The invention relates generally to stored value cards, and more particularly relates to a system used for packaging such cards to help prevent fraudulent use of information on such cards.
Stored value cards, which may also be known as gift cards, prepaid cards, shopping cards or fare cards, prepaid Mastercard™ and Visa™ cards (instant issue) among other names, are very popular with both consumers and retailers. The wide appeal of stored value cards, as a result, has attracted the unwelcome attention of criminals seeking to exploit the conveniences and automated processes afforded by such cards. In particular, such criminals misappropriate and manipulate stored value cards and associated account information to perform fraudulent transactions.
A stored value card is typically the size and shape of a conventional credit card (CR80 Card) and includes a magnetic stripe, bar code or other similar activation method, account identifying element, or means for using the card. The stripe, code, account identifying element, etc. on the card is encoded with data, which includes a unique account number. The account identifying element, for example, may be visible while the card is secured in or secured to packaging, such that the account identifying element may be used during the purchase and activation of the card.
Commonly, stored value cards are displayed by retailers for purchase by customers. The cards are stored in an inactive state and in that state cannot be used to purchase goods or services. A customer can get a card activated by bringing a card to a cashier and having the cashier then swipe the card through a point of sale terminal, which may add value to the card in exchange for payment, or activate value already on the card. A balance on the card may be maintained within a computer system located at the point of sale or at a remote location. A holder of the stored value card may then use the card to purchase goods and/or services immediately or over time up to the value of the card. These current procedures relating to stored value cards, although providing convenience to consumers, leave the cards vulnerable to criminals.
One particular fraud that is perpetuated by criminals with regard to stored value cards is called “skimming.” Skimming is a serious problem resulting in significant loss to both retailers and consumers. To skim a card having a magnetic stripe holding account information, for example, a criminal will purchase a stored value card from a retailer, thereby causing an account associated with the card to become activated. The criminal will then remove additional cards from the store that have not yet been activated, and will then alter magnetically stored information on the inactivated cards to match that of the activated card. As such, all of the altered, inactivated cards will have the magnetic information that identifies the account of the originally purchased card. The criminal will then return the altered cards to the store shelf where unsuspecting customers seeking to purchase a stored value card will unknowingly place money into the account of the criminal holding the originally purchased card. The unsuspecting customer may attempt to use their card and will be told that it has no associated value or has a smaller value than thought. The retailer may be able to verify that the customer did not use the value associated with the stored value card, and in the interest of customer service, may restore the value to the customer. In that case, the retailer loses the money. However, in some cases, there may be no way to prove fraud and the customer may lose the entire value.
Another fraud perpetuated by criminals is carried out by the criminal viewing stored value cards in the store. The criminal writes down the code associated with the particular stored value card (such as a credit card type number) while it is still in the store. In such situations the code is in plain view of the criminal or may be easily viewed without altering the card packaging. Once the criminal has recorded the code, the criminal waits for a period of time, assuming that an unsuspecting customer will purchase and have the card activated during that time. The criminal then periodically checks to see if they are able to make purchases, such as online purchases, by attempting to use the card code. If the card has been activated by the true purchaser, the criminal will be able to purchase goods online using the activated code, thereby stealing the balance on the card from the true purchaser.
Even if a code associated with a stored value card is covered or hidden from view, it is possible that a fraud may be perpetuated by a criminal with regard to a stored value card having an embossed code number. A criminal may run his or her finger over the outside of the packaging above where the embossed code number is located on the card, and may memorize or write down the number for future attempts at fraudulent purchases.
Criminals may perpetuate the above-described frauds or other frauds with regard to stored value cards as they sit on store shelves today. Thus, there is a need for a way to protect such cards and insure that they have not been tampered with or duplicated prior to purchase or activation by an innocent consumer.
There have been proposals and attempts to reduce the occurrence of fraud associated with stored value cards. For example, modifications to card readers or other parts of the activation process have been proposed, but changing existing systems in such ways involves significant cost. Additional steps have been added to the activation process for some cards, such as steps involving pin numbers and web access. However, additional steps reduces the level of convenience that such cards provide to consumers.
Overall, there is a need for a way to prevent fraud relating to stored value cards that is effective, and inexpensive to implement, while at the same time not negating the convenience of stored value cards.
