one aspect, an engine may be underlying source code that establishes file hierarchy, input and output methods, and how a specific part of a computer program interacts or communicates with other software and/or hardware. The specific components of an engine may vary based on the needs of the specific computer program as part of the larger piece of software. In some embodiments, an engine may be configured to retrieve resources created in other computer programs, which may then be ported into the engine for use during specific operational aspects of the engine. An engine may be configurable to be implemented within any general purpose computing system. In doing so, the engine may be configured to execute source code embedded therein to control specific features of the general purpose computing system to execute specific computing operations, thereby transforming the general purpose system into a specific purpose computing system.
The system allows for use of a machine learning engine to collect a variety of historical information from a plurality of secondary entity systems and predict future performance associated with said secondary entity systems. Each secondary entity may only have access to a limited amount of historical data. By collecting data associated with each secondary entity, the system may identify data trends, generate predictions of future performance, and provide a comparative benchmarking analysis. In this way, the system may benefit a number of secondary entities, by providing real-time insights and data analysis that would not be obtainable by any one entity operating alone. Additionally, the features and functions of the system may provide a managing entity with real-time suggestions of actions that may affect future performance.
Typically, the benchmarking and modeling system 200 and the database 300 may be in operative communication with the managing entity system 500 and third-party system(s) 400, via the network 101, which may be the internet, an intranet or the like. In
The user device 104 may comprise a mobile communication device, such as a cellular telecommunications device (i.e., a smart phone or mobile phone), a computing device such as a laptop computer, a personal digital assistant (PDA), a mobile internet accessing device, or other mobile device including, but not limited to portable digital assistants (PDAs), pagers, mobile televisions, laptop computers, cameras, video recorders, audio/video player, radio, GPS devices, any combination of the aforementioned, or the like.
The managing entity system 500 may comprise a communication module and memory (not illustrated) and may be configured to establish operative communication channels with a third party system 400 and/or a user device 104 via a network 101. The managing entity may comprise an entity data repository which stores entity account data. This data may be used by the managing entity to facilitate resource transfers between the third party systems 400 and a user 102, user device 104, other users, merchants, and/or other third-party systems 400. In some embodiments, the managing entity system is in operative communication with the benchmarking and modeling system 200 and database 300 via a private communication channel. The private communication channel may be via a network 101 or the benchmarking and modeling system 200 and database 300 may be fully integrated within the managing entity system 500.
As will be discussed in greater detail with respect to
The analysis engine 253 may further comprise a data analysis module 260, a machine learning engine 261, and a machine learning dataset(s) 262. The data analysis module 260 may store instructions and/or data that may cause or enable the benchmarking and modeling system 200 to receive, store, and/or analyze data received by the managing entity system 500, the database 300, and the one or more third-party system(s) 400. The data analysis module may process data to identify account characteristics as is discussed in greater detail with respect to
The machine learning engine 261 may receive data from a plurality of sources and, using one or more machine learning algorithms, may generate one or more machine learning datasets 262. Various machine learning algorithms may be used without departing from the invention, such as supervised learning algorithms, unsupervised learning algorithms, regression algorithms (e.g., linear regression, logistic regression, and the like), instance based algorithms (e.g., learning vector quantization, locally weighted learning, and the like), regularization algorithms (e.g., ridge regression, least-angle regression, and the like), decision tree algorithms, Bayesian algorithms, clustering algorithms, artificial neural network algorithms, and the like. Additional or alternative machine learning algorithms may be used without departing from the invention.
The machine learning datasets 262 may include machine learning data linking one or more details of an entity account (e.g. resource transfer volume/amount, additional costs associated with transfers, user information, recipient information, date/time information, tax information, and/or the like) with similar entity accounts to identify one or more patterns or sequences of account behavior that may aid in predicting one or more future changes by the same entity or third party system or by another entity with a similar account history. For instance, the machine learning datasets 262 may include data linking a series of historical resource transfers at particular dates/times with a likelihood of users initiating subsequent, similar, transfers at a predicted future date/time. Thus, this data may enable to the benchmarking and modeling system 200 to predict a likely future increase or decrease in the entity account. Data associated with a resource transfer may be supplemented by additional data obtained from an interaction between the user device 104 and the managing entity system 500 or third party system(s) 400. For example, in some embodiments, the system may determine, based on data obtained from a plurality of user devices 104, that a user is a likely to interact with a particular third party system based on a having downloaded a software application specific to that third party system. The benchmarking and modeling system 200 may weight that information accordingly to predict an increase in an entity account's activity based on a third party system associated with the account launching a software application. Additionally or alternatively, the system may determine, based on a plurality of historical resource transfer data, that a volume of transfers with an entity account is likely to increase during certain months of the year. The benchmarking and modeling system 200 may weight that information accordingly to predict that similar entity accounts will experience similar increases in transfer volume during those months.
