This application is based upon and claims the benefit of priority from Japanese Patent Application No. 2013-041247, filed Mar. 1, 2013 and Japanese Patent Application No. 2013-161176, filed Aug. 2, 2013; the entire contents of both applications are incorporated herein by reference.
Embodiments described herein relate generally to an electronic receipt system, an electronic receipt managing server, and an information processing device and an information processing method.
In an electronic receipt system of the related art, a receipt given to a consumer who is a shopper at a store, at the time of payment is electronically delivered to a mobile terminal of the consumer.
It is possible to reduce consumption of receipt paper by providing the receipt in electronic form. Thus, it is useful for a store introducing the system.
In addition, it is also known that a merchandise promotion or promotional advertising may be performed by electronically attaching a coupon relating to the purchased merchandise to the electronic receipt.
However, for a merchandise such as electrical appliances, for example, a warranty for a purchased merchandise which is valid for a certain period of time (for example, for one year) is handed to a consumer when purchasing the merchandise. In the warranty, information which certifies the merchandise purchase by the consumer, such as the model of merchandise under warranty, the warranty period, and a date of purchase, is printed or filled in. Electronic processing of a warranty has not been implemented yet even though the electronic receipt system has been introduced.
Embodiments provide an electronic receipt system which performs electronic processing with respect to additional information relating to a purchased merchandise such as a warranty, for example, an electronic receipt managing server, an information processing device, and an information processing method.
In general, according to one embodiment, an electronic receipt managing server includes a reception unit configured to receive electronic receipt information relating to a sale of a merchandise at a store to a consumer, an electronic receipt management unit configured to manage the electronic receipt information, an additional information management unit configured to manage additional information, for example, warranty information, of the merchandise with the electronic receipt information, an electronic receipt transmission unit configured to transmit the electronic receipt information to an information processing device associated with a code of the consumer, and an additional information transmission unit configured to transmit the additional information to the information processing device.
One embodiment will be described with reference to the drawings.
An electronic receipt server 6 is connected to the network 5. A plurality of electronic receipt servers 6 are provided, one for each company which is a seller of a merchandise or a service and manages a store, and each functions as a receipt managing server for a company operating a store and each stores and manages electronic receipt information for the company using a code that uniquely identifies the company. In addition, the electronic receipt server 6 stores warranty information (additional information) relating to each merchandise. In addition, the electronic receipt server 6 may be servers of headquarters of a POS system having functions of sales management, sales analysis, inventory control, and the like, of each company operating a store.
In addition, a mobile terminal 8 is connected to the network 5 through a base station 7 which performs a wireless communication according to a standard such as Wireless Fidelity (Wi-Fi). The mobile terminal 8 is an information processing device such as a smart phone, a mobile phone, a Personal Digital Assistant (PDA), a tablet computer, for example, in which a Web browser is loaded. In addition, an information processing device of a personal computer, or the like, such as a notebook personal computer may be applied, instead of the mobile terminal 8.
In addition, an electronic receipt managing server 9 is connected to the network 5. Electronic receipt managing server 9 stores and manages electronic receipt information of various companies operating stores in a collective manner. A consumer who is registered as a member, so as to receive electronic receipts may obtain electronic receipt information from the electronic receipt managing server 9 using the mobile terminal 8 through the network 5. The electronic receipt managing server 9 is managed by a trusted third party other than a company which manages the electronic receipt information in the electronic receipt server 6. In addition, the electronic receipt server 6 may be also managed by the trusted third party, or the like. In addition, a single server may be used by causing the electronic receipt managing server 9 to have the function of the electronic receipt server 6. In addition, a function in which electronic receipt information of each company identifying a company operating a store is collectively managed using a plurality of company codes, may be provided as a service (application) in a form of a Software as a Service (SaaS) which is a type of cloud computing, for example.
In addition, registration of a consumer as a member for receiving an electronic receipt service is performed as follows, for example. A consumer sends an empty e-mail to a member managing server through the network 5 from the mobile terminal 8. The member managing server transmits a Uniform Resource Locator (URL) identifying a page where the membership registration can be accomplished to the e-mail address of the empty e-mail. The consumer accesses the URL identifying the page for the membership registration from the mobile terminal 8, causes the mobile terminal 8 to display an input screen H, and inputs requirements for the membership registration. An input confirmation screen is displayed on the mobile terminal 8 in which the input of the requirements by the consumer is completed. In addition, after the input confirmation by the consumer, a membership registration with respect to the member is executed. Thereafter, the member managing server delivers a membership code and a membership registration completion e-mail including a password to the mobile terminal 8. In this manner, the membership registration is completed.
