Enhanced remote key management for an enterprise in a cloud-based environment

Information

  • Patent Grant
  • 10574442
  • Patent Number
    10,574,442
  • Date Filed
    Friday, June 2, 2017
    7 years ago
  • Date Issued
    Tuesday, February 25, 2020
    4 years ago
Abstract
Systems and methods are disclosed for facilitating remote key management services in a collaborative cloud-based environment. In one embodiment, the remote key management architecture and techniques described herein provide for local key encryption and automatic generation of a reason code associated with content access. The reason code is logged by a hardware security module which is monitored by a remote client device (e.g., an enterprise client) to control a second (remote) layer of key encryption. The remote client device provides client-side control and configurability of the second layer of key encryption.
Description
BACKGROUND

As electronic and digital content use in enterprise settings and/or other organizational settings has become the preferred mechanism for project, task, and work flow management, so has the need for streamlined collaboration and sharing of digital content and documents. In such collaboration environments, multiple users share, access, and otherwise perform actions or tasks on content and files in shared workspaces. This shared access and collaboration requires high availability of the data (e.g., an unfettered ability to download and upload files) as any number of users may have access to a file at any given time.


The collaboration environments can include features or mechanisms that add security mechanisms to the access of content and files in the shared workspaces. Unfortunately, these mechanisms do not provide variable client-level control of the security mechanism and thus a need exists for a system that overcomes the above problems, as well as one that provides additional benefits.


Overall, the examples herein of some prior or related systems and their associated limitations are intended to be illustrative and not exclusive. Other limitations of existing or prior systems will become apparent to those of skill in the art upon reading the following.





BRIEF DESCRIPTION OF THE DRAWINGS


FIG. 1 illustrates an example diagram of a system having a host server of a cloud service and/or cloud storage accounts with capabilities that facilitate remote key management services.



FIG. 2 depicts a diagram of a web-based or online collaboration platform deployed in an enterprise or other organizational setting for organizing work items and workspaces, as one example of a hosted cloud service and/or cloud storage accounts with capabilities that facilitate remote key management services.



FIG. 3 depicts an example diagram of a workspace in a cloud-based, online or web-based collaboration environment accessible by multiple collaborators through various devices authorized to access the work space.



FIG. 4A-FIG. 4C depict example data flow diagrams illustrating operation of components in a collaborative cloud-based environment for facilitating remote key management services responsive to an upload request and an access request, respectively.



FIG. 5 depicts a block diagram illustrating an example of components in a key service engine for facilitating remote key management services in a collaborative cloud-based environment.



FIG. 6 depicts a block diagram illustrating an example of components in a hardware security module (HSM) for facilitating remote key management services in a collaborative cloud-based environment.



FIG. 7 depicts a flow diagram illustrating an example process for facilitating remote key management services in a collaborative cloud-based environment responsive to an upload request.



FIG. 8 depicts a flow diagram illustrating an example process for facilitating remote key management services in a collaborative cloud-based environment responsive to an access request.



FIG. 9 depicts a diagrammatic representation of a machine in the example form of a computer system within which a set of instructions, for causing the machine to perform any one or more of the methodologies discussed herein, may be executed.





DETAILED DESCRIPTION

The following description and drawings are illustrative and are not to be construed as limiting. Numerous specific details are described to provide a thorough understanding of the disclosure. However, in certain instances, well-known or conventional details are not described in order to avoid obscuring the description. References to one or an embodiment in the present disclosure can be, but not necessarily are, references to the same embodiment; and, such references mean at least one of the embodiments.


Reference in this specification to “one embodiment” or “an embodiment” means that a particular feature, structure, or characteristic described in connection with the embodiment is included in at least one embodiment of the disclosure. The appearances of the phrase “in one embodiment” in various places in the specification are not necessarily all referring to the same embodiment, nor are separate or alternative embodiments mutually exclusive of other embodiments. Moreover, various features are described which may be exhibited by some embodiments and not by others. Similarly, various requirements are described which may be requirements for some embodiments but not other embodiments.


The terms used in this specification generally have their ordinary meanings in the art, within the context of the disclosure, and in the specific context where each term is used. Certain terms that are used to describe the disclosure are discussed below, or elsewhere in the specification, to provide additional guidance to the practitioner regarding the description of the disclosure. For convenience, certain terms may be highlighted, for example using italics and/or quotation marks. The use of highlighting has no influence on the scope and meaning of a term; the scope and meaning of a term is the same, in the same context, whether or not it is highlighted. It will be appreciated that same thing can be said in more than one way.


Consequently, alternative language and synonyms may be used for any one or more of the terms discussed herein, nor is any special significance to be placed upon whether or not a term is elaborated or discussed herein. Synonyms for certain terms are provided. A recital of one or more synonyms does not exclude the use of other synonyms. The use of examples anywhere in this specification including examples of any terms discussed herein is illustrative only, and is not intended to further limit the scope and meaning of the disclosure or of any exemplified term. Likewise, the disclosure is not limited to various embodiments given in this specification.


Without intent to limit the scope of the disclosure, examples of instruments, apparatus, methods and their related results according to the embodiments of the present disclosure are given below. Note that titles or subtitles may be used in the examples for convenience of a reader, which in no way should limit the scope of the disclosure. Unless otherwise defined, all technical and scientific terms used herein have the same meaning as commonly understood by one of ordinary skill in the art to which this disclosure pertains. In the case of conflict, the present document, including definitions will control.


Collaboration environments can include features or mechanisms that provide security through the use of data item (or file) encryption. The file encryption features can, for example, include encrypting an encryption key used that is used to encrypt a data or content item (e.g., a file). As discussed above, existing mechanisms that provide security through data encryption do not provide for client-side (e.g., enterprise-side) control and configurability.


Embodiments of the present disclosure include systems and methods for facilitating remote key management services in a collaborative cloud-based environment using a hardware security module (HSM). More specifically, the remote key management architecture and techniques described herein provide for local key encryption and automatic generation of audit log information. The audit information can include a reason code and/or metadata associated with content access. The reason code enumerates a user behavior performed on the data item in the collaborative cloud-based environment. The audit information is included in a secure key request to the HSM which logs the audit information for monitoring by an enterprise client.


At least some of the audit information is logged by the HSM and monitored by an enterprise (or remote) client to control a second (remote) layer of key encryption at the HSM. More specifically, the enterprise clients monitor access to keys stored at an HSM and can limit or kill access at any time if access inconsistencies are detected.


The HSM can be security hosted in a number of ways. For example, the HSM can be hosted by the cloud-based platform. In such cases, the HSM is logically separate from other components of the cloud-based platform but accessible to the components via key requests at the behest of a remote enterprise client. Alternatively or additionally, the HSM can be hosted by another distinct cloud-based platform such as, for example, Amazon AWS or by a managed services provider (MSP) such as, for example, Equinox Managed Services.


Additionally, in some embodiments, the enterprise (or remote) client can provide client-side control and configurability of the second layer of key encryption. In such cases, a key management engine and/or the HSM can provide the client-side control and configurability through the use of a rule engine that can process a generated access reason to determine whether or not to encrypt or decrypt (or request encryption or decryption of) a corresponding encryption key based, at least in part, on a set of pre-defined client-configurable rules. Additionally, in various embodiments a kill switch is provided to the client at the HSM and/or the key management engine for facilitating remote kill capabilities.



FIG. 1 illustrates an example diagram of a system having a host server 100 of a cloud service and/or cloud storage accounts with capabilities that facilitate remote key management services.


The client devices 102 can be any system and/or device, and/or any combination of devices/systems that is able to establish a connection, including wired, wireless, cellular connections with another device, a server and/or other systems such as host server 100 and/or notification server 150. Client devices 102 will typically include a display and/or other output functionalities to present information and data exchanged between among the devices 102 and/or the host server 100 and/or notification server 150.


For example, the client devices 102 can include mobile, hand held or portable devices or non-portable devices and can be any of, but not limited to, a server desktop, a desktop computer, a computer cluster, or portable devices including, a notebook, a laptop computer, a handheld computer, a palmtop computer, a mobile phone, a cell phone, a smart phone, a PDA, a Blackberry device, a Treo, a handheld tablet (e.g. an iPad, a Galaxy, Xoom Tablet, etc.), a tablet PC, a thin-client, a hand held console, a hand held gaming device or console, an iPhone, and/or any other portable, mobile, hand held devices, etc. running on any platform or any operating system (e.g., Mac-based OS (OS X, iOS, etc.), Windows-based OS (Windows Mobile, Windows 7, etc.), Android, Blackberry OS, Embedded Linux platforms, Palm OS, Symbian platform. In one embodiment, the client devices 102, host server 100, and app server 110 are coupled via a network 106. In some embodiments, the devices 102 and host server 100 may be directly connected to one another.


The input mechanism on client devices 102 can include touch screen keypad (including single touch, multi-touch, gesture sensing in 2D or 3D, etc.), a physical keypad, a mouse, a pointer, a track pad, motion detector (e.g., including 1-axis, 2-axis, 3-axis accelerometer, etc.), a light sensor, capacitance sensor, resistance sensor, temperature sensor, proximity sensor, a piezoelectric device, device orientation detector (e.g., electronic compass, tilt sensor, rotation sensor, gyroscope, accelerometer), or a combination or variation of the above.


Signals received or detected indicating user activity at client devices 102 through one or more of the above input mechanism, or others, can be used in the disclosed technology by various users or collaborators (e.g., collaborators 108) for accessing, through network 106, a web-based collaboration environment or online collaboration platform (e.g., hosted by the host server 100).


The collaboration platform or environment hosts workspaces with work items that one or more users can access (e.g., view, edit, update, revise, comment, download, preview, tag, or otherwise manipulate, etc.). A work item can generally include any type of digital or electronic content that can be viewed or accessed via an electronic device (e.g., device 102). The digital content can include .pdf files, .doc, slides (e.g., Powerpoint slides), images, audio files, multimedia content, web pages, blogs, etc. A workspace can generally refer to any grouping of a set of digital content in the collaboration platform. The grouping can be created, identified, or specified by a user or through other means. This user may be a creator user or administrative user, for example.


In general, a workspace can be associated with a set of users or collaborators (e.g., collaborators 108) which have access to the content included therein. The levels of access (e.g., based on permissions or rules) of each user or collaborator to access the content in a given workspace may be the same or may vary among the users. Each user may have their own set of access rights to every piece of content in the workspace, or each user may be different access rights to different pieces of content. Access rights may be specified by a user associated with a work space and/or a user who created/uploaded a particular piece of content to the workspace, or any other designated user or collaborator.


In general, the collaboration platform allows multiple users or collaborators to access or collaborate efforts on work items such each user can see, remotely, edits, revisions, comments, or annotations being made to specific work items through their own user devices. For example, a user can upload a document to a work space for other users to access (e.g., for viewing, editing, commenting, signing-off, or otherwise manipulating). The user can login to the online platform and upload the document (or any other type of work item) to an existing work space or to a new work space. The document can be shared with existing users or collaborators in a work space.


A diagrammatic illustration of the online collaboration environment and the relationships between workspaces and users/collaborators are illustrated with further reference to the example of FIG. 2. A diagrammatic illustration of a workspace having multiple work items with which collaborators can access through multiple devices is illustrated with further reference to the example of FIG. 3.


In one embodiment, client devices 102 communicate with the host server 100 and/or people search engine 150 over network 106. In general, network 106, over which the client devices 102, the host server 100, and/or people search engine 150 communicate, may be a cellular network, a telephonic network, an open network, such as the Internet, or a private network, such as an intranet and/or the extranet, or any combination thereof. For example, the Internet can provide file transfer, remote log in, email, news, RSS, cloud-based services, instant messaging, visual voicemail, push mail, VoIP, and other services through any known or convenient protocol, such as, but is not limited to the TCP/IP protocol, Open System Interconnections (OSI), FTP, UPnP, iSCSI, NSF, ISDN, PDH, RS-232, SDH, SONET, etc.


The network 106 can be any collection of distinct networks operating wholly or partially in conjunction to provide connectivity to the client devices 102 and the host server 100 and may appear as one or more networks to the serviced systems and devices. In one embodiment, communications to and from the client devices 102 can be achieved by, an open network, such as the Internet, or a private network, such as an intranet and/or the extranet. In one embodiment, communications can be achieved by a secure communications protocol, such as secure sockets layer (SSL), or transport layer security (TLS).


In addition, communications can be achieved via one or more networks, such as, but are not limited to, one or more of WiMax, a Local Area Network (LAN), Wireless Local Area Network (WLAN), a Personal area network (PAN), a Campus area network (CAN), a Metropolitan area network (MAN), a Wide area network (WAN), a Wireless wide area network (WWAN), enabled with technologies such as, by way of example, Global System for Mobile Communications (GSM), Personal Communications Service (PCS), Digital Advanced Mobile Phone Service (D-Amps), Bluetooth, Wi-Fi, Fixed Wireless Data, 2G, 2.5G, 3G, 4G, IMT-Advanced, pre-4G, 3G LTE, 3GPP LTE, LTE Advanced, mobile WiMax, WiMax 2, WirelessMAN-Advanced networks, enhanced data rates for GSM evolution (EDGE), General packet radio service (GPRS), enhanced GPRS, iBurst, UMTS, HSPDA, HSUPA, HSPA, UMTS-TDD, 1×RTT, EV-DO, messaging protocols such as, TCP/IP, SMS, MMS, extensible messaging and presence protocol (XMPP), real time messaging protocol (RTMP), instant messaging and presence protocol (IMPP), instant messaging, USSD, IRC, or any other wireless data networks or messaging protocols.


