1. Field
The present invention relates to a home appliance and a home appliance system, and more particularly, to a home appliance and a home appliance system which enable a user to conveniently transmit an output sound to a service center, when a sound including product information of the home appliance is output.
2. Background
Home appliances and home appliance systems are known. However, they suffer from various disadvantages.
In accordance with an embodiment of the present invention, there is provided a home appliance, including a controller that includes a storage device for storing the product information of the home appliance for the fault diagnosis, and loads the product information stored in the storage device and outputs a control signal, when the fault diagnosis command is received; a conversion device that converts the control signal which includes product information into at least one acoustic signal and outputs the at least one acoustic signal; and a output device that outputs a sound corresponding to the at least one acoustic signal.
In accordance with an embodiment of the present invention, there is provided a home appliance system, including a conversion device that, upon receipt of a control command, converts product information into at least one acoustic signal and outputs the at least one acoustic signal if the external command signal is ON, and does not output the at least one acoustic signal if the external command signal is OFF; an output device that outputs a sound corresponding to the at least one acoustic signal output from the conversion device; a controller that controls the at least one acoustic signal converted and output by the conversion device, so that a user is notified that the product information is about to be output; and a management device configured to receive the sound and inversely convert the sound into the product information based on the sound.
Embodiments will be described in detail with reference to the following drawings in which like reference numerals refer to like elements, and wherein:
Conventionally, when problems with home appliances occur, users usually call a service center to ask for a repairman to come for repairs. However, the repairman's visit(s) incur excessive costs, and often it is not easy to deal with problems when doing the repairs because no prior information was provided. With technological development, a technique of remotely diagnosing fault information by using a telephone network has been developed.
European Patent No. 0510519 discloses a technique of sending fault information of a home appliance to a service center by using a telephone network via a modem connected to the home appliance. With this technique, the modem must be connected to the home appliance. However, a home appliance, such as a laundry treatment machine, may be installed outdoors, and thus, there are location restrictions that must be considered when connecting the laundry treatment machine and the telephone network.
Patent Registration No. U.S. Pat. No. 5,987,105 discloses a technology for converting fault information of a home appliance into an audible frequency sound via a telephone network, and transmitting the sound to a service center via a telephone. In order to transmit the sound to the service center, a user should put the telephone in front of a sound output unit that outputs a sound. The user is not informed of how much sound must be transmitted to the service center, and how long the sound will be output. Therefore, a sufficient amount of sound may not be transmitted to the service center, and the user may maintain the telephone in front of the sound output unit even after the end of the sound.
Embodiments disclosed herein relate to a home appliance and a home appliance system. Embodiments of a home appliance and home appliance system will be described with reference to a laundry treatment machine and a laundry treatment machine system as examples. However, embodiments are not limited to a laundry treatment machine and a laundry treatment machine system, but rather, may be employed as other home appliances and home appliance systems. Such home appliances may include, for example, a TV, an air conditioner, a washing machine, a refrigerator, an electric rice cooker, or a microwave or conventional oven.
Referring to
The input device 145 may include a manipulation device 150 and the control command may comprise an ON or OFF command. The user may input user's operation mode or option related to product operation through the manipulation device 150. Further, the conversion device 180 may convert product information into at least one acoustic signal and output the same if the ON command is input from the manipulation device 150 and may not output the at least one acoustic signal if the OFF command is input from the manipulation device 150.
When the laundry treatment machine 110 is operated, product information may be generated. A control signal which includes product information may be sent to the conversion device 180. The product information may be made up of signals. Further, the product information may include at least one of operating information or fault information of the laundry treatment machine 110. The operating information may include information required for the operation of the laundry treatment machine 110, such as information about a washing stroke, a dehydration stroke, and a rinsing stroke. The fault information may be variously selected from fault information generated during each operation of the laundry treatment machine 110, for example, mechanical fault information of the laundry treatment machine 110.
The controller 170 may transmit the control signal which includes the product information to the conversion device 180. The control signal may include not only product information but also various information to generate the acoustic signal and to control the conversion device, and the output device. The transmitted product information may be converted into at least one acoustic signal in the conversion device 180. When the ON command is input from the manipulation device 150, the conversion device 180 may convert the product information into the at least one acoustic signal and output it to the output device 181. The output device 181 may receive the at least one acoustic signal and output the same as a sound corresponding to the at least one acoustic signal.
