This disclosure relates generally to product auditing and, more particularly, to interactive product auditing with a mobile device.
Shelf audits are typically performed by sending auditors to stores to collect information about different products in the stores. In some examples, shelf audits are completed by performing image recognition on point of sale images taken by the auditors. For example, retail establishments, product manufacturers, and/or other business establishments may take advantage of image recognition techniques performed on photographs taken in such establishments (e.g., pictures of product shelving) to identify quantities and/or types of products in inventory, to identify shelves that need to be restocked and/or the frequency with which products need restocking, to recognize and read product barcodes, to assess product arrangements and displays, etc. Image recognition may be used to identify consumer packaged goods displayed on store shelves. In some examples, image recognition applications or programs attempt to identify products depicted in images of a shelf taken at a point-of-sale. After the image recognition application or program has analyzed the point-of-sale image, an auditor manually reviews the results to verify the accuracy and/or make corrections. An auditor typically has to adjust or modify information in the results.
Wherever possible, the same reference numbers will be used throughout the drawing(s) and accompanying written description to refer to the same or like parts.
Manufacturers are interested in measuring effectiveness of product advertisements. In some examples, manufactures perform shelf audits to analyze how products are being sold in stores and to measure Key Performance Indicators (KPIs) that provide information related to the manners in which the products are presented in the stores and whether the stores are displaying the products according to the manufacturers' specifications. Typically, shelf auditing is a labor intensive and costly task. For example, in prior shelf audits, a sales representative visits each store and manually collects one or more variables related to the display of each product of interest. Such variables may include in-store location, number of facings, whether products holes are present, and whether products are out-of-stock. In some examples, collecting product information includes the sales representative manually scan barcodes for products that appears on the shelves, which is potentially time consuming. Furthermore, the quality of the data collected using such methods may be inaccurate.
In some examples, the audit data is collected using image recognition techniques, which allow the process to be partially automated. In some such examples, the sales representative's involvement in the audit is limited to taking pictures of the shelves that are to be audited. Using image recognition techniques is typically more accurate than having the sales representative manually scan barcodes to obtain information, but requires that the pictures be sent to a central location for processing. In some such examples, processing the images and verifying the results is performed by a human and is time consuming, inefficient, and costly.
Disclosed herein are example auditing methods, apparatus/systems, and articles of manufacture (e.g., physical storage media) that may be implemented to perform interactive product auditing with an auditing device using image recognition, thus improving the speed at which results are obtained, as well as the accuracy of the results. Interactive product auditing as disclosed herein can significantly reduce the turn-around time of receiving shelf audit results enabling the user to capture the point of sale image(s) and immediately view and modify results (e.g., which may include a segmented image created based on the point of sale image, Key Performance Indictors (KPIs), etc.) using the auditing device. Such interactive product auditing can increase the accuracy and efficiency of the results. For example, the user can fix errors in the results and/or immediately collect more information related to the products recognized in the point of sale image. Thus, in some examples, the results transmitted from the auditing device and obtained at the time of the in-store audit are the final results and do not require additional processing.
In examples disclosed herein, shelf auditing is completed using an example auditing application executed on the auditing device. The example auditing application includes a user interface that enables a user (e.g., the sales representative) to capture one or more point-of-sale images of a product shelf using a camera on the auditing device. In some examples, the auditing application analyzes the quality of the point of sale images and, if necessary, performs image stitching using the auditing device to create a single image from multiple point-of-sale images of the same product shelf In some examples, a set of candidate patterns (e.g., a candidate pattern list) is used as a guide when performing the image recognition. In some such examples, the initial candidate pattern list is determined based on the store, a product type, and/or a user input, etc.
In some examples, the auditing application prompts the user, via the user interface, for an input related to the position (e.g., top, middle, or bottom) of a region of interest (e.g., each shelf). Based on the input from the user, the auditing device, in some examples, performs image recognition on the shelf individually and displays, via the user interface, the auditing results for the shelf to the user. The results may include, for example, a segmented image created from the point-of-sale image using image recognition techniques and KPIs indicating variables related to each product(s) depicted in the image. The segmented image includes, for example, a region of interest, a grid, a confidence level associated with each shelf, and an indication of whether the user reviewed the results for each shelf. The KPIs include, for example, respective shares of shelf space occupied by the different products, a task list for the user to complete, assortment compliance, etc. In some examples, the auditing application enables the user to modify the results in an interactive way, such as allowing the user to fix errors in the results, including errors in the segmented image and/or the KPIs. Errors can include, for example, a failure of the image recognition system to find a product in a particular location on the shelf, a misidentification of a product, a misidentification of one or more variables associated with the product (e.g., share of shelf, number of facings, etc.), etc.