In one embodiment, actions performed on work items or other activities that occur in a workspace can be detected in real time or in near real time. The host server can generate notifications or notification events for one or more of the plurality of activities and select one or more recipients for each notification. Various mechanisms or external messaging applications can then be used to notify users or collaborators, including through the web interface to access the collaboration platform, via email, and/or SMS, for example.



FIG. 2 depicts a diagram of a web-based or online collaboration platform deployed in an enterprise or other organizational setting 250 for organizing work items 215, 235, 255 and workspaces 205, 225, 245, as one example of a hosted cloud file sharing, collaboration service and/or cloud storage service with capabilities that facilitate remote key management services.


The web-based platform for collaborating on projects or jointly working on documents can be used by individual users and shared among collaborators. In addition, the collaboration platform can be deployed in an organized setting including but not limited to, a company (e.g., an enterprise setting), a department in a company, an academic institution, a department in an academic institution, a class or course setting, or any other types of organizations or organized setting.


When deployed in an organizational setting, multiple workspaces (e.g., workspace A-N) may be created to support different projects or a variety of work flows. Each workspace may have its own associate work items. For example, work space A 205 may be associated with work items 215, work space B 225 may be associated with work items 235, and work space N may be associated with work items 255. The work items 215, 235, and 255 may be unique to each work space but need not be. For example, a particular word document may be associated with only one work space (e.g., work space A 205) or it may be associated with multiple work spaces (e.g., Work space A 205 and work space B 225, etc.).


In general, each work space has a set of users or collaborators associated with it. For example, work space A 205 is associated with multiple users or collaborators 206. In some instances, work spaces deployed in an enterprise may be department specific. For example, work space B may be associated with department 210 and some users shown as example user A 208 and workspace N 245 may be associated with departments 212 and 216 and users shown as example user B 214.


Each user associated with a work space may generally access the work items associated with the work space. The level of access may depend on permissions associated with the specific work space, and/or with a specific work item. Permissions may be set for the work space or set individually on a per work item basis. For example, the creator of a work space (e.g., one of user A 208 who creates work space B) may set one permission setting applicable to all work items 235 for other associated users and/or users associated with the affiliate department 210, for example. Creator user A 208 may also set different permission settings for each work item, which may be the same for different users, or varying for different users.


In each work space A, B, . . . , N, when an action is performed on a work item by a given user or any other activity is detected in the work space, other users in the same work space may be notified (e.g., in real time or in near real time, or not in real time). Activities which trigger real time notifications can include, by way of example but not limitation, adding, deleting, or modifying collaborators in the work space, uploading, downloading, adding, deleting a work item in the work space, creating a discussion topic in the work space.


Specifically, items or content (content items) downloaded or edited in accordance with the techniques described in the present disclosure can cause notifications to be generated. Such notifications can be sent to relevant users to notify them of actions surrounding a download, an edit, a change, a modification, a new file, a conflicting version, an upload of an edited or modified file.


In one embodiment, in a user interface of the web-based collaboration platform where notifications are presented, users can, via the user interface, create action items (e.g., tasks) and delegate the action items to other users including collaborators pertaining to a work item 215, for example. The collaborators 206 may be in the same workspace A 205 or the user may include a newly invited collaborator. Similarly, in the same user interface where discussion topics can be created in a work space (e.g., work space A, B or N, etc.), actionable events on work items can be created and/or delegated/assigned to other users such as collaborators of a given work space 206 or other users. Through the same user interface, task status and updates from multiple users or collaborators can be indicated and reflected. In some instances, the users can perform the tasks (e.g., review or approve or reject, etc.) via the same user interface.



FIG. 3 depicts an example diagram of a workspace 302 in an online or web-based collaboration environment accessible by multiple collaborators 322 through various devices authorized to access the work space.


Each of users 316, 318, and 320 may individually use multiple different devices to access and/or manipulate work items 324 (e.g., content items) in the work space 302 with which they are associated with. For example users 316, 318, 320 may be collaborators on a project to which work items 324 are relevant. Since the work items 324 are hosted by the collaboration environment (e.g., a cloud-based environment), each user may access the work items 324 anytime, and from any physical location using any device (e.g., including devices they own or any shared/public/loaner device).


Work items to be edited or viewed may be accessed from the workspace 302 in accordance with the platform and/or application independent mechanisms. Users may also be notified of access, edit, modification, and/or upload related-actions performed on work items 324 by other users or any other types of activities detected in the work space 302. For example, if user 316 modifies a document, one or both of the other collaborators 318 and 320 can be notified of the modification in real time, or near real-time, or not in real time. The notifications can be sent through any of all of the devices associated with a given user, in various formats including, one or more of, email, SMS, or via a pop-up window in a user interface in which the user uses to access the collaboration platform. In the event of multiple notifications, each notification may be depicted preferentially (e.g., ordering in the user interface) based on user preferences and/or relevance to the user (e.g., implicit or explicit).


For example, a notification of a download, access, read, write, edit, or upload related activities may be presented in a feed stream among other notifications through a user interface on the user device according to relevancy to the user determined based on current or recent activity of the user in the web-based collaboration environment.


In one embodiment, a notification feed stream includes updates when an invited user accepts an invitation and/or successfully creates a new account through receipt of an invitation from an existing user. The invited user, upon creation of the new account, receives the account having enhanced features. The new user can automatically be connected to the existing user who sent the invitation. The system can also automatically prompt both users to query they wish to be collaborators in a common work space.


Work items hosted by a collaboration environment (e.g., a cloud-based collaboration environment) can be accessed by users (e.g., users 316, 318, and 320) via multiple different devices (e.g., devices 304-314) for viewing, editing, processing or performing other manipulations on work items. The devices can include applications for accessing a server hosting a cloud-based platform or service or other backend web services (hereinafter “cloud-based collaboration platform application”) and applications for viewing, editing, processing, or performing other manipulations on work items. The communication between such applications are generally facilitated by a communication mechanism of the OS. For example, in Android OS, the communication mechanism is based on “Intents”. As previously described, the underlying communication mechanism are generally insecure, and any data passed between applications are visible to all other application on a device.



FIGS. 4A-4C depict example data flow diagrams illustrating operation of components in a collaborative cloud-based environment 400 for facilitating remote key management services responsive to an upload request and an access request, respectively, according an embodiment. More specifically, the examples of FIG. 4A-4C illustrate a cloud-based platform configured to provide an enterprise client with remote key management services allowing the enterprise client to have direct control and monitoring capabilities over upload and/or access to data items (e.g., data files in the cloud-based platform).


As shown in the examples of FIGS. 4A-4C, the cloud-based platform includes a content interface 412, a content encryption/decryption engine 414, a key service engine 416, an HSM interface (I/F) engine 418, and a data store 415. The second cloud-based (or 3rd party) platform includes an HSM 420. The enterprise client includes a log monitoring engine 430. Additional or few components/modules/engines are possible at the cloud-based platform, the second cloud-based (or 3rd party) platform and/or the enterprise client.


Referring first to FIG. 4A, which illustrates operation of components in a collaborative cloud-based environment 400 for facilitating remote key management services responsive to an upload request, the cloud-based platform first receives a content request 401 at the content interface 412. The content interface 412 processes the content request 401 to determine that the request comprises a request to upload a data item 402. The content interface then passes data item 402 or an indication thereof to the content encryption/decryption engine 414. The content encryption/decryption engine 414 selects an encryption key 404 and encrypts the data item according to any of a variety of encryption methodologies using the selected encryption key 404 resulting in an encrypted data item 403.


The content encryption/decryption engine 414 then passes the encryption key to the key service engine 416. The encryption/decryption engine 414 can also pass the encrypted data item 403 to the data store 415. Alternatively or additionally, the encrypted data item 403 (or a handle thereto or indicator thereof) can be passed to the key service engine 416. The key service engine 416 can use the encrypted data item 403 (or handle or indicator thereof) to associate one or more key encryption keys with the encrypted data item 403. The one or more key encryption keys can be later associated with and/or otherwise stored with the encrypted data 403 in the data store 415.


Continuing with the example of FIG. 4A, the key service engine 416 selects a local key encryption key (KEK) and uses the local KEK to encrypt the encryption key 404 resulting in an encrypted encryption key. The local KEK may be, for example, selected randomly. The local KEK used to perform the encryption is noted and maintained by the system for later decryption purposes, if necessary.


The key service engine 416 also processes the content (upload) request 401 to identify audit log information such as, for example, metadata and a reason for the content request. The key service engine 416 also generates a code associated with the reason. By way of example and not limitation, the metadata can include: an Internet Protocol (IP) address initiating the request, a user identifier (ID) associated with the request, a file identifier (ID) associated with the request, etc. Other metadata is also possible. By way of example and not limitation, reasons can include: to fulfill an upload data item request, to fulfill a download or access data item request, to fulfill a maintenance request, to perform another action (e.g., to perform a text extraction request), to fulfill backend services (e.g., conversion), etc. Other reasons are also possible and, as discussed, each reason can be coded with reason code.


The key service engine 416 next generates a remote key request 405 and sends the request to the HSM I/F engine 418. The HSM I/F engine 418 initiates a secure key request 406 which includes at least some of the audit log information. As shown in the example of FIG. 4A, the secure key request 406 includes the encrypted encryption key, the generated reason code, and/or identified or generated metadata associated with the content request 401. The secure key request directs the HSM 420 to store the audit log information and sign the audit log information with a secure key. In various embodiments, the audit log information can be included in a free form block of the secure key request 406 to the HSM 420.


In various embodiments, the key service engine 416 and/or the HSM 420 can include a configurable rules processing engine that processes reason codes and/or identified or generated metadata associated with the content requests to determine whether to accept or reject the request based on one or more pre-configured rules. For example, the pre-configured rules can be generated to reject requests with particular reason codes, reject requests from particular IP addresses, reject particular users based on user ID, etc. The contents of an example key service engine 416 are shown and discussed in greater detail with reference to FIG. 5.


When the HSM 420 receives the secure key request 406, the HSM 420 selects a remote KEK and uses the remote KEK to encrypt the encrypted encryption key resulting in a twice encrypted key 408. The HSM 420 can then respond to the secure key request 406 with a secure key response 407. As illustrated, the secure key response 407 can include the twice encrypted key and the remote KEK. In another embodiment, as illustrated in FIG. 4C, the secure key response 407 includes just the twice encrypted key. Alternatively or additionally, the remote KEK and/or the twice encrypted key can be stored at the HSM 420. The contents of an example HSM 420 are shown and discussed in greater detail with reference to FIG. 6.


The HSM I/F engine 418 receives the secure key response 407 from the HSM 420, parses the response to glean relevant information and passes a remote key response 408 to the key service engine 416.


The key service engine 416 subsequently directs the data store to store the twice encrypted key 408, the remote KEK, and the local KEK in data store 415. The twice encrypted key 408, the remote KEK, and the local KEK can be stored and/or otherwise associated with the corresponding encrypted data item 403 in the data store 415. Alternatively, if the remote KEK and/or twice encrypted key are stored remotely, information (e.g., IDs) with respect to the KEK and/or twice encrypted key may be associated with and/or stored with encrypted data item 403.


Referring next to FIG. 4B, which depicts another example data flow diagram illustrating operation of components in a collaborative cloud-based environment 400 for facilitating remote key management services responsive to an access request. The cloud-based platform first receives a content request 431 at the content interface 412. The content interface 412 processes the content request 431 to determine that the request comprises a request to access (e.g., download) a data item 445 and passes access request 433 on to the key service engine 416.


The key service engine 416 first determines whether the requested data item 445 is associated with remote key management functionality. For example, each data item can be associated with an enterprise and the key service engine 416 can identify the enterprise associated with the data item and determine if the enterprise has key management functionality. Alternatively or additionally, an enterprise or client can handle and/or otherwise manage keys on a case-by-case (or item-by-item) basis. In the example of FIG. 4B, the key service engine 416 determines that the requested data item 445 is associated with remote key management functionality.


The key service engine 416 then determines and/or otherwise identifies information associated with data item 445 and accesses and/or otherwise receives or retrieves the information from the data store 415. In the example of FIG. 4B, the information associated with the data item 445 includes a twice encrypted key 435, a remote KEK and a local KEK. As discussed above, in some embodiments, the remote KEK and/or the twice encrypted key may be stored remotely. The key service engine 416 next processes the content (access) request 431 to identify audit log information such as, for example, metadata and a reason for the content request. A code is generated that is associated with the reason. The key service engine 416 then generates a remote key request 435 including the audit log information (e.g., the twice encrypted key, the reason code, the metadata, and/or the remote KEK) and sends the request to the HSM I/F engine 418. The contents of an example key service engine 416 are shown and discussed in greater detail with reference to FIG. 5.


The HSM I/F engine 418 initiates a secure key request 437 which includes at least some of the audit log information. As shown in the example of FIG. 4B, the secure key request 437 includes the twice encrypted encryption key, the generated reason code, the remote KEK, and/or identified or generated metadata associated with the content request 431. The secure key request directs the HSM 420 to store the audit log information and sign the audit log information with a secure key. In various embodiments, the audit log information can be included in a free form block of the secure key request 437 to the HSM 420.


