The invention relates to financial transactions processing systems and methods, which can be provided, for example, in banks and other financial institutions or environments.
A typical bank branch office, for example, includes a teller counter having one or more teller stations. The teller counter typically separates the branch office into a teller area on one side of the counter, and a customer area on the other side of the counter. In some banks, an additional transparent partition is located above the counter to further separate the teller area from the customer area. Many bank branch offices also include various devices to assist the teller in servicing customers.
For example, U.S. Pat. No. 6,726,096 discloses an automated banking machine for carrying out banking transactions. This automated banking machine can dispense coins and notes.
U.S. Pat. No. 6,681,985 discloses a financial transaction processing system to process financial transactions for a customer in a financial institution. A concierge may direct the customer to a stand-alone podium (sometimes called a tower) containing a teller computer, cash slot, and cash box. A bank employee at the tower performs transactions for the customer. In an embodiment, a teller cash dispenser dispenses cash to the customer.
U.S. Pat. No. 6,315,279 discloses a paper money processing apparatus having separate note dispensing and note receiving sections that are detachably connected to each other.
U.S. Pat. No. 5,984,177 discloses a device that may be configured for front and rear service.
U.S. Pat. No. 6,578,695 discloses a device that has cash handling equipment using a common back plate and interchangeable modules.
U.S. Pat. No. 6,637,647 discloses a bill transaction machine. The machine includes a plurality of detachably mounted boxes for accepting bills. The machine may be dedicated to deposit, withdrawal, or both.
U.S. Pat. No. 6,006,989, U.S. Pat. No. 5,975,273, and U.S. Pat. No. 6,581,746 each disclose cash handling devices having cassettes for storage and retrieval of cash.
U.S. Pat. No. 6,726,096 discloses a teller machine having two interfaces sharing the same storage of cash, in which a robotic arm interfaces with several customers at several positions with a central machine.
A more recent trend in the banking industry is to provide stand-alone podiums containing one or two teller stations, around which tellers and customers can move. Examples of such stand-alone podiums/towers are provided in, for example, U.S. Pat. No. 6,681,985, the disclosure of which is incorporated herein by reference in its entirety. Also see De La Rue Cash Systems GMBH and Plan Object GMBH, “Dialog Banking in der Praxis”, Mörfelden-Walldorf, February, 1999.
Many financial institutions use a combination of the above described or other teller devices. In order to more effectively provide financial services, a financial transactions processing system according to some aspects of the invention, includes a teller station having a teller computer and a cash recycler link to the teller computer. The cash recycler may have an input receptacle and an output dispenser. The input receptacle may receive notes to be counted and stored by the recycler. The output dispenser may dispense notes from the recycler directly to a customer.
In an exemplary embodiment, a cash dispenser may include an outlet to receive dispensed notes with a cradle disposed in the outlet. The cradle may have two spaced apart walls defining a passage arranged to dispense the notes. The cradle may further have a first end and a second end, each of which provide a barrier to the notes in the passage. The cradle may be rotatable about a rotational-axis, and the rotation of the cradle in a first direction may allow the first end of the cradle to provide a barrier of the notes in the passage to prevent a second user from viewing or accessing the notes in the passage via the first end of the passage. Furthermore, the rotation of the cradle in a second direction may allow the second end of the cradle to provide a barrier of the notes in the passage to prevent a first user from viewing or accessing the notes in the passage via the second end of the passage.
In another exemplary embodiment, the cash dispenser may include a housing with a cradle protruding from the housing, the cradle may have two spaced apart walls defining a passage arranged to receive dispensed notes, wherein the cradle is rotatable about a rotational axis so as to selectively receive dispensed notes in one of a first direction and a second direction. A cover may be disposed over the cradle. The cover may be movable at least between first and second positions based on whether the cradle is receiving dispensed notes in the first direction or in the second direction.
In another exemplary embodiment, the cash dispenser may have the cradle with two spaced apart walls defining the passage arranged to receive dispensed notes, wherein the cradle is rotatable about a rotational-axis. The cash dispenser may also include a lock to prevent rotation of the cradle about the rotational-axis.
In yet another exemplary embodiment, the cash dispenser may include a rotatable cash-dispensing cradle that rotates about a rotational axis in one of a first direction when located at a first rotational position, and a second direction when located at a second rotational position. The cash dispenser may also include security means for inhibiting access to the cradle from the second direction when the cradle is located at the first rotational position, and for inhibiting access to the cradle from the first direction when the cradle is located at the second rotational position.
In order to more effectively provide financial services, a financial transactions processing system according to some aspects of the invention, includes a device incorporating a cash dispenser or recycler in a single housing that may be used in teller service devices.
According to exemplary embodiments, the system may be incorporated into a number of different settings. For example, the financial transaction processing system according to some embodiments of the invention can be provided at an in-line teller counter or at a stand-alone podium. The in-line teller counter and the stand-alone podium can include a cash-dispensing machine such as, for example, a teller cash dispenser (which includes a store of cash which can be dispensed to either the teller or directly to the customer); or a teller cash recycler, which is capable of receiving currency (e.g., during a deposit transaction) and then, after confirming the authenticity of that currency, dispensing that currency (e.g., during a withdrawal transaction) to the teller or directly to the customer.
The cash-dispensing machine or recycler may have a shield to provide security and privacy at a cash inlet/outlet of the machine.
The podium or the in-line teller counter with the cash-dispensing machine or cash recycler may be laid-out in the bank to facilitate eye contact between the teller and customer.
The podium or the in-line teller counter may be configured so that it is operable from a front or rear side.
The processing system may allow for two customers to be serviced with only one cash-dispensing machine or recycler.