In the electronic receipt system with the configuration of
Hereinafter, a configuration of each unit which makes up an electronic receipt system according to the embodiment, will be described.
First, a configuration of the mobile terminal 8 as an information processing device will be described using a block diagram in
In the storage unit 13, an electronic receipt correspondence program P11 for receiving electronic receipt information which is generated after a settlement due to the merchandise sales data processing from the electronic receipt managing server 9, and an electronic receipt read program P12 for reading the received electronic receipt information are pre-installed, in addition to the Web browser for accessing and displaying various pieces of information (contents).
In addition, the electronic receipt correspondence program P11 and the electronic receipt read program P12 which are executed in the mobile terminal 8 are provided by being recorded in a computer-readable recording medium such as a CD-ROM, a flexible disk (FD), a CD-R, and a Digital Versatile Disc (DVD) as a file in a form which may be installed, or in a form which may be executed.
In addition, the electronic receipt correspondence program P11 and the electronic receipt read program P12 which are executed in the mobile terminal 8 may be configured so as to be provided by the programs being stored in a computer which is connected to a network such as the Internet, and being downloaded through the network. In addition, the electronic receipt correspondence program P11 and the electronic receipt read program P12 which are executed in the mobile terminal 8 may be configured so as to be provided or distributed through a network such as the Internet.
Subsequently, a configuration of the POS terminal 2 as a merchandise sales data processing device will be described using a block diagram in
In the storage unit 23, in addition to a POS number of the POS terminal 2, an identification code managing region 23a is secured as a region for storing a company code (identification code of company operating a store), codes of a type of business, a store code which denotes the store 1 in which the POS terminal 2 is provided, or the like. Here, the codes of the type of business are codes which classify a type of a business of the store 1 (classification code), such as a convenience store, a supermarket, a department store, a drug store, a restaurant, or the like. In addition, such a type of business may be arbitrarily changed depending on a user's preference. In addition, the company code (identification code of company operating a store), and the codes of the type of business, may be registered in the electronic receipt server 6.
In addition, in the storage unit 23, an electronic receipt processing program P15 which processes electronic receipt information instead of printing the receipt which is issued when performing merchandise sales data processing, is pre-installed, in addition to software for executing various POS operations including the merchandise sales data processing.
In addition, the electronic receipt processing program P15 which is executed in the POS terminal 2, is provided by being recorded in a computer-readable recording medium such as a CD-ROM, a flexible disk (FD), a CD-R, and a DVD as a file in a form which may be installed, or in a form which may be executed.
In addition, the electronic receipt processing program P15 which is executed in the POS terminal 2 may be configured so as to be provided by being stored in a computer which is connected to a network such as the Internet, and being downloaded through the network. In addition, the electronic receipt processing program P15 which is executed in the POS terminal 2 may be configured so as to be provided or distributed through a network such as the Internet.
Subsequently, a configuration of the electronic receipt server 6 which functions as a receipt managing server for a company, and is provided for each company will be described using a block diagram in
In the storage unit 43, an electronic receipt managing region 43a is secured as a region for storing electronic receipt information for each company operating a store. The electronic receipt information includes a company code (identification code of company operating the store 1), codes of a type of business, a store code, a membership code of a consumer, a POS number of the POS terminal 2, a receipt number, merchandise sales data, and the like.
In addition, a warranty managing region 43a1 (additional information storage unit) which stores warranty information of a merchandise which needs a warranty is secured in the electronic receipt managing region 43a. In the warranty managing region 43a1, merchandise information of a merchandise for which a warranty is issued, information on a warranty period, information on warranty terms, information on a contact address of the manufacturer, or the like, are stored for each merchandise under warranty.
In addition, in the storage unit 43, an electronic receipt managing program P1 for managing electronic receipt information which is received from the POS terminal 2 of each store 1 is pre-installed in the electronic receipt managing region 43a.