As discussed above, the key service engine 416 and/or the HSM 420 can include a configurable rules processing engine that processes the remote key request including the twice encrypted encryption key, the generated reason code, identified or generated metadata associated with the content request, and/or the remote KEK. The remote key service engine 416 processes the reason code and/or the metadata to determine whether to accept or reject the request based on one or more pre-configured rules. As discussed above, rules can be generated to reject requests with particular reason codes, reject requests from particular IP addresses, reject particular users based on user ID, etc. The contents of an example key service engine 416 are shown and discussed in greater detail with reference to FIG. 5.


When the HSM 420 receives the secure key request 437, the HSM 420 decrypts the twice encrypted key using the remote KEK and provides the once encrypted key 439 back to the HSM I/F Engine 418 which parses the response and passes a remote key response 440 on to the key service engine 416. The key service engine 416 receives the once encrypted key and decrypts the once encrypted key using the local KEK resulting in the encryption key 441. The key service engine 416 then provides the encryption key 441 to the content encryption/decryption engine 414 to decrypt the encrypted data item 443 resulting in the data item 445. The content encryption/decryption engine 414 provides the data item 445 to the content interface 412 which, in turn, responds to the content request 431 with the data item 445. As discussed, the contents of an example HSM 420 are shown and discussed in greater detail with reference to FIG. 6.



FIG. 5 depicts a block diagram illustrating an example of components in a key service engine 500 for facilitating remote key management services in a collaborative cloud-based environment. The key service engine 500 can be the key service engine 416 of FIGS. 4A-4C, although alternative configurations are possible.


The key service engine 500 can be part of a web-based or online collaboration environment which can generally be a cloud-based service. The key service engine 500 can include, for example, a request interface 505, a key service proxy 510, a key encryption/decryption engine 515, a reason generation engine 520, a metadata engine 525, a rule configuration engine 540, a rule processing engine 535, and an HSM interface 530. Additional or fewer components/modules/engines can be included in the key service engine 500 and/or each illustrated component. Further, although illustrated as included as part of the key service engine 500, the components/modules/engines can be physically and/or functionally distributed.


The request interface 505 can be configured to communicate with other components of the cloud-based platform. Similarly, the HSM interface 530 can be configured to communicate with components of a remote client device (e.g., enterprise client computers or devices).


The request interface 505 and/or the HSM interface 530 can be networking modules that enables key service engine 500 to mediate data in a network with entities that are external to key service engine 500, through any known and/or convenient communications protocol supported by the host and the external entity. For example, the request interface 505 and/or the HSM interface 530 can be a network interface that can include one or more of a network adaptor card, a wireless network interface card (e.g., SMS interface, WiFi interface, interfaces for various generations of mobile communication standards including but not limited to 1G, 2G, 3G, 3.5G, 4G, LTE, etc.), Bluetooth, a router, an access point, a wireless router, a switch, a multilayer switch, a protocol converter, a gateway, a bridge, bridge router, a hub, a digital media receiver, and/or a repeater.


As used herein, a “module,” “a manager,” a “handler,” a “detector,” an “interface,” or an “engine” includes a general purpose, dedicated or shared processor and, typically, firmware or software modules that are executed by the processor. Depending upon implementation-specific or other considerations, the module, manager, hander, or engine can be centralized or its functionality distributed. The module, manager, hander, or engine can include general or special purpose hardware, firmware, or software embodied in a computer-readable (storage) medium for execution by the processor. As used herein, a computer-readable medium or computer-readable storage medium is intended to include all mediums that are statutory (e.g., in the United States, under 35 U.S.C. 101), and to specifically exclude all mediums that are non-statutory in nature to the extent that the exclusion is necessary for a claim that includes the computer-readable (storage) medium to be valid. Known statutory computer-readable mediums include hardware (e.g., registers, random access memory (RAM), non-volatile (NV) storage, to name a few), but may or may not be limited to hardware.


One embodiment of the key service engine 500 includes the key service proxy 510 which can comprise any device configured to initiate a remote key request responsive to a determination that a data item indicated by a content request is associated with remote key management functionality.


One embodiment of the key service engine 500 includes the key encryption/decryption engine 515 which can provide a first layer of encryption and decryption for an encryption key. During upload requests, as described in FIG. 4A, the key encryption/decryption engine 515 encrypts an encryption key that is selected and used to encrypt the received data item. For example, the key encryption/decryption engine 515 can select a key encryption key to encrypt the encryption key. In one embodiment, the key encryption key is selected randomly, however, the key encryption key may be selected in other manners. Once encryption of the key is complete, the key service engine 500 can store the key encryption key (KEK) in a data store. In one or more embodiments, the KEKs transferred by the components described herein may be key encryption key identifiers (IDs).


During access (or download) requests, as described in FIG. 4B, the key encryption/decryption engine 515 can access a key encryption key from a data store (or memory) and use the key encryption key to decrypt a once encrypted key received responsive to a remote key request to decrypt a twice encrypted key.


One embodiment of the key service engine 500 includes the reason generation engine 520 which can process the content request to identify the reason associated with the content request and responsively generate the corresponding reason code. As discussed above, the reason code enumerates a user behavior performed on the data item in the collaborative cloud-based environment. The audit information is included in a secure key request to the HSM which logs the audit information for monitoring by an enterprise client.


One embodiment of the key service engine 500 includes the metadata engine 525 which can process the received content request to identify metadata associated with the content request. In one embodiment, the remote key request can include the metadata.


One embodiment of the key service engine 500 includes an optional rule configuration engine 540 which can facilitate client configuration of rules. For example, rules can be generated to reject requests with particular reason codes, reject requests from particular IP addresses, reject particular users based on user ID, etc.


One embodiment of the key service engine 500 includes an optional rule processing engine 535 which can process requests including the encrypted encryption key, the generated reason code, and/or identified or generated metadata associated with the content request and processes the reason code and/or the metadata to determines whether to accept or reject the request based on one or more pre-configured rules. For example, rules can be generated to reject requests with particular reason codes, reject requests from particular IP addresses, reject particular users based on user ID, etc.


One embodiment of the key service engine 500 includes the HSM interface 530 which generates the secure requests that direct the HSM, e.g., HSM 420 of FIG. 4, to store the audit log information and sign the audit log information with a secure key. As discussed, in various embodiments, the audit log information can be included in a free form block of the secure key request to the HSM.



FIG. 6 depicts a block diagram illustrating an example of components in an HSM 600 for facilitating remote key management services in a collaborative cloud-based environment. The HSM 600 can be the HSM 420 of FIGS. 4A-4C, although alternative configurations are possible.


The HSM 600 can be any physical computing device that safeguards and manages keys. In various embodiments, the HSM 600 can comprise a plug-in card or an external device that attaches directly to a computer or network server. The HSM 600 can be security hosted in a number of ways. For example, the HSM 600 can be hosted by the primary cloud-based platform (i.e., the cloud-based platform on which the key service engine resides). In such cases, the HSM 600 is logically separate from other components of the cloud-based platform but accessible to the components via key requests at the behest of a remote enterprise client. Alternatively or additionally, the HSM 600 can be hosted by another distinct cloud-based platform such as, for example, Amazon AWS or by a managed services provider (MSP) such as, for example, Equinox Managed Services.


In various embodiments, the HSM 600 can be part of a web-based or online collaboration environment which can generally be a cloud-based service. The HSM 600 can include, for example, a key service interface 605, a key encryption/decryption engine 610, kill circuitry 615, a key store 620, an audit log 625, and a client configuration interface 630. Additional or fewer components/modules/engines can be included in the HSM 600 and/or each illustrated component. Moreover, although illustrated as included as part of the HSM 600, the components/modules/engines can be physically and/or functionally distributed.


The key service interface 605 can be configured to communicate with components of the cloud-based platform such as, for example, the key service engine 500 of FIG. 5. Similarly, the enterprise monitor interface 630 can be configured to allow clients (e.g., enterprise client computers or devices) to monitor audit logs.


The key service interface 605 and/or the enterprise monitor interface 630 can be networking modules that enables the HSM 600 to mediate data in a network with entities that are external to HSM 600, through any known and/or convenient communications protocol supported by the host and the external entity. For example, the key service interface 605 and/or the enterprise monitor interface 630 can be a network interface that can include one or more of a network adaptor card, a wireless network interface card (e.g., SMS interface, WiFi interface, interfaces for various generations of mobile communication standards including but not limited to 1G, 2G, 3G, 3.5G, 4G, LTE, etc.), Bluetooth, a router, an access point, a wireless router, a switch, a multilayer switch, a protocol converter, a gateway, a bridge, bridge router, a hub, a digital media receiver, and/or a repeater.


As used herein, a “module,” “a manager,” a “handler,” a “detector,” an “interface,” or an “engine” includes a general purpose, dedicated or shared processor and, typically, firmware or software modules that are executed by the processor. Depending upon implementation-specific or other considerations, the module, manager, hander, or engine can be centralized or its functionality distributed. The module, manager, hander, or engine can include general or special purpose hardware, firmware, or software embodied in a computer-readable (storage) medium for execution by the processor. As used herein, a computer-readable medium or computer-readable storage medium is intended to include all mediums that are statutory (e.g., in the United States, under 35 U.S.C. 101), and to specifically exclude all mediums that are non-statutory in nature to the extent that the exclusion is necessary for a claim that includes the computer-readable (storage) medium to be valid. Known statutory computer-readable mediums include hardware (e.g., registers, random access memory (RAM), non-volatile (NV) storage, to name a few), but may or may not be limited to hardware.


One embodiment of the HSM 600 includes the key encryption/decryption engine 610 which can provide a second layer of encryption and decryption for an encryption key at a remote client device. During remote encryption requests, as described in FIG. 4A, the key encryption/decryption engine 610 encrypts a received once encrypted encryption key using a remote key encryption key. In one embodiment, the key encryption/decryption engine 610 can then provide the twice encrypted encryption key and/or the remote KEK to the key service engine of the cloud-based platform. During remote decryption request, as described in FIG. 4B, the key encryption/decryption engine 610 decrypts a twice encrypted encryption key using a remote key encryption key.


One embodiment of the HSM 600 includes kill circuitry 615 which can be set regardless of the pre-configured rules and reasons. The kill circuitry can include a programmable kill switch that, once set, rejects the remote key requests regardless of the pre-configured rules and the reasons. Additionally, the kill circuitry 615 can include functionality to destroy contents in the event that the system detects tampering with the HSM 600.


One embodiment of the HSM 600 includes a key store 615 and an audit log 620 configured to store keys and log audit information, respectively.



FIG. 7 depicts a data flow diagram 700 illustrating example process 700 for facilitating remote key management services in a collaborative cloud-based environment responsive to a content item upload request. Components of a cloud-based platform such as, for example, the cloud-based platform of FIGS. 4A-4C can, among other functions, perform the example process 700.


To begin, at process 710, the cloud-based platform receives a request for upload of a raw file (e.g., content or data item). The request for upload can be received from another machine internal to the collaborative cloud-based environment, a web application server, an external user (collaborator) machine, etc. In one embodiment, a content interface such as, for example, the content interface 412 of FIGS. 4A-4C can receive the request for upload at the cloud-based platform. At process 712, the cloud-based platform encrypts a raw file using an encryption key. In one embodiment, a content encryption/decryption engine such as, for example, the encryption/decryption engine 414 of FIGS. 4A-4C can encrypt the raw file.


At process 714, the cloud-based platform encrypts the encryption key using a local key encryption key (KEK). In one embodiment, a key service engine such as, for example, the key service engine 416 of FIGS. 4A-4C can encrypt the encryption key using the local KEK. The key service engine can select a local KEK randomly or in any other known manner.


At decision process 716, the cloud-based platform determines if the content (upload) request and/or the particular content item is associated with remote key management functionality. In one embodiment, a key service engine such as, for example, the key service engine 416 of FIGS. 4A-4C can make the remote key management determination. For example, each data item can be associated with an enterprise and the key service engine can identify the enterprise associated with the data item and determine if the enterprise has key management functionality. Alternatively or additionally, an enterprise or client can handle and/or otherwise manage keys on a case-by-case (or item-by-item) basis. That is, the key service engine can determine that the requested data item is associated with remote key management functionality.


If the content (upload) request and/or the particular content item is not associated with remote key management functionality then, at process 718, the cloud-based platform stores the encrypted content or data item and associated once encrypted encryption key and local KEK in a data store. However, if the content (upload) request and/or the particular content item is associated with remote key management functionality then, at process 720, the cloud-based platform identifies and/or otherwise determines audit log information associated with the request. For example, the audit log information can include metadata associated with the content request and a reason code associated with the content request. In one embodiment, a key service engine such as, for example, the key service engine 416 of FIGS. 4A-4C can identify the metadata associated with the content request and determine a reason and generate a corresponding reason code as described herein.


In one embodiment, identifying the metadata associated with the content request includes identifying and/or otherwise determining ancillary information associated with the content request. For example, the metadata can include, but is not limited to, an Internet Protocol (IP) address initiating the request, a user identifier (ID) associated with the request, a file identifier (ID) associated with the request, etc. Other metadata is also possible.


In one embodiment, determining the reason code includes first identifying a reason for the content request and subsequently generating a code associated with the reason. By way of example and not limitation, reasons can include: to fulfill an upload data item request, to fulfill a download or access data item request, to fulfill a maintenance request, to perform another action (e.g., to perform a text extraction request), to fulfill backend services, etc. Other reasons are also possible. Each reason can be coded with reason code.


