The present disclosure relates to methods for improving Human-Computer Interaction (HCI).
HCI evaluation methods typically involve recording a video of a user interacting with a proposed/studied user interface (UI) or device. The video recording typically captures a display screen, the user interacting with the UI, the way the user interacts with one or more hardware devices, etc. The video recording can be used for future reference, archive, documentation, and analysis.
One use of the video recording involves usability tests. The task of reviewing and analyzing recorded videos as part of a usability study can be time consuming.
According to an exemplary embodiment of the present invention, a method for indexing a user interface test recording includes capturing, during a session, a recording of a plurality of interactions with the user interface, capturing, during the session, an event stream including a plurality of user interface events, synchronizing, in time, the plurality of interactions and the plurality of user interface events, identifying a point of interest in the event stream, wherein the point of interest is correlated to a time in the recording by the synchronization, and annotating the recording at a time correlated to when the point of interest occurred.
According to an exemplary embodiment of the present invention, a computer program product is provided for indexing a user interface test recording, the computer program product comprising a computer readable storage medium having program instructions embodied therewith, the program instructions executable by a processor to cause the processor to perform a method of indexing a user interface test recording.
According to an exemplary embodiment of the present invention, an apparatus is provided configured to index a user interface test recording. The apparatus includes a recording device configured to capture, during a session, a video of a plurality of interactions with the user interface, and a computer program product comprising a computer readable storage medium having program instructions embodied therewith, the program instructions executable by a processor to embody: an event logger configured to capture, during the session, an event stream including a plurality of user interface events; a synchronizer configured to synchronize, in time, the plurality of interactions and the plurality of user interface events; a user interface modeler configured to generate a model of the user interface events; a model analyzer configured to identify a point of interest in the event stream, wherein the point of interest is correlated to a time in the recording by the synchronization; and an annotator configured to annotate the video at a time correlated to when the point of interest occurred.
Preferred embodiments of the present invention will be described below in more detail, with reference to the accompanying drawings:
According to an exemplary embodiment of the present invention, one or more usability test videos are indexed based on user interface (UI) events recorded during a usability test. Indexed video enables Human-Computer Interaction (HCI) practitioners to navigate indexes generated for usability problem candidates. The usability problem candidates include, for example, missing features, lack of guidance, etc. In addition, the video is annotated to indicate one or more segments where the usability problem candidates occurred (e.g., misguided click) and provide more information about an identified usability problem candidate. For example, for a usability problem candidate indicating a long loading time, an index is generated and associated with a time before a load request occurs (e.g., about 500 milliseconds (ms) before the load request, or at a time in a range between 0 to 5000 ms before the load request) and the annotation presents the type of usability problem identified.
One or more embodiments of the present invention implement a method (see 100,
The recording device records a display screen and/or a user using UI. In one or more exemplary embodiments, the recording includes a video portion and an audio portion. The video portion records the display screen, movements of a cursor, and the like. The audio portion records voice commands (e.g., in a case of voice interactions) and UI feedback (e.g., UI acknowledgments output by a computer). It should be understood that one or more of the processes described herein in connection with video (e.g., synchronization, indexing, etc.) are applicable to audio.
At block 102, a video of a plurality of interactions of the user with the UI is captured, e.g., by the recording device (see 401,
The synchronization of recording of the interactions and the UI event stream can be performed using hardware and/or software embodying a synchronizer (see 403,
The UI events are analyzed at block 103. At block 103, the analysis of the captured UI events includes building an event digraph modeling the UI events performed by the user (104). In one or more embodiments of the present invention, the analysis is performed by a UI event modeler (see 404,
According to an exemplary embodiment of the present invention, at block 105, if the mean distance of the outgoing node is greater than a specific statistic measure (e.g., threshold) indicating that the node is part of a cyclic or repetitive pattern (e.g., greater than mean distance of the outgoing nodes plus two times (2×) standard deviation of the mean distance from the root to the outgoing nodes), then the node is marked as a point of interest in the session (106); if the mean timestamp of the outgoing node is greater than a specific statistic measure indicating that the node is part of a cyclic or repetitive pattern (e.g., greater than mean timestamp of the outgoing nodes plus two times (2×) standard deviation of the mean timestamp of the outgoing nodes), then the node is marked as a point of interest in the session (107); and if the time interval between two events is greater than a specified limit (e.g., 10 seconds), then it is marked as an alert due to inactivity, waiting time, or user feeling stuck (108). It should be understood that different values can be used in determining points of interests (e.g., cyclic patterns, inactivity, etc.). These valves can be user selected based on an application.
