The embodiments herein relate to managing elevator service.
Existing elevator systems allow passengers unlimited access to all floors of a building. Other elevator systems may use keycards or other user identifiers to control access to floors of a building. Such systems require interaction with an access control entity, such as building management and/or building security. When a user is granted access to floors of a building, each user typically meets with the access control entity to receive a key card, encode the key card, update privileges in an access system, etc. When the user loses access to floors of the building, the key card must be deactivated and the access system updated, again involving resources of the access control entity.
According to an embodiment, a method includes creating an account with an elevator system; assigning a primary user to the account; assigning a secondary user to the account; associating elevator access privileges to the secondary user, the elevator access privileges including floors of a building that the secondary user can access via the elevator system.
In addition to one or more of the features described herein, or as an alternative, further embodiments may include wherein the elevator access privileges associated with the secondary user include floors of the building that the secondary user cannot access via the elevator system.
In addition to one or more of the features described herein, or as an alternative, further embodiments may include associating an identifier with the secondary user.
In addition to one or more of the features described herein, or as an alternative, further embodiments may include receiving a request for elevator service from the secondary user; providing the floors of the building that the secondary user can access via the elevator system to a mobile device associated with the secondary user.
In addition to one or more of the features described herein, or as an alternative, further embodiments may include wherein receiving a selection of a destination floor from the mobile device associated with the secondary user; initiating elevator service to the destination floor for the secondary user.
In addition to one or more of the features described herein, or as an alternative, further embodiments may include wherein receiving a selection of a starting floor and a destination floor from the mobile device associated with the secondary user; initiating elevator service from the starting floor to the destination floor for the secondary user.
In addition to one or more of the features described herein, or as an alternative, further embodiments may include associating a home floor with the secondary user; receiving a selection of the home floor from a mobile device associated with the secondary user; initiating elevator service to the home floor for the secondary user.
In addition to one or more of the features described herein, or as an alternative, further embodiments may include associating monitored elevator services with the secondary user.
In addition to one or more of the features described herein, or as an alternative, further embodiments may include receiving a request for elevator service from the secondary user; assigning an elevator car to the secondary user; enabling a camera within the elevator car assigned to the secondary user.
In addition to one or more of the features described herein, or as an alternative, further embodiments may include wherein the assigning the elevator car to the secondary user comprises disabling further elevator calls for the elevator car.
In addition to one or more of the features described herein, or as an alternative, further embodiments may include wherein the assigning the elevator car to the secondary user comprises confirming that the elevator car is empty.
In addition to one or more of the features described herein, or as an alternative, further embodiments may include enabling further elevator calls for the elevator car upon the secondary user exiting the elevator car.
In addition to one or more of the features described herein, or as an alternative, further embodiments may include providing video from the camera to a first device.
In addition to one or more of the features described herein, or as an alternative, further embodiments may include wherein the first device is associated with the primary user.
In addition to one or more of the features described herein, or as an alternative, further embodiments may include wherein the account includes an address of the first device.
In addition to one or more of the features described herein, or as an alternative, further embodiments may include terminating providing the video from the camera to the first device upon the secondary user exiting the elevator car.
In addition to one or more of the features described herein, or as an alternative, further embodiments may include wherein associating the monitored elevator services with the secondary user comprises accessing the account and verifying that a monitored elevator services field associated with the secondary user is enabled.
In addition to one or more of the features described herein, or as an alternative, further embodiments may include deleting the secondary user from the account.
According to another embodiment, an elevator system includes a processor configured to execute operations including: creating an account with the elevator system; assigning a primary user to the account; assigning a secondary user to the account; associating elevator access privileges to the secondary user, the elevator access privileges including floors of a building that the secondary user can access via the elevator system.
According to another embodiment, a computer program product is tangibly embodied on a computer readable medium, the computer program product including instructions that, when executed by a processor, cause the processor to perform operations for providing elevator services, the operations comprising: creating an account with an elevator system; assigning a primary user to the account; assigning a secondary user to the account; associating elevator access privileges to the secondary user, the elevator access privileges including floors of a building that the secondary user can access via the elevator system.
Technical effects of embodiments of the present disclosure include the ability to assign elevator access privileges to users and the provide monitored elevator service to users.
The foregoing features and elements may be combined in various combinations without exclusivity, unless expressly indicated otherwise. These features and elements as well as the operation thereof will become more apparent in light of the following description and the accompanying drawings. It should be understood, however, that the following description and drawings are intended to be illustrative and explanatory in nature and non-limiting.
The present disclosure is illustrated by way of example and not limited in the accompanying figures in which like reference numerals indicate similar elements.
The tension member 107 engages the machine 111, which is part of an overhead structure of the elevator system 101. The machine 111 is configured to control movement between the elevator car 103 and the counterweight 105. The position reference system 113 may be mounted on a fixed part at the top of the elevator hoistway 117, such as on a support or guide rail, and may be configured to provide position signals related to a position of the elevator car 103 within the elevator hoistway 117. In other embodiments, the position reference system 113 may be directly mounted to a moving component of the machine 111, or may be located in other positions and/or configurations as known in the art. The position reference system 113 can be any device or mechanism for monitoring a position of an elevator car and/or counter weight, as known in the art. For example, without limitation, the position reference system 113 can be an encoder, sensor, or other system and can include velocity sensing, absolute position sensing, etc., as will be appreciated by those of skill in the art.