In some examples, the interactive auditing application executed by the auditing device considers input(s) from the user related to a first region of interest (e.g., a first shelf) in the segmented image when performing image recognition on the remaining regions of interest (e.g., other shelves), thus increasing the accuracy of image recognition results for the subsequent shelves. For example, the candidate pattern list used to recognize products on subsequent shelves can be updated based on the input from the user and the products identified in relation to the first shelf. In some such examples, the input(s) from the user include a verification of products identified or a modification of the results due to an error in the recognition of the products. In some examples, the user verifies and/or modifies the results of each region of interest on the auditing device prior to transmitting the results to a server for view by a client. In such examples, the auditing device sends the results (e.g., segmented image, KPIs, etc.) and the point of sale images to a central server. In some examples, the auditing device performs the shelf audit without requiring an internet connection and later connects to the internet to transmit the results to the central server.
The example environment 100 includes an example a central server 104 commutatively coupled to the auditing device 102 to synchronize information with the auditing device 102. In some examples, the example central server 104 communicates with the auditing device 102 via a wireless internet network. Additionally or alternatively, in some examples, the central server 104 communicates with the auditing device 102 using any other suitable communication protocol, including but not limited to, a cellular network, a data network, Bluetooth, Radio-Frequency Identification (RFID), Near Field Communication (NFC), or a wired internet connection, etc. In some examples, product shelf audit data and/or results are communicated between the central server 104 and the auditing device 102. For example, the central server 104, in some examples, transmits patterns and/or images to the auditing device 102. In some examples, the auditing device 102 transmits reported results (e.g., image-based results and/or KPIs) to the central server 104.
In the illustrated example, the example environment 100 includes an example pattern database 106 in communication with the central server 104 via any wired and/or wireless network. The example pattern database 106 includes, in some examples, patterns corresponding to products to be audited by the auditing device 102. In some examples, the auditing device 102 performs image recognition using the patterns (e.g., which may be reference images, graphics, etc., of products-of-interest) to match the patterns with products on the product shelf. In some examples, the example pattern database 106 communicates with the central server 104 to synchronize patterns to the auditing device 102. Additionally or alternatively, the auditing device 102 may be in direct communication with the pattern database 106. In some examples, the patterns are communicated to the auditing device 102 prior to the user arriving at a store to perform an audit. In such examples, the user is able to audit the products in the store without reconnecting to the central server 104 and/or the pattern database 106. In some examples, the auditing device 102 may be in communication (e.g., via a wireless network) with the central server 104 and/or the pattern database 106 while performing the product shelf audit in the store. In some examples, the auditing device 102 creates new a new pattern by identifying a product on the product shelf that does not match an existing pattern. In some such examples, the auditing device 102 communicates the new pattern to the central server 104 and/or the pattern database 106. In some examples, the example pattern database 106 is implemented by a server. Additionally or alternatively, the pattern database 106 can be implemented by, for example, a mass storage device, such as a hard drive, a flash disk, a flash drive, etc.
In some examples, the illustrated example environment 100 includes an image database 108. In some examples, the central server 104 is in communication with the image database 108 via a wired and/or wireless network. In some examples, the example central server 104 synchronizes data and/or images between the example image database 108 and the example auditing device 102. Additionally or alternatively, in some examples, the auditing device 102 is in direct communication with the image database 108. In some examples, the auditing device 102 transmits reported image-based results and/or point of sale images to the central server 104 and/or the image database 108. In some such examples, the central server 104 communicates the image-based results and/or point of sale images to the central server 104 and/or the image database 108. In some examples, the auditing device 102 transmits the image-based results and/or the point of sale images immediately after obtaining the image-based results and/or the point of sale images. In other examples, the auditing device 102 delays transmittal of the image-based results and/or the point of sale images until the auditing device 102 is in communication with the central server 104 via a network connection (e.g., such as a wireless and/or wired Internet connection). In some examples, the image database 108 transmits point of sale images to the auditing device 102 and/or the central server 104. In some examples, the image database 108 is in communication with the central server 104, the auditing device 102, and/or the pattern database 106 via any wired or wireless connection. In some examples, the example image database 108 is implemented by a server. Additionally or alternatively, the image database 108 can be implemented by, for example, a mass storage device, such as a hard drive, a flash disk, a flash drive, etc.