At process 722, the cloud-based platform generates a remote key encryption request including at least some of the audit log information. At process 724, the cloud-based platform sends the remote key request to encrypt the encrypted encryption key to a hardware security module. As discussed herein the remote key request can include the encrypted encryption key (also referred to as the once encrypted encryption key herein), identified or generated metadata associated with the content request, and the generated reason code. A key service engine such as, for example, the key service engine 416 of FIGS. 4A-4C can initiate the remote key request.


At a decision process 726, the cloud-based platform may optionally check if the reason is ok. For example, the cloud-based platform can make the determination of whether the reason is acceptable. More specifically, a rules processing engine such as, for example, the rules processing engine 535 of FIG. 5 can make this determination. If the reason is not acceptable (i.e., the reason is rejected), then, at process 728, the cloud-based platform receives a rejection and, optionally at process 730, notifies the content request requestor (e.g., the system or user initiating the content request).


At process 732, the cloud-based platform receives a twice encrypted encryption key and a remote KEK and, at process 734, stores the encrypted file with the associated twice encrypted encryption key, the local KEK, and the remote KEK. Lastly, at process 736, the cloud-based platform optionally provides a confirmation response to the content item requestor. In one embodiment, the confirmation could occur at any time subsequent to the reception of the content request.



FIG. 8 depicts a data flow diagram 800 illustrating example process 800 for facilitating remote key management services in a collaborative cloud-based environment responsive to a content item access request. Components of a cloud-based platform such as, for example, the cloud-based platform of FIGS. 4A-4C can, among other functions, perform the example process 800.


To begin, at process 810, the cloud-based platform receives an access request to download a file (e.g., content or data item). The request for access can be received from another machine internal to the collaborative cloud-based environment, a web application server, an external user (collaborator) machine, etc. In one embodiment, a content interface such as, for example, the content interface 412 of FIGS. 4A-4C can receive the request for upload at the cloud-based platform.


At decision process 812, the cloud-based platform determines if the content (access) request and/or the particular content item is associated with remote key management functionality. In one embodiment, a key service engine such as, for example, the key service engine 416 of FIGS. 4A-4C can make the remote key management determination. For example, each data item can be associated with an enterprise and the key service engine can identify the enterprise associated with the data item and determine if the enterprise has key management functionality. Alternatively or additionally, an enterprise or client can handle and/or otherwise manage keys on a case-by-case (or item-by-item) basis. That is, the key service engine can determine that the requested data item is associated with remote key management functionality.


If the content (access) request and/or the particular content item is not associated with remote key management functionality then the process continues at process 832 below. However, if the content (access) request and/or the particular content item is associated with remote key management functionality then, at process 814, the cloud-based platform the cloud-based platform identifies and/or otherwise determines audit log information associated with the request. For example, the audit log information can include a reason code associated with the content request. In one embodiment, a key service engine such as, for example, the key service engine 416 of FIGS. 4A-4C can identify the metadata associated with the content request and determine a reason and generate a corresponding reason code as described herein.


In one embodiment, identifying the metadata associated with the content request includes identifying and/or otherwise determining ancillary information associated with the content request. For example, the metadata can include, but is not limited to, an Internet Protocol (IP) address initiating the request, a user identifier (ID) associated with the request, a file identifier (ID) associated with the request, etc. Other metadata is also possible.


In one embodiment, determining the reason code includes first identifying a reason for the content request and subsequently generating a code associated with the reason. By way of example and not limitation, reasons can include: to fulfill an upload data item request, to fulfill a download or access data item request, to fulfill a maintenance request, to perform another action (e.g., to perform a text extraction request), to fulfill backend services, etc. Other reasons are also possible. Each reason can be coded with reason code.


At process 818, the cloud-based platform accesses a twice encrypted encryption key, a local KEK, and a remote KEK from a data store. At process 820, the cloud-based platform generates a remote key request including the audit log information to decrypt the encrypted encryption key. As discussed herein the audit log information can include the twice encrypted encryption key, identified or generated metadata associated with the content request, the generated reason code, and the remote KEK. A key service engine such as, for example, the key service engine 416 of FIGS. 4A-4C can initiate the remote key request. At process 822, the cloud-based platform sends the key decryption request to a hardware security module (HSM).


At a decision process 824, the cloud-based platform may optionally check if the reason is ok. For example, the cloud-based platform can make the determination if the reason is acceptable. More specifically, a rules processing engine such as, for example, the rules processing engine 535 of FIG. 5 can make this determination. If the remote enterprise client system determines that the reason is not acceptable (i.e., the reason is rejected), then, at process 826, the cloud-based platform receives a rejection and, optionally at process 828, notifies the content request requestor (e.g., the system or user initiating the content request).


At process 830, the cloud-based platform receives a once encrypted encryption key and, at process 832, accesses the encrypted data item associated with the content request from the data store. In various embodiments, the cloud-based platform can also access a local KEK from the data store if the local KEK was not previously accessed at process 818.


At process 834, the cloud-based platform decrypts the encrypted data encryption key using the local KEK.


At process 836, the cloud-based platform decrypts the encrypted data item using the unencrypted encryption key. Lastly, the cloud-based platform provides the decrypted file content item requestor responsive to the content request.



FIG. 9 illustrates a diagrammatic representation of a machine in the example form of a computer system within which a set of instructions, for causing the machine to perform any one or more of the methodologies discussed herein, may be executed.


In alternative embodiments, the machine operates as a standalone device or may be connected (e.g., networked) to other machines. In a networked deployment, the machine may operate in the capacity of a server or a client machine in a client-server network environment, or as a peer machine in a peer-to-peer (or distributed) network environment.


The machine may be a server computer, a client computer, a personal computer (PC), a user device, a tablet PC, a laptop computer, a set-top box (STB), a personal digital assistant (PDA), a cellular telephone, an iPhone, an iPad, a Blackberry, a processor, a telephone, a web appliance, a network router, switch or bridge, a console, a hand-held console, a (hand-held) gaming device, a music player, any portable, mobile, hand-held device, or any machine capable of executing a set of instructions (sequential or otherwise) that specify actions to be taken by that machine.


While the machine-readable medium or machine-readable storage medium is shown in an exemplary embodiment to be a single medium, the term “machine-readable medium” and “machine-readable storage medium” should be taken to include a single medium or multiple media (e.g., a centralized or distributed database, and/or associated caches and servers) that store the one or more sets of instructions. The term “machine-readable medium” and “machine-readable storage medium” shall also be taken to include any medium that is capable of storing, encoding or carrying a set of instructions for execution by the machine and that cause the machine to perform any one or more of the methodologies of the presently disclosed technique and innovation.


In general, the routines executed to implement the embodiments of the disclosure, may be implemented as part of an operating system or a specific application, component, program, object, module or sequence of instructions referred to as “computer programs.” The computer programs typically comprise one or more instructions set at various times in various memory and storage devices in a computer, and that, when read and executed by one or more processing units or processors in a computer, cause the computer to perform operations to execute elements involving the various aspects of the disclosure.


Moreover, while embodiments have been described in the context of fully functioning computers and computer systems, those skilled in the art will appreciate that the various embodiments are capable of being distributed as a program product in a variety of forms, and that the disclosure applies equally regardless of the particular type of machine or computer-readable media used to actually effect the distribution.


Further examples of machine-readable storage media, machine-readable media, or computer-readable (storage) media include, but are not limited to, recordable type media such as volatile and non-volatile memory devices, floppy and other removable disks, hard disks, optical disks (e.g., Compact Disk Read-Only Memory (CD ROMS), Digital Versatile Disks, (DVDs), etc.), among others, and transmission type media such as digital and analog communication links.


The network interface device enables the machine 700 to mediate data in a network with an entity that is external to the host server, through any known and/or convenient communications protocol supported by the host and the external entity. The network interface device can include one or more of a network adaptor card, a wireless network interface card, a router, an access point, a wireless router, a switch, a multilayer switch, a protocol converter, a gateway, a bridge, bridge router, a hub, a digital media receiver, and/or a repeater.


The network interface device can include a firewall which can, in some embodiments, govern and/or manage permission to access/proxy data in a computer network, and track varying levels of trust between different machines and/or applications. The firewall can be any number of modules having any combination of hardware and/or software components able to enforce a predetermined set of access rights between a particular set of machines and applications, machines and machines, and/or applications and applications, for example, to regulate the flow of traffic and resource sharing between these varying entities. The firewall may additionally manage and/or have access to an access control list which details permissions including for example, the access and operation rights of an object by an individual, a machine, and/or an application, and the circumstances under which the permission rights stand.


Other network security functions can be performed or included in the functions of the firewall, can be, for example, but are not limited to, intrusion-prevention, intrusion detection, next-generation firewall, personal firewall, etc. without deviating from the novel art of this disclosure.


Unless the context clearly requires otherwise, throughout the description and the claims, the words “comprise,” “comprising,” and the like are to be construed in an inclusive sense, as opposed to an exclusive or exhaustive sense; that is to say, in the sense of “including, but not limited to.” As used herein, the terms “connected,” “coupled,” or any variant thereof, means any connection or coupling, either direct or indirect, between two or more elements; the coupling of connection between the elements can be physical, logical, or a combination thereof. Additionally, the words “herein,” “above,” “below,” and words of similar import, when used in this application, shall refer to this application as a whole and not to any particular portions of this application. Where the context permits, words in the above Detailed Description using the singular or plural number may also include the plural or singular number respectively. The word “or,” in reference to a list of two or more items, covers all of the following interpretations of the word: any of the items in the list, all of the items in the list, and any combination of the items in the list.


The above detailed description of embodiments of the disclosure is not intended to be exhaustive or to limit the teachings to the precise form disclosed above. While specific embodiments of, and examples for, the disclosure are described above for illustrative purposes, various equivalent modifications are possible within the scope of the disclosure, as those skilled in the relevant art will recognize. For example, while processes or blocks are presented in a given order, alternative embodiments may perform routines having steps, or employ systems having blocks, in a different order, and some processes or blocks may be deleted, moved, added, subdivided, combined, and/or modified to provide alternative or subcombinations. Each of these processes or blocks may be implemented in a variety of different ways. Also, while processes or blocks are at times shown as being performed in series, these processes or blocks may instead be performed in parallel, or may be performed at different times. Further, any specific numbers noted herein are only examples: alternative implementations may employ differing values or ranges.


The teachings of the disclosure provided herein can be applied to other systems, not necessarily the system described above. The elements and acts of the various embodiments described above can be combined to provide further embodiments.


Any patents and applications and other references noted above, including any that may be listed in accompanying filing papers, are incorporated herein by reference. Aspects of the disclosure can be modified, if necessary, to employ the systems, functions, and concepts of the various references described above to provide yet further embodiments of the disclosure.


These and other changes can be made to the disclosure in light of the above Detailed Description. While the above description describes certain embodiments of the disclosure, and describes the best mode contemplated, no matter how detailed the above appears in text, the teachings can be practiced in many ways. Details of the system may vary considerably in its implementation details, while still being encompassed by the subject matter disclosed herein. As noted above, particular terminology used when describing certain features or aspects of the disclosure should not be taken to imply that the terminology is being redefined herein to be restricted to any specific characteristics, features, or aspects of the disclosure with which that terminology is associated. In general, the terms used in the following claims should not be construed to limit the disclosure to the specific embodiments disclosed in the specification, unless the above Detailed Description section explicitly defines such terms. Accordingly, the actual scope of the disclosure encompasses not only the disclosed embodiments, but also all equivalent ways of practicing or implementing the disclosure under the claims.


While certain aspects of the disclosure are presented below in certain claim forms, the inventors contemplate the various aspects of the disclosure in any number of claim forms. For example, while only one aspect of the disclosure is recited as a means-plus-function claim under 35 U.S.C. § 112, ¶6, other aspects may likewise be embodied as a means-plus-function claim, or in other forms, such as being embodied in a computer-readable medium. (Any claims intended to be treated under 35 U.S.C. § 112, ¶6 will begin with the words “means for”.) Accordingly, the applicant reserves the right to add additional claims after filing the application to pursue such additional claim forms for other aspects of the disclosure.