In addition, in the storage unit 43, an information transmitting program P2 which transmits the electronic receipt information, which is managed in the electronic receipt managing region 43a, to the electronic receipt managing server 9, and a warranty managing program P16, which searches the warranty managing region 43a1 based on the electronic receipt information that is received from the POS terminal 2, determines whether or not the warranty information is stored in the warranty managing region 43a1, and transmits the warranty information which is determined as being stored to the electronic receipt managing server 9, are pre-installed.
In addition, in the storage unit 43, an information managing region 43b which stores various pieces of advertising information which are associated with a desired merchandise, a member, a company, and a store is provided. Here, the advertising information is access information such as a URL which is linked to a homepage correlated with a campaign of a company, a URL which is linked to a homepage correlated with a commercial of a company, and a URL which is linked to a coupon of a company.
In addition, the electronic receipt managing program P1 and the information transmitting program P2 which are executed in the electronic receipt server 6 are provided by being recorded in a computer-readable recording medium such as a CD-ROM, a flexible disk (FD), a CD-R, and a DVD as a file in a form which may be installed, or in a form which may be executed.
In addition, the electronic receipt managing program P1 and the information transmitting program P2 which are executed in the electronic receipt server 6 may be configured so as to be provided by being stored in a computer which is connected to a network such as the Internet, and being downloaded through the network. In addition, the electronic receipt managing program P1 and the information transmitting program P2 which are executed in the electronic receipt server 6 may be configured so as to be provided or distributed through a network such as the Internet.
Subsequently, a configuration of the electronic receipt managing server 9 which functions as the receipt managing server for a customer will be described using a block diagram in
In the storage unit 53, an electronic receipt managing region 53a in which electronic receipt information of various companies operating the stores 1 is collectively stored, is secured. More specifically, the electronic receipt managing region 53a manages the electronic receipt information and advertising information of various companies operating the stores 1 for each member. The electronic receipt information includes a membership code, a company code (identification code of company operating the store 1), a store code, a POS number of the POS terminal 2, a receipt number, merchandise sales data, advertising information, or the like.
In addition, in the storage unit 53, a warranty information storage region 53b (additional information storage unit) is secured. In the warranty information storage region 53b, warranty information (additional information) which is transmitted from the electronic receipt server 6 is stored in association with information about the corresponding merchandise under warranty. The warranty information for each merchandise under warranty includes merchandise information, information on a warranty period, information on warranty regulations, information on a contact address of the manufacturer, and the like. In addition, the date on which the warranty information is received from the electronic receipt server 6 is stored in the warranty information storage region 53b. Whether or not a merchandise is within the warranty period, which will be described later, is determined based on the received date and the information on the warranty period.
In addition, in the storage unit 53, an electronic receipt managing program P3 which manages the advertising information and the electronic receipt information which are received from the electronic receipt server 6 of various companies in the electronic receipt managing region 53a is pre-installed.
In addition, in the storage unit 53, an information transmitting program P4, which transmits electronic receipt information and advertising information of a particular merchandise to the mobile terminal 8, and a warranty managing program P17, which manages warranty information which is transmitted from the electronic receipt server 6, determines whether or not the warranty period has expired for the merchandise, and transmits the warranty information to the mobile terminal 8, are pre-installed.
In addition, the electronic receipt managing program P3 and the information transmitting program P4 which are executed in the electronic receipt managing server 9 are provided by being recorded in a computer-readable recording medium such as a CD-ROM, a flexible disk (FD), a CD-R, and a DVD as a file in a form which may be installed, or in a form which may be executed.
In addition, the electronic receipt managing program P3 and the information transmitting program P4, which are executed in the electronic receipt managing server 9, may be configured so that the programs are stored in a computer which is connected to a network such as the Internet, and are downloaded through the network. In addition, the electronic receipt managing program P3 and the information transmitting program P4, which are executed in the electronic receipt managing server 9, may be configured so as to be provided or distributed through a network such as the Internet.
Subsequently, operations of each unit which makes up the system according to the embodiment will be described.
First, electronic receipt processing which is executed when the CPU 21 of the POS terminal 2 is operated according to the electronic receipt processing program P15 will be described while referring to a functional block diagram which is illustrated in
As illustrated in
The electronic receipt generation unit 26 includes a company code identifying a company operating the store 1, and generates electronic receipt information which is electronically processed instead of a receipt which is printed, and issued when performing merchandise sales data processing by causing the information to be associated with a membership code of a consumer.