In the illustrated example, the auditing device 102 includes the example camera 204 operatively coupled to the processor 202. In some examples, the camera 204 captures point of sale image(s) of a region of interest (e.g., a product shelf) and communicates the image(s) to the processor 202. In some examples, the camera 204 is capable of scanning barcodes to provide additional input related to the products in the point of sale image(s), and may communicate the barcodes to the processor 202.
The example auditing device 102 of the illustrated example includes an example display 206 operatively coupled to the processor 202. The display 206, in some examples, presents results to the user via a user interface (e.g., an interactive and/or graphical user interface) implemented by the example processor 202 of the auditing device 102. In some examples, the display 206 is a touchscreen to simplify interaction between the auditing device 102 and the user when providing input related to the displayed results. In some examples, the user provides input in response to prompts on the display 206 communicated via the user interface. In some examples, the user provides input to correct errors in the results presented to the user on the display 206 via the user interface.
In some examples, the auditing device 102 includes an example input/output (I/O) interface 208 operatively coupled to the processor 202. The I/O interface 208 is operative to communicate with, in some examples, the central server 104, the pattern database 106, and/or the image database 108 of
An example implementation of the processor 202 of the example auditing device 102 is also depicted in
In some examples, the image segmentor 210 defines segments in the image that may contain products to be identified. In some examples, the image segmentor 210 designates the locations of the segments in a segmented image by defining shapes (e.g., rectangles/boxes, etc.) around the segments and/or products. As used herein, the term “segmented image” refers to a point of sale image that has been segmented by the image segmentor 210, and when displayed, the segmented image includes, for example, the image content of the original image and the shapes (e.g., rectangles/boxes, etc.) defining the products identified in the image. In some examples, the segmented image is displayed as a portion of the results (e.g., the image-based results) via the user interface and the display 206. In some such examples, the image segmentor 210 displays the segmented image to the user via the user interface to enable a user to verify that the image is properly segmented and/or correct errors in the segmented image. In some examples, the user designates segments to be added to the segmented image when reviewing and interacting with the results using the user interface on the display 206 of the auditing device 102. In some such examples, the user interface of the auditing device 102 prompts the user to define and/or redefine the segments in the segmented image. In other such examples, the user defines additional segments and/or redefines existing segments to correct segmentation error(s) made by the image segmentor 210. For example, a segmentation error includes failing to create a segment for a product on the shelf that is to be identified, creating a segment where there is no product to be identified, creating a segment including too many products to be identified, etc. In some examples, a segment is created where there is no product on the shelf, which may correspond to an out-of-stock product expected (e.g., based on stored/retrieved information from prior audit results) to be in that location on the shelf. An example image-based result including a segmented image designating example segments using boxes is shown in
In some examples, the segments defined by the image segmentor 210 include regions of interest. The regions of interest, in some examples, correspond to shelves (e.g., shelves of a product shelving unit) identified in the image of the product shelving unit. Examples of such regions of interest corresponding to shelves are designated by, for example, box 306 of
In some examples, the segments defined by the image segmentor 210 include grids. In some examples, the girds correspond to a product type (e.g., multiple instances of an individual product of the same product type are included in the grid). Examples of grids corresponding to the product type are depicted by, for example, box 308 of
In some examples, the processor 202 includes an example candidate pattern selector 212. The example candidate pattern selector 212, in some examples, communicates with the pattern database 106 to download patterns from the pattern database 106 to the auditing device 102. A pattern, in some examples, includes a reference image of a product, a graphical representation of a product, logos/brand information depicted on product packaging, etc. In some examples, the candidate pattern selector 212 selects patterns to download (e.g., downloaded patterns) based on a store and/or a type of store being audited and/or a user performing the audit. In some such examples, the candidate pattern selector 212 selects and downloads the downloaded patterns to the auditing device 102 prior to the user beginning the shelf audit. In some examples, the candidate pattern selector 212 selects and downloads the downloaded patterns after the audit is initialized. In some examples, the candidate pattern selector 212 selects a first set of patterns (e.g., a first candidate pattern list) from the downloaded patterns to be used by an example product identifier 214 (described in further detail below) to evaluate a first region of interest (e.g., a first product shelf). In some such examples, the first set of patterns is selected from the downloaded patterns based on a product type or a store type associated with the product shelf being evaluated. In some such examples, the product type is designated by an input from a user via the user interface.