According to an exemplary embodiment of the present invention, an annotation file can be generated using hardware and/or software embodying an annotator (see 406,
The video file recorded during the video test is associated with the annotation file generated from the event logs (113). According to an exemplary embodiment of the present invention, the association is performed by the annotator (see 406,
Referring to
Given the foregoing and with reference to block 105 in
if d(u)>d(nu)+a*f(d(nu)): annotate a point of interest corresponding to node u as usability problem candidate (see also block 106);
if t(u)>t(nu)+a*f(t(nu)): annotate a point of interest corresponding to node u as usability problem candidate (see also block 107); and
if t(nu)−t(u)>L: annotate a point of interest corresponding to node u as usability problem candidate (see also block 108).
It should be understood that the methodologies of embodiments of the invention may be particularly well-suited for indexing video for identifying usability problems of a user interface.
By way of recapitulation, according to an exemplary embodiment of the present invention, a method for indexing video for identifying usability problems of a user interface includes capturing video, logging UI events, analyzing the logged data as a diagraph representation and analysis of nodes thereof for determining points of interest in the video, the generation of an annotation file corresponding to the video and the association of the annotation file with the video.
The methodologies of embodiments of the disclosure may be particularly well-suited for use in an electronic device or alternative system. Accordingly, embodiments of the present invention may take the form of an entirely hardware embodiment or an embodiment combining software and hardware aspects that may all generally be referred to herein as a “processor”, “circuit,” “module” or “system.”
Furthermore, it should be noted that any of the methods described herein can include an additional step of providing a system for indexing video for identifying usability problems of a user interface (see for example, system 400,
Referring to
In different applications, some of the components shown in
The processor 501 may be configured to perform one or more methodologies described in the present disclosure, illustrative embodiments of which are shown in the above figures and described herein. Embodiments of the present invention can be implemented as a routine that is stored in memory 502 and executed by the processor 501 to process the signal from the media 507. As such, the computer system is a general-purpose computer system that becomes a specific purpose computer system when executing routines of the present disclosure.
Although the computer system described in
The present invention may be a system, a method, and/or a computer program product. The computer program product may include a computer readable storage medium (or media) having computer readable program instructions thereon for causing a processor to carry out aspects of the present invention.
The computer readable storage medium can be a tangible device that can retain and store instructions for use by an instruction execution device. The computer readable storage medium may be, for example, but is not limited to, an electronic storage device, a magnetic storage device, an optical storage device, an electromagnetic storage device, a semiconductor storage device, or any suitable combination of the foregoing. A non-exhaustive list of more specific examples of the computer readable storage medium includes the following: a portable computer diskette, a hard disk, a random access memory (RAM), a read-only memory (ROM), an erasable programmable read-only memory (EPROM or Flash memory), a static random access memory (SRAM), a portable compact disc read-only memory (CD-ROM), a digital versatile disk (DVD), a memory stick, a floppy disk, a mechanically encoded device such as punch-cards or raised structures in a groove having instructions recorded thereon, and any suitable combination of the foregoing. A computer readable storage medium, as used herein, is not to be construed as being transitory signals per se, such as radio waves or other freely propagating electromagnetic waves, electromagnetic waves propagating through a waveguide or other transmission media (e.g., light pulses passing through a fiber-optic cable), or electrical signals transmitted through a wire.