In an exemplary embodiment, at least two interfaces share the same storage of cash.
In an exemplary embodiment, a cash inlet/outlet of the machine may be shared by more than one customer station and/or more than one teller station.
In an exemplary embodiment, the machine may sort and store checks, cash, deposit slips, signed receipts and the like.
Exemplary embodiments will now be described with reference to the accompanying drawings. These embodiments, however, are exemplary only, and are not intended to limit the invention.
In accordance with the exemplary embodiments, a financial transactions processing system according to some aspects of the invention includes a teller station having a single device that may provide teller services. As shown in
The cash dispenser, or teller cash dispenser (TCD), is a machine that includes a plurality of bill storage cartridges that dispense currency bills to the teller, or directly to the customer, based upon input signals provided by the teller through the teller's computer. One example of a teller cash dispenser is the TCD 2000, Model 50, Model 30, etc. or the Benchmark Series® 7 teller cash dispensing system, all provided by De La Rue Cash Systems of Lisle, Ill. A TCD does not have the capability of counting money that is deposited, but may include a secure drop box into which bundles of cash, for example (perhaps placed in a marked envelope), can be inserted.
As an alternative to a TCD, the cash recycler or teller cash recycler (TCR) can be provided. A TCR is similar to a TCD, except that the TCR also has an input bin into which a stack of currency bills can be placed, and hardware and software for feeding the bills from that input bin, scanning the bills to determine their denomination and/or authenticity (by using, for example, one or more of optical, magnetic and UV sensing techniques well known in the art) and then feeding denominated and/or authenticated notes to the currency storage cartridges. The notes then can be re-dispensed from the currency storage cartridges. Thus, when a TCR is provided, the currency bill storage cartridges must be capable of receiving bills and then re-dispensing such bills. For a TCR, the currency bill storage cartridges typically are roll storage modules (RSM), whereas a TCD, which only needs to dispense currency bills, can use other types of bill storage cartridges, for example, which store the bills in a stack. Some examples are shown in, for example: U.S. Pat. No. 6,373,209, U.S. Pat. No. 6,715,735, U.S. Pat. No. 6,557,849 and U.S. Patent Publication No. 2005/0011721A1, the disclosures of which are incorporated herein by reference in their entireties.
The nomenclature TCD/R is meant to signify that the machine could be a TCD or a TCR.
Referring to
Referring to
In order to share the same cash input/output device, as described above with respect to
The machine may be configured for use with an in-line counter. In-line teller counters in which embodiments of the invention are implemented are described in connection with
As is common in many banks, when an in-line teller counter 200 is provided, the bank area is separated into a teller area 210 and a customer area 220. Many such teller counters include a partition 208, which can be made of bulletproof glass, to further separate the teller area 210 from the customer area 220.
The in-line teller counter 200 of
Referring to
Alternatively, as shown in the
The stand alone podiums 400 in the embodiments of
In the embodiment of
Alternatively, as shown in the embodiment of
The TCD/R 418, 420 each also include a drop box 424 into which the teller or customer can place a bundle (for example, an envelope) associated with a deposit. The drop box 424, when used with a teller cash dispenser (TCD), may allow for many kinds of deposits into drop box including cash deposits, check deposits, or any other bank type transaction documents, and the like. The drop box 424, when used with a teller cash recycler (TCR) would allow for deposits such as checks since cash and/or coins could be directly inserted into the TCR.
The TCD/R of the above-described embodiments may have a dispenser for notes or the like that is configured to provide additional privacy and security. For example, referring to
Referring to
Referring to
As the cradle 750 rotates in the counter-clockwise direction, the second end 760 of the cradle 750 moves in an upward direction thereby providing a physical and visual barrier of the note 766 from the customer 770, as shown in
A lock 774 on the cradle 750 may lock the cradle to prevent rotation of the cradle 750 in the clockwise direction or the counter-clockwise direction. For example, in the embodiment of
Referring to
In an alternative embodiment, the solenoid 779 may insert a rod 787 into a first hole 781 in the cradle 750, thereby locking the cradle in a first dispense position, i.e., after rotation of the cradle 750 in a clockwise direction (see
Accordingly, an unauthorized person 785 is prevented from accessing cash and/or notes 766 being dispensed to a customer 770 or teller, as shown in the embodiment of
Referring to
With reference to
It is envisioned that various inlet/outlet devices of various sizes and shapes may be used in order to dispense notes to more than one customer. It is further envisioned that a number of protective shields may be used to cover, or partially cover the inlet/outlet devices in order to provide additional security and privacy to the customer.
Furthermore, in an exemplary embodiment, a TCD/R (not shown) may be designed to fit under a counter, in a podium, in a wall, as a stand-alone, or the like. The TCD/R may be compact in size so that it may easily fit under a counter or be integrated into bank furniture, and be able to support standing or seated operation. A lock may be provided on a front or rear face of the TCD/R to provide added security.
A prior art cradle, as shown in
While the invention has been described with reference to preferred embodiments thereof, it is to be understood that the invention is not limited to the preferred embodiments or constructions. The invention is intended to cover various modifications and equivalent arrangements. In addition, while the various elements of the preferred embodiments are shown in various combinations and configurations, which are exemplary, other combinations and configurations, including more, less or only a single element, also are within the spirit and scope of the invention.
This is a Division of application Ser. No. 11/157,798 filed Jun. 22, 2005 now U.S. Pat. No. 7,350,699. The disclosure of the prior application is hereby incorporated by reference herein in its entirety.
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Number | Date | Country | |
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Parent | 11157798 | Jun 2005 | US |
Child | 11715344 | US |