In some examples, in response to a verification of the products identified by the product identifier 214 in the first region of interest, the candidate pattern selector 212 receives an indication of the patterns used by the product identifier 214 during the evaluation of the first region of interest and/or an indication of the patterns matching products in the first region of interest. In some such examples, the candidate pattern selector 212 selects, based on the first set of patterns and/or the received indication(s) of the patterns associated with the first region of interest, a second set of patterns (e.g., a second candidate pattern list) to be used by the product identifier 214 to evaluate a second region of interest in the segmented image. In some such examples, the candidate pattern selector 212 determines a neighborhood of the products identified in the first region of interest to assist in choosing the second set of patterns. In some examples, the neighborhood for a given product includes products (and/or grids of products) immediately adjacent to and/or within a particular number of grids away from the given product identified in the first region of interest. In some examples, the neighborhood of a given product identified in the first region of interest includes the products identified in the first region of interest, other products identified in the product shelf containing the given product, other products identified in verified regions of interest of the segmented image, and/or products identified in unverified regions of interest of the segmented image. In some examples, the candidate pattern selector 212 chooses the second set of patterns based on one or more of a product category, a category level, a store, etc. In some such examples, the product category, the category level, or the store may be determined from the segmented image and/or based on a user input. In some examples, the candidate pattern selector 212 chooses a new set of patterns to be used to evaluate different regions of interest in the segmented image. For example, if the segmented image includes five regions of interest, the candidate pattern selector 212 may select a new set of patterns after each of the regions of interest in the segmented image is verified. In some such examples, the candidate pattern selector 212 evaluates information related to the products identified in verified region(s) of interest to select the new set of patterns used to evaluate a subsequent region of interest.
In some examples, the example product identifier 214 of the processor 202 uses image recognition techniques to identify products in, for example, a region of interest of a segmented image, a grid of the segmented image, etc. In some examples, the product identifier 214 compares the products in the region(s) of interest and/or the grid(s) to the respective set of patterns obtained for that region/grid (e.g., the first set of patterns is used for the first region of interest, the second set of patterns is used for the second region of interest, etc.). For example, to evaluate the products in a first region of interest, the product identifier 214 of the illustrated example compares the products to the first set of patterns to find a pattern that matches a product in the first region of interest. In some examples, a product that matches a pattern is referred to as an identified product. In some examples, the product identifier 214 displays the identified product in the corresponding grid of the segmented image for verification by the user. An example identified product matching a pattern 310 is shown in the example image-based results 300 of
In some examples, the product identifier 214 identifies some or all of the products in a region of interest and/or a product shelf prior to displaying the identified products to the user in the segmented image via the user interface. In some such examples, the product identifier 214 determines a confidence level indicating the certainty that the products identified in the region of interest are accurate. In some examples, the confidence level is determined as described in, for example, International Patent Application PCT/IB2015/001844, formerly International Patent Application No. PCT/ES2015/000119, (International Patent Publication No. WO2017037493A1), titled Product Auditing in Point of Sale Images and filed on Aug. 31, 2015, which is hereby incorporated by reference in its entirety. In some examples, the product identifier 214 displays the confidence level in the region of interest in the segmented image via the user interface. In some examples, the product identifier 214 prompts the user to verify, via the user interface, that the identified product is correct and/or to select a correct product to replace the identified product via the user interface. In some examples when the product identifier 214 identifies a product, the product identifier 214 also displays other potential matches for the product, via the user interface, and prompts the user to select the correct product to be the identified product, one of the other displayed potential matches or a different product entered by the user. In some such examples, if the potential matches are not the correct product, the user may use the camera 204 to scan the barcode of the product and/or may enter the product information manually. In some examples, if a product in the region of interest does not match any patterns, the product identifier 214 creates a new pattern corresponding to that product using information entered by the user. In some such examples, the new pattern is communicated to the pattern database 106.
