1. Field of the Invention
The present invention generally concerns beacon management. More particularly, the present invention concerns locating beacons via location data of nearby mobile devices in proximity range of the beacon.
2. Description of the Related Art
Entertainment and event venues such as theme parks, cruise ships, universities, arenas, concert venues, ski resorts, relaxation resorts, ice rinks, spas, skate parks, and stadiums typically have large numbers of visitors/guests. These venues typically have multiple “points of interest,” that correspond to locations of attractions, landmarks, or other noteworthy areas. Attraction points of interest may include locations associated with restaurants, cafeterias, concession stands, stores, libraries, theme park rides, pools, theatre shows, movies circus shows, animal shows, or costumed characters. Landmark points of interest may include locations associated with statues, sculptures, structures, trees, paintings, gardens, buildings, or natural formations. Other points of interest may include locations associated with restrooms, water fountains, entrances, exits, or crossroads. An area such as an attraction or a restroom may be associated with multiple points of interest. For example, a given area may correspond to a number of entrances and exits or to multiple points of sale such as cashiers or card readers.
Mobile devices, such as cellular phones or wearable devices, can interact with location services such as Global Positioning System (GPS) satellites via a GPS receiver. Data from such a GPS receiver can be requested by an operating system of a mobile device, and can also be requested by third-party applications executed by the mobile device. Likewise, location can be detected via cellular signal triangulation and requested by an operating system or third-party application. Location detection via GPS receiver or cellular signal triangulation typically does not function well indoors or in the vicinity of buildings, structures such as amusement park rides, or trees.
Proximity beacons can better track locations of mobile devices in indoor locations or locations near tall buildings, structures, or trees. Proximity beacons typically broadcast wireless signals that can be detected by nearby mobile devices. Some proximity beacons have hardware necessary for a private network or Internet connection. Proximity beacons with such connectivity hardware may then report directly to an administrator device regarding which mobile devices the proximity beacon detected nearby. Other proximity beacons lack hardware necessary for a private network or Internet connection. Such a proximity beacon typically relies on mobile devices in range of the proximity beacon to report to the administrator device that the proximity beacon was detected by the mobile device.
Proximity beacons typically do not have GPS receivers installed because they are typically built to be as inexpensive and energy-efficient as possible. Thus, each proximity beacon is typically unable to detect its own location. Because of this, administrators must typically manually input a location for the proximity beacon and trust that the proximity beacon is located where they think it is located, and further must trust that the proximity beacon was not accidentally or intentionally moved. Administrators receiving data identifying mobile devices in the proximity of a proximity beacon that has moved, such as a proximity beacon affixed to a moving object, cannot reliably know where those mobile devices actually are. Without being able to reliably locate each proximity beacon, administrators must expend time and energy manually organizing data from their various proximity beacons to understand which data corresponds to which proximity beacon, and where different mobile devices must therefore be, which can be increasingly confusing as the number and density of proximity beacons in the venue increases.
Thus, there is a need in the art for an improved way of determining proximity beacon locations and managing beacon proximity data.
A first claimed embodiment of the present invention involves a method for beacon management. The method includes receiving mobile device location information and proximity information from a mobile device within range of a proximity beacon. The mobile device location information identifies a location of the mobile device. The proximity information identifies a signal strength of a signal that the mobile device received from the proximity beacon. The method also includes identifying a location of the proximity beacon within a venue based on the received location information and the received proximity information, and transmitting the location of the proximity beacon to a front-end device, thereby displaying the location of the proximity beacon overlaid over a map displayed via a display of the front-end device.
