An embodiment relates generally to an electronic system for “fooling” a Voice-over-Internet-Protocol (VoIP) telephone or Public-Switched-Telephone-Network (PSTN) telephone into “thinking” that it is connected to a VoIP system or PSTN system while it is, in fact, making calls through a mobile device over a cellular network. More specifically, an embodiment relates to a VoIP/PSTN-to-mobile-device bridge that allows a VoIP or PSTN desk phone to be disconnected from the VoIP/PSTN system and connected to a mobile device, such as a smart phone, while the desk phone maintains some or all of its capabilities and conveniences.
Business entities are always looking for ways to reduce expenses.
One large expense that an entity typically incurs on an ongoing basis is the expense for its telecommunications system, which typically includes employee desk phones and mobile devices such as smart phones.
In an effort to reduce telecommunication expenses, many entities are moving, or have already moved, to a “one-device” policy where each employee can have either a mobile device or a desk phone, but not both.
Because many employees have become reliant on their mobile devices for not only telecommunications, but also for email and internet access, an employee typically chooses a mobile device has is company-provided telecommunication device.
Unfortunately, choosing a mobile device at the expense of a desk phone typically results in a loss of productivity for the employee while he/she is in the office. For example, to make a call on a mobile device such as a smart phone, the employee typically must enter a password, find and activate the phone application, wait for the phone application to load, and then make the phone call. In contrast, with a desk phone, the employee would simply pick up the handset and dial a number, which typically would be an extension number that is shorter (e.g., four digits) than a standard ten-digit U.S. telephone number. At an enterprise level, there is a significant loss of productivity in the former procedure, particularly when multiplied over many employees and many occurrences per employee.
At the same time, while entities reduce the ongoing expense of the VoIP system, they are “throwing away” thousands of expensive desk phones, costing hundreds of dollars apiece, that are no longer being used due to employees choices to forgo desk phones in favor of mobile devices. For example, entities with one-device policies are sending to surplus thousands of sophisticated VoIP telephones that are no longer connected to their Private Branch Exchange (PBX) systems.
Consequently, even though an entity may reduce ongoing expenses for its telecommunications system by instituting a one-device policy, the cost savings may be significantly reduced, cancelled, or even surpassed, by increased costs due to employees' loss of productivity in using a mobile device instead of a desk phone and due to surplussing of desk phones.
Accordingly, there exists a need for a method and apparatus that allows for disconnecting a VoIP/PSTN system, such as the PBX system, thus saving significant expense at an enterprise level, connecting a desktop apparatus that simulates a VoIP/PSTN system (or other phone system) to the desk phone, and wirelessly making calls, via the desktop apparatus, through a mobile device such as a smart or cell phone.
An embodiment is a desk-phone-VoIP/PSTN-to-mobile-device bridge that eliminates the need for a password and using a phone application on the mobile device prior to making calls, maintains the productivity of the employee by utilizing the convenience of a desk phone (e.g., Internet-Protocol (IP) phone), and allows an entity to greatly reduce its internal-phone-system VoIP/PSTN expenses by eliminating bandwidth from the backend system while maintaining its investment in the desk phone.
In more detail, an embodiment comprises a method and apparatus for connecting an IP Phone to a mobile device, such as a smart phone, while allowing the existing desk-phone VoIP/PSTN system (e.g., a PBX system) to be eliminated with significant savings to the entity in reduced telecommunication infrastructure costs. An embodiment employs a small VoIP/PSTN-to-mobile-device bridge, which may be powered through traditional wall power and includes a CAT 5 cable port with Power Over Ethernet (POE), a PSTN port such as an RJ11 port, a set of electronics that provide wireless connectivity to a mobile device, and a set of software instructions for programming the IP Phone to communicate with the bridge and for providing other features such as transferring contact information from the mobile device to the desk phone or vice versa.
In an embodiment, a VoIP/PSTN-to-mobile-device bridge may also have the capability to use the mobile device as an internet gateway, allowing the mobile device to identify the model of IP Phone, to download the proper software or firmware from the internet through the mobile device, and to use the software or firmware to automatically configure the IP Phone so that it may be disconnected from the entity's PBX system and make calls transparently through the mobile device.
Since, in an embodiment, the VoIP/PSTN-to-mobile-device bridge is connected wirelessly to an entity-controlled mobile phone, the entity's Information Technology (IT) department may maintain control of the VoIP/PSTN-to-mobile-device bridge, and, through a mobile-device application, be allowed to make changes, such as software/firmware and security upgrades, to the VoIP/PSTN-to-mobile-device bridge and to the IP Phone.
