A portion of the disclosure of this patent document contains material which is subject to copyright protection. The copyright owner has no objection to the facsimile reproduction by anyone of the patent document or the patent disclosure, as it appears in the Patent and Trademark Office patent file or records, but otherwise reserves all copyright rights whatsoever.
The disclosure relates to the field of computer-aided administration of wellness programs and more particularly to techniques for forming recommendations using correlations between wellness and productivity.
Organizations often sponsor workplace programs to improve the overall working environment. In some cases, such sponsored programs are substantially driven by business objectives (e.g., to attract, train and retain the best talent in the world). In some cases the benefits of corporate sponsorship of such programs (e.g., wellness programs) appears to accrue primarily to individuals (e.g., employees) rather than to shareholders. Yet, if it could be established that benefits of the corporate-sponsored programs (e.g., wellness programs) accrue both to the shareholders as well as to individuals, then shareholders would more strongly support ongoing corporate sponsorship. Further, if it can be shown that certain actions taken (such as changes made to an employee program and/or a wellness program) result in, or can be predicted to result in, improved financial or other performance improvements, then the programs might be augmented and/or fine-tuned.
Unfortunately, while there are individual health-centric measurement tools, and while there are corporate financial performance and other corporate performance measurement tools, there are no systems that correlate aspects of a wellness program to aspects of corporate performance. What is needed is a technique or techniques for capturing measurements and calculating correlations between wellness and productivity. What are needed are tools to support:
None of the aforementioned legacy approaches achieve the capabilities of the herein-disclosed techniques for forming recommendations using correlations between wellness and productivity. Therefore, there is a need for improvements.
The present disclosure provides an improved method, system, and computer program product suited to address the aforementioned issues with legacy approaches. More specifically, the present disclosure provides a detailed description of techniques used in methods, systems, and computer program products for forming recommendations using correlations between wellness and productivity.
Some embodiments commence upon collecting first observations pertaining to employee productivity, the first observations based on direct or indirect productivity measurements, then collecting second observations pertaining to employee wellness based on direct or indirect employee wellness measurements. Correlations between the first observations and the second observations are made, and based on the correlations, recommendations are formed. Recommendations can be emitted to an employee or to a program manager. The employee productivity measurements comprise working hours per time period, absentee hours per time period, units produced over a time period, revenue per employee, profit per employee, revenue per work hour, and/or profit per work hour. The employee wellness measurements comprise an assessment of a number of hours of exercise per time period, a number of steps taken per time period, a nutrition intake per time period, a body characteristic, and/or a quantity of caffeine-fortified beverages consumed per time period.
Further details of aspects, objectives, and advantages of the disclosure are described below and in the detailed description, drawings, and claims. Both the foregoing general description of the background and the following detailed description are exemplary and explanatory, and are not intended to be limiting as to the scope of the claims.
Some embodiments of the present disclosure address the problem of finding correlations between wellness and productivity. More particularly, disclosed herein and in the accompanying figures are exemplary environments, methods, and systems for forming recommendations using correlations between wellness and productivity.
The herein disclosed wellness applications allow an employee to declare his or her personal wellness goals and to track activities and/or progress of the employee's pursuit of his or her self-declared goals. In some cases a corporate-sponsored wellness program facilitates benefit sharing. For example, an individual receives wellness compensation and/or otherwise shares in the financial benefit of taking responsibility for wellness.
In some embodiments, a wellness program allows for certain specific measures to be declared as wellness measures (e.g., hours of exercise per day) and other specific measures to be declared as productivity measures.
Examples of individual wellness measures include:
Examples of individual productivity measures include:
Examples of enterprise-wide productivity measures include:
Modules within or under direction of the aforementioned wellness application are able to correlate wellness measures and work measures. For example, an employee might drink a moderate amount of coffee on a particular day at work, and that employee may report feeling very active and productive throughout the day (e.g., from the caffeine). However, the same employee might report low productivity on days when more (or less) than a moderate amount of caffeine was consumed.
