Patent Application
20130262593
The described embodiments relate generally to search results. More particularly, the described embodiments relate to methods, and systems for identifying message threads of a message storage system having relevance to a first file
Search engines running on message storage systems use a variety of search techniques to present individual messages or message threads to users based on one or more search terms that are provided by the users. The relevance of search results relate closely to the search terms, one or more senders, and date sent. The search engine generally produces a large number of message threads that include some irrelevant results and are difficult to sort for relevant messages or message threads. Many suggested message threads are not relevant to the user. Relevant results are not always provided.
It is desirable to have methods and systems for providing a list of message threads related to the selected message thread relevant to the subject matter of the selected message thread.
One embodiment includes a method of automatically identifying one or more message threads in a message storage system related to a first file. The method includes identifying a plurality of message threads within the message storage system, wherein the plurality of message threads each have a relationship with the first file, wherein the message storage system provides a platform for storing and sharing message threads, and each message thread includes a message and associated information. The method further includes generating, by a system server, a list of inquiries based on the plurality of message threads, providing, by the system server, the list of inquiries to at least one sender of the first file, receiving from the at least one sender at least one response to the list of inquiries, selecting a subset of the plurality of message threads based on the at least one response, and storing information related to the selected subset of the plurality of message threads for access if the first file is selected.
Another embodiment includes providing the list of inquiries to more than one sender. In another embodiment, a different list of inquiries is provided to a first sender and other senders. The identified message threads are ranked based on the responses from all the senders and a subset of message threads is selected.
Other aspects and advantages of the described embodiments will become apparent from the following detailed description, taken in conjunction with the accompanying drawings, illustrating by way of example the principles of the described embodiments.
In the following figures like reference numbers are used to refer to like elements. Although the following figures depict various examples, the one or more implementations are not limited to the examples depicted in the figures.
The described embodiments are embodied in methods, and systems for providing a set of message threads to a user in a message storage system, where the set of message threads have relevance to the first file from a search or retrieval of a record identifying the first file.
The message storage system is updated constantly as users add message threads the message storage system. As the number of message threads grows large, existence of the message thread may not be known to many users if relevant hyperlinks to other message threads are not created. Creating hyperlinks is a manual task and often few message threads are hyperlinked together in a message storage system. Search engines provide access to the message threads that are not hyperlinked.
Unlike machine generated references using an algorithm running on a computer, the judgment of the senders in selecting reference documents is valuable to other readers due to the sender's intrinsic understanding and motivation to identify materials related to the message thread written by that sender. In general, a sender or expert has greater interest and precise understanding of the subject matter of what they wrote compared to other readers. In the described embodiments, a sender is a sender, co-sender, a participant, an expert on the subject matter or a team member or anyone who has write-privilege to the first file.
Search engines list related message threads that are published before or after a message thread has been published. When a message thread is selected from the search results, a set of related message threads may be presented by the search engine. The set of related message threads are based on some criteria such as the number of hyperlinks a message thread has, common subject matter, and the frequency of certain phrases. The number of hyperlinks is one of the criteria for search engines to list a message thread at the top of the related message threads. If a message thread has no hyperlinks, the search engine may not list a message thread at the top though the message thread may be relevant. The criteria for suggesting a list of related message threads can be improved by using an expert or sender to recommend the message threads through hyperlinks. The process of semi-automating the presentation of a list of related message threads is described in the embodiments.
A set of message threads related to the first file is identified in message storage system 110 by server 120. In one embodiment, identifying a message thread in message storage system 110 includes server 120 identifying a set of message threads related to the first file and receiving the list of identified message threads. In another embodiment, identifying in message storage system 110 includes server 120 receiving the list of identified message threads. The set of identified message threads 110 can be the output of a natural language search, or a text analysis, or from collaborative filtering, or any other search technique. The search can be based on a string of words, or a picture or a sender. The set of message threads is derived based on a relationship with the first file. The relationship can be any one of or some of sender of the first file, sender of the hyperlinks cited in the first file, frequently used noun phrases, date sent later than the first file, a specific date sent, or a date sent after a specific date. Message threads sent from a sender tend to have common subject matter. Frequently used noun-phrases in the first file are also keywords for searching related message threads. However, the number of occurrence of specific noun phrases in the message storage system may change with technology or over a period. Many search engines may not have the intelligence to recognize the changing noun phrases over a period. In some embodiments, the full-text of the message thread is used for searching to yield more relevant related message threads. Message threads with date sent later than the first file are valuable as users are generally interested in recent updates.