Claims
  • 1. A method comprising: maintaining a collaborative cloud-based environment that hosts a shared workspace for two or more users to collaborate on a data item, wherein access to the data item is controlled via a client-configurable rule that determines whether to reject the access by determining whether to encrypt or decrypt an encrypted key of the data item based at least in part on a reason code determined from a request to access the data item if access inconsistencies are detected;receiving a content request for the data item from a user of the two or more users associated with the shared workspace, wherein the content request is associated with the reason code for accessing the data item by the user;determining that the data item corresponding to the content request is associated with remote key management functionality;initiating a key request to a hardware security module (HSM), the key request corresponding to a key that is at least encrypted twice, wherein an unencrypted key selected to encrypt the data item is encrypted a first time at the collaborative cloud-based environment to produce an encrypted key and the encrypted key while still encrypted is encrypted a second time at the HSM to produce the key that is encrypted at least twice, and wherein the key request is sent to the HSM based at least in part on the reason code associated to the content request; andmonitoring access to the data item via the key request stored on the HSM by providing audit log information associated with the content request to a log monitoring system, wherein the audit log information includes the reason code enumerating a user behavior performed on the data item in the collaborative cloud-based environment.
  • 2. The method of claim 1, wherein the HSM stores the audit log information.
  • 3. The method of claim 2, wherein the HSM signs the audit log information with a secure key.
  • 4. The method of claim 1, wherein the audit log information is included in the key request.
  • 5. The method of claim 1, wherein the HSM is hosted by the collaborative cloud-based environment.
  • 6. The method of claim 1, wherein the HSM is hosted by a second collaborative cloud-based environment distinct from the collaborative cloud-based environment.
  • 7. The method of claim 1, wherein the HSM is hosted by a managed services provider.
  • 8. The method of claim 1, wherein the HSM provides access to the collaborative cloud-based environment.
  • 9. The method of claim 1, wherein the unencrypted key is encrypted with a local key encryption key by a key service engine and the encrypted key is encrypted with a remote encryption key by the HSM.
  • 10. The method of claim 1, wherein another content request comprises an access request for the data item, wherein the access request comprises: determining, at the collaborative cloud-based environment, that the data item corresponding to the content request is associated with the remote key management functionality,retrieving, at the collaborative cloud-based environment, at least the key that is encrypted at least twice,initiating a secure key request with the HSM to decrypt the key that is encrypted at least twice,receiving, at the collaborative cloud-based environment, the encrypted key that was encrypted the first time from the HSM,decrypting the encrypted key using a local key encryption key used to encrypt the unencrypted key the first time, anddecrypting the data item using the unencrypted key.
  • 11. The method of claim 1, wherein the two or more users collaborating on the data item from the shared workspace each have their own access rights to data items accessed within the shared workspace.
  • 12. A system comprising: one or more processors; anda memory unit having instructions stored thereon which, when executed by the one or more processors, causes the system to: maintain a collaborative cloud-based environment that hosts a shared workspace for two or more users to collaborate on a data item, wherein access to the data item is controlled via a client-configurable rule that determines whether to reject the access by determining whether to encrypt or decrypt an encrypted key of the data item based at least in part on a reason code determined from a request to access the data item if access inconsistencies are detected,receive a content request for the data item from a user of the two or more users associated with the shared workspace, wherein the content request is associated with the reason code for accessing the data item by the user,determine that the data item corresponding to the content request is associated with remote key management functionality,initiate a key request to a hardware security module (HSM), the key request corresponding to a key that is at least encrypted twice, wherein an unencrypted key selected to encrypt the data item is encrypted a first time at the collaborative cloud-based environment to produce an encrypted key and the encrypted key while still encrypted is encrypted a second time at the HSM to produce the key that is encrypted at least twice, and wherein the key request is sent to the HSM based at least in part on the reason code associated to the content request, andmonitor access to the data item via the key request stored on the HSM by providing audit log information associated with the content request to a log monitoring system, wherein the audit log information includes the reason code enumerating a user behavior performed on the data item in the collaborative cloud-based environment.
  • 13. The system of claim 12, wherein the HSM stores the audit log information.
  • 14. The system of claim 13, wherein the HSM signs the audit log information with a secure key.
  • 15. The system of claim 12, wherein the HSM is hosted by the collaborative cloud-based environment.
  • 16. The system of claim 12, wherein the HSM is hosted by a second collaborative cloud-based environment distinct from the collaborative cloud-based environment.
  • 17. The system of claim 12, wherein the HSM is hosted by a managed services provider.
  • 18. The system of claim 12, wherein the HSM provides access to the collaborative cloud-based environment.
  • 19. The system of claim 12, wherein the unencrypted key is encrypted with a local key encryption key by a key service engine and the encrypted key is encrypted with a remote encryption key by the HSM.
  • 20. The system of claim 12, wherein another content request comprises an access request for the data item, wherein the access request comprises: determining, at the collaborative cloud-based environment, that the data item corresponding to the content request is associated with the remote key management functionality,retrieving, at the collaborative cloud-based environment, at least the key that is encrypted at least twice,initiating a secure key request with the HSM to decrypt the key that is encrypted at least twice,receiving, at the collaborative cloud-based environment, the encrypted key that was encrypted the first time from the HSM,decrypting the encrypted key using a local key encryption key used to encrypt the unencrypted key the first time, anddecrypting the data item using the unencrypted key.
  • 21. The system of claim 12, wherein the two or more users collaborating on the data item from the shared workspace each have their own access rights to data items accessed within the shared workspace.
  • 22. A computer program product embodied in a non-transitory computer readable medium, the computer readable medium having stored thereon a sequence of instructions which, when executed by a processor causes the processor to execute a process, the process comprising: maintaining a collaborative cloud-based environment that hosts a shared workspace for two or more users to collaborate on a data item, wherein access to the data item is controlled via a client-configurable rule that determines whether to reject the access by determining whether to encrypt or decrypt an encrypted key of the data item based at least in part on a reason code determined from a request to access the data item if access inconsistencies are detected;receiving a content request for the data item from a user of the two or more users associated with the shared workspace, wherein the content request is associated with the reason code for accessing the data item by the user;determining that the data item corresponding to the content request is associated with remote key management functionality;initiating a key request to a hardware security module (HSM), the key request corresponding to a key that is at least encrypted twice, wherein an unencrypted key selected to encrypt the data item is encrypted a first time at the collaborative cloud-based environment to produce an encrypted key and the encrypted key while still encrypted is encrypted a second time at the HSM to produce the key that is encrypted at least twice, and wherein the key request is sent to the HSM based at least in part on the reason code associated to the content request; andmonitoring access to the data item via the key request stored on the HSM by providing audit log information associated with the content request to a log monitoring system, wherein the audit log information includes the reason code enumerating a user behavior performed on the data item in the collaborative cloud-based environment.
  • 23. The computer program product of claim 22, wherein the HSM stores the audit log information.
  • 24. The computer program product of claim 23, wherein the HSM signs the audit log information with a secure key.
  • 25. The computer program product of claim 22, wherein the HSM is hosted by the collaborative cloud-based environment.
  • 26. The computer program product of claim 22, wherein the HSM is hosted by a second collaborative cloud-based environment distinct from the collaborative cloud-based environment.
  • 27. The computer program product of claim 22, wherein the HSM provides access to the collaborative cloud-based environment.
  • 28. The computer program product of claim 22, wherein the content request comprises an upload request and wherein the key request includes a request to encrypt an encrypted encryption key.
  • 29. The computer program product of claim 22, wherein another content request comprises an access request for the data item, wherein the access request comprises: determining, at the collaborative cloud-based environment, that the data item corresponding to the content request is associated with the remote key management functionality,retrieving, at the collaborative cloud-based environment, at least the key that is encrypted at least twice,initiating a secure key request with the HSM to decrypt the key that is encrypted at least twice,receiving, at the collaborative cloud-based environment, the encrypted key that was encrypted the first time from the HSM,decrypting the encrypted key using a local key encryption key used to encrypt the unencrypted key the first time, anddecrypting the data item using the unencrypted key.
  • 30. The computer program product of claim 22, wherein the two or more users collaborating on the data item from the shared workspace each have their own access rights to data items accessed within the shared workspace.
CROSS-REFERENCE TO RELATED APPLICATIONS

The present application is a continuation in part of U.S. patent application Ser. No. 14/472,540, filed on Aug. 29, 2014, titled “ENHANCED REMOTE KEY MANAGEMENT FOR AN ENTERPRISE IN A CLOUD-BASED ENVIRONMENT”. The present application is also related to U.S. patent application Ser. No. 14/056,899, filed on Oct. 17, 2013, titled “REMOTE KEY MANAGEMENT IN A CLOUD-BASED ENVIRONMENT”, which claims priority to and benefit from U.S. Provisional Patent Application Ser. No. 61/715,208, filed on Oct. 17, 2012, titled “ADAPTIVE ARCHITECTURES FOR ENCRYPTION KEY MANAGEMENT IN A CLOUD-BASED ENVIRONMENT”, the content of which is hereby incorporated by reference in their entirety.

