Interactive voice response (IVR) is a technology that allows a computer to detect voice and keypad inputs. IVR technology is used in telecommunications, but is also being introduced into automobile systems for handsfree operation. An IVR system can respond to and further direct a user on how to proceed. IVR systems can be used to control almost any function where the interface can be broken down into a series of menu choices.
IVRs, however, are fundamentally limited when it comes to proper names and places whose pronunciations do not follow predictable rules. Fully automated IVRs produce an audio file that, in the worst cases, is unrecognizable due to faulty pronunciations. These faulty pronunciations cause IVRs to be harder to understand, harder to use, and less engaging. Moreover, this problem is particularly difficult with regard to internationalization (e.g. Chinese characters) or with systems that rely on recognizability of proper names for performance.
This Summary is provided to introduce a selection of concepts in a simplified form that are further described below in the Detailed Description. This Summary is not intended to identify key features or essential features of the claimed subject matter. Nor is this Summary intended to be used to limit the claimed subject matter's scope.
First, a pronunciation interface may be provided. The pronunciation interface may be configured to display a word and a plurality of alternatives corresponding to a one of a plurality of parts of the word. Next, pronunciation data may be received through the pronunciation interface. The pronunciation data may indicate a one of the plurality of alternatives. Then a pronunciation of the word may be generated based upon the received pronunciation data. The pronunciation may correspond to the indicated one of the plurality of alternatives.
Both the foregoing general description and the following detailed description provide examples and are explanatory only. Accordingly, the foregoing general description and the following detailed description should not be considered to be restrictive. Further, features or variations may be provided in addition to those set forth herein. For example, embodiments may be directed to various feature combinations and sub-combinations described in the detailed description.
The accompanying drawings, which are incorporated in and constitute a part of this disclosure, illustrate various embodiments of the present invention. In the drawings:
The following detailed description refers to the accompanying drawings. Wherever possible, the same reference numbers are used in the drawings and the following description to refer to the same or similar elements. While embodiments of the invention may be described, modifications, adaptations, and other implementations are possible. For example, substitutions, additions, or modifications may be made to the elements illustrated in the drawings, and the methods described herein may be modified by substituting, reordering, or adding stages to the disclosed methods. Accordingly, the following detailed description does not limit the invention. Instead, the proper scope of the invention is defined by the appended claims.
Embodiments of the invention may provide a process for a user to supplement and improve the linguistic quality of a computer-generated audio file. In this way, users can control, for example, how their name, business, or other information is pronounced. This process may be useful in global or international use cases so a user can ensure that the user's name or business is pronounced correctly in directory assistance or other voice applications. By making a tool that any user, including those who have not had formal linguistic or speech training, can use, a significant number of people may be empowered to use the process. This broadens the process into the realm of crowdsourcing, where thousands of users can make pronunciation improvements that increase the audio experience of millions of others.
Consistent with embodiments of the invention, the user may interact with the pronunciation interface to edit, for example, a given text string's sound and stress. For example, the pronunciation of the text string “Delapena” such as in “Delapena Automotive” can be set by the user using the pronunciation interface. The user can provide pronunciation data though the pronunciation interface to set the pronunciation, for example, as either “Day' la pee nah” or “Day la pain' yah.” Once the pronunciation is set, the pronunciation application can use the pronunciation data received through the pronunciation interface to generalize corresponding audio across contexts (including use in different prompts and applications) and can “learn” from the received data to improve performance of un-trained terms.
Method 200 may begin at starting block 205 and proceed to stage 210 where computing device 105 may provide a pronunciation interface. Computing device 105, running a pronunciation application (e.g. pronunciation application 620 as described in greater detail below,) may provide a pronunciation interface to user processor 110 over network 115. The provided pronunciation interface may comprise, but is not limited to a drop down list menu 300 as shown in
From stage 210, where computing device 105 provides the pronunciation interface, method 200 may advance to stage 220 where computing device 105 may receive pronunciation data through the pronunciation interface. The user may provide the pronunciation interface with the pronunciation data by interacting with the pronunciation interface on user processor 110 to edit, for example, a given word's, sub-word's, or text string's pronunciation (e.g. sound and stress.) Once the user provides the pronunciation data to the pronunciation interface, the user may cause the pronunciation data to be transmitted from user processor 110 to computing device 105 over network 115. The user may provide the pronunciation data to the pronunciation interface in a number of different ways as described below with respect to
In response, the user may select between plurality of alternatives 310 based upon which pronunciation the user prefers. The user may then use the pronunciation interface to transmit back to computing device 105 the user's preference. Computing device 105 may play back to the user an audible version on word 305's selected pronunciation.