The transmission unit 27 transmits the electronic receipt information which is generated in the electronic receipt generation unit 26 to the electronic receipt server 6 which manages the information of each company according to a company code.
Subsequently, merchandise information processing and settlement processing in the POS terminal 2 will be described using the flowchart in
The CPU 21 of the POS terminal 2 determines whether or not the settlement key 31a is operated (step S11). When it is determined that the key is operated (Yes in step S11), the CPU 21 determines whether or not issuing of an electronic receipt is instructed (step S12).
The following methods, for example, are taken into consideration in order for a member to express an instruction to issue the electronic receipt.
1. A salesperson operates a button for “issuing electronic receipt” which is provided in the input unit 31 (for example, keyboard) of the POS terminal 2.
2. A consumer who is a member displays a barcode including a code as a trigger on the display unit 17 of the mobile terminal 8, and a salesperson reads the input unit 31 (for example, barcode scanner) of the POS terminal 2.
3. A consumer who is a member operates the button for “issuing electronic receipt” which is displayed on the display unit for a customer 30 so as to be pressed.
4. A consumer who is a member displays a barcode including a code as a trigger on the display unit 17 of the mobile terminal 8, and the consumer who is the member reads the input unit 31 (for example, barcode scanner (it is preferable that the scanner be a different scanner from the scanner which is used in merchandise registration)) of the POS terminal 2.
5. A consumer who is a member presents a membership card in a rewards program of a company offering a point service, a membership code of the membership card of the company is read in the input unit 31 (for example, barcode scanner, magnetic card reader, NFC, or the like) of the POS terminal 2, and it is determined that there is an instruction on issuing of the electronic receipt when a membership code of the electronic receipt correlates with the read membership code.
When it is determined that issuing of the electronic receipt is instructed (Yes in step S12), the CPU 21 (electronic receipt generation unit 26) generates electronic receipt information based on merchandise information and settlement information (step S13). The CPU 21 extracts a company code (identification code of company operating the store 1), codes of a type of business, a store code, a membership code of a consumer, a POS number of the POS terminal 2, a receipt number, and the like, from a merchandise sales data managing region which is provided in the memory 22 in addition to the merchandise information, and generates an electronic receipt information based on the information. In addition, the CPU 21 (transmission unit 27) transmits the generated electronic receipt information to the electronic receipt server 6 with the information correlated with the membership code of the consumer (step S14).
In addition, when the CPU 21 determines that issuing of the electronic receipt is not instructed in step S12 (No in step S12), the CPU 21 generates receipt information based on the merchandise information and the settlement information, and instructs issuing of the receipt by transmitting the information to a printer interface 25 (step S21). A printer which is connected to the printer interface 25 prints the receipt information, and issues a receipt.
Subsequently, the CPU 21 makes an inquiry about warranty information (additional information) with respect to the electronic receipt server 6 (step S22). In addition, the CPU 21 determines whether or not the warranty information with respect to the inquiry is received from the electronic receipt server 6 (step S23). When it is determined that the information is received (Yes in step S23), the CPU 21 transmits the received warranty information to the printer interface 25, and instructs issuing of a warranty (step S24). The printer which is connected to the printer interface 25 prints the warranty information (additional information), and issues a warranty. In addition, when it is determined that the CPU 21 does not receive the warranty information since there is no warranty information as a result of the inquiry on the warranty information (No in step S23), the CPU 21 ends the process.
In addition, when it is determined that the settlement key 31a is not operated in step S11 (No in step S11), the CPU 21 determines whether or not the merchandise information is input (step S31). When it is determined that the merchandise information is input (Yes in step S31), the CPU 21 executes merchandise information processing (step S32). When it is determined that the merchandise information is not input (No in step S31), the CPU 21 ends the process.
Subsequently, a flow of electronic receipt managing processing, which is executed when a CPU 41 of the electronic receipt server 6 is operated according to the electronic receipt managing program P1, and a flow of information transmission processing, which is executed when the CPU of the electronic receipt server is operated according to the information transmitting program P2, will be described with reference to a functional block diagram illustrated in
As illustrated in
The reception unit 61 receives electronic receipt information which is related to merchandise sales data.
The warranty presence determining unit 62 determines whether or not warranty information is stored in the warranty information storage region corresponding to the electronic receipt information which is received by the reception unit 61.