The communication device 244 may generally include a modem, server, transceiver, and/or other devices for communicating with other devices on the network 101. The communication device 244 may be a communication interface having one or more communication devices configured to communicate with one or more other devices on the network 101, such as the transfer volume control system 200, the user device(s) 104, other processing systems, data systems, etc.
Additionally, referring to the benchmarking and modeling system 200 illustrated in
The memory device 250 within the benchmarking and modeling system 200 may generally refer to a device or combination of devices that store one or more forms of computer-readable media for storing data and/or computer-executable program code/instructions. For example, the memory device 250 may include any computer memory that provides an actual or virtual space to temporarily or permanently store data and/or commands provided to the processing device 242 when it carries out its functions described herein. The memory device 250 may comprise an entity data repository 256. The entity data repository 256 may comprise at least one entity account datasets 257, with each entity account dataset 257 being associated with a third party system 400.
In some instances, various features and functions of the invention are described herein with respect to a “system.” In some instances, the system may refer to the benchmarking and modeling system 200 performing one or more steps described herein in conjunction with other devices and systems, either automatically based on executing computer readable instructions of the memory device 250, or in response to receiving control instructions from the managing entity system 500. In some instances, the system refers to the devices and systems on the operating environment 100 of
It is understood that the servers, systems, and devices described herein illustrate one embodiment of the invention. It is further understood that one or more of the servers, systems, and devices can be combined in other embodiments and still function in the same or similar way as the embodiments described herein.
The process may then continue to block 610, wherein for each unique data packet, the system determines a set of standard characteristics from the information associated with the resource transfer or the information associated with the third party entity (e.g., via the data analysis module 260). Standard characteristics may include any type of information included in a received data packet and may be normalized, via the data analysis module, depending on the specific formatting used by each third party entity that transmits data. For example, in some embodiments, a first third party system may include in each data packet a percentage amount of a resource transfer total that was collected as an additional cost. A second third party system may include in each data packet a dollar amount that was collected as an additional cost. Thus, the data analysis module 260 may convert the dollar amounts received from the second entity into percentages in order to create a standard characteristic of “additional cost collected.” In some embodiments, standard characteristics such as an “entity size” category (e.g. large entity, small entity, individual, etc.) may be assigned based on a calculated similarity score to one of a plurality of predetermined categories.
The process may then continue to block 620, wherein the system may query the database 300 for datasets with similar standard characteristics as the newly received unique data packet. In some embodiments, the system may query for a larger selection of information, such as all resource transfers within a particular geographic area, within a particular date range, or the like. The system may then append the unique data packet to the queried data 630 and process the combined data via the machine learning engine 261.
In block 640 of
The process continues in block 720, wherein the system may generate a notification or data packet containing details of the predicted benchmarks, as well as the list of potential adjustments determined in block 710. The message may contain information such as predicted times and/or dates of the benchmarks and/or the like. The process is completed in block 730, wherein the system transmits that notification to the managing entity system or third party system. Additionally or alternatively, in embodiments wherein the system is fully integrated into the managing entity system, the system may automatically cause the managing entity system to transmit the list of adjustments to the third party system.
As will be appreciated by one of ordinary skill in the art, the present invention may be embodied as an apparatus (including, for example, a system, a machine, a device, a computer program product, and/or the like), as a method (including, for example, a business process, a computer-implemented process, and/or the like), or as any combination of the foregoing. Accordingly, embodiments of the present invention may take the form of an entirely software embodiment (including firmware, resident software, micro-code, and the like), an entirely hardware embodiment, or an embodiment combining software and hardware aspects that may generally be referred to herein as a “system.” Furthermore, embodiments of the present invention may take the form of a computer program product that includes a computer-readable storage medium having computer-executable program code portions stored therein.