The systems described herein provide mechanisms to capture wellness measures (e.g., hours of exercise, duration of workout, number of steps taken, etc.) and correlate such wellness measures with various productivity measures. Productivity measures are often direct and objective work-related measures (e.g., number of hours worked, number of units produced, sick time taken, etc.) and/or productivity measures can be self-reported aspects of productivity. Correlation between wellness measures and productivity measures can then be calculated.
In some cases, such correlations provide evidence for corporate management to make further investments in wellness programs. In some cases, such correlations provide evidence for corporate management to make changes in the administration of its wellness programs.
In exemplary embodiments a wellness program is computer-aided. Some wellness programs include data warehouses that collect data from many tracking sources, and some wellness programs' database engines that can retrieve data (e.g., from a data warehouse) and/or can process the retrieved data into formats that are used by various modules of a wellness system.
In exemplary cases, a wellness program is able to produce recommendations to an individual and/or to wellness program administrators, which in turn may encourage actions to be taken by an individual (e.g., to take a brisk 20 minute walk) and/or actions to be taken by an enterprise (e.g., establish a paid time off policy to encourage individual exercise and/or team-oriented wellness activities).
Some of the terms used in this description are defined below for easy reference. The presented terms and their respective definitions are not rigidly restricted to these definitions—a term may be further defined by the term's use within this disclosure.
Reference is now made in detail to certain embodiments. The disclosed embodiments are not intended to be limiting of the claims.
As shown in
The foregoing flow as pertaining to an individual (see individual data flow 181) can be followed as pertaining to an aggregation of many individuals into a group (see aggregated data flow 182). As shown in the aggregated data flow 182, data flows from a group (e.g., user 1051, user 1052, etc.) by way of a user interface so as to capture aggregated productivity measurements 195 and aggregated wellness measurements 196. Once captured, such measurements are stored within or accessible by a database server 119. The aggregated productivity measurements 195 and aggregated wellness measurements 196 are received by correlation engines 1132 and one or more correlation report generators (e.g., aggregated correlation report generator 1941, aggregated correlation report generator 1942, etc.) produce forms of improvement recommendations 111.
The improvement recommendations 111 can be presented to an individual so as to instruct and/or motivate the individual (e.g., an employee) to take some action or actions so as to improve productivity and/or improve wellness. In other situations, the improvement recommendations 111 can be presented to a user (e.g., a wellness program administrator) so as to offer suggestions to the user so as to improve aggregate productivity and/or improve aggregate wellness throughout the organization. In some cases, an organization may sponsor a wellness program and the effectiveness of the wellness program can be affected based on implementation of one or more improvement recommendations 111. One possible example of a wellness program system, including interface to a recommendation system, is shown and discussed as pertains to the following
As shown in
The aforementioned wellness measures can include but are not limited to:
From observed data points pertaining to such measures (e.g., program observations 129), it is also possible to capture or derive other wellness measures such as “stress” that can be calculated from the observed wellness measures. In some cases observed wellness measures can be monitored (e.g., using program monitor 101) and/or uploaded from tracking sources on wearable devices such as a “Fitbit”.
Systems according to this disclosure also serve to collect work measures that are believed to be related to wellness. Work measures can include, but are not limited to measures that include direct or indirect productivity measurements based on:
In some cases, the system integrates with an absence management application to gather absences. In such embodiments, the system sends surveys to phones and tablets to gather self-declared productivity. Productivity is declared in a 7-point Lickert scale.
In addition to the wellness measures taken in by the recommendation engine, various measures of productivity (e.g., productivity measures 108) can be processed by the recommendation engine. Such measures of productivity might be captured by any known means, including enterprise resource planning systems and/or a human resources system and/or other business applications as might be used in an enterprise.
