Claims
- 1. A method of automatically offering and providing sales information customized to an account customer in a financial institution comprising a display device, an input device, and a control device controlling said devices, comprising:providing a customer database storing attribute information for each customer and service information regarding service that is to be promoted to a customer; providing a service information file storing services information regarding service contents for each service name and sales objective customer condition information for each of said services representing conditions to be satisfied to determine whether to promote purchasing of a service; inputting information which specifies a customer into said input device and, based on said input information, retrieving attribute information regarding said specified customer for said customer database; based on the tetrieved attribute information, retieving services information from said sales objective customer condition information stored in said service information file which satisfies conditions for promoting sales of said retrieved services to said specified customer database a customer identified as having the same service information as that service to be promoted to specified customer; and outputting said retrieved services information and said retrieved attribute information to said displat divice.
- 2. The method as claimed in claim 1 for use with a banking system including a transaction system and an information providing system, each of which includes a central processing unit, said central processing unit in said information providing system including a database of all customers of said banking system, at least one distributed processor for each business branch of said banking system, and at least one terminal for each business branch of said banking system, each said distributed processor including a service file and a customer file, each distributed processor judging whether customer information entered into a terminal connected to one specific business branch is for a customer of said specific branch, wherein when customer information is judged to be for said specific branch, said processor accesses said customer file of said specific business branch to obtain customer information, and when customer information is judged not to be for specific branch, said process accesses said central processing unit of said information system to obtain customer information.
- 3. A method as claimed in claim 1, further comprising:providing an information supply host connected to a communication network and including a master personal data base for retrieving information from said master personal data base in response to an inputted retrieval command, thereby to output the retrieved information, said master personal data base including a plurality of personal records, and each of said personal records containing a personal identifier and selectively assigned personal information; providing a processing host connected to said communication network, and including a master file to store a processing result, for updating said master file in response to an inputted update command, thereby outputting an updated result; and providing a distributed processing apparatus installed at a business location of said financial institute and connected to said communication network and a terminal, including a branch personal database, and responsive to a processing request inputted from said terminal, said branch personal database including a plurality of personal records related to said business location and each of said personal records containing a personal identifier and selectively assigned personal information, said processing request containing the personal identifier, and said identifier containing information to identify said business location, said distributed processing apparatus executing a processing, for outputting the update command to said processing host, for judging whether or not said personal identifier is related to said business location, for retrieving said personal information from said branch personal database in accordance with said personal identifier when it is judged that said personal identifier is related to said business location, for outputting the retrieval command to said information supply host to receive the retrieved personal information when it is judged that said personal identifier is not related to said business location and for supplying the retrieved personal information together with the processing result to said terminal in response to the update result received from the processing host.
- 4. A method as claimed in claim 1, further comprising:providing each said customer in said customer database with a personal identifier and selectively assigning information predetermined based on personal attribute data; providing a master file for storing a processing result; and providing processing means responsive to a processing request containing a personal identifier, for performing said processing and updating said master file, for retrieving a personal record from said personal data base based on said personal identifier, and for supplying the assigned information of the retrieved personal record together with the processing result.
- 5. An integrated information processing system comprising:a communication network; an information supply host connected to said communication network, and including a master personal data base, for retrieving information from said master personal data base in response to an inputted retrieval command, thereby to output the retrieved information, said master personal data base including a plurality of personal records, and each of said personal records containing a personal identifier and selectively assigned personal information; a processing host connected to said communication network, and including a master file to store a processing result, for updating said master file in response to an inputted update command for thereby outputting an updated result; and a distributed processing apparatus installed at a branch, connected to said communication network and a terminal, including a branch personal data base, and responsive to a processing request inputted from said terminal, said branch personal data base including a plurality of personal records related to said branch and each of said personal records containing a personal identifier and selectively assigned personal information, said processing request containing the personal identifier, and said identifier containing information to identify said branch, said distributed processing apparatus executing a processing, for outputting the update command to said processing host, for judging whether or not said personal identifier is related to said branch, for retrieving said personal information from said branch personal data base in accordance with said personal identifier when it is judged that said personal identifier is related to said branch, for outputting the retrieval command to said information supply host to receive the retrieved personal information when it is judged that said personal identifier is not related to said branch, and for supplying the retrieved personal information together with the processing result to said terminal in response to the update result received from the processing host.