In an example, a search engine operating on server 120 uses the IMAP® API to identify related message threads in Gmail®, based on noun phrases in full-text. Gmail® is a free message storage and transmission system. IMAP® is a powerful application-programming interface that allows users to access and search message threads in Gmail®. The algorithm used to generate the search terms automatically extracts noun phrases from a message thread using natural language processing toots and ranks them by the number of occurrences in the message thread text compared to the number of occurrences on the web.
Server 120 generates a list of inquiries based on the set of message threads related to the first file. In an embodiment, the list of inquiries includes questions asking the sender whether the message threads are relevant to the first file, and the search terms used in keyword search or noun-phrase used to select the message thread.
For an embodiment referring back to
In an embodiment, message threads selected by the sender are ranked higher than the message threads not selected by the sender. A subset of the ranked message threads is selected. In another embodiment, all message threads selected by the sender 130 are selected. In another embodiment, a certain number of ranked message threads are selected. Server 120 creates a hyperlink between the first file and the subset of selected/ranked message threads in the message storage system. The hyperlink influences future search results of the engine when the first file or any of the subset of message threads is involved. Server 120 stores information about the subset of related message threads in a storage system 140. The information includes one or more of hyperlinks to the related message threads, ranking of the message threads, the sender of the first file, and metadata of the message threads. In the described embodiments, hyperlinks are references to message threads that connect the users to another message thread or a portion of the message thread. In another embodiment, storage system 140 is a separate storage system. When a user selects (150) the message thread identifier from the search results or any other listing, server 120 retrieves information about the selected/ranked related message threads. The user is presented with a list of information about the related message threads.
The list of inquiries generated by server 320 is notified to the first sender 330. The list of inquiries is also notified to second sender 331. In the described embodiments, the second sender is one or more senders other than the first sender. The first and second senders are notified electronically as described in conjunction with
Information about the selected/ranked message threads is stored in storage system 140. User selection of the first file identifier 150 from search results or any other listing is sent to server 320. Server 320 retrieves information about the selected/ranked list of related message threads from the message storage system before presenting to the user. In one embodiment, the identity of the senders who selected each message thread is revealed to the user by displaying meta-data such as the sender's name, address, or contact information.
Second sender 451 is notified electronically (by methods discussed in conjunction with
In an embodiment, server 420 generates a questionnaire based on identified message threads related to the first file 110. The questionnaire includes the opinion of one or more senders of the identified message threads about the selection as a related message threads to the first file. The questionnaire is notified to the senders of identified message threads 452. Server 420 receives response 3 from the senders of identified message threads 452. In an embodiment, server 420 ranks an identified message thread based on the number of selections from second senders 451 and the selection from the sender of identified message threads 452. A subset of the ranked related message threads is selected.
In an embodiment, all message threads selected by second senders are selected. In another embodiment, related message threads receiving a certain rank are selected. Information related to the ranked and first file is stored in storage system 140. In an embodiment, the information related to the selected/ranked message threads includes one or more of hyperlinks to the selected message threads, the sender of the selected message thread, the title of the selected message thread, the senders, the opinion of the sender of the selected message thread, opinion of the senders of the first file, sender's name, address, or contact information, the published date, and the selection/rank date. When a user selects the first file identifier 453, server 420 retrieves the information related to the selected related message threads from storage system 140. Information related to the subset of selected/ranked message threads is presented to the user shown in
The list of inquiries is notified to the sender of the message thread 130. A response is received from the sender. The response includes a selection of message threads related to the first file and optionally the reason for relevancy in the sender's opinion. In an embodiment, the response includes a ranked list of the related message threads, identifying the relevance of the related message threads to the first file. Server 520 ranks the related message threads based on the response from the sender. A subset of the ranked related message threads is selected. Server 520 stores information about the subset of selected/ranked message threads in a storage system 140. When a second search yields a plurality of search results containing the information identifying first file 550, server 520, retrieves the stored information about the subset of selected/ranked message threads and influences the ranking of the first file relative the search results when presenting the search results to the user. In one embodiment, the identity of the senders who selected each message thread is revealed to the user by displaying meta-data such as the sender's name, address, or contact information.