The controller 115 is located, as shown, in a controller room 121 of the elevator hoistway 117 and is configured to control the operation of the elevator system 101, and particularly the elevator car 103. For example, the controller 115 may provide drive signals to the machine 111 to control the acceleration, deceleration, leveling, stopping, etc. of the elevator car 103. The controller 115 may also be configured to receive position signals from the position reference system 113 or any other desired position reference device. When moving up or down within the elevator hoistway 117 along guide rail 109, the elevator car 103 may stop at one or more landings 125 as controlled by the controller 115. Although shown in a controller room 121, those of skill in the art will appreciate that the controller 115 can be located and/or configured in other locations or positions within the elevator system 101. In one embodiment, the controller may be located remotely or in the cloud.
The machine 111 may include a motor or similar driving mechanism. In accordance with embodiments of the disclosure, the machine 111 is configured to include an electrically driven motor. The power supply for the motor may be any power source, including a power grid, which, in combination with other components, is supplied to the motor. The machine 111 may include a traction sheave that imparts force to tension member 107 to move the elevator car 103 within elevator hoistway 117.
Although shown and described with a roping system including tension member 107, elevator systems that employ other methods and mechanisms of moving an elevator car within an elevator hoistway may employ embodiments of the present disclosure. For example, embodiments may be employed in ropeless elevator systems using a linear motor to impart motion to an elevator car. Embodiments may also be employed in ropeless elevator systems using a hydraulic lift to impart motion to an elevator car.
Turning now to
The request for service may be conveyed or transmitted from the mobile device 202 over one or more networks. A request for service may be sent from mobile a device 202 to an elevator controller 222 over a local network. In other example embodiments, the request for service may be transmitted via the Internet 206 and/or a cellular network 208. The service request may then be routed through a device 228, such as a gateway or modem at the building 236. The device 228 may be configured to monitor for service requests. The device 228 may be coupled to an access server 210 and/or the networks 206, 208 via one or more mediums, such as a phone line, a cable, a fiber optic line, etc.
The service request, once received at the device 228 is forwarded to an elevator controller 222. The elevator controller(s) 222 may be configured to communicate with the device 228 and/or one another to fulfill service requests. In this respect, it should be noted that service requests might not only originate from mobile devices 202 but may also originate locally (e.g., within a building 236 in which the controllers 222 may be located or in which the requested service(s) may be provided). The controllers 222 may select a resource (e.g., an elevator system or elevator car) that is suited to fulfill a service request, potentially based on one or more considerations, such as power consumption/efficiency, quality of service (e.g., reduction in waiting time until a user or passenger arrives at a destination floor or landing), etc.
The access server 210 may be implemented using known computing equipment (processor, memory, I/O devices, network communications, etc.). The access server 210 stores a user profile for users. The user profile contains elevator access privileges such as floor permissions and floor restrictions for each user. A method of configuring a user profile is depicted in
Referring to
Once the primary user is designated, the access server 210 stores the account information along with the identity of the primary user. The method flow proceeds to 302 where one or more secondary users are designated by the primary user. In other embodiments, secondary users may be designated through a building security system or staff. In the example where the primary user is a parent, the secondary users may be the children of the parent residing in the building 236. The primary user interacts with the access server 210 to identify secondary users for the account. One or more identifiers is associated with each secondary user, such as account number, name, relationship to primary user, mobile device identifier (e.g., phone number), etc. The secondary users associated with the account are stored in the access server 210. A primary user, and/or building security system or staff, may also delete a secondary user from the account.
Once the secondary users are designated at 302, flow proceeds to 304 where the primary user assigns elevator access privileges to each secondary user. The elevator access privileges may include floors of the building 236 and include floor permissions (e.g., floors that the secondary user can access via the elevator system) and floor restrictions (floors the secondary user cannot access via the elevator system). The elevator access privileges for each secondary user are stored on the access server 210, along with the associated secondary user identifiers. Once the primary user has finished identifying each secondary user and assigning elevator access privileges, the process ends at 306.
Through the graphical user interface 404, the primary user can select floors that the secondary user is permitted to visit (e.g., floor permissions) and floors that the secondary user is prohibited from visiting (e.g., floor restrictions). The primary user may toggle a floor indicator 405 on and off to change state from permitted to restricted. In the example of
Graphical user interface 410 in
A monitoring server 510 is connected to a network 512. The monitoring server 510 may be implemented using known computing equipment (processor, memory, I/O devices, network communications, etc.). The monitoring server 510 may be implemented using the same equipment the access server 210 or may be a separate component. The network 512 may be a local network (e.g., 802.xx) or a wide range network (e.g., cellular) and may be implemented using known wired and/or wireless network protocols. An elevator controller 514 is in communication with the network 512 and a camera 518 installed in the elevator car 103. In other embodiments, the camera 518 operates separately from the elevator controller 514. The elevator controller 514 may control operation of the elevator car 103 including travel up and down, door open/close, etc. The elevator controller 514 may be the same as controller 115 of
A first device 516 is also in communication with the network 512. The first device 516 may be a mobile device, such as a phone, a laptop, a tablet, smartwatch, etc. or may be a stationary device, such as a network enabled television, desktop computer, etc. The first device 516 may be associated with a first user, for example, a primary user that has created the user profile for the second user 502, a secondary user. In one example, the first user is a parent of the second user, and has configured the user profile of the second user so that the second user is provided with monitored elevator service. In another example, the first user is a caregiver of the second user, and has configured the user profile of the second user so that the second user is provided with monitored elevator service. The system may include multiple first devices 516, each of which can receive video from the interior of the elevator car 103.