A second claimed embodiment of the present invention involves a system for beacon management. The system includes a communication receiver that receives mobile device location information and proximity information from a mobile device within range of a proximity beacon. The mobile device location information identifies a location of the mobile device. The proximity information identifies a signal strength of a signal that the mobile device received from the proximity beacon. The system also includes a memory and a processor, the coupled to the memory and to the communication transceiver. Execution of instructions stored in the memory by the processor identifies a location of the proximity beacon within a venue based on the received location information and the received proximity information and transmits the location of the proximity beacon to a front-end device, thereby displaying the location of the proximity beacon overlaid over a map displayed via a display of the front-end device
A third-claimed embodiment of the present invention concerns a non-transitory computer-readable storage medium having embodied thereon a program executable by a processor to perform a method for beacon management. The method includes receiving mobile device location information and proximity information from a mobile device within range of a proximity beacon. The mobile device location information identifies a location of the mobile device. The proximity information identifies a signal strength of a signal that the mobile device received from the proximity beacon. The method also includes identifying a location of the proximity beacon within a venue based on the received location information and the received proximity information, and transmitting the location of the proximity beacon to a front-end device, thereby displaying the location of the proximity beacon overlaid over a map displayed via a display of the front-end device.
Once a proximity beacon is installed within a venue, mobile devices receive signals transmitted by the proximity beacon. These mobile devices then report their own locations to an application server. These mobile devices also report a signal strength to the application server, the signal strength associated with the signal from the proximity beacon. The application server determines the location of the proximity beacon by triangulating based on the locations of the mobile devices and on the signal strengths from the mobile devices. The location of the proximity beacon is then transmitted to a front-end device that then displays the location of the proximity beacon on a map along with other locations of other proximity beacons. The map may also display detection range areas and battery levels of the proximity beacon, and any other data that can be gathered by the application server from the mobile devices or the proximity beacon.
The beacon data ecosystem 100 illustrated in
The application server(s) 125 and data source(s) 105 may be located within or outside the entertainment venue. The front-end devices 135 receiving the proximity beacon location data are generally located within the venue, but in some cases may be located outside of the venue. For example, a mobile device 110 may be associated with a guest who is about to enter the venue. Similarly, a mobile device 110 may be associated with a staff member who is working remotely or on the outside perimeter of the venue.
The data sources 105 may include mobile devices 110 (including wearable devices), point-of-entry (POE) or point-of-exit (POE) terminals/beacons 115A, point-of-service (POS) terminals 115B, database(s) 120, or administrator console(s) 145. Point of service terminals 115B may include cash registers, credit card readers, electronic payment receivers, or some combination thereof. The information 140 provided by these data sources 105 generally includes location data provided by the mobile devices 110 or point-of-service terminals 115B, as well as proximity data identifying which mobile devices 110 or point-of-service terminals 115B are within a detection range area of each proximity beacon. Proximity beacons may include, but are not limited to, point of entry beacons 115A or point of exit beacons 115A.
The information 140 may also include social media data related to Facebook, Twitter, Instagram, Pinterest, Tumblr, or other social media accounts. Such social media data may include profile information, friend information, photos, message information, or some combination thereof. The information 140 may also include login information, guest settings, guest disability information, guest reservation status information, guest demographic information, entitlement information, customer relationship management (CRM) software information, weather information, queue length information, or some combination thereof.
The information 140 may also include input from an administrator console 145, for example identifying an estimated location of one of more of the proximity beacons. The application server(s) 145 may then in some cases use such inputs to influence the determined location of the proximity beacon, particularly when there is some uncertainty from the other information 140. The administrator console 145 may also be a front-end device 135 that receives proximity beacon location information, allowing the administrator console 145 to organize and display the proximity beacon location information via a user interface, such the a list interface, a grid interface, or the map interfaces of
A mobile device 110 of a guest of the entertainment venue may be both a data source 105 that provides information 140 to the application servers 125 and a front-end device 135 that receives proximity beacon location information allowing the mobile device 110 to organize and display the proximity beacon location information via a user interface such as the map interfaces of
At step 210, a proximity beacon is installed. The proximity beacon is placed in a stationary location or coupled to a moving object, such as a bus, a train, a maintenance staff member, or an entertainer in a costume. The proximity beacon is powered on, for example via battery power or via solar panel power or some combination thereof. The proximity beacon may also be powered via a connection to a power source, such as a power outlet, an external battery, or a generator. This connection may be a wireless charging connection, such as a connection between wireless charging transmitter(s) coupled to the power source and receiver(s) coupled to the proximity beacon. Such wireless charging transmitters and receivers may use inductive, capacitive, electrical, or magnetodynamic coupling. This connection may alternately be a wired connection, such as a connection via a cables between the power source and the proximity beacon. Such cables may feature, at either end, a Universal Serial Bus (USB) jack or port, a power-outlet-style jack or port, or another type of connector appropriate for use with transferring direct current or alternating current. The proximity beacon itself may also include a jack or port that couples with an end of the cable, such as a USB jack or port, a power-outlet-style jack or port, or another type of connector appropriate for use with transferring direct current or alternating current.
