Patent Grant
10133224
This application claims priority based on 35 USC § 119 from prior Japanese Patent Application No. 2016-047718 filed on Mar. 11, 2016, entitled “IMAGE FORMATION APPARATUS AND ERROR NOTIFICATION METHOD”, the entire contents of which are incorporated herein by reference.
1. Field of the Invention
This disclosure is related to an image formation apparatus to form an image on a record medium, and an error notification method applicable to the image formation apparatus.
2. Description of Related Art
When a conventional image formation apparatus detects the occurrence of an anomaly (an error), the image formation apparatus displays a message indicating a content of the occurring anomaly (error information) on a display unit (see Japanese Patent Application Publication No. 2014-8678, for example).
However, in the related art, the message indicating the content of the anomaly does not reflect a situation of the image formation apparatus (whether a replaceable part is a genuine part or not, for example). Accordingly, a maintenance staff who receives the message may fail to accurately identify a cause of the anomaly and therefore may be unable to appropriately determine a countermeasure (a maintenance or repair method).
In view of the above, it is an object of one aspect of the invention to provide an image formation apparatus and an error notification method which enable an appropriate determination of a countermeasure for an occurring anomaly by using the notified error information.
A first aspect of the invention is an image formation apparatus that includes: an image formation device which forms an image on a record medium; a replaceable part attached to the image formation device, the replaceable part including an information storage unit having unique identification information stored therein; an error detector which detects an occurrence of an anomaly; an error code storage unit having a first error code and a second error code stored therein, the first error code and the second error code each indicating a content of error display concerning the anomaly, the content of error display concerning the anomaly indicated by the second error code being different from the content of error display concerning the anomaly indicated by the first error code; and a controller which determines whether the replaceable part is of a first type or a second type based on the identification information stored in the information storage unit, outputs a first notification signal indicating a content corresponding to the anomaly of the first error code if the replaceable part is of the first type when the error detector detects the anomaly, and outputs a second notification signal indicating a content corresponding to the anomaly of the second error code if the replaceable part is of the second type when the error detector detects the anomaly.
A second aspect of the invention is an error notification method performed by an image formation apparatus provided with an image formation device which forms an image on a record medium, a replaceable part attached to the image formation device, the replaceable part including an information storage unit having unique identification information stored therein, an error detector which detects an occurrence of an anomaly, and an error code storage unit having a first error code and a second error code stored therein, the first error code and the second error code each indicating a content of error display concerning the anomaly, the content of error display concerning the anomaly indicated by the second error code being different from the content of error display concerning the anomaly indicated by the first error code. The error notification method includes: determining whether the replaceable part is of a first type or a second type based on the identification information stored in the information storage unit; and outputting a first notification signal indicating a content corresponding to the anomaly of the first error code if the replaceable part is of the first type when the error detector detects the anomaly, and outputting a second notification signal indicating a content corresponding to the anomaly of the second error code if the replaceable part is of the second type when the error detector detects the anomaly.
According to the aspects of the invention, a countermeasure for an occurring anomaly is appropriately determined.
Descriptions are provided hereinbelow for embodiments based on the drawings. In the respective drawings referenced herein, the same constituents are designated by the same reference numerals and duplicate explanation concerning the same constituents is omitted. All of the drawings are provided to illustrate the respective examples only.
Paper cassette 20 contains multiple record media (paper) 90 in such a way as to stack record media 90 inside. As hopping roller 21 rotates, record media 90 contained in paper cassette 20 are picked up one by one, separately. Conveyance roller device 22 pulls out record media 90 picked up by hopping roller 21, and conveys record media 90 in a D1 direction. Paper position detection sensor 73 detects a front end of each record medium 90 conveyed by conveyance roller device 22.