When the warranty presence determining unit 62 determines that the warranty information is not stored, the transmission unit 63 transmits the electronic receipt information which is received by the reception unit 61 to the electronic receipt managing server 9, and when the warranty presence determining unit 62 determines that the warranty information is stored, the warranty information and the electronic receipt information, correlated with each other, are transmitted to the electronic receipt managing server 9.
In addition, in the flowchart in
Subsequently, the CPU 41 reads the merchandise information included in the received electronic receipt information (step S43). In step S43, the CPU 41 searches whether or not warranty information corresponding to the merchandise information which is included in the received electronic receipt information is stored in the warranty managing region 43a1. When the information is stored, the warranty information is read from the warranty managing region 43a1.
Subsequently, the CPU 41 (warranty presence determining unit 62) determines whether or not the warranty information is present based on the searched result (step S44). When it is determined that the information is present (Yes in step S44), the CPU 41 stores the read warranty information in the electronic receipt managing region 43a of the storage unit 43 in such a manner that the warranty information is correlated with the stored electronic receipt information (step S45). When it is determined that the warranty information is not present (No in step S44), the CPU 41 ends the process.
When the CPU 41 determines that the electronic receipt information is not received (No in step S41), the CPU 41 determines whether or not it is time for transmitting the electronic receipt information which is stored in the electronic receipt managing region 43a, or the warranty information to the electronic receipt managing server 9 (step S51). The CPU 41 determines that it is transmitting time when it is a predetermined time, or at every predetermined time interval. When determining that it is transmitting time (Yes in step S51), the CPU 41(transmission unit 63) transmits the electronic receipt information which is stored in the electronic receipt managing region 43a, or the warranty information to the electronic receipt managing server 9 (step S52).
When determining that it is not time for transmitting the electronic receipt information, or the warranty information to the electronic receipt managing server 9 (No in step S51) in step S51, the CPU 41 determines whether or not there is an inquiry about the warranty information in step S22 from the POS terminal 2 (step S61). The determination of the presence of the inquiry is made depending on whether or not a command of the inquiry and merchandise information on the purchased merchandise are received from the POS terminal 2. When determining that there is the inquiry (Yes in step S61), the CPU 41 searches whether or not the warranty information is stored in the warranty managing region 43a1 (step S62). When the warranty information is stored, the warranty information is read from the warranty managing region 43a1.
Subsequently, the CPU 41 determines whether or not the warranty information is present based on a searched result (step S63). When determining that the warranty information is present (Yes in step S63), the CPU 41 transmits the read warranty information to the POS terminal 2 where the inquiry is made (step S64). When determining that there is no inquiry about the warranty information (No in step S61), and determining that there is no warranty information (No in step S63), the CPU 41 ends the process.
In addition, it is set such that the electronic receipt information is generated by the CPU 21 (electronic receipt generation unit 26) of the POS terminal 2, and is transmitted to the electronic receipt server 6, however, it is not limited to this. For example, the CPU 41 of the electronic receipt server 6 may generate electronic receipt information by adding a company code, codes of a type of business, or the like when the CPU 21 of the POS terminal 2 transmits a store code, a membership code of a consumer, a POS number of the POS terminal 2, a receipt number, merchandise sales data, or the like, to the electronic receipt server 6 based on merchandise information and settlement information which are registered when making settlement using the merchandise sales data processing.
Subsequently, a flow of the electronic receipt managing processing, which is executed when the CPU 51 of the electronic receipt managing server 9 is operated according to the electronic receipt managing program P3, a flow of merchandise information transmission processing, which is executed when the CPU is operated according to the information transmitting program P4, and a flow of warranty managing processing, which is executed when the CPU is operated according to the warranty managing program P17, will be described with reference to a block diagram which is illustrated in
As illustrated in
The reception unit 91 receives electronic receipt information relating to merchandise sales data.
The collection managing unit 92 for electronic receipts manages a company code denoting a company, and pieces of electronic receipt information which are correlated with a plurality of company codes which are received by the reception unit 91.
The warranty information managing unit 93 manages warranty information of a merchandise along with managed electronic receipt information.
The electronic receipt transmitting unit 94 transmits electronic receipt information including at least one or more company codes which are associated with a membership code with respect to the information processing device which is associated with the membership code of a consumer.
When merchandise information of a merchandise of which a warranty is issued is included in the received electronic receipt information, the warranty information transmitting unit 95 may transmit managed warranty information to the information processing device associated with the membership code of a consumer.