The recommendation engine can output various forms of recommendations (e.g., productivity recommendations 177, activity recommendations 178, program recommendations 179, etc.) and/or reports, which can be read by a user 105, who can in turn take the recommendations and make changes (e.g., program adjustments 118) using the program administration UI 1022 to effect changes to the makeup and prosecution of the wellness program 128.
The aforementioned motivational spending can include various forms of spending. For example, motivational spending might include:
The aforementioned productivity measures can include direct or indirect productivity measurements based on:
Using a system such as is depicted in environment of
Some embodiments include modules beyond those shown in
A wellness program 128 might include any of the programs and attributes listed in Table 1:
Further, in addition to individual-centric program components heretofore listed, a wellness program might include enterprise-wide, aggregated wellness tracking and correlations, which in turn might include direct or indirect employee wellness measurements and/or wellness correlations such as;
As shown in
The points in the scatter plot can be processed so as to formulate a line of best fit. Such a best fit curve can be formed using any known technique. The best fit curve in turn is used by a recommendation engine 117 to emit a recommendation such as, “Your more frequent workouts are tracking to higher work product output.” A recommendation engine can also emit exhortations, such as, “Keep up your daily routine—it is working well.” In some situations, causality between individual wellness measures 123 and individual productivity measures 125 can be derived and/or posited, and/or a degree of certainty of causality can be constructed mathematically (e.g., using an exponentially-weighted moving averages and/or Bayesian probabilities or other known techniques).
As shown in
The points in the scatter plot can be processed so as to formulate a line of best fit. Such a best fit line or curve can be formed using any known technique. The best fit line or curve in turn is used by a recommendation engine 117 to emit a recommendation (e.g., to a benefits manager). Such a recommendation might be formed as, “Target your wellness program participation rate of at least 50%”. In some situations, causality between aggregate wellness measures and aggregate productivity measures can be derived and/or posited, and/or a degree of certainty of causality can be constructed mathematically (e.g., using an exponentially-weighted moving averages and/or Bayesian probabilities or other known techniques).
As shown in
Using such a user interface, a benefits manager can choose values corresponding to one or more employee characteristics and/or measures (e.g., social strengths, creative strengths, degree of being active, etc.). Recommendation can be biased or otherwise formulated based on a benefit's manager indication of a desire to foster one or another or a set of characteristics and/or a desire to drive wellness-related characteristics. Strictly as one scenario, a benefits manager may want to create an environment catering to “very social employees”, and a recommendation might take social interactions into account. For example, in one environment populated with employees having a particular social interaction score, a recommendation might come in the form of “Target a wellness program participation rate of at least 50%”. Such a participation rate can be related to other wellness-related characteristics or metrics. For example, a high participation rate can influence employee retention (e.g., reduce worker/position vacancies), and a team membership rate of 50% might be correlated to a lower vacancy fill time (e.g., since employees who are socially well-connected would tend to inform others of the vacancy). The relationship might be linear or might be non-linear.
As shown in
Further, other data plots can be constructed showing individual productivity as a function of a particular wellness factor. As shown, the project stress tab 302 allows a user to track and report stress, and the personal productivity tab 304 allows a user to track and report personal productivity. In some cases wellness measures are automatically uploaded. For example, a pedometer 131 can upload “steps taken”, or “miles of walking” at any moment in time.
The sample data plot 400 substantiates the position that the organization's wellness program is working—at least inasmuch as the measured results show a positive correlation between an increase in the wellness index and an increase in revenue per work hour. Other plots are reasonable, and any number of plots that depict a wellness measure and a productivity measure can be subjected to a correlation so as to calculate and show a correlation between the selected wellness measure and the selected a productivity measure.