- 6. An integrated information processing system according to claim 5, wherein each of said personal records contains a personal name, and said distributed processing apparatus further includes:means for retrieving personal names if personal records each of which has the same information as said personal information having said personal identifier, from said branch personal data base in response to a retrieval command containing the personal identifier.
- 7. An integrated information processing system according to claim 5, wherein same of said personal records contains an identifier of a group, and said distributed processing apparatus further includes:means for retrieving assigned information of a personal record which belongs to the same group as the retrieved personal record having said personal identifier said person belongs, from said branch personal data base in response to said processing request when retrieved personal record having said personal identifier does not include assigned information, and for supplying the retrieved information together with the processing result.
- 8. An integrated information processing system comprising:a communication network; an information supply host connected to said communication network, and including a master personal data base, said master personal data base including a plurality of personal records, and each of said personal records containing a personal identifier and the attribute information, for retrieving the attribute information from said master personal data base in response to an inputted retrieval command, to thereby output the retrieved attribute data; a processing host connected to said communication network, and including a master file to store a processing result, for updating said master file in response to an inputted update command, thereby outputting an updated result; and a distributed information supply apparatus installed at a certain business office and connected to said communication network and a terminal, comprising: a business office personal data base including a plurality of personal records related to said business office, each of said personal records containing a personal identifier and said attribute information; an information file for storing a condition with which the attribute information should satisfy, and information which should be provided when said condition is satisfied; a distributed processing apparatus connected to a terminal and responsive to a processing request inputted from said terminal, said processing request containing the personal identifier, and said identifier containing information to identify the business office, for executing a processing, for outputting the update command to said processing host, for judging whether or not said personal identifier is related to said business office, for retrieving said personal attribute data from said business office personal data base in accordance with said personal identifier when it is judged that said personal identifier is related to said business office, for outputting the retrieval command to said information supply host to receive the attribute information when said personal identifier is not related to said business office, for retrieving information from said information file in accordance with the retrieved attribute information, and for supplying the retrieved information together with the processing result to said terminal in accordance with the update result received from the processing host.
- 9. An information processing system performing a transaction processing with a customer, comprising:input means for inputting information for specifying a customer or a service; a customer database storing, for each customer, attribute information for the relevant customer and service information to be promoted to the relevant customer; a service file storing, for each service, service information of the relevant service and information representing sales objective customer conditions of the relevant service; processing means for retrieving, when in formation specifying a customer is received from said input means, attribute information of the customer specified by said input information from the customer database, and based on the retrieved attribute information, retrieving service information which has sales objective customer conditions which satisfy said attribute information from said service file, while retrieving from said customer database, when information specifying a service is received from said input means, a customer who has service information of the service specified by said input information as one to be promoted to the customer; and output means for outputting the service information and the customer information retrieved by said processing means.
Priority Claims (1)
Number |
Date |
Country |
Kind |
4-104310 |
Apr 1992 |
JP |
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REFERENCE TO EARLIER FILED APPLICATION(S)
This application is a continuation of the following earlier filed application(s): Ser. No. 08/045,084 filed Apr. 12, 1993, abandoned.
US Referenced Citations (15)
Foreign Referenced Citations (2)
Number |
Date |
Country |
2-128273 KIND |
May 1990 |
JP |
2-247791 KIND |
Oct 1990 |
JP |
Continuations (1)
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Number |
Date |
Country |
Parent |
08/045084 |
Apr 1993 |
US |
Child |
09/722539 |
|
US |