One aspect of the invention is a stored value card and carrier system. One embodiment of such a stored value card and carrier system comprises: an inactive stored value card, wherein the inactive stored value card includes at least one raised or embossed account identifying element in order to identify the account and conduct transactions against the account; and a carrier comprising at least two panels; and wherein the at least one raised or embossed account identifying element is covered by at least one layer of the carrier system. The card may be affixed to a card carrier portion that is substantially the same size and shape as the card. The system may further comprise a removable portion that forms an envelope for the card. The removable portion may include at least three panels forming the envelope. The stored value card has a type associated therewith, and wherein the type is selected from the group consisting of a gift card, loyalty card, credit card, debit card, health card, phone card, pre-paid phone case, membership card, identification card, or ring tone card. The system may further comprise an adhesive, wherein the card is attached to the carrier using the adhesive such that upon removal of the card from the carrier, the carrier is damaged to indicate the removal. The system may further comprise an adhesive, wherein the at least two panels are attached to one another using the adhesive such that upon removal of the panels from each other, the carrier is damaged to indicate the removal. One or both of the card and carrier may include printing.
An alternative embodiment of a stored value card and carrier system comprises: a stored value card, wherein the stored value card includes at least one account identifying element in order to identify the account and conduct transactions against the account; and a carrier comprising at least one panel; and a removable portion that forms an envelope for the card when removed. The carrier may comprise at least two panels; and wherein the at least one account identifying element may be raised or embossed and covered by at least one layer of the carrier system. The removable portion may include at least three panels forming the envelope. The stored value card may have a type associated therewith, and wherein the type is selected from the group consisting of a gift card, loyalty card, credit card, debit card, health card, phone card, pre-paid phone case, membership card, identification card, or ring tone card. The system may further comprise an adhesive, wherein the card is attached to the carrier using the adhesive such that upon removal of the card from the carrier, the carrier is damaged to indicate the removal. The system may further comprise an adhesive, wherein there are at least two panels of the carrier that are attached to one another using the adhesive such that upon removal of the panels from each other, the carrier is damaged to indicate the removal. One or both of the card and carrier include printing. The removable portion may include apertures for hanging the system in a retail display.
Yet another embodiment is a stored value card and carrier system, said system comprising: an inactive stored value card, wherein the inactive stored value card includes at least one account identifying element in order to identify the account and conduct transactions against the account; a carrier comprising at least two panels; and a removable portion of the carrier having at least one account identifying element, the removable portion when removed from a main portion of the carrier enables the formation of an envelope for the card. The removable portion may comprise a hanging aperture configured to be used to hang the carrier on a display rack. After the removable portion is removed, no hanging aperture is on the envelope or no account identifying element is visible on the envelope. The activation identification symbol may comprises at least one of a magnetic strip, a bar code, or text.
The above mentioned and other advantages of the invention, and the manner of attaining them, will become more apparent and the invention itself will be better understood by reference to the following description of the embodiments of the invention taken in conjunction with the accompanying drawings, wherein:
The embodiments of the invention described below are not intended to be exhaustive or to limit the invention to the precise forms disclosed in the following detailed description. Rather the embodiments are chosen and described so that others skilled in the art may appreciate and understand the principles and practices of the invention.
The invention is a fraud resistant stored value card and carrier system and related methods. Before describing in detail the stored value card and carrier system and related methods, it should be observed that the invention is not limited to the particular embodiments depicted in the exemplary figures, but should be construed in accordance with the language in the claims.
An advantage of the invention is that only the carrier part of a stored value card system needs to be changed from those in existing systems in order to help prevent fraud. Such a change is easy to implement in existing systems. Therefore, the cost of implementing such a change to existing systems is low. Another advantage is that the changes to the carrier are effective to help prevent fraud. In addition, the invention provides tamper evident features to prevent fraud, but also allows those tamper evident areas to be later removed from an envelope for the card that may be used for gift-giving purposes.
Referring now to
In order to enclose the stored value card 105, and thereby prevent fraud relating to the card 105, first the panel 120 is folded toward panel 130 with the card side contacting panel 130. Next, panels 130 and 140 are folded towards one another until they contact one another and sandwich panel 120. A suitable means of adhering panels 130 and 140 to each other is used, such as an adhesive. In the embodiment shown, the adhesive may be placed at a plurality of locations between panels 130 and 140, in portions 190, 191 and 192. Preferably, some adhesive is located in between each set of lines of weakness 160. The purpose of the lines of weakness 160 surrounding some adhesive is that when the panels 130 and 140 are separated in order to access the card 105, the separation will result in tearing or damage to the carrier 110 at or near the lines of weakness 160. This will evidence any possible tampering to the system 100. The shape of the lines of weakness 160 are exemplary, and other shapes are contemplated. For example, a semi-circular line of weakness may be used instead of the set of lines 160.