In step 604, the server automatically generates a list of inquires based on the search results of step 602 to access the relevancy of the search result. The list of inquiries includes questions about each related message thread. In an embodiment, inquiries list the subject of one or more message threads identified in the search, the date sent, and the search terms used to identify the message thread. Other embodiments may not list all the above items.
In step 608, method 600 receives at least one response to the list of inquiries from the senders. The response includes a selection whether any of the message threads are relevant to the first file. If any of the message threads is relevant, a selection of the relevant message thread and optionally the reason for the message thread being relevant is presented. In an embodiment, the response includes a list of the related message threads, identifying the relevance of the related message threads to the first file. In step 610, method 600 analyzes the responses from the senders. The related message threads are ranked based on the number of selections received from the senders. A subset of the ranked related message threads is selected. In an embodiment, all message threads selected by the senders are selected. In another embodiment, a certain number of ranked message threads are selected. In another embodiment, message threads receiving certain rank are selected. Method 600 creates a hyperlink between the first file and the selected/ranked subset of message threads. The hyperlink can influence the search results in the message storage system when the first file is involved. In step 612, information about the selected/ranked message threads related to the first file is stored. The information about the selected/ranked message threads includes at least one of hyperlinks to the message threads in the message storage system, the rank of each message thread in the selected subset, metadata of the message threads. The information may be stored on the message storage system or any other storage system.
Steps 602-612 are performed to generate a list of selected/ranked message threads that may be more relevant than the machine generated references. In an embodiment, steps 602-612 are performed once. In another embodiment, steps 602-612 are performed at certain fixed intervals. In another embodiment, events such as addition of a certain number of message threads or a manual intervention may trigger steps 602-612.
In step 614, method 600 receives a selection of the first file identifier or information about the first file from a user. The message thread or information about the message thread may be selected from search results or from a list of message threads. The server retrieves the stored information about the selected/ranked message threads in step 616. Information about the related message threads is displayed to the user in step 618 shown in
in an embodiment, each of the steps of method 600 may be a distinct step. In other embodiments, method 600 may not have all of the above steps and/or may have other steps in addition to or instead of those listed above. The steps of method 600 may be performed in another order. Subsets of the steps listed above as part of method 600 may be used to form their own method. In an embodiment, there could be multiple instances of method 600.
In method 700, a set of one or more message threads related to a first file is identified in step 702. In step 704, a first list of inquiries about the set of message threads identified in step 702 is generated. The first list of inquiries includes questions whether each of the identified message threads are related to the first file and optionally why they are related. In the described embodiment, steps 702 and 704 are similar to steps 602 and 604 respectively. The first list of inquiries is notified to a first sender of the first file in step 706. A first response to the first list of inquiries is received in step 708. The response includes a selection of message threads related to the first file and optionally the reason for the selection. In step 710, a second list of inquires based on the response from the first sender about the relevance of the set of message threads to the first file is generated. In an embodiment, the second list of inquiries includes a list of message threads selected by the first sender for selecting message threads related to the first file. In an embodiment, the second list of inquires includes questions whether the second sender agrees with the first sender. In another embodiment, the second list of inquiries includes the reason for a message thread being relevant to the first file.
One or more second senders of the first file are notified with the second list of inquiries in step 712. In step 714, one or more second response is received from the second senders 451. In an embodiment, a questionnaire is generated based on the list of identified message threads in step 715A. The questionnaire includes whether the identified message thread is related to the first file. The questionnaire is notified to one or more senders of the plurality of identified message threads. In step 715B, server 420 receives response from one or more senders of the plurality of identified message threads.
In step 716, the second response from the second senders is analyzed. In an embodiment, message threads are ranked based on the number of selections from the second senders. In an embodiment, the response includes identifying the relevance of the related message threads to the first file. A subset of the ranked message threads is selected. In an embodiment, all message threads selected by the second senders are selected. In another embodiment, a certain number of ranked message threads or message threads with a certain rank are selected. Method 700 creates a hyperlink between the first file and the selected/ranked subset of message threads. The hyperlink can influence the search results in the message storage system when the first file is involved. In step 718, information about the selected/ranked subset of message threads related to the first file is stored in a storage system. Steps 702-718 are performed to generate a list of selected/ranked message threads that may be more relevant than the machine generated references. In an embodiment, steps 702-718 are performed once. In another embodiment, steps 702-718 are performed at certain fixed intervals. In another embodiment, events such as addition of a certain number of message threads or a manual intervention may trigger steps 702-718.