In some examples, the processor includes an example key performance indicator (KPI) definer 216. In some examples, the example KPI definer 216 computes key performance indicators (KPIs) based on the shelf audit. In some examples, the KPI definer 216 receives information related to the identified products (e.g., facings (e.g., a side(s) of the product facing outward from the shelf), location, assortments, share of shelf, etc.). In some examples, the KPI definer 216 computes the number of products (e.g., the total number of products and/or the number of each type of product). In some examples, the KPI definer 216 computes metric information (e.g., dimensions of the product) related to the products on a product shelf. In some examples, the KPI definer 216 compiles information (e.g., computed information and/or received information) related to the product shelf audit. In some such examples, the KPI definer 216 determines the output KPIs based on the information. In some examples, the KPI definer 216 compares the output KPIs to target KPIs. In some such examples, the target KPIs are pre-defined and/or designated by the user prior to the audit. In some examples, the output KPIs are transmitted to the central server 104. In some such examples, the output KPIs are queued for transmission to the central server 104 when the auditing device 102 is connected via a network connection.
In some examples, the KPI definer 216 creates a to-do list including tasks to be completed by the user. In some examples, the KPIs are displayed by the user interface based on the type of KPI (e.g., tasks, assortment, share of shelf, promotions, prices, and position). For example,
In some examples, the processor 202 includes an example results analyzer 218. The example results analyzer 218, evaluates the segmented image and/or the image based results to determine whether the product identifier 214 has completed evaluation of the regions of interest or grids of the segmented images and/or the image-based results. In some examples, the results analyzer 218 determines if the user has verified all of the regions of interest and/or grids in the segmented image and/or the image-based results. In some examples, the results analyzer 218 additionally or alternatively determines if any KPIs are to be evaluated by the user and/or whether the user is to provide additional input based on the KPIs. In some examples, the results analyzer 218 communicates with the central server 104, via the I/O interface 208, to transmit the final results to the central server 104.
In some examples, the processor 202 includes an example storage device 220. In some examples, the storage device 220 is in communication with the example image segmentor 210, the example candidate pattern selector 212, the example product identifier 214, the example KPI definer 216, the example results analyzer 218, the camera 204, the display 206, and/or the I/O interface 208. In some examples, the camera 204 communicates images (e.g., point of sale images captured by the user) to the storage device 220 for later transmittal to the central server 104. In some examples, the image segmentor 210 receives the point-of-sale images from the storage device 220. In other examples, the image segmentor 210 stores a segmented image in the storage device 220 for later evaluation and/or later transmittal to the central server 104. In some examples, the candidate pattern selector 212 downloads patterns from the pattern database 106 to the storage device 220 and/or retrieves patterns from the storage device 220 to create candidate pattern lists. In some examples, the product identifier 214 stores image-based results (e.g., results not yet verified) to be presented to the user in the storage device 220. In some examples, the KPI definer 216 stores target KPIs and/or output KPIs in the storage device 220. In some examples, the results analyzer 218 stores final results (image-based results and/or KPIs) in the storage device 220 for transmittal to the central server 104.
