The subject matter of the present disclosure generally relates to human capital management, and more particularly relates to an easy-to-use and effective capital management system having a user interface with which to assess and manage human capital.
Electronic systems for managing human capital have been previously disclosed. Users of such systems are often still required to manually manipulate employee data into useable formats, such as charts or other visual representations. When users need to view data as organized by an alternate criteria, such as viewing headcount as organized by age group instead of by geographical location, they are often hindered by the need to produce entirely new representations with a time consuming process. Previously disclosed systems also often require users to navigate extensive menus to locate needed information. Often such information is not collated into a single view, so users must consistently transfer between views or screens to attempt to assemble information in a meaningful fashion. Together these difficulties can prevent users from gaining the overall and fluid perspective of human capital that is necessary to excel in dynamic business environments.
Human resource departments are expensive to maintain and often it is difficult for companies to justify the expenditure of additional funds for additional human resource personnel. This reality leads to overburdened human resource departments that are impeded in performing, or assisting management in performing, human capital management functions. For small businesses, it can be prohibitively expensive to maintain even a single dedicated human resource officer, meaning that another employee must perform the functions of such an officer, often without training or experience. Management personnel can find previously disclosed systems cumbersome and overly time consuming to use extensively. Thus, opportunities to adjust human capital management strategies are missed and management must make important human capital decisions without sufficient information. For instance, it can be difficult for management to effectively craft a plan of succession that ensures needed human capital is available without overpaying for this security. Such impairments and inefficiencies can negatively impact company operations and profit.
An easy-to-use interface that allows users to quickly view multiple human capital metrics simultaneously and quickly readjust that view to reflect human capital management needs is therefore desirable.
The subject matter of the present disclosure is directed to overcoming, or at least reducing the effects of, one or more of the problems set forth above.
Disclosed is a system and method for human capital management (HCM). A user with an electronic device is presented an interface with dashboards that contain automatically-generated representations of human capital metric values for various employees. Human capital metric values for employees are stored in records encoded on a digital storage medium, such as a hard drive. In an exemplary embodiment of the disclosed subject matter, a user accesses HCM information and is presented HCM dashboards on the web browser of an Internet-connected tablet computer that retrieves HCM information from a remote digital storage medium through the Internet.
The HCM dashboards can optionally contain graphical representations, such as graphs or charts, that assist in user comprehension of data and data trends. In an exemplary embodiment, users are able to view specific dashboards in enlarged windows with additional details and create custom dashboards for unique needs.
Users can easily and quickly view human capital management metrics in a variety of different formats according to a variety of criteria without being restrained by the need for manual data manipulation. Optionally, users can perform additional useful functions, such as sharing their dashboard views with others and making comments on dashboards so that human capital management becomes a truly collective exercise.
Human capital metrics can be numerous Key Performance Indicators (KPIs) that have established definitions and criteria designed to provide maximum information value to the user. The use of KPIs can help users drive to the answers to their human capital management questions. Human resource personnel costs can be reduced while human capital management is simultaneously more effective.
The details of one or more embodiments of the invention are set forth in the accompanying drawings and descriptions below. The foregoing summary is not intended to summarize each potential embodiment or every aspect of the disclosure.
The foregoing summary, preferred embodiments, and other aspects of subject matter of the present disclosure will be best understood with reference to a detailed description of specific embodiments, which follows, when read in conjunction with the accompanying drawings, in which:
Like reference numbers and designations in the various drawings indicated like elements.
Disclosed is a system and method of human capital management (HCM). HCM value data is encoded on a digital storage medium, which is accessed, manipulated, and presented to a user or users on an electronic device. Where described below, virtual “buttons,” drop-down menus, icons and similar items are understood to be elements presented on the display of an electronic device and “selectable” or capable of being manipulated by user input to a the electronic device. Input by a user is understood to encompass a wide variety of circumstances, such as text entry via a keyboard, selection of a virtual object via a computer mouse, or interaction with a touch-sensitive screen.
Employee records and human capital metric values can be stored in any number of suitable fashions. Employee records need not be individual files.
Disclosed below are a number of optional, exemplary KPIs which can be utilized with the disclosed subject matter. These KPIs assist in HCM by providing important relevant information to a user.
The Employee Headcount KPI represents the total count of employees. In an exemplary embodiment, the employee headcount KPI is presented in numerical form for the current quarter with a trend line chart demonstrating a 5 quarter trend. This KPI can be analyzed with any human resource dimension, such as diversity, tenure, performance or age. The Employee Headcount KPI serves several business objectives. It assists in measuring the growth or reduction of an organization's overall workforce over time. It is an indirect indicator of productivity and operational costs. It also helps quantify population shifts and predict potential drivers of fluctuation in specific segments of workforce population.