As shown in
In some cases a negative correlation corresponds to the desired set of observations. Strictly as one example, and as shown in
As shown, a user interface screen can comprise a component of a wellness application. Such a user interface can be customized to fit the branding and/or culture of the sponsoring organization. In some cases the interface screen can include many dimensions of wellness, and any one or more dimensions can be displayed using any known technique. The lifestyle tab 602 presents a recommendation to the user. Such a recommendation is based at least in part on the aforementioned wellness measures and productivity measures. The recommendation engine can be configured to present recommendations in prose (e.g., as shown) or can be configured to present recommendation in the form of rankings (e.g., a chart showing rankings among peers). A recommendation can be a recommendation to a benefits program manager, or to an individual. One example of a recommendation to an individual employee might be, “You reported yourself as not very productive yesterday. However, on days when you walk 1000 steps or more, you report yourself as productive. Try going for a brisk walk each day after lunch”.
In addition to recommendations made to an employee, the recommendation engine can be configured to present recommendations to a benefits manager. One example of a recommendation to a benefits manager might be, “In order to achieve a 5% reduction in absences, your workforce needs to take an average of 1000 steps per day”.
According to one embodiment of the disclosure, computer system 800 performs specific operations by processor 807 executing one or more sequences of one or more instructions contained in system memory 808. Such instructions may be read into system memory 808 from another computer readable/usable medium, such as a static storage device or a disk drive 810. In alternative embodiments, hard-wired circuitry may be used in place of or in combination with software instructions to implement the disclosure. Thus, embodiments of the disclosure are not limited to any specific combination of hardware circuitry and/or software. In one embodiment, the term “logic” shall mean any combination of software or hardware that is used to implement all or part of the disclosure.
The term “computer readable medium” or “computer usable medium” as used herein refers to any medium that participates in providing instructions to processor 807 for execution. Such a medium may take many forms, including but not limited to, non-volatile media and volatile media. Non-volatile media includes, for example, optical or magnetic disks, such as disk drive 810. Volatile media includes dynamic memory, such as system memory 808.
Common forms of computer readable media includes, for example, floppy disk, flexible disk, hard disk, magnetic tape, or any other magnetic medium; CD-ROM or any other optical medium; punch cards, paper tape, or any other physical medium with patterns of holes; RAM, PROM, EPROM, FLASH-EPROM, or any other memory chip or cartridge, or any other non-transitory medium from which a computer can read data.
In an embodiment of the disclosure, execution of the sequences of instructions to practice the disclosure is performed by a single instance of the computer system 800. According to certain embodiments of the disclosure, two or more computer systems 800 coupled by a communications link 815 (e.g., LAN, PTSN, or wireless network) may perform the sequence of instructions required to practice the disclosure in coordination with one another.
Computer system 800 may transmit and receive messages, data, and instructions, including programs (e.g., application code), through communications link 815 and communication interface 814. Received program code may be executed by processor 807 as it is received and/or stored in disk drive 810 or other non-volatile storage for later execution. Computer system 800 may communicate through a data interface 833 to a database 832 on an external data repository 831. Data items in database 832 can be accessed using a primary key (e.g., a relational database primary key). A module as used herein can be implemented using any mix of any portions of the system memory 808, and any extent of hard-wired circuitry including hard-wired circuitry embodied as a processor 807.
In the foregoing specification, the disclosure has been described with reference to specific embodiments thereof. It will, however, be evident that various modifications and changes may be made thereto without departing from the broader spirit and scope of the disclosure. For example, the above-described process flows are described with reference to a particular ordering of process actions. However, the ordering of many of the described process actions may be changed without affecting the scope or operation of the disclosure. The specification and drawings are, accordingly, to be regarded in an illustrative sense rather than in a restrictive sense.
The present application is related to co-pending U.S. patent application Ser. No. 14/293,890, entitled, “USING CROWDSOURCING CONSENSUS TO DETERMINE NUTRITIONAL CONTENT OF FOODS DEPICTED IN AN IMAGE” (Attorney Docket No. ORA140467-US-NP), filed on even date herewith; and the present application is related to co-pending U.S. patent application Ser. No. 14/293,919, entitled “OPTIMIZING WELLNESS PROGRAM SPENDING” (Attorney Docket No. ORA140562-US-NP), filed on even date herewith; each of which are hereby incorporated by reference in their entirety.