Image formation devices 11 (11Y, 11M, 11C, and 11K) serving as printing sections include: photoconductor drums 51 (51Y, 51M, 51C, and 51K) which carry electrostatic latent images; light emitting diode (LED) arrays 15 (15Y, 15M, 15C, and 15K) which are light emitting element arrays (light emitting element print heads) serving as exposure devices to perform exposure on photoconductor drums 51; and charge rollers 52 (52Y, 52M, 52C, and 52K) which uniformly charge surfaces of photoconductor drums 51. Moreover, image formation devices 11 (11Y, 11M, 11C, and 11K) include: development rollers 53 (53Y, 53M, 53C, and 53K) serving as developer carriers which supply toners serving as developers to the electrostatic latent images formed on the surfaces of photoconductor drums 51 as a result of the exposure by LED arrays 15, thereby developing the electrostatic latent images; toner cartridges 54 (54Y, 54M, 54C, and 54K) serving as developer feeders to store the toners; supply rollers 55 (55Y, 55M, 55C, and 55K) serving as developer suppliers to supply the toners stored in toner cartridges 54 to development rollers 53; development blades 56 (56Y, 56M, 56C, and 56K) serving as developer control members which control the thicknesses of toner layers on development rollers 53; and cleaning blades 58 (58Y, 58M, 58C, and 58K) which scrape off the toners remaining on photoconductor drums 51. Image formation devices 11 (11Y, 11M, 11C, and 11K) form yellow (Y), magenta (M), cyan (C), and black (K) toner images on photoconductor drums 51 (51Y, 51M, 51C, and 51K), respectively. Here, image formation devices 11Y, 11M, 11C, and 11K have the same structure except for the difference in color of the toners used for development.
Drive rollers 61 and 62 allow endless intermediate transfer belt 60 to be stretched therebetween, and rotate to move intermediate transfer belt 60 in a D2 direction. Primary transfer rollers 63 (63Y, 63M, 63C, and 63K) are disposed opposite to photoconductor drums 51 (51Y, 51M, 51C, and 51K) while interposing intermediate transfer belt 60, and are configured to transfer the toner images (developer images) formed on photoconductor drums 51 (51Y, 51M, 51C, and 51K) onto intermediate transfer belt 60.
Intermediate transfer belt 60 is disposed opposite to image formation devices 11Y, 11M, 11C, and 11K, and is configured to convey a color image that is composed of the toner images of the four colors transferred onto intermediate transfer belt 60. Density sensor 64 serving as a density detector detects an image density on intermediate transfer belt 60. Density sensor 64 includes an infrared LED to emit infrared rays and two light receiving elements (photodiodes), for example. One of the two photodiodes is located at a position to receive specular reflection light of the toner images while the other one of the two photodiodes is located at a position to receive diffuse reflection light. Secondary transfer roller 81 transfers the toner images that have been transferred onto intermediate transfer belt 60 further onto record medium 90.
Fixation device 24 includes heat roller 71 and pressure roller 72. The toner images transferred to record medium 90 are heated and pressed by heat roller 71 and pressure roller 72, and are thus fixed to record medium 90. Paired discharge rollers 26 convey record medium 90 subjected to the fixation of the toner images by fixation device 24, and discharge record medium 90 to the outside of the apparatus.
Print controller 30 controls a print operation by image formation apparatus 1 based on the print data and the control instructions received through interface device 32. For example, operation input device 33 is an operation panel (such as a touch panel) provided with an input device such as an operation button to accept an input operation by an operator, and a display. It is to be noted, however, that the input device and the display of operation input device 33 may be provided separately from each other.
ROM 35 stores control programs (software), control data, and the like, which are used for performing a processing as well as an operation control of the entirety of image formation apparatus 1. RAM 36 temporarily stores a variety of information generated along with execution of the control programs. Note that ROM 35 may be a rewritable flash ROM and the like in the embodiments.
CPU 37 performs a variety of processing as well as the operation control of the entirety of image formation apparatus 1 based on the control programs stored in ROM 35 of memory 34. In the meantime, memory 34 may be an error code storage unit which stores error codes. In addition, memory 34 stores signals based on each error code. The signals stored in memory 34 based on each error code each indicate a content concerning an anomaly. The details will be described later. Various sensors 38 include paper position detection sensor 73 illustrated in
Density sensor 64 is a sensor which detects the image density on intermediate transfer belt 60. Density sensor 64 is one example of an error detector. At least one of various sensors 38 may be another example of an error detector. Process controller 40 controls the voltages to be applied to the respective rollers based on instructions from print controller 30. Development voltage controller 41 controls the voltages (development voltages) to be applied to development rollers 53 in development device 57, and supply voltage controller 42 controls the voltages (supply voltages) to be applied to supply rollers 55 in development device 57. Layer formation voltage controller 43 controls the voltages to be applied to development blades 56 in development device 57, and charge voltage controller 44 controls the voltages (charge voltages) to be applied to charge rollers 52 in development device 57.
