Embodiments of the invention are generally related to computer systems and, in particular, to an apparatus, computer readable media and/or method for a procurement system with enhanced supplier catalog collaboration.
Procurement systems generally encompass software systems for electronic purchasing, i.e., the acquisition of goods and/or services. Procurement or purchasing departments of companies may utilize procurement systems, including online or electronic catalogs, to facilitate the purchase of goods, products, and/or services from suppliers. As a result, the procurement or purchasing departments need to constantly collaborate with suppliers to ensure that the procurement catalog contents and definitions are set up correctly. This often results in lower efficiency and higher turnaround time. Delays and errors may require additional time to troubleshoot and reconcile after requisitions or purchase orders have been created. Therefore, there is a need for a procurement system that provides enhanced capabilities.
One embodiment of the invention includes a computer-implemented method for supplier update of a procurement system. The method includes providing a customizable procurement entity to a supplier, and receiving a modified procurement entity from the supplier. The modified procurement entity comprises an update made by the supplier to the customizable procurement entity. The method may further include reviewing and approving the modified procurement entity, and publishing the modified procurement entity to the procurement system.
Another embodiment of the invention includes a procurement system. The system includes a transmitter configured to provide a customizable procurement entity to a supplier, and a receiver configured to receive a modified procurement entity from the supplier. The modified procurement entity comprises an update made by the supplier to the customizable procurement entity. The procurement system is configured to allow for review and approval of the modified procurement entity. The system may further include a publisher configured to publish the modified procurement entity to the procurement system.
For proper understanding of the invention, reference should be made to the accompanying drawings, wherein:
In order to ensure that procurement systems are up to date and functioning properly, there are several areas of collaboration required between a purchaser and suppliers. These areas include purchasing agreements which impact the items that are available in a requisitioning business' local catalog of goods or services. Another area of collaboration is information templates that are used to collect additional requisition line information based on the nature of an item or a category that are required by the supplier. For example, when making a request or order for business cards from a printing supplier, the supplier will need the information to be printed (such as, job title, organization, etc.) as part of the placed order. The collected information will flow downstream from a requisition to a purchase order, and will be available to the supplier.
Yet another area of collaboration between purchasers and suppliers is with respect to supplier content map sets. These map sets are used in blanket purchase agreement upload processes and punchouts to external supplier sites. When uploading agreements using, for example, an excel spreadsheet provided by the supplier, external supplier values can be mapped to the customer's internal values if defined in the map set. Similarly, when items are returned from external supplier sites to a self service procurement system, the map sets can also contain the definitions to translate external values into internal values recognized by the procurement system.
Certain procurements systems may allow suppliers to edit purchase agreements and edit item information, such as price and description, etc. Upon submission of these changes, the buyer assigned to the agreement may review and disposition the changes. An administrator from the procurement department of the buyer will need to communicate with each of the suppliers who require information templates and/or map sets, and then create and edit the corresponding information template or map set. This can result in multiple iterations before an update can be completed.
Therefore, embodiments of the present invention provide a system for enhanced collaboration between procurement departments and their suppliers. According to one embodiment, the system provides suppliers with the ability to create and maintain their own procurement entities, such as information templates and supplier content map sets. Any time a modification is required, the supplier will be able to proactively update the procurement entity, instead of being required to contact the buyer's purchasing department and wait for an administrator to perform or approve the updates. In one embodiment, a mechanism is provided for customers or buyers to review and approve the changes prior to publishing the change to the procurement system. Certain embodiments also provide a mechanism for customers or buyers to enable/restrict the suppliers who can make changes or edits to procurement entity, and a mechanism to restrict which contents of the procurement entity can be edited by suppliers.
As a result of some embodiments, the shift in responsibility to supplier driven procurement entity maintenance will reduce turnaround time and reconciliation efforts that would otherwise be needed if the buyer's procurement department solely owned the responsibility for maintaining these procurement objects (i.e., information templates and map sets). Additionally, the maintenance process for procurement entities will be more streamlined and will result in fewer errors due to miscommunications. Thus, embodiments of the present invention may enhance customer collaboration with suppliers and will result in an easier to maintain procurement system.
Computer readable media may be any available media that can be accessed by processor 22 and includes both volatile and nonvolatile media, removable and non-removable media, and communication media. Communication media may include computer readable instructions, data structures, program modules or other data in a modulated data signal such as a carrier wave or other transport mechanism and includes any information delivery media.
Processor 22 is further coupled via bus 12 to a display 24, such as a Liquid Crystal Display (“LCD”), for displaying information to a user, such as configuration information. A keyboard 26 and a cursor control device 28, such as a computer mouse, are further coupled to bus 12 to enable a user to interface with system 10. Processor 22 and memory 14 may also be coupled via bus 12 to a database system 30 and, thus, may be able to access and retrieve information stored in database system 30. Although only a single database is illustrated in
In one embodiment, memory 14 stores software modules that provide functionality when executed by processor 22. The modules may include an operating system 15 that provides operating system functionality for system 10. The memory may also store a procurement system module 16, which provides an enhanced procurement catalog maintenance solution through additional capabilities for collaboration with suppliers, as will be discussed in more detail below. System 10 may also include one or more other functional modules 18 to provide additional functionality.