The warranty presence information transmitting unit 96 transmits information indicating a presence of a warranty to the information processing device.
The warranty period determining unit 97 determines whether or not a warranty of a merchandise based on warranty information (information on date on which warranty information is transmitted from electronic receipt server 6, and warranty period information) which is managed by the warranty information managing unit 93 is within the warranty period of the merchandise.
As illustrated in
When determining that the electronic receipt information and the advertising information are received (Yes in step S71), the CPU 51 of the electronic receipt managing server 9 determines whether or not warranty information is correlated (step S72). The warranty information is correlated in step S45 as processing of the electronic receipt server 6.
When determining that the warranty information is correlated (Yes in step S72), the CPU 51 (collection managing unit 92 for electronic receipts, and warranty information managing unit 93) stores the electronic receipt information in the electronic receipt managing region 53a, and stores the warranty information in the warranty information storage region 53b (step S73). The CPU 51 causes the electronic receipt information which is stored in the electronic receipt managing region 53a and the warranty information which is stored in the warranty information storage region 53b to be correlated with each other. The CPU 51 stores the electronic receipt information, a flag which indicates a presence of the warranty information, and an address of the warranty information storage region 53b in which the warranty information is stored in the electronic receipt managing region 53a, and causes these to be correlated with each other. In addition, the CPU 51 stores the warranty information and the address of the electronic receipt managing region 53a in which the electronic receipt information is stored in the warranty information storage region 53b.
In addition, the CPU 51 (electronic receipt transmission unit 94 and warranty presence information transmission unit 96) transmits the received electronic receipt information, and the information indicating the presence of the warranty information (additional information) to the mobile terminal 8 associated with the membership code, which is received in step S71 at the same time (step S74). The information indicating the presence of the warranty information is an image of an operation key in which character information of a “warranty” is displayed, for example, and image of an operation key in which a mark indicating a presence of the warranty, or the like, is displayed. In addition, the information indicating the presence of the warranty information may be any information that a person who views a display of the mobile terminal 8 may recognize as indicating a presence of a warranty in the merchandise.
In addition, when determining that no warranty information is correlated (No in step S72) in step S72, the CPU 51 (collection managing unit 92 for electronic receipts) stores the received electronic receipt information in the electronic receipt managing region 53a (step S75). In addition, the CPU 51 (electronic receipt transmitting unit 94) transmits the stored electronic receipt information to the mobile terminal 8 which is specified by a membership code which is received at the same time in step S71 (step S76).
In addition, when determining that the CPU 51 does not receive the electronic receipt information and the advertising information (No in step S71) in step S71, the CPU 51 determines whether or not there is an inquiry about the electronic receipt information from the mobile terminal 8 (step S81). When determining that there is the inquiry about the electronic receipt information from the mobile terminal 8 (Yes in step S81), the CPU 51 searches the electronic receipt managing region 53a, and extracts the electronic receipt information from the electronic receipt managing region 53a (step S82).
In addition, the CPU 51 determines whether or not warranty information is correlated with the extracted electronic receipt information (step S83). The determination is made depending on whether a flag indicating a presence of warranty information is correlated with the extracted electronic receipt information, and is stored, or the address of the warranty information storage region 53b in which the warranty information is stored is correlated with the extracted electronic receipt information, and is stored. When the flag indicating the presence of warranty information is correlated with the extracted electronic receipt information, and is stored, or when the address of the warranty information storage region 53b in which the warranty information is stored is correlated with the extracted electronic receipt information, and is stored, it is determined that the warranty information is correlated with the extracted electronic receipt information.
When the CPU 51 determines that the warranty information is correlated with the extracted electronic receipt information (Yes in step S83), the CPU 51 executes processing in step S74. In addition, when the CPU 51 determines that no warranty information is correlated with the extracted electronic receipt information (No in step S83), the CPU 51 executes processing in step S76.
In addition, when determining that there is no inquiry about the electronic receipt information from the mobile terminal 8 (No in step S81), the CPU 51 determines whether or not there is an inquiry about the warranty information from the mobile terminal 8 (step S91). When the CPU 51 determines that there is no inquiry about the warranty information from the mobile terminal 8 (No in step S91), the CPU 51 ends the process. When the CPU 51 determines that there is the inquiry about the warranty information from the mobile terminal 8 (Yes in step S91), the CPU 51 (warranty period determining unit 97) searches the warranty information storage region 53b (step S92), and determines whether or not the warranty period has expired (step S93).