The conversion device 180 may change stored data in the storage device 140 into acoustic signal which can be outputted to the output device 181. That is, the conversion device 180 may include an encoder and a modulator. The encoder may encode each bit of the product information into symbols. The modulator may modulate the symbols onto an analog signal. The modulated signal, e.g. the at least one acoustic signal, may then be output to the output device 181. The output device 181 may receive the modulated signal, e.g. the at least one acoustic signal, and output the same as a sound.
The modulator may modulate the symbols using, for example, any one of a frequency shift keying method, an amplitude shift keying method, or a phase shift keying method. The frequency shift keying method is a modulation method that modulates a data value of the product information onto a signal of a predetermined frequency. The amplitude shift keying method is a modulation method that varies a level of amplitude in response to a data value. The phase shift keying method is a modulation method that varies a phase according to a data value of the product information.
As discussed above, the user may control the conversion device 180 through the manipulation device 150. When the user inputs the ON command into the manipulation device 150, the controller 170 may transmit control signal which includes product information to the conversion device 180, the conversion device 180 may convert the transmitted product information into the at least one acoustic signal and output it. On the other hand, when the user inputs the OFF command into the manipulation device 150, the controller 170 may not output the control signal which includes product information. Therefore, the user is able to control the at least one acoustic signal generated by the conversion device 180 through the manipulation device 150 based on the outside environment. For example, in the case that external noise is generated by video equipment or other home appliances in the outside environment, the user may control the output of the at least one acoustic signal by inputting the OFF command into the manipulation device 150. Further, when the external noise is reduced, the user may output the acoustic signal from the conversion device 180 by inputting an external command signal of ON into the manipulation device 150. Thus, the user is able to control the conversion device 180 by inputting the ON command through the manipulation device 150 when the user wants. The output device 181 may be, for example, a speaker or a buzzer, and may include any means for outputting a sound from the laundry treatment machine 110.
Further, the input device 145 may further include a user input device 160. A user may input an operation command signal through the user input device 160. The user can also choose a menu to transmit product information to the management device 290. When the operation command signal is input through the user input device 160, the controller 170 may control the conversion device 180 to output the at least one acoustic signal and control the at least one acoustic signal converted and output by the conversion device 180, the output device 181 may receive the at least one acoustic signal, and output the same as a sound so that the user may be notified or made aware of the outputting of the sound. Embodiments of the at least one acoustic signal will be described below in detail.
Meanwhile, in a case where two buzzers exist on a laundry treatment machine 100, a first buzzer is a device that outputs a general sound, e.g., a washing end sound and a button effect sound from the laundry treatment machine 100, and a second buzzer is a device that outputs a sound including product information. When the second buzzer outputs the sound including the product information, the first buzzer can output a start sound notifying the output of the sound including the product information, and an end sound notifying the end of the output of the sound including the product information.
That is, when the laundry treatment machine 110 is operated and the user inputs the ON command through the manipulation device 150, the controller 170 transmits the control signal which includes the product information to the conversion device 180. Once the product information is transmitted to the conversion device 180, the conversion device 180 converts the product information into a second acoustic signal S2. Upon completion of the conversion of the product information into the second acoustic signal S2, the conversion device 180 transmits the first acoustic signal S1 to the output device 181. A sound corresponding to the transmitted first acoustic signal S1 may be output from the laundry treatment machine 110 by the output device 181. That is, a sound corresponding to the first acoustic signal S1 may be output by the output device 181 to inform the user that a sound corresponding to the second acoustic signal S2 is to be output thereafter. When the outputting of the sound corresponding to the first acoustic signal S1 is completed, the conversion device 180 may transmit the second acoustic signal S2 to the output device 181. Upon transmission of the second acoustic signal S2, the control signal transmitted from the controller 170 to the conversion device 180 may be include in the acoustic signal and control the output device 181 to output a sound corresponding to the second acoustic signal S2. When the outputting of the sound corresponding to the second acoustic signal S2 is completed, the controller 170 may control the conversion device 180 to output a third acoustic signal to the output device 181. The sound corresponding to the third acoustic signal S3 informs the user that the outputting of the second acoustic signal S2 is completed.