Computer readable program instructions described herein can be downloaded to respective computing/processing devices from a computer readable storage medium or to an external computer or external storage device via a network, for example, the Internet, a local area network, a wide area network and/or a wireless network. The network may comprise copper transmission cables, optical transmission fibers, wireless transmission, routers, firewalls, switches, gateway computers and/or edge servers. A network adapter card or network interface in each computing/processing device receives computer readable program instructions from the network and forwards the computer readable program instructions for storage in a computer readable storage medium within the respective computing/processing device.
Computer readable program instructions for carrying out operations of the present invention may be assembler instructions, instruction-set-architecture (ISA) instructions, machine instructions, machine dependent instructions, microcode, firmware instructions, state-setting data, or either source code or object code written in any combination of one or more programming languages, including an object oriented programming language such as Smalltalk, C++ or the like, and conventional procedural programming languages, such as the “C” programming language or similar programming languages. The computer readable program instructions may execute entirely on the user's computer, partly on the user's computer, as a stand-alone software package, partly on the user's computer and partly on a remote computer or entirely on the remote computer or server. In the latter scenario, the remote computer may be connected to the user's computer through any type of network, including a local area network (LAN) or a wide area network (WAN), or the connection may be made to an external computer (for example, through the Internet using an Internet Service Provider). In some embodiments, electronic circuitry including, for example, programmable logic circuitry, field-programmable gate arrays (FPGA), or programmable logic arrays (PLA) may execute the computer readable program instructions by utilizing state information of the computer readable program instructions to personalize the electronic circuitry, in order to perform aspects of the present invention.
Aspects of the present invention are described herein with reference to flowchart illustrations and/or block diagrams of methods, apparatus (systems), and computer program products according to embodiments of the invention. It will be understood that each block of the flowchart illustrations and/or block diagrams, and combinations of blocks in the flowchart illustrations and/or block diagrams, can be implemented by computer readable program instructions.
These computer readable program instructions may be provided to a processor of a general purpose computer, special purpose computer, or other programmable data processing apparatus to produce a machine, such that the instructions, which execute via the processor of the computer or other programmable data processing apparatus, create means for implementing the functions/acts specified in the flowchart and/or block diagram block or blocks. These computer readable program instructions may also be stored in a computer readable storage medium that can direct a computer, a programmable data processing apparatus, and/or other devices to function in a particular manner, such that the computer readable storage medium having instructions stored therein comprises an article of manufacture including instructions which implement aspects of the function/act specified in the flowchart and/or block diagram block or blocks.
The computer readable program instructions may also be loaded onto a computer, other programmable data processing apparatus, or other device to cause a series of operational steps to be performed on the computer, other programmable apparatus or other device to produce a computer implemented process, such that the instructions which execute on the computer, other programmable apparatus, or other device implement the functions/acts specified in the flowchart and/or block diagram block or blocks.
The flowchart and block diagrams in the Figures illustrate the architecture, functionality, and operation of possible implementations of systems, methods, and computer program products according to various embodiments of the present invention. In this regard, each block in the flowchart or block diagrams may represent a module, segment, or portion of instructions, which comprises one or more executable instructions for implementing the specified logical function(s). In some alternative implementations, the functions noted in the block may occur out of the order noted in the figures. For example, two blocks shown in succession may, in fact, be executed substantially concurrently, or the blocks may sometimes be executed in the reverse order, depending upon the functionality involved. It will also be noted that each block of the block diagrams and/or flowchart illustration, and combinations of blocks in the block diagrams and/or flowchart illustration, can be implemented by special purpose hardware-based systems that perform the specified functions or acts or carry out combinations of special purpose hardware and computer instructions.
Although illustrative embodiments of the present invention have been described herein with reference to the accompanying drawings, it is to be understood that the invention is not limited to those precise embodiments, and that various other changes and modifications may be made therein by one skilled in the art without departing from the scope of the appended claims.
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