As shown in
Moreover, the user can indicate a stress for word 405. For example, the user can drag a stress symbol 430 from part-to-part in word 405 in the pronunciation interface. As shown in
Moreover, the user may press a second record button 515 to record the user (or others) pronouncing the text string that was typed into word box 505 a second time. Then the two recordings may be averaged to improve the overall recording quality. Furthermore, the process illustrated in
Once computing device 105 receives the pronunciation data in stage 220, method 200 may continue to stage 230 where computing device 105 may generate a pronunciation based upon the received pronunciation data. Though not so limited, computing device 105 may generate the pronunciation in conjunction with an IVR environment. For example, with the pronunciation data received, computing device 105 may create a pronunciation of a text string that is more in line with a pronunciation the user desires. Furthermore, now that computing device 105 knows the user's preferred pronunciation, computing device 105 may add differences in prosody in other contexts. In other words, the text's pronunciation may not be limited to one context. For example, computing device 105 may give the text an “up” prosody or a “down” prosody depending upon the context in which the text is to be used. For example, these two types of prosody may be shown in the following: “Amherst is a destination for leaf peepers. If leaf peeping is your thing, go to Amherst.” In this way, the text may not be limited to a single context. Once computing device 105 generates the pronunciation in stage 230, method 200 may then end at stage 240.
Regardless of how the pronunciation is set, once it is set, computing device 105 may use the pronunciation data received through the pronunciation interface to generalize corresponding audio across contexts (including use in different prompts and applications.) In addition, computing device 105 may “learn” from the received data to improve performance of un-trained terms. For example, if a particular text, word, syllable, phoneme, or character is given a certain pronunciation by a number of users in a particular community, computing device 105 may give this particular text, word, syllable, phoneme, or character this certain pronunciation as a default in the particular community. Communities may comprise, but are not limited to, regions of a country, industries, and populations.
An embodiment consistent with the invention may comprise a system for providing pronunciation generation. The system may comprise a memory storage and a processing unit coupled to the memory storage. The processing unit may be operative to provide a pronunciation interface configured to display a word and a plurality of alternatives corresponding to the word. In addition, the processing unit may be operative to receive pronunciation data through the pronunciation interface. The pronunciation data may indicate a one of the plurality of alternatives. Moreover, the processing unit may be operative to generate a pronunciation of the word based upon the received pronunciation data. The pronunciation may correspond to the indicated one of the plurality of alternatives.
Another embodiment consistent with the invention may comprise a system for providing pronunciation generation. The system may comprise a memory storage and a processing unit coupled to the memory storage. The processing unit may be operative to provide a pronunciation interface configured to display a word and a plurality of alternatives corresponding to a one of a plurality of parts of the word. Furthermore, the processing unit may be operative to receive pronunciation data through the pronunciation interface. The pronunciation data may indicate a one of the plurality of alternatives. Moreover, the processing unit may be operative to generate a pronunciation of the word based upon the received pronunciation data. The pronunciation may correspond to the indicated one of the plurality of alternatives.
Yet another embodiment consistent with the invention may comprise a system for providing pronunciation generation. The system may comprise a memory storage and a processing unit coupled to the memory storage. The processing unit may be operative to provide a pronunciation interface configured to prompt a user for text data and sound data corresponding to the text data. Moreover, the processing unit may be operative to receive the text data and the sound data through the pronunciation interface. Furthermore, the processing unit may be operative to correlate the text data with the sound data to produce pronunciation data. The pronunciation data may indicate how parts of the text data are to be pronounced as indicated by corresponding parts of the sound data. Also, the processing unit may be operative to generate a pronunciation of at least a portion of the text data based upon the pronunciation data.
With reference to
Computing device 105 may have additional features or functionality. For example, computing device 105 may also include additional data storage devices (removable and/or non-removable) such as, for example, magnetic disks, optical disks, or tape. Such additional storage is illustrated in
Computing device 105 may also contain a communication connection 616 that may allow device 105 to communicate with other computing devices 618, such as over network 115 in a distributed computing environment, for example, an intranet or the Internet. Communication connection 616 is one example of communication media. Communication media may typically be embodied by computer readable instructions, data structures, program modules, or other data in a modulated data signal, such as a carrier wave or other transport mechanism, and includes any information delivery media. The term “modulated data signal” may describe a signal that has one or more characteristics set or changed in such a manner as to encode information in the signal. By way of example, and not limitation, communication media may include wired media such as a wired network or direct-wired connection, and wireless media such as acoustic, radio frequency (RF), infrared, and other wireless media. The term computer readable media as used herein may include both storage media and communication media.
As stated above, a number of program modules and data files may be stored in system memory 604, including operating system 605. While executing on processing unit 602, programming modules 606 (e.g. pronunciation application 620) may perform processes including, for example, one or more method 200's stages as described above. The aforementioned process is an example, and processing unit 602 may perform other processes. Other programming modules that may be used in accordance with embodiments of the present invention may include electronic mail and contacts applications, word processing applications, spreadsheet applications, database applications, slide presentation applications, drawing or computer-aided application programs, etc.
