1. Field of the Invention
The present invention relates to the field of card dispensers, and more particularly to a machine and method of dispensing customized gift cards.
2. Background
Gift cards are generally displayed in racks at convenience stores and other retail stores. These display racks are bulky and require a substantial amount of space in the store. In some instances, gift cards may be distributed through card dispensers that allow a consumer to purchase a pre-valued and pre-printed card. At other times, the gift card value may be added to the magnetic stripe of the card at the time of purchase. Some other dispensers may allow the consumer to add certain content that is printed onto the card at the time of purchase. However, such card dispenser have traditionally offered the purchaser limited opportunity to exercise creativity in the creation of a customized gift card, and likewise have offered little assistance to purchasers to help them select and customize a gift card so that it might be specifically tailored for the intended recipient of the card.
With regard to one aspect of a particularly preferred embodiment of the invention, a method for selecting gift cards is provided. In a first step a database of available gift cards is created. Each gift card is assigned a card attribute that facilitates the selection of the cards by a purchaser. In a subsequent step, the purchaser is allowed to enter recipient attributes, which identify characteristics of the person that will receive the gift card that may be utilized to match the appropriate gift card to the intended recipient. In a further step, the card attributes are compared with the recipient attributes and those cards that best match the recipient attributes are presented to the purchaser for selection. In another embodiment, it is contemplated that retailers may also be categorized by providing retailer attributes, which may be utilized to evaluate and match the retailers best suited to the intended recipient and occasion.
With regard to another aspect of a particularly preferred embodiment, a software program embodied in a computer readable medium contains instructions for selecting gift cards based upon card attributes and recipient attributes. The software program contains instructions for creating a database of available gift cards and assigning card attributes to the cards in the database. The program also contains instructions for requesting information from a purchaser about an intended recipient to create recipient attributes. The program includes further instructions to evaluate the recipient attributes and the card attributes and to present the most appropriate gift cards to the purchaser, and particularly those gift cards that best match the recipient attributes.
With regard to yet another aspect of a particularly preferred embodiment, a system for selecting gift cards is provided. The system includes a gift card kiosk with a data processor that has a software program embodied in a computer readable medium containing instructions for selecting gift cards based upon card attributes and recipient attributes. The software program contains instructions for creating a database of available gift cards and assigning card attributes to the cards in the database. The program also contains instructions for requesting information from a purchaser about an intended recipient to create recipient attributes. The program includes further instructions to evaluate the recipient attributes and the card attributes and present the most appropriate gift cards to the purchaser, and particularly those gift cards that best match the recipient attributes.
Other and additional objects of this invention will become apparent from a consideration of this entire specification.
The invention summarized above and defined by the enumerated claims may be better understood by referring to the following description, which should be read in conjunction with the accompanying drawings in which like reference numbers are used for like parts. This description of an embodiment, set out below to enable one to build and use an implementation of the invention, is not intended to limit the invention, but to serve as a particular example thereof. Those skilled in the art should appreciate that they may readily use the conception and specific embodiments disclosed as a basis for modifying or designing other methods and systems for carrying out the same purposes of the present invention. Those skilled in the art should also realize that such equivalent assemblies do not depart from the spirit and scope of the invention in its broadest form.
As shown in
As shown in
The computer processor may preferably include a wizard, which is a computer software program or set of instructions that allows the purchaser to select, customize, pay for and retrieve gift cards from the kiosk 100. The software program embodied in a computer readable medium contains instructions for selecting gift cards based upon card attributes and recipient attributes. The software program contains instructions for creating a database of available gift cards and assigning card attributes to the cards in the database. The program also contains instructions for requesting information from a purchaser about an intended recipient to create recipient attributes. The program includes further instructions to evaluate the recipient attributes and the card attributes and present the most appropriate gift cards to the purchaser, namely, those gift cards that best match the recipient attributes. It is contemplated that retailers may also be categorized by providing retailer attributes, which may be utilized to evaluate and match the retailers best suited to the intended recipient and occasion.
The wizard provides a graphical user interface displayed on the touch screen display 102 that allows the purchaser to search for available cards from specific retailers by category (e.g., entertainment, apparel, leisure and hobby, food and beverage, home, phone cards, cash card, toys, etc.) or by occasion (e.g., Christmas, birthday, congratulations, anniversary, Valentine's Day, graduation, etc.). It is contemplated that in some embodiments, the user may utilize the keyboard 125 (if available) or make the selections directly from the touch screen 120.