Whether or not the warranty period has expired is determined based on the date on which the warranty information is transmitted from the electronic receipt server 6, and the warranty period which is stored in the warranty information storage region 53b. That is, when the date of inquiry on the warranty information has not passed the warranty period, the CPU 51 determines that the merchandise which is designated by the warranty information is within the warranty period. In addition, when the date of inquiry on the warranty information has passed the warranty period, the CPU 51 determines that the warranty period of the merchandise which is designated by the warranty information is expired. That is, the CPU determines whether or not the warranty information (additional information) is within a valid period.
When the CPU 51 determines that the inquired warranty information is within the warranty period of the warranty information (Yes in step S93), the CPU 51 (warranty information transmitting unit 95) transmits the extracted warranty information to the mobile terminal 8 in which the inquiry is made (step S94). In addition, when the CPU 51 determines that the inquired warranty information is outside the warranty period of the warranty information (No in step S93), the CPU 51 transmits a message indicating that the warranty information may not be transmitted due to the expired warranty period, to the mobile terminal 8 in which the inquiry is made (step S95).
Subsequently, a flow of electronic receipt reception processing which is executed by a CPU 11 of the mobile terminal 8 according to an electronic receipt correspondence program P11, and a flow of electronic receipt read processing which is executed by the CPU according to an electronic receipt read program P12 will be described with reference to a functional block diagram which is illustrated in
As illustrated in
The member association unit 81 causes membership codes of a predetermined consumer to be associated with each other.
The electronic receipt reception unit 82 receives electronic receipt information which is associated with the membership code, and includes at least one or more company codes from the electronic receipt managing server 9 which manages the electronic receipt information in a collective manner.
The warranty information reception unit 83 receives warranty information which is correlated with electronic receipt information.
The electronic receipt display unit 84 displays the electronic receipt information which is received by the electronic receipt reception unit 82 on the display unit 17 by aligning the information according to a company code. When receiving information indicating a presence of the warranty information, an image of a warranty key 80 (refer to
When receiving the warranty information by the warranty information reception unit 83, the warranty information display unit 85 displays the warranty information along with the electronic receipt information.
As illustrated in
After the authentication, the CPU 11 (electronic receipt reception unit 82) of the mobile terminal 8 receives the advertising information and electronic receipt information which are managed in the electronic receipt managing region 53a corresponding to the input membership code (step S102). In addition, receiving of the advertising information and electronic receipt information may be performed using email. In addition, the CPU 11 receives information indicating a presence of the warranty.
Subsequently, the CPU 11 (electronic receipt display unit 84) of the mobile terminal 8 displays a date of purchase included in the electronic receipt information on the display unit 17 as a list (step S103). The mobile terminal 8 prompts selecting of information by displaying the list of the dates of purchase on the display unit 17 in this manner.
In addition, as illustrated in
In addition, as illustrated in
The CPU 11 (electronic receipt display unit 84) of the mobile terminal 8 determines whether or not the user selects the desired date by tapping the date (step S104). The CPU 11 stands by until the date is selected (No in step S104), and when determining that the date is selected (Yes in step S104), the CPU 11 displays electronic receipt information corresponding to the selected date on the display unit 17 (step S105). The CPU 11 displays image information of the warranty key 80 which is information indicating the presence of the warranty by making the information be located on the right side of a merchandise price of the corresponding merchandise.
The CPU 11 (electronic receipt display unit 84) of the mobile terminal 8 determines whether or not the user selects a store on a desired date (step S106). The CPU stands by until the store is selected (No in step S106), and when determining that the store on the desired date is selected (Yes in step S106), the CPU 11 displays electronic receipt information corresponding to the store on a date which is selected on the display unit 17 (step S107). The CPU 11 displays image information of the warranty key 80 which is information indicating the presence of the warranty by making the information be located on the right side of a merchandise price of the corresponding merchandise.
In addition, a display image of a screen is not necessarily a receipt image. However, the electronic receipt information substitutes paper receipt information, and is electronic certification information of a merchandise purchase which certifies a purchase of a merchandise. In the display example Z, the following information is displayed so as to be used when being presented as the certification information of merchandise purchase to a store in a case of returning a merchandise.