The sound corresponding to the first acoustic signal S1 and the sound corresponding to the third acoustic sound S3 may include, for example, at least one of a voice recognizable by the user, a melody, and a buzzer sound. When the sound corresponding to the first acoustic signal S1 is output from the output device 181, the user may get ready for the transmission of the second acoustic signal S2 corresponding to the product information. Further, when the sound corresponding to the third acoustic signal S3 is output from the output device 181, the user may be made aware that the transmission of the second acoustic signal S2 corresponding to the product information is completed. Therefore, the user may be correctly informed of the transmission of the product information, thereby increasing user convenience. Further, upon outputting of the second acoustic signal S2, it may be possible to eliminate factors disturbing the sound corresponding the second acoustic signal S2 and the user may prepare for the outputting of the second acoustic signal S2, thereby efficiently outputting the product information.
Meanwhile, the conversion device 180 may output a separation signal S4 to separate the acoustic signals S1, S2, and S3 during a dummy time T1 between the first acoustic signal S1, the second acoustic signal S2, and the third acoustic signal S3. That is, when the outputting of the first acoustic signal S1 from the conversion device 180 is completed, a separation signal S4 may be output during a dummy time T1. Further, when the outputting of the separation signal S4 is completed, the conversion device 180 may output the second acoustic signal S2. When the outputting of the second acoustic signal S2 is completed, the conversion device 180 may output a separation signal S4 during a dummy time T1. Finally, when the outputting of the separation signal S4 is completed, the conversion device 180 may output the third acoustic signal S3. Therefore, the user may get ready to correctly output the second acoustic signal S2 corresponding to the product information during the dummy time T1. As the second acoustic signal S2 is correctly output, this may prevent damage to the product information. Further, when the separation signal S4 is input into the output device 181, the control signal from the controller 170 may be included in the acoustic signal and control the output device 181 to output a sound corresponding to the separation signal S4 as mute.
Meanwhile, a data separation signal S5 that separates the second acoustic signals S2 in between the repetitively output second acoustic signals S2 may be output from the conversion device 180 during a data dummy time T2. That is, the conversion device 180 may output a second acoustic signal S2, and upon completion of the outputting of the second acoustic signal S2, output a data separation signal S5 during a data dummy time T2. When the outputting of the data separation signal S5 is completed, the conversion device 180 may re-output the second acoustic signal S2. Therefore, the second acoustic signals S2 may be easily separated upon outputting of the second acoustic signals S2 by outputting the data separation signal S5 during the data dummy time T2. Further, the data separation signal S5 is input into the output device 181, the controller 170 may control the output device 181 to output a sound corresponding to the data separation signal S5 as mute.
Referring to
At this time, the user confirms the product information of the laundry treatment machine 200 displayed on the output device of the laundry treatment machine 200, and controls the operation of the laundry treatment machine 200 or asks for repairs to a management device 290 (S12).
In a case where the user is connected to the management device 290 and manipulates an input device provided on the laundry treatment machine 200 upon the request of the management device 290 (S13), a sound including product information is output (S14), so that the management device 290 can check a product state of the laundry treatment machine 200 via the sound. Here, the laundry treatment machine 200 of the present invention does not simply output the product information but converts the product information into a predetermined sound and outputs the sound.
Hereinafter, a laundry treatment machine will be exemplified as the laundry treatment machine 200 of the present invention, which is not intended to be limiting. It is apparent that the present invention is applicable to a TV, air conditioner, washing machine, refrigerator, electric rice cooker and microwave oven as well as the laundry treatment machine 200.
When the user is connected to the management device through a predetermined communication network, e.g. a telephone network, the management device 290 confirms the sound output from the laundry treatment machine 200, judges the product state of the laundry treatment machine 200 (S15), and sends a repairman to the user so as to provide an appropriate service (S16).
Here, since the management device 290 can accurately judge and handle the state of the laundry treatment machine 200 via the sound, it can rapidly provide a service.