In step 720, the server receives a selection of the first file identifier. Information about the related message threads of the first file stored in a storage system is retrieved in step 722. Information about the list of related message threads is presented to the user in step 724. Steps 720-724 are performed when a user selects the first file for display. Steps 718, 720, 722, and 724 are similar to steps 612, 614, 616, and 618 respectively. In an embodiment, each of the steps of method 700 may be a distinct step. In other embodiments, method 700 may not have all of the above steps and/or may have other steps in addition to or instead of those listed above. The steps of method 700 may be performed in another order. Subsets of the steps listed above as part of method 700 may be used to form their own method. In an embodiment, there could be multiple instances of method 700.
A list of inquiries is generated based on the message threads related to the first file in step 804. The list of inquiries includes whether each message thread listed as related message thread from the search results is related to the first file and optionally the reason for being related. In step 806, the list of inquiries is notified to one or more senders. In step 808, method 800, receives at least one response from the senders providing information about the relevancy of related message threads to the first file and optionally the reason for a message thread being related in the opinion of the sender. In step 810, the related message threads are ranked based on the number of selections from the senders. In an embodiment, the response includes a ranked list of the related message threads, identifying the relevance of the related message threads to the first file. A subset of the ranked message threads is selected. Information related to the subset of message threads is stored in a storage system in step 812. Method 800 creates a hyperlink between the first file and the selected/ranked subset of message threads. The hyperlink can influence the search results in the message storage system when the first file is involved. Steps 804, 806, 808, 810, and 812 may be similar to steps 604, 606, 608, 610 and 612.
Steps 802-812 are performed to generate a list of selected/ranked message threads that may be more relevant than the machine generated referenced. In an embodiment, steps 802-812 are performed once. In another embodiment, steps 802-812 are performed at certain fixed intervals. In another embodiment, events such as addition of a certain number of message threads or a manual intervention may trigger steps 802-812.
A second search in the message storage system using a search engine yields a first file and the server receives a selection of the first file identifier in step 814. The selection of the first file can influence the search results of future searches. The server retrieves information about the related message threads (stored in step 812) from the storage system in step 816. In step 818, information about the related message threads is presented to the user. In one embodiment, the identity of the senders who selected each message thread is revealed to the user by displaying meta-data such as the sender's name, address, or contact information. Steps 814, 816, and 818 my be similar to steps 614, 616 and 618. Steps 814, 816, and 818 are repeated for every search yielding the first file. In an embodiment, each of the steps of method 800 may be a distinct step. In other embodiments, method 800 may not have all of the above steps and/or may have other steps in addition to or instead of those listed above. The steps of method 800 may be performed in another order. Subsets of the steps listed above as part of method 800 may be used to form their own method. In an embodiment, there could be multiple instances of method 800.
One or more message threads related to a first file in the message storage system are identified by server 120 or server 320 or server 420. In the described embodiments, the first file can reside in a sender system 922, or in the message storage system 920 or in server system 902. In several embodiments, the related message threads are identified by natural language search, or text analysis, or from collaborative filtering, or any other search techniques. In an embodiment, server 120 or 320 or 420 extracts noun phrases from message threads in the message storage system using natural language processing tools and ranks them by the number of occurrences in the message thread compared to the number of occurrences on the message storage system. In one embodiment, server 520 searches the message storage system using IMAP® API to automatically extract noun phrases from message threads in Gmail using natural language processing tools and rank them by the number of occurrences in the message thread compared to the number of occurrences on the message storage system. In an embodiment, hyperlink-validation is used to generate the list of related message threads.
In an embodiment, the list of inquiries generated by the system server includes one or more identified message threads related to a first file. In an embodiment, the inquiries include the search terms used in a search using text analysis or collaborative filtering. In another embodiment, the list of inquires includes one or more identified message threads and noun-phrases from the first file used to identify the message threads. In an embodiment, the list of inquiries presented to the first sender includes one or more subjects of related of message threads, the search term used to identify the related message threads, the noun-phrases which are validated by their presence in the hyperlinks of the first file, the date sent. The list of inquiries for second senders is influenced by a response received from a first sender. The list of inquiries to second senders includes one or more of the selection of related message threads by the first sender, the search terms used to identify the related message thread, the noun-phases used in hyperlink-validation techniques and the date sent. In an embodiment, a questionnaire is generated to the senders of the identified message threads. In an embodiment, the list of inquiries includes one or more of the types of relationship tags of the identified message thread such as whether the identified message thread summarizes the first file, contradicts the first file, or complements the first file. In an embodiment, the list of inquiries includes one or more of the types of relationship tags of the identified file such as whether the identified web pages summarizes the first file, contradicts the first file, or complements the first file.