The carrier 110 includes optional openings or apertures 145 through the carrier 110 that can be used to hang the carrier 100, in its folded configuration while the apertures are aligned and proximate one another, in a retail establishment display. The shape of the apertures 145 shown is one alternative shape and other shapes are also contemplated.
Once the carrier 110 has been opened to access the card 105, damage will result to the carrier 110 at or near where the adhesive was applied to portions 190, 191, and 192. If the card 105 is going to be given as a gift, for example, the damage will detract from the attractiveness of the packaging. In the system 100, the portions 190, 191 and 192 may be torn or removed from the remainder of the carrier 110 at lines of weakness 155, 150 and 170, respectively. The remainder of the carrier 110 may be used as an envelope to retain the card 105. The panel 120 is folded against what remains of panel 130, and what remains of panel 140 is then placed in contact with panel 130. A tab 175 on panel 140 is then inserted into a slit or cut 180 in panel 120 in order to keep the envelope closed.
The removable portions 190, 191 and 192 preferably include the tamper evident damaged areas of the carrier after opening. Also, the portions 190 and 191 preferably also include the account identifying element and the apertures through the carrier for hanging in a display. Removal of these features make the envelope, or remainder of the carrier for the card more attractive for gift-giving purposes, for example.
The carrier system 100 securely encloses the stored value card 105 and any accompanying account identifying element(s) to prevent fraud. Activation of the card 105 is done from the outside of the carrier 110, with the card 105 and its account identifying information being protected from fraud. However, once the card 105 is purchased for gift-giving purposes, the securely enclosed configuration may not be desired. Therefore, once activation is complete, the carrier system 100 may be converted to an envelope-type enclosure to which the card 105 is attached, as described above.
The stored value card 105 shown in
The stored value card is typically the size and shape of a conventional credit card (i.e., CR80), although other sizes and shapes are contemplated by the invention. The stored value card is commonly made of plastic, wood, or paper, however other materials, such as other synthetic or natural materials are also contemplated.
The stored value card includes an account identifying element, such as a magnetic stripe, radiofrequency identification (RFID), bar code, text (recognized by Optical Character Recognition (OCR)), for example. The account identifying element is encoded with data, which includes a unique account number. If the stored value card includes a magnetic stripe, that magnetic stripe may comprise a plastic film including tiny magnetic particles that can be magnetized in certain directions to record data on the card, which may be read by a card reader. If the stored value card includes a bar code, the bar code may comprise machine-readable data, which may be alpha-numeric. Bar code data includes black and white lines arranged to represent a series of numbers (e.g., a bar code comprising a Universal Product Code (UPC) has twelve digits) to a bar code scanner (printed account identifying elements). Other current or future developed account identifying elements are also contemplated by the invention. Also, it is contemplated that more than one account identifying element may be included on the stored value card of the invention, and in any location.
The stored value card 105 may included embossed or non-embossed features. An account identifying element(s) on the card 105 may be embossed (including at least one raised portion (e.g., letters, designs), or protuberance, etc.), or non-embossed.
The stored value card 105 in
The carrier 110 or 310 in
Preferably, the material used to form the carrier 110 or 310 will incur damage if the card 105 is partially or totally removed from the carrier 110 or 310. The purpose of using such a material is to indicate any tampering that may have occurred with the card 105.
While not shown in
Referring now to
An exemplary feature of card carrier 900 is the ability to tear out a card carrier envelope after the card has been purchased such that the card may be given as a gift in a decorative envelope. Perforated lines 970 and lines 965 allow the envelope carrier to be removed from portions 930 and 940 (see
Another embodiment of the invention is shown in
With regard to components in system 900 (
Other embodiments of this invention will be apparent to those skilled in the art upon consideration of this specification or from practice of the invention disclosed herein. Various omissions, modifications, and changes to the principles and embodiments described herein may be made by one skilled in the art without departing from the true scope and spirit of the invention which is indicated by the following claims.