The Temp Employee Percentage KPI represents the ratio of temporary and permanent employees in percentile fashion. In an exemplary embodiment, the Temp Employee Percentage KPI is presented in numerical percent form for the current quarter with a trend line chart demonstrating a 5 quarter trend. The Temp Employee Percentage KPI serves several business objectives. When analyzed with tenure, job groups, and performance it can provide insight into the most effective proportion of part time workers and can justify of the conversion of temporary employees into permanent employees.
The Part-Time Percentage KPI represents the percentage of active part-time employees. In an exemplary embodiment, the Part-Time Percentage KPI is presented in numerical percent form for the current quarter with a trend line chart demonstrating a 5 quarter trend. The Part-Time Percentage KPI serves several business objectives. It can be an indirect indicator of the optimal operation cost and flexibility of an organization. When used with a time measure, this analytic can be useful for complying with workforce benefits regulations. It can also be used to help evaluate and predict shifts in workforce flexibility.
The Inactive Employee Ratio KPI represents the count of employees with a particular status (such as suspended, unpaid leave, paid lead). In an exemplary embodiment, the Inactive Employee Ratio KPI is presented in numerical percent form for the current quarter with a trend line chart demonstrating a 5 quarter trend. The Inactive Employee Ratio serves several business objectives. It can assist a user in finding the root cause of a lack of productivity. It can also assist in the planning the acquisition of temporary resources where such resources may be necessary. It can also assist a user in identifying and correcting unusual trends of inactive employees.
The Leave Rate KPI represents the count of employees having taken leave during a particular period of time. In exemplary embodiment, the Leave Rate KPI is presented in numeral form per thousand employees with a trend line chart demonstrating a 5 quarter trend.
The Leave Rate KPI serves several business objectives. It can assist a user in planning the acquisition of temporary resources where necessary due to employee unavailability. It can also assist a user in identifying and correcting unusual trends of paid or unpaid leave.
The Average Age KPI represents the average age of employees at the end of a given period. In an exemplary embodiment, the Average Age KPI is presented in numerical form with a trend line chart demonstrating a 4 year trend. The Average Age KPI serves several business objectives. It can assist a user in identifying areas of increased risk and opportunity for training and knowledge transfer at an organization. It can also assist in ensuring the age distribution in each job classification that is optimum and effective.
The Age Groups KPI represents the percentage of active employees in each age group. The Age Groups KPI serves several business objectives. It can assist in identifying areas of increased risk in succession planning and the transfer of knowledge at an organization. It can also assist in ensuring that the age distribution in each job classification is optimum and effective.
The Generation Ratio KPI represents the percentage of active employees in each generation band, for example Generation X. The Generation Ratio KPI serves several business objectives. It can assist in identifying areas of increased risk in succession planning and the transfer of knowledge at an organization. It can also assist in ensuring that the age distribution in each job classification is optimum and effective.
The Average Employee Tenure KPI represents the average tenure of employees as calculated between the date of hire and the current date. In an exemplary embodiment the Average Employee Tenure KPI is presented in numerical fashion in years with a line chart for the last 4 years. The Average Employee KPI serves several business objectives. It can be an indirect indicator of workforce value potential, performance and engagement. It can also be used as a predictor of key segments of the population that have higher overall levels of experience and value.
The Average Position Tenure KPI represents the average tenure of job positions as calculated between date of hire and the current date. The Average Position Tenure KPI serves several business objectives. It can indicates over-all position specific experience in an organization. It can serve as an indirect indicator of workforce value potential, performance and engagement and assist in identifying risks from inexperience. It can also be used to identify potential opportunities for internal mobility.
The Tenure Range Ratio KPI represents the percentage of employees in each tenure range. The Tenure Range Ratio KPI serves several business objectives. It can serve as an indirect indicator of workforce value, performance and engagement. It can also be used as a predictor for key segments of the employee base that have higher overall levels of experience and value at an organization.
The Ethnicity Ratio KPI represents the percentage of active employees in each defined ethnic group. Optionally, it can use the definition of minorities of the United States census bureau. Unspecified individuals can either be included or excluded. The Ethnicity Ratio KPI serves several business objectives. It can assist in identifying pockets of a workforce that are significantly different and in need of investigation. It can also assist in measuring shifts in distribution of the workforce by ethnicity group.
The Gender Ratio represents the female to male ratio as a percentile ratio. This KPI serves several business objectives, and can help identify pockets of a workforce that are significantly different and in need of investigation.