Because not all entities will have existing desk phones to connect to the bridge (particularly after an entity eliminates its VoIP/PSTN system), in an embodiment, an integrated approach combines the desk phone and bridge in one unit with a docking/charging station for the mobile-phone device. This allows the entity to set up a complete telephone system (e.g., each employee can have both a desk phone and a mobile device) without the need for the entity to maintain a PBX system or other connection to a wired telephone company such as a PSTN.
Features and advantages of embodiments will become more readily appreciated as the same become better understood by reference to the following detailed description when considered in connection with the accompanying drawings, wherein:
Referring to the Figures, wherein like numerals indicate like or corresponding parts throughout the several views, in
Referring now to
The desk phone 2 can instead be connected to a desktop-VoIP/PSTN-to-mobile-device bridge circuit (hereinafter “bridge” or “bridge circuit”) 16 via a cable 12, which can be, for example, a CAT5 cable for VoIP phones or a cable compatible with a PSTN phone or other telephone. The bridge 16 is configured to take one or more commands from the desk phone 2, such as a phone number to be called/connected, and is configured to transmit the one or more commands over a wireless channel/connection 18 (e.g., the air) to the mobile phone device 20. The wireless connection 18 may be effected according to any suitable wireless protocol such as Wi-Fi or Bluetooth®. The mobile phone device 20 is configured to connect the call over another wireless channel/connection 22 through the mobile-phone network/company 24. In this manner, the bridge 16 is configured to allow the user of the desk phone 2 to complete the call via the mobile-phone device 20 and mobile-phone network/company 24 even while the desk phone is disconnected from the PBX or other phone system 6 and phone network/company 8 of
Still referring to
Circuitry on board the bridge circuit 16, e.g., on the internal circuit board(s) 30, includes a desk-phone transceiver circuit 31, a mobile-device transceiver circuit 33, and a control circuit 35, according to an embodiment. The circuits 31, 33, and 35 are electronically interconnected with one another in any suitable manner.
The desk-phone transceiver circuit 31 can be any suitable transceiver circuit, and is configured to communicate signals and data between the desk phone 2 and the control circuit 35, and to communicate signals and data between the desk phone 2 and the mobile device 20 via the transceiver circuit 33. For example, the transceiver circuit 31 can be configured to communicate with the desk phone 2 over a wireless channel according to, e.g., a Bluetooth® or other wireless protocol, or over a wired channel, e.g., a CAT cable.
Similarly, the mobile-device transceiver circuit 33 can be any suitable transceiver circuit, and is configured to communicate signals and data between the mobile device 20 and the control circuit 35, and to communicate signals and data between the mobile device 20 and the desk phone 2 via the transceiver circuit 31. For example, the transceiver circuit 33 can be configured to communicate with the mobile device 20 over a wireless channel, e.g., a CAT cable.
And the control circuit 35 is configured to control the respective configurations, operations, and functions of one or more of the desk-phone transceiver circuit 31, the mobile-device transceiver circuit 33, the desk-phone 2, the mobile device 20, and a mobile-device dock (see
Still referring to
The desk phone 2 is configured to execute common commands other than “dial a phone number,” including “mute,” “hold,” or volume. The bridge 16 can be configured to reject a command (e.g., “hold”) from the desk phone 2 if the mobile-phone device 20 cannot execute the command. Alternatively, the bridge 16 can be configured to pass along, to the mobile-phone device 20, a command that the mobile-phone device 20 does not or cannot execute (e.g., ignores), and the mobile-phone device can be configured to send to the bridge 16 an indication that the mobile-phone device did not or could not execute the command.
Referring to
If, at a step 52, the desk phone's configuration is stored in the bridge 16, the bridge uploads one or more configuration files to the desk phone 2 at a step 62, “fooling” the desk phone into thinking it is connected to a telephone system (e.g., a VoIP telephone system), and thus allows calls to be made through the mobile device 20 and mobile-device carrier 24 at a step 64.
If the desk phone's configuration is not stored in the bridge 16, then the bridge connects wirelessly to the mobile-phone device 20 at a step 54 and uses the internet connection 42 of the mobile device to download the appropriate configuration files from the internet at a step 56. The procedure for downloading configuration files from the internet 44 may be accomplished through the use of an application residing on the mobile-phone device.
Next, the bridge 16 uploads the configuration files to the desk phone 2 and establishes a connection to the desk phone at a step 60.