In a preferred embodiment, the wizard provides a first screen to the purchaser as generally shown in
With regard to a further capability of the wizard, when the purchaser selects the category selection button 303, a listing of the available categories may be presented to the purchaser as shown in
Upon selection of the custom button 305, the gift card selection wizard provides a number of questions, corresponding to the recipient attributes, that aid the purchaser in identifying the retailers that may be most appropriate for the intended gift card recipient. As shown in
When the purchaser enters the intended recipient's location (e.g., where they live), the display to the user may provide categories with retailers having a location that is within a predetermined distance from such location. In some embodiments, the purchaser may be given the option to select the predetermined distance from the intended recipient's location. Moreover, the software may request the intended recipient's shopping style, such as a listing of stores where the recipient shops, and display to the user cards for retailers that are similar to one or more of the recipient's preferred shops. Additional categories may likewise be provided to meet the various interests and/or traits of intended recipients.
As explained previously, the software may optionally stage the display of cards depending upon the purchaser's answers by, for instance, presenting one question at a time and narrowing the selection based on the recipient attributes. For example, the wizard may present the purchaser with a question about the gender of the intended recipient. After the purchaser answers, the display may present the retailers for that category and also a question about the intended recipient's age. The purchaser may select a retailer from the selection presented or answer the question. If the purchaser answers the question, the wizard will further narrow the selection by the intended recipient's age, etc. Preferably, each retailer is provided one or more attributes that identify its correlation with each category, such that as the purchaser selects values for each category, a database containing retailer attributes may be consulted to continuously narrow the selection of preferred retailers.
After the purchaser selects the retailer, he or she may select the amount to be added to the gift card. In one exemplary embodiment as shown in
The next screen presented to the purchaser, as shown in
If the purchaser selects the next 317 screen button, he or she may be presented with a “standard card” template 500 and a “standard card sample” 503 as shown in
When a purchaser selects the “personalize card” button 430 from
As shown in
If the purchaser selects the photo and text button 603, he or she may be asked to insert the media containing the photo to be utilized into the appropriate media receptacle (flash memory reader, CD drive, USB port) as shown in
Preferably, another option provided to the purchaser is to personalize the card for an occasion and add text. Upon selection of the “occasion and text” button 605, the purchaser is given a number of occasion choices as shown in
In an additional embodiment of the invention, the three features previously described may be combined to provide an “occasion, photo and text” card, which provides the same features as the “occasion and text card,” but with the added feature of space for including a user's photo. It is contemplated that each gift card retailer may utilize additional templates for customizing the gift cards.
Preferably, the gift card templates, which provide the background for the card blanks, include a graphic image that is 1013×638 pixels, configured in horizontal (i.e., landscape) aspect, and stored as uncompressed TIFF or BMP files. As described previously, for the particular user-selected value assigned to each card, such value will also be printed on the card, and retailers will preferably specify font, font size, font color, and position on the card for such value indication. Further, each card template other than the “standard card” template will preferably receive data for font, size, color, location, alignment, and drop shadow of user-inputted text. The system preferably uses an XML file containing this retailer-provided data. Still further, card templates which require user-selected photos will preferably include an alpha channel mask in which the user's photo will be placed. On the alpha channel, the user image is preferably white on the alpha channel, and the processing software will allow the user to adjust their photo with the mask. Retailers may provide a high resolution graphic file for each card to be added to the kiosk, along with a sample graphic of how the retailer would like each finished card to look with the variables described above.
When printed, the gift cards are associated with a specific retail entity with which the intended recipient may spend the value stored on the card. Thus, during the gift card printing process, text and/or graphics associated with that intended retail entity are printed on the card. Gift card templates are stored in a database that is in communication with the processor, and provide full resolution graphics that may be imprinted on the gift card blanks during the purchase transaction.
Final selection of the card leads the purchaser to the check out window as illustrated in
The computer processor executes software that controls the purchase and card activation transaction. Using that software, a card may print on one of preferably two separate card printers, a local printer at the kiosk or a network printer in a retail photo lab. The differentiation of what printer to use may be customized based upon what items are being printed. For example, if a customer chooses to print a picture or text on the card, the card may be printed at the network printer at the photo lab. This may provide extra security against the unacceptable use of profane images or text as well as copyright infringement. If the consumer, on the other hand, selects a “standard card,” that card may be printed on the local printer at the kiosk. In other embodiments of the present invention, the software may optionally provide a profanity filter that checks text input by the consumer against a list of profane words or phrases and keeps the user from entering unacceptable text on the cards. When the profanity filter is enabled, cards that incorporate user generated text may be printed at the local printer at the kiosk.
The kiosk can output the personalized gift card images to a card printer, which printer has the ability to encode the magnetic stripe on the card according to the specifications provided by the various gift card processing companies. In some embodiments of the present invention, the card printer includes an encoder. In other embodiments, the encoder is a separate structure that encodes the magnetic stripe before the card blank is passed to the card printer that prints the personalized card images onto the card blank.