The Average Retirement Age KPI represents the average age of employees in years who have departed the organization due to retirement in the last 5 years. This KPI serves several business objectives. When applied to job groups or organization units it can measure assist in succession planning It can also assist in identifying unusual trends and thus the cause of employees leaving the company earlier than the otherwise expected retirement age.
The Retirement Eligibility KPI represents the count of employees who has reached retirement age (67) who are still active. This KPI serves several business objectives. When analyzed in respect to job group or organization unit, it can enable proactive planning and assist in the identification of critical roles that are blocking needed succession for unusually long periods.
The Projected Retirement KPI represents the total number of employees, expressed as a percentage of total employees, who will reach retirement age (67) in the next 5 years. This KPI can analyzed in respect to job group or organization unit to enable proactive workforce and succession planning.
The Total Turnover KPI represents the count of terminations and transfers divided by the number of employees, in percentile. This KPI serves several business objectives. It can assist in identifying and retaining desired individuals, helping to avoid the costs and disruption associated with turnover. It can also assist in identifying any alarming trends for employees separating from a particular segment of a company faster than expected.
The Voluntary Termination KPI represents the count of voluntary terminations for a time period expressed as a percentage of the total of active employees. This KPI serves several business advantages. It enables organizations to proactively address the costs and disruptions associated with turnover, identify alarming trends of higher-than-usual voluntary termination, retain desired talent and evaluate retention efforts.
The Involuntary Termination KPI represents the count of involuntary terminations for a time period expressed as a percentage of active employees. This KPI serves several business advantages. It can assist in ensuring involuntary terminations are aligned with company strategy, assessing high performer retention and can serve as an indirect indicator of ineffective recruiting or work environment.
The New Hire Termination KPI represents the count of terminations of employees with a tenure of less than 1 year. This KPI serves several business objectives. It can serve as an indicator of the effectiveness of hiring practices and help avoid rehiring costs.
The Internal Mobility KPI represents the sum of transfers and promotions expressed as a percentage of average employee headcount. This KPI serves several business objectives. It can serve as an indirect indicator of a potential lack of succession depth or talent pipeline. It can help assess whether external hiring costs are being reduced through internal mobility. Generally, this KPI can help more effectively plan position filling.
The Transfer Rate KPI represents the total number of employee transfers expressed as a percentage of average employee headcount. This KPI serves several business objectives. It can serve as a measure of internal mobility and identify opportunities for career building as well as knowledge and skills growth. When analyzed with tenure, it can serve as an indirect indicator of poor hiring decisions as reflected in employee transfers. It can also indicate improved capabilities and skill sets, reduced turnover, increased employee engagement and reduced total workforce cost.
The Promotion Rate KPI represents the total number of promotions awarded, expressed as a percentage of average employee headcount. This KPI serves several business objectives. It can serve as a measure of opportunities for internal advancement, help predict increased retention of high performance employees, workforce tenure and high overall employee engagement. It can also assist in predicting the increased costs of salary increases.
The Internal Mobility Hire Ratio KPI represents the percentage of transfers divided by transfers and external hires. This KPI can help measure the relative importance that an organization places on internal mobility versus external talent acquisition. It can also serve as an indirect indicator of a potential lack of succession depth, talent pipeline or the organization's focus on filling positions internally.
The Manager Span of Control KPI represents the total population as divided by the total management population. This KPI can be used to measure the overall productivity and efficiency of an organization and evaluate whether management is top heavy or stretched too thin.
The Total Earnings KPI represents the sum of total earnings. This KPI can serve as an indicator of employee costs, an indirect indicator of the relative competitiveness of an organization, or when combined with other metrics a measure of productivity.
Earning Code Totals KPI represents the total earnings per earning code. The Earnings Code Averages KPI represents the total earnings per earning code divided by the number of employees.
Total Overtime Cost KPI represents the total costs associated with overtime. It can be used to evaluate the effectiveness of part-time employees and predict shifts in workforce flexibility. The Average Overtime Cost KPI represents the total costs associated with overtime divided by the number of employees. This KPI can be used to help evaluate and predict shifts in workforce flexibility within an organization and can be used in compliance with workforce benefits regulations.
The foregoing description of preferred and other embodiments is not intended to limit or restrict the scope or applicability of the inventive concepts conceived of by the Applicants. In exchange for disclosing the inventive concepts contained herein, the Applicants desire all patent rights afforded by the appended claims. Therefore, it is intended that the appended claims include all modifications and alterations to the full extent that they come within the scope of the following claims or equivalents thereof.