If monitored elevator service is not indicated, then flow proceeds to 606 where standard elevator service is provided to the second user. If monitored elevator service is indicated, then flow proceeds to 608 where the monitoring server 510 sends a command to the elevator controller 514 to initiate monitored elevator service for the second user 502. At 610, the elevator controller 514 assigns a monitored elevator car 103 to the second user 502. The monitored elevator car 103 may, optionally, be required to be empty, so no other passengers are assigned to the monitored elevator car 103 during travel by the second user 502. The camera 518 (or other occupancy detectors) may be used to detect if other passengers are in the monitored elevator car 103. The monitored elevator car 103 may also be selected as one having high reliability and/or low noise. One or more sensors (e.g., accelerometers, gyroscope, vibration sensor, microphone, etc.) may be mounted on the elevator cars 103 to record noise and/or overall ride quality of the elevator cars 103. The elevator controller 514 may also disable any further elevator calls for the monitored elevator car 103 so that the second user 502 travel alone (or with companions, if applicable).
At 612, the camera 518 is activated to provides a live stream video of the interior of the elevator car 103 to the monitoring server 510. The elevator controller 514 or the monitoring server 510 may send a command to the camera 518 to begin capturing video. At 614, the monitoring server 510 directs the video to the first device 516. The monitoring server 510 can access the user profile of the second user 502 and/or the user profile of the first user to retrieve an address of the first device 516 (e.g., an IP address, MAC address, phone number, email address, etc.). The monitoring server 510 can direct the video to multiple first devices 516. The monitoring server 510 may also direct the video to security personnel for monitoring of the second user 502.
At 616, it is determined if the second user 502 has exited the elevator car 103. This may be performed by the elevator controller 514 detecting a door open condition at the destination floor of the second user 502. The elevator controller 514 may also use sensor data from the elevator car 103 to detect the second user exiting the elevator car 103 (e.g., people counter, weight sensor, occupancy sensor, etc.). Alternatively, or in addition, the monitoring server 510 may use video analytics to detect when the second user 502 has exited the elevator car 103. The elevator controller 514 may keep the elevator cars doors open until it is confirmed the second user has exited the elevator car 103.
The monitoring server 510 continues providing the video of the interior of the elevator car 103 to the first device 516 until the second user exits the elevator car as determined at 616. Upon the second user 502 exiting the elevator car 103, the process ends at 618 and the elevator controller 514 terminates the monitored elevator services for the elevator car 103.
Embodiments allow a primary user, such as a parent, to establish elevator access privileges, such as floor permissions and floor restrictions, for one or more secondary users. Embodiments also allow a primary user to receive live video from an elevator car when a secondary user is traveling in the elevator system.
As described above, embodiments can be in the form of processor-implemented processes and devices for practicing those processes, such as the elevator controller, the access server and/or the monitoring server. Embodiments can also be in the form of computer program code containing instructions embodied in tangible media, such as network cloud storage, SD cards, flash drives, floppy diskettes, CD ROMs, hard drives, or any other computer-readable storage medium. Embodiments can also be in the form of computer program code transmitted over some transmission medium, such as over electrical wiring or cabling, through fiber optics, or via electromagnetic radiation. When implemented on a general-purpose microprocessor, the computer program code configures the microprocessor to create specific logic circuits.
The terminology used herein is for the purpose of describing particular embodiments only and is not intended to be limiting of the present disclosure. As used herein, the singular forms “a”, “an” and “the” are intended to include the plural forms as well, unless the context clearly indicates otherwise. It will be further understood that the terms “comprises” and/or “comprising,” when used in this specification, specify the presence of stated features, integers, steps, operations, elements, and/or components, but do not preclude the presence or addition of one or more other features, integers, steps, operations, element components, and/or groups thereof.
Those of skill in the art will appreciate that various example embodiments are shown and described herein, each having certain features in the particular embodiments, but the present disclosure is not thus limited. Rather, the present disclosure can be modified to incorporate any number of variations, alterations, substitutions, combinations, sub-combinations, or equivalent arrangements not heretofore described, but which are commensurate with the scope of the present disclosure. Additionally, while various embodiments of the present disclosure have been described, it is to be understood that aspects of the present disclosure may include only some of the described embodiments. Accordingly, the present disclosure is not to be seen as limited by the foregoing description, but is only limited by the scope of the appended claims.
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