At step 220, the application server(s) 125 receive location data from mobile devices 110 within a detection range area of the proximity beacon that was installed in step 210. An exemplary detection range area 310 with a variety of mobile device 110 inside is illustrated in
At step 230, the application server(s) 125 determine the location of the proximity beacon that was installed at step 210. The proximity beacon's location is determined based on the location data received from the mobile devices 110 as well as the proximity data received from the mobile devices 110 and/or from the installed proximity beacon. For example, the proximity beacon's location may be determined based on triangulation. In some cases, the proximity beacon's location determination may only be a rough estimate, such as when only a mobile device 110 is available to provide location data. The proximity beacon's location may be improved more and more throughout the day based on new data, especially if the proximity beacon does not move during that time. If the proximity data does move, the application server(s) 125 will be able to see that as well, though its determined location might not be quite as precise as a location determined for a proximity beacon that has remained stationary for some time. The proximity beacon's location may also be determined based on additional information 140 as identified in reference to
At step 240, the application server(s) 125 transmit data identifying the determined location of the proximity beacon to one or more front-end device(s) 135. The front-end device(s) 135 can then display the determined location of the proximity beacon via a map interface such as the map illustrated in
Wireless devices typically have a relatively spherical, ovoid, or conical transmission area. The proximity beacon 305 of
Six mobile devices—a laptop, two tablet devices, a wearable device, and two phones or portable media devices—are illustrated within the detection range area 310 of
The location of the proximity beacon 305 may be identified via triangulation. For example, based on the proximity data 320 from each mobile device, a circle or region can be “drawn” around that mobile device's location (from the location data 310 and subject to any identified accuracy level therein) corresponding to the signal strength of the proximity data 320. A point at which all of these circles or regions intersect should thus be the location of the proximity beacon 305. In some instances, signal strength does not have a linear correlation to distance, but it may provide an accurate enough approximation if the mobile device 110 is calibrated, or if enough mobile devices 110 pass within the detection range area of the proximity beacon 305. The location of the proximity beacon 305 may also be identified based on additional information 140 as identified in reference to
Once the location of the proximity beacon 305 is identified by the application server(s) 125, the application server(s) 125 transmits the location of the proximity beacon 305 to one or more front-end device(s) 135 via communication network 130.
The mobile devices 110 of
It should be noted that, within the context of either
The beacon data ecosystem 100 is thus useful for locating proximity beacons via triangulation and supplying iteratively updated location data to front-end device(s) 135. By collecting this information the application server(s) can also detect (and alert staff) to a number of potential issues. The issues may include if mobile devices start concurrently reporting multiple significantly different locations for the beacon, it could mean that someone is attempting to clone/spoof the beacon at another location; if mobile devices start consistently reporting a significantly different location for the beacon, this may indicate that someone has physically moved the beacon; if mobile devices stop reporting seeing the beacon when within the area where they should be reporting seeing it, this is an indication that the beacon has failed, is no longer functioning correctly, has been reconfigured, or has been removed; there are some different permutations of these use cases based on whether the beacon is connected and able to report any of this information itself; from an administrative control venue map, alerts can be displayed and the different icon representing the beacons with each warning can be visually highlighted.