As illustrated in
Here, the CPU 11 determines whether or not a user selects an appropriate merchandise, or an icon which is associated with the merchandise (step S108). When determining that the merchandise or the icon is selected (Yes in step S108), the CPU 11 determines whether or not the selected icon is the warranty key 80 (step S109). When determining that it is the warranty key 80 (Yes in step S109), the CPU 11 (warranty information reception unit 83) determines whether or not warranty information is received from the electronic receipt managing server 9 (step S110). The CPU 11 stands by until the information is received (No in step S110), and when it is determined that the information is received (Yes in step S110), the CPU 11 (warranty information display unit 85) displays the received warranty information on the display unit 17 of the mobile terminal 8 (step S111). Details of the warranty information which is displayed on the display unit 17 will be described later with reference to
In addition, when determining that the selected one is not the warranty key 80 (No in step S109), the CPU 11 determines whether or not information relating to the selected icon is received (step S112). The CPU 11 stands by until the information is received (No in step S112), and when determining that the information is received (Yes in step S112), the CPU displays the received information on the display unit 17 of the mobile terminal 8 (step S113).
For example, when a homepage which is correlated with a merchandise is set as a merchandise information link, as access information with respect to a merchandise a, a homepage which is correlated with a desired merchandise is displayed on the display unit 17 in a case in which the merchandise is selected.
In addition, when a homepage which is correlated with a commercial is set as access information with respect to a banner c as a type of an icon, a commercial which is correlated with the banner c is displayed on the display unit 17 in a case in which the banner c is selected.
When determining that there is no selection of a merchandise or an icon after displaying warranty information or other information on the display unit 17, in step S108 (No in step S108), the CPU 11 determines whether or not processing in the mobile terminal 8 is ended (step S114). When determining that the processing is ended (Yes in step S114), the CPU 11 ends the processing. When determining that the processing is not ended (No in step S114), the CPU 11 returns to the processing in step S108.
In addition, as described in step S102 in
The CPU 11 (electronic receipt reception unit 82) of the mobile terminal 8 receives the electronic receipt information and advertising information from the electronic receipt managing server 9 (step S121).
Thereafter, the CPU 11 of the mobile terminal 8 determines whether or not the electronic receipt read program P12 is started (step S122). The CPU 11 stands by until the program is started (No in step S122), and when determining that the program is started (Yes in step S122), the CPU 11 (electronic receipt display unit 84) of the mobile terminal 8 displays the received electronic receipt information and advertising information by causing the information to be correlated with a company code (step S123).
In this manner, according to the embodiment, since it is possible to introduce a mechanism of an electronic receipt by deviating from the standard pattern of a company, differently from a mechanism of an electronic receipt in a company unit in the related art, introducing of the electronic receipt may be promoted in this manner.
In addition, according to the embodiment, since warranty information is managed by being correlated with electronic receipt information, it is possible to display the warranty information on the mobile terminal 8 by transmitting the information to the mobile terminal.
In addition, according to the embodiment, it is possible to display warranty information on the mobile terminal 8 by displaying a presence of the warranty information on the mobile terminal 8, and by operating the mobile terminal 8.
While certain embodiments have been described, these embodiments have been presented by way of example only, and are not intended to limit the scope of the inventions. Indeed, the novel embodiments described herein may be embodied in a variety of other forms; furthermore, various omissions, substitutions and changes in the form of the embodiments described herein may be made without departing from the spirit of the inventions. The accompanying claims and their equivalents are intended to cover such forms or modifications as would fall within the scope and spirit of the inventions.
For example, when a merchandise of which a warranty is present is purchased, information indicating the presence of the warranty may not be transmitted to the mobile terminal 8, and the warranty information may be transmitted to the mobile terminal 8 along with electronic receipt information without notice. In this case, the received electronic receipt information and the warranty information are displayed on the mobile terminal 8 at the same time.
In addition, the warranty information may be stored in the electronic receipt managing server 9, not in the electronic receipt server 6.
In addition, warranty information of which a warranty period is expired may be transmitted to the mobile terminal 8 along with information indicating expiration of the warranty period, and the mobile terminal 8 may display the warranty information along with a message indicating that the warranty period is expired.
Number | Date | Country | Kind |
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2013-041247 | Mar 2013 | JP | national |
2013-161176 | Aug 2013 | JP | national |