Claims
- 1. A method for providing subscriber loyalty incentives, comprising:
(A) receiving information including a wireless subscriber identity, location, and a requested item; (B) querying a database having stored information corresponding to the wireless subscriber identity, location and the requested item, as well as information corresponding to a plurality of offers; (C) using at least the information in (B), determining an offer to make to the wireless subscriber; (D) providing the offer to the wireless subscriber; (E) receiving an acceptance signal indicating the wireless subscriber's acceptance of the offer; (F) receiving a confirmation of a transaction between a merchant and the wireless subscriber corresponding to the offer; and (G) notifying a wireless carrier of the transaction to prepare an incentive for the wireless subscriber for accepting and conducting the transaction.
- 2. The method of claim 1, further comprising sending a probe signal to a financial clearing center to confirm the occurrence of the transaction.
- 3. The method of claim 1, wherein receiving the information in (A) comprises receiving the information in (A) from the wireless carrier.
- 4. The method of claim 1, wherein determining the offer comprises determining an optimum offer.
- 5. The method of claim 1, further comprising processing a spoken command from the wireless subscriber using a natural language algorithm.
- 6. The method of claim 1, further comprising matching the offer to a set of subscriber information stored in the database.
- 7. A system for increasing subscriber loyalty in wireless systems, comprising:
a wireless carrier server that communicates with a wireless subscriber; a storage device containing information corresponding to the wireless subscriber and a plurality of offers; and an agent including a processor, coupled to the data storage device, the agent using information stored in the data storage device to determine an offer to be provided to the wireless subscriber and, responsive to a transaction confirmation signal received from a financial clearing center, determining an incentive for the wireless subscriber.
- 8. The system of claim 7, further comprising a speech recognition engine that parses spoken commands from the wireless subscriber.
- 9. The system of claim 7, wherein the storage device further contains data corresponding to a subscriber loyalty account (digital purse).
- 10. A machine-readable medium including stored instructions, which when executed:
receives information including a wireless subscriber identity, location, and a requested item; queries a database having stored information corresponding to the wireless subscriber identity, location and the requested item, as well as information corresponding to a plurality of offers; determines an offer to make to the wireless subscriber; provides the offer to the wireless subscriber; receives an acceptance signal indicating the wireless subscriber's acceptance of the offer; receives a confirmation of a transaction between a merchant and the wireless subscriber corresponding to the offer; and notifies a wireless carrier of the transaction to prepare an incentive for the wireless subscriber for accepting and conducting the transaction.
RELATED APPLICATIONS
[0001] This application claims priority under 35USC119(e) to U.S. provisional patent application serial No. 60/366,792, filed on Mar. 25, 2002, which is hereby incorporated by reference.
Provisional Applications (1)
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Number |
Date |
Country |
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60366792 |
Mar 2002 |
US |