Patent Application
20150116777
This application is based upon, and claims the benefit of priority from, corresponding Japanese Patent Application No. 2013-226598 filed in the Japan Patent Office on Oct. 31, 2013, the entire contents of which are incorporated herein by reference.
Unless otherwise indicated herein, the description in this section is not prior art to the claims in this application and is not admitted to be prior art by inclusion in this section.
Along with the recent multifunctionality of an image forming apparatus, a user operation when using an image forming apparatus has been complicated. Therefore, as means to improve operability, the image forming apparatus includes an operation assist function such as a panel program and a one-touch key. These functions reduce a load of an operation of the user by preliminarily registering a specific function or a sequence of functions to a specific key.
In a certain image forming apparatus, an administrator registers a program or a workflow executed combining a plurality of operations. Then, the image forming apparatus suggests the program or the workflow to users.
An electronic device according to one aspect of the disclosure includes a log management unit and an assist function managing unit. The log management unit stores job logs containing, in relation to jobs, set content and execution result, and at least one of: required time, or printed sheet count and printed page count. The assist function managing unit: (a) extracts failed-job job logs in which the execution results indicate failure from the log management unit; (b) extracts successful-job job logs, corresponding to the failed-job job logs, in which, for jobs on a document executed immediately after a failed job on the document, the execution results indicate normal termination; and (c) registers, as operation assist functions, alternative user operations in terms of setting operations for successful jobs corresponding to the failed jobs that meet predetermined conditions in terms of the at least one of: required time, or printed sheet count and printed page count.
These as well as other aspects, advantages, and alternatives will become apparent to those of ordinary skill in the art by reading the following detailed description with reference where appropriate to the accompanying drawings. Further, it should be understood that the description provided in this summary section and elsewhere in this document is intended to illustrate the claimed subject matter by way of example and not by way of limitation.
Example apparatuses are described herein. Other example embodiments or features may further be utilized, and other changes may be made, without departing from the spirit or scope of the subject matter presented herein. In the following detailed description, reference is made to the accompanying drawings, which form a part thereof.
The example embodiments described herein are not meant to be limiting. It will be readily understood that the aspects of the present disclosure, as generally described herein, and illustrated in the drawings, can be arranged, substituted, combined, separated, and designed in a wide variety of different configurations, all of which are explicitly contemplated herein.
The following describes embodiments of the disclosure based on the drawings.
In this embodiment, the image forming apparatus illustrated in
The operation panel 11 includes a display apparatus 11a, such as a liquid crystal display, and an input apparatus 11b, such as a touch panel. The operation panel 11 displays an operation screen for a user and detects an input operation by the user. The display apparatus 11a displays the operation screen for the user. The input apparatus 11b accepts a user operation input by the user.
The communications apparatus 21 is connectable to a host apparatus (not illustrated) over a network or a similar medium. The communications apparatus 21 is an apparatus that performs data communications in a predetermined communication protocol.
The print apparatus 22 is an internal device that prints a document image on a printing paper sheet in, for example, an electrophotographic system.
The image reading apparatus 23 is an internal device that optically reads a document image from a document to generate image data of the document image.
The facsimile device 24 is an internal device having a receiving function and a transmitting function. The receiving function receives a facsimile signal and converts the facsimile signal into image data. The transmitting function converts the image data into the facsimile signal and transmits the facsimile signal.
The storage device 25 is a non-volatile storage device such as a hard disk drive and a flash memory. The storage device 25 stores, for example, data and a program.
The controller 26 includes a computer that includes, a Central Processing Unit (CPU) (not illustrated), a Read Only Memory (ROM), a Random Access Memory (RAM), or a similar unit. The controller 26 loads a program stored in the ROM or the storage device 25 to the RAM. The CPU executes the program to operate as various processors.
In this embodiment, the controller 26 operates as a user interface unit 31, a log management unit 32, and an assist function managing unit 33.
The user interface unit 31 causes the display apparatus 11a of the operation panel 11 to display a screen. According to an input operation detected by the input apparatus 11b of the operation panel 11, the user interface unit 31 causes the screen displayed at the display apparatus 11a to transition.
In this image forming apparatus 1, after the user logs in at a login screen illustrated in
When pressing the icons 101 and 102 for the copy function on the main menu screen in
Whenever this image forming apparatus executes a job of each function (such as the copy function), the log management unit 32 records a job log 41 of the job into the storage device 25.