At a step 66, the IT department connects to the mobile-phone device 20 through a software application residing on, and executed by, the mobile-phone device.
At a step 68, the application executed by the mobile-phone device 20 causes the mobile-phone device to interrogate the bridge 16 for its current configuration.
And, at a step 70, the application causes the mobile-phone device 20 to command the bridge 16 to interrogate the desk phone 2 for its current configuration.
If, at a step 72, the mobile-phone device 20, under the control of the application, determines that the configurations of the bridge 16, desk phone 2, and mobile-phone device are current (e.g., are of the latest available versions approved by the IT department, have the security features currently required by the IT department), then, at a step 76, the mobile-phone device 20 takes no further action.
But if, at a step 74, one or more of the configurations are not current, then the IT department can use the mobile-phone-device 20, while running the application, to upload current configuration files to one or more of the bridge 16, desk phone 2, and mobile-phone device.
In this manner, the IT department can maintain control over the system and ensure that the configurations (including their security features), are up to date.
Referring to
At a step 80, the user enters a telephone number or extension number into the desk phone 2, and the desk phone provides a dial command, including whether the user entered a telephone number or extension number, to the bridge 16.
At a step 82, the bridge 16 receives the command and interprets the number as a phone number or extension number as indicated by the command.
At a step 84, if the bridge 16 determined, at the step 82, that the number is a telephone number, then, at a step 90, the bridge connects the call through the mobile-phone device 20 and a mobile-phone network/company (e.g., a cellular network like T-Mobile®, Sprint®, Verizon®, or AT&T®), thus eliminating the need for a wired PBX or other phone system and, therefore, eliminating the need for a connection to a wired telephone company (e.g., a PSTN such as Qwest® or a VOIP Company).
But at the step 84, if the bridge 16 determined, at the step 82, that the number is an extension number, then, at a step 88, the bridge, under the control of internal software, converts the extension number (e.g., a four-digit extension number) to a full telephone number (e.g., a ten-digit U.S. telephone number or a multi-digit telephone number for a country or region outside of the U.S.), and, at a step 86, proceeds to connect the call through the mobile-phone device 20 and mobile-phone company by causing the mobile-phone device to dial the full telephone number.
Note that in an embodiment, the bridge 16 maintains all features available on the desk phone 2 active. A user, therefore, can use the desk phone 20 to place calls on hold, to mute calls, to change call volume, to forward calls, to place calls on speaker, to conference in one or more other parties/lines, or to perform any of the other features available on the desk phone just as the user did, or could have, when the desk phone was connected to the PBX system as described above in conjunction with
Not all entities having, or will have, existing VoIP or PSTN telephones to integrate with the bridge 16 (
Therefore, referring to
The integrated system also includes a docking station/receptacle 93 for the mobile-phone device 20, which is shown, in
The integrated system of
The combination of the telephone desk set 90 of
The combination of the station/receptacle 93 (with the docked mobile device) and the desk phone 96 of
Referring to
From the foregoing, it will be appreciated that, although specific embodiments have been described herein for purposes of illustration, various modifications may be made without deviating from the spirit and scope of the disclosure. Furthermore, where an alternative is disclosed for a particular embodiment, this alternative may also apply to other embodiments even if not specifically stated. Moreover, circuit components described above may be disposed on a single or multiple IC dies to form one or more ICs, these one or more ICs may be coupled to one or more other ICs. In addition, any described component or operation may be implemented/performed in hardware, software, firmware, or a combination of any two or more of hardware, software, and firmware. Furthermore, one or more components of a described apparatus or system may have been omitted from the description for clarity or another reason. Moreover, one or more components of a described apparatus or system that have been included in the description may be omitted from the apparatus or system.
This application claims benefit of U.S. Provisional Patent Application No. 62/283,797, entitled “MOBILE TELECOMMUNICATIONS DEVICE TO VOICE OVER INTERNET PROTOCOL DEVICE BRIDGE,” and filed Sep. 2, 2016, and of U.S. Provisional Patent Application No. 62/446,168, entitled “MOBILE-TELECOMMUNICATION-TO-PUBLIC-SWITCHED-TELEPHONE-NETWORK/VOICE-OVER-INTERNET-PROTOCOL-DEVICE BRIDGE AND RELATED SYSTEMS,” and filed Jan. 13, 2017, the disclosures of which are incorporated herein in their entirety.
Number | Date | Country | |
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62446168 | Jan 2017 | US | |
62382797 | Sep 2016 | US |