US Referenced Citations (563)
Number Name Date Kind
5787175 Carter Jul 1998 A
5799320 Klug Aug 1998 A
5848415 Guck Dec 1998 A
5864870 Guck Jan 1999 A
5999908 Abelow Dec 1999 A
6016467 Newsted et al. Jan 2000 A
6034621 Kaufman Mar 2000 A
6055543 Christensen et al. Apr 2000 A
6073161 DeBoskey et al. Jun 2000 A
6098078 Gehani et al. Aug 2000 A
6233600 Salas et al. May 2001 B1
6260040 Kauffman et al. Jul 2001 B1
6289345 Yasue Sep 2001 B1
6292803 Richardson et al. Sep 2001 B1
6336124 Alam et al. Jan 2002 B1
6342906 Kumar et al. Jan 2002 B1
6345386 Delo et al. Feb 2002 B1
6370543 Hoffert et al. Apr 2002 B2
6374260 Hoffert et al. Apr 2002 B1
6385606 Inohara et al. May 2002 B2
6396593 Laverty May 2002 B1
6515681 Knight Feb 2003 B1
6539381 Prasad et al. Mar 2003 B1
6549626 Al-Salqan Apr 2003 B1
6584466 Serbinis et al. Jun 2003 B1
6636872 Heath et al. Oct 2003 B1
6654737 Nunez Nov 2003 B1
6662186 Esquibel et al. Dec 2003 B1
6687878 Eintracht et al. Feb 2004 B1
6714968 Prust Mar 2004 B1
6735623 Prust May 2004 B1
6742181 Koike et al. May 2004 B1
6760721 Chasen et al. Jul 2004 B1
6947162 Rosenberg et al. Sep 2005 B2
6952724 Prust Oct 2005 B2
6996768 Elo et al. Feb 2006 B1
7010752 Ly Mar 2006 B2
7020697 Goodman et al. Mar 2006 B1
7039806 Friedman et al. May 2006 B1
7069393 Miyata et al. Jun 2006 B2
7130831 Howard et al. Oct 2006 B2
7133834 Abelow Nov 2006 B1
7149787 Mutalik et al. Dec 2006 B1
7152182 Ji et al. Dec 2006 B2
7155483 Friend et al. Dec 2006 B1
7165107 Pouyoul et al. Jan 2007 B2
7222078 Abelow May 2007 B2
7275244 Bell et al. Sep 2007 B1
7296025 Kung et al. Nov 2007 B2
7346778 Guiter et al. Mar 2008 B1
7353252 Yang et al. Apr 2008 B1
7370269 Prabhu et al. May 2008 B1
7386535 Kalucha et al. Jun 2008 B1
7401117 Dan et al. Jul 2008 B2
7543000 Castro et al. Jun 2009 B2
7581221 Lai et al. Aug 2009 B2
7620565 Abelow Nov 2009 B2
7647559 Yozell-Epstein et al. Jan 2010 B2
7650367 Arruza Jan 2010 B2
7661088 Burke Feb 2010 B2
7665093 Maybee et al. Feb 2010 B2
7676542 Moser et al. Mar 2010 B2
7698363 Dan et al. Apr 2010 B2
7734600 Wise et al. Jun 2010 B1
7756843 Palmer Jul 2010 B1
7774412 Schnepel Aug 2010 B1
7814426 Huesken et al. Oct 2010 B2
7886287 Davda Feb 2011 B1
7890964 Vogler-Ivashchanka et al. Feb 2011 B2
7937663 Parker et al. May 2011 B2
7958453 Taing Jun 2011 B1
7979296 Kruse et al. Jul 2011 B2
7996374 Jones et al. Aug 2011 B1
8027976 Ding et al. Sep 2011 B1
RE42904 Stephens, Jr. Nov 2011 E
8065739 Bruening et al. Nov 2011 B1
8090361 Hagan Jan 2012 B2
8103662 Eagan et al. Jan 2012 B2
8117261 Briere et al. Feb 2012 B2
8140513 Ghods et al. Mar 2012 B2
8151183 Chen et al. Apr 2012 B2
8185830 Saha et al. May 2012 B2
8214747 Yankovich et al. Jul 2012 B1
8230348 Peters et al. Jul 2012 B2
8326814 Ghods et al. Dec 2012 B2
8347276 Schadow Jan 2013 B2
8358701 Chou et al. Jan 2013 B2
8370803 Holler et al. Feb 2013 B1
8429540 Yankovich et al. Apr 2013 B1
8464161 Giles et al. Jun 2013 B2
8515902 Savage Aug 2013 B2
8527549 Cidon Sep 2013 B2
8549066 Donahue et al. Oct 2013 B1
8549511 Seki et al. Oct 2013 B2
8583619 Ghods et al. Nov 2013 B2
8607306 Bridge et al. Dec 2013 B1
8719445 Ko May 2014 B2
8745267 Luecke et al. Jun 2014 B2
8849955 Prahlad et al. Sep 2014 B2
8868574 Kiang et al. Oct 2014 B2
8892679 Destagnol et al. Nov 2014 B1
8914900 Smith et al. Dec 2014 B2
8990151 Savage Mar 2015 B2
8990307 Barreto et al. Mar 2015 B2
9015248 Barreto et al. Apr 2015 B2
9015601 Trombley-Shapiro et al. Apr 2015 B2
9019123 Boulanger et al. Apr 2015 B2
9021099 Ko Apr 2015 B2
9027108 Tan et al. May 2015 B2
9054919 Kiang et al. Jun 2015 B2
9063912 Seibert, Jr. et al. Jun 2015 B2
10122713 Hubert Nov 2018 B2
20010027492 Gupta Oct 2001 A1
20020029218 Bentley et al. Mar 2002 A1
20020091738 Rohrabaugh et al. Jul 2002 A1
20020099772 Deshpande et al. Jul 2002 A1
20020133509 Johnson et al. Sep 2002 A1
20020147770 Tang Oct 2002 A1
20020194177 Sherman et al. Dec 2002 A1
20030041095 Konda et al. Feb 2003 A1
20030084306 Abburi et al. May 2003 A1
20030093404 Bader et al. May 2003 A1
20030108052 Inoue et al. Jun 2003 A1
20030110264 Whidby et al. Jun 2003 A1
20030115326 Verma et al. Jun 2003 A1
20030135536 Lyons Jul 2003 A1
20030135565 Estrada Jul 2003 A1
20030154306 Perry Aug 2003 A1
20030204490 Kasriel Oct 2003 A1
20030217171 Von Stuermer et al. Nov 2003 A1
20040021686 Barberis Feb 2004 A1
20040088647 Miller et al. May 2004 A1
20040103147 Flesher et al. May 2004 A1
20040111415 Scardino et al. Jun 2004 A1
20040117438 Considine et al. Jun 2004 A1
20040122949 Zmudzinski et al. Jun 2004 A1
20040128359 Horvitz et al. Jul 2004 A1
20040177138 Salle et al. Sep 2004 A1
20040181579 Huck et al. Sep 2004 A1
20040196307 Zak et al. Oct 2004 A1
20040201604 Kraenzel et al. Oct 2004 A1
20040230624 Frolund et al. Nov 2004 A1
20040246532 Inada Dec 2004 A1
20040267836 Armangau et al. Dec 2004 A1
20050005276 Morgan Jan 2005 A1
20050010860 Weiss et al. Jan 2005 A1
20050022229 Gabriel et al. Jan 2005 A1
20050028006 Leser Feb 2005 A1
20050050228 Perham et al. Mar 2005 A1
20050063083 Dart et al. Mar 2005 A1
20050097225 Glatt et al. May 2005 A1
20050102328 Ring et al. May 2005 A1
20050108406 Lee et al. May 2005 A1
20050114205 Nelson et al. May 2005 A1
20050114305 Haynes et al. May 2005 A1
20050114378 Ellen et al. May 2005 A1
20050138118 Banatwaka et al. Jun 2005 A1
20050182966 Pham et al. Aug 2005 A1
20050198299 Beck et al. Sep 2005 A1
20050198452 Watanabe Sep 2005 A1
20050234864 Shapiro Oct 2005 A1
20050234943 Clarke Oct 2005 A1
20050261933 Magnuson Nov 2005 A1
20060005163 Huesken et al. Jan 2006 A1
20060026502 Dutta Feb 2006 A1
20060026535 Hotelling et al. Feb 2006 A1
20060036568 Moore et al. Feb 2006 A1
20060041603 Paterson et al. Feb 2006 A1
20060047804 Fredricksen et al. Mar 2006 A1
20060053088 Ali et al. Mar 2006 A1
20060053380 Spataro et al. Mar 2006 A1
20060066902 Matsui et al. Mar 2006 A1
20060070083 Brunswig et al. Mar 2006 A1
20060075071 Gillette Apr 2006 A1
20060117247 Fite et al. Jun 2006 A1
20060123062 Bobbitt et al. Jun 2006 A1
20060133340 Rybak et al. Jun 2006 A1
20060149416 Mohapatra Jul 2006 A1
20060168550 Muller et al. Jul 2006 A1
20060174051 Lordi et al. Aug 2006 A1
20060174054 Matsuki Aug 2006 A1
20060179070 George et al. Aug 2006 A1
20060242204 Karas et al. Oct 2006 A1
20060259524 Horton Nov 2006 A1
20060265719 Astl et al. Nov 2006 A1
20060271510 Harward et al. Nov 2006 A1
20070016680 Burd et al. Jan 2007 A1
20070038934 Fellman Feb 2007 A1
20070079242 Jolley et al. Apr 2007 A1
20070100830 Beedubail et al. May 2007 A1
20070115845 Hochwarth et al. May 2007 A1
20070118598 Bedi et al. May 2007 A1
20070124460 McMullen et al. May 2007 A1
20070124737 Wensley et al. May 2007 A1
20070124781 Casey et al. May 2007 A1
20070126635 Houri Jun 2007 A1
20070130143 Zhang et al. Jun 2007 A1
20070130163 Perez et al. Jun 2007 A1
20070198609 Black et al. Aug 2007 A1
20070208878 Barnes-Leon et al. Sep 2007 A1
20070214180 Crawford Sep 2007 A1
20070220016 Estrada et al. Sep 2007 A1
20070220590 Rasmussen et al. Sep 2007 A1
20070240057 Setterfield et al. Oct 2007 A1
20070250762 Mansfield Oct 2007 A1
20070256065 Heishi et al. Nov 2007 A1
20070266304 Fletcher et al. Nov 2007 A1
20070282848 Kiilerich et al. Dec 2007 A1
20070283411 Paramasivam et al. Dec 2007 A1
20070283443 McPherson et al. Dec 2007 A1
20070288290 Motoyama et al. Dec 2007 A1
20080005135 Muthukrishnan et al. Jan 2008 A1
20080005195 Li Jan 2008 A1
20080016146 Gan et al. Jan 2008 A1
20080021959 Naghl et al. Jan 2008 A1
20080028323 Rosen et al. Jan 2008 A1
20080040173 Aleong et al. Feb 2008 A1
20080040503 Kleks et al. Feb 2008 A1
20080046828 Bibliowicz et al. Feb 2008 A1
20080049942 Sprunk et al. Feb 2008 A1
20080059656 Saliba et al. Mar 2008 A1
20080063210 Goodman et al. Mar 2008 A1
20080065881 Dawson et al. Mar 2008 A1
20080077631 Petri Mar 2008 A1
20080091763 Devonshire et al. Apr 2008 A1
20080091790 Beck Apr 2008 A1
20080104277 Tian May 2008 A1
20080114720 Smith et al. May 2008 A1
20080133674 Knauerhase et al. Jun 2008 A1
20080140732 Wilson et al. Jun 2008 A1
20080147790 Malaney et al. Jun 2008 A1
20080151817 Fitchett et al. Jun 2008 A1
20080154873 Redlich et al. Jun 2008 A1
20080182628 Lee et al. Jul 2008 A1
20080183467 Yuan et al. Jul 2008 A1
20080184130 Tien et al. Jul 2008 A1
20080194239 Hagan Aug 2008 A1
20080215883 Fok et al. Sep 2008 A1
20080222654 Xu et al. Sep 2008 A1
20080243855 Prahlad et al. Oct 2008 A1
20080250333 Reeves et al. Oct 2008 A1
20080250348 Alimpich et al. Oct 2008 A1
20080263099 Bradly-Kalnay et al. Oct 2008 A1
20080271095 Shafton Oct 2008 A1
20080276158 Lim et al. Nov 2008 A1
20080279533 Buttars Nov 2008 A1
20080294899 Gazzetta et al. Nov 2008 A1
20090015864 Hasegawa Jan 2009 A1
20090019093 Brodersen et al. Jan 2009 A1
20090019426 Baeumer et al. Jan 2009 A1
20090030710 Levine Jan 2009 A1
20090044128 Baumgarten et al. Feb 2009 A1
20090049131 Lyle et al. Feb 2009 A1
20090119322 Mills et al. May 2009 A1
20090125469 McDonald et al. May 2009 A1
20090132651 Roger et al. May 2009 A1
20090138808 Moromisato et al. May 2009 A1
20090150417 Ghods et al. Jun 2009 A1
20090150627 Benhase et al. Jun 2009 A1
20090158142 Arthursson et al. Jun 2009 A1
20090164438 Delacruz Jun 2009 A1
20090171983 Samji et al. Jul 2009 A1
20090193107 Srinivasan et al. Jul 2009 A1
20090193345 Wensley et al. Jul 2009 A1
20090198772 Kim et al. Aug 2009 A1
20090210459 Nair et al. Aug 2009 A1
20090214115 Kimura et al. Aug 2009 A1
20090235167 Boyer et al. Sep 2009 A1
20090235181 Saliba et al. Sep 2009 A1
20090235189 Aybes et al. Sep 2009 A1
20090249224 Davis et al. Oct 2009 A1
20090254589 Nair et al. Oct 2009 A1
20090260060 Smith et al. Oct 2009 A1
20090265430 Bechtel et al. Oct 2009 A1
20090271708 Peters et al. Oct 2009 A1
20090276771 Nickolov et al. Nov 2009 A1
20090282212 Peterson Nov 2009 A1
20090300356 Crandell Dec 2009 A1
20090300527 Malcolm et al. Dec 2009 A1
20090327358 Lukiyanov et al. Dec 2009 A1
20090327961 De Vorchik et al. Dec 2009 A1
20100011292 Marinkovich et al. Jan 2010 A1
20100011447 Jothimani Jan 2010 A1
20100017262 Iyer et al. Jan 2010 A1
20100023776 Fedronic et al. Jan 2010 A1
20100036929 Scherpa et al. Feb 2010 A1
20100042720 Stienhans et al. Feb 2010 A1
20100057560 Skudlark et al. Mar 2010 A1
20100057785 Khosravy et al. Mar 2010 A1
20100070769 Shima Mar 2010 A1
20100076946 Barker et al. Mar 2010 A1
20100082634 Leban Apr 2010 A1
20100083136 Komine et al. Apr 2010 A1
20100088150 Mazhar et al. Apr 2010 A1
20100092126 Kaliszek et al. Apr 2010 A1
20100093310 Gbadegesin et al. Apr 2010 A1
20100107225 Spencer et al. Apr 2010 A1
20100131868 Chawla et al. May 2010 A1
20100151431 Miller Jun 2010 A1
20100153835 Xiong et al. Jun 2010 A1
20100162365 Del Real Jun 2010 A1
20100162374 Nair Jun 2010 A1
20100179940 Gilder et al. Jul 2010 A1
20100185463 Noland et al. Jul 2010 A1
20100185932 Coffman et al. Jul 2010 A1
20100191689 Cortes et al. Jul 2010 A1
20100198783 Wang et al. Aug 2010 A1
20100198871 Stiegler et al. Aug 2010 A1
20100198944 Ho et al. Aug 2010 A1
20100205537 Khighton et al. Aug 2010 A1
20100218233 Henderson et al. Aug 2010 A1
20100218237 Ferris et al. Aug 2010 A1
20100223378 Wei Sep 2010 A1
20100229085 Nelson et al. Sep 2010 A1
20100235526 Carter et al. Sep 2010 A1