Exposure controller 48 controls exposure operations of LED arrays 15 (15Y, 15M, 15C, and 15K) depending on the print data. The print data are received from external apparatus 31 through interface device 32, for example.
Motor controller 46 controls photoconductor drum motors 50 each serving as a drive force generator, and rotationally drives photoconductor drums 51 as illustrated in
Here, interface device 32, operation input device 33, memory 34, CPU 37, various sensors 38, and density sensor 64 are connected to print controller 30 and configured to output signals to print controller 30. Meanwhile, process controller 40, development voltage controller 41, supply voltage controller 42, layer formation voltage controller 43, charge voltage controller 44, motor controller 46, and exposure controller 48 are connected to print controller 30 and they are operated by receiving instruction signals outputted from print controller 30.
The electrostatic latent image is formed on a surface of photoconductor drum 51. Photoconductor drum 51 is rotated in a D3 direction by the drive of photoconductor drum motor 50 illustrated in
LED array 15 including multiple LEDs is disposed face-to-face to the surface of photoconductor drum 51. LED array 15 causes the selected LEDs to emit light based on the print data, thereby irradiating selected portions of the surface of photoconductor drum 51 with the light, subjecting the surface of photoconductor drum 51 to exposure, and forming the electrostatic latent image thereon. Toner cartridge 54 stores the toner serving as the developer. The toner is used to draw a visible image on the record medium. The toner in the embodiments contains polyester resin, a colorant, a charge control agent, and a mold release agent, and an external additive (hydrophobic silica) is added thereto. In the meantime, the toner in the embodiments is a developer in the pulverized form obtained by pulverization with an average grain size of 8 μm, for example.
Development roller 53 is formed by attaching an elastic body to the outer periphery of a metal shaft, and is configured to develop the electrostatic latent image formed on photoconductor drum 51 by using the toner. For example, development roller 53 is formed by use of the metal shaft and a semiconductive urethane rubber having a rubber hardness of 70° (Asker C) and serving as the elastic body. Supply roller supplies the toner stored in toner cartridge 54 to development roller 53. Development blade 56 controls a predetermined layer thickness of the toner layer on development roller 53.
Cleaning blade 58 removes the toner which is not transferred to record medium 90 and thus remains on photoconductor drum 51. Note that toner cartridge 54 is a replaceable part which can be replaced by being detached from imaging device 10.
Consumable part information storage unit 308 includes a non-volatile memory. The non-volatile memory employs at least one of an IC tag and a flash memory, for example.
Consumable part information reader 309 reads the information in consumable part information storage unit 308. For example, consumable part information reader 309 includes an IC tag reader, and reads the information stored in the IC tag of consumable part information storage unit 308 by using the IC tag reader. Using the information read out with consumable part information reader 309, determination device 310 determines whether an attached toner cartridge is a genuine part as a first type or a non-genuine part as a second type. Here, the “genuine part” is apart (including a consumable part) which is supplied (or sold, lent, and so forth) as a part for a target apparatus (a target product) from a party (such as a manufacturer or a distributor) who owns the right to manufacture or sell the target product. The “non-genuine part” is a part other than the genuine parts. Consumable part history storage unit 311 serving as a determination information storage unit stores a consumable part replacement history. The result of a determination made by determination device 310 is also stored in consumable part history storage unit 311.
Mode switch 312 switches an error code to be displayed on the display of operation input device 33 between a display mode (a display mode using a first error code) when genuine toner cartridge 54 is mounted and another display mode (a display mode using a second error code) when non-genuine toner cartridge 54 is mounted. Meanwhile, in this mode switching process, a display content concerning a warning signal which is not an error code is also switched.