Database system 30 may include a database server and any type of database, such as a relational or flat file database. Database system 30 may store data related to a procurement object, such as a procurement entity or file, the procurement system module 16, and/or any data associated with system 10 or its associated modules and components.
In certain embodiments, processor 22, procurement system module 16, and other functional modules 18 may be implemented as separate physical and logical units or may be implemented in a single physical and logical unit. Furthermore, in some embodiments, processor 22, procurement system module 16, and other functional modules 18 may be implemented in hardware, or as any suitable combination of hardware and software.
According to some embodiments, the procurement entity or file may be an information template, supplier content map set, punchout catalog, informational catalog, and/or smart forms.
When creating a requisition from the procurement system 10, the user first needs to add requisition lines to the document. There are several ways to add lines. If the buying company hosts their own catalog, they will be responsible for managing this content and requesters will search for these catalog items within the system 10. If the buying company allows suppliers to host their content, embodiments of the invention provide a punchout capability where the requesters are directed to the supplier's website through a link from the system 10. For example, a buying company may have selected a specific vendor as its office supplies vendor. The buying company can set up punchout protocols for requesters to click out to this vendor, find their items and then bring their shopping cart back to the procurement system 10 to complete the requisition.
To enable and/or set up this punchout relationship, the buying company may need to set up a punchout catalog that contains the supplier information, the uniform resource locator (“URL”), the supplier map set to apply, etc. According to certain embodiments, the suppliers can be tasked with maintaining this setup information related to the punchout catalog.
According to certain embodiments, informational catalogs are set up by the buying company to share additional information with the requesters using the procurement system. The informational catalogs can be available to the requesters as they navigate the system, and the requesters are able to drill down on the link to the pre-defined URL to see this information. For example, buying companies may use links associated with informational catalogs to share company purchasing policies, training materials, etc. However, the usage of informational catalog is flexible, and can be set up to link to supplier specific information as well. In one embodiment, suppliers are enabled to maintain their own informational catalogs.
According to one embodiment, smart forms are customized templates created by the buying company for the requesters to add a requisition line. For example, a buying company may set up a “Business Card” smart form that contains information such as the price, the unit of measure, the item description, the agreement, supplier information, etc. that pertains to that item. While these items can also be set up as items in the catalog, smart forms give buying companies more flexibility in customizing the information for the item, as well as to gather additional information from the requester. Information templates can be associated with smart forms, such that when the requester is filling out the form, the information templates are displayed for the requester to provide the information. In some embodiments, suppliers are provided the capability to create, customize and/or modify the smart forms.
In one embodiment, the functionality of the flow diagrams of
Conventionally, a buying company's catalog administrator, such as the purchasing department's manager, would access the manage information templates interface 500 to access the list of information templates across the different business units. The administrator would be able to create new information templates and edit or remove information from existing templates. The administrator would usually be responsible for managing information templates based on requirements from multiple suppliers. As a result, the administrator would be required to constantly communicate with suppliers to determine their current requirements, naming conventions, etc. such that the procurement catalog contents and definitions are setup correctly. Embodiments of the present invention, however, may also provide the suppliers with access to the manage information templates interface 500, as well as permission to search for, create, and/or modify an information template. In one embodiment, suppliers may only have access to information templates associated with that supplier. In other embodiments, a supplier may be limited to modifying or editing, for example, only certain entries of an information template as specified by an administrator of the buyer. According to one example, a supplier may be provided with permission and access to create new information templates.
Once a new record or map set has been created, the user can manage the mapping values. For example, the term “Each” may be stored as “EA” in the buying company's system and “each” in the supplier company's system. Therefore, in order for transactions between the buying and supplier companies to flow, a mapping between “EA” and “each” can be created such that when the supplier company tries to return an item to the procurement system, the system will know to perform the translation from “each” to “EA.”
As a result of certain embodiments, suppliers have the ability to maintain, create, and/or modify their own procurement entities, including information templates and map sets, instead of placing this responsibility solely with the buying company. In one embodiment, the buying company performs setup procedures to indicate which suppliers can maintain their own procurement entities, and what sections of the procurement entity can be maintained or modified by the suppliers. The suppliers will then have access to pages to manage (i.e., create, modify, delete) procurement entities that belong to them. The access to these pages can be outside of the buying company's firewalls. When a procurement entity is managed and saved by the supplier, the buying company may maintain the option to approve of the modifications prior to the procurement entity becoming available in the procurement system.
One having ordinary skill in the art will readily understand that the invention as discussed above may be practiced in a different order, and/or with hardware elements in configurations which are different than those which are disclosed. Therefore, although the invention has been described based upon these preferred embodiments, it would be apparent to those of skill in the art that certain modifications, variations, and alternative constructions would be apparent, while remaining within the spirit and scope of the invention. In order to determine the metes and bounds of the invention, therefore, reference should be made to the appended claims.
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Number | Date | Country | |
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20110078046 A1 | Mar 2011 | US |