20100235539 Carter et al. Sep 2010 A1
20100241611 Zuber Sep 2010 A1
20100241972 Spataro et al. Sep 2010 A1
20100250120 Waupotitsch et al. Sep 2010 A1
20100251340 Martin et al. Sep 2010 A1
20100257457 De Goes Oct 2010 A1
20100262582 Garcia-Ascanio et al. Oct 2010 A1
20100267588 Nelson et al. Oct 2010 A1
20100274765 Murphy et al. Oct 2010 A1
20100274772 Samuels Oct 2010 A1
20100281118 Donahue et al. Nov 2010 A1
20100290623 Banks et al. Nov 2010 A1
20100306379 Ferris Dec 2010 A1
20100318893 Matthews et al. Dec 2010 A1
20100322252 Suganthi et al. Dec 2010 A1
20100325155 Skinner et al. Dec 2010 A1
20100325527 Estrada et al. Dec 2010 A1
20100325559 Westerinen et al. Dec 2010 A1
20100325655 Perez Dec 2010 A1
20100332401 Prahlad et al. Dec 2010 A1
20100332962 Hammer et al. Dec 2010 A1
20100333116 Prahlad et al. Dec 2010 A1
20110001763 Murakami Jan 2011 A1
20110016409 Grosz et al. Jan 2011 A1
20110022559 Anderson et al. Jan 2011 A1
20110022812 van der Linden et al. Jan 2011 A1
20110029883 Lussier et al. Feb 2011 A1
20110040812 Phillips Feb 2011 A1
20110041083 Gabai et al. Feb 2011 A1
20110047413 McGill et al. Feb 2011 A1
20110047484 Mount et al. Feb 2011 A1
20110052155 Desmarais et al. Mar 2011 A1
20110054968 Galaviz Mar 2011 A1
20110055299 Phillips Mar 2011 A1
20110055721 Jain et al. Mar 2011 A1
20110061045 Phillips Mar 2011 A1
20110061046 Phillips Mar 2011 A1
20110065082 Gal et al. Mar 2011 A1
20110066951 Ward-Karet et al. Mar 2011 A1
20110083167 Carpenter et al. Apr 2011 A1
20110093567 Jeon et al. Apr 2011 A1
20110099006 Sundararaman et al. Apr 2011 A1
20110107205 Chow et al. May 2011 A1
20110113320 Neff et al. May 2011 A1
20110119313 Sung et al. May 2011 A1
20110119732 Dunn May 2011 A1
20110137991 Russell Jun 2011 A1
20110142410 Ishii Jun 2011 A1
20110145744 Haynes et al. Jun 2011 A1
20110161289 Pei et al. Jun 2011 A1
20110167125 Achlioptas Jul 2011 A1
20110167353 Grosz et al. Jul 2011 A1
20110167435 Fang Jul 2011 A1
20110185292 Chawla et al. Jul 2011 A1
20110202424 Chun et al. Aug 2011 A1
20110202599 Yuan et al. Aug 2011 A1
20110208958 Stuedi et al. Aug 2011 A1
20110209064 Jorgensen et al. Aug 2011 A1
20110213765 Cui et al. Sep 2011 A1
20110219419 Reisman Sep 2011 A1
20110225417 Maharajh et al. Sep 2011 A1
20110238458 Purcell et al. Sep 2011 A1
20110238621 Agrawai Sep 2011 A1
20110238759 Spataro et al. Sep 2011 A1
20110239135 Spataro et al. Sep 2011 A1
20110246294 Robb et al. Oct 2011 A1
20110246950 Luna et al. Oct 2011 A1
20110252071 Cidon Oct 2011 A1
20110252320 Arrasvuori et al. Oct 2011 A1
20110252339 Lemonik et al. Oct 2011 A1
20110258461 Bates Oct 2011 A1
20110258561 Ladouceur et al. Oct 2011 A1
20110282710 Akkiraju et al. Nov 2011 A1
20110289433 Whalin et al. Nov 2011 A1
20110296022 Ferris et al. Dec 2011 A1
20110313803 Friend et al. Dec 2011 A1
20110320197 Conejero et al. Dec 2011 A1
20120030459 Aldridge Feb 2012 A1
20120036370 Lim et al. Feb 2012 A1
20120064879 Panel Mar 2012 A1
20120072436 Pierre et al. Mar 2012 A1
20120079095 Evans et al. Mar 2012 A1
20120089659 Halevi et al. Apr 2012 A1
20120110005 Kuo et al. May 2012 A1
20120110436 Adler, III et al. May 2012 A1
20120110443 Lemonik et al. May 2012 A1
20120117626 Yates et al. May 2012 A1
20120124306 Abercrombie et al. May 2012 A1
20120124547 Halbedel May 2012 A1
20120130900 Tang et al. May 2012 A1
20120134491 Liu May 2012 A1
20120136936 Quintuna May 2012 A1
20120144283 Hill et al. Jun 2012 A1
20120150888 Hyatt et al. Jun 2012 A1
20120151551 Readshaw et al. Jun 2012 A1
20120158908 Luna et al. Jun 2012 A1
20120159178 Lin et al. Jun 2012 A1
20120159310 Chang et al. Jun 2012 A1
20120173625 Berger Jul 2012 A1
20120179909 Sagi et al. Jul 2012 A1
20120179981 Whalin et al. Jul 2012 A1
20120185355 Kilroy Jul 2012 A1
20120185913 Martinez et al. Jul 2012 A1
20120192055 Antebi et al. Jul 2012 A1
20120192086 Ghods et al. Jul 2012 A1
20120203908 Beaty et al. Aug 2012 A1
20120204032 Wilkins et al. Aug 2012 A1
20120214444 McBride et al. Aug 2012 A1
20120218885 Abel et al. Aug 2012 A1
20120221789 Felter Aug 2012 A1
20120226767 Luna et al. Sep 2012 A1
20120233155 Gallmeier et al. Sep 2012 A1
20120233205 McDermott Sep 2012 A1
20120233543 Vagell et al. Sep 2012 A1
20120240061 Hillenius et al. Sep 2012 A1
20120257249 Natarajan Oct 2012 A1
20120263166 Cho et al. Oct 2012 A1
20120266203 Elhadad et al. Oct 2012 A1
20120284638 Cutler et al. Nov 2012 A1
20120284664 Zhao Nov 2012 A1
20120291011 Quine Nov 2012 A1
20120296790 Robb Nov 2012 A1
20120309540 Holme et al. Dec 2012 A1
20120311157 Erickson et al. Dec 2012 A1
20120311696 Datsenko Dec 2012 A1
20120317239 Mulder et al. Dec 2012 A1
20120317487 Lieb et al. Dec 2012 A1
20120328259 Seibert, Jr. et al. Dec 2012 A1
20120331177 Jensen Dec 2012 A1
20120331441 Adamson Dec 2012 A1
20130007245 Malik et al. Jan 2013 A1
20130007450 Janyavula et al. Jan 2013 A1
20130007471 Grab et al. Jan 2013 A1
20130007894 Dang et al. Jan 2013 A1
20130013560 Goldberg et al. Jan 2013 A1
20130014023 Lee et al. Jan 2013 A1
20130031147 Ghods et al. Jan 2013 A1
20130042106 Persaud et al. Feb 2013 A1
20130055127 Saito et al. Feb 2013 A1
20130067232 Cheung et al. Mar 2013 A1
20130073403 Tuchman et al. Mar 2013 A1
20130080919 Kiang et al. Mar 2013 A1
20130110854 Lockhart et al. May 2013 A1
20130111326 Lockhart et al. May 2013 A1
20130111336 Dorman et al. May 2013 A1
20130117337 Dunham May 2013 A1
20130117376 Filman et al. May 2013 A1
20130124371 Mehta May 2013 A1
20130124638 Barreto et al. May 2013 A1
20130138608 Smith May 2013 A1
20130138615 Gupta et al. May 2013 A1
20130159411 Bowen Jun 2013 A1
20130163289 Kim et al. Jun 2013 A1
20130167253 Seleznev et al. Jun 2013 A1
20130179799 Savage Jun 2013 A1
20130179676 Hamid Jul 2013 A1
20130185347 Romano Jul 2013 A1
20130185558 Seibert et al. Jul 2013 A1
20130191233 Atkinson et al. Jul 2013 A1
20130191339 Haden et al. Jul 2013 A1
20130198600 Lockhart et al. Aug 2013 A1
20130212486 Joshi et al. Aug 2013 A1
20130218978 Weinstein et al. Aug 2013 A1
20130227007 Savage et al. Aug 2013 A1
20130238969 Smith et al. Sep 2013 A1
20130239049 Perrodin et al. Sep 2013 A1
20130246932 Zaveri et al. Sep 2013 A1
20130251146 Roelse Sep 2013 A1
20130262210 Sabage et al. Oct 2013 A1
20130262862 Hartley Oct 2013 A1
20130266138 Mantri et al. Oct 2013 A1
20130268480 Dorman Oct 2013 A1
20130268491 Chung et al. Oct 2013 A1
20130275398 Dorman et al. Oct 2013 A1
20130275429 York et al. Oct 2013 A1
20130275509 Micucci et al. Oct 2013 A1
20130282830 Besen et al. Oct 2013 A1
20130297680 Smith et al. Nov 2013 A1
20130304694 Barreto et al. Nov 2013 A1
20130305039 Gauda Nov 2013 A1
20130311894 Rexer et al. Nov 2013 A1
20130318125 Smith et al. Nov 2013 A1
20130318586 Smith et al. Nov 2013 A1
20130326344 Masselle et al. Dec 2013 A1
20140012814 Bercovici et al. Jan 2014 A1
20140012836 Bercovici Jan 2014 A1
20140013104 Vinnik et al. Jan 2014 A1
20140013112 Cidon et al. Jan 2014 A1
20140019497 Cidon et al. Jan 2014 A1
20140019498 Cidon et al. Jan 2014 A1
20140026181 Kiang et al. Jan 2014 A1
20140026182 Pearl et al. Jan 2014 A1
20140032489 Hebbar et al. Jan 2014 A1
20140032616 Nack Jan 2014 A1
20140033277 Xiao et al. Jan 2014 A1
20140033291 Liu Jan 2014 A1
20140033324 Kiang et al. Jan 2014 A1
20140052939 Tseng et al. Feb 2014 A1
20140059002 Lockhart et al. Feb 2014 A1
20140068254 Scharf et al. Mar 2014 A1
20140068588 Tan et al. Mar 2014 A1
20140068589 Barak Mar 2014 A1
20140068632 Tan et al. Mar 2014 A1
20140068779 Tan et al. Mar 2014 A1
20140075198 Pierce et al. Mar 2014 A1
20140082071 Rexer Mar 2014 A1
20140082091 Rexer Mar 2014 A1
20140082093 Savage Mar 2014 A1
20140082503 Tan et al. Mar 2014 A1
20140101094 Savage et al. Apr 2014 A1
20140101251 Savage et al. Apr 2014 A1
20140101310 Savage et al. Apr 2014 A1
20140150023 Gudorf et al. May 2014 A1
20140156373 Roberts et al. Jun 2014 A1
20140164776 Hook et al. Jun 2014 A1
20140172595 Beddow et al. Jun 2014 A1
20140172799 Dorman Jun 2014 A1
20140188798 Mackenzie et al. Jul 2014 A1
20140195485 Dorman Jul 2014 A1
20140195807 Bar-El et al. Jul 2014 A1
20140201138 Dorman et al. Jul 2014 A1
20140201145 Dorman Jul 2014 A1
20140229729 Roth et al. Aug 2014 A1
20140258972 Savage et al. Sep 2014 A1
20140259190 Kiang et al. Sep 2014 A1
20140270178 Kiang Sep 2014 A1
20140304167 Atkinson et al. Oct 2014 A1
20140317176 Luecke et al. Oct 2014 A1
20140337291 Dorman et al. Nov 2014 A1
20140337491 Barreto et al. Nov 2014 A1
20140372376 Smith et al. Dec 2014 A1
20140379586 Sawyer Dec 2014 A1
20140379648 Chiu Dec 2014 A1
20140379649 Lee et al. Dec 2014 A1
20140380054 Roth Dec 2014 A1
20150039556 MacKenzie et al. Feb 2015 A1
20150081624 Masse et al. Mar 2015 A1
20150081773 Ansel et al. Mar 2015 A1
20150082041 Cuevas Mar 2015 A1
20150082148 Lai et al. Mar 2015 A1
20150082195 Berger et al. Mar 2015 A1
20150082196 Berger et al. Mar 2015 A1
20150082197 Pearl et al. Mar 2015 A1
20150082198 Destagnol et al. Mar 2015 A1
20150112927 Lee et al. Apr 2015 A1
20150134953 Seaborn May 2015 A1
20160065364 Amiri Mar 2016 A1
20160261592 Hubert Sep 2016 A1
Foreign Referenced Citations (38)
Number Date Country
2724521 Nov 2009 CA
101997924 Mar 2011 CN
102264063 Nov 2011 CN
0348614 Jan 1990 EP
0921661 Jun 1999 EP
1349088 Oct 2003 EP
1528746 May 2005 EP
1933242 Jun 2008 EP
2372574 Oct 2011 EP
2610776 Jul 2013 EP
2453924 Apr 2009 GB
2471282 Dec 2010 GB
2507191 Apr 2014 GB
09-101937 Apr 1997 JP
11-025059 Jan 1999 JP
2003273912 Sep 2003 JP
2004310272 Nov 2004 JP
09-269925 Oct 2007 JP
2008250944 Oct 2008 JP
20020017444 Mar 2002 KR
20040028036 Apr 2004 KR
20050017674 Feb 2005 KR
20060070306 Jun 2006 KR
20060114871 Nov 2006 KR
20070043353 Apr 2007 KR
20070100477 Oct 2007 KR
20100118836 Nov 2010 KR
20110074096 Jun 2011 KR
20110076831 Jul 2011 KR
WO-0007104 Feb 2000 WO
WO-2002019128 Mar 2002 WO
WO-2004097681 Nov 2004 WO
WO-2006028850 Mar 2006 WO
WO-2007113573 Oct 2007 WO
WO-2013009328 Jan 2013 WO
WO-2013013217 Jan 2013 WO
WO-2013041763 Mar 2013 WO
WO-2013166520 Nov 2013 WO
Non-Patent Literature Citations (122)
Entry
“Agilewords—Features, Powerful Features Yet Simple,” Jun. 1, 2011, http://web.archive.org/web/20110601223756/http://agilewords.com/products/features, 3 pages.
“Agilewords—How to Request Approval,” Youtube, http//www.youtube.com/watch?v=3-Ov3DYNN3Q, Jan. 31, 2011, 2 pages.
“Average Conversion Time for a D60 RAW file?” http://www.dpreview.com, Jul. 22, 2002, 4 pages.
“Conceptboard”, One-Step Solution for Online Collaboration. retrieved from websites http://conceptboard.com and https://www.youtube.com/user/ConceptboardApp?feature=watch, printed on Jun. 13, 2013. 9 pages.
“How-to Geek, How to Sync Specific Folders With Dropbox,” downloaded from the internet http://www.howtogeek.com, Apr. 23, 2013, 5 pages.
“Microsoft Office SharePoint 2007 User Guide,” Feb. 16, 2010, pp. 1-48.
“PaperPort Professional 14,” PC Mag. Com review. published Feb. 2012, Ziff Davis, Inc., 8 pages.
“PaperPort,” Wikipedia article (old revision), published May 19, 2012, Wikipedia Foundation, 2 pages.
“Quickoffice Enhances Android Mobile office Application for Improved Productivity on latest Smartphone and Table Devices,” QuickOffice Press Release, Nov. 21, 2011, QuickOffice Inc., 2 pages.
“QuickOffice,” Wiklpedia Article (old revision), published May 9, 2012. Wikipedia Foundation, 2 pages.