As explained above, in order to provide added security, gift card blanks do not include any identification characteristics. Thus, magnetic stripe information must be acquired and added to the gift card during the purchase transaction. In a first step, the magnetic stripe information that identifies the card by its company is reserved on a database located either locally on the card station system, on a remote server hosted by a retailer or other entity, or directly from a gift card processor. More particularly, payment processors (e.g., a financial institution) issue and ultimately provide to retailers card numbers that uniquely identify each gift card (thus allowing the amounts associated with various cards to be tracked by the payment processors). The payment processors handle the creation of numbers and provide the financial backing of the gift cards. Those card numbers are preferably stored in a database in communication with the processor, and may simply be TXT files listing specific card numbers that are associated with the specific retailers for whom gift cards may be purchased from the gift card kiosk. When a new card is purchased from the kiosk, the software retrieves an available card number from the database for the selected retailer. In order to obtain and maintain available card numbers for issuance of new cards, a gift card kiosk operator may purchase card numbers from payment processors, which the operator may then sell to the retailers for whom gift cards may be purchased, or those retailers may purchase card numbers directly from the payment processors and simply relay that information to the gift card kiosk operator to populate the database. After a card number is retrieved from the database, the encoder writes the associated card number to the card (encoding that number on the magnetic stripe) during printing of the card. The card may or may not be imprinted with such card number; if imprinted, additional security may be maintained to ensure that unauthorized use of the card (e.g., by copying and using the card number in an online purchase) is prevented.
It is possible that at times there will be no available card numbers for a given retailer, which in turn would prevent the purchase of a card for such retailer. To prevent this scenario, a check on the availability of the cards for purchase may be handled in two ways. First, the software may periodically query the database using a heartbeat method to check on the availability of magnetic stripe data. If there is no available strip information (card numbers) for a particular card, the card is hidden in the software. Second, when a user selects a card, the software attempts to reserve the card in the database. If there are no available cards, the software gives the user a message informing them that the card is not available for purchase at this time. Likewise, if there are no available cards for a given retailer, the software may remove the card as an available option, and may inform the particular retailer that they are low or empty on card numbers and thus must purchase additional card numbers. Alternatively, the software may automatically initiate a purchase of additional card numbers from a payment processor, and in turn sell those card numbers to the retailer on an as-needed basis.
For card activation, each gift card kiosk essentially mimics a retailer's POS for pre-made cards. As each retailer typically has its own system in place for gift card activation from a POS, the instructions used to activate a card from such a traditional POS are provided by individual retailers to the gift card kiosk operator so that such activation protocols may be executed by the kiosk processor. Preferably, if the user session is terminated in the software prior to completion of the transaction, the card data is released back to its source.
Optionally, customized gift cards may likewise be purchased online but printed at the retail location at which the gift card kiosk is located. Each card is customized and purchased online using a retailer's website or a website associated with the gift card kiosk operator. The card may print remotely at a retail corporate printer, at a printer at the gift card kiosk operator's location, or at a local store. These cards may then either be picked up locally or shipped to the recipient. The kiosk also preferably collects payments by printing a receipt, which the consumer takes to the nearest cashier to pay for their order, or reads and processes the consumer's credit card for payment. Optionally, payment may also be received from cash through a cash reader on the kiosk.
Once the purchaser retrieves the card from the kiosk or the retail store's counter, the card is ready for use. The intended recipient may then utilize the card at any of the participating retail stores that accept the encoded gift card, which has been personalized for a particular gift card recipient.
The invention has been described with references to a preferred embodiment. While specific values, relationships, materials and steps have been set forth for purposes of describing concepts of the invention, it will be appreciated by persons skilled in the art that numerous variations and/or modifications may be made to the invention as shown in the specific embodiments without departing from the spirit or scope of the basic concepts and operating principles of the invention as broadly described. It should be recognized that, in the light of the above teachings, those skilled in the art can modify those specifics without departing from the invention taught herein. Having now fully set forth the preferred embodiments and certain modifications of the concept underlying the present invention, various other embodiments as well as certain variations and modifications of the embodiments herein shown and described will obviously occur to those skilled in the art upon becoming familiar with such underlying concept. It is intended to include all such modifications, alternatives and other embodiments insofar as they come within the scope of the appended claims or equivalents thereof. It should be understood, therefore, that the invention may be practiced otherwise than as specifically set forth herein. Consequently, the present embodiments are to be considered in all respects as illustrative and not restrictive.
This application is based upon and claims benefit of co-pending and co-owned U.S. Provisional Patent Application Ser. No. 60/918,799 entitled “GIFT CARD KIOSK,” filed with the U.S. Patent and Trademark Office on Mar. 19, 2007 by the inventors herein, the specification of which is incorporated herein by reference in its entirety.
Number | Date | Country | |
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60918799 | Mar 2007 | US |