Generally, consistent with embodiments of the invention, program modules may include routines, programs, components, data structures, and other types of structures that may perform particular tasks or that may implement particular abstract data types. Moreover, embodiments of the invention may be practiced with other computer system configurations, including hand-held devices, multiprocessor systems, microprocessor-based or programmable consumer electronics, minicomputers, mainframe computers, and the like. Embodiments of the invention may also be practiced in distributed computing environments where tasks are performed by remote processing devices that are linked through a communications network. In a distributed computing environment, program modules may be located in both local and remote memory storage devices.
Furthermore, embodiments of the invention may be practiced in an electrical circuit comprising discrete electronic elements, packaged or integrated electronic chips containing logic gates, a circuit utilizing a microprocessor, or on a single chip containing electronic elements or microprocessors. Embodiments of the invention may also be practiced using other technologies capable of performing logical operations such as, for example, AND, OR, and NOT, including but not limited to mechanical, optical, fluidic, and quantum technologies. In addition, embodiments of the invention may be practiced within a general purpose computer or in any other circuits or systems.
Embodiments of the invention, for example, may be implemented as a computer process (method), a computing system, or as an article of manufacture, such as a computer program product or computer readable media. The computer program product may be a computer storage media readable by a computer system and encoding a computer program of instructions for executing a computer process. The computer program product may also be a propagated signal on a carrier readable by a computing system and encoding a computer program of instructions for executing a computer process. Accordingly, the present invention may be embodied in hardware and/or in software (including firmware, resident software, micro-code, etc.). In other words, embodiments of the present invention may take the form of a computer program product on a computer-usable or computer-readable storage medium having computer-usable or computer-readable program code embodied in the medium for use by or in connection with an instruction execution system. A computer-usable or computer-readable medium may be any medium that can contain, store, communicate, propagate, or transport the program for use by or in connection with the instruction execution system, apparatus, or device.
The computer-usable or computer-readable medium may be, for example but not limited to, an electronic, magnetic, optical, electromagnetic, infrared, or semiconductor system, apparatus, device, or propagation medium. More specific computer-readable medium examples (a non-exhaustive list), the computer-readable medium may include the following: an electrical connection having one or more wires, a portable computer diskette, a random access memory (RAM), a read-only memory (ROM), an erasable programmable read-only memory (EPROM or Flash memory), an optical fiber, and a portable compact disc read-only memory (CD-ROM). Note that the computer-usable or computer-readable medium could even be paper or another suitable medium upon which the program is printed, as the program can be electronically captured, via, for instance, optical scanning of the paper or other medium, then compiled, interpreted, or otherwise processed in a suitable manner, if necessary, and then stored in a computer memory.
Embodiments of the present invention, for example, are described above with reference to block diagrams and/or operational illustrations of methods, systems, and computer program products according to embodiments of the invention. The functions/acts noted in the blocks may occur out of the order as shown in any flowchart. For example, two blocks shown in succession may in fact be executed substantially concurrently or the blocks may sometimes be executed in the reverse order, depending upon the functionality/acts involved.
While certain embodiments of the invention have been described, other embodiments may exist. Furthermore, although embodiments of the present invention have been described as being associated with data stored in memory and other storage mediums, data can also be stored on or read from other types of computer-readable media, such as secondary storage devices, like hard disks, floppy disks, or a CD-ROM, a carrier wave from the Internet, or other forms of RAM or ROM. Further, the disclosed methods' stages may be modified in any manner, including by reordering stages and/or inserting or deleting stages, without departing from the invention.
All rights including copyrights in the code included herein are vested in and the property of the Applicant. The Applicant retains and reserves all rights in the code included herein, and grants permission to reproduce the material only in connection with reproduction of the granted patent and for no other purpose.
While the specification includes examples, the invention's scope is indicated by the following claims. Furthermore, while the specification has been described in language specific to structural features and/or methodological acts, the claims are not limited to the features or acts described above. Rather, the specific features and acts described above are disclosed as examples for embodiments of the invention.
Number | Name | Date | Kind |
---|---|---|---|
5850629 | Holm et al. | Dec 1998 | A |
5893132 | Huffman et al. | Apr 1999 | A |
5933804 | Huang et al. | Aug 1999 | A |
6973427 | Hwang et al. | Dec 2005 | B2 |
6990450 | Case et al. | Jan 2006 | B2 |
7099828 | Kobal et al. | Aug 2006 | B2 |
7292980 | August et al. | Nov 2007 | B1 |
7433819 | Adams et al. | Oct 2008 | B2 |
20050137872 | Brady | Jun 2005 | A1 |
20050177369 | Stoimenov et al. | Aug 2005 | A1 |
20070220054 | Hunter et al. | Sep 2007 | A1 |
20070239455 | Groble et al. | Oct 2007 | A1 |
Number | Date | Country | |
---|---|---|---|
20100153115 A1 | Jun 2010 | US |