The questionnaire may contain questions whether the identified message thread is related to the first file. The list of inquires is notified electronically to one or more senders. The notification comprises at least one of an email message, messaging on a social network, instant message thread or a web-based interface notification.
The related message threads are ranked based on the number of selections from the senders. In an embodiment, a selection of the related message thread from each sender is ranked equally. In another embodiment, selection of a message thread from the first sender receives higher ranking. In another embodiment, selection of a message thread from a sender who responds to queries more often is ranked higher. In another embodiment, selection by the sender of the identified message thread is ranked higher. In another embodiment, selection of a message thread by the sender of the first file and sender of the message thread is ranked highest. A subset of the related messages is selected. In an embodiment, all messages selected by the senders are selected. A subset of the related message threads is selected. In an embodiment, all message threads selected by the senders are selected. In another embodiment, a certain number of the ranked message threads are selected. In another embodiment, message threads receiving a certain rank are selected.
In an embodiment, a method of identifying message threads of a message storage system having relevance to a first file, comprising: identifying a plurality of message threads within the message storage system, wherein the plurality of message threads each have a relationship with the first file; generating, by a system server, a list of inquiries based on the plurality of message threads; providing, by the system server, the list of inquiries to at least one sender of the first file; receiving from the at least one sender at least one response to the list of inquiries; selecting a subset of the plurality of message threads based on the at least one response; storing information related to the selected subset of the plurality of message threads for access if the first file is select.
In an embodiment, the method of generating, by the system server, a second list of inquiries based on the plurality of message threads; providing, the system server, the second list of inquiries to at least one second sender of the plurality of message threads; receiving from the at least one second sender of the plurality of message threads at least one second response to the second list of inquiries; re-selecting the subset of the plurality of message threads based on the at least one response and the at least one second response; and storing information related to the re-selected subset of the plurality of message threads for access if the first file is selected. In an embodiment, a method further comprising providing, by the system server, the selected subset of the plurality of message threads to a user that selects the first file and identifying the at least one sender to the user. In an embodiment, a method wherein identifying the at least one sender comprises providing the user with the at least one sender's name, address, or contact information. In an embodiment, a method comprising providing, by the system server, the selected subset of the plurality of message threads to a user that selects the first file and identifying the at least one sender of the first file, and the at least one sender of the plurality of message threads to the user, wherein identifying the at least one sender comprises providing the user with the at one of a name, address, or contact information of the at least one sender. In an embodiment, a method comprising providing a hyperlink between the first file and the selected subset of the plurality of message threads, wherein the hyperlink influences a ranking of search results that include at least one of the first file and the plurality of message threads. In an embodiment, a method wherein the plurality of message threads are each identified by a plurality of subject-matter searches, wherein each search identifies one of the plurality of message threads and the first file. In an embodiment, a method wherein at least one of the plurality of subject-matter searches is refined by the at least one response.
In an embodiment, a method wherein at least one of the plurality of subject-matter searches uses a keyword search application programming interface to access message threads in the message storage system. In an embodiment, a method wherein the list of inquiries includes search terms used in a search that identified the first file and the plurality of message threads, thereby establishing a relationship between the first file and the plurality of message threads by text analysis or collaborative filtering. In an embodiment, a method wherein the search terms comprise strings of words or noun phrases. In an embodiment, a method wherein the search terms comprise sender names cited by the first file. In an embodiment, a method wherein the search terms comprise a term within the first file. In an embodiment, a method where the search is based on at least one of a word string, a sender, or an image. In an embodiment, a method wherein the search terms are included within text of hyperlinks of the first file. In an embodiment, a method wherein each of the plurality of message threads includes a publication date, wherein each of the publication dates is more recent than at least one of a first revision or a last revision date of the first file.
In an embodiment, a method wherein each of the plurality of message threads includes a publication date, wherein each of the publication dates is a specific date. In an embodiment, a method wherein each of the plurality of message threads includes a publication date, wherein each of the publication dates comprises a date before a specific date. In an embodiment, a method wherein the list of inquiries includes titles of at least a subset of the plurality of message threads. In an embodiment, a method wherein the list of inquiries includes senders of at least a subset of the plurality of message threads.