The map of
In particular, the map of
Because proximity beacons 405 and 410 are close enough together that their detection range areas overlap, the map interface of
Proximity beacon 420 is illustrated on the map interface of
According to the map of
The map of
In an alternative embodiment, the illustrated map of
The map of
Because proximity beacons 505 and 510 are close enough together that their detection range areas overlap, the map interface of
Proximity beacon 520 is illustrated on the map interface of
The maps of
Other maps besides the maps of
The effective detection radius for each proximity beacon may be displayed on the maps of
The exact detection area of each beacon may be iteratively refined using crowd-sourcing techniques. In some instances, the latitude and longitude location measurements of devices that report detecting a proximity beacon can be correlated with the latitude and longitude location measurements of mobile devices that don't report detecting the beacon to determine the bounds of the proximity beacon's detection range area. This can also be done with a single mobile device in motion, for example by detecting when the mobile device enters the proximity beacon's detection range area and when the mobile device exits the proximity beacon's detection range area. For this reason, a staff member installing the proximity beacon might help “set up” the beacon by turning on a mobile device and walking nearby the mobile device, optionally in and out of its detection range area, so that the proximity beacon's location can be automatically detected. The location will then be gradually updated and refined as more mobile devices enter and exit the detection range area of the proximity beacon.
Mobile proximity beacons may be effectively managed using the maps of
The map interfaces of
The components shown in
Mass storage device 630, which may be implemented with a magnetic disk drive or an optical disk drive, is a non-volatile storage device for storing data and instructions for use by processor unit 610. Mass storage device 630 can store the system software for implementing embodiments of the present invention for purposes of loading that software into main memory 610.
Portable storage device 640 operates in conjunction with a portable non-volatile storage medium, such as a floppy disk, compact disk or Digital video disc, to input and output data and code to and from the computer system 600 of
Input devices 660 provide a portion of a user interface. Input devices 660 may include an alpha-numeric keypad, such as a keyboard, for inputting alpha-numeric and other information, or a pointing device, such as a mouse, a trackball, stylus, or cursor direction keys. Additionally, the system 600 as shown in
Display system 670 may include a liquid crystal display (LCD), a plasma display, an organic light-emitting diode (OLED) display, an electronic ink display, a projector-based display, a holographic display, or another suitable display device. Display system 670 receives textual and graphical information, and processes the information for output to the display device. The display system 670 may include multiple-touch touchscreen input capabilities, such as capacitive touch detection, resistive touch detection, surface acoustic wave touch detection, or infrared touch detection. Such touchscreen input capabilities may or may not allow for variable pressure or force detection.
Peripherals 680 may include any type of computer support device to add additional functionality to the computer system. For example, peripheral device(s) 680 may include a modem or a router.
The components contained in the computer system 600 of
In some cases, the computer system 600 may be part of a multi-computer system that uses multiple computer systems 600, each for one or more specific tasks or purposes. For example, the multi-computer system may include multiple computer systems 600 communicatively coupled together via at least one of a personal area network (PAN), a local area network (LAN), a wireless local area network (WLAN), a municipal area network (MAN), a wide area network (WAN), or some combination thereof. The multi-computer system may further include multiple computer systems 600 from different networks communicatively coupled together via the internet (also known as a “distributed” system).
While various flow diagrams provided and described above may show a particular order of operations performed by certain embodiments of the invention, it should be understood that such order is exemplary. Alternative embodiments may perform the operations in a different order, combine certain operations, overlap certain operations, or some combination thereof.
The foregoing detailed description of the technology has been presented for purposes of illustration and description. It is not intended to be exhaustive or to limit the technology to the precise form disclosed. Many modifications and variations are possible in light of the above teaching. The described embodiments were chosen in order to best explain the principles of the technology, its practical application, and to enable others skilled in the art to utilize the technology in various embodiments and with various modifications as are suited to the particular use contemplated. It is intended that the scope of the technology be defined by the claim.
The present application is a continuation and claims the priority benefit of U.S. patent application Ser. No. 15/144,359 filed May 2, 2016, issuing as U.S. Pat. No. 9,906,909, which claims the priority benefit of U.S. provisional application No. 62/155,889 filed May 1, 2015, which are hereby incorporated by reference.
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Number | Date | Country | |
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20180192248 A1 | Jul 2018 | US |
Number | Date | Country | |
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62155889 | May 2015 | US |
Number | Date | Country | |
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Parent | 15144359 | May 2016 | US |
Child | 15906285 | US |