Specifically, in this embodiment, the log management unit 32 stores the job log 41 including the following information regarding the job.
The log management unit 32 stores the job log 41 indicative of failures of the above-described execution results. The job log 41 relates to a job cancelled by the user before termination, an abnormally terminated job, and a job re-executed on the same document with different setting at immediately after the termination. Here, assume the case when, for example, a document is placed on a platen and the job at this time is executed without detection of opening and closing of a document cover after the termination of the previous job. Upon the use of an automatic document feeder (ADF), if an image same as the document image read at the previous job is determined as being read at this time job by pattern matching or a similar method, it is determined that the job is re-executed on the same document.
The assist function managing unit 33 regularly analyzes the job log repeatedly. As necessary, the assist function managing unit 33 automatically registers an alternative user operation with an operation assist function.
Here, the operation assist function includes a program function and a shortcut function. The program function ensures inputting a set value to a setting item by one-time user operation to the program key. The shortcut function ensures jumping to a setting screen for the setting item by the one-time user operation to the shortcut key.
Specifically, the assist function managing unit 33 performs the following.
In this embodiment, the assist function managing unit 33 performs the following.
The assist function managing unit 33 may perform the following processes.
The required cost may include toner cost corresponding to the above-described printing rate.
The storage device 25 stores program registration data 42 and shortcut registration data 43 as registration data of the operation assist function. The program registration data 42 indicates a setting item and the set value associated with the program key for the program function. The shortcut registration data 43 indicates a setting screen of a setting item associated with the shortcut key for the shortcut function.
That is, the assist function managing unit 33 analyzes the job log 41 regularly and repeatedly as described above and updates the program registration data 42 or similar data based on the analysis result.
Furthermore, the assist function managing unit 33 associates the extracted failed job with the successful job and causes the display apparatus 11a to display the failed job and the successful job.
Next, the following describes operations by the above-described image forming apparatus.
Every time a job of a function such as the copy function is executed, the log management unit 32 stores the job log 41 of the job into the storage device 25.
Meanwhile, the assist function managing unit 33 regularly and repeatedly analyzes the job log 41 and updates the registration data 42 and 43 of the operation assist function as described later.
First, the assist function managing unit 33 extracts the job log 41 of the failed job, which indicates a failure of the execution result, among the job logs 41 stored in the storage device 25 (Step S1).
Next, the assist function managing unit 33 extracts the job log 41 of the successful job, which indicates a normal termination of the execution result executed on the same document immediately after the failed job (that is, the document image approximately same as the document image in the job log 41 of the failed job and the job log 41 having the execution result of normal termination) as the job log of the successful job corresponding to the job log of the failed job (Step S2).
The assist function managing unit 33 specifies the required time for the failed job with reference to the job log 41 of the failed job (Step S3). Further, the assist function managing unit 33 specifies the required cost for the failed job (Step S4).
Then, the assist function managing unit 33 causes the display apparatus 11a to display the required time and the required cost of the failed job as an analysis result regarding the failed job together with a set content of the failed job, a set content of the successful job, or a similar content (Step S5). This ensures the user to know the set content of the failed job and the required time and the required cost of the failed job.
Afterwards, the assist function managing unit 33 specifies the set content with reference to the successful-job job logs corresponding to the failed job. Then, the assist function managing unit 33 registers the alternative user operation corresponding to the set content (that is, registration of the set content with the program key) (Step S6).
As described above, according to the above-described embodiment, the log management unit 32 stores the job log 41. The job log 41 includes the set content regarding the job, the execution result, and at least one of: the required time, or the printed sheet count and the printed page count. Then, the assist function managing unit 33 performs the following.
This automatically registers the alternative user operation to the setting operation, which yields wasteful time and high cost upon failure. That is, this automatically registers the alternative user operation where a high effect brought by the operation assist function can be expected.
The above-described embodiments are preferred examples of the disclosure. However, the disclosure is not limited to these embodiments, and various modifications and changes of the embodiments may be made without departing from the gist of the disclosure.
The disclosure is applicable to an image forming apparatus such as a multi-functional peripheral.
While various aspects and embodiments have been disclosed herein, other aspects and embodiments will be apparent to those skilled in the art. The various aspects and embodiments disclosed herein are for purposes of illustration and are not intended to be limiting, with the true scope and spirit being indicated by the following claims.
| Number | Date | Country | Kind |
|---|---|---|---|
| 2013-226598 | Oct 2013 | JP | national |