In a embodiment, a method wherein the at least one sender includes a first sender and a second sender, and wherein the list of inquiries for the first sender is influenced by a response received from the second sender. In an embodiment, a method wherein the list of inquiries includes a relationship tag between at least one of the plurality of message threads and the first an embodiment, a method where in the relationship tag comprises at least one question of whether the relationship of the at least one the plurality of message threads to the first file is supportive, contradictory or summarizing. In an embodiment, a method wherein providing the list of inquiries to the at least one sender of the first file comprises electronically communicating the list of inquires to the at least one sender using a notification. In an embodiment, a method wherein the notification comprises at least one of an email, messaging on a social network, or instant message. In an embodiment, a method wherein the notification comprises a web-based interface notification. In an embodiment, a method wherein receiving from the at least one sender at least one response to the list of inquiries comprises receiving a selected subset of the plurality of message threads that the at least one sender selects as being relevant to the first file.
In an embodiment, a method wherein receiving from the at least one sender at least one response to the list of inquiries comprises receiving a ranked list of at least a subset of the plurality of message threads that identifies an order of relevance of the at least the subset of the plurality of message threads to the first file. In an embodiment a method comprising providing the at least one inquiry based on one response to at least one other sender; receiving from the at least one other sender at least one second response to the at least one response; re-selecting the subset of the plurality of message threads based on the at least one second response; storing information related to the re-selected subset of the plurality of message threads for access if the first file is selected. In an embodiment, a method wherein the list of inquiries is provided to a plurality of senders, and responses received from each of the plurality of senders are compiled for selecting the subset of the plurality of message threads. In an embodiment, a method wherein a plurality of lists of inquiries are provided to a plurality of senders, and responses received from each of the plurality of senders are compiled for selecting the subset of the plurality of message threads.
In an embodiment, a method comprising the at least one sender having a permission to edit the first file. In an embodiment, a method for a server to identify message threads having relevance to a first file, comprising receiving, by the server, a plurality of message threads, wherein the plurality of message threads were generated by a subject matter search; generating, by the server, a list of inquiries based on the plurality of message threads; providing, by the server, the list of inquiries to a sender of the first file, wherein the first file is a one of the plurality of message threads; receiving, by the server, from the sender at least one response to the list of inquiries; selecting, by the server, a subset of the plurality of message threads based on the at least one response; storing, by the server, the selected subset of the plurality of message threads for access if the first file is selected. In an embodiment, a method comprising providing, by the server, the selected subset of the plurality of message threads to a user that selects the first file. In an embodiment, a system for identifying message threads having relevance to a first file, comprising a server configured to present on a first display a list of inquiries to an identified sender of a first file, wherein the list of inquiries is based on a plurality of message threads; the server configured to receive from the identified sender at least one response to the list of inquiries; the server configured to select a subset of the plurality of message threads based on the at least one response; a server configured to present on a second display the selected subset of the plurality of message threads to a user that selects the first file. In an embodiment, a programmable storage device readable by a machine, tangibly embodying a program of instructions when executed by the machine to perform a method of identifying message threads of a message storage system having relevance to a first file, the method comprising identifying a plurality of message threads within the message storage system, wherein the plurality of message threads each have a relationship with the first file; generating, by a system server, a list of inquiries based on the plurality of message threads; providing, by the system server, the list of inquiries to at least one sender of the first file; receiving from the at least one sender at least one response to the list of inquiries; selecting a subset of the plurality of message threads based on the at least one response; storing information related to the selected subset of the plurality of message threads for access if the first file is selected. In an embodiment, a method of identifying message threads of a message storage system having relevance to a first file, comprising identifying a plurality of message threads within the message storage sys wherein the plurality of message threads each have a relationship with the first file; generating, by a system server, a first list of inquiries based on the plurality of message threads; providing, by the system server, the first list of inquiries to at least one sender of the first file; receiving from the at least one sender of the plurality of message threads at least one first response to the first list of inquiries; generating, by the system server, a second list of inquiries based on the plurality of message threads; providing, by the system server, the second list of inquiries to at least one second sender of the plurality of message threads; receiving from the at least one second sender of the plurality of message threads at least one second response to the second list of inquiries; selecting a subset of the plurality of message threads based on the at least one first response and the at least one second response; storing information related to the selected subset of the plurality of message threads for access if the first file is selected.