“Revolving sync conflicts; frequently asked questions,” Microsoft Tech Support, Jul. 16, 2012, retrieved from the internet: http://web.archive.org/web, 2 pages.
“Troubleshoot sync problems,” MicrosoftTtech Support: May 2, 2012. retrieved from the internet, http://web. Archive.org/web, 3 pages.
“Understanding Metadata,” National Information Standards Organization. NISO Press. 2004, 20 pages.
Burns, “Developing Secure Mobile Applications for Android,” Oct. 2008, Version 1.0, 1-28 pages.
Cisco, “FTP Load Balancing on ACE in Routed Mode Configuration Example,” DocWiki, Jun. 2011, 7 pages.
Cohen, “Debating the Definition of Cloud Computing Platforms,” retrieved from the internet, http://forbes.com, Feb. 3, 2014, 7 pages.
Comes, “MediaXchange User's Manual,” Version 1.15.15, Feb. 1, 2009, pp. 1-90.
Conner, “Google Apps: The Missing Manual,” published by O'Reilly Media, May 27, 2008, 42 pages.
Conner. “Google Apps: The Missing Manual,” published by O'Reilly Media, May 27, 2008, 24 pages.
Delendik, “Evolving with Web Standards—The Story of PDF .JS,” retrieved from the internet, http://people.mozilla.org, Oct. 12, 2012, 36 pages.
Delendik, “My Pdf.js talk slides from Tulsa TechFest,” retrieved from the internet, http://twitter.com, Oct. 12, 2012, 2 pages.
Duffy, “The Best File-Syncing Services,” pcmag.com, retrieved from the internet: http://www.pcmag.com. Sep. 28, 2012, 7 pages.
Exam Report for EP 13177108.1, Applicant: Box, Inc. dated Feb. 17, 2015, 6 pages.
Exam Report for EP 13185269.1, Applicant: Box, Inc. dated Feb. 13, 2015, 8 pages.
Exam Report for EP13158415.3, Applicant:Box, Inc. dated Jun. 4, 2013, 8 pages.
Exam Report for EP13168784.0, Applicant:Box, Inc. dated Nov. 21, 2013, 7 pages.
Exam Report for EP13177108.1, Applicant:Box, Inc. dated May 26, 2014, 6 pages.
Exam Report for EP13185269.1, Applicant:Box, Inc. dated Jan. 28, 2014, 7 pages.
Exam Report for GB1300188.8, Applicant:Box, Inc. dated May 31, 2013, 8 pages.
Exam Report for GB1306011.6, Applicant:Box, Inc. dated Apr. 18, 2013, 8 pages.
Exam Report for GB1308842.2, Applicant:Box, Inc. dated Mar. 10, 2014, 4 pages.
Exam Report for GB1309209.3 Applicant: Box, Inc. dated Jan. 19, 2015, 6 pages.
Exam Report for GB1309209.3 Applicant: Box, Inc. dated Oct. 7, 2014, 3 pages.
Exam Report for GB1309209.3, Applicant:Box, Inc. dated Oct. 30, 2013, 11 pages.
Exam Report for GB1310666.1, Applicant:Box, Inc. dated Aug. 30, 2013, 10 pages.
Exam Report for GB1311417.8 Applicant: Box, Inc. dated Nov. 7, 2014, 2 pages.
Exam Report for GB1311417.8, Applicant:Box, Inc. dated Dec. 23, 2013, 5 pages.
Exam Report for GB1312095.1 Applicant: Box, Inc. dated Nov. 19, 2014, 5 pages.
Exam Report for GB1312095.1, Applicant:Box, Inc. dated Dec. 12, 2013, 7 pages.
Exam Report for GB1312264.3 Applicant: Box, Inc. dated Jan. 30, 2015, 5 pages.
Exam Report for GB1312264.3, Applicant:Box, Inc. dated Mar. 24, 2014, 7 pages.
Exam Report for GB1312874.9 Applicant: Box, Inc. dated Feb. 10, 2015, 7 pages.
Exam Report for GB1312874.9 Applicant: Box, Inc. dated Sep. 26, 2014, 2 pages.
Exam Report for GB1312874.9, Applicant:Box, Inc. dated Dec. 20, 2013, 11 pages.
Exam Report for GB1313559.5 Applicant: Box, Inc. dated Nov. 4, 2014, 2 pages.
Exam Report for GB1313559.5, Applicant:Box, Inc. dated Aug. 22, 2013, 19 pages.
Exam Report for GB1314771.5, Applicant:Box, Inc. dated Feb. 17, 2014, 7 pages.
Exam Report for GB1315232.7 Applicant: Box, Inc. dated Oct. 9, 2014, 5 pages.
Exam Report for GB1316532.9, Applicant:Box, Inc. dated Oct. 31, 2013, 10 pages.
Exam Report for GB1316533.7, Applicant:Box, Inc. dated Oct. 8, 2013, 9 pages.
Exam Report for GB1316682.2 Applicant: Box, Inc. dated Nov. 19, 2014, 6 pages.
Exam Report for GB1316685.5 Applicant: Box, Inc. dated Feb. 17, 2015, 5 pages.
Exam Report for GB1316971.9, Applicant:Box, Inc. dated Nov. 26, 2013, 10 pages.
Exam Report for GB1317393.5 Applicant: Box, Inc. dated Nov. 7, 2014, 6 pages.
Exam Report for GB1317600.3, Applicant:Box, Inc. dated Nov. 21, 2013, 8 pages.
Exam Report for GB1318373.6, Applicant:Box, Inc. dated Dec. 17, 2013, 4 pages.
Exam Report for GB1318789.3 Applicant: Box, Inc. dated Oct. 30, 2014, 6 pages.
Exam Report for GB1318792.7, Applicant:Box, Inc. dated May 22, 2014, 2 pages.
Exam Report for GB1320902.8, Applicant:Box, Inc. dated Dec. 20, 2013, 6 pages.
Exam Report for GB1410569.6, Applicant:Box, Inc. dated Jul. 11, 2014, 9 pages.
Exam Report for GB1415126.0 Applicant: Box, Inc. dated Oct. 2, 2014, 8 pages.
Exam Report for GB1415314.2 Applicant: Box, Inc. dated Oct. 7, 2014, 6 pages.
Extended Search Report for EP131832800, Applicant: Box, Inc. dated Aug. 25, 2014, 7 pages.
Extended Search Report for EP141509422, Applicant: Box, Inc. dated Aug. 26, 2014, 12 pages.
Gedymin, “Cloud computing with an emphasis on Google App Engine,” Master Final Project. Sep. 2011, 146 pages.
Google Docs, http://web.Archive.org/web/20100413105758/http://en.wikipedia.org/wiki/Google_docs, Apr. 13, 2010, 6 pages.
Internet Forums, http://web.archive.org/web/20100528195550/http://en.wikipedia.org/Internet_forums, Wikipedia, May 30, 2010, pp. 1-20.
John et al., “Always Sync Support Forums—View Topic—Allway sync funny behavior,” Allway Sync Support Forum at http://sync-center.com, Mar. 28, 2011, XP055109680, 2 pages.
Langfield L. et al., “Microsoft SharePoint 2003 Unleashed,” Chapters 11 and 15, Jun. 2004, pp. 403-404, 557-561, 578-581.
Lars, “35 Very Useful Online Tools for Improving your project Management and Team Collaboration,” Apr. 31, 2010, tripwiremagazine.com, pp. 1-32.
Microsoft Windows XP Professional Product Documentation: How Inheritance Affects File and Folder Permissions, Apr. 11, 2014, 2 pages.
Palmer, “Load Balancing FTP Servers,” BlogNav, Oct. 2008, 2 pages.
Parr, “Google Docs Improves Commenting, Adds E-mail Notifications,” Apr. 16, 2011, mashable.com, pp. 1-6.
Partial Search Report for EP131832800, Applicant: Box, Inc. dated May 8, 2014, 5 pages.
Pyle et al., “How to enable Event logging for Offline Files (Client Side Caching) in Windows Vista,” Feb. 18, 2009, retireved from the internet: http://blogs.technet.com, 3 pages.
Rao, “Box Acquires Crocodoc to Add HTML5 Document Converter and Sleek Content Viewing Experience to Cloud Storage Platform,” retrieved from the internet, http://techcrunch.com, May 9, 2013, 8 pages.
Search Report for EP 13189144.2 Applicant: Box, Inc. dated Sep. 1, 2014, 9 pages.
Search Report for EP13187217.8, Applicant: Box, Inc. dated Apr. 15, 2014, 12 pages.
Search Report for EP14151588.2, Applicant: Box, Inc. dated Apr. 15, 2014, 12 pages.
Sommerer, “Presentable Document Format: Improved On-demand PDF to HTML Conversion,” retrieved from the internet, http://research.microsoft.com, Nov. 2004, 8 pages.
Supplementary European Search Report European Application No. EP 08 85 8563 dated Jun. 20, 2011 pp. 1-5.
Tulloch et al., “Windows Vista Resource Kit,” Apr. 8, 2007, Microsoft Press, XP055113067, 6 pages.
U.S. Appl. No. 14/073,502, filed Nov. 6, 2013 (Not attached herewith).
U.S. Appl. No. 14/275,890, filed May 13, 2014 (Not attached herewith).
U.S. Appl. No. 14/474,008, filed Aug. 24, 2014 (Not attached herewith).
U.S. Appl. No. 14/531,035, filed Jul. 3, 2014 (Not attached herewith).
User's Guide for SMART Board Software for Windows, published Dec. 2004, 90 pages.
Walker, “PDF.js project meeting notes,” retrieved from the internet, http://groups.google.com, May 15, 2014,1 page.
Wayback, “Wayback machine,” Wayback, Jun. 1, 2011, 1 page.
Wiki, http://web.archive.org/web/20100213004936/http://en.wikipedia.org/wiki/Wiki, Feb. 13, 2010, pp. 1-16.
Yahoo! Groups, http://web.archive.org/web20090320101529/http://en.wikipedia.org/wiki/Yahoo!_Groups, Wikipedia, Mar. 20, 2009, pp. 1-6.
Zambonini et al., “Automated Measuring of interaction with User Interfaces,” Published as WO2007113573 Oct. 2007, 19 pages.
Non-Final Office Action for U.S. Appl. No. 14/670,312 dated Jun. 25, 2015.
Notice of Allowance dated Dec. 1, 2016 for U.S. Appl. No. 14/056,899.
Non-Final Office Action dated May 19, 2016 for U.S. Appl. No. 14/056,899.
“Tulsa TechFest 2012—Agenda,” retrieved from the website, http://web.archive.org, Oct. 2, 2012, 2 pages.
Final Office Action dated Oct. 13, 2015 for U.S. Appl. No. 14/670,312.
Foreign Office Action dated Apr. 26, 2016 for United Kingdom Appln. No. 1515196.2.
International Search Report and Written Opinion for PCT/US2008/012973 dated Apr. 30, 2009, pp. 1-11.
International Search Report and Written Opinion for PCT/US2011/041308 dated Jul. 2, 2012, pp. 1-16.
International Search Report and Written Opinion for PCT/US2011/047530, Applicant: Box. Inc., dated Mar. 22, 2013, pp. 1-10.
International Search Report and Written Opinion for PCT/US2011/056472 dated Jun. 22, 2012, pp. 1-12.
International Search Report and Written Opinion for PCT/US2011/057938, Applicant Box, Inc., dated Mar. 29, 2013, 10 pages.
International Search Report and Written Opinion for PCT/US2011/060875 dated Oct. 30, 2012, pp. 1-10.
International Search Report and Written Opinion for PCT/US2012/056955, Applicant Box, Inc., dated Mar. 27, 2013, pp. 1-11.
International Search Report and Written Opinion for PCT/US2012/063041, Applicant Box, Inc., dated Mar. 29, 2013, 12 pages.
International Search Report and Written Opinion for PCT/US2012/065617, Applicant Box, Inc., dated Mar. 29, 2013, 9 pages.
International Search Report and Written Opinion for PCT/US2012/067126, Applicant Box, Inc., dated Mar. 29, 2013, 10 pages.
International Search Report and Written Opinion for PCT/US2012/070366, Applicant Box, Inc., dated Apr. 24, 2013, 10 pages.
International Search Report and Written Opinion for PCT/US2013/020267, Applicant Box, Inc., dated May 7, 2013, 10 pages.
International Search Report and Written Opinion for PCT/US2013/029520, Applicant Box, Inc., dated Jun. 26, 2013, 10 pages.
International Search Report and Written Opinion for PCT/US2013/034662, Applicant Box, Inc., dated May 31, 2013, 10 pages.
International Search Report and Written Opinion for PCT/US2013/034765, Applicant Box, Inc., dated Jan. 20, 2014, 15 pages.
International Search Report and Written Opinion for PCT/US2013/035404, Applicant Box, Inc., dated Jun. 26, 2013, 13 pages.
International Search Report and Written Opinion for PCT/US2013/039782, Applicant Box, Inc., dated Aug. 28, 2013, 15 pages.
Partial International Search Report for PCT/US2011/041308 dated Feb. 27, 2012, pp. 1-2.
Patent Court Document of Approved Judgement for GB0602349.3 and GB0623571.7; Mar. 3, 2009, 17 pages.
Search Report for EP141509422, Applicant: Box, Inc. dated May 8, 2014, 7 pages.
Exam Report for GB1311421.0 Applicant: Box, Inc. dated Nov. 7, 2014, 4 pages.
International Search Report and Written Opinion for PCT/US2011/039126 dated Oct. 6, 2011, pp. 1-13.
International Search Report and Written Opinion for PCT/US2013/023889, Applicant Box, Inc., dated Jun. 24, 2013, 13 pages.
Search Report for EP14153783.7, Applicant: Box, Inc. dated Apr. 3, 2014, 7 pages.
Related Publications (1)
Number Date Country
20170338949 A1 Nov 2017 US
Continuation in Parts (1)
Number Date Country
Parent 14472540 Aug 2014 US
Child 15612940 US