As the phrase is used herein, a processor may be “configured to” perform a certain function in a variety of ways, including, for example, by having one or more general-purpose circuits perform the function by executing particular computer-executable program code embodied in computer-readable medium, and/or by having one or more application-specific circuits perform the function.
It will be understood that any suitable computer-readable medium may be utilized. The computer-readable medium may include, but is not limited to, a non-transitory computer-readable medium, such as a tangible electronic, magnetic, optical, infrared, electromagnetic, and/or semiconductor system, apparatus, and/or device. For example, in some embodiments, the non-transitory computer-readable medium includes a tangible medium such as a portable computer diskette, a hard disk, a random access memory (RAM), a read-only memory (ROM), an erasable programmable read-only memory (EEPROM or Flash memory), a compact disc read-only memory (CD-ROM), and/or some other tangible optical and/or magnetic storage device. In other embodiments of the present invention, however, the computer-readable medium may be transitory, such as a propagation signal including computer-executable program code portions embodied therein.
It will also be understood that one or more computer-executable program code portions for carrying out the specialized operations of the present invention may be required on the specialized computer include object-oriented, scripted, and/or unscripted programming languages, such as, for example, Java, Perl, Smalltalk, C++, SQL, Python, Objective C, and/or the like. In some embodiments, the one or more computer-executable program code portions for carrying out operations of embodiments of the present invention are written in conventional procedural programming languages, such as the “C” programming languages and/or similar programming languages. The computer program code may alternatively or additionally be written in one or more multi-paradigm programming languages, such as, for example, F#.
Embodiments of the present invention are described above with reference to flowcharts and/or block diagrams. It will be understood that steps of the processes described herein may be performed in orders different than those illustrated in the flowcharts. In other words, the processes represented by the blocks of a flowchart may, in some embodiments, be in performed in an order other that the order illustrated, may be combined or divided, or may be performed simultaneously. It will also be understood that the blocks of the block diagrams illustrated, in some embodiments, merely conceptual delineations between systems and one or more of the systems illustrated by a block in the block diagrams may be combined or share hardware and/or software with another one or more of the systems illustrated by a block in the block diagrams. Likewise, a device, system, apparatus, and/or the like may be made up of one or more devices, systems, apparatuses, and/or the like. For example, where a processor is illustrated or described herein, the processor may be made up of a plurality of microprocessors or other processing devices which may or may not be coupled to one another. Likewise, where a memory is illustrated or described herein, the memory may be made up of a plurality of memory devices which may or may not be coupled to one another.
It will also be understood that the one or more computer-executable program code portions may be stored in a transitory or non-transitory computer-readable medium (e.g., a memory, and the like) that can direct a computer and/or other programmable data processing apparatus to function in a particular manner, such that the computer-executable program code portions stored in the computer-readable medium produce an article of manufacture, including instruction mechanisms which implement the steps and/or functions specified in the flowchart(s) and/or block diagram block(s).
The one or more computer-executable program code portions may also be loaded onto a computer and/or other programmable data processing apparatus to cause a series of operational steps to be performed on the computer and/or other programmable apparatus. In some embodiments, this produces a computer-implemented process such that the one or more computer-executable program code portions which execute on the computer and/or other programmable apparatus provide operational steps to implement the steps specified in the flowchart(s) and/or the functions specified in the block diagram block(s). Alternatively, computer-implemented steps may be combined with operator and/or human-implemented steps in order to carry out an embodiment of the present invention.
While certain exemplary embodiments have been described and shown in the accompanying drawings, it is to be understood that such embodiments are merely illustrative of, and not restrictive on, the broad invention, and that this invention not be limited to the specific constructions and arrangements shown and described, since various other changes, combinations, omissions, modifications and substitutions, in addition to those set forth in the above paragraphs, are possible. Those skilled in the art will appreciate that various adaptations and modifications of the just described embodiments can be configured without departing from the scope and spirit of the invention. Therefore, it is to be understood that, within the scope of the appended claims, the invention may be practiced other than as specifically described herein.
This application claims the benefit of U.S. Provisional Patent Application Ser. No. 63/358,323, filed Jul. 5, 2022, entitled “Dual Artificial Intelligence System for Real-Time Benchmarking and Predictive Modeling,” the entirety of which is incorporated herein by reference.
| Number | Date | Country | |
|---|---|---|---|
| 63358323 | Jul 2022 | US |