In an embodiment, a method wherein the information related to the selected subset of the plurality of message threads comprises an opinion of the at least one sender of either the first file or the plurality of message threads. In an embodiment, a method comprises providing the opinion of the at least one sender to a user that selects the first file.
As shown in
Memory system 906 may include, for example, any one of, some of, any combination of, or all of a long-term storage system, such as a hard drive; a short-term storage system, such as random access memory; a removable storage system, such as a floppy drive or a removable drive; and/or flash memory. Memory system 906 may include one or more machine-readable mediums that may store a variety of different types of information. The term machine-readable medium is used to refer to any medium capable carrying information that is readable by a machine. One example of a machine-readable medium is a computer-readable medium.
In an embodiment, memory system 906 stores code for search engine 908, code to identify plurality of message threads 910, code to generate a list of inquiries/questionnaire 912, and code to select/rank subset of plurality of message threads 914. Memory system 906 stores code for the search engine 906 to search the message storage system for message threads related to a first file and returns the result to server system 902. In the described embodiments, the first file can reside in the message storage system 920, or sender system 922, or storage system for information related to selected/ranked subset of message threads 924 or memory system 906 or any other storage system. In an embodiment, the search engine searches the subject heading of message threads. In another embodiment, the search engine searches the entire message thread for keywords. The results from the search engine are ranked in order of relevancy. The relevancy may be the number of times the keyword appears in the message thread, and the number of hyperlinks.
The keywords for searching related message threads are supplied by the code to identify plurality of message threads 910. The keywords may be all of or some of frequently used noun phrases, the sender of the first file, the senders listed in the references cited in the first file, words from the subject, date sent, words related to subject matter. Once the server receives the list of message threads related to the first file, an inquiry is automatically generated by code to generate a list of inquiries 912 and sent to one or more senders. The list of inquiries is based on the search results. The inquiries include the relevancy of each of message threads listed as a related message thread to the first file, the reason for the message thread being related to the first file. Code to select/rank subset of plurality of message threads 914, selects a subset of the message threads from search results, stores information about the selected subset of message threads, and provides a hyperlink between the first file and the selected subset of message threads. Selection of message threads may also include ranking the message threads based on the number of selection from the senders. In an embodiment, responses from different senders can have different weight. Information related to the selected/ranked subset of message threads is stored. In an embodiment, the information related to the selected/ranked subset of message threads is stored on a storage system for information related to selected/ranked subset of message threads 924. In another embodiment, the information related to the selected/ranked subset of message threads is stored in memory system 906. In another embodiment, the information related to the selected/ranked subset of message threads is stored in the message storage system. In an embodiment, a hyperlink is created between the first file and the selected subset of message threads. The hyperlink influences the ranking of search results by the search engine when the first file is involved.
Network 916 is a network and/or combination of networks of devices that communicate with one another within an enterprise or on the Internet. User system 918 is a user device connected to the network 916. User system 918 selects a message thread from the message storage system. The message thread is selected from a search result or from a listing of message threads. Message storage system 920 is a shared storage system. All users can access the message storage system to read and in some cases contribute to the message storage system. Sender system 922 is a user system in the network. The sender system has read and write access to message threads in the message storage system. A sender of a message thread may be a sender of the first message in the message thread, sender of any message, an expert in the subject matter or a team member.
An embodiment includes a programmable storage device (such as memory 906) readable by a machine (such as processor system 904), tangibly embodying a program of instructions when executed by the machine to perform a method of identifying message threads of a message storage system having relevance to a first file. The method includes identifying a plurality of message threads within the message storage system, wherein the plurality of message threads each have a relationship with the first file, wherein the message storage system provides a platform for storing and sharing message threads, and each message thread includes a message and associated information. The method further includes generating, by a system server, a list of inquiries based on the plurality of message threads, providing, by the system server, the list of inquiries to at least one sender of the first file, receiving from the at least one sender at least one response to the list of inquiries, selecting a subset of the plurality of message threads based on the at least one response, storing information related to the selected subset of the plurality of message threads for access if the first is selected.
Although specific embodiments have been described and illustrated, the described embodiments are not to be limited to the specific forms or arrangements of parts so described and illustrated.