While an example manner of implementing the auditing device 102 of
Flowcharts representative of example machine readable instructions for implementing the example auditing device 102 of
As mentioned above, the example processes of
If the results analyzer 218 determines in block 1308 that there are no more regions of interest to be evaluated, the KPI definer 216 determines output KPIs based on the products identified during the shelf audit and updates the output KPIs based on a user input (block 1322). The example results analyzer 218 displays the final results (e.g., the image-based results and/or the KPIs) to the user via the user interface of the auditing device 102 (block 1324). The example results analyzer 218 then determines if the user made any changes to the final results (block 1326). If changes were made to the final results, the instructions return to block 1324. If no changes were made to the final results, the example results analyzer 218 determines if there are more product shelves in the store to evaluate (block 1328). If the results analyzer 218 determines that there are more product shelves to evaluate (block 1326), execution returns to block 1302. If the results analyzer 218 determines that there are no more product shelves in the store to evaluate, the results analyzer 218 transmits the results to the central server 104 (block 1330). Execution of the program of
The processor platform 1600 of the illustrated example includes a processor 1602. The processor 202 of the illustrated example is hardware. For example, the processor 1602 can be implemented by one or more integrated circuits, logic circuits, microprocessors or controllers from any desired family or manufacturer. In the illustrated example, the processor 1600 executes example instructions 1632 corresponding to the example instructions of
The processor 1602 of the illustrated example includes a local memory 1613 (e.g., a cache). The processor 1602 of the illustrated example is in communication with a main memory including a volatile memory 1614 and a non-volatile memory 1616 via a bus 1618. The volatile memory 1614 may be implemented by Synchronous Dynamic Random Access Memory (SDRAM), Dynamic Random Access Memory (DRAM), RAMBUS Dynamic Random Access Memory (RDRAM) and/or any other type of random access memory device. The non-volatile memory 1616 may be implemented by flash memory and/or any other desired type of memory device. Access to the main memory 1614, 1616 is controlled by a memory controller.
The processor platform 1600 of the illustrated example also includes an interface circuit 1620. The interface circuit 1620 may be implemented by any type of interface standard, such as an Ethernet interface, a universal serial bus (USB), and/or a PCI express interface.
In the illustrated example, one or more input devices 1622 are connected to the interface circuit 1620. The input device(s) 1622 permit(s) a user to enter data and commands into the processor 1612. The input device(s) can be implemented by, for example, an audio sensor, a microphone, a camera (still or video), a keyboard, a button, a mouse, a touchscreen, a track-pad, a trackball, isopoint and/or a voice recognition system. In the illustrated example, the one or more input device 1622 includes the example camera 204.
One or more output devices 1624 are also connected to the interface circuit 1620 of the illustrated example. The output devices 1624 can be implemented, for example, by display devices (e.g., a light emitting diode (LED), an organic light emitting diode (OLED), a liquid crystal display, a cathode ray tube display (CRT), a touchscreen, a tactile output device, a light emitting diode (LED), a printer and/or speakers). The interface circuit 1620 of the illustrated example, thus, typically includes a graphics driver card, a graphics driver chip or a graphics driver processor. In the illustrated example, the one or more output device includes the example display 206.
The interface circuit 1620 of the illustrated example also includes a communication device such as a transmitter, a receiver, a transceiver, a modem and/or network interface card to facilitate exchange of data with external machines (e.g., computing devices of any kind) via a network 1626 (e.g., an Ethernet connection, a digital subscriber line (DSL), a telephone line, coaxial cable, a cellular telephone system, etc.). In the illustrated example, the interface circuit 1620 implements the example I/O interface 208.
The processor platform 1600 of the illustrated example also includes one or more mass storage devices 1628 for storing software and/or data. Examples of such mass storage devices 1628 include floppy disk drives, hard drive disks, compact disk drives, Blu-ray disk drives, RAID systems, and digital versatile disk (DVD) drives. In some examples, the mass storage device(s) 1628 and/or the volatile memory 1614 implement the example storage device 220.
The coded instructions 1632 of
From the foregoing, it will appreciated that the above disclosed example methods, apparatus and articles of manufacture can reduce the overall cost of performing shelf audits by not requiring complex infrastructures to perform the image recognition. Additionally, the example methods, apparatus, and/or articles of manufacture disclosed herein reduce the amount of offline manual intervention required to review and verify the results, which is traditionally very costly. The example methods, apparatus and/or articles of manufacture disclosed herein can also reduce the amount of time between collecting the information and obtaining the final results.
Although certain example methods, apparatus and articles of manufacture have been disclosed herein, the scope of coverage of this patent is not limited thereto. On the contrary, this patent covers all methods, apparatus and articles of manufacture fairly falling within the scope of the claims of this patent.
Filing Document | Filing Date | Country | Kind |
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PCT/IB2015/002064 | 9/30/2015 | WO | 00 |
Publishing Document | Publishing Date | Country | Kind |
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WO2017/055890 | 4/6/2017 | WO | A |
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