The error code in comparative example 1 in
The error codes in each of examples 11 and 12 in
The error code in comparative example 2 in
The error codes in each of examples 21 to 28 in
The warning signal in comparative example 3 in
The warning signals in each of examples 31 and 32 in
In the embodiments, controller 301 determines whether toner cartridge 54 as the replaceable part is the genuine part or the non-genuine part, based on the identification information stored in consumable part information storage unit 308. When controller 301 detects that a detection value of density sensor 64, representing an example of the error detector, is abnormal and when toner cartridge 54 is the genuine part, controller 301 outputs a first notification signal (a signal based on the error code representing the case of the genuine part in the table of
Here, the detection of the replacement of toner cartridge 54 in step S1 is achieved by a contact sensor or a non-contact sensor, for example. Meanwhile, in step S2, replaced toner cartridge 54 is determined to be the genuine part when the information read by consumable part information reader 309 matches predetermined identification information, for example. On the other hand, in step S2, replaced toner cartridge 54 is determined to be the non-genuine part when the information read by consumable part information reader 309 does not match the predetermined identification information, for example. In the meantime, in step S2, replaced toner cartridge 54 is determined to be the non-genuine part also when consumable part information reader 309 cannot read any information, for example.
Meanwhile, the following processing may take over the processing in step S2 and step S3 illustrated in
As described above, according to image formation apparatus 1 according to the embodiments, the error code when genuine toner cartridge 54 is attached is different from the error code when non-genuine toner cartridge 54′ is attached. As a consequence, the maintenance staff (a call center) who takes up the maintenance work can appropriately identify a cause of the error by checking the error code at the point of receiving the notification.
Moreover, at the point of receiving the notification, it is possible to explain to a client who uses the non-genuine part, that the maintenance work is subject to fees, and thus to provide appropriate maintenance service.
Here, consumable part history storage unit 311 may accumulate the result of the determination as to whether each replaceable part (the consumable part) used in the past was the genuine part or the non-genuine part, and output and display a notification signal based on a third error code (which is different from the first and second error codes) applicable to the case in which the genuine replaceable part is currently used but the non-genuine replaceable part had been used in the past.
Although the case where the replaceable part was toner cartridge 54 has been described above, it is also possible to define printing device 10 illustrated in
Although the embodiments have described the printer of the intermediate transfer type that uses the toners as the example of the image formation apparatus, the invention is also applicable to a printer, a copier, a facsimile, and a multifunction printer (MFP), which perform the development by direct transfer using the toners. Furthermore, the invention is also applicable to a printer, a copier, a facsimile, and an MFP, which use inks instead of the toners.
The embodiments have described the genuine toner cartridge as the toner cartridge of the first type, and the non-genuine toner cartridge as the toner cartridge of the second type. Instead, the toner cartridge of the first type may be a toner cartridge loading an ordinary toner, for example, while the toner cartridge of the second type may be any of a toner cartridge loading a high gloss toner (a toner with a narrow fixation margin and a relatively low softening temperature) and a toner cartridge loading a low printing rate toner (a toner to which a relatively large amount of the external additive is externally added), for example.
In the above-described embodiments, image formation apparatus 1 notifies of the error by controlling the content to be displayed on the display of operation input device 33 based on either one of the first notification signal and the second notification signal. However, the error notification is not limited to the foregoing aspect. For example, image formation apparatus 1 may notify of an error by outputting a sound based on any one of the first notification signal and the second notification signal. Furthermore, image formation apparatus 1 may output any one of the first notification signal and the second notification signal to an external apparatus (for example, external apparatus 31), and the external apparatus may perform the error display based on the inputted notification signal.
Although, in the embodiments, controller 301 was explained as hardware, the functionality of controller 301 may be realized as software or as a combination of software and hardware.
| Number | Date | Country | Kind |
|---|---|---|---|
| 2016-047718 | Mar 2016 | JP | national |
| Number | Name | Date | Kind |
|---|---|---|---|
| 20050254832 | Kumai | Nov 2005 | A1 |
| 20100290791 | Sonoda | Nov 2010 | A1 |
| 20150234335 | Nakamoto | Aug 2015 | A1 |
| Number | Date | Country |
|---|---|---|
| 2014-008678 | Jan 2014 | JP |
| Number | Date | Country | |
|---|---|---|---|
| 20170261902 A1 | Sep 2017 | US |