Referring to
The laundry treatment machine 200 may include the same or similar components as the laundry treatment machine of
A method for converting the product information of the laundry treatment machine 200 into an acoustic signal and outputting a sound corresponding to the acoustic signal, and a control flow thereof are the same or similar to those as described with respect to
The sound output from the output device 181 may be transmitted to the management device 290 via a communications network 296. Further, the laundry treatment machine system W1 may further include an external terminal 230 connected to the management device 290 and the communications network 296. The external terminal 230 may include any device capable of transmitting the sound output from the output device 181, such as a wired phone, a wireless phone, or a mobile phone, to the management device 290. The user may input the sound output from the output device 181 into the external terminal 230. In contrast to the description of
That is, regarding the control flow of the management device 290, as described in
Meanwhile, the management device controller 294 may judge whether the converted product information is correctly transmitted, as well as compare the converted product information with the preset data. The converted product information may be damaged by external factors as it is transmitted to the management device controller 294. If the management device controller 294 judges that the converted product information is damaged, the management device controller 294 may transmit a re-transmit command indicating the damage of the converted product information to the signal conversion device 293. The transmitted re-transmit command may be converted into a management device acoustic signal in the signal conversion device 293. The converted management device acoustic signal may be transmitted to the transmission/reception device 291. The transmitted management device acoustic signal may be transmitted as a sound corresponding to the management device acoustic signal to the laundry treatment machine 291 through the external terminal 230. The transmitted sound may be transmitted to an sound input device 191, such as a microphone, and the re-transmit command may be converted through an inverse conversion device 190 and transmitted to the controller 170. Upon receipt of the re-transmit command, the controller 170 may re-transmit the product information to the conversion device 180. The re-transmitted product information may be output again through the output device 181 in a reverse manner as that described in
Meanwhile, the management device controller 293 may discriminate the order of the first acoustic signal S1, the second acoustic signal S2, and the third acoustic signal S3. Further, the management device controller 293 may judge whether the second acoustic signal S2 is damaged. If it is judged that the sequence of the first acoustic signal S1, the second acoustic signal S2, and the third acoustic signal S3 is different from the previous input sequence, the management device controller 293 may output a re-transmit command through the transmission/reception device 291. When the re-transmit command is output, it may be transmitted to the inverse conversion device 190 through the sound input device 191. The re-transmit command transmitted to the inverse conversion device 190 may be converted into external information and transmitted to the controller 170. When the external information is transmitted to the controller 170, the controller 170 may control the conversion device 180 to re-output the plurality of acoustic signals S1, S2, and S3 based on the external information. Even if the plurality of acoustic signals S1, S2, and S3 generated in the laundry treatment machine 200 is damaged and transmitted to the management device 290, the user may re-transmit them by the re-transmit command. Thus, correct product information may be transmitted.
Meanwhile, the management device controller 293 may judge whether the second acoustic signal S2 is damaged. If it is judged that the second acoustic signal S2 is damaged, the management device controller 293 may output the re-transmit command in the same or similar manner as that described above. The re-transmit command may be input through the sound input device 191, and transmitted to the controller 170. Even if the second acoustic signal S2 is damaged, the management device 290 may receive the second acoustic signal S2 by re-outputting. Therefore, the product information may be correctly transmitted to the management device 290 and management of the laundry treatment machine 200 may be easier. Moreover, even if the user does not judge whether the second acoustic signal S2 is damaged, the second acoustic signal S2 may be retransmitted through the re-transmit command, thereby increasing user convenience.
As illustrated in
When the sound output reaches the end point, the controller 170 ends the sound output (S415), and also ends the image display (S420).
When a signal output command is input through a manipulation device 150, a sound including product information is output. As illustrated in
Meanwhile, as illustrated in
For yet another embodiment, as illustrated in
Any reference in this specification to “one embodiment,” “an embodiment,” “example embodiment,” etc., means that a particular feature, structure, or characteristic described in connection with the embodiment is included in at least one embodiment of the invention. The appearances of such phrases in various places in the specification are not necessarily all referring to the same embodiment. Further, when a particular feature, structure, or characteristic is described in connection with any embodiment, it is submitted that it is within the purview of one skilled in the art to effect such feature, structure, or characteristic in connection with other ones of the embodiments.
Although embodiments have been described with reference to a number of illustrative embodiments thereof, it should be understood that numerous other modifications and embodiments can be devised by those skilled in the art that will fall within the spirit and scope of the principles of this disclosure. More particularly, various variations and modifications are possible in the component parts and/or arrangements of the subject combination arrangement within the scope of the disclosure, the drawings and the appended claims. In addition to variations and modifications in the component parts and/or arrangements, alternative uses will also be apparent to those skilled in the art.
Number | Date | Country | Kind |
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10-2008-0040023 | Apr 2008 | KR | national |
10-2009-0030949 | Apr 2009 | KR | national |
This application claims priority to U.S. Provisional Application No. 61/048,759 filed Apr. 29, 2008, Korea Application No. 10-2008-0040023 filed in Korea on Apr. 29, 2008, and Korea Application No. 10-2009-0030949 filed in Korea on Apr. 9, 2009, which are hereby incorporated by reference.
Number | Date | Country | |
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61048759 | Apr 2008 | US |